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MHC Equity Lifestyle PropertiesPlymouth, WI
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Plymouth, Wisconsin. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: High school diploma or equivalent experience. 1+ years of experience in customer service with exceptional customer service skills. Strong organizational skills and meticulous attention to detail. Computer literacy and the ability to learn new systems. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Posted 30+ days ago

Front Desk Agent-logo
Isla Bella Beach ResortMarathon, FL
Skills Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Qualifications: High school diploma or suitable equivalent. 1+ years Front Desk Agent experience preferred. We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, housing based on availability, and much more.

Posted 30+ days ago

Front Desk Associate-logo
Retro FitnessBuckingham, TX
Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals. What You Will Do Welcome and check in all members and guests Sell memberships smoothies supplements and personal training Answer questions resolve billing issues and track front desk activity Keep the front desk area clean stocked and on-brand Support day-to-day operations and team communication Create a fun professional and helpful experience for everyone What We Are Looking For Customer service or front desk experience preferred Comfortable with upselling and helping members Organized energetic and positive attitude Available to work early mornings evenings and weekends Why You Will Love It Flexible schedule and opportunity for advancement Free membership and uniforms 401k eligibility Health benefits available for qualifying employees Fun team environment with room to grow Compensation Hourly Exact pay range determined by location and experience Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness"

Posted 30+ days ago

Night Auditor-logo
Stonebridge CompaniesDenver, CO
City, State: Aurora, Colorado Wage $20 an hour depending on experience. The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly, service-oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work. Maintain cashiering responsibilities as per Front Office procedures. Maintain Front Office computer system operation. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures. Maintain proper record keeping (i.e., log books, etc.). Be familiar with all policies and house rules. Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other employees during entire shift. Have a working knowledge of security procedures. Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Prepare and distribute the Daily Flash Report. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. EDUCATION AND EXPERIENCE REQUIREMENTS: A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred. Completions of Bartender's school or course preferred. What to Expect Be part of a cohesive team with opportunities to build a successful career. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-08-01 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Posted 2 weeks ago

Front Desk Clerk-logo
Concord HospitalityWayne, NJ
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner. Post guest charges, collect payments and follow all cash handling procedures as required by Concord. Handle guest mail and messages with respect to privacy and professionalism. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Be a great communicator to various departments and management on guest comments and concerns. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Have full knowledge of hotel safety and emergency procedures. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 1 week ago

Night Auditor-logo
Stonebridge CompaniesCherry Creek, NY
City, State: Denver, Colorado This PT-Night Auditor will start at $19/HR, plus our amazing Stonebridge Employee Perks! Title: Night Auditor Location: City, State FLSA: Non-Exempt Status: Part-time (Friday, Saturday, and Sunday) Reports to: Front Office Manager/Accounting Manager. Pay Range: $19/HR, Job Summary: This PT-Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. Essential Functions and Duties: Greet, register, and assign rooms to hotel guests. Verify customer payment methods and process credit authorizations. Maintain accurate records of room availability and guest accounts using the property management system. Balance daily receipts and revenues, conducting income audits on posted revenues. Assist guests with check-out processes, reviewing accounts and resolving discrepancies. Answer phone calls promptly, directing inquiries or addressing guest needs. Coordinate with overnight housekeeping or maintenance staff to resolve guest issues. Make and confirm reservations, ensuring accurate data entry. Provide guests with information on hotel services and local attractions. Document guest feedback and escalate issues to management when necessary. Perform nightly "bucket checks" to ensure compliance with hotel standards. Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hospitality or customer service role is preferred. Proficiency in basic bookkeeping and balancing financial transactions. Strong communication skills, both verbal and written. Proficient in using property management systems and office software. Excellent customer service and problem-solving skills. Ability to work independently and make decisions with minimal supervision. Detail-oriented with strong organizational skills. Work Environment: Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. Frequent use of computers and telephones, requiring extended periods of sitting. Must be available to work overnight shifts, including weekends and holidays. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-08-08 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Posted 30+ days ago

Front Desk Supervisor-logo
Stonebridge CompaniesFlushing, MI
City, State: Flushing, New York Title: Front Office Supervisor Location: Flushing, NY FLSA: Exempt/Non-Exempt Status: Full-time Reports to: Front Office Manager Supervises: Front Office Department Pay Range: $21 - $23 per hour Job Summary: The Front Office Supervisor is responsible for overseeing daily front office operations, including guest reception, reservations, and telephone services, ensuring a high level of guest satisfaction. This role supports the Front Office Manager and supervises the front office team to maintain established service standards and operational efficiency. Essential Functions and Duties: Ensure that guests are greeted, checked in, and allocated rooms promptly and courteously. Oversee adherence to check-in procedures, ensuring accurate guest information and billing details. Be available to handle guest problems or complaints in a timely manner. Ensure rooms are maintained to the company's established standards. Maximize room occupancy while adhering to the overbooking policy. Maintain effective communication between reservations, front office, and other departments such as housekeeping. Ensure that all guest charges are accurately entered and that accounts are balanced daily. Supervise and expedite the check-out process for departing guests. Ensure efficient delivery and collection of luggage to and from guest rooms. Oversee and maintain cleanliness and order in all front office areas. Conduct performance evaluations and identify training needs for front office staff. Act as Duty Manager when required and attend management meetings as necessary. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: 2+ years of front office or guest services supervisory experience in a hotel or hospitality environment. Strong leadership and supervisory skills with the ability to manage a team effectively. Excellent communication and interpersonal skills to interact with guests, staff, and management. Proficiency in property management systems, reservations, and check-in/check-out processes. Ability to manage guest issues and resolve complaints in a professional and timely manner. Experience with scheduling, training, and staff development. Strong organizational skills with attention to detail to ensure smooth front office operations. Work Environment: Primarily an indoor role, working in the front office, lobby, and guest areas of the hotel. Must be able to stand and walk for extended periods while overseeing front office operations and assisting guests. Must be able to lift and carry objects up to 20 lbs. occasionally. Flexible schedule, including availability for evenings, weekends, holidays, and some overnights to accommodate guest needs and operational requirements. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-08-08 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Posted 1 week ago

Front Desk Associate-logo
The AgencyHealdsburg, CA
The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world's prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations and technology. The Agency has closed more than $60 billion in real estate transactions since 2011, comprising over 100 offices in 11 countries and counting. The Position: The Front Desk Associate is an integral part of our team. The Front Desk Associate will perform a variety of functions in order to drive company success and is a key role in keeping the office functioning. In addition to the primary responsibilities of this position, this candidate must exemplify characteristics of the company's core values, exemplifying a commitment to integrity, collaboration and innovation. This is a Part-Time Position: Monday thru Thursday, 10:00 am - 2:00pm What You'll Do: Greet and assist on-site guests Answer and route inbound telephone calls Plan and schedule appointments, office meetings and events including setup/breakdown Assist marketing department with promotional items and other projects Assist real estate agents with marketing requests, such as printing flyers, ordering signs, listing sheets etc. Sorting and distributing mail Preparing conference rooms Complete facility management tasks, including general office and business supply orders, equipment troubleshooting & repair coordination, liaising with building management, and oversee general office appearance and maintenance issues Provide basic guidance to real estate agents on usage of tools, phones, copier, etc. Perform ad hoc administrative tasks as directed Who You Are: Bachelor's Degree Preferred Previous experience in office administration Ability to prioritize and multi-task Excellent written and verbal communication skills Strong attention to detail Strong organizational skills Must be tech savvy and comfortable with usage of general business software (Chrome, Outlook, MS Office, etc) Experience in real estate a plus Compensation: $22-23/hour USD. Compensation will be determined based on the skills and qualifications of the applicant along with the requirements of the position. It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.

Posted 30+ days ago

Front Desk Agent-logo
Buffalo Lodging AssociatesBuffalo, NY
Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202 We are looking for a Front Desk Agent to join our great Team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Handles cash, credit card information and goods at the property Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. Typical Schedule : Morning Shifts : 7 AM - 3 PM , Evening Shifts: 3 PM - 11 PM, Weekend Availability needed Pay range: $16.50 - $17.50 At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: Paid Weekly (Every Friday!) Medical, Dental & Vision Insurance Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Company Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program

Posted 4 weeks ago

Front Desk Associate-logo
Retro FitnessStafford, TX
Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals. What You Will Do Welcome and check in all members and guests Sell memberships smoothies supplements and personal training Answer questions resolve billing issues and track front desk activity Keep the front desk area clean stocked and on-brand Support day-to-day operations and team communication Create a fun professional and helpful experience for everyone What We Are Looking For Customer service or front desk experience preferred Comfortable with upselling and helping members Organized energetic and positive attitude Available to work early mornings evenings and weekends Why You Will Love It Flexible schedule and opportunity for advancement Free membership and uniforms 401k eligibility Health benefits available for qualifying employees Fun team environment with room to grow Compensation Hourly Exact pay range determined by location and experience Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness"

Posted 30+ days ago

M
MHC Equity Lifestyle PropertiesLong Key, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Long Key, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: High school diploma or equivalent experience. 1+ years of experience in customer service with exceptional customer service skills. Strong organizational skills and meticulous attention to detail. Computer literacy and the ability to learn new systems. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Posted 30+ days ago

Night Auditor-logo
Spire HospitalityLake Placid, NY
Seeking a resort experience that brings adventure to your stay? High Peaks Resort is the Lake Placid resort you've been waiting for: family-friendly, a great value, right in the thick of everything you come to the Adirondacks to enjoy - the lake, the mountains, the vibrancy of downtown. And we're close enough to nearby attractions such as the Olympic Center or The Wild Center in Tupper Lake that once you're here, you can easily enjoy the best of the Lake Placid region. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. In this pivotal overnight role, you will extend a warm welcome to our guests and deliver exceptional service throughout their stay. As a Night Auditor, your dedication to guest satisfaction and meticulous attention to closing and resetting systems for seamless next-day operations will elevate our standards. Essential Job Functions: Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy Resolve guest concerns with attentive service recovery Salary: $19.50 per hour. Physical Demands: Ability to lift, carry, push or pull 10 lbs Standing and moving about in the guest services and restaurant/bar areas throughout the shift Primarily standing for majority of shift Qualifications: Education: High school diploma or its equivalent Experience: Hotel experience preferred 1-year experience as a Guest Services Agent required Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc. Basic mathematical skills to prepare financial reporting Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel Previous experience with hotel systems a plus. Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Posted 30+ days ago

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MHC Equity Lifestyle PropertiesLong Key, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Long Key, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: High school diploma or equivalent experience. 1+ years of experience in customer service with exceptional customer service skills. Strong organizational skills and meticulous attention to detail. Computer literacy and the ability to learn new systems. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Posted 30+ days ago

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Trek Bicycle CorpMadison, WI
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Location Mansion Hill Inn Job Description The Mansion The Mansion Hill Inn invites all hospitality enthusiasts to join us in bringing to life a heartfelt vision of service. Nestled in the heart of downtown Madison, the Mansion combines boutique lodging with historic grandeur to offer guests an unforgettable getaway experience. Behind our award-winning operation is a diverse team of colleagues cocreating our legacy of authentic hospitality. We serve guests through acts of creative collaboration deeply rooted in care for one another, for our guests, and for our community. The role Our night auditors undertake the Mansion's front desk operations overnight. They tend to guests and setup the next day's operations for success. Night auditors delight in the Mansion's quiet ambience overnight and enjoy working at their own pace with a considerable amount of autonomy. As a night auditor, you would be responsible for overseeing the following tasks. Handling overnight guest needs Balancing transactions Rolling the date on our hospitality software systems Maintaining reservation records Conducting security checks Preparing shift reports Resetting common areas Preparing coffee Communicating with morning staff Providing active service throughout shift (this will include lifting objects up to 25 pounds) Providing valet services for guests departing before 6 am The strengths These are the qualities of a night auditor that position them for success in their role. Independent work ethic allows them to work with minimal supervision overnight. Creative problem-solving allows issues to be promptly troubleshooted or passed onto the proper resources. Compassion promotes authentic hospitality. Excellent communication is the foundation of completing all other tasks in our operation successfully. Attention to detail helps maintain the Mansion in impeccable condition. Leadership within the role ensures that everyone assumes responsibility for their tasks and promotes fair distribution of work among the team. Adaptability ensures that changing needs are met. Curiosity promotes openness to hearing new ideas and receiving constructive feedback. Interpersonal charity allows misunderstandings to be resolved with ease and goodwill, leading to safe and positive relations among team members. Radical empathy ensures that all guests are treated with the same standards of affinity and respect. The benefits The perks of joining the MHI team are manifold. Our approach to service is mirrored in the safe, inviting, and fun environment we foster in the workplace. We care about the well-being of everyone on our team, and through our parent company Trek, we offer comprehensive health benefits to our employees and their loved ones. We also pride ourselves in supporting employee growth to the best of our capacity! Be part of an open, inviting, and inviting work environment. Rest and relax with a free night's stay at the inn. We love giving everyone on our team the full MHI experience! Protect your physical and mental health with our comprehensive healthcare options. Take the day off with paid sick and vacation time Prepare for the future with our 401k contribution match Share ownership at Trek with our Employee Stock Ownership Plan. Invest in your education with reimbursement of up to $15,000 in tuition for undergraduate and master's programs. Enjoy discounts on MHI lodging and all Trek Bicycle products. The schedule We are currently seeking full-time night auditors, Thursday through Wednesday, from 11pm-7am. Shifts are 7 days on, and 7 days off. Trek Benefits: Flexible and fun company culture Competitive health care PPO & HDHP medical plan options, Dental insurance, Vision insurance Flexible Spending Accounts (FSA) Free life insurance & optional term life insurance Competitive vacation package 401(k) with match and Employee Stock Ownership Plans (ESOP) 12 weeks of maternity leave with 100% pay Flexible holiday schedule - 10 company holidays Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) Employee discounts on all product Deep partner retail discounts We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Posted 30+ days ago

Front Desk Supervisor-logo
Concord HospitalityRaleigh, NC
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles! Responsibilities: Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handles special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 3 weeks ago

Night Auditor-logo
Spire HospitalityBurbank, CA
Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! Job Overview: Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. (This is an overnight/graveyard shift at the Front Desk). The ideal candidate will have previous HOTEL front desk experience and FSPMS (Marriott OS). Compensation: $21 Responsibilities and Duties: Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards. Make corrections and adjustments and handle all computer problems that might occur throughout their shift. Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations Ensure all reports and back-up vouchers are complete and files properly. Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll). Review and correct discrepancies in the Front Desk System. Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations. Perform other related duties as assigned. Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc. Basic mathematical skills and ability to operate a 10-key by touch. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to access and accurately input information using a moderately complex computer. Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills. Qualifications: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job. One-year experience in a similar size operation required. Hotel experience preferred. Additional language ability preferred Spire Hospitality participates in E-Verify*

Posted 3 weeks ago

Night Auditor-logo
Drury HotelsOrlando, FL
Starting at $21 Open availability and weekends are required. Property Location: 7301 West Sand Lake Road- Orlando, Florida 32819-5116 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives- Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance- Flexible scheduling, paid time off, hotel discounts and free room nights Career growth- Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being- Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement- Company-matched 401(k) Award-winning- Ranked among Newsweek's America's Greatest Workplaces 2025 BASIC FUNCTION & JOB DUTIES: Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently. Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift. Rise. Shine. Work Happy. Hiring Immediately!

Posted 1 week ago

Front Desk Associate-logo
UFC GymWoodbridge, NJ
Benefits: Employee discounts Paid time off Training & development We Empower the Fighting Spirit in You! Join Our Team! We're looking for a Front Desk Associate who is passionate about fitness, friendly service, and helping members have a great experience. You'll be the first face members see - greeting guests, answering questions, handling memberships, and supporting sales. If you're outgoing, organized, and love a fast-paced, team-oriented environment, we want to meet you! ESSENTIAL DUTIES & RESPONSIBILITIES: The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Front Desk Customer Service Ensures that guests and members are warmly greeted and promptly assisted Ensures incoming calls are answered in a professional and efficient manner Ensures proper member check-in procedures are followed Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations Immediately reports or escalates to management any unsafe conditions or emergency situations Greet and engage with prospective members, providing information about UFC Gym's programs, classes, and facilities. Effectively explain membership options, pricing structures, and contractual agreements Conduct tours of the gym, showcasing amenities and creating an engaging experience for prospects Club Operations and Administration Keeps front desk, locker room and lobby neat and clean at all times Greet customers, prepare fresh juices, smoothies, and shakes, and assist with various tasks as communicated by management Monitors retail goals and ensures club is on track to meet and exceed assigned goals Calls all past due members with Front Desk Representatives regarding late dues and down payments Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club REQUIRED QUALIFICATIONS: Knowledge, skills & abilities: Must be energetic and possess a very friendly, outgoing personality and positive attitude Possess strong interpersonal and communication skills, including telephone etiquette Possess a strong customer service focus, diplomacy and professionalism Understands and follows oral and written instructions. Able to multi-task and perform tasks with accuracy and attention to detail. Experience working with POS system for payment processing and lead management. Minimum certifications/educational level: High school diploma or GED required. Current CPR/AED certification preferred or in progress. Shifts Available: Morning Shift 6am-2pm / Overnight 10pm-6am Must be willing to work weekends.

Posted 3 weeks ago

Front Desk Agent-logo
Spire HospitalityBirmingham, AL
Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within walking distance of several restaurants, bars, and attractions. Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away. We're also 15 minutes from the airport. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression. Essential Job Functions: Deliver unparalleled service, courtesy, and care to our guests Respond promptly and effectively to guest questions and requests Streamline the check-in and check-out process for guests Answer incoming phone calls with promptness and professionalism Excel at multitasking in a dynamic environment Resolve guest concerns with attentive service recovery Physical Demands: Ability to lift, carry, push or pull 10 lbs Primarily standing for majority of shift Qualifications: Education: High school diploma or its equivalent Experience: One year of Front Desk experience in hotels preferred One year of experience working in customers service or a guest-facing role required Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Posted 3 weeks ago

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MHC Equity Lifestyle PropertiesAmboy, IL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Amboy, Illinois. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: Strong organizational skills and meticulous attention to detail. Computer literacy and the ability to learn new systems. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. Estimated compensation for this position in the states of CA, CO, IL, MD, MNY, and WA is: Bi-Weekly Salary: $15.00 - $15.00 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Posted 30+ days ago

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Front Desk Clerk

MHC Equity Lifestyle PropertiesPlymouth, WI

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Job Description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Plymouth, Wisconsin.

What you'll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms to ensure office efficiency.
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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