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We are hiring Servers! New Hilton Garden Inn hotel in EpicCentral: Breakfast, Dinner and Banquet shifts available!! We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Responsibilities: Maintains a calm demeanor during periods of high volume or unusual events Make decisions and solve problems in the interest of 100% guest satisfaction Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems Maintains a clean and organized workspace Maintains regular and punctual attendance Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Are you a hospitality leader with a passion for operational excellence, front office innovation, and dynamic F&B leadership? We're seeking a results-driven Hotel Manager to help lead our 460-room full-service Marriott at one of the nation's busiest airports. This role is ideal for a seasoned hotel executive with strong credentials in Front Office and Food & Beverage operations, a high level of systems and technology fluency, and a leadership style focused on maximizing individual and team potential. If you thrive in high-volume environments and lead with both accountability and empathy, we want to connect. Key Responsibilities Direct daily hotel operations with emphasis on Front Office, F&B, and Operational Technology Oversee multiple F&B outlets and banquet operations; support innovation in menu engineering, labor efficiency, guest experience, and profitability Champion Marriott brand standards, service excellence, and continuous process improvement Collaborate with department heads (F&B, Housekeeping, Engineering, Sales) to ensure cohesive execution and associate engagement Spearhead technology-forward guest experiences (mobile key, digital check-in, service recovery tools, etc.) Serve as acting GM in the General Manager's absence; participate in owner and brand-facing meetings Leverage individual and team potential to build and develop high-performing teams Monitor and optimize hotel metrics: GSS, RevPAR Index, GOP, Food Cost %, Labor Productivity, etc. What You Bring 5+ years of hotel leadership experience, including at least 2 years as a division head or higher in Food & Beverage at a full-service Marriott. Strong background in Rooms Division and Front Office leadership, with proven success in operational execution and guest satisfaction Experience managing high-volume F&B operations, banquet services, and outlet profitability Comfortable with Marriott systems and tools (e.g., MGS, FMPMS, MARSHA.) Ability to analyze performance data, diagnose opportunities, and take decisive action Passion for people and performance: a developer of talent who understands both operational excellence and emotional intelligence Strengths-based leader: You understand your team's innate talents and lead from your own Preferred Themes: Achiever- You take pride in getting results Relator- You build trust and strengthen teams Analytical- You love solving problems with data Learner- You're driven to grow and evolve Responsibility- You own outcomes and model integrity Why This Hotel? Premier 460-room airport Marriott with high transient, crew, and group volume Full-service operations including multiple restaurants, bar/lounge, and event space Active capital reinvestment and ownership support for innovation and modernization Part of the Spire Hospitality portfolio - known for people-first culture and performance-driven leadership Ready to lead with purpose? Join us in building a culture of excellence-where your hospitality expertise and StrengthsFinder approach can shine. Salary starting rate: $120,000 USD. Benefits: Competitive salary and performance-based bonuses. Comprehensive health benefits, including medical, dental, and vision coverage. Retirement savings plan with company matching. Paid time off Opportunities for professional development and career advancement. Employee discounts on hotel stays and dining.

Under the direction of the Supervisor, Housekeeping, the Room Attendant is responsible for providing cleaning service for all vacant and occupied rooms. Responsible to provide and maintain 5-Star, 5- Diamond rating experience according to our Forbes standards. Collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES Conducts cleaning of all guestrooms, make beds, and provide clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities and coffee pods and condiments. Respects all guest request and preferences, while adhering with the enterprise's policies and applicable laws. Possesses the ability to find solutions to guest complaints and offer assistance to resolve problems. Reports maintenance issues to the Office Coordinator or the Supervisor. Ability to carry a radio and wear an earpiece discretely to communicate with team members. Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, in addition to ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations. Ensures all equipment is maintained and used accordingly, while following health and safety guidelines and policies and procedures. Proactively motivates employees to collaborate, learn, perform, and develop their skills. Works with a diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and coaching throughout the employment lifecycle. Reports all maintenance issues pertaining to guest rooms to the Office Coordinator and report all guest requests to the Supervisor or the Office Coordinator as needed. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS High School Diploma or GED preferred Minimum of two (2) years of Housekeeping experience within an upscale hotel is preferred. Flexible availability required including evenings, weekends, holiday shifts and overtime when needed. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Good verbal and written communication skills required. Knowledge of housekeeping service techniques and productivity expectations. Ability to identify and prioritize issues. Must be personable and professional, capable of using caution and discretion in communication. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

The Diplomat Beach Resort Hollywood, Curio Collection by Hilton is looking for a talented Server Assistant to join The Hotel Bar. This is a union position. The ideal candidate will have at least 6 months of food and beverage experience, preferably as a food runner or server assistant, with proven ability to perform in high-volume environments, strong communication skills to explain dishes clearly, full availability, and flexibility to support service both indoors and outdoors. This stunning 1000 room oceanfront resort is the perfect getaway with two beachside pools, a Dip & Slide splash pad for kids, and 1,000 linear feet of alabaster beach. Savor stunning views, delicious dining options, and endless sunshine in Hollywood, Florida. Shift Pattern: Full-Time/ Full availability is required to support early morning, mid-shift, and evening hours-including weekdays, weekends, and holidays. What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement Available benefits may vary depending upon property-specific terms and conditions of emp What will I be doing? As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What You'll Do Maintain cleanliness of hallways, lobbies, and public spaces Deliver linens, amenities, and supplies to room attendants Collect soiled linen and transport it to laundry Set up cribs, rollaways, and guest room items as needed Respond promptly to guest and supervisor requests Keep service areas stocked, organized, and clean Support housekeeping team with evening tasks and projects Who You Are Reliable, hardworking, and detail-focused Comfortable lifting, pushing, and pulling heavy items Able to work independently and as part of a team Positive attitude with strong guest service skills Evening, weekend, and holiday availability required Why You're Here You help keep the hotel polished and welcoming during the evening hours. Your work ensures guests experience the comfort, care, and elegance expected of HOTEL DU PONT.

What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

WHAT'S IN IT FOR YOU Competitive salary of $19.61/hr. with discretionary performance bonuses 2x a year! Complimentary meals and covered team member parking. Company-paid gaming licenses (Class A & Class B) Variety of additional voluntary benefits and retirement plans. WHAT YOU'LL DO Be the face of MCR for new hires and team members; exemplify MCR's values and set a great example by always demonstrating excellent guest service and professionalism. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Assisting guests with disabilities. Manage online, phone, and in-person, room reservations. Arrange specialized services for VIP customers. Operating switchboard and assisting with inquiries. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Creating, maintaining, and facilitating a positive and safe work environment; promoting positive team member relations and reporting issues to the appropriate personnel. Perform other duties as assigned. WHAT YOU'LL BRING 2 (two) years of customer service experience. 1 (one) year of luxury hospitality experience. Tribal gaming experience a plus. HOW YOU'LL BE SUCCESSFUL Knowledge with resort check-in software such as Cloudbeds, Hotel Connect, WebRezPro. Ability to multitask in a fast-paced environment. Ability to solve client issues in a friendly and timely fashion. Ability to communicate effectively, both orally and in writing. Read, write, and speak English fluently.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Guest Service Associate/Valet is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. Job Details Valet Driver- Banker's Alley, Nashville Starting pay $9.00 per hour PLUS cash tips daily No experience needed Various shifts available- 20-30 hours per week Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9 per hour plus $5 - $11 per hour in tips. Work Schedule: The potential work schedule for this position is weekdays, 2nd shift, some morning shifts available. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

The iconic Hotel del Coronado is looking for a Dining Room Attendant to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Seasonal. Starting November 24, 2025, ending no later than January 4, 2026 Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $21.01/hour and is based on applicable and specialized experience and location. What will I be doing? Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Maintains stock and cleanliness of stations. Serves guests beverages, breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning. County of San Diego Food Handlers Card is required What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JS3

Under the direction of the Manager, Front Desk, the Supervisor, Front Desk is responsible for ensuring the Front Desk Team creates a pleasurable experience for all guests, prides itself on exceptional proactive service and unparalleled knowledge of property and services, and partners effectively with all other hotel departments to seamlessly cater to guest needs. Leads and guides their team to create unique memories, and maintain professional relationships with guests to enhance their overall experience, while following and meeting Service Excellence Standards. Assists in managing and supporting consistency of service and delivering results that contribute to the mission and overall success of the Hotel, including accomplishing performance objectives linked to improving customer service and the value of the Hotel's products and services to its customers and clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervises the operation of Front Desk and provides support to Team Members as needed. Supervisor monitors daily performance of Front Desk Team Members to ensure duties are completed accurately, efficiently and timely. Oversees Hotel Front Desk processes: ensuring rooms and services are correctly accounted for; provides direction to team members on cash handling, credit cards and other forms of payment in accordance with hotel credit and cash handling policies. Monitors and assists with work schedules and special assignments. Welcomes guests with friendly demeanor and ensures Team Members are following Yaamava' Brand Service Standards. Demonstrates thorough knowledge of hotel information including but not limited to latest promotions, rates, products and availability. Assists in training and communicating with team members on new processes, procedures, electronic or systems applications, and guest services. Leads team members to feel empowered to provide excellent service by addressing and resolving guest concerns with immediate and exemplary solutions. Ensures guest interactions are handled with the highest level of hospitality and professionalism, accommodating special requests whenever possible with sense of urgency. Compiles and reviews daily reports, audits and logs to measure quality of operation and escalate matters accordingly. Assists Front Desk Manager in identifying and recommending plans of action or solutions for Front Desk Team Members on Front Desk concerns Communicates and collaborates with all department leaders and team members to ensure guest experience is personalized and executed seamlessly. Remains in open communication with VIP Services and Player Development to respond to guest reservation modifications and inquiries. Assists Hotel Senior Management in communicating issues and problems in relation to guests, team members, safety, VIP Services and Player Development. Safeguards confidential nature of guest, department, and enterprise data. Acts in accordance with policies and procedures when working with front of house equipment and property management systems and monitors proper usage by team members. Reports all maintenance issues pertaining to facility via internal systems and ensures resolution. Adheres to all health and safety policies and procedures set by the enterprise. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS Bachelor's Degree from an accredited college or university in a related industry required. Minimum one (1) years' of hotel experience as Front Desk Agent, Night Auditor or a Customer Service-related field is required. Experience in a luxury hotel and/or resort preferred Minimum one (1) year of experience in a role leading and coaching others to meet and exceed standards is preferred. Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Strong English skills, both oral and written required. Intermediate proficiency in Microsoft Office (PowerPoint, Word, Excel and Outlook) desired. Must have good mathematical and organizational skills. Must uphold and protect financial, private and confidential information at all times. Must have strong customer service, problem solving and communication skills. Must be able to deliver excellent service in sometimes tough situations and maintain composure under demanding settings. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

The iconic Hotel del Coronado is looking for a Maintenance Engineer II to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest The starting hourly rate is $30.57 per hour plus full-time benefits. Shift; Mostly PM shifts - weekends and holidays availability required What will I be doing? As an Engineer II, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry Conduct inspections for preventive maintenance needs Record and report completed repairs and items that require further attention What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) #LI-LR2

Compensation Range: $20 - $24 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Ace. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: Ensuring that parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure. Assisting in the management of team members including, being an integral part of the hiring, training, coaching, and counseling processes, to ensure that performance standards are met in multiple locations. Assisting in the planning and directing special event activities, as well as coordinating with other Supervisors and Directors as required. Responding to and resolving any guest or visitor complaints, vehicle claims and service discrepancies. Maintaining continual communication with property management, Site Manager, customers, and guests. Keeping Site Manager abreast of any management concerns in a timely and efficient manner and resolving issues as quickly as possible in their absence. Conducting shift briefings and staff meetings to ensure a consistent and effective flow of information. Maintain a safe and clean work environment by educating and directing team members on the use of equipment and resources. Handling call offs and assisting with scheduling when necessary. Diagnosis and preventative care maintenance. Accountability The Parking Manager is responsible for ensuring the parking policies and procedures meet expectations and the management of team members including, being an integral part by assisting in the hiring, training, coaching and counseling processes, to ensure that performance standards are met. Communication Effective communication is vital for the Assistant Manager role. They must maintain constant communication property management, site manager, customers, and guests. Family We consider our team and guests as part of our extended family. The Parking Manager should embody this core value by treating all individuals with respect, empathy, and courtesy, creating a warm and welcoming atmosphere. Exceptional Service Our commitment to exceptional service is non-negotiable. The Assistant Manager must go above and beyond to exceed guest expectations, assisting with luggage, providing directions, and offering assistance whenever needed. Profitability While the Assistant Manager's primary role is management, they should also be mindful of operational efficiency. The Assistant Manager is responsible for overseeing many parts of multiple location's operation. About YOU: To work at our company, you should possess the following experience and attributes: Bachelor's degree preferred, but not required. One-year supervisory experience required. Prior parking experience is a plus, but not required. Must be willing to work a flexible schedule, and must be available to work weekends Must be able to meet Motor Vehicle Requirement (MVR) guidelines. Must have and maintain a valid driver's license. Must be able to drive a manual transmission vehicle. Possess excellent customer service skill. Demonstrate exceptional oral and written communication skills. Knowledge of and working skills in Microsoft Office Suite. Ability to multi-task in a fast-paced working environment Ability to lift up-to 25lbs. Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints. What We Can Offer You for All Your Hard Work: $20-24 per hour wage The Company provides a full range of benefits, such as paid vacation, sick and holidays, as well as health insurance plans, life insurance options, including a 401K plan. The building of supportive, professional relationships. Job training and career development. Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.

We are hiring a General Clean-Guest Room Detailer! Position starts at $16.00 per hour based on experience. This is a full-time position, 5 days a week. Please do not apply unless you can work 5 days a week. Responsibilities: Provide the highest quality of service to the customer at all times. Ensure guest satisfaction through room cleanliness and attention to guest needs. Clean rooms daily following the Housekeeping Guidelines. Check fixtures, television, radio, and heating/cooling equipment for proper operation. Inspect room for maintenance needs and report on maintenance service requests. Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned. Log rooms cleaned on daily housekeeping report. Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles) Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk. Know how to operate laundry equipment and maintain public area cleanliness. Must be able to lift at least 50 pounds as position will involve moving furniture to clean behind it and rotating mattresses. Benefits: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord! "We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Position Overview: As a Stadium Club Food Runner, you'll be the associate behind the scenes, ensuring that our guests receive their delicious food in a timely and efficient manner. Your mission is to work in harmony with the kitchen staff and servers to deliver mouthwatering dishes and create an unforgettable dining experience for our stadium club guests. With your energetic spirit and attention to detail, you'll play a vital role in keeping the food service running smoothly and ensuring our guests leave with smiles on their faces. Requirements: Previous experience as a food runner, server, or in a hospitality role is preferred. Enthusiastic individuals with a willingness to learn are encouraged to apply. Exceptional customer service skills with a friendly and outgoing personality. Strong attention to detail to ensure accurate and timely food delivery. Excellent communication and interpersonal skills. A food handling certification must be completed within the first 90 days of employment. TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment. Must be able to work flexible schedules including nights, weekends, and holidays. Responsibilities: Order Organization: Work closely with the kitchen and servers to organize food orders and ensure that they are prepared correctly and promptly. Timely Delivery: Deliver food orders to the correct tables quickly and efficiently, ensuring that guests receive their meals while they are hot and fresh. Plate Presentation: Ensure that each dish is presented attractively and garnished appropriately before delivering it to the guests. Attention to Detail: Double-check each food order for accuracy and completeness before leaving the kitchen, making sure special requests and dietary restrictions are accounted for. Guest Interaction: Interact with guests in a friendly and upbeat manner, providing exceptional customer service and addressing any inquiries they may have about the menu. Team Collaboration: Work collaboratively with the kitchen staff, servers, and bartenders to ensure a seamless and coordinated dining experience for our guests. Table Bussing: Assist in clearing empty dishes and glassware from tables to maintain a clean and inviting atmosphere in the dining area. Special Requests: Handle any additional requests from guests promptly and with a positive attitude, going the extra mile to accommodate their needs. Hygiene and Safety: Adhere to food safety and hygiene standards, maintain a clean and organized workspace with an understanding of proper food handling. High Energy: Maintain a positive and energetic attitude throughout the shift, spreading enthusiasm and creating a fun environment for both guests and fellow associates. Education: High school diploma or GED Skills & Abilities: Must be able to work flexible schedules including nights, weekends, and holidays. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Ability to communicate in the English language. Second language is a plus. Ability to perform proper chemical handling, cleaning techniques and use of equipment/machinery. Physical Requirements: Must be able to work in a fast-paced environment. Must be physically fit in order to lift, pull and push items up to 50 pounds. Also requires standing/walking/reaching and bending throughout shift.

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Responsibilities Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel. Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Required Skills and Experience High school diploma or GED required. 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to lift, push and pull up to 75 pounds on an occasional basis. Benefits Well-Being Benefits: Health Insurance Dental & Vision Insurance Short & Long Term Disability Vacation Long Term Planning:401(k) Retirement ProgramPaid Life InsuranceTuition Reimbursement Team Member Programs:Our Big 3 Mission Statement Leaders of the Month/YearAnnual Performance Appraisals and Wage Increase OpportunitiesAnnual Team Member BanquetsAnnual Team Member Engagement SurveyDiscounted Room Rates for Team Members, Family and FriendsComplimentary Room StaysWeekly Payroll B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are hiring a Maintenance Technician! Responsibilities: As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Chief Engineer on building and grounds maintenance Provide a safe environment for our guests and the hotel staff by meeting all safety standards Provide professional courteous service to our guests and be accommodating to various requests Be a team player and assist in other departments when help is needed Must be knowledgeable of all emergency procedures and aware of all Job Safety Analysis guides Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All." Pay: $21.00

What You'll Do: Our ideal candidate will be able to provide cleanliness and order to our guest rooms, work a flexible schedule, possess a positive team-player attitude, and have the ability to stand/walk for long periods of time. If you have a passion for cleanliness, teamwork, and excellence, this position is for you! For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy daily: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap, shampoo, and coffee. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We are looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! What to Expect Once Hired: When arriving to your shift you'll attend team meetings to discuss the needs of the property. You'll be given the necessary tools to complete your assigned rooms/sections. This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company. What Are the Benefits: Our hotel offers Competitive Pay & Health Benefit Packages, Annual Raises, Vacation & Sick time, Discounts on Hotels Worldwide & Flexible Scheduling

About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a hotel operations manager, you will be responsible for overseeing and leading all aspects of the valet drive's daily operations to ensure a seamless guest experience. You will manage a team of valet parking attendants and work closely with other departments within the hotel to ensure high standards of service and guest satisfaction. You will also uphold the company's core values by carrying out the following responsibilities: Accountability Manage the day-to-day valet operations, ensuring adherence to established procedures and standards. Plan personnel utilization, interview, and selection, policy compliance, training oversight, supervision, performance review, and adherence to all laws and regulations. Develop and implement operational procedures to optimize efficiency and customer service. Recruit, hire, train, and schedule valet attendants and support staff. Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations. Promote a culture of professionalism, accountability, and exceptional customer service among the team. Accountable for maintaining a safe environment for both employees and guests, including vehicle safety and traffic control. Oversee the maintenance and upkeep of valet equipment, such as key storage systems, parking booths, and signage. Accountable for the cleanliness and appearance of the valet parking area. Profitability Monitor financial performance, including revenue, expenses, and labor costs. Implement cost-control measures to maximize profitability while maintaining service quality. Identify opportunities for revenue growth through promotions, pricing strategies, or additional services. Analyze financial data and implement strategies to maximize profitability, such as optimizing staffing levels and pricing structures. Set and track key performance metrics related to operational efficiency, customer service, and financial performance. Accountable for meeting or exceeding established performance targets. Exceptional Service Train and motivate valet staff to provide exceptional customer service. Address customer inquiries, concerns, and complaints in a professional and timely manner. Regularly assess service quality through feedback mechanisms and take corrective actions as needed. Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively. Accountable for monitoring customer feedback and taking corrective actions to continuously improve service quality. Communication Foster clear and open communication within the valet team and with other departments. Coordinate with hotel or venue management to ensure a seamless guest experience. Conduct regular meetings with staff to relay important information and gather input. Family Create a positive and supportive work environment that promotes a sense of belonging and teamwork among staff. Encourage a healthy work-life balance for team members. Offer opportunities for professional growth and development within the department. About YOU: The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a passion for providing top-notch parking services. Your Qualifications: Bachelor's degree or equivalent education and experience. Demonstrated experience leading a high-end customer facing parking or Valet program. Strong leadership and management skills a must. Excellent communication and interpersonal abilities. Physical ability to lift heavy items (50 lbs). Financial acumen is a plus. What We Can Offer You for All Your Hard Work: Medical, dental, vision, life insurance coverage Flexible Spending Accounts 401k Vacation/Sick Holiday Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.

Position Overview The Project Coordinator, Venues is responsible for the planning and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by following Encore's Production Process and Technical Standards and will partner with the sales and operations team to deliver on event execution plans. The Project Coordinator, Venues reports to a designated Venue Operations lead (DET / DOO). Key Job Responsibilities Event Planning Prepare and communicate production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue. Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems. Review sales documents to confirm that the equipment and technical positions to ensure they meet client's needs. Event Execution Communicate event execution plan and on-site changes including billing, production schedules and client requests. Review all necessary information with crew leads to ensure a successful and profitable event. Operate equipment and assist crew as necessary/qualified. Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market. Administrative & Training Assist Venue Operations leaders with completion and analysis of the EPT tool for events as necessary. Process Encore post-event items, including review of timesheets, timely processing of invoices and post-show reporting. Work with Venue Operations leaders to identify training opportunities for onsite and regional workforce. Job Qualifications High School Diploma required 3+ years tech experience in the event technology or Broadcast industry 2+ years of administrative and customer service experience, preferred. Strong written and oral communication skills Strong Technical Background Strong Client relationship skills Operational logistics experience Works well under pressure Ability to multitask MS Office experience Ability to read technical diagrams preferred Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-JM1 #PPM