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Guest Services logo
Guest ServicesNaples, Florida
Compensation Amount: 55,000.00 USD Annual Job Summary: The Hotel Sales & Catering Manager is responsible for driving group, meeting, and event business while building strong relationships with clients and delivering exceptional service from initial inquiry through event execution. This role plays a key part in maximizing hotel revenue while ensuring memorable guest experiences. Job Description: ESSENTIAL FUNCTIONS Respond to inquiries, prepare proposals, and negotiate contracts. Coordinate event details with clients and hotel departments, ensuring seamless execution of events and post-event follow up. Solicits new business from assigned accounts and leads sent through internal referral mechanisms. Manage account service through quality checks and other follow-up. Respond to in a timely manner to client inquiries and feedback. Identify and resolve client concerns. Create contracts, BEOS, agendas, updating and distributing as needed, as well as additional administrative functions. Answer phones and field questions from potential clients. Send appropriate information to them in a timely manner. Coordinate hotel staff to accomplish the work required to prepare for or facilitate function. Maintain complete and up-to-date information in Sales Systems. Understands the overall market (i.e. competitors' strengths and weaknesses, economic trends, supply and demand etc.) in order to sell effectively against the competition. Conducts site inspections for customer accounts when appropriate. Serve as a liaison with organizations, and other national and local business organizations; attending appropriate networking events sponsored by these organizations to prospect for new business. Proficient in understanding all attributes of the guest suites and configurations, meeting room sets and capabilities. ​ SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE High School Diploma or GED required. Bachelor’s or Business Degree preferred. Computer proficiency with the ability to utilize MS Word, Excel, and Outlook. Demonstrated talent for interacting with a wide variety of people. Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve. Strong customer service abilities; actively looks for ways to assist customers and coworkers. Ability to travel and work weekends when required. PHYSICAL AND MENTAL REQUIREMENTS Ability to sit at a desk in front of a computer for the entire work day. Ability to stand and/or walk for an entire work day. Reading and writing work-related documents in English. Constantly communicates and receives verbal communication with other employees. Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom. Occasionally stoop, kneel, or crouch. Use hands and arms to reach for, grasp, and manipulate objects. Frequent local and national travel required. EQUIPMENT USED Typical office equipment (computer, phone system, fax, copiers, scanners, among others). Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Posted 1 week ago

VP Management logo
VP ManagementSalem, Virginia
Job Summary:The Housekeeping position at the Salem VA Hotel, managed by VP Management, is responsible for ensuring the cleanliness and maintenance of all guest rooms and common areas. We currently offer a full-time and part time positions, for an individual contributor role in the hospitality/restaurant industry, located in Salem, Virginia.Compensation & Benefits:This position offers a competitive salary including opportunities for career growth within the VP Management organization.Responsibilities:- Clean and maintain guest rooms and suites, including changing linens, vacuuming, dusting, and disinfecting surfaces- Restock and replenish amenities such as towels, toiletries, and other supplies- Follow established cleaning procedures and room inspection guidelines- Report any maintenance or repair needs to management- Clean and maintain common areas such as lobbies, hallways, and public restrooms- Ensure all equipment and supplies are properly stored and maintained- Maintain a positive and professional attitude when interacting with guests and coworkers- Adhere to all safety guidelines and procedures- Other duties as assigned by managementRequirements:- High school diploma or equivalent- Previous housekeeping experience in a hotel or similar setting preferred- Strong attention to detail and ability to follow cleaning procedures- Knowledge of proper cleaning techniques and use of cleaning products- Ability to work independently and as part of a team- Flexibility to work weekends and holidays as needed- Must be able to lift and carry up to 25 pounds and stand for extended periods of time- Must have reliable transportation to and from workEEOC Statement:VP Management is an equal opportunity employer and is committed to creating an inclusive and diverse workplace for all employees. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected classification.

Posted 30+ days ago

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Fairfield Inn & Suites Austin BudaBuda, Texas

$17 - $24 / hour

Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $17 - $24 Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 1 day ago

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Destination KnotNew York, New York

$20,000 - $70,000 / year

Job Title: Hotel Reservationist Location: Remote Company: Destination Knot Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Hotel Reservationist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perks! What You'll Do: Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. Provide personalized travel recommendations using our trusted supplier network. Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options. Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients. Manage client relationships, ensuring seamless communication and top-notch customer service. Work independently while benefiting from ongoing training, tools, and mentorship Why Join Us? ✔ Flexible schedule—work part-time or full-time from anywhere. ✔ No experience required—comprehensive training and certification provided. ✔ Access to exclusive travel perks like discounted rates, FAM trips, and complimentary stays after supplier certifications. ✔ Opportunity to build your own travel business backed by an established and award-winning agency. Who We're Looking For: Individuals with a strong passion for travel and customer service. Excellent communication and interpersonal skills. Self-motivated individuals who excel at working independently. Comfortable with online booking systems and digital tools (training provided). Eager to learn, grow, and take control of your income potential. $20,000 - $70,000 a year If you're ready to turn your love for travel into a rewarding career, apply now and start your journey with us! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 2 days ago

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Summit Management CorporationMemphis, Tennessee
Room Attendant (Full-Time) – Moxy Hotel Memphis Downtown! ✨🛏🚀 Room Attendant – Moxy Hotel Are you ready to bring your attention to detail and passion for cleanliness to one of the boldest and most exciting hotel brands out there? At Moxy Hotel , we don’t just offer a place to stay—we create unforgettable experiences. As our Room Attendant , you’ll be the reason guests walk into spotless, stylish, and perfectly prepped rooms that match the high-energy vibe of our hotel. Why You’ll Love This Job: ✨ You’ll play a vital role in creating a clean, comfortable, and vibrant atmosphere for our guests. ✨ You’ll work in a fun, dynamic environment where no two days are the same. ✨ You’ll be part of a hardworking, supportive team that knows how to get the job done. ✨ You’ll take pride in knowing your work directly enhances the guest experience. What You’ll Be Doing: 🛏 Making It Fresh: Clean and reset guest rooms to Moxy’s high standards, including making beds, dusting, vacuuming, and sanitizing surfaces. 🛏 Detail-Oriented Touches: Ensure every room is stocked with fresh towels, amenities, and anything else guests might need. 🛏 Keeping It Spotless: Maintain cleanliness in hallways, public areas, and back-of-house spaces. 🛏 Guest-Ready Setup: Report any maintenance issues or missing items so that every room is in top shape. 🛏 Teamwork Makes the Dream Work: Work closely with the housekeeping and front desk teams to provide seamless service. 🛏 Going the Extra Mile: Handle guest requests with a friendly attitude and a commitment to excellent service. What We’re Looking For: ✔ Hardworking & Energetic: You bring a strong work ethic and a positive attitude to every shift. ✔ Detail-Oriented: You notice the little things that make a big difference. ✔ Reliable & Efficient: You can work independently while meeting high cleanliness standards. ✔ Physical Stamina: This role requires lifting (up to 40 lbs), standing, bending, and being on your feet for extended periods. ✔ Flexibility: Weekends, evenings, and holidays are all part of the hospitality industry, and you’re ready to roll. ✔ Team Player Mentality: You thrive in a team environment and are always willing to lend a hand. Ready to Make Moxy Shine? If you love creating a clean and welcoming space, have a passion for hospitality, and want to be part of a high-energy, stylish hotel, we’d love to hear from you! Apply today and help us deliver the bold, fresh, and unforgettable Moxy experience. EEOC Statement: Moxy Memphis Downtown is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corporation fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

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Home2 SuitesFort Collins, Colorado

$48,000 - $55,000 / year

Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Assistant General Manager at the Home2 Suites Fort Collins . Why You’ll Love Working with Us The Home2 Suites Fort Collins is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How You’ll Make An Impact Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue. Guest Experience & Team Leadership Provide exceptional guest service while setting high service standards for the Front Desk team to follow Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction Supervise team, including hiring, training, scheduling, and performance management Operational Excellence Cultivate a supportive, inclusive, and engaging work environment where team members can thrive Ensure the safety of guests and team members by upholding all safety procedures and standards Support service quality by addressing guest concerns and initiating prompt, effective solutions Financial & Front Office Administration Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices Assist with accounting functions including billing, reporting, and financial reconciliation Monitor and support procedures related to inventory, key control, and monetary handling What does success look like in this role? Three years of related work experience in hotels At least two years in a hospitality management position Strong organizational skills and attention to detail Ability to handle pressure with poise and finesse Strong leadership and a professional image Strong customer service skills to include problem-solving and complaint resolution Ability to work in a fast-paced setting What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Home2 Suites Fort Collins . Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Health Savings Account Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is an Equal Opportunity Employer. Compensation: $48,000.00 - $55,000.00 per year

Posted 2 weeks ago

MGM Resorts logo
MGM ResortsDetroit, Michigan

$17+ / hour

Detroit, Michigan The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Hotel Houseperson, you will be responsible for setting the stage for an excellent guest experience by ensuring each assigned room is clean and ready for guest arrival. By understanding the guests’ unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. THE STARTING RATE: $16.96 THE DAY-TO-DAY: Ensure that assigned areas are kept clean and neat Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc.; mop and clean all marble or tile floors in assigned area Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms Empty all trash and linen from the Guest Room Attendants’ carts as needed Maintain inventory levels, deliver supplies to assigned lockers, and stock it Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers THE IDEAL CANDIDATE: Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectively Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail Effective listening abilities with strong judgment skills Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts Maintain a professional, neat and well-groomed appearance adhering to company standards Work varied shifts, to include weekends and holidays THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Health & Income Protection Benefits (For eligible employees) Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts Free meals in our employee dining room Free parking Various programs and networking opportunities to help you get promoted Volunteer opportunities to give back to the community Other various discounts with company partners such as travel, electronics, online shopping, and many more! VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15633 Are you ready to JOIN THE SHOW ? Apply today!

Posted 3 days ago

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Crescent CareersReston, Virginia
Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Overnight Engineer for the JW Marriott Reston Station! Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmark that overlooks Reston Row, a lively urban hub filled with top-notch dining and entertainment options. The hotel features 247 rooms spread across 12 floors, setting a new standard for luxury accommodations in the DMV area. With the largest luxury meeting space in Northern Virginia, totaling 35,000 sq ft, it includes two ballrooms with 20-foot ceilings and plenty of natural light from floor-to-ceiling windows and a large skylight. The JW Residences occupy the remaining 16 floors. This impressive architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond. We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next exceptional team member to join us on our amazing Team. We are committed to providing you with: Generous compensation package An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Discounts with our Crescent managed properties in North America for you & your family members What will you be doing? Assist with preventative maintenance and complete report work orders such as replacing Filters, light bulbs, patching vinyl, etc., to maintain the Residence and keep the product quality standard. Assist in checking electrical systems such as air conditioning controls, lighting systems, and make minor repairs and/or replacement. Assist in checking and making (if needed) repairs and assist with major repairs of all Residence equipment including kitchen equipment, laundry equipment, gym equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets, and sinks. Maintain residence dog park/garden. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within the residence such as tables, chairs, doors, windows, and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all residents’ questions, complaints, and/or requests to ensure strong residents’ satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must be HVAC certified. Must have the ability to communicate in English. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Can communicate well with residents. Must be willing to “pitch-in” and help co- workers with their job duties and be a collaborator. Climbing, reading, standing, walking, and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. Our Differences Are What Make Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Posted 2 weeks ago

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Crescent CareersSan Antonio, Texas
Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members The Kitchen Line Cook is responsible for preparing food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment. What will you be doing? Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per Crescent standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per Crescent standards. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. Perform any other job related duties as assigned. What is required? At least one year of culinary experience is required. Must be able to work flexible shifts that include evening, weekends, and holidays. Food Handlers certification is highly preferred. The ideal candidate will be organized and able to work with a sense of urgency and seeking guest satisfaction. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs.

Posted 3 weeks ago

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Destination KnotDetroit, Michigan

$30,000 - $65,000 / year

Job Title: All-Inclusive Resort Coordinator – Remote About Destination Knot: Destination Knot is a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories. Position Overview: We are seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment. Key Responsibilities: Consult with clients to understand their vacation preferences, travel dates, and budget Recommend all-inclusive resorts that best match client needs and expectations Research resort options, amenities, and promotions using approved booking tools Coordinate and manage reservations, ensuring accuracy and timely communication Assist with special requests, itinerary changes, and follow-up support Maintain accurate client records and manage booking documentation Stay updated on popular resort destinations, seasonal promotions, and hospitality trends Qualifications: Previous experience in hospitality, booking coordination, or customer service is a plus Strong communication and relationship-building skills Detail-oriented with the ability to manage multiple client needs simultaneously Tech-savvy and comfortable using booking platforms and digital tools Self-motivated and dependable with the ability to work independently in a remote setting Must be 18 years or older with access to a computer and stable internet connection Passion for vacation planning and delivering exceptional service What We Offer: Fully remote work flexibility Ongoing training and professional development Access to industry tools, resources, and resort networks Incentive opportunities based on performance Supportive team culture and growth potential Travel perks and destination learning experiences Work Environment: This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care. $30,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 3 weeks ago

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ROI Hospitality DevelopmentKalamazoo, Michigan

$65,000 - $75,000 / year

Hotel Director of Sales Four Points by Sheraton Kalamazoo, MI What's in it for you? Competitive compensation package with bonus plan ($65,000-$75,000 per year) Hotel discount at locations worldwide Paid time off and holiday pay incentives Professional development and growth opportunities 401(k) available for all associates Full benefit options available (medical, dental, and vision insurance) Office location at the Four Points by Sheraton Kalamazoo About this job: We are looking for an energetic, positive, tenacious Director of Sales to plan sales strategies and increase revenue/occupancy levels at our Four Points by Sheraton Kalamazoo (149 rooms & 6,899 Sq. Ft. Meeting Space). Our team members are passionate about their work and like to have fun! In this role, you will perform aggressive and targeted solicitation of new business opportunities through outside, personal, telephone and correspondence calls while maintaining relationships with existing accounts. This position will require occasional travel within the hotel market. If you want to have fun, be valued, and make a difference…apply today! Responsibilities: Solicit, sell, and promote hotel to both group and transient customers. Work closely with the RDOS and GM to maximize revenue and total occupancy. Develop and maintain relationships with clients to produce room sales, F&B sales, and catering/banquet services. Assist in the overall success of hotel operations and revenue management practices. Perform telemarketing calls, outside sales calls, sales blitzes & written correspondence to solicit business. Create effective sales proposals and conduct property site tours for prospective clients. Negotiate and generate contracts to achieve maximum profit potential while satisfying client needs. Maintain an active sales pipeline with a targeted goal of 60+ qualified in-person, telephone, and correspondence sales calls every two weeks; Participate in Regency’s SalesRev Program. Provide leadership, mentorship, and training to the sales team, fostering a culture of high performance. Manage hotel advertising and social media campaigns. Perform administrative duties including updating sales trace system (Delphi), producing sales and activity reports, maintaining account and contact information, entering tentative/confirmed room blocks. Represent the hotels at conventions, tradeshows, and networking events. Maintain awareness of trends in the marketplace, strengths/weaknesses of the competition and product/service knowledge. Be a team player and an active contributor to hotel operations; Assist with special projects as assigned. Qualifications: Candidate must have 3-5 years of hotel sales experience. Highly motivated and target driven with a proven track record in closing sales. Prefer previous experience with hotel sales and PMS systems (STS, Lightspeed). Exceptional relationship management, time management and organizational skills. Positive, team focused and guest service centered attitude. Proven ability to collaborate and build strong relationships to drive partner satisfaction and growth. Skilled in Microsoft suites of products (Word, Excel, Outlook). Professional demeanor and appearance.

Posted 3 weeks ago

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La Quinta Inn/AlexandriaAlexandria, Louisiana

$13+ / hour

Benefits/Perks Competitive wages Thorough training on proper cleaning and disinfecting Career Growth Opportunities Fun and Energetic Environment Ongoing training Job Summary We are looking for a professional Hotel Maintenance Manager to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects. As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. Your primary goal is to ensure our hotel is safe and functional for guests and employees. Responsibilities: Inspect hotel regularly to ensure it meets safety standards Arrange for routine maintenance in hotel rooms and public areas Undertake repair and maintenance projects without disturbing guests Supervise a team of maintenance technicians Update operational procedures and process manuals, as necessary Communicate all problems and resolve them or make recommendations to upper management for resolution Manage relationships with contractors and service providers Maintain budgets, expenses and activity logs Qualifications : Bachelor’s Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience accepted Supervisory maintenance or construction management experience preferred Ability to quickly diagnose the root cause of failures and suggest appropriate solutions In-depth knowledge of health and safety regulations Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents Compensation: $13.00 per hour Welcome to Wyndham Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else across the globe, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them. As a Wyndham team member, you will play an important part in our mission to make travel possible for all, and in return, you can expect a fulfilling career with growth opportunities! Wyndham offers best-in-class training and career development, competitive salary, a culture committed to Diversity, Equity and Inclusion (DEI), and benefits that focus on physical and emotional wellness, financial health, workplace flexibility and social responsibility to nurture the environment and communities where we live and work. Wyndham's Count on Me Culture At Wyndham Hotels & Resorts, a set of values underpins our distinctive culture, drives our growth, nurtures innovation, and inspires the great experiences we create for team members and the people we serve. Wyndham Hotels & Resorts' signature Count on Me service promise defines how team members and franchisees interact with guests, stakeholders, communities, and each other. Through the Count on Me service promise, all aspire to: Be Responsive: We respond to the needs of everyone with care and consideration. Be Respectful: We are courteous and engaged with all people, in every way. Deliver Great Experiences: We are prepared to deliver great experiences, every time. The Count on Me service promise aligns with Wyndham’s Core Values: Integrity, Accountability, Inclusiveness, Caring, and Fun . Count on Me is embedded and celebrated at all levels of the organization and is the culture program that is followed and delivered at all Wyndham branded hotels.

Posted 2 weeks ago

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Crescent CareersSan Antonio, Texas
Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS : Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance. PERFORMANCE STANDARDS: Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Posted 30+ days ago

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Hampton Inn & Suites SpeedwaySpeedway, Indiana
When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Day Shifts Weekend Availability Flexible schedule Full-Time or Part-Time Our Hotel Housekeepers makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Housekeeper, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: A professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions . Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job

Posted 2 days ago

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Home2 Suites BloomingtonBloomington, Indiana
When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Houseperson, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Houseperson makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseperson, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseperson, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

Posted 1 day ago

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Winnavegas Casino ResortSloan, Iowa

$16 - $23 / hour

Replies within 24 hours JOB SUMMARY: Responsible for reconciling hotel paperwork, posting to guest accounts, closing the day, greeting all guests in a pleasant, courteous and enthusiastic manner while registering guest information and settling guest accounts for the Hotel. JOB DUTIES: This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.1. Monitor payroll hours and reports.2. Select train, supervise, schedule, develop, discipline, and counsel employees according to Company policies and procedures.3. Assist the management in the front office operations to achieve guest satisfaction, quality service, and compliance with company policies and procedures.4. Attend meetings as well as schedules and conduct departmental meetings.5. Coordinate with sales and/or marketing the arrival and departure of all tour and organized groups.6. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.7. Monitor and maintain the front office systems and equipment.8. Communicate both verbally and in writing to provide clear direction to staff.9. Interact positively with guests and take action to resolve problems to maintain a high level of guest satisfaction and quality.10. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.11. Assist in the daily maintenance of room inventory status.12. Maintain all front desk related equipment and supplies are stocked.13. Perform other duties as assigned. AUTHORITY AND SUPERVISORY CAPACITY Possesses authority needed to accomplish 1-13 above. EDUCATION/EXPERIENCE REQUIREMENTS 1. High school diploma or GED required. 2. Associate’s or Bachelor’s in Business or related field preferred and/or 2 years prior supervisory experience within a hotel front office/hospitality setting. 3. Prior cash handling experience preferred. 4. Effective communication skills required. 5. Computer experience preferred. CONDITION OF EMPLOYMENT 1. Must have a telephone. 2. Must be able to obtain and maintain a gaming license. 3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke. Compensation: $16.36 - $22.99 per hour WinnaVegas is owned and operated by the Winnebago Tribe of Nebraska, a federally recognized tribe in northeastern Nebraska. The Winnebago Tribe first arrived in northwest Kentucky around 500 BC. Our ancestors settled in Nebraska in the 19th century following a number of migrationsand treaties with the United States. Today, we seek to preserve the Winnebago heritage, history, language and culture through our community. By working together, we believe that nothing can prevent us from achieving our dream to be self-sufficient and economically self-reliant once again. WinnaVegas Casino Resort is one way of supporting this dream. Opening in April 1992, WinnaVegas has grown over the years to become the largest gaming floor in the area. Our total gaming space is 54,353 square feet. The casino has over 725 slot machines – the most in Siouxland, 8 casino table games and bingo hall. We also feature a beautiful hotel, delicious dining options, a spacious event center and multiple meeting rooms. We focus on taking good care of our customers and are proud of our reputation for being so friendly – and the most fun! We always want our guests to enjoy themselves and have a better chance at winning.

Posted 6 days ago

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HiltonMadison, Wisconsin
Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Director of Sales at the Madison East DoubleTree. Join a dynamic sales team, we’re looking for a results-driven professional with a passion for guest relationships, revenue growth, and creating memorable experiences. **Bonus earning potential of 30% and opportunity for five payouts a year!!** Why You’ll Love Working with Us The Madison East Double Tree is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. Achievements for NCG Hospitality and our portfolio of properties include: USA Today Top Workplace Winner 2025 WI State Journal Top Workplace 2025 Madison Magazine Best Places to Work 2025 AZ Central Top Workplace 2024 Cultural Excellence Award 2024 Additional monetary rewards and recognition Everyone Refers ~ An Internal referral program where sales professionals may earn up to 5% for qualified leads Sales Premier Club ~ A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights! Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives, and more. Professional Development: - Dedicated training and development with opportunities for growth - Educational and professional certification assistance Team Member Travel Perks: - Worldwide hotel stays starting at forty-nine dollars per night - Rate based on availability and property brand - Free night stays at NCG Hospitality hotels Core Benefits: - Paid Sick Time - Paid time off and Personal Days - Paid volunteer hours → Earn money for community service! - Flexible schedules Health and Wellness: - Health, Dental and Vision plans - Virtual telehealth services - Team Member Assistance Program with mental health resources - TeleDoc confidential counseling - Health and fitness monthly reimbursement program Financial: - 401(k) retirement plan - 100% match on the first 3% and 50% match on the next 2% of team member contributions - Same day pay option - Health Savings Account - Sales bonuses How do I make a difference on my team? Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches and networking events and oversees all Level 1 client partners Manages sales staff to include: hiring, training, coaching and development of managed personnel based on performance and accountability Understands and continuously evaluates market conditions, competitive set and market pricing to position properties to be rate leaders in local market Achieve/exceed budgeted revenue goals and market share goals Constantly monitor optimal business mix and continually identify and develop new markets and products to proactively react to changing market conditions. Properly manage time between managing direct sales and marketing efforts with primary focus on developing corporate accounts, group sales and meeting and event sales based on determined market mix Work with property and revenue management team to ensure proper revenue management functions, rate and inventory management and forecasting are being fully evaluated to optimize revenues based on demand. This includes space utilization of banquet/meeting space and sales department expenses What does success look like in this role? Prior supervisory experience required Bachelor’s Degree in Business, Marketing or Hospitality preferred 5+ years’ in progressive property sales with leadership responsibilities Effective talent management and staff development experience Must be financially adept and accountable in managing to budget Must have experience in the development and execution of sales and marketing plans Ability to communicate effectively verbally and in writing Strong interpersonal skills Strong understanding of revenue management principles to maximize revenue Effective planning, organization and time management skills Experience with computer applications including but not limited to: Microsoft Office products and property management systems. Experience with sales-based CRM applications (Delphi etc.) Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility. As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncghospitality.com and join our growing team! NCG Hospitality is an Equal Opportunity Employer.

Posted 30+ days ago

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Raymond Management CompanyFort Worth, Texas

$15 - $16 / hour

Position: Breakfast Attendant Starting Salary Range : $15.00-$16.00/hour or more based on experience. Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Part-Time Application Deadline : January 5, 2026 Lee abajo para ver en español. Do you have a passion for customer service and enjoy working in a dynamic environment? We are looking for a Breakfast Attendant to help ensure that our guests start their day with an exceptional breakfast experience. We Offer: Team Culture: We work as a team and take pride in supporting each other every dayT raining and Growth : We provide on-the-job training and support career growth within the company Employee Recognition : We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury dutyHolidays paid at time & ½ when workedTravel with hotel room discountsTeammate referral bonusesPaid time off to volunteer in your communityEmployee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your familyLow-cost accident, critical illness, & hospital coverageFlexible spending plans options401(k) retirement plans with company contribution What You’ll Do: Prepare and serve breakfast for guests, ensuring an appealing presentation and pleasant experience.Maintain cleanliness and order in the breakfast area, ensuring everything is well-stocked and presentable.Provide exceptional customer service, interacting kindly with guests and addressing their needs.Help manage inventory of food and beverages, reporting any restocking needs.Collaborate with kitchen and cleaning staff to ensure smooth operations and a positive environment.Comply with all health and safety regulations, as well as company policies and procedures. We’re Looking For: • Previous experience in food service or hospitality is preferred.• Excellent communication and customer service skills.• Ability to work in a fast-paced environment and handle multiple tasks.• Flexibility to work varied hours, including weekends and holidays.• A positive attitude and a desire to provide exceptional service to our guests. Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing. ¿Tienes una pasión por el servicio al cliente y disfrutas trabajando en un ambiente dinámico? Estamos buscando un Asistente de Desayuno para ayudar a garantizar que nuestros huéspedes comiencen su día con una experiencia de desayuno excepcional. Lo que ofrecemos: Cultura de equipo : Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento : Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados : Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibles para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás :• Preparar y servir el desayuno para los huéspedes, asegurando una presentación atractiva y una experiencia agradable.• Mantener la limpieza y el orden en el área de desayuno, asegurando que todo esté bien abastecido y presentable.• Proporcionar un servicio al cliente excepcional, interactuando amablemente con los huéspedes y atendiendo sus necesidades.• Ayudar a gestionar el inventario de alimentos y bebidas, informando sobre cualquier necesidad de reabastecimiento.• Colaborar con el personal de cocina y limpieza para asegurar operaciones fluidas y un ambiente positivo.• Cumplir con todas las normativas de salud y seguridad, así como con las políticas y procedimientos de la empresa. Lo que buscamos: • Experiencia previa en servicio de alimentos o hospitalidad es preferida.• Excelentes habilidades de comunicación y atención al cliente.• Capacidad para trabajar en un entorno de ritmo rápido y manejar múltiples tareas.• Flexibilidad para trabajar en horarios variados, incluyendo fines de semana y días festivos.• Una actitud positiva y un deseo de ofrecer un servicio excepcional a nuestros huéspedes. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Posted 1 week ago

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Residence Inn MarriottProvo, Utah

$16+ / hour

Hotel Night Auditor Part Time, Residence Inn Provo Join a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends, and Holidays Open to Overnight shifts from 11 pm to 7 am All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor Part Time is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.How do I make an impact on my team? Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures Why You’ll Love Working Here The Hotel Night Auditor Part Time position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Residence Inn Provo. What does success look like in this role? Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve What Will You Get At NCG Hospitality? The Residence Inn Provo is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires. Compensation: $16.00 per hour

Posted 3 weeks ago

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TruMcKinney, Texas
Description We are now accepting motivated individuals to join our Front Desk team here at the Tru by Hilton in McKinney,TX!! Full Job Description SUMMARY: Responsible for greeting guests, taking reservations, providing guest service and settling guest accounts upon completion of their stay. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets, checks in, and assigns rooms to guests Promptly and effectively deals with guest requests and complaints Answers phone calls and routes appropriately, takes accurate messages, makes reservations and uses upselling techniques as directed by General Manager or sales team Assists sales and marketing efforts as directed by General Manager Handles confidential information with high integrity Maintains accurate cash, accounting, and reservation records Responsible for all cash and credit card transactions so that drawers balance at the end of each shift Answers guest inquiries about area attractions, hotel services, directions or reservations Conducts wake up calls as requested Records pertinent guest information and issues in log book for opening managers review Keeps communal areas and lobby clean Assists breakfast hosts in replenishing food or supplies and cleaning as directed Assists with laundry as directed Follows company policies and procedures Other duties as assigned by supervisor or management QUALIFICATIONS : Education/Experience: High School Diploma or GED equivalent. Minimum of three months hotel guest service experience or equivalent training and experience. Hilton PEP experience preferred. Working Conditions: May be required to work nights, weekends, and holidays. Will be required to work in a fast-paced environment. Job Types: Full-time, Part-time Pay: Based on experience Expected hours: 40 per week Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift Weekends as needed Experience: Hotel Experience: 1 year (Required) Customer Service: 1 year (Required) Requirements Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like PEP Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Benefits Hilton Employee Discount after 60 days

Posted 30+ days ago

Guest Services logo

Hotel Sales & Catering Manager - Doubletree Naples

Guest ServicesNaples, Florida

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Job Description

Compensation Amount:

55,000.00 USD Annual

Job Summary:

The Hotel Sales & Catering Manager is responsible for driving group, meeting, and event business while building strong relationships with clients and delivering exceptional service from initial inquiry through event execution. This role plays a key part in maximizing hotel revenue while ensuring memorable guest experiences.

Job Description:

ESSENTIAL FUNCTIONS

  • Respond to inquiries, prepare proposals, and negotiate contracts.
  • Coordinate event details with clients and hotel departments, ensuring seamless execution of events and post-event follow up.
  • Solicits new business from assigned accounts and leads sent through internal referral mechanisms.
  • Manage account service through quality checks and other follow-up.
  • Respond to in a timely manner to client inquiries and feedback. Identify and resolve client concerns.
  • Create contracts, BEOS, agendas, updating and distributing as needed, as well as additional administrative functions.
  • Answer phones and field questions from potential clients. Send appropriate information to them in a timely manner.
  • Coordinate hotel staff to accomplish the work required to prepare for or facilitate function.
  • Maintain complete and up-to-date information in Sales Systems.
  • Understands the overall market (i.e. competitors' strengths and weaknesses, economic trends, supply and demand etc.) in order to sell effectively against the competition.
  • Conducts site inspections for customer accounts when appropriate.
  • Serve as a liaison with organizations, and other national and local business organizations; attending appropriate networking events sponsored by these organizations to prospect for new business.
  • Proficient in understanding all attributes of the guest suites and configurations, meeting room sets and capabilities.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

  • High School Diploma or GED required. Bachelor’s or Business Degree preferred.
  • Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.
  • Demonstrated talent for interacting with a wide variety of people.
  • Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
  • Strong customer service abilities; actively looks for ways to assist customers and coworkers.
  • Ability to travel and work weekends when required.

PHYSICAL AND MENTAL REQUIREMENTS

  • Ability to sit at a desk in front of a computer for the entire work day. 
  • Ability to stand and/or walk for an entire work day.
  • Reading and writing work-related documents in English.
  • Constantly communicates and receives verbal communication with other employees.
  • Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom.
  • Occasionally stoop, kneel, or crouch. 
  • Use hands and arms to reach for, grasp, and manipulate objects. 
  • Frequent local and national travel required.  

EQUIPMENT USED

  • Typical office equipment (computer, phone system, fax, copiers, scanners, among others).

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

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