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Towne Park Ltd.Indianapolis, IN
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9-$11 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position can include AM/PM shift times. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.
Posted 30+ days ago
Aramark Corp.Wawona, CA
Job Description The Recreation Worker II is responsible for daily horse maintenance and care, providing guided horseback tours to guest, and running mule trains to transport supplies to various camps. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Long Description COMPENSATION: The Hourly rate for this position is $16.50 to $16.50. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Lead guests on guided trail rides Provides lessons to guests on basic horsemanship, riding, and horse care Interacts with guests to ensure rides are educational and safe Performs administrative duties including answering phones, taking reservations, and processing payment for rides Provides care for horses and maintains barn/stables Adheres to safety policies and procedures to ensure safety of guests and horses Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Other duties and tasks as assigned by manager At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous experience as a horse wrangler preferred Demonstrates working knowledge of horsemanship, riding, and horse care Demonstrates interpersonal and communication skills, both written and verbal Occasional lifting, carrying, pushing, or pulling of greater than 50 lbs. Work involves exposure to unusual elements and extreme temperatures This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Merced
Posted 30+ days ago
The Del Monte LodgeSaratoga Springs, NY
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Your specific duties in this role will include: Greet, register, and assign rooms to guests. Answer telephone. Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. Make and confirm reservations. Monitor room availability. Block rooms. Program wake-up calls. Handle guest mail and messages. Perform check-out services. Open and close shifts making cash drops as necessary. Maintain market stock and coffee area as needed. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Provide guests with directions and information regarding the local area. Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Schedule shuttle runs for guests (hotels with shuttle only). Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only). Perform laundry duties as needed (Fairfield Inn only). Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only). Job Requirements We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience. Solid organizational, time-management and prioritization skills Exceptional customer service skills Ability to multi-task in a fast-paced environment Basic computer and administrative skills Availability to work a flexible schedule Maintain a valid Driver's License from the state which you reside with no major violations. Benefits As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. Compensation $16.50 - $17.25 per hour Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities
Posted 1 week ago
Shakopee Mdewakanton Sioux CommunityPrior Lake, MN
Does the chance to meet new people from across the country excite you? Come join us as a hotel front desk attendant! You will be the first person they talk to as they check into our premier casino and entertainment destination. Enjoy weekly pay, free uniforms, and heath benefits. Starting pay up to $18.00 an hour with a $1,000 signing bonus. Based on shift. Job Overview: Provide guest service in line with SMSC GE's culture of Purpose, Vision, and Values. Assists guest in the front office by performing check-in and check-out functions. Collects payment on all transactions. Applies a high-level guest experience and keeps current with all casino and hotel promotions within a fast-paced, high-volume environment. Uses effective sale tactics to upsell hotel offerings. The schedule for this role is 10:30pm-7am with weekends needed. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. Who We Are: Mystic Lake Casino Hotel and Little Six Casino are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center to natural grocery stores and fitness centers, our enterprises help drive the local economy. SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota. We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We're always looking for talented people to join our community. You'll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers. Job Requirements: Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job: Minimum one year guest service and cash handling experience. Ability to speak, write and read English clearly. Ability to communicate with a diverse population. Working knowledge of basic computer operation.
Posted 30+ days ago
Stanford Hotel GroupBoca Raton, FL
The Hotel General Maintenance Individual will perform a variety of general maintenance and repairs to help maintain the hotel's level of functionality, cleanliness, safety and security in compliance to company and brand standards while delivering exceptional customer service to our guests. General Maintenance Individual must able to work a combination of AMs and PMs Shifts, weekends and holidays. Pay Rate: $20.00 - $22.00 per hour Job Responsibilities: Maintain the physical functionally and safety of the hotel including, but not limited to guest rooms, public spaces and heart-of-house areas. Performs or assists in preventive maintenance of guest rooms, pubic area and equipment Performs various repairs and tasks involving electrical, plumbing, painting, carpentry and some HVAC. Respond to guest calls and team member work orders in timely, friendly, and efficient manner. Conduct inspections for preventive maintenance and safety needs. Respond to any emergency situation according to help return building back to normal operating status. Qualifications: Overall knowledge and experience in General Maintenance, Plumbing, Electrical, Painting and other Repair Skills Problem Solving Skills Ability to follow a list of tasks in a timely and efficient manner Ability to work independently and in a team Able to stand and walk for a minimum of an 8 hour shift, able to constantly lift/move up to 10 pounds and frequently lifting/moving up to 50 pounds. Benefits: Vacation, Sick and Holiday Pay 401(k) with company match of 4% Medical, Dental, Vision and Life Insurance Short and Long Term Disability Voluntary Critical Illness, Hospital and Accident Insurance Hilton Team Member Travel Discounts Free Uniforms, Safety Shoes and Team Member Parking Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Elizabeth.levin@hiltonboca.com or call 561.852.4007to let us know the nature of your request.
Posted 2 weeks ago
Buffalo Lodging AssociatesWayne, NJ
Residence Inn by Marriott-Wayne, 30 Nevins Road, Wayne, NJ 07470 We are currently looking for an experienced Chief Engineer to join our Team! Our Residence Inn by Marriott in Wayne, with 118 full suites, is nestled in a peaceful corner of northern New Jersey. When our guests visit William Paterson University or attend a wedding at The Brownstone or The Tides Estate, there's no closer hotel. Ice . We are an extended stay hotel, and our suites have full kitchens including a fridge, microwave, and utensils. A great place to stay, a great place to work. The Residence Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn't be an award-winning company without each and every one of them. A GROWING HOTEL MANAGEMENT COMPANY - COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: Weekly pay Paid vacation, sick days and holidays Medical, dental, vision insurance 401K Retirement plan with company match Travel discounts on our branded properties Career growth opportunities Role: The Chief Engineer takes ownership and pride in the maintenance of the property, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities include: Creating a safe and appealing property by completing routine preventative maintenance on laundry equipment, heating and air conditioning units, ice machines, fire extinguisher, fire and smoke alarms, lawn sprinkler, lawn equipment, exercise equipment and plumbing Maintaining work order assignment boards and tracking completed/pending work orders I and following up on all incomplete work orders to inform the requesting guest or department of the status. Evaluating and selecting quality vendors that are reliable and provide good value for their price Supervisory duties of the Maintenance Assistant on site including interviewing, hiring, training, appraising performance, rewarding and disciplining; planning, assigning, directing work, addressing complaints and resolving problems. What You Bring: At least three years of supervisory or lead mechanic experience in a hotel or related field Demonstrated general mechanical skills are necessary Basic repair, painting, wall covering HVAC, electrical work, plumbing, boiler operation, pool maintenance and general maintenance skills required Vocational training is preferred but not required Must have valid drivers license, and acceptable driving history subject to company approval. Buffalo Lodging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination.
Posted 4 days ago
Towne Park Ltd.Burlington, VT
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay for this position is $13 per hour plus tips (potential $22/hr). Work Schedule: The work schedule for this position is 7am-3pm and 3pm-11pm shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.
Posted 30+ days ago
Aramark Corp.Adamsville, RI
Job Description Our 940 finely-appointed guest rooms and suites offer guests an amenity-rich retreat, fitted with modern touches that make every stay an exceptional experience, and our world-class conference center provides more than 75,000 square feet of flexible meeting and event space. Visit the famous museums and sights of the University of Oklahoma, just two miles away, or take a short drive to Downtown Oklahoma City to make the most of your time surrounded by the best of the Sooner State. As the Unit Controller you will support the objectives of the Accounting department while assisting operating departments with forecasting, budget, labor and inventory controls, analysis, auditing as well as operational responsibilities for the units you are supporting. Aramark offers a wide array of comprehensive benefit programs and services. Aramark has designed its benefits to promote a culture of health and well-being, and provides you with the plans, resources, and tools to help you Take Care of your Health, Family, Finances, and Future. Comprehensive Insurance Plan (Medical, Dental, Vision, HSA, FSA options) 401(k) - Aramark match 50% of the first 6% of contributions Tuition Assistance Program 15 days vacation+ 8 PTO days + 9 company paid holidays The compensation range for this role is $80-95K annually. Job Responsibilities Key Responsibilities: To carry out daily credit control procedures ensuring overdue debts and bad debts are kept to a minimum Accurately supervising customer accounts on a regular basis to ensure the company's credit control policies and procedures are adhered to Meet all targets set out by the Company Plan Processing and resolving of daily customer accounts queries and issues e.g. copying invoices/statements Collaborate closely with relevant departments regarding credit control activities Post & allocate receipts accurately and in a timely manner Balancing of all accounts on a monthly basis Maintain all files and documentation to a high standard Prepare weekly/monthly/quarterly analysis of outstanding debts and report any issues to AR Manager as needed. Responsible for ongoing evaluation and enforcement of policies and procedures with regard to Credit Control Department Advance unresolved issues Any ad hoc duties that may arise Note: Due to the nature of the business additional duties may be assigned from time to time. Qualifications Technical Knowledge and key attributes: 3 - 5 years' experience in service industry combined with a system driven approach to credit control Have very good knowledge of Excel (crucial) Have experience of working with Oracle System - this would be an advantage Possess relevant or related financial qualification Have good interpersonal and communication skills Are self-motivated Have excellent phone manner (crucial) About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Posted 30+ days ago
Concord HospitalityPittsburgh, PA
We are Hiring Laundry Attendants! Our "Heart of the House" Associates keep our Guests coming back! You are the key contributors to keeping our hotel clean, fresh, and sparkling every day! Responsibilities: Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Posted 30+ days ago
FlowMiami, FL
About the Company At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role Flow is seeking an energetic leader who is operationally savvy and dedicated to delivering memorable experiences for residents, hotel guests, and staff. The Operations Manager is responsible for overseeing all aspects of hospitality, residential, and event operations. As the primary on-site leader throughout the weekend, this role ensures seamless hotel concierge services, optimized property management, exceptional guest and resident experiences, and efficient team leadership. This manager is the main escalation point for all guest or resident issues, manages the front-of-house teams, and collaborates cross-functionally to deliver high standards of service, process efficiency, and community engagement. This role is a Thursday-Monday work schedule Responsibilities Team Leadership: Lead, support, and develop Flow Experience (concierge) team, ensuring effective shift coverage, performance management, and positive team culture. Guest & Resident Experience: Oversee all aspects of guest and resident hospitality, including concierge support, check-ins/outs, amenity access, and prompt resolution of concerns. Operational Management: Ensure daily hotel and residential operations run smoothly, supervise package and property workflows, maintain order in common areas, and coordinate with housekeeping and facilities. Community & Events: Collaborate with the community team to execute weekend events and support resident programming and activations. Administration & Communication: Track performance and feedback, manage budgets and financial records, and maintain clear communication with team members and management. Ideal Background 2-4+ years of experience in hospitality, residential services, or property/building operations (luxury experience preferred). Proven experience in team leadership or supervisory roles. Excellent interpersonal, organizational, and multitasking skills with the ability to thrive amid dynamic priorities and high guest expectations. Financial acumen including budget, expense management, and cash handling. Familiarity with Slack, Google Workspace, property management software, and hotel systems. Bilingual (English/Spanish) strongly preferred. Benefits Comprehensive benefits package (Medical / Dental / Vision / Disability / Life) Paid time off and 13 paid holidays 401(k) retirement plan Healthcare and Dependent Care Flexible Spending Accounts (FSAs) Access to HSA-compatible plans Pre-tax commuter benefits Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
Posted 30+ days ago
Noble House Hotels and ResortsFort Lauderdale, FL
Job Type Full-time, Part-time Description Ready to work and play on Fort Lauderdale Beach? Pelican Grand Beach Resort is looking for a Room Service Server to serve food and beverage items to customers in guest rooms in a friendly, enthusiastic, professional, and timely manner. We are a fun, fast paced, diverse team and an upbeat place with a great atmosphere. We have a lot of fun working together and we believe that our team is the key to our success! At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. The Essential job responsibilities include but not limited to: 60% Take orders for and serve all room service requests, using suggestive selling techniques. 20% Ensure station and table set-ups are complete and perform various side duties as assigned by the F&B Managers. 20% Maintain proper condition and cleanliness of dining areas and servicing equipment. Attendance at all scheduled training sessions and meetings is required. Provide guests with courteous, friendly, and efficient service. Answer phones using appropriate verbiage. Set up room service order in a thorough and swift manner. Promptly deliver food and beverage items to guest rooms and/or pool deck. Set up and deliver all amenities in a timely manner. Assisting Restaurant Service staff as needed. Explain all menu items; upsell as warranted. Execute all financial transactions. Perform Side work Collecting and clearing all trays from guest room floors. Maintains service and sanitation standards according to health code regulations. Your job boasts with a breathtaking beautiful view of the Atlantic Ocean daily that instantly surrounds guests with a sense of old Florida grandeur. We also offer AWESOME benefits such as: 401K (and 401K matching) Full-time- Paid time off Full-time- Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability HUGE employee discounts Multiple parking options One free meal during your shift Many recognition programs Incentive programs Referral programs Growth opportunities Requirements At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Our ideal candidate has these specific job knowledge, skills and abilities: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand English. Must be able to facilitate the communication process. Must possess basic computer skills. Knowledge of the appropriate table settings and service ware. Must be flexible to work varying schedules to reflect the business needs of the hotel. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 150 lbs. frequently. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires manual dexterity to use and operate all necessary equipment. Qualification Standards Education: High school or equivalent education required. Experience: 2+ years experience as food server in full service restaurant is required. Customer service experience required. Licenses or Certificates Must be minimum age to serve alcohol. Food Safety. Might you have the following characteristics? Enthusiastic: Show eagerness, intense enjoyment and interest Responsible: Devoted to a task or purpose with loyalty or integrity Flexibility: Inspired to perform well when granted the ability to set your own goals Self-Starter: Inspired to perform without outside help Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Posted 1 week ago
Concord HospitalityWest Palm Beach, FL
Job Title: Ice Skate Rentals Attendant (Seasonal)- Winter Wonderland at The Ben Hotel Department: Outdoor Ice-Skating Experience / Food & Beverage Reports To: Skate Outlet Manager Employment Type: Seasonal (November- January) Job description: We are seeking a Seasonal Ice Skate Rentals Attendant for our Winter Wonderland Experience at The Ben Hotel! As a Ice Skate Rentals Attendant at Winter Wonderland at The Ben Hotel, you will be the welcoming face of our winter experience, ensuring that all guests have a safe and enjoyable time. This position requires excellent customer service skills, as well as a proactive approach to maintaining a fun and organized environment. Job Title: Ice Skate Rentals Attendant- Winter Wonderland at The Ben Hotel Department: Outdoor Ice Skating Experience | Food & Beverage Reports To: Rink Manager / Assistant Manager Employment Type: Seasonal (November- January) Summary: As a Seasonal Ice Skate Rentals Attendant at Winter Wonderland at The Ben Hotel, you will be the welcoming face of our winter experience, ensuring that all guests have a safe and enjoyable time. This position requires excellent customer service skills, as well as a proactive approach to maintaining a fun and organized environment. Key Responsibilities: On-Ice Safety Monitoring: Monitor on-ice safety and ensure all patrons are adhering to the Skaters Code of Conduct. Skate Rental Operations: Pass out and re-shelve skates in the Rental Skate area, assisting patrons in selecting the right size. Guest Engagement: Welcome guests and provide information about the ice skating experience, enhancing their enjoyment. Greeter/Waiver Stand: Work at the Greeter/Waiver stand as required, assisting patrons with online waiver completion. Skate Lace Assistance: Help patrons in the Skate Lace Area, ensuring their skates are properly fitted and laced. Cleaning Duties: Maintain cleanliness in the skating area, including removing debris and ensuring a tidy environment. Additional Duties: Perform other tasks as assigned by the manager and assistant managers to ensure a seamless experience for guests. Qualifications: Must be at least 16 years of age. Strong customer service skills and a friendly demeanor. Ability to work in a fast-paced environment and interact positively with guests. High attention to detail and ability to follow instructions. To Apply: Be part of the magic this holiday season at The Ben Hotel's Winter Wonderland! If you're an experienced skater with a passion for providing excellent service, apply now to join our Rink Monitor and Ice Skate Rental Attendant team!
Posted 3 days ago
EncoreBoston, MA
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Understands company processes, follows procedures, and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices. Completes order entries in Navigator, as needed. Job Qualifications High School Diploma required. Associate's degree is preferred. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: https://tinyurl.com/yaznwvk7 External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here: https://jobs.encoreglobal.com/en/career-paths 1 year of customer service or hospitality experience is preferred. 1 year of audio-visual experience or equivalent in an educational environment is preferred. A valid driver's license is required for team members that may operate Company vehicles. Additional DOT requirements may need to be met if applicable. Must be able to lift 50 lbs. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements 0 - 15 lbs:* Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Posted 1 week ago
Concord HospitalityRaleigh, NC
We are hiring a Houseperson to assist in our Housekeeping Department! Responsibilities: Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. Coordinate and help housekeeping with heavy lifting and priority requests. Use your watchfulness to report missing or found articles and any sign of damage or needed repair. Be graciously attentive to guests, answering questions and getting additional help when it's needed. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Posted 30+ days ago
Moxy HotelMadison, Wisconsin
Now hiring a Guest Service Representative at the Moxy Madison Downtown . Join our team, a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wage Flexible availability required on Monday to Friday, Weekends, and Holidays Open to morning and evening shifts Why You’ll Love Working Here The Hotel Guest Service Representative Part Time position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide, A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Madison Downtown. Job Summary: We’re on the hunt for an enthusiastic Guest Service Representative (a.k.a. Front Desk Agent, Moxy-style) to join our team. You’ll be the first face our guests see—and the one they’ll remember. Whether you’re welcoming them with a cocktail at check-in, sharing local tips, or helping them with their stay, you’ll be at the heart of the Moxy experience. What You’ll Do: Welcome and check-in guests at the bar with style and personality Provide exceptional guest service with a friendly, can-do attitude Assist with reservations, room assignments, and guest inquiries Promote hotel features, local attractions, and food & beverage offerings Handle guest issues efficiently and with a positive approach Support other departments as needed—this is a team sport! Option to cross-train as a bartender (Yes, you read that right!) Who You Are: Outgoing, personable, and full of energy Love engaging with people from all walks of life Thrive in fast-paced, ever-changing environments Organized, dependable, and able to multitask Hospitality experience a plus—but not required Bartending experience or interest in learning is a bonus Flexible availability, including nights, weekends, and holidays Why Join Us: Fun, vibrant work culture—seriously, it’s not your typical hotel gig Growth opportunities, including the chance to move into full-time Cross-training in bartending and other areas of the hotel Hotel discounts and perks Be part of a team that values personality just as much as professionalism Ready to join the party and bring the Moxy spirit to life? Apply now and show us what you’ve got! What Will You Get At NCG Hospitality? The Moxy Madison Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation busines and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.00 per hour
Posted 30+ days ago
SpringHill SuitesWindsor, Colorado
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Loading housekeeping carts with all necessary supplies • Turns off all electricity (heating or cooling set to fan or cool setting) • Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done • Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately • Cleans the cart & ensures that all bottles are correctly labeled • Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. • Obtains executive housekeeper’s signature on his/her work assignment sheet • Vacuums & sweeps carpets & floors • Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) • Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies • Inspect rooms for safety hazards & for the operating conditions of equipment • Check for damaged linens • Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor • Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) • Maintain cleanliness of storage rooms & stocks cart • Remove & empties linens from housekeeping cart into laundry cart & sends to laundry • Record room status on work assignment sheets • Other duties as assigned Education/Experience • Previous housekeeping experience required • Attention to detail • Previous customer service experience • Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 30+ days ago
VP ManagementPrestonsburg, Kentucky
HIRING ASAP: A Prestonsburg KY Hotel is seeking a dependable and detail-oriented individual to join our team as a Housekeeping Associate at our location. This is a full-time, individual contributor role that offers competitive salary and attractive benefits. As a Housekeeping Associate, you will be responsible for maintaining the cleanliness and organization of our establishment to ensure a pleasant and comfortable experience for guests. Compensation & Benefits: - Competitive salary based on experience - Opportunities for career growth and development Responsibilities: - Perform routine and deep cleaning tasks in guest rooms, public areas, and back-of-house areas according to company standards - Change and replace bed linens, towels, and other amenities as needed - Restock supplies such as toiletries, coffee, and snack items in guest rooms - Report any maintenance issues or concerns to the appropriate department - Respond to guest requests and complaints in a timely and courteous manner - Maintain inventory of cleaning supplies and equipment and inform management when replacement is needed - Adhere to all company policies and procedures, including safety and sanitation standards - Assist guests with luggage and other requests as needed - Collaborate with other departments, such as front desk and maintenance, to ensure efficient and effective operations - Provide exceptional customer service at all times Requirements: - High school diploma or equivalent - Previous experience in housekeeping or a related field preferred - Knowledge of cleaning and sanitation techniques - Ability to work independently and in a team environment - Excellent time management and organizational skills - Strong attention to detail - Physical ability to stand, walk, and lift up to 50lbs - Flexibility to work a varied schedule, including weekends and holidays - Must pass a background check and drug screening EEOC Statement: VP Management is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and actively promote a culture of inclusion and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
Posted 4 days ago
VP ManagementPrinceton, West Virginia
Job Summary: As the Hotel Maintenance Tech in Princeton, West Virginia, you will be responsible for maintaining and repairing the physical structures and equipment of the hotel property. This position offers a competitive salary within the hospitality/restaurant industry with room for advancement within the company. Compensation & Benefits: - Competitive compensation. - Career development and growth opportunities within the company Responsibilities: - Perform routine maintenance tasks such as repairing plumbing, electrical, and heating/cooling systems - Conduct regular inspections of hotel facilities, identify and address any issues or potential hazards - Respond to guest and staff requests for maintenance services in a timely and professional manner - Maintain all hotel equipment and machinery, troubleshooting and repairing or replacing as necessary - Ensure all safety protocols are followed and maintain a safe working environment for guests and employees - Keep accurate records of maintenance work and supplies used - Collaborate with other hotel departments to ensure all facilities are in excellent condition at all times - Assist in monitoring and managing the maintenance budget, making cost-effective recommendations as needed Requirements: - High school diploma or equivalent education required; trade school or certification in a related field preferred - Minimum of 2 years of experience in hotel or building maintenance - Working knowledge of plumbing, electrical, and HVAC systems - Ability to read and interpret manuals and blueprints - Strong problem-solving skills and ability to prioritize and manage multiple projects at once - Excellent communication and customer service skills - Must be able to lift and carry up to 50 pounds and stand for long periods of time - Must be available to work flexible hours, including weekends and holidays EEOC Statement: VP Management is an equal opportunity employer and is committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy status, veteran status, or any other status protected by law.
Posted 30+ days ago
Hilton AustinAlpharetta, Georgia
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Loading housekeeping carts with all necessary supplies • Turns off all electricity (heating or cooling set to fan or cool setting) • Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done • Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately • Cleans the cart & ensures that all bottles are correctly labeled • Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. • Obtains executive housekeeper’s signature on his/her work assignment sheet • Vacuums & sweeps carpets & floors • Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) • Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies • Inspect rooms for safety hazards & for the operating conditions of equipment • Check for damaged linens • Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor • Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) • Maintain cleanliness of storage rooms & stocks cart • Remove & empties linens from housekeeping cart into laundry cart & sends to laundry • Record room status on work assignment sheets • Other duties as assigned Education/Experience • Previous housekeeping experience required • Attention to detail • Previous customer service experience • Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 30+ days ago
The Franklin HotelFrankfort, Kentucky
Are you a creative and driven culinary leader ready to make your mark in the heart of Kentucky? The Capital Plaza Hotel in Frankfort is seeking an Executive Chef to inspire, innovate, and lead our food and beverage team. As the Executive Chef, you’ll be more than the kitchen leader—you’ll be the creative force behind memorable dining experiences for our guests. From designing menus with flair and quality to mentoring and motivating a talented team, you’ll play a vital role in shaping the reputation of our culinary offerings. Compensation and Benefits : $75,000 - $85,000 per year depending on experience. Full-Time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, cell phone paid, personal & sick time, lean management training, and other employee discount benefits through our HR provider LL Roberts. What You'll Be Doing : Develop and implement creative, high-quality menus that reflect both innovation and guest preferences. Oversee all food preparation, presentation, and quality standards. Manage and mentor a skilled kitchen team, including the sous chef, fostering growth and excellence. Ensure compliance with health, safety, and licensing regulations. Maintain budgets, monitor costs, and maximize productivity. Represent our restaurant at community and hotel functions. Deliver exceptional guest satisfaction by resolving feedback with professionalism and care. What We're Looking For : Culinary school graduate (or equivalent experience). 5–6 years of progressive culinary leadership experience. Strong knowledge of current food and beverage trends and wine/food pairings. Proven ability to lead, inspire, and mentor staff in a positive, productive environment. Exceptional organizational skills, creativity, and a passion for excellence. Professional presence and the ability to be a spokesperson for our restaurant. Tech-savvy with Microsoft Office and Google applications; bilingual a plus. Why You should Join Us : At the Capital Plaza Hotel , we take pride in offering an environment where creativity meets hospitality. You’ll have the opportunity to shape a kitchen that values teamwork, innovation, and guest satisfaction. We’re looking for a chef with not only skill, but also passion, enthusiasm, and a vision for culinary excellence. If you’re ready to bring your creativity, leadership, and culinary expertise to Frankfort’s premier hotel, we’d love to hear from you! Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About the Company: Up to Par Management | Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Posted 6 days ago
Hotel Valet Attendant - Hourly + Tips - Westin Indianapolis
Towne Park Ltd.Indianapolis, IN
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Job Description
At Towne Park, it's more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9-$11 per hour plus $5-$10 per hour in tips.
Work Schedule: The work schedule for this position can include AM/PM shift times.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35%
The total amount of time for all functions of the job- 100%
QUALIFICATIONS
Education:
- High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
- Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
Work Experience:
- One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
- Knowledge of principles and processes for providing customer and personal services.
Skills:
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
SCOPE
Authority to Act:
- Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
- The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
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