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Concord Hospitality logo
Concord HospitalityWauwatosa, WI
Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery, and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a newly developed premium distinctive hotel is seeking an On-Call/Part-Time Event (Banquet) Server. The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today. We are looking for associates and leaders that have a passion to serve others! Working on the Events Team, your role is key to the overall guest experience. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, working as a team, and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some of the great benefits of working with us: Competitive Pay 401(k) with company contribution - free money! Hotel Discounts Worldwide Exclusive discounts on concert tickets, theme park passes, rental cars, and more Verizon wireless discount Free parking in structure and easy access to public transportation Complimentary and discounted food and beverage Clean and secure locker room for personal belongings Company uniform Safety shoe discount Deeply discounted dry cleaning Personal and professional developmental opportunities; classroom training, online training, and educational assistance program Role Summary: Greet and serve guests attending events being hosted at the hotel, following guidelines and procedures regarding the service of food and beverage. Responsibilities: Proactively serve and engage with guests and anticipate guests needs. Properly clean and fill table complements (salt and pepper, sugar, bread baskets, etc.). Read event orders and assist in completing a setup, as needed. Work safely and courteously at all times. Learn the menu for each function served and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served. Maintain neat and clean station. Constantly patrol assigned station, refilling beverages, removing service items and condiments per established policies and procedures. Use proper in-room clearing and aisle tray breakdown procedures. Assist in set-up and breaking down special food service tables and equipment. Follow all guest check and money-handling procedures, when applicable. Complete assigned side tasks, such as sorting linens, hanging/storing drapes, cleaning/storing serving equipment, etc. Perform reasonable requests by management, which the associates are capable of performing. Report to work on time and in full uniform. Use proper lifting procedures. Desired Skills and Experience: Banquet/Event serving experience preferred. Flexible availability is required (including nights and weekends). Compensation: The starting pay is $7.25 per hour. This is a tipped position. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer

Posted 3 weeks ago

B.F. Saul Company Hospitality logo
B.F. Saul Company HospitalityTysons Corner, VA
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for serving food and beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded. Ensures exceptional guest service and creates an inviting atmosphere. Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction. Responsibilities: Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service to guests using proper serving techniques. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Serving Duties: Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques. According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded. Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable. Adheres to all health regulations, keeping and local liquor laws. Helps control expenses: Responsible for proper use of all banquet collateral and equipment. Adheres to cost controls to reduce expenses and waste. Works Safely: Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings. Works collaboratively with all others: Assists bartenders and works as a team player to ensure all guest needs are met. Works as a team player to ensure all guest needs are met. Completes all assigned duties within or outside the normal scope of responsibilities. Side Work/Other Duties: Completes all required side work, and takes initiative to assist wherever necessary. Actively contributes to the success of the guest experience. Required Skills and Experience: High school diploma/GED or equivalent experience required. TIPS or CARE beverage service certification desired, or the ability to obtain certification is required. Must have one or more years of previous guest service experience. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment. Must have the ability to speak, understand, and write English in order to meet guest's needs. Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift. Prefer one or more years of previous serving experience in a banquet environment. EEO AA M/F/Vet/Disabled $23 - $23 an hour B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled

Posted 30+ days ago

S logo
SAN MANUEL INDIAN BINGO & CASINOHighland, CA
Under the direction of the Manager Hotel Front Desk, the Lobby Ambassador is responsible for engaging with Hotel guests to enhance their overall experience. Acknowledges and welcomes all guests according to enterprise and Department standards, anticipating guest and visitor needs and thanking guests with genuine appreciation. Creates unique memories, builds rapport, and maintains a professional relationship with guests while following and meeting enterprise service excellence standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Engages Hotel guests to enhance service experience. Effectively provides information on all outlets within hotel and is knowledgeable of all hours of operations and all Hotel offerings (Restaurants & Bars, Lounge and Casino). Works closely with all other departments such as restaurants, spa and entertainment to make sure guest needs are met. Responds to special requests from guests with unique needs and follows up to ensure satisfaction. Gathers, summarizes, and provides local area knowledge to inform guests about property and surrounding area's amenities, (including special events and local activities). Contacts appropriate individual or department (Bell Person, Housekeeping, Food & Beverage etc.) as needed to resolve/address guest requests or concerns. Safeguards confidential nature of guest, department, and enterprise data; adheres to all health and safety policies and procedures set by enterprise. Reports accidents, injuries, and unsafe work conditions to management. Completes regular customer service and safety training to keep certifications current as needed. Contributes to environment which motivates employees to collaborate, learn, perform, and develop their skills. Reports all maintenance issues pertaining to facilities via internal systems and reports all guest requests to Supervisor/Manager on Duty as needed. Ensures follow up to confirm timely completion and resolution. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS High School Diploma or equivalent required. Minimum of three (3) years customer service experience required. Upscale hotel experience preferred. Must have schedule flexibility including evenings, weekends, holiday shifts and overtime when needed. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Excellent communication skills required. Ability to identify and prioritize issues. Excellent organizational skills. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Select One of the Following for Driving Responsibilities: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Posted 30+ days ago

Atrium Hospitality logo
Atrium HospitalityMiddleton, Wisconsin
Hotel : Madison Marriott1313 John Q Hammons DrMiddleton, WI 53562Full timeCompensation Range : 15.50 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What’s in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverag e – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. Job Description What You Will Do Clean guest rooms and public areas like a pro—beds made, bathrooms sparkling, and not a dust bunny in sight. Restock towels, toiletries, and amenities so guests feel cared for (and never have to ask for an extra roll). Sort laundry, operate machines safely, and handle linen like it's made of gold (or at least 600-thread-count cotton). Keep your cart and closets organized—because a tidy workspace equals a tidy hotel. Pitch in with deep cleaning, special projects, and team training when needed. What We Are Looking For Previous cleaning or housekeeping experience – You know your way around a vacuum and how to spot a smudge from 10 feet away. Customer service mindset – Friendly, helpful attitudes make guest stays memorable (for all the right reasons). High school diploma or equivalent – A solid start to a career in hospitality. Physical stamina – You can lift 50 lbs, bend, squat, and be on your feet for the whole shift—housekeeping is a workout! Flexible schedule – Early mornings, weekends, holidays? You’re ready when guests are. Why Atrium: Hear it from Jennifer: I feel valued and recognized through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, opportunities for growth, peer recognition, and competitive compensation and benefits. ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Posted 1 day ago

VP Management logo
VP ManagementPrinceton, West Virginia
Job brief We are looking for a Hotel Human Resource Manager to oversee all staff-related procedures and craft HR strategies in alignment with our business needs. Hotel HR Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation and experience hiring employees for various roles and seniority levels. Ultimately, you will help us run a healthy hotel business where our employees are happy, engaged and productive. Responsibilities Design hiring plans for all hotel departments based on seasonal needs Technologically sound, create worklist and give higher management update about the work. Proactive give us good idea on how we can improve our system. Interview and assess job candidates Manage compensation and benefits plans Onboard new hires Report on employee turnover rates Organize employee records, like contracts, paying special attention to work permits and visas Implement employee retention programs (like end-of-season bonuses) Coordinate accommodation, catering and transport for our staff when necessary Schedule trainings for all hotel employees (for example, customer service skills training) Act as the point of contact when employees have queries or job-related issues Ensure hotel staff complies with relevant health and safety regulations Recruitment and Staffing Onboarding and Orientation Employee Relations Performance mgmt Training and development Compensation and benefits Policy Development and Implementation HR Administration Employee engagement and retention Compliance and Legal Matters Requirements and skills Work experience as an HR Manager, preferably in the hospitality industry Experience in conducting interviews Understanding of labor legislation with an emphasis on part-time and overtime regulations Excellent communication skills and computer skills. BSc in Human Resources, Organizational Psychology or similar field Additional diploma in Hotel Management is a plus Good organization and time management skills

Posted today

PM Hotel Group logo
PM Hotel GroupJacksonville, FL
What You'll Do: Flawless service is the centerpiece of hospitality-and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular. Your personality combined with your knowledge of the menu is the can't-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless. Here are a few things you can expect to do during a typical shift: Communicate effectively with guests and answer questions regarding menu items, specials and beverages. Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen. Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner. Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler's and Liquor Permits are also required. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

T logo
The Del Monte LodgeSaratoga Springs, NY
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family owned business headquartered in Rochester, NY. As an industry leader DelMonte Hotel Group develops, owns and operates award-winning properties across 3 states including New York, Ohio, and Pennsylvania. We are currently seeking experienced and driven candidates just like you to serve as a Hotel Maintenance Manager. The main objective of the Hotel Maintenance Manager is to ensure the proper working order of all hotel assets including the directing, training and mentoring the Engineering staff in preventative maintenance, skilled trouble shooting and repair using proper Carpentry, Plumbing, Electrical, Masonry or other engineering or mechanical techniques. Successful candidates will combine meticulous professionalism with a friendly, welcoming, and energetic personality, as well as utilize excellent time management and communication skills. Benefits As a Hotel Maintenance Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with an excellent compensation package. Compensation: $20.00 - $28.00 based on experience with possible overtime and plus bonus potential Comprehensive benefit package including health, dental, vision, life insurance, 401k Paid Time Off Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities If you are quality oriented, driven to succeed, and enjoy sharing knowledge and expertise with others, consider applying today!

Posted 1 week ago

Concord Hospitality logo
Concord HospitalityRaleigh, NC
Renaissance Raleigh Hotel is looking for an experience Maintenance Tech. Salary: $18.00-$20.40 (based upon experience and certifications) MUST have availability to work nights and weekends Key Role Responsibilities: As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Chief Engineer on building and grounds maintenance Provide a safe environment for our guests and the hotel staff by meeting all safety standards Provide professional courteous service to our guests and be accommodating to various requests Be a team player and assist in other departments when help is needed Must be knowledgeable of all emergency procedures and aware of all Job Safety Analysis guides Qualifications High school diploma or certifications in the following areas HVAC, Plumbing, and or Electrical (a plus) Minimum 2 years of experience in general maintenance or engineering in a hotel or similar environment Knowledge of HVAC, plumbing, electrical, and mechanical systems Ability to troubleshoot and resolve maintenance issues efficiently Familiarity with safety standards and procedures (OSHA knowledge preferred) Strong communication and customer service skills Ability to work independently and as part of a team Must be able to lift up to 50 lbs and stand/walk for extended periods Availability to work flexible hours, including nights, weekends, and holidays Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, disability insurance options, 401k, company paid holidays, associate room discounts, tuition assistance, training & development and career advancement opportunities. Why Renaissance? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates. We are associate-focused, meaning that as we make decisions, we think about how these decisions will impact our associates. We realize the importance of work-life balance, we understand that transparency is key, giving back in the communities in which we live, means a great deal to us, and lastly…let's make sure we have FUN! We encourage diversity and belonging and appreciate that we all are different and our differences are what make us great! Renaissance Raleigh Hotel has also earned the recognition of being a GREAT PLACE TO WORK for Millennials and Great Places to Work for Women!

Posted 3 weeks ago

PM Hotel Group logo
PM Hotel GroupBaltimore, MD
Job Summary Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. Summary of Essential Job Functions Spend majority of shift on foot patrol, walking and climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling. Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and/or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands. Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices. Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. Sufficient manual dexterity in hands to manipulate fire and alarm panel switches. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Posted 3 weeks ago

PM Hotel Group logo
PM Hotel GroupOakland, CA
What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupWilmington, DE
What You'll Do Oversee daily housekeeping operations, including room inspections and assignment of tasks Train, coach, and support room attendants, housepersons, and laundry staff Ensure cleanliness and maintenance standards are met in all guest rooms and public areas Communicate effectively with the Front Office and Engineering teams to address guest needs and room readiness Assist with inventory control and ordering of cleaning supplies and amenities Uphold all safety, sanitation, and quality guidelines in line with brand and company standards Who You Are A hospitality professional with previous housekeeping or supervisory experience in a hotel setting Meticulous in your standards and able to spot even the smallest details Organized, reliable, and proactive in solving problems A natural leader who inspires and motivates others to perform at their best Committed to delivering a clean, welcoming, and luxurious environment for every guest Why You're Here You know that cleanliness and comfort are the foundation of an unforgettable stay. You take pride in leading a team that operates behind the scenes but plays a starring role in the guest experience. At HOTEL DU PONT, you'll help relaunch a legendary property and ensure every guest's first impression is nothing short of exceptional. Lead with care. Deliver with pride. Be part of the relaunch of an icon.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Hollywood, FL
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14 per hour. Work Schedule: The work schedule for this position can include AM/PM/Overnight shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: N/A Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Basic Math Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 2 weeks ago

Concord Hospitality logo
Concord HospitalityHouston, TX
Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers who will be responsible for: Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. Maintaining security of your equipment, key and supplies issued to you. Reporting lost and found articles to your supervisor. Respond to guest requests in a friendly and timely manner. Imagine how our guests feel, when they open the door to the hotel room that you just cleaned, and they see it looking spotless and clean. The work you do impacts guest satisfaction and can make the difference of whether or not guests return to our hotel. Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. If you are looking for a job where you will feel valued and can be recognized for your hard work, apply online to Concord Hospitality. ¿Estás listo para comenzar un camino con Concord? ¿Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti! Concord Hospitality está contratando amas de llaves que serán responsables de: Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel. Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado. Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc. Mantener la seguridad de su equipo, llaves y suministros que se le entreguen. Informar artículos perdidos y encontrados a su supervisor. Responda a las solicitudes de los huéspedes de manera amistosa y oportuna. Imagínese cómo se sienten nuestros huéspedes cuando abren la puerta de la habitación del hotel que acaba de ser limpiara y la ven impecable y limpia. El trabajo que realiza tiene un impacto en la satisfacción de los huéspedes y puede marcar la diferencia en el regreso o no de los huéspedes a nuestro hotel. Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios. Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality. Pay: $15.00

Posted 1 week ago

Ace Parking Management, Inc. logo
Ace Parking Management, Inc.San Diego, CA
Compensation Range: $17.25 - $19.00 per hour plus tips. About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The duties entail the following: Accountability Promptly and safely park and retrieve vehicles following company policies and procedures. Maintain accurate records of parked vehicles and ensure keys are securely stored. Adhere to company policies and safety guidelines at all times. Communication Greet guests warmly and professionally, establishing a positive first impression. Effectively communicate parking procedures and fees to guests. Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner. Coordinate with fellow team members to ensure efficient service delivery. Family Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family. Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns. Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations. Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash. Provide additional customer service assistance as needed, such as carrying bags or assisting with directions Profitability Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately. Report any maintenance issues or equipment malfunctions promptly to minimize downtime. About YOU: To work at our company, you should possess the following experience and attributes: High school diploma or GED. Excellent communication and interpersonal skills. Strong sense of accountability and responsibility. Ability to work effectively in a team environment. Exceptional customer service skills. Reliable, friendly, and ability to create a lasting impression. Physical ability to move quickly and lift heavy items (up to 50 lbs.) Previous valet or customer service experience is a plus. What We Can Offer You for All Your Hard Work: $17.25 - $19.00 per hour plus tips. Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Newport, RI
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay for this position is $12 per hour plus tips. Work Schedule: The work schedule for this position is open availability. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Guest Experience Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Experience Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Descriptive Statement(s) % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 25% Parks and retrieves vehicles while driving slowly and cautiously. Opens all vehicle and hotel doors for guests. 25 Assists guests with bell services and luggage storage as needed. Conducts thorough room presentations for guests. Assists guests with room changes when needed.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 20% The total amount of time for all functions of the job 100% Must be at least 18 years of age. Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. #Appcast-HiPo

Posted 30+ days ago

Noble House Hotels and Resorts logo
Noble House Hotels and ResortsSeattle, WA
Description We are: The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury. A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences. Our Culture: The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all" and neither are our associates. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. ABOUT US: Originally built for the 1962 World's Fair, The Edgewater Hotel has marked its place in history as the host to many famous names in the music scene from The Beatles to Blondie. Embraced by Elliott Bay, The Edgewater stands watch over the Olympic Mountains and Seattle skyline. Practically floating on water, the hotel boasts an authentic Pacific Northwest experience including aluminum exteriors, natural wood interiors and river-rock fireplaces. This classic landmark is defined through its culture and distinctive atmosphere. The Edgewater is an independent boutique, one of kind, 223 rooms iconic hotel with 11,000 sq ft of meeting space. Job Description: As the Assistant Banquet Manager, you'll provide leadership and support to the banquet staff by being a strong communicator and ensuring a high standard of guest satisfaction and operating within the established budgets and goals. You'll guarantee your team provides guests with exceptional food and beverages in a cultivated, timely and accurate fashion. The ideal candidate will be familiar with daily banquet operations including but not limited to, food, wine, spirits, and service techniques. You own this if you.... Ensure partnership for successful execution of all specifics of banquet contracts resulting in high customer service levels and repeat customer business. Assist in communicating effectively and executing solutions in the Banquet Department Manager role in correlation with other departments. Cultivate a synergistic environment with superior guest service by proactively responding to and resolving key concerns. Perform inventory management through stocking and organizing, as well as advising food and beverage orders to upper management. Supervise and coordinate the daily operation of meeting/banquet set-ups and service. Salary: $80,000 Leadership enjoys the following benefits: Health Benefits Package--Medical/Dental/Vision 401K Paid Time Off --holidays/personal/vacation/sick Onsite Parking $35/month Complimentary dry cleaning Commuter Reimbursement Program - For transportation to and from work using public transportation, and with receipts submitted, we will pay up to $75 each month or 50% of the cost of a monthly ORCA pass, whichever is greater. Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide) Career growth opportunities and Recognition Programs On Demand Pay Education Assistance Program A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.. Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Posted 30+ days ago

Encore logo
EncoreBoston, MA
Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Operations Management Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. Participates in crew scheduling process with venue management and Workforce, focusing on talent to task, business levels, and unique event or client requirements. Ensures flowsheets are updated and properly completed. Works with team to establish coordinated communications for the management of events. Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences). Assists management in team member compliance with Operational Excellence. Provides suggestions for scheduling and operational efficiencies accordingly. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following Encore's Service Standards. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Fosters and maintains the hotel/client relationship. Assists management in team member compliance with Encore's Service Standards. Training/Staff Development Assists in training technicians on all floor activities. Assists in training technicians on the venue's operational standards and Encore's service and operational standards. Serves as a mentor for new hires. Provides guidance and understanding of technician career journey Models and reinforces a positive working environment centered around company values. Event Technology Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment. Troubleshoot technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Performs preventative maintenance on equipment to keep it presentable and in good working condition. Leads the team in proper security, storage, transportation, and maintenance of equipment. Participates in physical inventory count processes as requested. Job Qualifications Bachelor's degree is preferred. 3-5 years of customer service or hospitality experience is preferred. 3-5 year of audio-visual experience is required. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: https://jobs.encoreglobal.com/en/career-paths Knowledge of technical theory. Advanced problem-solving skills. Experience leading workflow and team members. A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Must be able to lift 50 lbs. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Manages Ambiguity Drive Results Directs Work Achieves Goals See The Big Picture Financial Acumen Value People Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never. Physical Activities Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Posted 4 days ago

Concord Hospitality logo
Concord HospitalityClayton, MO
Now Hiring: Experienced Servers for Upscale Rooftop Bar in Downtown Clayton! Are you an outgoing, dynamic individual with a passion for providing exceptional service? Do you thrive in a fast-paced, upscale environment? If so, we want you to join our team! The High Bar Clayton is our rooftop bar and restaurant, offering sweeping views of downtown Clayton! We are looking for experienced servers who are eager to showcase their talents and contribute to an unforgettable dining and lounge experience for our guests. Position: Server Key Qualifications: Proven experience as a server, preferably in an upscale setting. Outgoing personality with excellent communication skills. Strong understanding of food and beverage trends. Ability to drive sales and delight guests with exceptional service. Keen eye for detail and a commitment to maintaining high standards. Enthusiasm for showmanship and creating a memorable atmosphere. What We Offer: Competitive pay with outstanding earnings potential. Opportunity to work in a vibrant, dynamic, and upscale environment. Be part of a passionate and dedicated team. Enjoy the best views in downtown Clayton while you work. Responsibilities: Provide exceptional service to our guests, ensuring a memorable dining experience. Demonstrate knowledge of our menu, including food and beverage offerings. Upsell and recommend menu items to enhance guest satisfaction. Maintain a clean and organized work area. Work collaboratively with team members to ensure smooth operations. If you have a passion for hospitality and a desire to be part of something special, we want to hear from you! Benefits (Full Time Associates only) Here are some reasons our associates like working for us: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All." Pay range: $8.00 per hour - $9.60 per hour plus tips

Posted 1 week ago

Towne Park Ltd. logo
Towne Park Ltd.Dallas, TX
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10 per hour plus $14-$16 per hour in tips. Work Schedule: The work schedule for this position is dependent upon hotel business volumes which will be discussed during the interview. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Bell Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Bell Attendant is also responsible for assisting hotel guests with luggage, including delivery and pick up of guest luggage during arrival and departure. Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. Conducts thorough room presentations for guests. Assists guests with room changes when needed. Maintains an in-depth knowledge of the rooms, meeting facilities and public areas of the hotel. Opens all vehicle and hotel doors for guests. Assists guests with directions, taxis, reservations and all other inquiries. Provides information to guests about the hotel, meeting rooms, amenities, and main attractions in the area. Assists guests with transportation to off-site locations using only approved taxi cab or transport services. Correctly tags individual bags to be stored in the bell storage area. Assures all guests and luggage are safely transported to and from assigned destinations. Continually monitors and maintains cleanliness and order of guest services area. Delivers messages, items and/or guest amenities as requested. Completes all tasks in a timely manner as instructed by the Account Manager Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must complete the Wheelchair Safety Training course provided by Towne Park Work Experience: One to three months related experience and/or training Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed

Posted 2 weeks ago

B logo
Bally's CorporationStateline, NV
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. Responsibilities: The following and other duties may be assigned as necessary: Develop strong relationships with existing and potential business which will include strategies for gaining potential business. Solicits and negotiates business for the hotel. Creates, prioritizes, and implements strategic sales plans within his/her assigned territory and market segment. Conducts professional property site tours and presentations. Assists the VP of Sales with special projects. Timely follow up, communication, and tracking of leads and outstanding proposals. Conduct site inspections on an as needed basis. Responsible for processing rooming lists and credit applications. Responsible for preparation of contracts, booking recaps and other departmental paperwork for operation as well as general correspondence. Responsible for monitoring traces on a daily basis. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed and addresses issues as they arise. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management. Maintains strict confidentiality in all departmental and company matters. The ability to travel to industry events and trade shows to solicit new opportunities and represent the Hotel. What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Posted 30+ days ago

Concord Hospitality logo

Part-Time Banquet Server (Aaa Four Diamond Renaissance Hotel)

Concord HospitalityWauwatosa, WI

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Job Description

Your Path Begins Here

At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery, and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.

Renaissance Milwaukee West, a newly developed premium distinctive hotel is seeking an On-Call/Part-Time Event (Banquet) Server. The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.

We are looking for associates and leaders that have a passion to serve others! Working on the Events Team, your role is key to the overall guest experience. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, working as a team, and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Here are some of the great benefits of working with us:

  • Competitive Pay
  • 401(k) with company contribution - free money!
  • Hotel Discounts Worldwide
  • Exclusive discounts on concert tickets, theme park passes, rental cars, and more
  • Verizon wireless discount
  • Free parking in structure and easy access to public transportation
  • Complimentary and discounted food and beverage
  • Clean and secure locker room for personal belongings
  • Company uniform
  • Safety shoe discount
  • Deeply discounted dry cleaning
  • Personal and professional developmental opportunities; classroom training, online training, and educational assistance program

Role Summary:

  • Greet and serve guests attending events being hosted at the hotel, following guidelines and procedures regarding the service of food and beverage.

Responsibilities:

  • Proactively serve and engage with guests and anticipate guests needs.
  • Properly clean and fill table complements (salt and pepper, sugar, bread baskets, etc.).
  • Read event orders and assist in completing a setup, as needed.
  • Work safely and courteously at all times.
  • Learn the menu for each function served and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served.
  • Maintain neat and clean station. Constantly patrol assigned station, refilling beverages, removing service items and condiments per established policies and procedures.
  • Use proper in-room clearing and aisle tray breakdown procedures.
  • Assist in set-up and breaking down special food service tables and equipment.
  • Follow all guest check and money-handling procedures, when applicable.
  • Complete assigned side tasks, such as sorting linens, hanging/storing drapes, cleaning/storing serving equipment, etc.
  • Perform reasonable requests by management, which the associates are capable of performing.
  • Report to work on time and in full uniform.
  • Use proper lifting procedures.

Desired Skills and Experience:

  • Banquet/Event serving experience preferred.
  • Flexible availability is required (including nights and weekends).

Compensation:

  • The starting pay is $7.25 per hour. This is a tipped position.

Why Concord?

Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer

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