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Crescent CareersSan Antonio, Texas
Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS : Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance. PERFORMANCE STANDARDS: Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Posted 30+ days ago

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Hampton Inn & Suites SpeedwaySpeedway, Indiana
When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Day Shifts Weekend Availability Flexible schedule Full-Time or Part-Time Our Hotel Housekeepers makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Housekeeper, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: A professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions . Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job

Posted 1 day ago

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Raymond Management CompanyBoise, Idaho

$17 - $18 / hour

Position : Guest Service Representative / Front Desk Starting Salary Range: $17.00-$18.00/hour or more based on experience. Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type : Full-Time Application Deadline: September 30, 2025 Lee abajo para ver en español. Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We’re looking for a Guest Service Representative to join our Front Desk team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: • Paid vacation, sick, bereavement, & jury duty• Holidays paid at time & ½ when worked• Travel with hotel room discounts• Teammate referral bonuses• Paid time off to volunteer in your community• Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: • Affordable health, dental, & vision plans for you and your family• Low-cost accident, critical illness, & hospital coverage• Flexible spending plans options• 401(k) retirement plans with company contribution What You’ll Do: • Serve as the first point of contact for our guests, creating a positive and welcoming experience.• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues. We’re Looking For: • A friendly, positive attitude with strong customer service skills.• Ability to multitask and work well in a fast-paced environment.• Strong communication skills and a professional approach to solving guest concerns.• Basic computer skills and the ability to stand for extended periods.• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and well being. ¿Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción! Lo que ofrecemos: Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento : Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibless para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás: • Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora.• Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.• Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle.• Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas.• Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas. Lo que buscamos: • Una actitud amigable y positiva con sólidas habilidades de servicio al cliente.• Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido.• Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes.• Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados.• Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Posted 30+ days ago

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Holiday Inn Express DurangoDurango, Colorado
Are you passionate about creating an exceptional guest experience? Do you have prior Front Desk experience? Are you a proven leader in your field? If so, than we want to talk to you!! Apply in person at the Holiday Inn Express Durango Downtown Animas River at 1111 Camino Del Rio, Durango, CO or simply click the "Apply Now" button. Job Purpose: Oversees front desk operations. Provides guest service, guidance, and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules, and assists in evaluating staff. Job Responsibilities: Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation. Pitching in, you attend to guest needs at the front desk. You know the property layout by heart to ably guide guests and answer questions. Create an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of motivated desk agents by modeling the way, by training, empowering, and coaching throughout the employment lifecycle. Monitor workflow, room status and group activity and effectively communicate info for well-informed fellow departments, to increase team efficiency and overall productivity. Delegate tasks monitor line level staff and act as a liaison with other departments. Help with security by ensuring cashier reports balance, banks and deposits are verified, and key control is monitored. Provide emergency assistance to residents as needed. Monitor building safety. Participate as part of the support team for residents. Job Skills: Excellent verbal and written English communication skills, with a second language helpful. Use personal judgment and specialized knowledge to give information to people. Customer Focus, anticipates guest needs and responds pleasantly and professionally Experience in cash handling and credit cards Experience in maintaining confidential information, including guest registration and cc information. The ability to access, retrieve and leverage info from the hotel property management system is expected. Ability to work well with others and encourage the same values in team members Composure to work under pressure and to address and resolve guest problems or concerns Approachability to encourage effective communication with guests and fellow team members Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. General office equipment and cash register operation knowledge is expected. Job Qualifications: Education HS Diploma or equivalent. Experience Prior experience in Hotel front desk positions required, supervisory experience preferred. Previous IHG experience is a plus . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

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Courtyard Tampa NorthwestTampa, Florida

$40,000 - $55,000 / year

Assistant General Manager The Assistant General Manager (AGM) supports the General Manager (GM) in overseeing hotel operations, ensuring guest satisfaction, and maintaining profitability. This role requires strong leadership, organizational, and customer service skills. Compensation: $40,000 - $55,000 Key Responsibilities: Assist in managing hotel departments, ensuring compliance with brand standards and policies. Monitor guest satisfaction and implement improvements. Supervise department managers, assist in hiring, training, and performance evaluations. Support financial management, including budgeting, expense control, and financial reporting. Resolve guest complaints, enhance guest relations, and encourage repeat business. Assist in sales and marketing efforts to drive revenue and occupancy. Ensure compliance with health, safety, and security regulations. Act as GM in their absence and perform other assigned duties. Qualifications: 3+ years in hotel management or a related leadership role. Strong leadership, problem-solving, and communication skills. Familiarity with property management systems (PMS) and financial reports. Flexible availability, including weekends and holidays. Core Competencies: Excellent organizational and time-management skills. Strong customer service and attention to detail. Financial acumen and ability to interpret performance data. Team-building and conflict-resolution abilities. Strategic thinking and decision-making skills.

Posted 1 day ago

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DoubleTreeMiami, Florida

$15+ / hour

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced room attendant to join our team. This position is 100% on-site, no remote work; this role pays $15.00 an hour. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and an Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be an hourly position and will report to the Housekeeping Supervisors & Manager. Job Responsibilities: Change bed linen daily. Vacuum carpeting. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers). Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc). Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc. Take responsibility for the pass key and make sure it is turned in daily. Turn in immediately all "lost and found" items to Security. Shut off all lights, TVs, and air conditioners when leaving the room. Assist Housekeeping in any additional cleaning chores they may assign. Qualifications/ Skills: Detail-oriented and thorough. Ability to remain discreet and respect the privacy of guests. Ability to perform consistent work to the highest of standards. Ability to interact with guests in a pleasant, friendly way. Ability to work collaboratively within a team while also being self-motivated. Excellent time management skills. Ability to perform job functions with minimal supervision. Work exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking. The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

Posted today

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Wyndham Garden KatyKaty, Texas

$50,000 - $80,000 / year

Director of Sales The Director of Sales leads the sales department to achieve revenue goals, build strong customer relationships, and drive business growth. This role involves strategic planning, team leadership, and collaboration with executive leadership to implement sales strategies. Compensation: $50,000 - $80,000 Key Responsibilities: Develop and execute strategic sales plans to achieve organizational goals. Analyze sales data to project revenue, set targets, and identify new markets. Manage customer relationships by identifying needs and resolving concerns. Lead and develop the sales team through training and performance evaluations. Collaborate with executives to establish quotas and sales strategies. Represent the company at industry events and trade shows. Prepare and manage the sales budget, ensuring expenses align with goals. Perform other duties as assigned by executive leadership. Qualifications: Minimum of three years of proven sales experience, preferably in a leadership role. Strong communication, negotiation, and customer service skills. Proven leadership abilities and a results-driven approach. Proficiency in Microsoft Office Suite and related software. Additional Requirements: Ability to sit at a desk and work on a computer for extended periods. Occasional travel for meetings, conferences, or client visits.

Posted today

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APS HireBaltimore, Maryland

$19+ / hour

Benefits: Dental insurance Health insurance Paid time off Vision insurance Days Inn Inner Harbor is looking for the right candidate. If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Housemen. This position needs to be passionate about the job and willing to work hard and understand the concept of “all hands-on deck” type of atmosphere. The ideal candidate must be a team player that is willing to go above and beyond. Responsibilities: Conduct beginning of-shift inspections of all public areas Cleaning all public areas, including restrooms, telephones, windows, entranceways, hallways, conference rooms, and outdoor areas, as assigned Using chemicals, cleaners, and cleaning equipment properly Stocking and maintaining housekeeping cart and linen storage room Documenting maintenance issues Additional housekeeping duties as assigned Follow Choice Hotel safe work habits and standards. Qualifications: Previous experience in cleaning, maintenance, or other related fields Strong attention to detail and work ethic Hotel/Hospitality Experience Preferred High School diploma or equivalent preferred Physical Requirement: Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. Must be able to push and pull carts and equipment weighing up to 100 lbs. Benefits Health Insurance and Paid Time Off after an initial waiting period While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule could include holidays, weekends and alternate shifts. Submit your application here or apply directly: 100 Hopkins Place Baltimore Equal Opportunity Employer Compensation: $18.50 per hour If you are interested in being part of building something special, this is the perfect place for you. We are a rapidly growing hospitality/management company. Our ideal candidate must be a team player that is passionate about their work, willing to go above and beyond for our guests and embrace the concept of “all hands-on deck”. While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule could include holidays, weekends and alternate shifts. Equal Opportunity Employer

Posted 30+ days ago

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VP ManagementCharleston, West Virginia
Job Summary: The Housekeeping Charleston Hotel is seeking a motivated and detail-oriented individual to join our team as a full-time Housekeeper. This individual will be responsible for ensuring the hotel's cleanliness and appearance meets our high standards of excellence. The Housekeeper will work closely with the Housekeeping Supervisor and fellow team members to provide exceptional guest experiences and maintain a clean and comfortable environment for all guests. This is an individual contributor role with opportunity for growth within our company. Compensation & Benefits: - Competitive salary - Discounts on hotel stays and dining at our restaurants - Opportunities for career growth and development within our company Responsibilities: - Ensure all guest rooms and public areas are cleaned and maintained to hotel standards - Make beds, change linens, and provide amenities to guest rooms - Vacuum, sweep, and mop floors throughout the hotel - Dust and polish furniture and fixtures - Clean and disinfect bathrooms - Replenish towels, toiletries, and other supplies as needed - Report any maintenance or repair issues to Housekeeping Supervisor - Maintain housekeeping carts and supply closets - Assist with laundry as needed - Follow all safety and sanitation protocols - Provide exceptional customer service to guests and address any concerns or requests in a timely manner Requirements: - High school diploma or equivalent - Prior housekeeping or cleaning experience preferred - Ability to work collaboratively in a team environment - Attention to detail and thoroughness in completing tasks - Excellent time-management and organizational skills - Ability to work a flexible schedule, including evenings, weekends, and holidays - Physical ability to lift up to 25 pounds and stand for long periods of time - Must be authorized to work in the United States EEOC Statement: VP Management is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to providing a workplace free of discrimination and harassment and promoting a diverse and inclusive work environment for all employees.

Posted 30+ days ago

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Crescent CareersBethesda, Maryland

$125,000 - $130,000 / year

The Bethesdan Hotel, Tapestry Collection by Hilton is seeking an accomplished Director of Sales & Marketing. The Bethesdan is a unique hotel that features 270 well-appointed guest rooms and 15,000 square feet of event spaces. Centrally located in Bethesda, MD, the Bethesdan Hotel is part of a vibrant and welcoming community surrounded by charming neighborhoods, business innovators, walkable shops and great places to eat and drink. This is a great opportunity for a proven Sales Leader familiar with the Bethesda/Washington DC market. At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive annual salary of $125,000 - $130,000 with bonus eligible based on achieving set goals An exceptional and comprehensive benefit plan for you and eligible family members to include Health insurance, Dental insurance, Vision insurance, Flexible Spending Accounts, Life insurance, Short-Term & Long-Term Disability, Employee Assistance Program (EAP) Other voluntary benefits include Critical Illness, Accident, Hospital Indemnity, Pet Insurance, Identity Protection and Commuter Benefits Paid Vacation, Sick Days, and Holidays 401(k) with Employer Matching Hotel discounts at Hilton Hotels globally and Crescent managed properties in North America for you & your family members Daily Team Member Meals ESSENTIAL JOB FUNCTIONS: Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs. Meet with and entertain clients some of which will require travel. Communicate both verbally and in writing to provide clear direction to the staff. Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled Sales Department and related meetings. REQUIRED SKILLS/ABILITIES 5+ years of hotel senior sales experience is required. Knowledge of travel industry, local market trends and economic factors are required. Excellent communication both written and verbal and experience with building and delivering presentations to clients and owner groups. Proven prospecting, sales and closing skills. Hilton and Delphi experience are highly preferred.

Posted 4 days ago

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Longfellow HotelPortland, Maine

$16 - $31 / hour

Overview Longfellow Hotel is seeking valet drivers to join our team in Portland. We are a 48 Room luxury hotel offering both valet services and car transport on the peninsula of Portland. Salary Range: $16.00 - $31.00 per hour. This range factors in tips. We are looking for safe Valet drivers with warm smiles who enjoy interacting with people. Work with our knowledgeable and caring team members who want to see you succeed, many of whom also started as valets. What we offer Competitive Salary & Benefits Excellent Training and Development opportunities Discounted hotel stays at all our properties – First stay for free and 50% there out Access to Employee Rate program at New England Inns and Resorts Association (NEIRA) member properties Discounted meals at our food and beverage operations Twinflower Café and Five of Clubs – 50% Discounted services at our spa operations Astraea Enrollment in our Flex Spending Accounts (FSA) and Dependent Care programs Enrollment in Healthiest You, a medical services provider giving you virtual access to doctors and mental health specialists Voluntary enrollment in individual health insurance at a discounted rate Voluntary enrollment in dental and vision insurance at a discounted rate Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% contributions Responsibilities What you’ll do Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients. Inspect every vehicle before safely parking it, noting all findings. Explain valet rates to customers. Observe traffic laws and safe driving practices. Report all accidents, safety hazards, unusual occurrences, and policy violations to management. Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience. Come to work in your clean uniform every scheduled shift, on time, and ready to work. Remain in complete uniform for the entirety of your shift. Assist management with additional duties as assigned. Qualifications What you need A valid state driver’s license, current address, and acceptable driving record. The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus. Availability to work special shifts if needed (2nd, 3rd shift and/or weekends). Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired). The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints. The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos. The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Location US-ME-PORTLAND

Posted 6 days ago

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Hyatt Columbus/PolarisColumbus, Ohio
The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public areas within the hotel. The primary focus is on ensuring a welcoming, clean, and comfortable environment for all guests. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely Maintain cleanliness of hallways and common areas as assigned. Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests. Assist other housekeeping associates in maintaining clean and organized work and public areas. Participate in the hotel’s carpet care program by spotting carpet during room cleaning. Report any maintenance issues or needs to the Supervisor. Stock and maintain housekeeping carts and linen storage rooms. Complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered. Respond promptly to guest complaints or special requests, ensuring guest satisfaction. Follow proper procedures for entering guest rooms, ensuring guest privacy and security. Greet guests with a smile, make eye contact, and offer friendly assistance when interacting. Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items. Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols. Communicate effectively with coworkers and other departments, contributing to a supportive work environment.. Qualifications : Education : High School diploma or equivalent preferred. Experience : No prior experience required; hospitality experience is a plus. Basic communication skills, both verbal and written. Must be able to stand and exert well-paced mobility for up to 8 hours. Must be able to lift up to 30bs on a regular and continuing basis. Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks. Must maintain a neat, clean, and well-groomed appearance according to company standards. Flexibility to work varying schedules, including nights, weekends, and holidays.

Posted 4 days ago

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Towne Park Ltd.Houston, TX

$14 - $18 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14-$18 per hour. Work Schedule: The work schedule for this position is dependent upon hotel business volumes which will be discussed during the interview. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: N/A Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Basic Math Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 1 week ago

Concord Hospitality logo
Concord HospitalityMadison Heights, MI

$16+ / hour

Are you ready to begin your journey with Concord and WoodSpring Suites; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Hourly rate is $16 per hour WoodSpring Suites Madison Heights on Stephenson Hwy is hiring part time Housekeepers who will be responsible for: Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. Maintaining security of your equipment, key and supplies issued to you. Reporting lost and found articles to your supervisor. Respond to guest requests in a friendly and timely manner. Expectations are high just like the hourly wages! Imagine how our guests feel, when they open the door to the hotel room that you just cleaned, and they see it looking spotless and clean. The work you do impacts guest satisfaction and can make the difference of whether or not guests return to our hotel. Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. If you are looking for a job where you will feel valued and can be recognized for your hard work, apply online to Concord Hospitality. ¿Estás listo para comenzar un camino con Concord? ¿Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti! Concord Hospitality está contratando amas de llaves que serán responsables de: Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel. Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado. Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc. Mantener la seguridad de su equipo, llaves y suministros que se le entreguen. Informar artículos perdidos y encontrados a su supervisor. Responda a las solicitudes de los huéspedes de manera amistosa y oportuna. Imagínese cómo se sienten nuestros huéspedes cuando abren la puerta de la habitación del hotel que acaba de ser limpiara y la ven impecable y limpia. El trabajo que realiza tiene un impacto en la satisfacción de los huéspedes y puede marcar la diferencia en el regreso o no de los huéspedes a nuestro hotel. Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios. Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality.

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$19+ / hour

The iconic Hotel del Coronado is looking for a Welcome Liaison to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Seasonal Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $18.50 and is based on applicable and specialized experience and location. What will I be doing? A Welcome Liaison represents the hotel at the main entrance and various lot locations by greeting arriving and departing guests in an enthusiastic and courteous manner. Directs traffic at entrances to ensure a safe and efficient flow of traffic into or out of the hotel grounds. Greet and direct traffic: Determine Check-in vs. Day Visitors, determine Valet vs. Self parkers. Moderate who is entering the lots based on directions from leadership. Sometimes directs Team Members, visitors, and other contractors and vendors to park off property. Identify VIP guest for VIP check in process Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure an enhanced arrival process. Greets guests immediately with a friendly and sincere welcome. Explains parking rate information. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment.

Posted 4 days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$19+ / hour

The iconic Hotel del Coronado is looking for a Sushi Cook to join the Nobu team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Marking the continued expansion of The Del's culinary experiences, Nobu Del Coronado will be the newest addition to the world-renowned Japanese restaurant empire founded by NOBU Matsuhisa and Robert De Niro. Nobu Del Coronado will offer over 3,700 square feet of stunning indoor and al fresco oceanfront dining space, including an outdoor covered patio dining with a pagoda bar and dedicated sushi bar. NOBU del Coronado will spotlight Nobu-signature dishes and their world-renowned sushi, plus locally inspired dishes and cocktails. Classification: Seasonal. Starting November 24, 2025, ending no later than January 4, 2026 Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $18.50/hour plus pooled tips and is based on applicable and specialized experience and location. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest What will I be doing? Sushi & Sashimi Preparation: Prepare and serve high-quality sushi and sashimi, ensuring precise slicing, presentation, and the highest standards of taste and freshness. This includes working with a variety of fish, shellfish, and other ingredients as required by the menu. Cold Dishes Preparation: Prepare cold dishes such as salads, appetizers, and garnishes, ensuring all items are prepared to perfection and presented beautifully. Follow the standard recipes and presentation guidelines provided by the culinary team. Station Setup & Maintenance: Set up and maintain a clean, organized sushi station before and during service, ensuring all necessary tools, ingredients, and equipment are in place. Keep the station well-stocked, clean, and organized throughout the shift. Quality Control & Presentation: Ensure all sushi and sashimi are made with the utmost attention to detail and are presented according to Nobu's standards. Monitor the quality and freshness of all ingredients, ensuring that only the finest fish and produce are used. Plating & Garnishing: Plate sushi, sashimi, and cold dishes to an exceptional standard, ensuring consistency and visual appeal with each dish. Communication & Collaboration: Work closely with the rest of the kitchen team, including sushi chefs, line cooks, and front-of-house staff, to ensure smooth operations and efficient service. Maintain clear communication with team members and provide support as needed. Food Storage & Handling: Properly store and handle all raw ingredients and prepared sushi items in accordance with food safety guidelines. Follow proper storage methods to ensure freshness and prevent contamination. Health & Safety Compliance: Adhere to all food safety, sanitation, and health regulations. Maintain a clean and hygienic work environment at all times, following proper food handling procedures. Guest Experience: Contribute to the overall guest dining experience by providing high-quality, delicious, and beautifully presented sushi and cold dishes. Ensure timely delivery of orders with attention to detail and guest satisfaction. Performance During Service: Maintain focus and composure during busy service hours, delivering consistently high-quality food, meeting customer expectations, and adhering to timing standards. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JS3

Posted 30+ days ago

Encore logo
EncoreMinneapolis, MN
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Understands company processes, follows procedures, and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices. Completes order entries in Navigator, as needed. Job Qualifications High School Diploma required. Associate's degree is preferred. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: https://tinyurl.com/yaznwvk7 External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here: https://jobs.encoreglobal.com/en/career-paths 1 year of customer service or hospitality experience is preferred. 1 year of audio-visual experience or equivalent in an educational environment is preferred. A valid driver's license is required for team members that may operate Company vehicles. Additional DOT requirements may need to be met if applicable. Must be able to lift 50 lbs. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements 0 - 15 lbs:* Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Portsmouth, NH

$13 - $150 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $13 per hour plus tips ($50-$150 per shift). Work Schedule: The work schedule for this position is 7am- 3pm. Sign On Bonus Eligibility • Full time or part time positions. • Candidates who have previously worked for Towne Park or UPP in the last two years are not eligible. Sign on Bonus Program Rules • Bonus payouts will be made in two installments • The first installment of $150 will be paid out in the payroll period following 30 days of active employment • The second and final installment of $150 will be paid out in the payroll period following 90 days of active employment. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. #Appcast-HiPo

Posted 6 days ago

PM Hotel Group logo
PM Hotel GroupJacksonville, FL
What You'll Do: We're looking for the ultimate Jack (or Jill)-of-All-Trades. Our Maintenance Technicians are responsible for maintaining and repairing all hotel equipment from kitchen, laundry and plumbing to HVAC, electrical and guest rooms-all with minimum downtime. When things go south, you're the one to call! As a Maintenance Technician, we hope you can keep a lot of balls in the air because you're going to be juggling a million tasks both inside and outside of the hotel. You'll make sure broken things get fixed, and proactively seek solutions to problems, making sure to pay attention to detail. Think you have what it takes? Here's a snapshot of a typical day: Making repairs to electrical, plumbing, heating, air conditioning and refrigeration equipment as needed, with minimum down time. Installing and replacing light fixtures and bulbs. Conducting scheduled inspections as well as checking and repairing equipment malfunctions. Ensure that chemicals and hazardous materials are used and stored properly, and that all required reporting is done accurately. Securing the building as needed including monitoring, activating and resetting automatic security systems, repairing broken locks and maintaining keys to the building. Where You've Been: We're looking for someone with a High School diploma or equivalent, plus a minimum of one year's trade-related and/or training in mechanical, electrical, HVAC, plumbing, carpentry and building maintenance. Working knowledge of basic hand and power tools doesn't hurt either. As an associate of PM Hotel Group you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Must be able to sit or stand for 8 hours at a time and position oneself to repair things in hard to reach areas and occasionally ascend/descend a ladder to service the lights/roof and make other necessary repairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupWilmington, DE
What You'll Do Deliver food and beverage orders to guest rooms promptly, accurately, and with polished presentation Set up trays or tables in accordance with hotel standards, ensuring attention to detail and guest comfort Greet guests with professionalism and respect, handling special requests with care Retrieve trays and equipment once the guest has finished, maintaining a clean and organized workspace Communicate clearly with kitchen and service teams to ensure accuracy and efficiency Follow all safety, sanitation, and service protocols, including alcohol service guidelines Who You Are Naturally gracious and attentive, with a guest-first mindset Punctual, professional, and discreet-respecting guest privacy at all times Able to work independently and stay composed during late-night and early-morning hours Comfortable navigating hallways, elevators, and service areas with carts and trays Previous hotel or in-room dining experience preferred; weekend and holiday availability required Why You're Here You understand that even a small meal can be a big moment for a guest. You take pride in the details, from the folded napkin to the friendly smile. At HOTEL DU PONT, you're not just delivering food-you're delivering comfort, care, and a sense of luxury that lingers long after the tray is cleared. Serve quietly. Impress consistently. Be part of something extraordinary.

Posted 1 week ago

C logo

Engineer Level II | Full-Time | The St. Anthony, A Luxury Collection Hotel

Crescent CareersSan Antonio, Texas

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Job Description

Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!  

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.  We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.  

We are committed to providing you with: 

  • Highly competitive wages 
  • An exceptional benefit plan for eligible associates & your family members 
  • 401K matching program for eligible associates 
  • Flexible scheduling to allow you to focus on what is important to you 
  • Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

  • Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
  • Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
  • Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
  • Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment.
  • Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
  • Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
  • Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
  • Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
  • Exposure to extreme temperatures.
  • Operation of heavy machinery.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

 REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance.

PERFORMANCE STANDARDS:

Customer Satisfaction: 

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: 

The safety and security of our guests and associates is of utmost importance to Crescent.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

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