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Resorts World NYCJamaica, New York
Job Description The Hotel Operations Floor Manager is responsible for assisting in overseeing the Front Office and Housekeeping departments. Their responsibilities include the training, scheduling, and delegation of tasks for these respective divisions while ensuring prompt and friendly guest service and satisfaction. Essential Duties Support the hotel operation by responding to the needs of the Front Office and Housekeeping departments. Provide open communication to guests from pre-arrival to post-stay survey. Ensure that Front Office and Housekeeping employees’ behaviors align with RWNYC & Hyatt’s core values. Collaborate with all other stakeholders, including fellow other operational leaders to ensure the success of the hotel. Supervise employees within Front Office and Housekeeping divisions. Create a detailed checklist for each position to make sure all duties/functions are being accomplished during an associate’s shift. Maintain guest room inventory Ensure all operations and cash handling are done per policies and procedures Maintain information on prices, rates, specials, packages, programs, etc. Analyze, investigate, and resolve guest complaints Ensures proper staffing levels for customer service goals Maintain a regularly scheduled cleaning program for guest rooms and hallways, public spaces and back of the house as well as periodic special projects such as floor care, deep cleaning, mattress flipping. Maintain required par levels for all housekeeping supplies and amenities per the hotels established purchasing guidelines. Conduct ongoing inspection of guest rooms and public spaces to ensure cleanliness standards are being met. Perform any other job-related duties as assigned. Job Requirements To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical and Mental Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of sitting and/or standing/walking. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Work Environment: The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property. Qualifications Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission Bachelor’s Degree AND two (2) years’ experience in a Supervisory position. OR Four (4) years’ experience in a management position OR Two (2) years’ experience in a Supervisory position within Resorts World Six (6) years related work experience in Hotel Front Office or Housekeeping. Ability to work in a fast-paced environment. Service-oriented demeanor with professional presentation skills. Must be high energy, motivational, articulate, and effective in providing exceptional customer service. Must be proficient in Microsoft Word and Excel. Must have excellent organizational, interpersonal, and administrative skills. Must have flexible work availability, including mornings, evenings, weekends, and holidays.

Posted 1 week ago

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Raymond Management CompanyJoliet, Illinois

$16 - $17 / hour

Position: Room Attendant Starting Salary Range: $16.00-$17.00/hour or more based on experience. Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Full-Time Application Deadline: November 28, 2025 Lee abajo para ver en español. Do you enjoy creating a clean, welcoming environment for guests? Are you detail-oriented and take pride in providing excellent service? We’re looking for a Housekeeper/Room Attendant to join our team and help ensure a clean and comfortable stay for our guests. We Offer: • Team Culture: We work as a team and take pride in supporting each other every day• Training and Growth: We provide on-the-job training and support career growth within the company• Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury dutyHolidays paid at time & ½ when workedTravel with hotel room discountsTeammate referral bonusesPaid time off to volunteer in your communityEmployee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your familyLow-cost accident, critical illness, & hospital coverageFlexible spending plans options401(k) retirement plans with company contribution What You’ll Do: Clean and maintain guest rooms and public areas to ensure a high standard of cleanliness and comfort.Restock supplies, change linens, vacuum, dust, and sanitize rooms and bathrooms.Communicate with the front desk and maintenance teams to address guest requests and ensure smooth operations.Uphold safety and cleanliness standards to create a healthy environment for both guests and teammates.Be an essential part of a team that works together to meet and exceed guest expectations. We’re Looking For: • A positive attitude and a willingness to learn.• Attention to detail and a passion for maintaining high cleanliness standards.• The ability to work in a fast-paced environment.• Ability to lift 10 lbs., occasionally up to 35 lbs., and be on your feet for extended periods.• Previous housekeeping or cleaning experience is a plus, but we’re happy to train the right person! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing. ¿Te gusta crear un ambiente limpio y acogedor para los huéspedes? ¿Eres detallista y te enorgulleces de brindar un excelente servicio? Estamos buscando una Camarera/Asistente de Habitaciones para unirse a nuestro equipo y ayudar a garantizar una estancia limpia y cómoda para nuestros huéspedes. Lo que ofrecemos: Cultura de equipo : Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento : Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados : Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibles para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás: • Limpiar habitaciones de huéspedes, incluyendo cambiar la ropa de cama, aspirar, quitar el polvo y desinfectar los baños.• Reponer los artículos de las habitaciones, como toallas, jabón y artículos de tocador.• Asegurarte de que cada habitación esté limpia, ordenada y bien preparada para la llegada de los huéspedes.• Informar de cualquier problema de mantenimiento o reparación en las habitaciones a los departamentos correspondientes.• Ayudar a mantener limpias y ordenadas las áreas públicas, como pasillos y salones. Lo que buscamos: • Atención al detalle y compromiso con mantener altos estándares de limpieza.• Capacidad para realizar tareas físicas exigentes como agacharse, levantar y mover objetos.• Una actitud amigable y profesional con enfoque en la satisfacción del huésped.• Capacidad para trabajar de forma independiente y en equipo.• Experiencia previa en limpieza o trabajos similares es preferible, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Posted 2 days ago

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Moxy HotelMadison, Wisconsin

$16+ / hour

Now hiring a Guest Service Representative at the Moxy Madison Downtown . Join our team, a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends, and Holidays Open to morning and evening shifts Why You’ll Love Working Here The Hotel Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide, A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Madison Downtown. Job Summary: We’re on the hunt for an enthusiastic Guest Service Representative (a.k.a. Front Desk Agent, Moxy-style) to join our team. You’ll be the first face our guests see—and the one they’ll remember. Whether you’re welcoming them with a cocktail at check-in, sharing local tips, or helping them with their stay, you’ll be at the heart of the Moxy experience. What You’ll Do: Welcome and check-in guests at the bar with style and personality Provide exceptional guest service with a friendly, can-do attitude Assist with reservations, room assignments, and guest inquiries Promote hotel features, local attractions, and food & beverage offerings Handle guest issues efficiently and with a positive approach Support other departments as needed—this is a team sport! Option to cross-train as a bartender (Yes, you read that right!) Who You Are: Outgoing, personable, and full of energy Love engaging with people from all walks of life Thrive in fast-paced, ever-changing environments Organized, dependable, and able to multitask Hospitality experience a plus—but not required Bartending experience or interest in learning is a bonus Flexible availability, including nights, weekends, and holidays Why Join Us: Fun, vibrant work culture—seriously, it’s not your typical hotel gig Growth opportunities, including the chance to move into full-time Cross-training in bartending and other areas of the hotel Hotel discounts and perks Be part of a team that values personality just as much as professionalism Ready to join the party and bring the Moxy spirit to life? Apply now and show us what you’ve got! What Will You Get At NCG Hospitality? The Moxy Madison Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation busines and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.00 per hour

Posted 1 week ago

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Embassy Suites Pigeon ForgePigeon Forge, Tennessee
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Prepare or direct preparation of food served using established production procedures • Determine amount and type of food and supplies required using production systems • Ensure availability of supplies and food or approved substitutions in adequate time for preparation • Learn menus, recipes, preparation, and presentation. • Set steam table; serve or ensure proper serving of food for tray line or dining room • Comply with established sanitation standards, personal hygiene, and health standards. Observe proper food preparation and handling techniques. • Store food properly and safely, marking date and item • Report necessary equipment repair and maintenance to supervisor • Correctly prepare all food served following standard recipes and special diet orders • Plan food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food is preserved • Apportion food for serving • Maintain daily production records • Keep work area neat and clean at all times; clean and maintain equipment used in food preparation • Complete food temperature checks before service • Prep all food for next shift and for the following day • Work with servers to ensure guest satisfaction and resolve complaints about food service as needed • Availability to work nights, weekends, holidays depending on business needs • Other duties as assigned Education/Experience • High School Diploma or GED preferred • Minimum 1 year experience cooking at restaurant or full service hotel • Culinary school 2-4 year degree preferred Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

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Crescent CareersSaint Paul, Minnesota
Come and join our great team! We are looking for a dependable self starter. We offer great benefits and love to have fun while we serve a great quality product to our guests. JOB OVERVIEW: Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment. ESSENTIAL JOB FUNCTIONS: 1. Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. 2. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. 3. Date all food containers and rotate as per Crescent standards, making sure that all perishables are kept at proper temperatures. 4. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked. 5. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. 6. Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per Crescent standards. 7. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. 8. Comply with attendance rules and be available to work on a regular basis. 9. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Finger/hand dexterity in order to operate food machinery. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Posted 1 week ago

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Destination KnotNew York, New York

$25,000 - $65,000 / year

Hotel Reservationist | Fully Remote Company: Destination Knot Location: Remote (U.S.) About Us: Destination Knot is a trusted travel agency partnered with an award- winning host agency with over 70 years of experience. We specialize in planning unforgettable vacations, offering cruises, hotels, vacation homes, all-inclusive resorts, and more. Job Description: We are seeking a detail-oriented and customer focused Online Cruise and Hotel Reservationist to join our team. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible. Responsibilities: Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide expert recommendations based on clients’ travel preferences and budgets. Collaborate with top travel suppliers to secure the best deals and promotions. Stay updated on the latest industry trends, travel policies, and exclusive offers. Handle client inquiries, modifications, and cancellations professionally and efficiently. Maintain accurate records of bookings and client interactions. Attend training sessions and supplier webinars to enhance knowledge. Qualifications: Must be 18+ and legally authorized to work in the U.S. Strong communication and customer service skills. Passion for travel and helping others plan unforgettable experiences. Self-motivated with the ability to work independently. Comfortable using online booking systems and learning new software. Previous experience in customer service or sales is a plus but not required. $25,000 - $65,000 a year Compensation & Benefits: Commission-Based: Earn a percentage of each booking with uncapped earning potential. Flexible Schedule : Work full-time or part-time from anywhere. Exclusive Travel Perks : Access to discounted travel, FAM trips, and supplier incentives. Training & Certification: Receive ongoing education and support to build your expertise. How to Apply: If you're passionate about travel and eager to start a rewarding career in the industry, we'd love to hear from you! Apply now to join our team! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 1 week ago

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Atrium HospitalityGreenville, South Carolina

$22+ / hour

Hotel: Greenville Embassy Suites670 Verdae BlvdGreenville, SC 29607Full timeCompensation: $22.00 Hourly Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence What’s in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverag e – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. __________________________________________________ What You Will Do: Perform scheduled preventative maintenance tasks, including guest room care Complete and document guest and associate work orders Troubleshoot and repair minor electrical, HVAC, and plumbing systems Maintain, clean, and adjust pool systems and chemicals Repair furniture, fixtures, and hotel equipment such as laundry, kitchen, and small appliances Perform seasonal landscaping, groundskeeping, and trash removal duties Operate and maintain hand tools and power equipment What We Are Looking For: Minimum 6 months of general maintenance experience required; hotel maintenance experience preferred Ability to lift 25 lbs regularly and 50 lbs occasionally Ability to bend, squat, walk, and stand for extended periods HVAC, electrical, or plumbing certification a plus Why Atrium? Hear it from Thomas E. “My advice? Give Atrium a chance. With opportunities for growth, the ability to move between properties, and a strong support system, there’s really no reason not to.” _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Posted 30+ days ago

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Crescent CareersSan Antonio, Texas
Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members In this role, you will be serving beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. What will you be doing? Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. Greet guests in a courteous and friendly manner, promote and documents orders for drinks. Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Input orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receive cash from guests, make any change needed, verify validity of charges, record charges, and insure vouchers are properly executed, in order to balance all moneys. Lock up and stores all beverage, food and other equipment items, deposit cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. What is required? Previous experience as a bartender Must be possess a valid TABC certification at time of hire. Excellent customer service skills. Ability to work in a busy fast-paced environment.

Posted 1 week ago

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FairfieldChandler, Arizona

$15+ / hour

Hotel Breakfast Attendant, Fairfield Chandler Fashion Center Join a 2025 USA Today Top Workplace Winner! Starting at $15.15 per hour, experienced candidates may qualify for a higher wageMust be able to work 5 days a week 5am-12pm Why You’ll Love Working Here The Hotel Breakfast Attendant position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Fairfield Chandler Fashion Center. How You’ll Make An Impact The guest-focused Hotel Breakfast Attendant is the first to greet our guests in the morning and engage in conversation to create a memorable and personalized experience. Prepares and replenishes breakfast items in an appealing manner Maintains a clean breakfast area by sanitizing tables, chairs, fixtures and surfaces as well as back of house kitchen area Handles the storing of food deliveries, organizes storage areas to ensure the quality of the food, and rotates food stock based on expiration Meets health and sanitation policies for federal, state, local and company standards and requirements What Success Looks Likes Ability to work early mornings Strong oral communication and interpersonal skills Strong attention to detail and excellent organizational skills Motivated to maintain an excellent customer service reputation Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Fairfield Chandler Fashion Center is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $15.15 per hour

Posted 4 days ago

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Destination KnotChicago, Illinois

$25,000 - $65,000 / year

Hotel Booking Specialist | Fully Remote Company: Destination Knot Location: Remote (U.S.) About Us: Destination Knot is a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients. Job Description: We are seeking a detail-oriented and customer-focused Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way. Responsibilities: Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients’ preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers. Handle client inquiries, modifications, and cancellations in a professional and timely manner. Maintain accurate records of bookings and client interactions. Participate in training sessions and supplier webinars to enhance industry knowledge. Qualifications: Must be 18+ and legally authorized to work in the U.S. Excellent communication and customer service skills. Passion for travel and helping others create unforgettable experiences. Self-motivated with the ability to work independently. Comfortable using online booking platforms and learning new software. Prior experience in customer service or sales is a plus but not required. $25,000 - $65,000 a year Benefits: Flexible Schedule: Work full-time or part-time from anywhere. Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives. Training & Certification: Gain access to ongoing education and industry support. How to Apply: If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 1 week ago

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Hotel Indigo Dallas DowntownDallas, Texas
We are looking for an experienced Hotel Front Desk Supervisor to assist the Front Office Manager in leading a team and providing great service and memorable experience to our guests. Benefits for the Hotel Front Desk Supervisor: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities The hotel front desk supervisor will assist the Front Office Manager with maintaining standards of guest service quality, and keeps staff informed of new policies and procedures Accommodate all guest requests in an accurate and efficient manner Handles guest check-ins and check-outs efficiently and in a friendly and professional manner Assist guests and resolves guest challenges to ensure 100% guest satisfaction Accurately conduct all cash handling and credit card processing activities Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures Perform any other job related duties as assigned Desirable Qualifications Prior experience as a Hotel Front Desk Supervisor or similar role Experience with hotel reservations systems like Galaxy Lightspeed or Opera Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel front desk supervisor, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

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Residence Inn NoblesvilleNoblesville, Indiana
When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Houseperson, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Houseperson makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseperson, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseperson, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

Posted today

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Springhill Suites SugarlandSugar Land, Texas
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Desk Clerks (Night Audit) makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk (NightAudit), you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Hotel Desk Clerk (Night Audit), you need : A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted today

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Embassy Suites DFWIrving, Texas

$17 - $19 / hour

Job Summary: The Hotel Shuttle Driver is responsible for safely transporting guests to and from the hotel, as well as local destinations such as airports, attractions, or transportation hubs. This role requires excellent customer service skills, a friendly attitude, and a commitment to providing a comfortable and efficient travel experience for hotel guests. Compensation: $17 - $19 Key Responsibilities: Safely operate the hotel shuttle vehicle in accordance with all traffic laws and safety guidelines. Provide transportation to and from the hotel, including airports, bus stations, local attractions, and other designated locations. Greet guests in a friendly and professional manner, ensuring a positive experience. Assist guests with luggage and ensure their comfort during transportation. Maintain a clean and well-kept shuttle vehicle. Follow the established shuttle schedule and communicate any delays or issues to hotel management. Ensure the shuttle vehicle is fueled, maintained, and ready for daily operations. Provide information about hotel services, local attractions, and nearby transportation options as needed. Report any vehicle malfunctions, accidents, or incidents to hotel management immediately. Adhere to all hotel policies and safety procedures. Qualifications: Valid driver’s license with a clean driving record. Previous driving experience, preferably in a customer service or hospitality environment. Ability to lift up to 50 lbs (e.g., luggage). Strong communication and interpersonal skills. Knowledge of local area and attractions is a plus. Ability to work flexible hours, including evenings, weekends, and holidays. Physical Requirements: Ability to sit and drive for extended periods. Ability to assist with loading and unloading luggage.

Posted today

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Gorman & Company, Inc.Kenosha, WI

$17+ / hour

MAINTENANCE TECHNICIAN Are you someone who likes having fun at work and enjoys being part of a collaborative team? We are looking for motivated and hard-working individuals who are committed to providing first class customer service. If you want to be valued and make a difference at work, apply today! Our company offers an engaging work environment and a full line of great benefits to those who qualify! A Maintenance Technician is one of the most important jobs in maintaining our hotel in a safe, attractive, and comfortable condition for our guests. Stella is looking for experienced maintenance technicians who are committed to providing first class maintenance and cleaning services as part of a collaborative team. As a Maintenance Technician, you will assist with: Retains relationships with peers and all other departments within the company Maintains relationships and assists with guests, suppliers, vendors, and others serving the Company. Satisfies service requests throughout the hotel per work orders, following company procedures. Unit preparation to include painting, cleaning, repairing and/or replacing appliances, plumbing and/or electrical fixtures, etc. Preventive maintenance by regularly inspecting grounds, property, plumbing, electrical fixtures and appliances for repair, wear, and damage. Emergency maintenance when needed. Clean and supply designated areas. Any other duties assigned by Chief Engineer or General Manager. Picks up trash on property by assisting housekeeping team in maintaining cleanliness and safety of the property. Reports all needed repairs to Chief Engineer or General Manager. Assists with other types of maintenance when necessary and assigned by Chief Engineer or General Manager. Maintains confidentiality of co-workers, management, owners, past and current guests, vendors and all outside contacts. Attends all instructional classes conducted by management. What do I need to qualify to be a Maintenance Technician? Previous maintenance experience required. Excellent mechanical aptitude and experience in servicing, troubleshooting, diagnosing, repairing, and installing a variety of items such as HVAC, electrical, plumbing, drywall, carpentry, and standard appliances. Is familiar with gas turnoffs, clean-out traps, fire extinguishers and fire hydrants. Must be able to read work orders / service requests. Good safety habits. Ability to communicate effectively with a wide range of people. Is on-call for emergency duty when assigned. Why work with us at the Stella? Competitive pay starting at $17.00 per hour Full Benefits- Medical, Dental, Vision, Life, Short/Long- Term Disability, Flex Spending, and more! Paid Parental Leave 401K+ Match (up to 6%) 18 Days PTO & 9 1/2 Paid Holidays Employee Assistance Program Education Reimbursement towards position related coursework Team Member Development & Training Culture Club Committee dedicated to making your employee experience great Gorman & Company is a trusted partner in the community specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings. Equal Opportunity Affirmative Action Employer.

Posted 3 days ago

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TruTallahassee, Florida
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Loading housekeeping carts with all necessary supplies Turns off all electricity (heating or cooling set to fan or cool setting) Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately Cleans the cart & ensures that all bottles are correctly labeled Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. Obtains executive housekeeper’s signature on his/her work assignment sheet Vacuums & sweeps carpets & floors Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) Maintain cleanliness of storage rooms & stocks cart Remove & empties linens from housekeeping cart into laundry cart & sends to laundry Record room status on work assignment sheets Other duties as assigned Education/Experience Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted today

VP Management logo
VP ManagementPrestonsburg, Kentucky
HIRING ASAP: A Prestonsburg KY Hotel is seeking a dependable and detail-oriented individual to join our team as a Housekeeping Associate at our location. This is a full-time, individual contributor role that offers competitive salary and attractive benefits. As a Housekeeping Associate, you will be responsible for maintaining the cleanliness and organization of our establishment to ensure a pleasant and comfortable experience for guests. Compensation & Benefits: - Competitive salary based on experience - Opportunities for career growth and development Responsibilities: - Perform routine and deep cleaning tasks in guest rooms, public areas, and back-of-house areas according to company standards - Change and replace bed linens, towels, and other amenities as needed - Restock supplies such as toiletries, coffee, and snack items in guest rooms - Report any maintenance issues or concerns to the appropriate department - Respond to guest requests and complaints in a timely and courteous manner - Maintain inventory of cleaning supplies and equipment and inform management when replacement is needed - Adhere to all company policies and procedures, including safety and sanitation standards - Assist guests with luggage and other requests as needed - Collaborate with other departments, such as front desk and maintenance, to ensure efficient and effective operations - Provide exceptional customer service at all times Requirements: - High school diploma or equivalent - Previous experience in housekeeping or a related field preferred - Knowledge of cleaning and sanitation techniques - Ability to work independently and in a team environment - Excellent time management and organizational skills - Strong attention to detail - Physical ability to stand, walk, and lift up to 50lbs - Flexibility to work a varied schedule, including weekends and holidays - Must pass a background check and drug screening EEOC Statement: VP Management is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and actively promote a culture of inclusion and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Posted today

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HiltonTupelo, Mississippi
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Loading housekeeping carts with all necessary supplies Turns off all electricity (heating or cooling set to fan or cool setting) Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately Cleans the cart & ensures that all bottles are correctly labeled Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. Obtains executive housekeeper’s signature on his/her work assignment sheet Vacuums & sweeps carpets & floors Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) Maintain cleanliness of storage rooms & stocks cart Remove & empties linens from housekeeping cart into laundry cart & sends to laundry Record room status on work assignment sheets Other duties as assigned Education/Experience Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted today

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Savannah AirportSavannah, Georgia
Shuttle Driver/Houseperson Shuttle Drivers are responsible for transporting guests to and from the hotel, local area attractions, and providing recommendations for restaurants and tourist activities. Key responsibilities include driving guests to designated locations, assisting with luggage, maintaining vehicle cleanliness, and performing concierge duties. When not transporting guests this team members will also perform the duties of a houseperson by maintaining cleanliness in assigned areas, supporting room attendants, and ensuring adherence to brand standards. The role combines physical labor, attention to detail, and guest interaction. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed Special team member hotel rates for travel enthusiasts Responsibilities: Transporting guests to and from local destinations in a timely and safe manner Assisting with housekeeping tasks including cleaning public areas, guest rooms, and bathrooms Maintaining cleanliness and orderliness of shuttle vehicles Ensuring guest satisfaction by providing superior service Requirements: Valid driver's license and clean driving record Excellent customer service skills Ability to work in a team environment Physical stamina for lifting and carrying cleaning supplies Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted today

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SparkIndianapolis, Indiana
Exciting Transition to Hilton Spark! Become a Valued Member of the Hilton Spark Family Today! When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Houskeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Part-Time Day Shifts Weekend Availability Flexible schedule Our Hotel Housekeeping team makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Housekeeper, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: A professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions . Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job

Posted today

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Floor Manager Hotel Operations

Resorts World NYCJamaica, New York

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Job Description

Job Description

The Hotel Operations Floor Manager is responsible for assisting in overseeing the Front Office and Housekeeping departments. Their responsibilities include the training, scheduling, and delegation of tasks for these respective divisions while ensuring prompt and friendly guest service and satisfaction.

Essential Duties

  • Support the hotel operation by responding to the needs of the Front Office and Housekeeping departments.
  • Provide open communication to guests from pre-arrival to post-stay survey.
  • Ensure that Front Office and Housekeeping employees’ behaviors align with RWNYC & Hyatt’s core values.
  • Collaborate with all other stakeholders, including fellow other operational leaders to ensure the success of the hotel.
  • Supervise employees within Front Office and Housekeeping divisions.
  • Create a detailed checklist for each position to make sure all duties/functions are being accomplished during an associate’s shift.
  • Maintain guest room inventory
  • Ensure all operations and cash handling are done per policies and procedures
  • Maintain information on prices, rates, specials, packages, programs, etc.
  • Analyze, investigate, and resolve guest complaints
  • Ensures proper staffing levels for customer service goals
  • Maintain a regularly scheduled cleaning program for guest rooms and hallways, public spaces and back of the house as well as periodic special projects such as floor care, deep cleaning, mattress flipping.
  • Maintain required par levels for all housekeeping supplies and amenities per the hotels established purchasing guidelines.
  • Conduct ongoing inspection of guest rooms and public spaces to ensure cleanliness standards are being met.
  • Perform any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of sitting and/or standing/walking.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. 

Work Environment:

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

Qualifications

  • Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations.
  • Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
  • Bachelor’s Degree AND two (2) years’ experience in a Supervisory position.
    • OR Four (4) years’ experience in a management position
    • OR Two (2) years’ experience in a Supervisory position within Resorts World
  • Six (6) years related work experience in Hotel Front Office or Housekeeping.
  • Ability to work in a fast-paced environment.
  • Service-oriented demeanor with professional presentation skills.
  • Must be high energy, motivational, articulate, and effective in providing exceptional customer service.
  • Must be proficient in Microsoft Word and Excel.
  • Must have excellent organizational, interpersonal, and administrative skills.
  • Must have flexible work availability, including mornings, evenings, weekends, and holidays.

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