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Super 8Eagle Pass, Texas

$14 - $16 / hour

Job Summary: We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: $14 - $16 Key Responsibilities: Led and trained front desk staff, and managed shift schedules. Process guest check-ins, confirm reservations, assign rooms, and issue room keys. Handle confidential guest information with integrity. Resolve guest complaints and requests in a friendly, professional manner. Ensure the lobby and common areas are clean and welcoming. Manage cash drawer contents and transactions during shifts. Coordinate with Housekeeping/Maintenance to ensure room readiness. Process payments (cash, debit, credit) and check-outs, resolving any charges. Generate daily reports (arrivals, departures, special requests) and ensure accuracy. Supervise staff performance and complete performance reviews. Assist guests with directions and information about the property and local areas. Perform administrative duties such as filing and updating records. Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently. Complete other duties as assigned. Requirements: Minimum 2 years of hospitality experience. Minimum 2 years of front desk experience. At least 1 year of supervisory experience, preferably in hospitality. Proficiency in Windows OS and company-approved spreadsheets and word processing. Strong verbal and written communication skills. Ability to handle guest complaints and resolve issues promptly. Ability to manage time effectively in high-pressure situations. High school diploma or equivalent. Physical Demands: Regularly required to walk, stand, and use hands to reach. Frequently required to stoop, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds occasionally.

Posted 1 day ago

Mehr Consultancy logo
Mehr ConsultancyIrving, Texas

$55,000 - $70,000 / year

Job Summary: The Task Force Manager is a temporary, on-site leader who steps in to support hotel operations during transitions such as management changes, openings, or staffing shortages. This role ensures smooth day-to-day operations and maintains brand standards until permanent leadership is in place. Compensation: $55,000.00 to $70,000.00 Key Responsibilities: Oversee daily hotel operations, including front desk, housekeeping, and guest services Ensure guest satisfaction and resolve any issues promptly Support training and supervision of hotel staff Monitor financial performance and control costs Maintain compliance with company policies and brand standards Report progress and needs to corporate management regularly Requirements: Previous experience as a hotel General Manager or Department Head Strong leadership, communication, and problem-solving skills Ability to travel and adapt quickly to different property environments Excellent knowledge of hotel operations and customer service standards Reporting Location : Las Colinas, TX

Posted 1 day ago

VP Management logo
VP ManagementBeckley, West Virginia
Job Summary: The Part time server at Beckley Hotel is responsible for providing exceptional service to our guests in the hotel's restaurant. This individual will work closely with the restaurant team to ensure that all guests have an enjoyable dining experience. This position is a part-time, individual contributor role and reports to the restaurant manager. Compensation & Benefits: This position is a part-time position with competitive pay. Responsibilities: 1. Greet and seat guests in a timely and professional manner. 2. Take food and beverage orders accurately and efficiently. 3. Deliver food and beverages to guests while ensuring accuracy and presentation. 4. Make menu recommendations and answer any questions about menu items. 5. Monitor tables to ensure guests have everything they need for an enjoyable dining experience. 6. Handle any guest concerns or complaints and escalate to the restaurant manager if necessary. 7. Prepare bills and process payments accurately and efficiently. 8. Maintain a clean and organized work environment. 9. Assist with the set-up and breakdown of the restaurant as needed. 10. Attend all required training sessions and team meetings. Requirements: 1. High school diploma or equivalent. 2. Previous experience as a server in a restaurant or hotel setting preferred. 3. Knowledge of food and beverage menu items. 4. Excellent customer service and communication skills. 5. Ability to work in a fast-paced environment and multi-task. 6. Must be able to work evenings, weekends, and holidays. 7. Must be able to stand for long periods and lift up to 25 pounds. EEOC Statement: VP Management is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and believe in treating all employees and job applicants with fairness and respect. We prohibit discrimination based on race, color, religion, gender, sexual orientation, age, disability, veteran status, or any other legally protected class.

Posted 30+ days ago

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Marvin Love and AssociatesCharlotte, NC
Join Our Team! Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina . We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment. As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards. Key Responsibilities: Oversee daily hotel operations, ensuring smooth functioning across all departments. Implement strategies to maximize revenue and improve overall hotel performance. Create a culture of excellence, encouraging and developing team members to provide outstanding service. Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction. Collaborate with department heads on budgeting and financial management to achieve targets. Build and maintain strong relationships with guests, local businesses, and community partners. Requirements Who We’re Looking For: Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry. Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike. Strong financial acumen and experience in managing budgets and maximizing revenue. Ability to lead and inspire a diverse team, creating a positive work environment. Problem-solving mindset with a focus on guest satisfaction and operational excellence. A background in hotel management software and other relevant technology. If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today! Benefits Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Posted 30+ days ago

The Yarrow Group logo
The Yarrow GroupJackson, WY
As a Guest Services Agent, you are responsible for participating in all aspects of the Front Desk operations and providing excellent customer service. You must maintain high standards in all aspects of internal and external service and embrace the Marriott Brand service culture. You will work with the Front Desk, Concierge and Guest Experience teams. You must ensure you maximize the guest experience by achieving all Marriott & AAA service standards, maintaining consistent quality of service, exceeding expectations and efficiently completing departmental objectives. Follow safety and emergency guidelines, policies and procedures Prioritize and accurately complete essential functions, including but not limited to: reservations, check-ins, check-outs, upgrades, room moves, billing, cash and credit card transactions, operating the switchboard, coordinate delivery of guest requests, deliver safe deposit boxes, and guest follow-up Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest Ensure all Brand and service standards are met and adhered to. Remain calm and alert, and resolve guest complaints within guidelines. Protect guest sentiment by representing and promoting the hotel and dealing positively with the public. Follow the L.E.A.R.N. model Promptly answers the telephone and email inquiries from internal and external communication streams. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested Monitor guest accounts and room inventory. Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment Be proficient using Property Management Systems (OPERA) and other pertinent software as assigned (MGS & GXP) Complete all assigned checklists and shift reports accurately Complete all operations of lost and found, including inputting items into database, guest outreach, and shipping of guest items Maintain a professional appearance and attitude at all times. Follow the dress code and uniform standards. Demonstrate positive body language and posture Maintain house bank and operate cash register without error Be educated and familiar with local and area recreational, dining, and cultural activities and attractions. Provide recommendations to guests Be aligned with the culture, values, goals and human resource programs of the Marriott Brand Follow all best practices, policies and procedures for Front Desk team Maintain a clean, neat and organized workstation and lobby area Complete miscellaneous tasks as assigned, assist in other departments when needed Requirements Minimum of one-year front desk or customer service experience, preferable with OPERA and Marriott systems Strong background of customer service experience Possess excellent computer, verbal and written communication skills Proven track record resolving guest problems and expediting solutions Understand daily hotel operations and systems Must read, write and speak the English language effectively Possess complex math skills Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts Ability to work independently, with little to no supervision, use time efficiently and multi-task Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources

Posted 30+ days ago

VP Management logo
VP ManagementPrinceton, West Virginia
Job Summary: The Housekeeping position at a Princeton WV Hotel is an individual contributor role in the hospitality/restaurant industry. The ideal candidate will be responsible for maintaining a clean, sanitary, and comfortable environment for all guests and ensuring that all areas of the hotel are kept up to company standards. Compensation & Benefits: This role offers a competitive salary and opportunities for career advancement within the company. Responsibilities: - Clean and maintain guest rooms and common areas of the hotel, including vacuuming, dusting, and mopping. - Change and replace linens and towels, as needed. - Stock and replenish guest room amenities, such as toiletries and towels. - Clean and sanitize bathroom fixtures and surfaces. - Empty and dispose of trash and recycling from guest rooms and common areas. - Report any maintenance issues or damages to the appropriate departments. - Follow all safety and sanitation procedures to ensure a safe and hygienic environment for guests and employees. - Respond to guest requests and complaints in a timely and professional manner. - Assist with laundry services, as needed. - Maintain inventory of cleaning supplies and equipment and notify management when supplies need to be replenished. Requirements: - High school diploma or equivalent. - Previous housekeeping experience in a hotel or similar environment preferred. - Knowledge of cleaning and sanitizing techniques. - Attention to detail and ability to work independently. - Excellent customer service skills. - Ability to work flexible hours, including weekends and holidays. - Physical ability to lift, carry, and push/pull up to 25 pounds, and stand for long periods of time. EEOC Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

VP Management logo
VP ManagementChristiansburg, Virginia
Job Summary: The Executive Housekeeper at Christiansburg VA Hotel is responsible for overseeing the cleanliness and maintenance of the hotel's guest rooms and public areas. This individual will lead a team of housekeeping staff, ensure high levels of cleanliness and sanitation, and maintain inventory levels of necessary supplies.Compensation & Benefits: This position has competitive pay and a chance to advance within our organization.Responsibilities:- Oversee and manage a team of housekeeping staff, including hiring, scheduling, and training- Conduct regular inspections of guest rooms and public areas to ensure high levels of cleanliness are maintained- Develop and implement cleaning procedures and standards for all areas of the hotel- Maintain inventory levels of cleaning supplies and amenities and place orders as needed- Work closely with other departments, such as front desk and maintenance, to ensure efficient communication and coordination- Handle guest complaints and requests in a prompt and professional manner, ensuring guest satisfaction- Monitor and manage budget for housekeeping department- Maintain records of room inspections, inventory, and staff performance- Implement and enforce all company policies and procedures related to housekeepingRequirements:- Minimum of 2 years of experience in a housekeeping or cleaning management role, preferably in a hotel setting- Excellent communication and leadership skills- Knowledge of cleaning procedures and standards for a hotel or hospitality setting- Ability to work a flexible schedule, including weekends and holidays- Strong attention to detail and excellent time management skills- Bachelor's degree in hospitality, management, or related field is preferred- Ability to lift up to 50 pounds and stand for extended periods of timeEEOC Statement:VP Management is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified individuals are encouraged to apply.

Posted 1 week ago

Chautauqua Institution logo
Chautauqua InstitutionChautauqua, New York

$16 - $18 / hour

The Culinary Extern will be responsible for assisting with and learning the processes and obligations of receiving products, special events, and operational aspects required of a chef in a high-end, fast-paced environment. This is an entry-level position with some prior culinary experience required. The Heirloom Restaurant is our flagship restaurant, featuring formal dining and lakeside comfort in the historic Athenaeum Hotel dining room. Seasonal employment (summer). About Your Compensation Compensation for this position starts at $16.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $18.00/Hour. About Your Work Day Assists Kitchen Manager to track/manage product inventory. Tracks daily safety and sanitation protocols and regulations. Completes audits, daily reporting, and associated forms for proper inventory levels All other duties as assigned. In collaboration with the Executive Chef and Chef, Sous Chefs support the leadership of back-of-the-house operations and collaborate with front-of-house staff to ensure premier culinary and guest service are delivered. Oversee event operations to ensure that top-quality food is prepared and served that meets company and guest standards for proper service, taste, temperature, portioning, and presentation. Ensure that tools, processes, and training are implemented to achieve guest satisfaction by exceeding culinary expectations. Interact regularly with and receive feedback from the Executive Chef, Restaurant Manager, Food & Beverage Director, and Hotel General Manager. Ensure compliance with federal and state laws to provide a visibly clean and safe kitchen environment for guests and staff by following regulations to comply with food safety/alcohol service and health precautions as established by the Centers for Disease Control (CDC), Occupational Health and Safety Administration (OSHA), US/New York Department of Health, Liquor Control Board, US/New York State Department of Labor, Chautauqua Hotel Company, and Chautauqua Institution. Adhere to purchasing and inventory procedures for menus, complete orders to ensure accurate stock and lead-time for specialty items. Implement controls to minimize operating costs to stay within food cost margins. Collaborate with the Executive Chef to determine products in rotation to avoid waste. Execute menus with consideration for special dietary needs and products, manage costs versus budget, and identify inconsistencies in daily operations, taking corrective action as necessary. Maintain high visibility in areas of responsibility and interface with event hosts regularly to obtain feedback on the quality of guest/culinary experience, service levels, and overall satisfaction. About Your Schedule Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position: Typically work a six or eight-hour shift with a start time that varies between 5am to 11pm. About Living on the Grounds Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for select opportunities based on business needs. Housing is not an option for many positions and may be of a cost to you. Candidates should assume there are no employer-provided or employer-assisted housing options available for this position unless it is otherwise stated. This position offers employer-provided housing.  It is on the grounds of Chautauqua Institution. About Chautauqua Institution   Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities.  Chautauqua Institution owns and operates Chautauqua Hotel Company , a comprehensive hotel, food & beverage, conferencing, and events organization.  The Institution’s office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.  Discovering Your Chautauqua Experience  There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience.  Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. Our Commitment to IDEA Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward . One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. Joining Our Talent Community  Join our talent community online at CHQ.org/employment .  You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org .   

Posted 30+ days ago

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Hyatt Place Newark / Silicon ValleyNewark, California
Job Description: The ideal candidate will have great attention to detail, time management skills, organizational skills, and communication skills. Essential Job Skills: Must be able to work independently and with minimal supervision. Must be able to problem solve and troubleshoot to resolve guest issues that may arise and respond to emergencies. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. ESSENTIAL JOB FUNCTIONS: Responsibilities include but are not limited to: Dust furniture and appliances. Empty trash bins and remove any debris. Dust furniture and appliances. Clean light fixtures and windows. Make beds Vacuum, dust, and mop floors. Clean bathrooms, including floors, sinks, showers/tubs, and toilets. Shampoo carpets, vacuum, and clean rooms. Wash dishes, clean kitchen counters and appliances. Clean mirrors, windows, shelves, and light fixtures in bathrooms or bedrooms. Ensure individual rooms are in a state of readiness for guest arrival., Retrieve additional supplies from storage areas as needed. Any other duties as assigned REQUIREMENTS: Speak with others using clear and professional language; answer telephones using appropriate etiquette. Must be proficient in Windows operating systems company-approved spreadsheets and word processing. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. EDUCATION: High school diploma

Posted 3 days ago

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HiltonMooresville, North Carolina
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Loading housekeeping carts with all necessary supplies Turns off all electricity (heating or cooling set to fan or cool setting) Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately Cleans the cart & ensures that all bottles are correctly labeled Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. Obtains executive housekeeper’s signature on his/her work assignment sheet Vacuums & sweeps carpets & floors Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) Maintain cleanliness of storage rooms & stocks cart Remove & empties linens from housekeeping cart into laundry cart & sends to laundry Record room status on work assignment sheets Other duties as assigned Education/Experience Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 2 weeks ago

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Holiday Inn Express & Suites Frazier ParkLebec, California

$19 - $21 / hour

Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $19.00 to $21.00 Hourly Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 4 days ago

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Fairfield Inn & Suites AvonAvon, Indiana
When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail, adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Houseman, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Houseman makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseman, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseman, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseman role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varied needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted 2 days ago

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LA Quinta TracyTracy, California

$17 - $19 / hour

Job Summary: We are seeking a detail-oriented and dependable Housekeeper to ensure guest rooms and public areas are clean, organized, and ready for guest arrivals. The ideal candidate will have excellent time management and organizational skills, strong attention to detail, and the ability to work independently while maintaining high standards of cleanliness and customer service. Compensation: $16.50 - $18.50 Key Responsibilities: Clean and maintain guest rooms, including making beds, dusting, and vacuuming. Clean bathrooms, including sinks, showers/tubs, toilets, mirrors, and floors. Empty trash bins and remove debris. Vacuum, dust, and mop floors throughout the property. Shampoo carpets as needed. Clean and organize kitchen areas, including washing dishes and wiping counters. Ensure rooms are fully stocked and ready for guest arrivals. Retrieve additional supplies from storage as necessary. Report maintenance issues or safety concerns promptly. Perform additional duties as assigned by management. Requirements: Strong communication and organizational skills. Ability to work independently and handle high-pressure situations. High school diploma or equivalent preferred. Ability to follow company policies and safety procedures. Physical Demands: Regularly required to walk, stand, kneel, and reach with hands and arms. Must be able to lift, push, pull, and move up to 50 pounds.

Posted 2 days ago

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Destination KnotDetroit, Michigan

$30,000 - $65,000 / year

Job Title: All-Inclusive Resort Coordinator – Remote About Destination Knot: Destination Knot is a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories. Position Overview: We are seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment. Key Responsibilities: Consult with clients to understand their vacation preferences, travel dates, and budget Recommend all-inclusive resorts that best match client needs and expectations Research resort options, amenities, and promotions using approved booking tools Coordinate and manage reservations, ensuring accuracy and timely communication Assist with special requests, itinerary changes, and follow-up support Maintain accurate client records and manage booking documentation Stay updated on popular resort destinations, seasonal promotions, and hospitality trends Qualifications: Previous experience in hospitality, booking coordination, or customer service is a plus Strong communication and relationship-building skills Detail-oriented with the ability to manage multiple client needs simultaneously Tech-savvy and comfortable using booking platforms and digital tools Self-motivated and dependable with the ability to work independently in a remote setting Must be 18 years or older with access to a computer and stable internet connection Passion for vacation planning and delivering exceptional service What We Offer: Fully remote work flexibility Ongoing training and professional development Access to industry tools, resources, and resort networks Incentive opportunities based on performance Supportive team culture and growth potential Travel perks and destination learning experiences Work Environment: This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care. $30,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 1 week ago

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Crescent CareersScottsdale, Arizona
Crescent Hotels & Resorts invites you to embark on an exciting journey as a Luxury Hotel Security Officer for the spectacular Remi Hotel, a new build Autograph Collection. Nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 161-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude. It’s five food and beverage outlets range from a 1940’s inspired café on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco. Picture this: A vibrant tapestry of live, work, and play, where the city's elite mingle with young professionals in a symphony of luxury and excitement. Weekends ignite into an electrifying party scene as the Entertainment District transforms into a playground for the glamorous and the adventurous. Adjacent to the Remi Hotel lies the crown jewel of nightlife, the renowned Maya Day + Nightclub. By day, it's a sun-kissed oasis, beckoning with Vegas-style poolside parties. As twilight descends, it metamorphoses into a vibrant nightclub, drawing the world's most renowned DJs and performers to its stage. We are committed to providing you with: Excellent compensation package. An exceptional benefit plan for eligible associates and your family members. 401K matching program for eligible associates. Discounts at our Crescent managed properties in North America for you and your family members. Discounts at Marriott properties worldwide for you and your family members. ESSENTIAL JOB FUNCTIONS: Send majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Maintain order in the hotel, deal with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk-through observations of entire hotel. Promote safe work practices. Answer security telephone and safety calls and respond in a timely manner based on priority. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. REQUIRED SKILLS/ABILITIES: One year of hotel security experience is highly preferred. Marriott brand knowledge is highly preferred. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands. Requires verbal communication using device, bending, stooping and kneeling.

Posted 6 days ago

Courtyard Marriott logo
Courtyard MarriottSalt Lake, Utah

$17+ / hour

Hotel Night Auditor, Courtyard Salt Lake City Downtown Join a 2025 USA Today Top Workplace Winner! Starting at $17.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends, and Holidays Open to Overnight shifts from 11:00 pm to 7:00 am 6 - 12 months Hotel Front Desk/Night Audit experience is preferred! All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.How do I make an impact on my team? Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures Why You’ll Love Working Here The Hotel Night Auditor position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Courtyard Salt Lake City Downtown. What does success look like in this role? Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve What Will You Get At NCG Hospitality? The Courtyard Salt Lake City Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $17.00 per hour

Posted 2 weeks ago

Property Management logo
Property ManagementTempe, Arizona
A Hotel Sales Coordinator assists clients in booking hotel meeting and event spaces, supporting the efforts of the team within his department as well as providing services directly to the client. The coordinator also works with various hotel departments, as well as with outside vendors, to ensure that events and meetings run smoothly. Answer telephone and respond to caller inquiries in a pleasant manner. Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.) Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Responsible for coordinating internally with the sales & marketing team. Generating reports, preparing proposals, collections details, coordinating with clients & suppliers. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Posted 3 weeks ago

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Courtyard SpeedwaySpeedway, Indiana
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Desk Clerks makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk , you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk , you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted 2 days ago

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Residence Inn NoblesvilleNoblesville, Indiana
When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Day Shifts Weekend Availability Flexible schedule Full-Time or Part-Time Our Hotel Housekeeping team makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Housekeeper, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: A professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions . Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job

Posted 1 week ago

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Hampton Inn PendletonPendleton, Oregon

$55,000 - $70,000 / year

Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $55,000.00 To $70,000.00 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Posted 2 days ago

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Hotel Front Office Manager

Super 8Eagle Pass, Texas

$14 - $16 / hour

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Job Description

Job Summary:We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $14 - $16

Key Responsibilities:

  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.

Requirements:

  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.

Physical Demands:

  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

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