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Ace Parking Management, Inc. logo
Ace Parking Management, Inc.Seattle, WA

$33 - $36 / hour

Compensation Range: $33.00 - $36.00 per hour + Bonus About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Ace. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: Ensuring that parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure. Participating in the hiring, training, coaching and counseling processes of team members, to ensure performance standards are met in multiple locations. Planning and directing special event activities, as well as coordinating with other Supervisors and Directors as required. Responding to and resolving any guest or visitor complaints, vehicle claims and service discrepancies. Maintaining continual communication with property management, customers, and guests. Monitoring production levels and performance to implement cost reduction initiatives, while supporting a spirit of cooperation among locations and departments. Maintain a safe and clean work environment by educating and directing team members on the use of equipment and resources. Handling call offs and assisting with scheduling when necessary. Diagnosis and preventative care maintenance. Accountability The Parking Manager is responsible for ensuring the parking policies and procedures meet expectations and the management of team members including, being an integral part of the hiring, training, coaching and counseling processes, to ensure that performance standards are met. Communication Effective communication is vital for the Shift Manager role. They must maintain constant communication property management, site manager, customers, and guests. Family We consider our team and guests as part of our extended family. The Parking Manager should embody this core value by treating all individuals with respect, empathy, and courtesy, creating a warm and welcoming atmosphere. Exceptional Service Our commitment to exceptional service is non-negotiable. The Parking Manager must go above and beyond to exceed guest expectations, assisting with luggage, providing directions, and offering assistance whenever needed. Profitability While the Parking Manager's primary role is management, they should also be mindful of operational efficiency. The Parking Manager is responsible for overseeing many parts of a location's operation. About YOU: To work at our company, you should possess the following experience and attributes: Bachelor's degree preferred, but not required. One-year supervisory experience required. Prior parking experience is a plus, but not required. Must be willing to work a flexible schedule, and must be available to work weekends Must have and maintain a valid driver's license. Must be able to drive a manual transmission vehicle. Possess excellent customer service skill. Demonstrate exceptional oral and written communication skills. Knowledge of and working skills in Microsoft Office Suite. Ability to multi-task in a fast-paced working environment Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints. What We Can Offer You for All Your Hard Work: Compensation Range: $33.00 -$36.00 per hour + Bonus Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.

Posted 4 weeks ago

Encore logo
EncorePhiladelphia, PA
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. Ensure all known opportunities are in CRM and completely accurate and updated at all times. See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications BS/BA or 1+ years of Encore or equivalent experience required 1 year technology sales or hospitality experience preferred Prior sales experience in audiovisual is a plus Knowledge of hospitality industry and sales processes preferred Technical aptitude and computer proficiency required Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self-Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 4-5 hours per day Standing: 2-3 hours per day Walking: 2-3 hours per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 0-1 hour per day Climbing: 0-1 hour per day Grasping: 0-1 hour per day Lifting Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Carrying Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Continuously Peripheral Vision: Continuously Depth Perception: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs*: Occasionally Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.#LI-DB1

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideAddison, TX
This role is based at one of our corporate offices in McLean, VA or Dallas, TX* This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Manager, Hotel Level Marketing Product Development you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Hotel Level Marketing team reporting to the Director, Hotel Level Marketing Services, you will work on projects including supporting or leading initiatives to redesign and optimize the current Hotel Level Marketing program, translating business needs and user feedback into actionable product features, managing the product backlog, and delivering iterative improvements that align with Hilton's strategic goals. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: Help execute the technology product roadmap, ensuring alignment with Americas Marketing objectives. Write and manage user stories, features, and user acceptance criteria/ QA that reflect hotel needs and business goals. Participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives to lead iterative delivery. Use data and user feedback to inform backlog prioritization and identify opportunities for testing and optimization. Communicate with hotel teams to resolve needs or escalations. Collaborate with cross-functional teams to ensure new features are integrated smoothly and deliver measurable impact. Support Global initiatives How you will collaborate with others: Partner daily with agency partners and with the internal Programmatic Media Team Manage stakeholders in Americas Marketing and Marketing and Loyalty What projects you will take ownership of: Support development of a comprehensive technology product roadmap leveraging data and insights to inform milestones, testing opportunities and strategic initiatives. Translate hotel and internal stakeholder feedback into user stories, conduct sprint reviews and gather feedback for iterative improvements. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: Five (5) years of professional experience. Three (3) years of work experience in product management, marketing technology, or related fields. Experience supporting product development in an Agile environment, including writing user stories and managing backlogs. Experience leveraging data and insights to inform storytelling. Experience communicating product updates, milestones and progress with multiple stakeholder groups and building relationships. Travel 20% Hybrid work schedule in Dallas, TX or McLean, VA. It would be useful if you have: Familiarity with performance marketing and paid media strategy, including campaign reporting and optimization. Exposure to budget tracking and resource planning. Experience supporting change management and adoption efforts. WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Posted 1 week ago

Hilton Worldwide logo
Hilton WorldwideSeatac, WA

$21 - $23 / hour

The DoubleTree by Hilton Hotel Seattle Airport is looking for Shuttle Driver/Bellperson to join the Guest Services team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Be part of a team that promotes friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers free meal while on shift, free parking, and uniforms. The ideal candidate will have a minimum one-year customer service experience, schedule flexibility including overnight shifts. Candidate is required to possess CDL, license class B with passenger endorsement within the first 2 months of hire. Partial cost will be reimbursed by hotel. Shift pattern: Full availability including overnights, weekends and holidays Hourly Pay: Starting probationary rate will be $20.89 and after 90 days, rate will be $23.21 The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay- 1 hour earned for every 40 hours worked Vacation- 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan- Hilton contributes $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs What will I be doing? A Shuttle Driver / Bell person is responsible for transporting customers to/from the DoubleTree Seattle Airport utilizing company provided vehicles as well as assisting customers with the transferring and storing of luggage and responding to the guests' requests in the hotel's continuing effort to deliver outstanding guest services and financial profitability. Drive property-designated vehicles to transport guests to and from local airport Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and features Respond to guest inquires and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 3 weeks ago

The High Companies logo
The High CompaniesEwing, NJ
At High Hotels, hospitality isn't just what we do, it's who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey. It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences-for employees and guests alike-aren't just expected, they're the standard. Are you ready To Spread Joy Through Hospitality? The Courtyard by Marriott and SpringHill Suites in Ewing, NJ is looking for a Dual Housekeeping Manager. Dual Housekeeping Managers for High Hotels, LLC are responsible for the efficient operations of all phases of the housekeeping, laundry and public space areas of the hotel. Successful candidates will have three years of experience maintaining and ensuring the highest level of safety, cleanliness, guest satisfaction, and leadership while overseeing budgetary responsibilities for the housekeeping functional areas. This Full-Time opportunity will be based out of the Courtyard by Marriott and the SpringHill Suites in Ewing, NJ. Flexibility to work weekends and holidays is required. Areas of Responsibility for our Dual Housekeeping Managers Include: Establishes and enforces procedures for the personal safety of guests and co-workers and for the security of their property and the hotel's property. Assures standard of cleanliness in rooms and lobby areas are maintained to pass QA inspections. Assure Marriott Reward/Hilton Honors rooms are set-up to established standards. Selects and hires room attendants, inspector, houseperson, and laundry persons. Assigns rooms to be cleaned and schedules co-workers in all areas of the housekeeping department according to standards and forecasted occupancy. Prepares and assigns cleaning projects monthly. Reports maintenance deficiencies throughout the property as discovered. Conducts regular trainings & orientations. Conducts co-worker performance appraisals. Conducts a monthly inventory for linens and supplies. Functions as Manager-On-Duty (MOD) as part of the management team & participates in all management programs. Our next Dual Housekeeping Manager will ideally possess the following educational and work qualifications: A high school diploma or GED required. A college degree in hotel/restaurant management preferred. Minimum of 3 years of hotel operations experience required. Valid Driver's License required. Ability to operate computer systems such as Microsoft Office, Front Office PMS, ServicePro, and others. Working for The High Companies: At High Hotels co-workers are a high priority! The belief is as strong today as it was when the High Companies were founded over 90 years ago. Excellent benefits including medical, dental and vision available for full-time coworkers. Access to Healthy rewards program Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year. 401(k) Retirement Plan with a company match. Worldwide travel discounts. Fun working environment! We feel that work should be fun, and the management teams do all they can to promote a fun working environment.

Posted 2 weeks ago

PM Hotel Group logo
PM Hotel GroupWilmington, DE
The Role We are seeking professional and guest-focused Servers to join our front-of-house team. As a Server, you will provide polished service, guide guests through the menu, and ensure every dining experience reflects the standards of both Le Cavalier and HOTEL DU PONT. This role is ideal for those passionate about food, wine, and creating memorable moments. What You'll Do Welcome and engage guests with a warm, professional demeanor Guide guests through food and beverage selections with knowledge and confidence Ensure accurate and timely delivery of orders in coordination with the culinary and service teams Maintain a clean, organized, and polished dining environment Anticipate guest needs, resolve concerns promptly, and create a seamless dining experience Support teammates during service to ensure efficiency and consistency Who You Are Experienced in fine dining or upscale restaurant service (preferred) Polished, professional, and confident in guest-facing roles Knowledgeable about food, wine, and beverage service, or eager to learn Dependable, organized, and able to thrive in a fast-paced environment A true hospitality professional who finds satisfaction in exceeding guest expectations Why You're Here You are passionate about service and thrive in a setting where every detail matters. You enjoy being part of a team that works together to create memorable guest experiences. At Le Cavalier, you'll not only serve food-you'll be part of delivering hospitality that lingers long after the last course. Serve with pride. Deliver with care. Be part of Le Cavalier. Would you like me to also create a shortened, job-board style version (like 4-5 quick lines) for use on Indeed or Culinary Agents? That way you'll have both the polished, full description and a concise version for fast postings.

Posted 1 week ago

Concord Hospitality logo
Concord HospitalityWest Palm Beach, FL
Job Title: Guest Relations Manager- The Ben, West Palm Beach Location: The Ben, West Palm Beach- Autograph Collection Reports to: Front Office Manager At The Ben, West Palm Beach, every corner tells a story. Inspired by the legendary Byrd "Birdie" Dewey and her famed Ben Trovato Estate-a haven where creativity, elegance, and individuality flourished-our hotel carries that spirit forward as part of Marriott's Autograph Collection. Overlooking the shimmering Intracoastal Waterway, The Ben offers guests an experience that is Exactly Like Nothing Else. From the bold flavors of Proper Grit, our signature whisky and supper club-inspired restaurant, to the panoramic sunsets at Spruzzo, the city's only water-facing rooftop lounge, every moment here reflects a blend of sophistication and warmth. By day, our rooftop saltwater pool invites guests to unwind; by night, the hotel transforms into a sanctuary of story-rich charm and impeccable service. Now, we invite you to be part of this story as our Guest Relations Manager. About the Role As Guest Relations Manager, you will be the heart and voice of The Ben's guest experience. You'll lead our Front Office team with passion, poise, and precision-ensuring every arrival feels like a warm welcome home and every departure leaves a lasting impression. This is not just a leadership role; it's an opportunity to craft moments that guests will remember long after they've checked out. Your intuition, grace, and commitment to service will set the tone for every interaction, inspiring your team to deliver hospitality that feels both genuine and extraordinary. Key Responsibilities Guest Experience Maintain guest service as the driving philosophy of the hotel-every guest, every time. Lead by example in responding promptly and graciously to guest needs and concerns. Develop and implement service programs that create memorable, value-added guest experiences. Empower your team to take ownership of guest satisfaction through proactive engagement and recognition. Front Office Leadership Oversee front desk operations, ensuring seamless check-in/check-out and a polished guest experience. Train, coach, and mentor associates in service standards, systems, and brand values. Collaborate with Revenue, Sales, and Housekeeping to ensure flawless communication and operational flow. Participate in revenue meetings and contribute insights to drive occupancy and ADR goals. Uphold financial control procedures and produce accurate, timely reports. Team Development Foster a culture of respect, accountability, and growth. Lead recruitment, training, and performance evaluations to build a motivated front office team. Mentor associates for career progression-many of our leaders advance to Assistant General Manager roles. Operations & Safety Maintain brand and property standards through preventive maintenance and regular inspections. Ensure compliance with all health, safety, and security regulations. Serve as Manager on Duty, representing leadership presence and operational oversight. About You A natural storyteller and service leader with a passion for creating exceptional guest moments. Experience in front office or guest relations leadership within a luxury or lifestyle hotel setting. Strong organizational, communication, and problem-solving skills. Confident in balancing guest experience, operational excellence, and team motivation. A collaborative spirit with a proactive mindset and refined attention to detail.

Posted 2 weeks ago

Transwestern logo
TranswesternHouston, TX
Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that spans institutional and opportunistic investment, development, hospitality, and brokerage and asset services. Our award-winning, collaborative culture empowers team members with resources and independence to work across boundaries in pursuit of innovative solutions, reinforcing a reputation for service excellence that translates to measurable results. Through offices nationwide and alliance partners around the globe, we positively impact the built environment and our communities while fostering a work climate that champions career vitality for all. Learn more at transwestern.com and @Transwestern. Part of the Transwestern companies, Transwestern Real Estate Services (TRS) strives to add value for investors, owners, and occupiers across all commercial property types. Fueled by a holistic perspective of the real estate life cycle, agility and creativity are hallmarks of our approach, while vast national resources and sound market intelligence underpin customized recommendations and property solutions. Transwestern is built on a common purpose - Empowering Good People to do Extraordinary Things Together. We are committed to the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence. POSITION SUMMARY: As a Hotel Attendant, you are a key contributor to the guest experience. This position supports the daily operations of the Housekeeping Department by maintaining the cleanliness and presentation of all public areas, delivering supplies, and promptly fulfilling guest requests. Attention to detail, professionalism, and a commitment to excellence are crucial in this role to maintain our high service standards. POSITION ESSENTIAL FUNCTIONS Maintain cleanliness and orderliness in all guest-facing spaces, including lobbies, corridors, elevators, public restrooms, and pool areas. Maintain cleanliness and organization of service corridors, pantries, and storage areas. Ensure surfaces, mirrors, glass doors, and flooring are consistently spotless and polished. Refresh water stations and care for floral displays with attentiveness to hotel design standards. Monitor and restock pool towels; maintain cleanliness and organization of pool deck area. Respond promptly to guest requests (towels, amenities, extra pillows). Support Room Attendants by delivering linens, removing soiled items, and restocking carts/closets. Report maintenance issues and follow up for resolution. Collaborate and communicate effectively with guests, clients, and other departments for seamless guest experiences. Follow safety and sanitation procedures per health regulations and company standards. Other duties as assigned. POSITION REQUIREMENTS High school diploma or equivalent required. Prior experience in housekeeping, luxury hospitality, or facility services preferred. Proficient use of communication devices (radios, phones). Knowledge of safety and sanitation standards. Strong multitasking ability a in fast-paced environment. Excellent communication and guest service mindset. Ability to use discretion. Ability to work independently and in teams. Maintain composure and professionalism under pressure. Physical Skills: Regular standing, walking, bending, and lifting/pushing/pulling up to 50 pounds. Other: Hotel Granduca Houston operates 24 hours a day, 7 days a week, scheduling may vary based on operational needs, including shifts, start times, and total hours worked per week. WORK SHIFT: LOCATION: Houston, TX ABOUT US Transwestern's Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion - not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone. Different backgrounds, life experiences and cultures shape our individual perspectives and ultimately generate the best results for our clients. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration. Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references. We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have your story. We want to hear it. We encourage you to apply today so that you may become a part of the Transwestern story.

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$23+ / hour

The iconic Hotel del Coronado is looking for a Seasonal Cook II to join the Veranda team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. The quintessential al fresco dining experience with spectacular ocean views, Veranda Is a journey of familiarity rediscovered. The menu of exceptionally prepared America Favorites is inspired by The Del's Southern California roots, elevating clean, fresh flavors and regional produce while classic cocktails and a California-forward wine list provide the finishing touch. In the spirit of the hotel's original wraparound veranda where guests strolled, mingles, and lounged to take in the sea air, Veranda invites you to gather with family and friends and enjoy decision food, rich conversation, and a remarkable oceanside setting. All the ingredients of an exceptional dining experience are delivered with effortless charm and authenticity. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Seasonal. Starting November 24, 2025, ending no later than January 4, 2026 Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $22.92/hour and is based on applicable and specialized experience and location. What will I be doing? As a Cook II, you would be responsible for preparing cold food items in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare cold food items including, but not limited to, salads, fruits, dressings, fish items and appetizers, according to designated recipes and quality standards Maintain cleanliness and comply with food sanitation standards at all times Manage guest orders in a friendly, timely and efficient manner Ensure knowledge of menu and food products Stock and maintain designated food stations(s) Visually inspect all food sent from the kitchen Practice correct food handling and food storage procedures according to federal, state, local and company regulations What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JS3

Posted 30+ days ago

Buffalo Lodging Associates logo
Buffalo Lodging AssociatesSolon, OH
SpringHill Suites by Marriott-Cleveland/ Solon, 30100 Aurora Road. Solon, OH 44139 We are currently looking for Part-Time Night Auditor to join our front desk Team! The SpringHill Suites by Marriott Cleveland/Solon, where our #1 priority is providing a clean and safe environment for all our guests and our associates is conveniently located just a short ride from downtown Cleveland. We offer 120 suites for our guests to relax. MGM Northfield Park, Cuyahoga Valley National Park and the historic Chagrin falls are easy to get to. Our guests love our spacious suites which feature separate areas for sleeping, working and relaxing. A great place to stay - a great place to work. The SpringHill Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include: Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Handles cash, credit card information and goods at the property. Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit. Prepares guest folios for express check out. This is a Part-Time position - 2 nights per week. 11pm to 7am About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: Customer Service experience, in a hotel setting preferred. Marriott experience is a plus. High School diploma or equivalent is preferred. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have valid drivers license, and acceptable driving history subject to company approval . Schedule : Overnights, 11 PM- 7 AM. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: Paid Weekly (Every Friday!) Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 3 weeks ago

A logo
Aramark Corp.Winter Haven, FL
Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you'll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipment, you'll be immersed in a world that goes beyond food preparation - experimenting with different cuisines, flavors, and cooking styles. At Aramark, we care about your health, so we have production guidelines and safety procedures in place to help you do what you love. Get ready to reach new heights, ignite your passion, and pursue what matters by cooking with us! Job Responsibilities Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Cooks and prepare a variety of food according to production guidelines and standardized recipes Sets up workstation with all needed ingredients and equipment Prepares ingredients by measuring, weighing, mixing, chopping, trimming, and peeling food items Safely uses a variety of utensils including knives Operates equipment such as ovens, stoves, slicers, mixers, etc. Bakes, roasts, broils, steams, and uses a variety of cooking methods on meat, vegetables, and other foods Arranges, garnishes, and portions food according to established guidelines Properly stores food by adhering to food safety policies and procedures Cleans and sanitizes work areas, equipment, and utensils Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc. Adheres to Aramark safety policies and procedures including accurate food safety and sanitation Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Experience as a cook or in a related role required Validated knowledge of the basic principles of food preparation, various cooking methods, and food safety regulations such as accurate food handling, sanitation, and storage Must be able to acquire food safety certification Demonstrate basic math and counting skills Demonstrates interpersonal communication skills, both written and verbal This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Lakeland

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideSan Francisco, CA

$93,000 - $103,000 / year

Hilton San Francisco Union Square and Parc 55 San Francisco - a Hilton Hotel are seeking a Complex Assistant Director of Housekeeping and Laundry to help lead our high-performing teams. This role offers an exceptional opportunity to be part of large-scale operations while driving excellence in both guest service and team culture. Located just two blocks from Union Square and Westfield San Francisco Centre. Our Hilton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space. Our Parc 55 property has 1024 room with over 30,000 square feet of meeting space. Here, you'll enjoy amazing perks, including a top-tier benefits package, complimentary meals, and exclusive Hilton room discounts for you and your family. The ideal candidate will possess: 3 to 5 years department head experience in housekeeping, with a preference for those with union experience. Additionally, the candidate must demonstrate outstanding leadership qualities, meticulous attention to detail, robust organizational skills, proficiency in Microsoft Office, effective communication skills, and the ability to uphold high standards of cleanliness and efficiency in a fast-paced setting. Annual Salary Range: $93,000 to $103,000 The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As an Assistant Director of Housekeeping, you would be responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments Inspect public areas and guest rooms to ensure compliance with quality assurance standards Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records." #LI-VS1

Posted 1 week ago

A logo
Aramark Corp.Norman, OK
Job Description The Plant & Operations Maintenance Manager manages hourly associates and helps leadership plan, administer and direct all activities, ensuring compliance with the standards established by Aramark and the client. Focuses on meeting and exceeding operating goals, client objectives and customer needs, and delivering the services Aramark is contracted to provide. Establishes and maintains effective working relationships with other departments to provide a unified approach to plan operations maintenance (POM) management. Job Responsibilities Ensure effective execution of all department strategies/initiatives in order to help meet company & client needs with a high standard of excellence, urgency & predictability by remaining process-focused and decisive Relentless commitment to safety excellence, demonstrates behaviors that drive a Safety-FIRST core value, fosters a culture where every team member is empowered & supported to achieve a work environment without exposures and incidents - where No One Gets Hurt Creates a great employee work environment and inspires teamwork and partnership at all levels - internally and externally Is a visible servant leader, leading from the heart to serve, encourage, support and lift others up, while role modeling the Aramark Mission - deliver experiences that enrich & nourish lives Intense focus on Aramark's Values: Sell & Serve with Passion; Front Line First; Set Goals. Act. Win.; Integrity and Respect Always Assists with managing labor costs, supply costs and inventories Maintain and use capital equipment efficiently Ensures compliance with all contract obligations Supports the effective implementation of the comprehensive Safety Plan and helps with driving full compliance of all safety rules, guidelines and protocols May conduct operational audits and helping to ensure a high level of execution and compliance Drive operational efficiencies, labor/scheduling productivity Supports compliance with Aramark Facilities Services and regulatory agency standards and programs and translating corporate strategy into front line operational tactics and will ensure compliance with all government, local and other safety regulations Establishes and maintains effective communications and business relationships Supports the operation by using Aramark tools such as WebTMA Ensures consistent application and regular use of all ISIS Pro modules to properly manage the operation Ensures compliance with all contract obligations Supports the development and growth of hourly associates May lead the development of the hourly team ensuring high performance, optimal staffing and employee engagement Responsible for the training, development and performance management of hourly associates as needed At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 2-3 years of experience in plant and operations maintenance (POM) management Requires at least 2 years of prior experience in mentoring and developing hourly associates Requires a bachelor's degree or equivalent experience Facilities Management Certification such as Certified Plant Maintenance Manager (CPMM) or equivalent is strongly preferred Requires working knowledge of facility related equipment such as boilers, chillers, generators and heating, ventilation and air-conditioning (HVAC/R) systems Ability to demonstrate visionary leadership, balanced judgment and disciplined execution Proficient in the use and functionality of WebTMA High degree of integrity and business maturity Previous profit and loss (P&L) experience is preferred Demonstrated time management skills resulting in prioritizing time and resources accordingly High energy Ability to communicate effectively as the leader of a team Demonstrate proven success in interfacing with a variety of organizational functions Requires negotiation skills to drive results Ability to manage in a diverse environment with a focus on client and customer services Ability to drive a positive work environment and utilize effective communication skills at all levels of the organization Requires strong interpersonal, analytical and communication (written and verbal) skills Demonstrated attention to detail Ability to lead directly and through influence About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Oklahoma

Posted 30+ days ago

McMenamins logo
McMenaminsMcminnville, OR
TITLE: Night Auditor REPORTS TO: Hotel Manager & General Manager FLSA CLASS: Hourly Non-Exempt The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed Description of the Position: This position is responsible for the accounting of each night's closing and serves as the hotel front desk clerk. Normally the shifts for this position are between 11pm to 7am every day but may vary dependent on business needs and the manager's discretion. Duties include extensive computer work; trouble shooting inaccuracies; documentation and communication; checking hotel guests in and out; taking reservations in person or by phone; working multiple line phone service; operating a POS terminal; handling money; cleaning; stocking supplies; signing property keys, radios, and pagers in and out to employees and guests; navigating guests around property features; and most importantly, insuring the satisfaction of all our guests. Since the auditor is at times the only employee on duty, this position also requires training on emergency procedures and understanding and implementation of McMenamins policies on crisis management. Due to the late-night hours of this position, the auditor must be self-motivated, self-managing, be able to prioritize tasks and must stay alert and awake throughout the shift. Above all this position requires a positive attitude and dedication to providing excellent customer service in person, on the telephone, or by other means of correspondence. This job can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline-oriented environment. The night auditor must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will also be expected to keep current on all company events, history, and products. Other duties are assigned by the Manager. Requirements of the Job: Previous night audit, hotel or accounting experience is required First Aid CPR certification required Customer service experience Cash handling experience Knowledge of and comfort with computers Flexible schedule including evening, graveyard, weekend, and holiday availability required Essential Functions of the Job: Provide excellent customer service Accurate and timely accounting of all nightly closings Must have a value for diversity and the ability to work with individuals from different backgrounds Excellent attention to detail Effectively solve routine problems quickly and effectively while adhering to company policy Work alone during late night/ overnight hours Communicate clearly and professionally with employees and customers Work effectively independently or as a member of a team Remain calm and friendly in stressful situations Extensive computer use, including extensive keyboard usage and the ability to use spreadsheets Working on your feet for long periods including standing, walking and stair climbing Traveling between individual departments on the property to gather needed information Extensive phone use including managing multi line phones Safely lift and carry heavy objects with the help of another person if necessary Ability to perform regular front desk duties outside the scope of night audit accurately Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force. YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION E.O.E.

Posted 5 days ago

PM Hotel Group logo
PM Hotel GroupWashington, DC

$18+ / hour

Are you a self-starter and enjoy working on a team? We are looking for a Part-Time Overnight (Fridays + Saturdays Only) Bell Attendant/Valet who is passionate about the hospitality industry, takes initiative, able to work in fast-paced environments and have a strong sense of urgency. The ideal candidate should possess strong communication skills, have a friendly and kind demeanor towards colleagues and guest, and who can think outside the box! If this is you, apply now! This position is non-exempt and reports to the Director of Guest Relations. The compensation for this position is $17.50 per hour. Meet The River Inn Tucked away on a tree-lined street in Foggy Bottom, just a short walk from Georgetown, The George Washington University, and The National Mall, The River Inn strikes the perfect balance between relaxation and serenity while still pulsing to the heartbeat of the city. We are an independent lifestyle hotel dedicated to delivering personalized experiences based on each guest's distinct needs. Who We Are Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years. What You Will Be Doing You may be the first connection that our guests have to our property and are a vital contributor to the success of their experience. Provide exceptional personalized customer service and experiences to guests. Assist with the arriving and departing guest luggage and transportation. Valet guest cars in the hotel's garage Be able to lift between 25-50lbs and be on your feet for extended periods of time. Responsible for the daily cleaning and upkeep of public space areas Respond to guest requests. Live like a Local- have knowledge of the neighborhood and city. Think on your feet, use good judgement and problem solve in a fast-paced environment. Create warm and welcoming atmosphere. Have great communication skills. Be self-motivated and take initiative. What We're Looking For Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you. Able to take initiative and be self-motivated. Be detail-oriented and be able to multi-task. Open availability required. Must be prepared to work various shifts (for example: 3-11pm, 10pm-6:30am, weekends, holidays). What's in it for you Access to free virtual fitness classes Gifted PTO on Day 1 + some paid holidays Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) BE WILDLY PASSIONATE. Inspire others with your thirst for excellence. LEARN + INNOVATE: Treat every day as an opportunity to grow. Be creative and think outside the box. EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world. COMMUNICATE. Listen with the intent to understand. Share all relevant information. TAKE OWNERSHIP. Have integrity, be accountable for your behaviors and results. BUILD A POSITIVE TEAM. Learn from one another and help each other to be great. SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture. LIVE 360. Practice work-life balance. As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. This position is non-exempt and will require standing and moving at least 75% of the time.

Posted 2 weeks ago

Concord Hospitality logo
Concord HospitalitySecaucus, NJ
We are hiring a Front Office Manager! The Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow. NO PHONE INQUIRIES! Here are some of the responsibilities: Maintains guest service as the driving philosophy of the hotel. Is committed to making every guest satisfied. Ensures all hotel staff, including new hires, know all components of guest services and are trained to meet standards. Develops added value customer service programs. Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance. Acts as manager on duty for hotel and manages front desk operations. Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems. Leads and assists in Revenue Management functions as requested. Actively participates in conference calls with Corporate Management and any calls with brand revenue management centers Produce accurate financial reports on time. Works with the GM/AGM and DOS to generate new business ideas to increase sales, set up rate codes and input rooming lists Assists with recruiting, selection, orientation, training, performance planning, reward programs, etc. Ensures all hotel employees know hotel objectives. Ensures personnel files are accurate and comply with both local and federal laws and regulations. Administers personnel policies fairly and consistently. Resolves employee grievances in a fair and timely manner. Helps develop management talent by acting as a mentor for direct reports. Monitors and maintains acceptable turnover levels. Knows local health and safety codes and regulations that apply to the hotel. Understands and follows policies and procedures for the hotel's key control system and ensures others follow them. Maintains physical product standards by managing preventive maintenance programs and by scheduling deep-cleaning activities. Has acceptable property quality audits. Periodically inspect rooms, building exterior, parking lot, etc. Other duties as required and needed. Benefits We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 2 weeks ago

Hilton Worldwide logo
Hilton WorldwideNashville, TN
A Cook II is responsible for preparing cold food items in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Cook II, you would be responsible for preparing cold food items in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare cold food items including, but not limited to, salads, fruits, dressings, fish items and appetizers, according to designated recipes and quality standards Maintain cleanliness and comply with food sanitation standards at all times Manage guest orders in a friendly, timely and efficient manner Ensure knowledge of menu and food products Stock and maintain designated food stations(s) Visually inspect all food sent from the kitchen Practice correct food handling and food storage procedures according to federal, state, local and company regulations What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 1 week ago

PM Hotel Group logo
PM Hotel GroupAustin, TX
Summary of Essential Job Functions Approach each guest interaction with the mindset of exceeding guest expectations. Responsible for all guest check transactions at bar including bank clarification, shift balancing and deposits. Achieve high beverage revenue and low beverage cost. Ensure every guest is greeted and orders are taken and executed right away. Clear tables as guests depart and when empty glassware is presented. Control guest checks and secure proper payment. Ensure back bar station and tabletops are free and clear of debris at all times. Perform side work as assigned by the food and beverage manager. Maintain the cleanliness of the bar area disposing of all waste, clearing and cleaning all glassware, and wiping down the bar and tables as needed and appropriate. Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. Greet guests in a courteous and friendly manner. Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Ensure proper liquor controls are in place. Input orders into a register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed, in order to balance all monies. Lock up and store all beverage, food and other equipment items; deposit cash drops and secure bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Preferred Qualifications One to three years' experience as bartender, preferably prior experience as a supervisor. One year of high volume beverage service and customer service experience in the hospitality industry preferred. Thorough knowledge of liquor brands, liquor laws, and ability to communicate effectively with guest and department heads. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Ability to stand and work in confined spaces for long periods of time. Ability to establish and maintain effective working relationships with associates, customers and patrons.

Posted 1 week ago

AvantStay logo
AvantStayAustin, TX
Who we are... AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. What we are looking for… The Front Desk Associate is the face of AvantStay and our boots on the ground at our market office location. This is one of the most versatile roles at the company and perfect for anyone who loves being on the go and finds fulfillment in serving our guests. The Front Desk Associate's primary responsibility will be facilitating in person guest check-ins. In addition they will be responsible for managing all aspects of the office from handling deliveries, organizing supplies, documenting par levels of linens/supplies in storage, and at times providing support to the local teams and vendors with market operations. The ideal Front Desk Associate is detail oriented and thrives on problem-solving issues. This person will primarily work onsite at the office to ensure guest check ins are flawless, while at times performing inspections or team support during not peak arrival days. What you'll do… Conduct live check-ins for our arriving guests. You are often the first impression and face of the company. Receive, organize and stock deliveries of housekeeping and operational supplies. Lift, move, unpack and do the more "unglamorous" sides of organization of the office and storeroom. Guide guests through the AvantStay experience, ensuring they have an amazing first impression Stay in constant communication with the field team with updates on guest's arrivals and requests. Utilize our technology to release check in instructions and close out "Live Check-In" cases in Salesforce. Assist with inventory duties such as preparing items for the field team, receiving deliveries, and tracking linen/consumables use Maintain and organize gathering spaces including office, and surrounding area. What you'll bring… "Guest First" attitude towards hospitality including an insatiable need to create great experiences Broad range of technology experience including different property management systems Excellent communication skills - ability to communicate with a broad range of stakeholders Comfort working in a startup environment with empowerment to make decisions that enhance the guest experience. A positive attitude, self-starter mentality, and the ability to work effectively both in a team environment as well as independently Desire to become deeply knowledgeable about a varied group of subjects pertaining to short term rentals and housekeeping Strong analytical, strategic, and collaborative skills. Comfortable working in a very fast-paced environment. A perfectionist, attentive to all the details. Focused, hard-working and willing to do what it takes for us to reach the next stage. Experience in real estate, hospitality and/or tech is a plus. Ability to understand and convey both business issues and technical concepts Capable of quickly learning new software systems Must be based in the Austin area and willing to work some weekends and some evenings full time.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Lake Buena Vista, FL

$10 - $12 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9.98 per hour plus $10-$12 per hour in tips. Work Schedule: The work schedule for this position is AM/PM. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. #Appcast-DNS

Posted 1 week ago

Ace Parking Management, Inc. logo

Parking Manager - Hotel

Ace Parking Management, Inc.Seattle, WA

$33 - $36 / hour

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Job Description

Compensation Range: $33.00 - $36.00 per hour + Bonus

About Us:

One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Ace. Our Legacy)

Culture:

We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

  • Ensuring that parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure.
  • Participating in the hiring, training, coaching and counseling processes of team members, to ensure performance standards are met in multiple locations.
  • Planning and directing special event activities, as well as coordinating with other Supervisors and Directors as required.
  • Responding to and resolving any guest or visitor complaints, vehicle claims and service discrepancies.
  • Maintaining continual communication with property management, customers, and guests.
  • Monitoring production levels and performance to implement cost reduction initiatives, while supporting a spirit of cooperation among locations and departments.
  • Maintain a safe and clean work environment by educating and directing team members on the use of equipment and resources.
  • Handling call offs and assisting with scheduling when necessary.
  • Diagnosis and preventative care maintenance.

Accountability

  • The Parking Manager is responsible for ensuring the parking policies and procedures meet expectations and the management of team members including, being an integral part of the hiring, training, coaching and counseling processes, to ensure that performance standards are met.

Communication

  • Effective communication is vital for the Shift Manager role. They must maintain constant communication property management, site manager, customers, and guests.

Family

  • We consider our team and guests as part of our extended family. The Parking Manager should embody this core value by treating all individuals with respect, empathy, and courtesy, creating a warm and welcoming atmosphere.

Exceptional Service

  • Our commitment to exceptional service is non-negotiable. The Parking Manager must go above and beyond to exceed guest expectations, assisting with luggage, providing directions, and offering assistance whenever needed.

Profitability

  • While the Parking Manager's primary role is management, they should also be mindful of operational efficiency. The Parking Manager is responsible for overseeing many parts of a location's operation.

About YOU:

To work at our company, you should possess the following experience and attributes:

  • Bachelor's degree preferred, but not required.
  • One-year supervisory experience required.
  • Prior parking experience is a plus, but not required.
  • Must be willing to work a flexible schedule, and must be available to work weekends
  • Must have and maintain a valid driver's license.
  • Must be able to drive a manual transmission vehicle.
  • Possess excellent customer service skill.
  • Demonstrate exceptional oral and written communication skills.
  • Knowledge of and working skills in Microsoft Office Suite.
  • Ability to multi-task in a fast-paced working environment
  • Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints.

What We Can Offer You for All Your Hard Work:

  • Compensation Range: $33.00 -$36.00 per hour + Bonus
  • Medical, dental, vision, life insurance coverage for full-time, eligible employees.
  • Flexible Spending Accounts for full-time, eligible employees
  • 401k
  • Vacation/Sick for full-time and part-time employees
  • Holiday for full-time and part-time employees
  • Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.

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