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Nashville Hospitality ConceptsNashville, TN
Location: Nashville, TN 37213 We are seeking a dynamic leader to join our organization as a General Manager. Strategically located across the street from Nissan Stadium and Downtown Nashville, our properties are well-positioned for an engaged, hard-working, professional who can make a positive contribution. QUALIFICATIONS: A minimum of 3 years’ previous hotel operations management experience in a mid‐service environment to include successful oversight of a large staff and focus on exceptional guest service. Bachelor’s degree and/or appropriate combination of education and work experience to support on‐the‐job effectiveness. Previous experience in executing against operating budgets with an established history of meeting or exceeding established financial objectives. Strong systems knowledge and technology skills with high proficiency in all Microsoft Office programs. Demonstrated success in collaborating with diverse organizational functions to accomplish common goals. Exceptional service orientation with keen ability to focus and deliver on guest needs Reliable and responsible character with exceptional follow up and attention to detail Proactive approach with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction. Ability to multi‐task and effectively manage numerous priorities within a fast‐paced environment. Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone The ability to work a flexible schedule, including nights, weekends and holidays RESPONSIBILITIES: Schedule flexibility and ability to work extended and/or irregular hours to include nights weekends and holidays Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required Monitor and evaluate each department’s daily activities to ensure the successful operation of hotel facilities services and amenities Establish and review departmental standards guidelines and objectives; Update and revise as necessary Oversee hotel administrative processes such as staffing training and budgeting/finance to ensure proper planning and organization Support the hotel’s sales and business strategies to maximize revenues and profitability. Partner with HR to create a positive work environment; Serve as a support resource for front line staff in all departments. Conduct daily walk‐throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact to include pre‐arrival check‐in/check‐out restaurant/bar transportation housekeeping laundry banquets conference services and maintenance. Job Type: Full-time Pay: $85,000.00 - $120,000.00 per year Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekend availability Work Location: In person Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to lift and carry up to 50 lbs Must be able to talk, listen and speak clearly on telephone Nashville Hospitality Concepts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Nashville Hospitality Concepts is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages. Powered by JazzHR

Posted 30+ days ago

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Texas Hotel ManagementDallas, TX
We are seeking a dedicated and experienced Housekeeping Manager to oversee all housekeeping operations within our hotel. The successful candidate will be responsible for maintaining the highest standards of cleanliness, presentation, and guest satisfaction across guest rooms and public areas. This role involves supervising housekeeping staff, managing schedules and inventory, and coordinating closely with Front Office and Maintenance teams. Key Responsibilities Manage daily hotel housekeeping operations to ensure rooms and public areas meet brand and quality standards Supervise, train, and motivate housekeeping supervisors, room attendants, and public area staff Conduct daily inspections of guest rooms, corridors, and hotel facilities Prepare duty rosters, assign work, and manage staff attendance Coordinate with Front Office regarding room status, priorities, and guest requests Ensure timely cleaning of check-out, stay-over, and VIP rooms Monitor and control housekeeping supplies, linen, and amenities inventory Ensure proper handling of lost and found items Enforce hotel safety, hygiene, and sanitation standards Address and resolve guest complaints related to housekeeping professionally Support budgeting, cost control, and productivity targets Maintain records, reports, and housekeeping documentation Coordinate with Maintenance for repairs and preventive maintenance issues Requirements & Qualifications Proven experience as a Housekeeping Manager or Assistant Housekeeping Manager in a hotel Strong leadership, organizational, and supervisory skills Excellent attention to detail and cleanliness standards Knowledge of hotel housekeeping procedures, chemicals, and equipment Ability to manage large teams and work under pressure Good communication and interpersonal skills Basic computer knowledge (PMS, MS Office, housekeeping systems) Ability to work flexible shifts, including weekends and holidays High school diploma or equivalent (hotel management diploma or degree preferred) Preferred Qualifications Experience in 3-star, 4-star, or 5-star hotel operations Knowledge of hotel PMS systems (Opera or similar) Training in health, safety, and hygiene standards Multilingual skills are an advantage Powered by JazzHR

Posted 1 week ago

Thind Management logo
Thind ManagementSpring, TX
Hotel Meetings Director Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties . With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Meetings Director who is responsible for leading and managing the hotel’s corporate meetings and events. This role requires strong leadership skills, strategic thinking, and a deep understanding of the hospitality industry. The Meetings Director key role is to development and implementation of sales strategies, builds relationships with key clients, and collaborates with other departments to ensure excellent guest experiences and profitability. Core Job Responsibilities & Duties ­­­­­­­ Complete forecasts, plans and productivity reports for management Participate in the preparation of the annual department operating budget and financial plan. Monitor budget and upsell products and services while minimizing waste to increase revenue Negotiate food and beverage prices, function space and hotel services within approved departmental booking guidelines Direct day-to-day conference/convention activities, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance Educate and train team members in compliance with brand standards, service behaviors and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties Promote teamwork and quality service through daily communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Interact with outside contacts: Guests, Vendors and other contacts as needed Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience Conduct banquet and catering facility tours and entertain clients to enhance the guest’s meeting/banquet experience Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc. Arrange all details of meetings and conventions to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, group room blocks and VIP services Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience Analyze and action against client satisfaction surveys to improve services Develop awareness and reputation of the hotel and the brand in the local community Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy, and have a minimal impact on the environment Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Business Administration, Marketing, Hospitality Management is preferred At least 3-years of experience in the hospitality industry At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales Strong knowledge of hotel operations, revenue management, and market dynamics Excellent leadership and team management skills, with the ability to inspire and motivate a sales team Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients Analytical mindset and the ability to interpret data and make strategic decisions Ability to manage and lead a team Present strong understanding of P&L statements and the ability to reach with impactful strategies Strong organizational and time management skills Ability to work independently and as a team in a fast-paced environment Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 30+ days ago

Jay Peak Resort logo
Jay Peak ResortJay, VT

$17+ / hour

PART-TIME & FULL-TIME |SEASONAL & YEAR-ROUND POSTIONS  This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading. The Hotel Maintenance Tech 1 assists with maintaining and repairing resort buildings and grounds. ESSENTIAL DUTIES & RESPONSIBILITIES  (include the following, other duties may be assigned) Perform written, verbal, or electronic PM's as directed. Assists senior level supervisors or technicians in repairs and replacements as needed. Performs repairs and preventative maintenance on all building systems. Treat our customers and guests with courtesy and respect and provide the highest level of customer service possible. Receives written work orders or verbal instructions from supervisor. Cleans internal areas of buildings and mechanical spaces; including buffing, dusting, sweeping and mopping. Paints interior and exterior walls and trim and floors. Assists in maintaining and repairing buildings' plumbing, refrigeration, and kitchen equipment as directed. Assists in maintaining and repairing building exteriors as needed. Assists other departments as needed or directed. Assists in replacing worn or damaged parts such as hoses, wiring, and belts in machines and equipment Assists other departments with moving furniture, unloading and storing supplies. Performs all tasks as directed building maintenance manager. Keeps logs of tasks performed and maintenance calls. Snow removal Trash Removal SPECIAL QUALIFICATIONS/REQUIREMENTS Must have a valid Driver’s License and eligibility for enrollment on the resort’s Motor Vehicle Insurance policy. Must have general knowledge of building maintenance tasks. WHY WORK AT JAY PEAK? We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET Wage: $17.00 per hour Paid Vacation & Sick Time Paid Maternity & Parental Leave Medical, Dental, Vision, Life & Disability Insurances 401k program eligibility with employer match after a year of employment with 1,000 hours of service Remote work and/or flexible schedules (depending on position) FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com. Powered by JazzHR

Posted 30+ days ago

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Crescent CareersSanta Monica, California

$80,000 - $90,000 / year

Job Summary: This on-site position reports directly to the Director of Sales & Marketing (DOSM), with oversight from hotel General Manager and Crescent corporate marketing partners, while also working closely with Sales, Revenue Management, and Operations to ensure that all commercial initiatives are aligned and impactful. We’re seeking a bold, data-savvy marketing leader who can blend hospitality storytelling with analytical precision to grow market share and attract travelers across every segment. RESPONSIBILITIES: Key Responsibilities Digital Marketing & Revenue Generation Work with DOSM to develop and execute a comprehensive marketing strategy – aligning with and managing annual marketing budgets - that supports the hotel’s business goals across all channels and segments. Oversee digital marketing, content creation, paid media, email marketing, and partnership programs to maximize visibility and ROI. Serve as the brand steward—ensuring consistency across all touchpoints, from online presence to on-property guest experience. Create and manage on-property activations and seasonal experiences that drive guest engagement, local traffic, and social media buzz. Cultivate and execute influencer marketing partnerships to showcase the hotel’s unique offerings to targeted audiences and drive social visibility. Work with revenue and operations teams to activate seasonal promotions, holiday packages, and local partnerships to increase demand and engagement throughout the year. Assist with supporting PR initiatives, influencer collaborations, and community engagement to grow awareness in key feeder markets. Digital Strategy & Distribution Manage the hotel’s online presence across hotel websites, CRM, social media, review platforms, and OTAs to ensure visibility and conversion. Collaborate with Crescent Corporate, third-party vendors, and internal teams to drive SEO, paid media, email marketing, and performance marketing. Utilize market and business intelligence tools to evaluate campaign success, identify trends, and adjust strategies accordingly. Collaboration & Communication Serve as the primary marketing liaison to internal stakeholders, ownership and Crescent leadership. Provide strategic updates and performance reporting to ownership and leadership on a regular basis. Work cross-functionally with Sales, Events, and Revenue Management to develop marketing support materials and initiatives that convert group and transient business. QUALIFICATION STANDARDS Three+ years of hospitality marketing experience, preferably within Independent, full-service, or lifestyle brands. Proven success in executing integrated marketing strategies that drive measurable revenue results. Strong understanding of digital marketing, brand storytelling, OTA performance, and revenue-generating campaigns. Ability to inspire and collaborate cross-functionally with corporate and on-property teams. Creative and analytical thinker with strong communication and project management skills We offer excellent Full Time Benefits Packages! Paid Time Off (PTO) & Holiday Pay Medical, Dental, Vision, Life Insurance, and many other ancillary and life wellness benefits. 401(k) Plan with employer match Complimentary Associate Meal per shift Professional development and opportunities to grow within a well-respected company Hotel Room Discounts, Associate Company Paid Parking, and more! Pay: $80k - $90k Pre-employment background check required. We are an equal opportunity employer; all individuals are encouraged to apply.

Posted 3 weeks ago

Full House Resorts logo
Full House ResortsCripple Creek, Colorado
Located in the Rocky Mountains, Chamonix Casino Hotel is where European elegance meets Colorado comfort. At Chamonix, every team member plays a vital role in delivering an exceptional guest experience. Enjoy the excitement of the gaming and hospitality industry while advancing your skills alongside a supportive team. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee daily hotel operations, including Front Desk, Reservations, Transportation, and Bell Services. Lead, develop, and motivate hotel staff. Responsible for hiring, training, scheduling, performance management, and professional development. Ensure all employees deliver consistent, world-class guest service and maintain a polished, professional demeanor at all times. Collaborate closely with Player Services and other departments to coordinate guest needs and ensure a seamless experience across the property. Personally engage with guests to provide assistance, recommendations, and personalized service that reflects the Chamonix standard. Review and approve schedules, timecards, and departmental staffing to maintain optimal coverage. Lead and participate in management meetings to set goals, resolve issues, and communicate expectations clearly. Ensure employees are informed of company and department policies, and reinforce adherence to service and operational standards. Act as a hands-on support leader, stepping in to assist in any department as needed to ensure smooth operations. Maintain compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, and all internal policies and procedures. Promote a clean, organized, and safe work environment throughout hotel operations. Demonstrate consistent and reliable attendance to support team performance and guest satisfaction. Perform additional duties and special projects as assigned. QUALIFICATIONS: Strong customer service and leadership skills with the ability to inspire high-performing teams. Excellent communication, organization, and problem-solving abilities. Proven track record of success in fast-paced hospitality environments. Ability to multitask effectively and remain calm under pressure. Flexibility to work weekends, holidays, and variable shifts, including overnights if required. Professional, guest-focused demeanor with a commitment to excellence. Bachelor’s degree in Hospitality Management or related field preferred; equivalent experience accepted. Three (3)+ years of hotel or front desk management experience required. One (1)+ year of supervisory or leadership experience required. Must hold or be able to obtain a valid State of Colorado Gaming License. PHYSICAL DEMANDS: Essential duties primarily involve standing while completing paperwork or using a computer, and routine kneeling, squatting, bending, and crouching with standard breaks. Essential duties involve frequent brisk walking, climbing stairs, stretching, reaching, lifting, and pushing materials, supplies, and equipment. Essential duties require lifting up to 30 pounds, and working a flexible workweek, including weekends and holidays, with overtime hours occasionally required. COMPENSATION AND BENEFITS: $80,000+ based on experience Full House Resorts provides a robust benefits package for all employees and eligible family members, including: Health & Wellness: Medical (full-time only), HSA, FSA, Dental, and Vision coverage. For the employees, Full House Resorts provides: Financial Security: Life insurance, disability coverage, and supplemental benefits. Retirement Savings: 401(k) plan with company matching after one (1) year of service. Paid Time Off: Generous PTO program. Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park. Wellness Perks: Complimentary local gym membership. Professional Growth: Tuition reimbursement and career development opportunities. Exclusive Discounts: Employee savings on hotel and resort services.

Posted 30+ days ago

VP Management logo
VP ManagementPounding Mill, Virginia

$12 - $13 / hour

VA Hotel is currently seeking a Front Desk Associate for our Pounding Mill hotel. This individual will play a vital role in providing exceptional customer service to our guests and ensuring the smooth operation of the front desk. The ideal candidate for this role will be friendly, organized, and possess strong communication skills. This is an individual contributor role paid biweekly. Compensation & Benefits: - Hourly wage of $12 to $12.5 per hour, paid biweekly - Opportunities for growth and advancement within our company - Comprehensive training program - Generous paid time off and holiday pay Responsibilities: - Greet guests and provide excellent customer service, ensuring guests' needs are met throughout their stay - Handle check-ins and check-outs efficiently and accurately - Process payments and maintain accurate records of transactions - Answer incoming calls and assist guests with inquiries and requests - Respond to guest complaints and find solutions to resolve any issues - Maintain a clean and organized front desk area - Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready for check-in and any maintenance issues are promptly addressed - Keep track of room availability and make reservations for future bookings - Upsell hotel amenities and promote special packages to guests - Follow all safety and security procedures to ensure a safe environment for guests and staff Requirements: - High school diploma or equivalent - Prior experience in a customer service or hospitality role preferred - Excellent communication and interpersonal skills - Proficient in Microsoft Office and experience with hotel booking software a plus - Ability to multitask and work in a fast-paced environment - Availability to work a flexible schedule including evenings and weekends - Must be reliable and punctual - Must maintain a professional and friendly demeanor at all times EEOC Statement: VP Management is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these protected classifications.

Posted 30+ days ago

Property Management logo
Property ManagementTempe, Arizona
The Maintenance Technician (Engineer) position is responsible for providing technical and maintenance services throughout the hotel to keep the hotel’s general equipment and systems in excellent condition. Approach all encounters with guests and team members in a friendly, service-oriented manner. Comply at all times with Peachtree Hospitality Management Standards and regulations to encourage safe and efficient hotel operations. Maintain regular attendance standards, as required by scheduling, which will vary according to the needs of the hotel. Have knowledge and understanding of all department policies and procedures, and communicate and enforce all policies fairly and consistently with staff. Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of the building stays in good condition. Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, trash removal, and gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows, and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Operation of heavy machinery. Repair or replace defective equipment parts using hand tools and power tools, and reassemble equipment. Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, and parts catalogs as necessary. Assemble, install, and/or repair wiring, electrical and electronic components, pipe systems and plumbing, machinery, and equipment. Perform maintenance work orders in a timely manner to maintain guest satisfaction. Communicate with other departments pertaining to guest room conditions. Maintain clean and orderly work areas and storage rooms. Perform other duties as requested by management. Attend or all/training/meetings as required by management. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Posted 30+ days ago

Chateau Saint Denis logo
Chateau Saint DenisNatchitoches, Louisiana
Qualifications/Education/Skills : 2 Years Cleaning experience. Good communication skills. Professional dress and demeanor. Day shift availability. Job Purpose : To clean any assigned area. To supply areas with all items required for guest convenience. Essential Functions : Cleaning guests’ rooms, including but not limited to making beds neatly with fresh sheets and pillows, picking up items from floors, emptying wastebaskets, vacuuming carpet, cleaning mirrors, and dusting. Cleaning guests’ bathrooms, including but not limited to cleaning bathtub, toilet, and marble floors. Replenishing all guests’ supplies as needed, including but not limited to clean towels and bathroom amenities. Maintaining log of rooms cleaned and passing information along to Executive Housekeeper. Performing any other assigned duties as required. Work Environment : Interior setting, air-conditioned and brightly lit. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 6 days ago

Courtyard Marriott logo
Courtyard MarriottChandler, Arizona

$17 - $20 / hour

Hotel Housekeeping Supervisor, Courtyard Chandler Fashion Center Join a 2025 USA Today Top Workplace Winner! Starting at $17.00- $20.00 per hour, based on experience Flexible availability required on Friday, Saturday and Sunday Must have a minimum of 2 years of hotel housekeeping supervisory experience Why You’ll Love Working Here The Hotel Housekeeping Supervisor position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Courtyard Chandler Fashion Center. How You’ll Make An Impact Assists in managing the housekeeping, laundry and public area staff, providing a respectful, friendly and fun work environment Performs daily duties including assigning rooms and projects to team and entering room status’ in the computer system Promptly reports room status and maintenance issues Assists in daily room inspection program Ability to perform all primary housekeeping related tasks including laundry, housekeeping and public areas What Success Looks Likes Two or more years of supervisory experience Past Housekeeping or related work experience Strong oral and interpersonal skills Demonstrate a team player attitude to ensure an efficient property operation Strong attention to detail Basic computer skills What Will You Get At NCG Hospitality? The Courtyard Chandler Fashion Center is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires. Compensation: $17.00 - $20.00 per hour

Posted 3 weeks ago

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Raymond Management CompanySt. Paul, Minnesota

$16 - $17 / hour

Position: Room Attendant Starting Salary Range: $16.00-$17.00/hour or more based on experience. Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Part-Time Application Deadline: November 17, 2025 Lee abajo para ver en español. Do you enjoy creating a clean, welcoming environment for guests? Are you detail-oriented and take pride in providing excellent service? We’re looking for a Housekeeper/Room Attendant to join our team and help ensure a clean and comfortable stay for our guests. We Offer: • Team Culture: We work as a team and take pride in supporting each other every day• Training and Growth: We provide on-the-job training and support career growth within the company• Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury dutyHolidays paid at time & ½ when workedTravel with hotel room discountsTeammate referral bonusesPaid time off to volunteer in your communityEmployee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your familyLow-cost accident, critical illness, & hospital coverageFlexible spending plans options401(k) retirement plans with company contribution What You’ll Do: Clean and maintain guest rooms and public areas to ensure a high standard of cleanliness and comfort.Restock supplies, change linens, vacuum, dust, and sanitize rooms and bathrooms.Communicate with the front desk and maintenance teams to address guest requests and ensure smooth operations.Uphold safety and cleanliness standards to create a healthy environment for both guests and teammates.Be an essential part of a team that works together to meet and exceed guest expectations. We’re Looking For: • A positive attitude and a willingness to learn.• Attention to detail and a passion for maintaining high cleanliness standards.• The ability to work in a fast-paced environment.• Ability to lift 10 lbs., occasionally up to 35 lbs., and be on your feet for extended periods.• Previous housekeeping or cleaning experience is a plus, but we’re happy to train the right person! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing. ¿Te gusta crear un ambiente limpio y acogedor para los huéspedes? ¿Eres detallista y te enorgulleces de brindar un excelente servicio? Estamos buscando una Camarera/Asistente de Habitaciones para unirse a nuestro equipo y ayudar a garantizar una estancia limpia y cómoda para nuestros huéspedes. Lo que ofrecemos: Cultura de equipo : Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento : Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados : Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibles para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás: • Limpiar habitaciones de huéspedes, incluyendo cambiar la ropa de cama, aspirar, quitar el polvo y desinfectar los baños.• Reponer los artículos de las habitaciones, como toallas, jabón y artículos de tocador.• Asegurarte de que cada habitación esté limpia, ordenada y bien preparada para la llegada de los huéspedes.• Informar de cualquier problema de mantenimiento o reparación en las habitaciones a los departamentos correspondientes.• Ayudar a mantener limpias y ordenadas las áreas públicas, como pasillos y salones. Lo que buscamos: • Atención al detalle y compromiso con mantener altos estándares de limpieza.• Capacidad para realizar tareas físicas exigentes como agacharse, levantar y mover objetos.• Una actitud amigable y profesional con enfoque en la satisfacción del huésped.• Capacidad para trabajar de forma independiente y en equipo.• Experiencia previa en limpieza o trabajos similares es preferible, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Posted 4 weeks ago

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Hampton Inn PendletonPendleton, Oregon

$20+ / hour

Job Summary: We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: $20.00 Key Responsibilities: Led and trained front desk staff, and managed shift schedules. Process guest check-ins, confirm reservations, assign rooms, and issue room keys. Handle confidential guest information with integrity. Resolve guest complaints and requests in a friendly, professional manner. Ensure the lobby and common areas are clean and welcoming. Manage cash drawer contents and transactions during shifts. Coordinate with Housekeeping/Maintenance to ensure room readiness. Process payments (cash, debit, credit) and check-outs, resolving any charges. Generate daily reports (arrivals, departures, special requests) and ensure accuracy. Supervise staff performance and complete performance reviews. Assist guests with directions and information about the property and local areas. Perform administrative duties such as filing and updating records. Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently. Complete other duties as assigned. Requirements: Minimum 2 years of hospitality experience. Minimum 2 years of front desk experience. At least 1 year of supervisory experience, preferably in hospitality. Proficiency in Windows OS and company-approved spreadsheets and word processing. Strong verbal and written communication skills. Ability to handle guest complaints and resolve issues promptly. Ability to manage time effectively in high-pressure situations. High school diploma or equivalent. Physical Demands: Regularly required to walk, stand, and use hands to reach. Frequently required to stoop, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds occasionally.

Posted 5 days ago

VP Management logo
VP ManagementPrinceton, West Virginia
Job brief We are looking for a Hotel Human Resource Manager to oversee all staff-related procedures and craft HR strategies in alignment with our business needs. Hotel HR Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation and experience hiring employees for various roles and seniority levels. Ultimately, you will help us run a healthy hotel business where our employees are happy, engaged and productive. Responsibilities Design hiring plans for all hotel departments based on seasonal needs Technologically sound, create worklist and give higher management update about the work. Proactive give us good idea on how we can improve our system. Interview and assess job candidates Manage compensation and benefits plans Onboard new hires Report on employee turnover rates Organize employee records, like contracts, paying special attention to work permits and visas Implement employee retention programs (like end-of-season bonuses) Coordinate accommodation, catering and transport for our staff when necessary Schedule trainings for all hotel employees (for example, customer service skills training) Act as the point of contact when employees have queries or job-related issues Ensure hotel staff complies with relevant health and safety regulations Recruitment and Staffing Onboarding and Orientation Employee Relations Performance mgmt Training and development Compensation and benefits Policy Development and Implementation HR Administration Employee engagement and retention Compliance and Legal Matters Requirements and skills Work experience as an HR Manager, preferably in the hospitality industry Experience in conducting interviews Understanding of labor legislation with an emphasis on part-time and overtime regulations Excellent communication skills and computer skills. BSc in Human Resources, Organizational Psychology or similar field Additional diploma in Hotel Management is a plus Good organization and time management skills

Posted 5 days ago

Hilton Garden Inn logo
Hilton Garden InnScottsdale, Arizona

$20+ / hour

Weekend Morning Hotel Cook, Hilton Garden Inn Scottsdale North/Perimeter Center Join a 2025 USA Today Top Workplace Winner!Starting at $20/hour, experienced candidates may qualify for a higher wageMust be able to work every Saturday and Sunday from 6am-12pm Must have a minimum of 1 year of professional cooking experience in either a restaurant or hotel setting Why You’ll Love Working Here The Weekend Morning Hotel Cook position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hilton Garden Inn Scottsdale North/Perimeter Center . How You’ll Make An Impact Prepares and cooks food, ensuring attractive plate presentation Possess complete knowledge of menu and recipes, including preparation procedures, plating, garnishment, portions size and presentation / special handling instructions Maintains first in / first out inventory controls and dates all incoming products Keeps the lines and storage stocked with all items and utensils needed for service Maintains a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis, as well as the kitchen equipment used daily Maintains all food storage areas, dry and refrigerated, organized and clean What Success Looks Likes One to two years or more of kitchen experience Consistently ensures the highest standards of service in attaining guest satisfaction and profitability Creative, organized, innovative and even tempered personality Strong attention to detail Ability to work in a fast paced environment What Will You Get At NCG Hospitality? The Hilton Garden Inn Scottsdale North/Perimeter Center is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires. Compensation: $20.00 per hour

Posted 2 weeks ago

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TruMcKinney, Texas

$12+ / hour

Description Qualifications High school 1+ year hostess experience in restaurant is required Customer Service experience Stands and walks short distances throughout shift Frequent use of stairs daily Ability to lift and carry approximately 20 lbs Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Responsibilities The breakfast hostess works under the direction of the General Manager Responsibilities include following a daily schedule, performing proper cleaning of the breakfast area, guest service & satisfaction, & individual effectiveness Setting up and maintaining the breakfast bar in an attractive abundant looking, organized, clean and standardized presentation Taking inventory of food, beverages and supplies needed for each day Ordering or purchasing food supplies Preparing foods such as fresh fruit, coffee and juices Setting up serving dishes/trays, utensils, cups and other products Setting out/arranging cold food such as sweet rolls, muffins and cereal Clearing and cleaning tables as they are vacated Wiping up spills Removing trash Restocking self-service food and supplies as needed Washing serving equipment and returning it to storage Returns reusable food supplies to storage Vacuums & sweeps carpets & floors Mops floors Dusts, brushes, polishes, & vacuums furniture Dusts & cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window sills, vents, etc.; using appropriate cleaners designated by immediate supervisor Inspects areas for safety hazards & for the operating conditions of equipment Reports lost & found articles, maintenance problems (common areas) to your immediate supervisor and maintenance Performs any other job related duties assigned by a supervisor Performs special daily tasks assigned by supervisor Other duties as assigned Morning shift Benefits Benefits Pay: From $12.00 per hour Employee discount

Posted 30+ days ago

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Destination KnotAtlanta, Georgia

$45,000 - $65,000 / year

Job Title: Work From Home – Hotel Reservations – Customer Service Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality. Position Overview: Destination Knot is seeking enthusiastic and customer-focused individuals to join our team as Hotel Reservations Customer Service Representatives . In this remote role, you’ll assist clients in exploring hotel options, answering questions, and handling reservations to ensure seamless travel planning. This position is perfect for those who enjoy working with people, love the travel industry, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided. Key Responsibilities: Assist clients in researching and booking hotel accommodations Provide accurate information about hotel options, pricing, and amenities Respond promptly and professionally to client inquiries via phone, email, or online messaging Maintain accurate records of client interactions, preferences, and reservations Collaborate with other team members to ensure excellent service delivery Stay current on travel trends, hotel offerings, and industry updates Participate in virtual team meetings and training sessions Requirements: Excellent communication and customer service skills Friendly, professional demeanor and strong attention to detail Ability to work independently and manage tasks effectively Basic computer skills and reliable internet connection Interest in travel and helping clients plan exceptional hotel stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to booking tools and industry resources Supportive team culture and mentorship Income-earning possibilities based on performance Access to exclusive travel discounts and industry perks Opportunities for personal and professional development Ready to help clients book the perfect stay? Apply today and start your journey with Destination Knot! $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 4 days ago

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Hampton Inn CarefreeCarefree, Arizona
Full or Part Time Hours Available Flexible Schedule Staring at $20/hr or depending on experience Holiday Pay Earn paid vacation hours Employee Travel Discount at other Hilton Hotels after 90 days We offer Accident, Disability, Critical, Life, Dental and Vision Insurance through Allstate after 90 days of employment Referral Program$300 Hiring Bonus paid out after 90 Days of employment Job Purpose: To maintain cleanliness of all spaces within the hotel. Job Responsibilities: Make beds in guest rooms. Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner. Dust furniture and equipment. Polish metalwork, such as fixtures and fittings. Wash walls, ceilings, woodwork, windows, door panels, and sills. Empty wastebaskets, and empties and cleans ashtrays Transport trash and waste to disposal area. Replace light bulbs. Other duties as assigned. Job Skills: Ability to carry out specific oral or written instructions, frequently following a simple routine. Ability to perform repetitive actions consistently. Job Qualifications: Education HS Diploma or equivalent Experience We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

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Destination KnotHouston, Texas

$45,000 - $65,000 / year

Job Title: Work From Home – Online Hotel Reservationist (Entry Level) Company: Destination Knot Employment Type: Remote About Us: Destination Knot is a premier travel company focused on delivering tailored travel planning services, including hotel accommodations, all-inclusive vacations, romantic getaways, and luxury escapes. We are passionate about turning travel dreams into reality and building a team of dedicated professionals who share that same vision. Job Description: We are seeking a dependable, entry-level Online Hotel Reservationist to assist in handling hotel bookings for our travel clients. This work-from-home position is ideal for someone looking to break into the travel industry, enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation requests, supplier platforms, and client preferences. Key Responsibilities: Search and recommend hotel accommodations based on client preferences and travel dates Assist with quoting, reserving, and confirming hotel stays Coordinate with hotel partners to secure the best available options Track reservation details, deadlines, and changes Provide outstanding support and timely follow-up to clients Maintain accurate booking records and client preferences Qualifications: High attention to detail and customer service mindset Comfortable working with email and online booking systems Good communication and organizational skills Ability to work independently and follow provided training No prior travel or hospitality experience required—training included Enthusiasm for travel is a plus What We Offer: 100% remote, flexible work schedule Personalized onboarding and ongoing mentorship Entry-level position with income potential based on project and performance contributions Access to exclusive hotel rates and travel perks after training Opportunities for advancement into planning or client-facing travel roles How to Apply: If you’re ready to start a flexible, rewarding role from home with a supportive travel team, we’d love to meet you. Apply today to join Destination Knot and begin your journey in the travel industry! $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 4 days ago

Chautauqua Institution logo
Chautauqua InstitutionChautauqua, New York

$18 - $20 / hour

Chautauqua Institution owns and operates the Chautauqua Hotel Company , a historic full-service comprehensive hotel that has 150 rooms for guests. The Athenaeum Hotel houses the Heirloom Restaurant, and the Lobby Lounge. The Athenaeum Hotel is open from late April through October for conferences and events. The Hotel is in full operation during the Chautauqua Institution summer season, from late June through late August. About Your Compensation Compensation for this position starts at $18.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $20.00/Hour. About Your Work Day Complete end-of-day processes and post the daily final numbers for the Athenaeum Hotel. Operate computers with accounting software to record, summarize, and analyze financial information. Receive, audit, and record monies, credit/gift card transactions, and cash or POS Sales. Debit, credit, and total accounts in Excel while checking for mathematical accuracy. Reconcile and report discrepancies. Compile statistical, financial, accounting, or auditing reports and tables pertaining to cash receipts, expenditures, accounts payable and receivable, and profits and losses. Follow proper cash and credit card handling procedures. Accurately complete paperwork and cash-out procedures. Demonstrate a thorough understanding of technology solutions used at the front desk. Provide overnight guests with excellent customer service while taking reservations, answering questions, and completing check-in/out procedures in an accurate and timely manner. Address guest requests and concerns immediately and always with a professional attitude. Answer and transfer all incoming telephone calls using proper telephone etiquette. Provide safety and security for the hotel and its guests. Follows the hotel key control procedures at all times. About the Referral Program Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August. About Your Schedule Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position: Schedules are eight-hour shift with a start time 11p.m. for a total of 24-40 hours per week.  The schedule will be dependent on seasonal hours of business, sales volume, and employee status (full-time/seasonal or part-time/seasonal).  Scheduled hours may include evenings, weekends, and holidays based on business needs.  Part-time work is available pre/post the summer season (mid-April to late-October).  About Living on the Grounds No employer-provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance. About Chautauqua Institution Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company , a comprehensive hotel, food & beverage, conferencing, and events organization. Discovering Your Chautauqua Experience There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. Our Commitment to IDEA Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward . One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. Joining Our Talent Community Join our talent community online at CHQ.org/employment . You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org .

Posted 1 week ago

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Hyatt HouseSalt Lake, Utah
Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Assistant General Manager at the Hyatt House Salt Lake City Downtown . Why You’ll Love Working with Us The Hyatt House Salt Lake City Downtownis managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How You’ll Make An Impact Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue. Guest Experience & Team Leadership Provide exceptional guest service while setting high service standards for the Front Desk team to follow Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction Supervise team, including hiring, training, scheduling, and performance management Operational Excellence Cultivate a supportive, inclusive, and engaging work environment where team members can thrive Ensure the safety of guests and team members by upholding all safety procedures and standards Support service quality by addressing guest concerns and initiating prompt, effective solutions Financial & Front Office Administration Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices Assist with accounting functions including billing, reporting, and financial reconciliation Monitor and support procedures related to inventory, key control, and monetary handling What does success look like in this role? Three years of related work experience in hotels At least two years in a hospitality management position Strong organizational skills and attention to detail Ability to handle pressure with poise and finesse Strong leadership and a professional image Strong customer service skills to include problem-solving and complaint resolution Ability to work in a fast-paced setting What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hyatt House Salt Lake City Downtown. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Health Savings Account Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires.

Posted 3 weeks ago

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General Manager - Hotel

Nashville Hospitality ConceptsNashville, TN

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Job Description

Location: Nashville, TN 37213

We are seeking a dynamic leader to join our organization as a General Manager. Strategically located across the street from Nissan Stadium and Downtown Nashville, our properties are well-positioned for an engaged, hard-working, professional who can make a positive contribution.

QUALIFICATIONS:

  • A minimum of 3 years’ previous hotel operations management experience in a mid‐service environment to include successful oversight of a large staff and focus on exceptional guest service.
  • Bachelor’s degree and/or appropriate combination of education and work experience to support on‐the‐job effectiveness.
  • Previous experience in executing against operating budgets with an established history of meeting or exceeding established financial objectives.
  • Strong systems knowledge and technology skills with high proficiency in all Microsoft Office programs.
  • Demonstrated success in collaborating with diverse organizational functions to accomplish common goals.
  • Exceptional service orientation with keen ability to focus and deliver on guest needs
  • Reliable and responsible character with exceptional follow up and attention to detail
  • Proactive approach with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.
  • Ability to multi‐task and effectively manage numerous priorities within a fast‐paced environment.
  • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
  • The ability to work a flexible schedule, including nights, weekends and holidays

RESPONSIBILITIES:

  • Schedule flexibility and ability to work extended and/or irregular hours to include nights weekends and holidays
  • Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required
  • Monitor and evaluate each department’s daily activities to ensure the successful operation of hotel facilities services and amenities
  • Establish and review departmental standards guidelines and objectives; Update and revise as necessary
  • Oversee hotel administrative processes such as staffing training and budgeting/finance to ensure proper planning and organization
  • Support the hotel’s sales and business strategies to maximize revenues and profitability.
  • Partner with HR to create a positive work environment; Serve as a support resource for front line staff in all departments.
  • Conduct daily walk‐throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact to include pre‐arrival check‐in/check‐out restaurant/bar transportation housekeeping laundry banquets conference services and maintenance.

Job Type: Full-time

Pay: $85,000.00 - $120,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 50 lbs
  • Must be able to talk, listen and speak clearly on telephone

Nashville Hospitality Concepts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Nashville Hospitality Concepts is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

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