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Encore logo
EncoreAtlantic City, NJ
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. Ensure all known opportunities are in CRM and completely accurate and updated at all times. See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications BS/BA or 1+ years of Encore or equivalent experience required 1 year technology sales or hospitality experience preferred Prior sales experience in audiovisual is a plus Knowledge of hospitality industry and sales processes preferred Technical aptitude and computer proficiency required Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self-Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 4-5 hours per day Standing: 2-3 hours per day Walking: 2-3 hours per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 0-1 hour per day Climbing: 0-1 hour per day Grasping: 0-1 hour per day Lifting Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Carrying Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Continuously Peripheral Vision: Continuously Depth Perception: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs*: Occasionally Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Posted 3 weeks ago

PM Hotel Group logo
PM Hotel GroupWilmington, DE
What You'll Do Prepare and serve cocktails, beer, wine, and non-alcoholic beverages in line with hotel standards Set up and break down bar stations, ensuring stock, cleanliness, and organization Engage with guests in a warm, professional manner and provide recommendations when asked Monitor responsible alcohol service and adhere to all state and company regulations Work with banquet servers and captains to ensure seamless and efficient service Maintain cleanliness and presentation of bar areas throughout each event Who You Are An experienced bartender, ideally with prior banquet, catering, or hotel bar service experience Polished, approachable, and skilled at providing warm, professional guest service Able to work efficiently in a fast-paced, high-volume environment Organized, reliable, and comfortable handling multiple drink orders simultaneously Flexible with scheduling, including evenings, weekends, and holidays Why You're Here You understand that a bar is often the heart of the celebration. You're passionate about hospitality, skilled at your craft, and committed to creating memorable experiences. At HOTEL DU PONT, you'll play an essential role in delivering events that reflect our legacy of excellence. Mix with skill. Serve with pride. Be part of a legendary tradition. .

Posted 1 week ago

A logo
Aramark Corp.Adamsville, RI
Job Description Our 940 finely-appointed guest rooms and suites offer guests an amenity-rich retreat, fitted with modern touches that make every stay an exceptional experience, and our world-class conference center provides more than 75,000 square feet of flexible meeting and event space. Visit the famous museums and sights of the University of Oklahoma, just two miles away, or take a short drive to Downtown Oklahoma City to make the most of your time surrounded by the best of the Sooner State. As the Unit Controller you will support the objectives of the Accounting department while assisting operating departments with forecasting, budget, labor and inventory controls, analysis, auditing as well as operational responsibilities for the units you are supporting. Aramark offers a wide array of comprehensive benefit programs and services. Aramark has designed its benefits to promote a culture of health and well-being, and provides you with the plans, resources, and tools to help you Take Care of your Health, Family, Finances, and Future. Comprehensive Insurance Plan (Medical, Dental, Vision, HSA, FSA options) 401(k) - Aramark match 50% of the first 6% of contributions Tuition Assistance Program 15 days vacation+ 8 PTO days + 9 company paid holidays The compensation range for this role is $80-95K annually. Job Responsibilities Key Responsibilities: To carry out daily credit control procedures ensuring overdue debts and bad debts are kept to a minimum Accurately supervising customer accounts on a regular basis to ensure the company's credit control policies and procedures are adhered to Meet all targets set out by the Company Plan Processing and resolving of daily customer accounts queries and issues e.g. copying invoices/statements Collaborate closely with relevant departments regarding credit control activities Post & allocate receipts accurately and in a timely manner Balancing of all accounts on a monthly basis Maintain all files and documentation to a high standard Prepare weekly/monthly/quarterly analysis of outstanding debts and report any issues to AR Manager as needed. Responsible for ongoing evaluation and enforcement of policies and procedures with regard to Credit Control Department Advance unresolved issues Any ad hoc duties that may arise Note: Due to the nature of the business additional duties may be assigned from time to time. Qualifications Technical Knowledge and key attributes: 3 - 5 years' experience in service industry combined with a system driven approach to credit control Have very good knowledge of Excel (crucial) Have experience of working with Oracle System - this would be an advantage Possess relevant or related financial qualification Have good interpersonal and communication skills Are self-motivated Have excellent phone manner (crucial) About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$17+ / hour

The iconic Hotel del Coronado is looking for a Bartender to join their Nobu team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Marking the continued expansion of The Del's culinary experiences, Nobu Del Coronado will be the newest addition to the world-renowned Japanese restaurant empire founded by Nobu Matsuhisa and Robert De Niro.Nobu Del Coronado will offer over 3,700 square feet of stunning indoor and al fresco oceanfront dining space, including an outdoor covered patio dining with a pagoda bar and dedicated sushi bar. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Seasonal Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The hourly rate for this role is $17.40 and is based on applicable and specialized experience and location. What will I be doing? As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner Mix and garnish beverages according to recipe and portion control standards Present and serve beverages to guests Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce Cut, store and ensure product quality of all beverage-related perishables Respond professionally to inebriated guests, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JP2

Posted 4 days ago

Shakopee Mdewakanton Sioux Community logo
Shakopee Mdewakanton Sioux CommunityPrior Lake, MN

$18+ / hour

Does the chance to meet new people from across the country excite you? Come join us as a hotel front desk attendant! You will be the first person they talk to as they check into our premier casino and entertainment destination. Enjoy weekly pay, free uniforms, and heath benefits. Starting pay up to $18.00 an hour with a $1,000 signing bonus. Based on shift. Job Overview: Provide guest service in line with SMSC GE's culture of Purpose, Vision, and Values. Assists guest in the front office by performing check-in and check-out functions. Collects payment on all transactions. Applies a high-level guest experience and keeps current with all casino and hotel promotions within a fast-paced, high-volume environment. Uses effective sale tactics to upsell hotel offerings. The schedule for this role is 10:30pm-7am with weekends needed. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. Who We Are: Mystic Lake Casino Hotel and Little Six Casino are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center to natural grocery stores and fitness centers, our enterprises help drive the local economy. SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota. We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We're always looking for talented people to join our community. You'll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers. Job Requirements: Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job: Minimum one year guest service and cash handling experience. Ability to speak, write and read English clearly. Ability to communicate with a diverse population. Working knowledge of basic computer operation.

Posted 30+ days ago

B.F. Saul Company Hospitality logo
B.F. Saul Company HospitalityTysons Corner, VA
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows The Watermark Hotel's high standards of quality to ensure guest satisfaction. Responsibilities: Cleanliness: Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows Best Western's guest service recovery program. Safety/Risk Management: Ensures a clean and safe work area in compliance with Best Western's, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all Best Western's procedures for guest/team member's incidents. Knowledgeable of hotel emergency procedures. Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Best Western's attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. Required Skills and Experience: High school diploma or GED preferred. Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment. Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. Significant bending required. EEO AA M/F/Vet/Disabled Benefits: Well-Being Benefits Health Insurance Dental & Vision Insurance Short & Long Term Disability Long Term Planning:401(k) Retirement ProgramPaid Life InsuranceTuition Reimbursement Team Member Programs:Our Big 3 Mission Statement Leaders of the Month/YearAnnual Performance Appraisals and Wage Increase OpportunitiesAnnual Team Member BanquetsAnnual Team Member Engagement SurveyDiscounted Room Rates for Team Members, Family and FriendsWeekly Payroll B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideMemphis, TN

$40+ / undefined

This role is based at our corporate office in Memphis, TN* This is your chance to be part of an in-house Brand Performance Support team that delivers responsive and effective support to Hotel Leaders across over 7,000 hotels through close collaboration with many parts of the business! As a Manager, Brand Performance Hotel Leader Support, you will work with Hilton Commercial Performance teams, the Global Brand Organizations, and multiple Hilton Partners to provide resources that support hotel leaders for new openings, conversion ramp-up, performance delivery, and service optimization. On the Brand Performance Support team reporting to Senior Manager, Hotel Leader Support, you will assess opportunities across multiple teams and propose process improvements and technology updates to benefit cross-functional teams. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: Demonstrate a vast understanding of key hospitality industry performance measures, identify performance trends, and develop strategies Deliver engaging virtual support on various topics that align with business trends and integrated goals/objectives Uncover trends and partner with Enterprise teams on the creation and enhancement of self-service tools for hotel leaders Work with Hilton partners across the organization to identify and implement performance-based strategies for hotels that impact results Track support activities in Salesforce, MS Teams, etc. and assist to provide reports and insights for use by the Hotel Leader Support team Support hotel leaders by asking appropriate questions, guiding the use of Hilton resources, sharing best practices, and acting as a partner to develop targeted hotel action plans Participate in relevant workgroups to share best-demonstrated practices from hotel teams to influence future brand enhancements. Offer guidance to operationalize Brand and Enterprise initiatives When vital, conduct strategic 1:1 or group connections that positively impact performance for property leaders, especially in the areas of hotel quality assurance, overall accommodations, and overall service Demonstrate flexibility to react and engage as needed during non-business hours, such as weekends and/or evenings due to emergency situations How you will collaborate with others: Track support activities to provide relevant insights for use by the Hotel Leader Support team Work cross-functionally to share trends with Enterprise teams leading to the enhancement of self-service tools utilized by hotel leaders What projects you will take ownership of: Activate on objectives developed to support Hilton business goals and key strategic priorities Share feedback to operationalize Brand and Enterprise initiatives based on recent on-property experience WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: Four (4) years of hospitality-related experience Two (2) years of hotel property experience with one or more Hilton brands Two (2) years of hotel-related managerial experience Willing to work on-site at the Memphis office during required business hours It would be useful if you have: BA/BS Bachelor's Degree Spanish language proficiency Experience with Salesforce application Proficiency in Microsoft Word, Excel & PowerPoint Experience presenting to virtual audiences or using software to create pre-recorded webinars WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Posted 2 weeks ago

Noble House Hotels and Resorts logo
Noble House Hotels and ResortsFort Lauderdale, FL
Job Type Full-time, Part-time Description Ready to work and play on Fort Lauderdale Beach? Pelican Grand Beach Resort is looking for a Room Service Server to serve food and beverage items to customers in guest rooms in a friendly, enthusiastic, professional, and timely manner. We are a fun, fast paced, diverse team and an upbeat place with a great atmosphere. We have a lot of fun working together and we believe that our team is the key to our success! At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. The Essential job responsibilities include but not limited to: 60% Take orders for and serve all room service requests, using suggestive selling techniques. 20% Ensure station and table set-ups are complete and perform various side duties as assigned by the F&B Managers. 20% Maintain proper condition and cleanliness of dining areas and servicing equipment. Attendance at all scheduled training sessions and meetings is required. Provide guests with courteous, friendly, and efficient service. Answer phones using appropriate verbiage. Set up room service order in a thorough and swift manner. Promptly deliver food and beverage items to guest rooms and/or pool deck. Set up and deliver all amenities in a timely manner. Assisting Restaurant Service staff as needed. Explain all menu items; upsell as warranted. Execute all financial transactions. Perform Side work Collecting and clearing all trays from guest room floors. Maintains service and sanitation standards according to health code regulations. Your job boasts with a breathtaking beautiful view of the Atlantic Ocean daily that instantly surrounds guests with a sense of old Florida grandeur. We also offer AWESOME benefits such as: 401K (and 401K matching) Full-time- Paid time off Full-time- Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability HUGE employee discounts Multiple parking options One free meal during your shift Many recognition programs Incentive programs Referral programs Growth opportunities Requirements At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Our ideal candidate has these specific job knowledge, skills and abilities: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand English. Must be able to facilitate the communication process. Must possess basic computer skills. Knowledge of the appropriate table settings and service ware. Must be flexible to work varying schedules to reflect the business needs of the hotel. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 150 lbs. frequently. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires manual dexterity to use and operate all necessary equipment. Qualification Standards Education: High school or equivalent education required. Experience: 2+ years experience as food server in full service restaurant is required. Customer service experience required. Licenses or Certificates Must be minimum age to serve alcohol. Food Safety. Might you have the following characteristics? Enthusiastic: Show eagerness, intense enjoyment and interest Responsible: Devoted to a task or purpose with loyalty or integrity Flexibility: Inspired to perform well when granted the ability to set your own goals Self-Starter: Inspired to perform without outside help Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Posted 5 days ago

Concord Hospitality logo
Concord HospitalityWesterville, OH

$16+ / hour

Now Hiring: Full-Time AM Club Lounge Attendant Schedule: Monday-Friday, 5:30 AM - 1:30 PM Pay: $16.00/hour + tips We're looking for a dependable and detail-oriented individual to join our team as a Club Lounge Attendant. This role is perfect for someone who enjoys early mornings, takes pride in cleanliness, and thrives on delivering excellent guest service. What You'll Do Every Day: Set up and maintain the breakfast buffet: Prepare and present daily breakfast items for guests, ensuring everything is fresh, stocked, and visually appealing. Clean and reset the lounge: Clear and clean the buffet area after breakfast, wipe down surfaces, and deep clean the lounge to maintain a safe and sanitary environment. Stock snacks and beverages: Replenish drinks, snacks, and supplies throughout the day to keep the lounge inviting and well-stocked. Interact with guests and staff: Greet guests warmly, respond to requests, and communicate effectively with team members to ensure smooth operations. Maintain high standards of cleanliness and organization: Pay close attention to detail when cleaning, organizing, and restocking to ensure a consistently polished guest experience. Uphold safety and hygiene protocols: Follow all health and safety guidelines to ensure the lounge remains a clean and safe space for guests. What We're Looking For: A friendly and professional attitude with a passion for guest service Strong attention to detail and cleanliness Ability to work independently and manage time effectively Previous hospitality or food service experience is a plus Must be reliable and punctual for early morning shifts Why Join Us? At Concord, we value Quality, Integrity, Community, Profitability, and Fun. We offer a supportive work environment where your contributions are recognized and your growth is encouraged. If you're ready to make a meaningful impact and enjoy being part of a dynamic team, we'd love to meet you! Apply today and help us create memorable guest experiences every morning! We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.

Posted 1 week ago

PM Hotel Group logo
PM Hotel GroupJacksonville, FL
What You'll Do: Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. Greet guests in a courteous and friendly manner, and promotes and documents orders for drinks. Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Ensure proper liquor controls are in place. Input orders into a register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed, in order to balance all monies. Comply with all PMHS policies and procedures regarding cash handling. Lock up and store all beverage, food and other equipment items; deposit cash drops and secure bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Ability to stand and work in confined spaces for long periods of time. Ability to establish and maintain effective working relationships with associates, customers and patrons. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Orlando, FL

$15+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour. Work Schedule: The work schedule for this position is AM/PM. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: N/A Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Basic Math Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 3 weeks ago

Towne Park Ltd. logo
Towne Park Ltd.Portsmouth, NH

$18+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $18 per hour plus tips ($50-$150 per shift). Work Schedule: The work schedule for this position is overnight shift 11pm- 7am. Sign On Bonus Eligibility • Full time or part time positions. • Candidates who have previously worked for Towne Park or UPP in the last two years are not eligible. Sign on Bonus Program Rules • Bonus payouts will be made in two installments • The first installment of $150 will be paid out in the payroll period following 30 days of active employment • The second and final installment of $150 will be paid out in the payroll period following 90 days of active employment Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. #Appcast-HiPo

Posted 6 days ago

Kasa logo
KasaAustin, TX

$51,000 - $57,000 / year

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role Kasa is seeking a Building Engineer who will be responsible for providing specialized support for all building systems maintenance and facility operations of Studio Haus East 6th, Austin, by Kasa. This includes a focus on identifying opportunities for improving equipment reliability and enhancing quality. This role will demand time spent on the ground "living the business" with extreme detail orientation, but will also require analytically rigorous strategic thinking to guide the property and Kasa teams. This role will report to the Operations Manager and work closely with the West Portfolio team. About the Team This role is in our Portfolio Operations department. Our mission is to ensure our guests have a seamless in-unit experience. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Building Engineer Like any Ops role, you should expect to have a number of competing priorities on a given day or week. This position relies on experience and judgment to plan and accomplish goals with a wide degree of autonomy, creativity, and cost-effectiveness. Key Responsibilities: Actively provide technical engineering support for the on-site team regarding the operation, improvements, replacements, and/or upgrades for building systems and equipment. Identify and recommend potential building systems-related projects. Lead efforts involving preventative maintenance requirements, process improvements, standards review and troubleshooting, equipment selection, and service vendors. Assist the Portfolio Operations Manager with reviewing price quotes for the procurement of parts, services, and labor for ongoing property maintenance and special projects. Understand existing elevator and fire/life safety systems maintenance, making recommendations for process or capital improvements, and assisting in project management of modernization of any of these systems. Maintain records related to property permits, licenses, and environmental requirements. Support Operations Teams with Quality Initiatives related to Maintenance and Upkeep for the property. Ensure guest satisfaction and complete day-to-day services required to maintain a high level of guest satisfaction. In one year, you will succeed at Kasa by having: Become an invaluable resource to our team regarding property facilities operation and upkeep Earned the trust of cross-department leaders and managers to be a valued and reliable partner for Kasa's experimental property efforts Established at least one new tool or process that increased Kasa quality standards Implement a standardized process for recurring yearly preventative maintenance tasks for individual units and the entire property Experience Minimum 4 years of experience providing facilities support in the commercial, multi-family, or hospitality industry Strong working knowledge of all building systems, including but not limited to MEP, commissioning, life and fire safety, elevator modernization, HVAC, and other centralized systems You are data-driven, with metrics on your mind, and can interpret and analyze financial and non-financial data You have a high level of independence and can make thoughtful decisions, even in fast-paced and ambiguous operating environments You are obsessive about clear documentation of learnings, and always approach a problem with the mindset of how you could scale the solution to 100x the size You communicate with clarity and empathy and can deliver impactful presentations to both senior business leaders as well as daily operations staff You have excellent time management skills and enjoy juggling multiple time-sensitive projects at the same time You're comfortable lifting items up to 50 pounds You can handle stressful situations with a calm and positive demeanor You hold an EPA Universal Certification, or are willing to obtain the certification within 90 days of hire. Travel is part of your DNA, and you have a passion for the real estate, tech, and hospitality industry This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance. Plus if... You've worked for small and large enterprise companies You have familiarity with the Short Term Rental (STR) industry Curious about the Kasa experience? Save 15% when you book on kasa.com The Pay The starting base pay range for this role is between $51,000 and $57,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Benefits Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3%. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Posted 30+ days ago

A logo
Aramark Corp.Carlsbad, CA

$17 - $17 / hour

Job Description We're seeking an artist in disguise, a jack-of-all-trades, or better yet, a Host/Hostess! As our host, you'll be both the first and last impression our customers have. Your role is all about social connection-where a smile and sincere greeting go a long way. You'll greet and seat guests at dining locations and provide general assistance, ensuring our customers leave happy. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Long Description COMPENSATION: The Hourly rate for this position is $16.75 to $17.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Compensation Data The hourly rate or salary range for this position ranges from $16.75/hr to $17.00/hr, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an "at-will position" and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Job Responsibilities Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc. Greet and help customers as they enter the restaurant or approach food lines and counters. Deliver exceptional customer service by striving to exceed guest expectations and focusing on creating a positive experience for children. Greet and seat guests in a friendly, efficient and courteous manner. Assist servers, bartenders, etc. with serving customers. Accurately manage the digital reservation system to strategically seat customers, ensuring balanced server assignments and prompt seating. Ensure needs or requests are accommodated and allergy concerns are escalated. Maintain the appearance and cleanliness of the front-of-house environment. Work closely with the kitchen staff, providing help where needed to optimize the guest experience. Maintain a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces. Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor. Assist with catering and special events as needed. Adhere to the uniform policy. Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice Qualifications Able to pass a Food Handler certification exam Sufficient education or training to read, write, count and follow verbal and written instructions Be able to work quickly and concisely under pressure. Available to work holidays and weekends as well as shorter or longer hours due to business volume. Physical Requirements Frequent lifting, pushing, pulling, bending, squatting, and stopping. Expect constant walking and standing during shifts. Occasional crawling and climbing. Frequently lift and carry items weighing 20 to 40 pounds, including lifting trays over the shoulder. Ability to lift up to 60 pounds. The role will require wearing uniforms and Personal Protective Equipment (PPE). Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions. Exposure to extreme temperature changes. Remember that adaptability and a positive demeanor are essential in this dynamic environment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: San Diego

Posted 30+ days ago

Encore logo
EncoreCoralville, IA
Position Overview The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue less that $3M and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues. Key Job Responsibilities Venue Partner Relationships Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. Services events and act as a point of escalation when needed. Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business. Consults with Venue Sales Leadership on sales strategies Participates in business review presentations. Financial Management & Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to Encore in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Understand event cost structure and incorporate into solution designs according to established profitability guidelines. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. People Development Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Embrace and foster the Company's Core Values. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Ensure Encore's D,E &I initiatives are implemented. Job Qualifications This section consists of skills and abilities for an employee to perform the job at a satisfactory level (education, experience, skills & abilities, certifications, languages etc….) Bachelor's degree is preferred or equivalent experience 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver's license is required for team members who may operate Company vehicles. Competencies (by Core Values) This section lists the Competencies that are required for this job. Please refer to the Competency Selection Tool to choose 6 - 10 Competencies for this role. Add the selected Competencies to the job description. If you have any questions, contact your HR Business Partner. Hospitality Financial Acumen Responsiveness Safety Conscious Ownership Communicates Effectively Professionalism Ensures Accountability Tech Savvy Instill Trust Physical Requirements Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Sitting: 2-3 hours per day Standing: 4-5 hours per day Walking: 4-5 hours per day Stooping: 2-3 hours per day Crawling: 2-3 hours per day Kneeling: 2-3 hours per day Bending: 2-3 hours per day Reaching (above your head): 2-3 hours per day Climbing: 0-1 hour per day Grasping: 4-5 hours per day Lifting Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs*: Occasionally Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDOPS

Posted 1 week ago

Hilton Worldwide logo
Hilton WorldwideNashville, TN
The Bankers Alley Hotel, Tapestry Collection by Hilton, Nashville is seeking a dynamic Director of Human Resources to join their team. Discover the thoughtfully designed Bankers Alley Hotel in the heart of Nashville, where contemporary luxury meets artistic expression. Immerse yourself in a world of captivating art, indulge in stylish accommodations, and savor culinary delights at our renowned restaurant. Music Row's famed United Artists Tower originally was constructed in 1974 by two members of Elvis Presley's backup band, The Jordanaires, and served as office and recording studio space for decades. At nine stories tall, it remains the tallest building on Music Row, affording 360-degree views of Music City. With a prime location in the vibrant city, our hotel provides easy access to Nashville's culture and entertainment scene. The ideal candidate will have 5 years of progressive Human Resources experience along with loss and risk mitigation experience, training, execution of standard operating procedures, and team member engagement. A Director of Human Resources is responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Director of Human Resources, you would be responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Oversee and administer all Human Resources functions to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contract compliance, performance evaluations, workers compensation and safety, affirmative action compliance, employment processes and general leadership guidance and support Provide assistance, guidance and counseling to the General Manager, leadership staff and line team members Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive, productive, fair and consistent employment environment Manage all team member and labor relations; if hotel has a collective bargaining agreement, this will include negotiating contracts and settlements, handling grievances, mediations and arbitrations Participate in and lead meetings Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parent 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* Career growth and development Recognition and rewards programs #LI-LV1

Posted 3 weeks ago

S logo
Stanford Hotel GroupRancho Cordova, CA
SALARY: $70K - 74.5K DOE The Sacramento Marriott Rancho Cordova is seeking an experienced and dynamic Sales Manager to join heir Sales Team. Our 265-room property has just completed a full top-to-bottom renovation, including 13,000 sq. ft. of flexible meeting space. This pivotal role offers a unique opportunity to showcase our revitalized property and reestablish a reputation for excellence within a forward-thinking hospitality environment. This position is responsible for booking groups, room blocks and conferences within the assigned market of 10 or more rooms on peak night. The Sales Manager will be responsible for the management and proactive selling of the Sports, Military, and Education, Religious, Fraternal, and Specialty markets. The Sales Manager will need to demonstrate the following skills: Strong skills required for generating of group proposals and negotiation and issuing of sales contracts. Strong communication skills, a professional appearance, and presence Proactive sales approach, assertive and fast-paced, driven to succeed Ability to communicate effectively with clients, guests and other Team Members Strong knowledge of computer systems to include Microsoft Office. Experience with Delphi system preferred Understanding of market segment, competitors' strengths, weaknesses, economic trends, supply, and demand Key Responsibilities Solicit, negotiate, and book new and repeat business through methods such as cold calling, outside sales calls, networking, and referrals. Prepare contracts, proposals, and supporting documents; coordinate with internal teams for seamless execution. Identify and convert leads, using creative selling techniques to secure business. Develop and implement sales strategies to meet or exceed goals. Manage client relationships, building rapport with new and existing clients. Conduct site inspections and participate in industry events and networking opportunities. Display leadership in guest hospitality, ensuring high-level service throughout all phases of events. Respond effectively to guest feedback, problems, and complaints. Manage production goals on a quarterly basis and ensure event profitability. Follow up post-event to ensure client satisfaction and encourage repeat business. Qualifications & Experience Minimum of 5 years' hotel sales and/or catering experience. Minimum of 3 years Sales experience at a hotel of similar size and quality to include 3-4 Diamond rating, 200 guestrooms or higher and at least 10,000 sq. ft. of space. Strong knowledge of hotel operations and advanced sales techniques. Proven selling, negotiating, and presentation skills. Exceptional customer service skills with high attention to detail. Proficient in Microsoft Word, PowerPoint, Excel, Outlook, Social Tables; Marriott CI/TY experience preferred. Dynamic, enthusiastic, and creative leader who thrives under pressure and can multitask effectively. Ability to delegate, train, and coach team members. Flexible schedule availability, including nights, weekends, and holidays. BENEFITS: Medical (Anthem/Kaiser) Dental (Aetna) Vision (VSP) and Life (The Hartford) Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford) 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica) Vacation and Sick Pay Room Discounts with any Marriott Brand Hotel (31 different brand globally) Additional Room Discounts for select hotels within portfolio Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia at rebecca.garcia@marriottranchocordova.com or call 916-267-6715 to let us know the nature of your request.

Posted 3 weeks ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$21+ / hour

The iconic Hotel del Coronado is looking for a Seasonal Dining Room Attendant to join their Veranda team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Seasonal Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $21.01 and is based on applicable and specialized experience and location. What will I be doing? As a Dining Room Attendant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Wipe down booths and chairs, move tables and chairs, and clean floors as necessary Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Mental health resources including Employee Assistance Program Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Posted 2 weeks ago

A logo
Aramark Corp.High Point, NC
Job Description Serving others prepares you to lead others. As a Server on our team, you'll master the art of creating an awesome customer experience. You'll be responsible for taking orders, serving food and drinks, and making unforgettable memories with guests. Our Servers love to keep our guests satisfied and are problem-solvers at heart. By focusing on ways to better the customer experience, you'll be able to refine your leadership skills and open new doors for your career. Start your journey with us and pursue what matters to you. Job Responsibilities Serves food and beverage to guests according to guests orders and/or banquet menu Maintains knowledge of menu items and all other offerings Maintains appearance and cleanliness of food service areas during event Replenishes food and beverage product Adheres to all alcohol service policies and safe drinking guidelines including checking guests' identification Provides excellent customer service, anticipating guests' needs Breaks down and cleans/sanitizes food service areas, workstations, and equipment Maintains a positive demeanor towards guests, customers, clients, co-workers, etc. Adheres to Aramark safety policies and procedures including proper food safety and sanitation Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous experience as a server or in food service role preferred Demonstrates excellent customer service skills Demonstrates excellent communication and interpersonal skills, both written and verbal Working knowledge of food safety principles and procedures Must be able to obtain a food safety certification Must be available to work flexible hours including evenings and weekends This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$30+ / hour

The iconic Hotel del Coronado is looking for a Retail Supervisor to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $30.00 and is based on applicable and specialized experience and location. What will I be doing? A Retail Supervisor provides assistance to guests with merchandise purchases or other questions. Assists managing the hotel gift shop, supervising personnel, maintaining inventory items essential to meeting guests needs while providing profit to the hotel. Assists guests with purchases of merchandise including; cash handling, refunds, exchanges, room charges, employee discounts, promotions, credit card purchases, daily shift deposits Assists Manager with training and supervising team members according to Hilton policies and guidelines Assists managing records and other administrative functions of the department. Ensures the verification and inspection of incoming products. Ensures the maintenance and appealing merchandising of the gift shop. Assists in gift shop inventories. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment.

Posted 1 week ago

Encore logo

Event Sales Manager, Hotel Services - Atlantic City Convention Center

EncoreAtlantic City, NJ

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Job Description

Position Overview

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.

Key Job Responsibilities

Revenue Generation

  • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
  • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
  • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.

Relationship Management

  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
  • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
  • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.

Sales Accountability

  • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
  • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
  • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
  • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

Job Qualifications

  • BS/BA or 1+ years of Encore or equivalent experience required
  • 1 year technology sales or hospitality experience preferred
  • Prior sales experience in audiovisual is a plus
  • Knowledge of hospitality industry and sales processes preferred
  • Technical aptitude and computer proficiency required
  • Strong written and verbal communication skills

Competencies (by Core Values)

Deliver World Class Service

  • Hospitality
  • Ownership

Do The Right Thing

  • Demonstrates Self-Awareness

Drive Results

  • Ensures Accountability

See The Big Picture

  • Decision Quality
  • Manages Complexity

Value People

  • Collaborates

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Physical Requirements

Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sitting: 4-5 hours per day
  • Standing: 2-3 hours per day
  • Walking: 2-3 hours per day
  • Stooping: 0-1 hour per day
  • Crawling: 0-1 hour per day
  • Kneeling: 0-1 hour per day
  • Bending: 0-1 hour per day
  • Reaching (above your head): 0-1 hour per day
  • Climbing: 0-1 hour per day
  • Grasping: 0-1 hour per day

Lifting Requirements

  • 0 - 15 lbs*: Occasionally
  • 16 - 50 lbs*: Occasionally
  • 51 - 100 lbs: Never
  • Over 100 lbs: Never

Carrying Requirements

  • 0 - 15 lbs*: Occasionally
  • 16 - 50 lbs*: Occasionally
  • 51 - 100 lbs: Never
  • Over 100 lbs: Never

Auditory/Visual Requirements

  • Close Vision: Continuously
  • Distance Vision: Continuously
  • Color Vision: Continuously
  • Peripheral Vision: Continuously
  • Depth Perception: Continuously

Pushing/Pulling Requirements

  • 0 - 15 lbs*: Occasionally
  • 16 - 50 lbs*: Occasionally
  • 51 - 100 lbs*: Occasionally
  • Over 100 lbs: Never

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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