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Cruise & Hotel Booking Specialist | Fully Remote Company: Destination Knot Location: Remote (U.S.) About Us: Destination Knot is a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients. Job Description: We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way. Responsibilities: Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients’ preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers. Handle client inquiries, modifications, and cancellations in a professional and timely manner. Maintain accurate records of bookings and client interactions. Participate in training sessions and supplier webinars to enhance industry knowledge. Qualifications: Must be 18+ and legally authorized to work in the U.S. Excellent communication and customer service skills. Passion for travel and helping others create unforgettable experiences. Self-motivated with the ability to work independently. Comfortable using online booking platforms and learning new software. Prior experience in customer service or sales is a plus but not required. $25,000 - $65,000 a year Compensation & Benefits: Flexible Schedule: Work full-time or part-time from anywhere. Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives. Training & Certification: Gain access to ongoing education and industry support. How to Apply: If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Summary: The Hotel Shuttle Driver is responsible for safely transporting guests to and from the hotel, as well as local destinations such as airports, attractions, or transportation hubs. This role requires excellent customer service skills, a friendly attitude, and a commitment to providing a comfortable and efficient travel experience for hotel guests. Compensation: $17 - $19 Key Responsibilities: Safely operate the hotel shuttle vehicle in accordance with all traffic laws and safety guidelines. Provide transportation to and from the hotel, including airports, bus stations, local attractions, and other designated locations. Greet guests in a friendly and professional manner, ensuring a positive experience. Assist guests with luggage and ensure their comfort during transportation. Maintain a clean and well-kept shuttle vehicle. Follow the established shuttle schedule and communicate any delays or issues to hotel management. Ensure the shuttle vehicle is fueled, maintained, and ready for daily operations. Provide information about hotel services, local attractions, and nearby transportation options as needed. Report any vehicle malfunctions, accidents, or incidents to hotel management immediately. Adhere to all hotel policies and safety procedures. Qualifications: Valid driver’s license with a clean driving record. Previous driving experience, preferably in a customer service or hospitality environment. Ability to lift up to 50 lbs (e.g., luggage). Strong communication and interpersonal skills. Knowledge of local area and attractions is a plus. Ability to work flexible hours, including evenings, weekends, and holidays. Physical Requirements: Ability to sit and drive for extended periods. Ability to assist with loading and unloading luggage.

Job Summary : VP Management is seeking a highly motivated and experienced individual for the role of General Manager in Princeton, WV. This is a full time, individual contributor position for overseeing all aspects of our operations in the Princeton area. Compensation & Benefits : This is a full time, salaried position with a competitive compensation package of $50,000.00 to $85,000.00 per year, paid biweekly. The package also includes possible bonus opportunities and benefits such as a health benefit package, paid time off, and an excellent incentive package. Responsibilities: Oversee the day to day operations of the company in the Princeton area, including managing staff, budgeting, and setting performance goals. Requirements: Some hotel management experience required in addition to good professional references. EEOC Statement : VP Management is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate against employees or applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristics. We strive to attract, develop, and retain a highly talented and diverse workforce.

HIRING ASAP: Our Prestonsburg KY Hotel is seeking a dependable and detail-oriented individual to join our team as a Housekeeping Associate at our location. This is a full-time, individual contributor role that offers competitive salary and attractive benefits. As a Housekeeping Associate, you will be responsible for maintaining the cleanliness and organization of our establishment to ensure a pleasant and comfortable experience for guests. Compensation & Benefits: - Competitive income - Opportunities for career growth and development Responsibilities: - Perform routine and deep cleaning tasks in guest rooms, public areas, and back-of-house areas according to company standards - Change and replace bed linens, towels, and other amenities as needed - Restock supplies such as toiletries, coffee, and snack items in guest rooms - Report any maintenance issues or concerns to the appropriate department - Respond to guest requests and complaints in a timely and courteous manner - Maintain inventory of cleaning supplies and equipment and inform management when replacement is needed - Adhere to all company policies and procedures, including safety and sanitation standards - Assist guests with luggage and other requests as needed - Collaborate with other departments, such as front desk and maintenance, to ensure efficient and effective operations - Provide exceptional customer service at all times Requirements: - Previous experience in housekeeping or a related field preferred - Knowledge of cleaning and sanitation techniques - Ability to work independently and in a team environment - Excellent time management and organizational skills - Strong attention to detail - Physical ability to stand, walk, and lift up to 50lbs - Flexibility to work a varied schedule, including weekends and holidays EEOC Statement: VP Management is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and actively promote a culture of inclusion and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Job Title: Remote Hotel Booking Coordinator About Destination Knot: Destination Knot is a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories. Position Overview: We are seeking an organized, personable, and service-driven Remote Hotel Booking Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment. Key Responsibilities: Consult with clients to understand their vacation preferences, travel dates, and budget Recommend all-inclusive resorts that best match client needs and expectations Research resort options, amenities, and promotions using approved booking tools Coordinate and manage reservations, ensuring accuracy and timely communication Assist with special requests, itinerary changes, and follow-up support Maintain accurate client records and manage booking documentation Stay updated on popular resort destinations, seasonal promotions, and hospitality trends Qualifications: Previous experience in hospitality, booking coordination, or customer service is a plus Strong communication and relationship-building skills Detail-oriented with the ability to manage multiple client needs simultaneously Tech-savvy and comfortable using booking platforms and digital tools Self-motivated and dependable with the ability to work independently in a remote setting Must be 18 years or older with access to a computer and stable internet connection Passion for vacation planning and delivering exceptional service What We Offer: Fully remote work flexibility Ongoing training and professional development Access to industry tools, resources, and resort networks Incentive opportunities based on performance Supportive team culture and growth potential Travel perks and destination learning experiences Work Environment: This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care. $30,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Summary: The Task Force Manager is a temporary, on-site leader who steps in to support hotel operations during transitions such as management changes, openings, or staffing shortages. This role ensures smooth day-to-day operations and maintains brand standards until permanent leadership is in place. Compensation: $55,000.00 to $70,000.00 Key Responsibilities: Oversee daily hotel operations, including front desk, housekeeping, and guest services Ensure guest satisfaction and resolve any issues promptly Support training and supervision of hotel staff Monitor financial performance and control costs Maintain compliance with company policies and brand standards Report progress and needs to corporate management regularly Requirements: Previous experience as a hotel General Manager or Department Head Strong leadership, communication, and problem-solving skills Ability to travel and adapt quickly to different property environments Excellent knowledge of hotel operations and customer service standards Reporting Location : Las Colinas, TX

Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Front Office Manager at the Hampton Inn & Suites Glendale Westgate . This position comes with a $500 SIGN ON BONUS!! Why You’ll Love Working with Us The Hampton Inn & Suites Glendale Westgateis managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How You’ll Make An Impact Our friendly Hotel Front Office Manager is committed to leading a front desk team to ensure that guests are met with courteous and attentive service throughout their stay. Guest Experience Provide exceptional guest service while setting high service standards for the front desk team to follow Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction Operational Excellence Uphold service quality by investigating guest concerns, initiating corrective action, and conducting periodic room inspections Supervise front desk team, including hiring, training, scheduling, and performance management Instills strong customer service skills with front desk team by modeling and reinforcing excellent guest interactions and communication standards Financial & Front Office Administration Assist with accounting functions including billing, reporting, and financial reconciliation Monitor and support procedures related to inventory, key control, and monetary handling What does success look like in this role? Two or more years of supervisory experience Two or more years of general hotel operations experience Strong customer service skills to include problem-solving and complaint resolution Strong interpersonal, relationship building and communication skills Strong attention to detail and organized Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Glendale Westgate. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Health Savings Account Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires.

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Desk Clerk makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Loading housekeeping carts with all necessary supplies Turns off all electricity (heating or cooling set to fan or cool setting) Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately Cleans the cart & ensures that all bottles are correctly labeled Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. Obtains executive housekeeper’s signature on his/her work assignment sheet Vacuums & sweeps carpets & floors Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) Maintain cleanliness of storage rooms & stocks cart Remove & empties linens from housekeeping cart into laundry cart & sends to laundry Record room status on work assignment sheets Other duties as assigned Education/Experience Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Position : Guest Service Representative / Front Desk Starting Salary Range: $15.00-$16.00/hour or more based on experience. Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type : Part-Time Application Deadline: January 12, 2026 Lee abajo para ver en español. Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We’re looking for a Guest Service Representative to join our Front Desk team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: • Paid vacation, sick, bereavement, & jury duty• Holidays paid at time & ½ when worked• Travel with hotel room discounts• Teammate referral bonuses• Paid time off to volunteer in your community• Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: • Affordable health, dental, & vision plans for you and your family• Low-cost accident, critical illness, & hospital coverage• Flexible spending plans options• 401(k) retirement plans with company contribution What You’ll Do: • Serve as the first point of contact for our guests, creating a positive and welcoming experience.• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues. We’re Looking For: • A friendly, positive attitude with strong customer service skills.• Ability to multitask and work well in a fast-paced environment.• Strong communication skills and a professional approach to solving guest concerns.• Basic computer skills and the ability to stand for extended periods.• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and well being. ¿Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción! Lo que ofrecemos: Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento : Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibless para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás: • Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora.• Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.• Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle.• Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas.• Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas. Lo que buscamos: • Una actitud amigable y positiva con sólidas habilidades de servicio al cliente.• Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido.• Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes.• Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados.• Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Job Title: Hotel Barista Compensation: $15 - $17 Job Summary: We are looking for a friendly and skilled Barista to join our hotel team. The Barista will prepare and serve high-quality coffee and beverages, maintain a clean and welcoming café environment, and provide excellent customer service to hotel guests. Key Responsibilities: Prepare coffee and espresso-based drinks to order Greet guests and take beverage orders Maintain cleanliness and organization of the coffee bar Restock supplies and follow hotel food safety standards Provide a warm, professional, and efficient guest experience Requirements: Prior barista or café experience preferred Strong communication and customer service skills Ability to work flexible shifts, including weekends Team player with a positive attitude

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Prepare or direct preparation of food served using established production procedures Determine amount and type of food and supplies required using production systems Ensure availability of supplies and food or approved substitutions in adequate time for preparation Learn menus, recipes, preparation, and presentation. Set steam table; serve or ensure proper serving of food for tray line or dining room Comply with established sanitation standards, personal hygiene, and health standards. Observe proper food preparation and handling techniques. Store food properly and safely, marking date and item Report necessary equipment repair and maintenance to supervisor Correctly prepare all food served following standard recipes and special diet orders Plan food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food is preserved Apportion food for serving Maintain daily production records Keep work area neat and clean at all times; clean and maintain equipment used in food preparation Complete food temperature checks before service Prep all food for next shift and for the following day Work with servers to ensure guest satisfaction and resolve complaints about food service as needed Availability to work nights, weekends, holidays depending on business needs Other duties as assigned Education/Experience High School Diploma or GED preferred Minimum 1 year experience cooking at restaurant or full service hotel Culinary school 2-4 year degree preferred Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel. GM DUTIES AND RESPONSIBILITIES: Oversee the operations of the hotel. Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget , Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and manage Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. And other things we can discuss once we meet.

Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Job Summary: We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $12 - $14 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

Position: Restaurant Supervisor Starting Salary Range: $20.00-$21.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type : Full-Time Application Deadline: January 2, 2026 Lee abajo para ver en español. Are you a leader who thrives in a fast-paced environment and enjoys delivering exceptional dining experiences? Do you have strong organizational and communication skills with a passion for hospitality? We’re looking for a Restaurant Supervisor to lead and support the restaurant team, ensuring high-quality service and smooth daily operations. We Offer: Team Culture : We work as a team and take pride in supporting each other every day Training and Growth : We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury dutyHolidays paid at time & ½ when workedTravel with hotel room discountsTeammate referral bonusesPaid time off to volunteer in your communityEmployee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your familyLow-cost accident, critical illness, & hospital coverageFlexible spending plans options401(k) retirement plans with company contribution What You’ll Do: Oversee daily restaurant operations, including managing staff schedules, coordinating service, and ensuring guest satisfaction.Lead and train restaurant staff, providing guidance on service standards, customer interaction, and teamwork.Address and resolve guest concerns or complaints promptly and professionally.Collaborate with the kitchen and leadership teams to ensure smooth operations and excellent dining experiences.Monitor inventory and supply levels, assisting in ordering and maintaining stock. We’re Looking For: • Strong leadership and communication skills with a focus on team development.• Experience in a supervisory role within the restaurant or hospitality industry.• A passion for customer service and creating memorable guest experiences.• Ability to work in a fast-paced environment, multitask, and make decisions under pressure. Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing. ¿Eres un líder que prospera en un entorno dinámico y disfruta brindar experiencias gastronómicas excepcionales? ¿Tienes fuertes habilidades organizativas y de comunicación con pasión por la hospitalidad? Estamos buscando un Supervisor de Restaurante para liderar y apoyar al equipo del restaurante, asegurando un servicio de alta calidad y un funcionamiento fluido en las operaciones diarias. Lo que ofrecemos: Cultura de equipo : Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento : Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados: Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibles para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás: • Supervisar las operaciones diarias del restaurante, incluyendo la gestión de horarios del personal, coordinación del servicio y asegurando la satisfacción de los huéspedes.• Liderar y capacitar al personal del restaurante, brindando orientación sobre los estándares de servicio, la interacción con los clientes y el trabajo en equipo.• Abordar y resolver las preocupaciones o quejas de los huéspedes de manera rápida y profesional.• Colaborar con los equipos de cocina y gestión para asegurar operaciones fluidas y experiencias gastronómicas excepcionales.• Monitorear los niveles de inventario y suministros, ayudando en la realización de pedidos y mantenimiento de existencias. Lo que buscamos: • Fuertes habilidades de liderazgo y comunicación con enfoque en el desarrollo del equipo.• Experiencia en un rol de supervisión dentro de la industria de restaurantes o hospitalidad.• Pasión por el servicio al cliente y la creación de experiencias memorables para los huéspedes.• Capacidad para trabajar en un entorno dinámico, multitarea y tomar decisiones bajo presión. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Dual Assistant General Manager at the Courtyard Happy Valley Phoenix North . Why You’ll Love Working with Us The Courtyard Happy Valley Phoenix Northis managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How You’ll Make An Impact Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue. Guest Experience & Team Leadership Provide exceptional guest service while setting high service standards for the Front Desk team to follow Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction Supervise team, including hiring, training, scheduling, and performance management Operational Excellence Cultivate a supportive, inclusive, and engaging work environment where team members can thrive Ensure the safety of guests and team members by upholding all safety procedures and standards Support service quality by addressing guest concerns and initiating prompt, effective solutions Financial & Front Office Administration Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices Assist with accounting functions including billing, reporting, and financial reconciliation Monitor and support procedures related to inventory, key control, and monetary handling What does success look like in this role? Three years of related work experience in hotels At least two years in a hospitality management position Strong organizational skills and attention to detail Ability to handle pressure with poise and finesse Strong leadership and a professional image Strong customer service skills to include problem-solving and complaint resolution Ability to work in a fast-paced setting What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Courtyard Happy Valley Phoenix North. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Health Savings Account Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires.

Job Title: Online Hotel Reservationist – Fully Remote About Destination Knot: At Destination Knot , we create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish. Position Overview: We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you. Key Responsibilities: Assist clients with booking hotels, resorts, and other accommodations through online platforms Research and recommend lodging options based on destination, budget, and preferences Process reservations, updates, and modifications accurately and efficiently Maintain organized records of bookings, client requests, and confirmations Communicate professionally with clients and supplier partners via email, phone, and chat Stay informed on hotel promotions, cancellation policies, and destination trends Collaborate with team members to ensure client satisfaction throughout the booking process Qualifications: Previous experience in hotel booking, hospitality, or customer service preferred Excellent communication skills and a client-focused attitude Strong attention to detail and ability to manage multiple bookings at once Proficient in using online systems, booking platforms, and digital communication tools Ability to work independently in a remote environment Must be 18 years or older with access to a computer and reliable internet Interest in travel and helping others plan comfortable, memorable stays What We Offer: Fully remote work with flexible scheduling Training and development opportunities in the travel and hospitality industry Supportive team environment with growth potential Access to professional booking tools and supplier resources Incentive opportunities and travel perks Work Environment: This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination. $40,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Summary: We are seeking a detail-oriented and dependable Laundry Attendant to ensure that all linens and laundry items are cleaned, organized, and ready for use. The ideal candidate will have excellent time management, organizational skills, and the ability to work independently while maintaining high cleanliness standards. Compensation: $12 - $14 Key Responsibilities: Sort and process soiled linens and towels for washing. Load and unload washers and dryers, adjusting settings as needed. Fold and store clean, dry linens and towels. Refill and measure laundry chemicals as required. Clean and maintain laundry equipment, including lint filter removal and sweeping floors. Remove damaged or stained items from inventory and report them to the supervisor. Maintain a clean and orderly laundry and storage area. Issue linens and towels as requested by staff. Report maintenance issues, safety hazards, and lost and found items to the supervisor. Perform other duties as assigned by management. Requirements: Strong attention to detail and organizational skills. Ability to work independently and handle high-pressure situations. High school diploma or equivalent preferred. Familiarity with laundry procedures and equipment is a plus. Ability to follow company policies and safety protocols. Physical Demands: Regularly required to walk, stand, kneel, and reach with hands and arms. Must be able to lift, push, pull, and move up to 50 pounds.