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Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Director of Sales at the Madison East DoubleTree. Join a dynamic sales team, we’re looking for a results-driven professional with a passion for guest relationships, revenue growth, and creating memorable experiences. **Bonus earning potential of 30% and opportunity for five payouts a year!!** Why You’ll Love Working with Us The Madison East Double Tree is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. Achievements for NCG Hospitality and our portfolio of properties include: USA Today Top Workplace Winner 2025 WI State Journal Top Workplace 2025 Madison Magazine Best Places to Work 2025 AZ Central Top Workplace 2024 Cultural Excellence Award 2024 Additional monetary rewards and recognition Everyone Refers ~ An Internal referral program where sales professionals may earn up to 5% for qualified leads Sales Premier Club ~ A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights! Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives, and more. Professional Development: - Dedicated training and development with opportunities for growth - Educational and professional certification assistance Team Member Travel Perks: - Worldwide hotel stays starting at forty-nine dollars per night - Rate based on availability and property brand - Free night stays at NCG Hospitality hotels Core Benefits: - Paid Sick Time - Paid time off and Personal Days - Paid volunteer hours → Earn money for community service! - Flexible schedules Health and Wellness: - Health, Dental and Vision plans - Virtual telehealth services - Team Member Assistance Program with mental health resources - TeleDoc confidential counseling - Health and fitness monthly reimbursement program Financial: - 401(k) retirement plan - 100% match on the first 3% and 50% match on the next 2% of team member contributions - Same day pay option - Health Savings Account - Sales bonuses How do I make a difference on my team? Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches and networking events and oversees all Level 1 client partners Manages sales staff to include: hiring, training, coaching and development of managed personnel based on performance and accountability Understands and continuously evaluates market conditions, competitive set and market pricing to position properties to be rate leaders in local market Achieve/exceed budgeted revenue goals and market share goals Constantly monitor optimal business mix and continually identify and develop new markets and products to proactively react to changing market conditions. Properly manage time between managing direct sales and marketing efforts with primary focus on developing corporate accounts, group sales and meeting and event sales based on determined market mix Work with property and revenue management team to ensure proper revenue management functions, rate and inventory management and forecasting are being fully evaluated to optimize revenues based on demand. This includes space utilization of banquet/meeting space and sales department expenses What does success look like in this role? Prior supervisory experience required Bachelor’s Degree in Business, Marketing or Hospitality preferred 5+ years’ in progressive property sales with leadership responsibilities Effective talent management and staff development experience Must be financially adept and accountable in managing to budget Must have experience in the development and execution of sales and marketing plans Ability to communicate effectively verbally and in writing Strong interpersonal skills Strong understanding of revenue management principles to maximize revenue Effective planning, organization and time management skills Experience with computer applications including but not limited to: Microsoft Office products and property management systems. Experience with sales-based CRM applications (Delphi etc.) Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility. As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncghospitality.com and join our growing team! NCG Hospitality is an Equal Opportunity Employer.

When a guest walks into our rooms - imagine the first look they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a hotel housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Housekeeper makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As hotel housekeeper, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful hotel housekeeper, you need : A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The hotel housekeeper role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Benefits: Dental insurance Free uniforms Health insurance Vision insurance OVERALL RESPONSIBILITIES: Repair, maintain, alter and install work according to departmental procedure. QUALIFICATIONS/PRE-REQUISITES: General Education Degree or vocational training certificate in mechanical, plumbing, architectural or electronics fields with two to five years practical and theoretical experience in maintenance. Exhibit advanced dexterity in understanding of all computer and engineering programs related to energy management and preventative maintenance; and devices that are connected with such programs. Pleasant demeanor with ability to smile. Ability to handle internal and external clients with high degree of tolerance, diplomacy, and tact. Ability to kneel, bend, carry, walk, stoop, climb, and lift items, in addition to possessing manual skills. Commendable ability to manage stressful working situations Must be able to read and write the English language JOB FUNCTIONS: Take equipment readings, meter readings and maintain logs. Perform preventive maintenance on all hotel equipment. Perform routine repairs and assist senior maintenance on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, plumbing, pool equipment, HVAC, hand and power tools. Give responses to all visitors in an effective and prompt manner. Give responses to duties involving the groundskeeper. Keep all mechanical areas in a neat and orderly condition. Carry out inspection on public areas on a daily basis in case of problems arising unexpectedly. Offer maintenance and repairs to public areas, guestrooms and administrators office buildings. Carry out consistent preventive maintenance programs on rooms and regularly updates records on files. Guarantee that projects are all promptly accomplished and in line with appropriate specifications. Work together with the front office manager and housekeeper, and connects with the manager to discuss any aspect of operations which will involve the maintenance department. Carry out assessment of requirements for completion of reports, or work orders to the management as stated by standard procedures. Engage in flexible work schedules to be able to perform well during emergencies. Assist in remodeling and construction of new projects as may be required. Each associate is expected to carry out, within their capabilities, all reasonable requests by management. Work Conditions: Minimum lifting _50__ lbs. And 100 lbs often Pushing, pulling, bending, stooping, upward reaching Exposure to chemicals Exposure to extreme temperatures Operation of heavy machinery Prolonged periods of standing and/or walking Compensation: $15.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Summary The Maintenance Tech (MT) performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The MT takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Job Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets. Complete work orders such as replacing ceiling titles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. Perform preventative maintenance duties as assigned. Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, and lighting systems; make minor repairs and/or replacements to ensure proper operation and maximum efficiency. Refurbish furniture and fixtures such as cabinets, tables, chairs, doors, windows, counters. Paint and finish furniture and fixtures in guest rooms, if needed. Maintain the safety and cleanliness of exterior of the facility, grounds, pool and exercise/sport facilities (including property signs, lighting and snow removal). Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc. Maintain front entrance area, parking lot, and street entrance in a clean and presentable manner. Ensure that assigned equipment is prepared and operational for the following day’s work. Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool (if applicable), etc. Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs. Promote teamwork and quality service through daily communication and coordination with other departments. Comply with federal, state and local laws regarding health, and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS : Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Previous background from the extended stay industry or apartment building maintenance preferred. Knowledge of basic plumbing, carpentry, electricity, and equipment mechanics. Ability to speak, read, and write fluent English; other languages beneficial. Reading and writing abilities are required in order to receive instructions for the day and/or to read equipment manuals including safety information. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Valid driver’s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Frequently handling objects and equipment to maintain the facility. Will be required to regularly use commercial chemicals Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Hourly Compensation Range: $31.34 - $41.79Pay rate outlined follows contract requirements. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Brand New Hotel - Opening Soon!Hiring Full and Part Time Employees Job purpose: Responsible for the breakfast service for our guests and ensures a quality dining experience for them. Provide a safe, clean, and healthy environment. This includes well-cooked quality food, pleasing presentation, and excellent service. Food handler's card required. Job responsibilities: Position requires a dependable person capable of accepting responsibility and following through on assignments. The successful candidates must be personable and committed to exceptional guest service and 100% satisfaction through pleasant and professional guest interactions as well as demonstrate good judgment and common sense. Job skills: Must provide and maintain a safe, clean, and healthy environment that is safe for everyone, adhere to all company, state, federal and OSHA safety requirements and follow emergency requirements/policy and how to act upon them. Job Requirements: Requires grasping, lifting, bending, squatting, and physical labor, standing, sitting, walking, and reaching over head, repetitive motions, writing, listening ability, visual acuity, and good speaking skills. Must be able to physically lift, push or pull a minimum of 50 lbs. consistently without assistance. Candidates must be able to tolerate cleaning and other chemicals daily. Also, the position may have exposure to allergens such as peanuts, chemicals etc. The requirement to treat others with courtesy, dignity, and respect in the workplace at all times to maintain a positive guest and associate environment. We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. This is a limited-service hotel with breakfast room only; does not have a full-service food and beverage restaurant. Associates receive a daily free breakfast; Internships ARE NOT available. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Paid time off Training & development Vision insurance We seek an enthusiastic, career-oriented, warm, and caring professional who truly enjoys providing service that exceeds expectations for our hotel guests. We are dedicated to creating a warm, attentive, and professional environment for our guests and employees. Qualified candidates will genuinely care about diligently, respectfully, and attentively anticipating the needs of our guests and team. Candidates must have flexible schedules, including weekends and holidays. Employees may also be asked to submit a criminal background check. SUMMARY of POSITION: The Housekeeper ensures guest satisfaction by cleaning the hotel guest rooms promptly and thoroughly. This important role may also assist in laundry services and guest-requested deliveries. ESSENTIAL DUTIES AND RESPONSIBILITIES: Cleans and services assigned hotel guest rooms or areas, including making beds, dusting, vacuuming, cleaning/sanitizing room refrigerators and bathrooms, removing trash, etc. Assist in laundry services as required. Notifies supervisor promptly when service is complete so rooms may be sold or occupied Reports any room unable to be serviced to the supervisor Monitors and controls supplies and amenities and minimizes waste within all areas of housekeeping Reports, turns in, and/or logs all lost and found items according to established procedures Responds promptly and efficiently to guests’ requests Reports to supervisor needed repairs or unsafe conditions promptly BENEFITS: Part-Time & Full-Time positions are available based on hotel demands. Monthly Staff Incentive programs Upward mobility/Advancement opportunities Health Insurance benefits for full-time associates Paid Time Off Matching 401(k) Compensation: $16.00 - $17.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Making dreams come true—literally. At VIP Hotel Group, we’re in the business of creating exceptional stays—through well-designed spaces, thoughtful amenities, and genuine hospitality. But none of it happens without the people behind the scenes. Our hotels run smoothly thanks to the operational expertise of our General Managers, the warmth and attentiveness of our Guest Associates, the precision of our Housekeeping and Porter teams, and the creativity of our Design and Construction teams. Every role matters—and together, our collective commitment to excellence is what allows guests to experience a stay that feels both effortless and extraordinary. While our properties are known for their timeless aesthetic and elevated guest experience, we’re just as proud of the culture we’ve built. At VIP, we care deeply about people—and we work hard to create an environment where our team members can grow, thrive, and find fulfillment. Our Core Principles—Vision, Integrity, Passion, and Humility—guide us every step of the way. Whether we’re hosting a guest, supporting a colleague, or collaborating with a partner, we lead with respect and a service-first mindset.

Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Assistant General Manager at the Home2 Suites and Tru by Hilton Flagstaff . Why You’ll Love Working with Us The Home2 Suites and Tru by Hilton Flagstaff is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How You’ll Make An Impact Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue. Guest Experience & Team Leadership Provide exceptional guest service while setting high service standards for the Front Desk team to follow Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction Supervise team, including hiring, training, scheduling, and performance management Operational Excellence Cultivate a supportive, inclusive, and engaging work environment where team members can thrive Ensure the safety of guests and team members by upholding all safety procedures and standards Support service quality by addressing guest concerns and initiating prompt, effective solutions Financial & Front Office Administration Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices Assist with accounting functions including billing, reporting, and financial reconciliation Monitor and support procedures related to inventory, key control, and monetary handling What does success look like in this role? Three years of related work experience in hotels At least two years in a hospitality management position Strong organizational skills and attention to detail Ability to handle pressure with poise and finesse Strong leadership and a professional image Strong customer service skills to include problem-solving and complaint resolution Ability to work in a fast-paced setting What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Home2 Suites and Tru by Hilton Flagstaff . Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Health Savings Account Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is an Equal Opportunity Employer.

The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary Maintain cleanliness and organization of the front desk area and common areas Adhere to all company policies and procedures Handle sensitive and confidential information with discretion Update and maintain guest records in the reservation system Process payments and reconcile cash drawer at the end of each shift Generate reports as needed Stand up for 6-8 hours each day. Handle check in, check out, and other transaction enquiries. Required Skills and Qualifications High school diploma or equivalent 1-2 years customer service experience Excellent communication skills, both written and verbal Friendly and outgoing personality Ability to stay calm and professional under pressure Strong organizational skills and attention to detail Preferred Skills and Qualifications Previous experience working in a hotel or related industry Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, Part-time

Job Title: Work From Home | Hotel Booking Agent | Fully Remote Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company committed to helping clients create unforgettable experiences around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel planning. Our focus is on delivering excellent customer service and personalized support for every traveler. Position Overview: Destination Knot is seeking motivated, detail-oriented individuals to join our team as Hotel Booking Agents . In this fully remote role, you will assist clients with researching, planning, and securing hotel reservations that fit their preferences and budgets. This position is ideal for those who enjoy working with people, love travel, and want flexibility in their workday. Full training and continuous support are provided to help you succeed in this role. Key Responsibilities: Assist clients in researching and booking hotel accommodations Provide accurate details about hotel options, pricing, and amenities Respond promptly and professionally to client inquiries via phone, email, or messaging platforms Maintain accurate records of client interactions and reservation details Collaborate with team members to ensure excellent service and smooth booking processes Stay current on hotel offerings, travel trends, and industry updates Participate in virtual meetings and training sessions Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer proficiency and reliable internet connection Interest in travel and helping clients plan memorable hotel stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, fully remote work environment Comprehensive training and access to booking tools and resources Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and industry perks Opportunities for personal and professional growth Excited to help clients find their perfect stay? Apply now and join the Destination Knot team! $45,000 - $65,000 a year

Job Summary: Bluefield, WV hotel is seeking a highly skilled and motivated Hotel Maintenance Technician to join our team in Bluefield, West Virginia. As a Maintenance Technician, you will be responsible for ensuring the proper functioning and upkeep of all hotel facilities and equipment. The ideal candidate will have excellent technical skills, strong attention to detail, and a passion for providing exceptional customer service. Compensation & Benefits: This is a full-time, hourly position with a competitive salary and benefits package, including health insurance and opportunities for professional growth and development within our organization. Responsibilities: - Perform daily maintenance tasks, such as plumbing, electrical, HVAC, and carpentry repairs, to ensure the proper functioning of all hotel facilities and equipment. - Conduct regular inspections of guest rooms, common areas, and back-of-house spaces to identify and address any maintenance issues. - Respond promptly to guest requests for maintenance and troubleshoot and resolve any issues to their satisfaction. - Maintain accurate and up-to-date records of all maintenance tasks performed, including tracking inventory and ordering supplies. - Coordinate with external contractors and vendors for specialized repairs and installations. - Adhere to all safety protocols and procedures to ensure a safe and secure environment for guests and employees. - Provide exceptional customer service to guests by promptly addressing their maintenance needs and inquiries. - Collaborate with other hotel departments to ensure timely and efficient completion of maintenance tasks. - Continuously monitor and evaluate the performance of all hotel facilities and equipment and proactively identify opportunities for improvement. Requirements: - High school diploma or equivalent, technical or trade school diploma preferred. - Prior experience in hotel maintenance or a similar role is preferred. - Strong technical skills and knowledge of plumbing, electrical, HVAC, and carpentry repairs. - Excellent problem-solving and troubleshooting abilities. - Proven ability to work independently and in a team environment. - Strong communication and interpersonal skills. - Physical stamina and ability to lift and carry up to 50 pounds. - Flexibility to work varying shifts, including evenings, weekends, and holidays. - Valid driver's license and reliable transportation. EEOC statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hotel Guest Service Representative, Tru by Hilton Madison West Join a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends and Holidays Open to Morning and Evening shifts Why You’ll Love Working Here The Hotel Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Tru by Hilton Madison West. How You’ll Make An Impact The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue What Success Looks Likes Customer service experience Accurate cash handling experience Strong oral and written communication and interpersonal skills Strong attention to detail, organization, and follow-up abilities Positive attitude, outgoing, friendly Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Tru by Hilton Madison West is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.00 per hour

The Maintenance Supervisor is responsible for providing technical and administrative assistance to the Chief Engineer. They also provide assistance in all operational aspects of the Engineering Department. Essential Responsibilities: Provides professional and courteous service at all times. Maintains all maintenance and preventative maintenance issues: refrigeration, heating, plumbing, water treatment, preventative maintenance, convention center front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, etc. Monitors electric, gas and water consumption. Ensures all projects are completed according to specifications and are completed on time. Understands and practices all lock out-tag out procedures in accordance with OSHA standards. Perform all guestroom and public area preventive maintenance services as outlined for your hotel. Performs maintenance checks of equipment and logs properly. Reports all safety and security concerns to the Chief Engineer or the Manager on Duty immediately. Ensures all key inventories are secure. Responds to all emergency situations prepared to assist. Participates in ongoing maintenance programs for event space, public space, kitchens, and all convention center equipment. Performs inventory duties as required. Maintains cleanliness of grounds and attractiveness of landscaping. Ensures cleanliness and orderliness of all workspace and storage areas. Attends monthly staff meetings. Completes projects as determined by the Chief Engineer. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment. Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift. Check the front desk log for problems, special requests, etc. Greets, registers, and assigns rooms to guests. Process guest registrations, including collecting payment. Prepare express checkout folios. Maintain room status inventory. Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. Maintain and clean the lobby and bathroom as needed. Communicates all information to the following shift to ensure a smooth transition. Works closely with all hotel departments to ensure the highest quality of customer service. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features. Responsible for completing all required shift paperwork, and night audit reports daily. Performs other duties as assigned by management. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hardto create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Opened in November of 2024, the brand new Courtyard/Residence Inn Poplar Creek Complex is looking for its next great team member to join them on their Engineering team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401(k) matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Hotel Room Discounts with the Marriott Brand Worldwide and with our Crescent managed properties in North America for you & your family members Here is what you will be doing each day: As our Engineer, you will be working with our Engineering team to assist with preventive maintenance of the hotel rooms, general maintenance of the hotel, routine and major repairs and completion of work orders in accordance with out high quality standards. You will be working with hand and power tools, chemicals and heavy machinery. Does it sounds like you? You should have at least two years of experience in general hotel, apartment or building maintenance are required to include painting, plumbing, electrical systems, air conditioning, boilers and mechanical systems. Certifications are a plus. You enjoy working with people and have pride in ensuring guest satisfaction and provide excellent quality work in accordance with our high standards. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Raines Co. - Your Future is Now! HIRING FOR FULL TIME 3pm-11pm position. Must be available weekends. Position Summary: The Guest Services Associate is responsible for providing exceptional customer service to guests by assisting with inquiries, reservations, check-ins, and overall guest satisfaction. This role involves handling phone calls, responding to guest requests, resolving concerns, and ensuring a welcoming and positive experience. Strong communication, problem-solving, and multitasking skills are essential. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Ensures Outstanding customer service at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Prepares breakfast in accordance with Brand or Hotel standards Cleans common areas as needed or as assigned to include sweeping, mopping, and dusting Report any technical issues to maintenance Inventories breakfast items and provides order requirements to management Receives deliveries and ensure items delivered match paperwork, reporting any discrepancies to driver and management Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Assists all departments in servicing the guests especially during high volume periods Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $22 - $24 Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Hotel Concierge (MAUI) - Sales & Activities This position is based on the Island of Maui - Lahaina. You must be living on island to be considered for this position. If interested, you must complete an online application. Do you love meeting people from around the world? Helping people create the most memorable experiences and lifelong memories. Then this job is for you! Pleasant Holidays, one of the largest travel wholesalers in the United States specializing in vacation travel to the Hawaiian Islands, Caribbean, Central & South America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan & Asia, the United States & Canada, and cruise vacations worldwide, is seeking a Concierge Sales Agent. Our Concierge Sales Agents will serve as Ambassadors of Aloha to help our guests experience our beautiful Island in ways they will never forget. As a Concierge Sales Agent you will be working closely with our guests to book their activities and tours while they are on Maui. You may also be booking tours and activities on the neighbor islands for our guests depending on their travel needs. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving AAA Members for more than 100 years. Please note: Your New Hire Onboarding and Al Desk training for this position will be done remotely, additional training will be completed at a hotel concierge desk. Therefore, access to a computer or laptop plus internet is preferred, but not required. Location: You may be assigned to more than one hotel concierge desk around Lahaina. Management to determine desk location assignment. Qualifications: · Prior experience in sales and/or customer service (1-3 years preferred) · Experience in working within the tourism/hospitality/travel field · Exceptional sales and customer service skills · Knowledge of the Hawaiian Islands · Knowledge of the Tours and Activities in Hawaii · Ability to grasp customer requirements and cater to individual needs · Love for interacting with people from different cultures · Ability to take initiative, work independently and multi-task in a fast-paced environment · Excellent verbal and written communication skills · Basic computer literacy · Experience using POS system Al Desk (Preferred, training provided) · Ability to speak, read and write in English fluently · Ability to speak, read and write in Japanese fluently (Preferred) *Benefit eligibility varies based on position status inquire with Human Resources* Status: Part Time (25-32 hours per week). Must have weekend availability. Salary: $14/hr + uncapped earning potential on commission Benefits to working at Pleasant Holidays: Medical (with prescription)Vision DentalFlexible Spending Accounts Paid Time Off for Holidays, Vacation, and IllnessCompany paid Life Insurance Long Term Disability401(k) Plan AFLAC PlansTravel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving 17 million AAA Members across 21 states. Pleasant Holidays is an Equal Opportunity Employer Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

The 80-room Fairfield Inn & Suites - Duncan is looking for a cheerful & energetic Housekeeper to join our team at this beautiful location! Just of 81 and the premier hotel of Duncan! The hotel will benefit from a friendly and professional individual to join our Housekeeping Team. Responsibilities include cleaning & arranging guest rooms to hotel standards for guest arrival; performing laundry duties; cleaning & maintaining common areas; stocking & maintaining supplies; ensuring a high level of customer service at all times; assisting guests with requests as needed; and reporting all damages or repairs to management, as well as reporting all lost & found items. Requirements: Must have the ability to communicate effectively with guests, co-workers and managers Excellent customer service Solid references Weekdays / weekends / holidays Experience helpful but not necessary

The team at Longfellow Hotel is looking for a new Chef for Twinflower Café & Five of Clubs. Job Overview: The Longfellow Hotel, a 48-room boutique hotel, café and spa, is seeking a creative, passionate, and thoughtful Chef to lead culinary operations at Twinflower Café. Opened in May of 2024, The Longfellow Hotel has already gained national recognition in Esquire , Travel & Leisure , and Condé Nast Traveler , and is ranked #1 on TripAdvisor for Portland Hotels and Luxury Hotels in New England. As Chef, you’ll be the heartbeat of our food experience, overseeing day-to-day kitchen operations, menu development, ingredient sourcing, and team leadership. You’ll collaborate closely with our café and hotel teams to craft seasonal, thoughtful dishes that reflect the character of Maine and resonate with our values of care, intentionality, and joy. This role is perfect for someone who finds joy in culinary expression, loves developing talent, and wants to leave a mark on the local food scene in Portland. If you’re applying from out of state, please indicate your intentions about relocating to Maine. Perks and Benefits: As a valued member of our team, you’ll enjoy: Discounted hotel stays across New England and within the Small Luxury Hotel brand Individual coverage for health, dental & vision Unlimited PTO policy Annual bonus Discounted meals at partner restaurants: Wayside Tavern, Twinflower Café, and Five of Clubs Generous parental leave Flexible Spending Accounts (an employer-sponsored healthcare benefit) Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% Access to career development and advancement courses Role and Responsibilities: Lead and inspire a culinary team that delivers consistently excellent food and hospitality Manage kitchen operations including scheduling, training, and compliance with safety and sanitation standards Oversee menu development with a focus on seasonal, locally sourced, and thoughtful ingredients Partner with hotel and café leadership on events, special menus, and guest experiences Maintain food and labor costs within budget while ensuring quality and consistency Create a positive, inclusive, and energizing kitchen culture aligned with Longfellow Hotel values What You Bring to the Table: 5+ years of experience in a professional kitchen, with at least 2 years in a leadership role Passion for thoughtful, ingredient-driven food and hospitality Strong team leadership, mentoring, and communication skills Knowledge of kitchen operations, including food safety, inventory, and cost control Ability to work collaboratively with cross-functional teams and adapt to evolving needs Excitement for creating memorable culinary moments that reflect our community and culture Relevant Portland, ME area experience preferred Location: This position is based at The Longfellow Hotel, 754 Congress Street, Portland, Maine. Occasional travel to events or partner venues may be required as the business demands. About Us: The Longfellow Hotel is managed by Uncommon Hospitality, a family-run hospitality company based in Portland, ME. Longfellow is the fourth property in the Uncommon portfolio, which also includes The Francis Hotel (Portland), The Colonial Inn, and The Admiral’s Inn (both in Ogunquit). Job Type: Full-time Salary: $64,000 EEOC Statement The Longfellow Hotel is an equal opportunity employer and is committed to fostering and maintaining an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, national origin, age, sex, disability, gender identity or expression, marital status, veteran status, or any other characteristic protected by law.