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Guest Service Representative-logo
Nothing Bundt CakesConcord, North Carolina
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant’s Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $9.00 - $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 6 days ago

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Maumee Bay LodgeOregon, Ohio
As a Front Desk Agent at Maumee Bay Lodge in Oregon, Ohio, you will be the first point of contact for guests at the hotel. You will provide exceptional customer service, assist with check-ins and check-outs, answer guest inquiries, and ensure a smooth experience for all visitors. Starting rate of $12 per hour. Benefits: PTO Holiday Pay including your birthday Discounted Meal Plan during shift Use of recreation facilities during off time 401(k) Retirement Savings Plan Room, Food & Retail Discounts Ongoing Training and Career Development Responsibilities: Greet and check-in guests in a friendly and efficient manner Handle guest inquiries and requests promptly and professionally Assist guests with check-out procedures, including processing payments and providing accurate receipts Answer phone calls and direct them to the appropriate departments Maintain knowledge of the hotel's facilities, services, and local attractions to provide helpful information to guests Handle guest complaints or issues, escalating them to the appropriate supervisor or manager if necessary Ensure the front desk area is clean, organized, and properly stocked with supplies Assist with administrative tasks such as filing, copying, and data entry Requirements: High school diploma or equivalent Previous experience in a customer service or hospitality role is preferred Excellent interpersonal and communication skills Strong attention to detail and organizational skills Ability to multitask and prioritize tasks effectively Proficient in using computer systems and hotel management software Availability to work on weekends, evenings, and holidays as required About the Company: Maumee Bay Lodge is a well-known hotel in Oregon, Ohio, known for its beautiful location and excellent customer service. Join our team and be a part of creating memorable experiences for our guests.

Posted 1 week ago

Front Desk Associate-logo
Forma GymSan Jose, California
Forma Gym is looking for passionate, experienced and service driven Front Desk Associates to join our Front Desk Team. As a team member of Forma Gym, you will receive: Complimentary club membership Discounted membership for family members Free on-site child care Discounts on services and products Hourly wage negotiable, depending on experience. Job responsibilities include but are not limited to the following: Communicate and practice exceptional customer service and hospitality standards. Practice a clean and safe environment for staff and members. Greeting and assisting members. Cashier operations. Answering phones. Ensure that the club and exercise equipment are clean and well maintained while providing all members, prospective members, and guests with excellent customer service Assist with special events Requirements: Must have minimum one year of customer service experience. Must possess, or acquire upon hiring, valid CPR certification. Must have excellent communication skills, positive energy, and time management skill. Must be available to work early mornings. Compensation: 15/Hour ABOUT FORMA Forma Gym is a family owned and operated high-end premium health club company with locations in Walnut Creek and San Jose CA. We create a fun, passionate, and inspiring environment with unlimited potential for growth. Our Mission is to improve the happiness of our members lives through health and fitness. We believe in an adaptive, inclusive environment that embodies the full spectrum of fitness. We value every Team Member’s contribution to the overall success of the company. We're always looking for Team Members who are dedicated to making a difference and who care about fitness and wellness in their lives and the lives of others.Join our team and make a real difference in people's lives. Forma Gym encourages “we” culture. We are always working together as a team even though you might think you are doing something by yourself. Any single position or role cannot exist without the support of others. In other words, it is all about relationship. The relationship we build –the we—is essential in building a strong team and an organization. Furthermore, Forma Gym encourages employees’ happiness in order to provide excellent customer experience. In order for the customers to feel like Forma a special place, we the staff who work at Forma need to feel that first. Employees’ happiness is key for our organizational success. CORE VALUES Deliver an unimaginable experience through legendary customer service. “Life is good.” Be optimistic and energetic. Continuously pursue personal and professional growth and improvement. Build trust through open and honest communication. Make your life an adventure, be creative, and stay completely open minded. Embrace change. Play every day.

Posted 1 week ago

Guest Service Representative-logo
Nothing Bundt CakesMount Laurel, NJ
Our Mt. Laurel location will be baking soon! Come be part of the opening team! We're hiring for all positions, full and part time. Scheduling is flexible and no experience is necessary for most positions. At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 4 days ago

Guest Service Representative-logo
Nothing Bundt CakesYork, Pennsylvania
Responsive recruiter Benefits: Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We’re keeping it casual. T-shirts and sneakers are where it’s at! Cake discounts. Yummm! You don’t have to be 18 to work here, so students can join us. This job is fun. It’s literally a piece of cake! This is a great place to make new friends! You’ll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $11.00 - $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 4 days ago

Guest Service Representative-logo
Nothing Bundt CakesSaint Petersburg, FL
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 4 days ago

C
CVS PlazaRocky River, Ohio
WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES: Increase membership sales and retail sales Greet visitors and provide an excellent customer experience Book appointments in person or by phone Contribute to group operations, such as inventory maintenance Maintain a clean and inviting environment REQUIRED SKILLS: 1+ years customer service or retail sales experience Strong attention to detail Ability to multitask in a fast-paced environment Ability to work some weekends and some evenings Experience with MindBody Software is a plus! WHY JOIN OUR TEAM? Hourly wage; commensurate with experience + Commissions on sales Growth opportunities Free lash extensions and all other salon services Discounts on retail products Compensation: $11.00 per hour WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.

Posted 6 days ago

O
Owings MillsOwings Mills, Maryland
At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We’re keeping it casual. T-shirts and sneakers are where it’s at! Cake discounts. Yummm! You don’t have to be 18 to work here, so students can join us. This job is fun. It’s literally a piece of cake! This is a great place to make new friends! You’ll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 2 weeks ago

Guest Service Representative-logo
Nothing Bundt CakesSunrise, FL
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 4 days ago

B
Blink Fitness EvanstonEvanston, Illinois
JOB OVERVIEW: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them. RESPONSIBILITIES: Greet every member and guest with enthusiasm and a smile Tours potential members around the club with the goal of signing up the person for a membership Answer phone calls in a professional and energetic manner Execute all opening/closing operational procedures to ensure the club runs smoothly Handles members requests and concerns with a sense of urgency Actively participates in ensuring the club is spotless Signs members up for their startup sessions with Blink Personal Trainers May be responsible for opening at 5am Monday-Friday and 7am Saturday-Sunday May be responsible for closing at 10pm Monday-Friday and 6pm Saturday-Sunday QUALIFICATIONS: Excellent verbal and written communication skills KNOWLEDGE SKILLS, & ABILITIES: Ability to multi-task and problem solve Excellent customer service skills Enthusiastic, energetic, friendly, and personable COMPENSATION AND BENEFITS: Complimentary Blink Membership Employee Assistance Program (EAP) Working Advantage Discount Program Financial Fitness (FinFit) **The Company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.** **This job posting is for a position in a gym owned and operated by an independent franchisee, not Blink Holdings Inc. This means the independent franchisee, and not Blink Holdings Inc., is alone responsible for all employment related matters in the gym including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Blink Holdings Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not Blink Holdings Inc. will be your employer.** Compensation: $15.00 - $16.00 per hour Fitness for Everybody...Everybody Blinks. Founded in 2011 by executives at luxury fitness pioneer Equinox, Blink Fitness is a premium quality, value-based fitness brand with more than 90 locations open or in development throughout New York, New Jersey, Pennsylvania and California. Blink puts Mood Above Muscle™, which celebrates the positive feeling you get from exercise, not just the physical benefits. Blink is a subsidiary of The Related Companies, founded by Stephen Ross, who owns the Miami Dolphins, and has investments in a variety of businesses, including Momofuku, &Pizza, Citi Bike, etc. Blink is a wholly-owned subsidiary and is a sister brand to Equinox, Soul Cycle, Pure Yoga, Rumble Boxing, and Equinox Hotels. Blink is based in Manhattan. Blink recently launched a franchising system to complement its fast-growing company-owned business model and has secured franchise development agreements in Georgia, Illinois, Massachusetts, Michigan, Virginia and upstate NY. This includes an agreement with Golden State Warriors forward Draymond Green, two-time NBA Champion, All Star, Olympic Gold Medalist and Defensive Player of the Year, who announced a franchise development deal to bring 20 gyms to his home state of Michigan and to Illinois. Blink is an exciting and dynamic business that is still in the start-up mode. We are a passionate team with a great entrepreneurial spirit and a willingness to roll up our sleeves to get the work done. While Blink has grown rapidly and has already achieved significant profitability, the business is just getting warmed-up. Its leadership has a very lofty vision and expects explosive growth over the coming years. At a minimum, the business expects to have more than 300 locations over the next five years through a combination of corporate and franchise development. For more information visit Blink’s consumer website -- blinkfitness.com – and its franchise website – blinkfranchising.com.

Posted 30+ days ago

L
La Vista Embassy SuitesLa Vista, Nebraska
Hotel: La Vista Embassy Suites 12520 Westport Parkway La Vista, NE 68128 Front Desk Supervisor Full time Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence What’s in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverag e – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. __________________________________________________ Get to Know Us: The La Vista Embassy Suites & Conference Center, located in La Vista, Nebraska, just off I-80, is a full-service hotel and conference center with 257 well-appointed suites and a vast 60,000 square feet of meeting space. We pride ourselves on offering exceptional guest experiences with our complimentary made to order breakfast and evening reception, on-site restaurant, indoor pool, and 24-hour fitness center. Join our team and be a part of the exceptional hospitality we provide at the La Vista Embassy Suites & Conference Center. Come Grow with Us: At La Vista Embassy Suites, we offer not just a job, but a path to personal and professional growth. Salary Range: $17.80-$18.50 At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests. We are looking for a highly motivated individuals to join our Front Desk team as the Front Desk Supervisor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While helping to lead out front desk team with checking in, registering guests. This role plays an important part in our culture: Service: Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests Perseverance: Help to resolve problems through recovery when things aren’t quite right Inclusion: You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization Training all new Front Desk Agents to provide exceptional customer service Respect: You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation Innovation: You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions You will look for new ways to enhance the guest experience Teamwork: Supervise daily shift process ensuring all team members adhere to standard operating procedures Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day What do we need from you to be successful in this role? As this role will be supervising other front desk agents, previous hotel front desk experience is a must, supervisory skills training or experience is preferred. Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people This role interacts with guests and team members all day, they must have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality. The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift Hotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays. _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Posted 1 day ago

Front Desk Associate-logo
River NorthChicago, Illinois
Benefits: Employee discounts Free uniforms Training & development WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES: Increase membership sales and retail sales Greet visitors and provide an excellent customer experience Book appointments in person or by phone Contribute to group operations, such as inventory maintenance Maintain a clean and inviting environment REQUIRED SKILLS: 1+ years customer service or retail sales experience Strong attention to detail Ability to multitask in a fast-paced environment Ability to work some weekends and some evenings Experience with MindBody Software is a plus! WHY JOIN OUR TEAM? Hourly wage; commensurate with experience + Commissions on sales Growth opportunities Free lash extensions and all other salon services Discounts on retail products Compensation: $15.80 - $20.00 per hour WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.

Posted 1 week ago

Guest Service Representative-logo
Nothing Bundt CakesOmaha, NE
Benefits: 401(k) matching Employee discounts Opportunity for advancement Paid time off At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Posted 1 week ago

M
Marriott Orlando DowntownOrlando, Florida
Our Front Desk Agent have that genuine warmth and authentic approach that is the first impression our guests have and sets the tone for their entire stay. They read cues, anticipate our guests needs, and look for ways to delight them. They enjoy making wonderful memories for the family on vacation or the client at a conference, tailoring their service to the unique needs of the guests. Responsibilities Receive accommodation reservations from visitors and take the details of all arriving guests including payment information. Provide information to guests about the procedures, policies and facilities of the hotel. Making accommodation reservations for guests who may be relocating Maintain all guest reservations in accordance with credit card security requirements. Maintain all training requirements as set forth by General Manager. Perform routine cleaning throughout work area to include dusting, mopping, vacuuming and organizational needs, etc. Maintain proper equipment and supply inventory for the front desk; follow hotel operations procedures and communicate with the General Manager to ensure that orders are placed for any needed equipment, repairs and supplies. Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department Respond to guest’s requests for immediate repairs. Assist other employees in various assignments, such as collecting/delivering dirty linen to laundry, and assisting laundry or housekeeping, as needed. Report lost-and-found items in accordance with hotel procedures. Qualifications 1 year of customer service preferred High school diploma or equivalent Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must display very good organization and time management skills Must be able to walk and climb/descend stairs approximately 20% of the time Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks Must be able to regularly lift and carry up to 20 pounds without assistance To always maintain a high standard of personal hygiene and appearance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted today

Guest Service Representative-logo
Nothing Bundt CakesSterling Heights, Michigan
Responsive recruiter Benefits: Employee discounts Free uniforms Training & development Do you love the idea of combining creativity with guest service in one rewarding role? Do you light up a room with your smile and positive energy? Do you love helping people celebrate special moments? Can you juggle multiple tasks while maintaining attention to detail? If you're nodding along and feel energized by the idea of crafting joy through both cake artistry and exceptional service, we'd love to meet you! As a Guest Service Representative at Nothing Bundt Cakes, you're more than just a team member – you're a celebration specialist! Perfect Fit For Creative individuals who love working with people Those who thrive in a fast-paced, collaborative environment Customer service professionals interested in cake crafting Detail-oriented individuals with the ability to multitask effectively Individuals with the ability to stand for extended periods and capable of lifting up to 25 pounds Service professionals willing to commit to weekday morning shifts and some weekend shifts A Day in the Life Start your day crafting beautiful cake decorations and creating memorable experiences for guests. Throughout your shift, you'll: Create memorable experiences for every guest who walks through our door Help customers choose the perfect cake and celebration add-ons Process orders efficiently while maintaining our high service standards Create stunning cake presentations and gift packages Keep our bakery looking beautiful and inviting Work with an amazing team to bring joy to our community The best part? Every day brings new celebrations and chances to make someone's day special! We'll Teach You Cake crafting and decoration techniques Our "Sweet Steps of Service" approach All about our delicious cake flavors and sizes Point-of-sale system operation Visual merchandising techniques Celebration solution expertise About Nothing Bundt Cakes At Nothing Bundt Cakes, we’re all about bringing joy through handcrafted, delicious cakes made with love. Our values aren't just words on a wall – they're brought to life every day through the actions of our team members. 🤝 Servant's Heart We put others first in everything we do – from supporting our teammates during busy times to participating in local fundraisers and ensuring every guest leaves with a perfect cake for their celebration. 🏆 Spirit of a Champion We take pride in our work and help wherever needed. You'll find our bakers jumping in to help at the front counter during rush times, and team members constantly looking for ways to improve. 💫 Genuine Connections We build real relationships with our guests and each other. We're more than just a bakery – we're a family that celebrates together, supports each other's growth, and creates meaningful relationships. 📣 Open Communication We believe in transparent, honest dialogue at all levels. Through regular coaching sessions, one-on-ones, and our "see something, say something" culture, everyone's voice matters. ✨ Attention to Detail We treat every cake like it's being made for our own grandmother. From getting the perfect swirl to ensuring orders are exactly right, we take pride in the details that make each cake special. 😊 Bring the Joy We believe in spreading happiness, whether it's making someone's birthday extra special or bringing positive energy to community events. Even during challenging moments, we focus on lifting spirits and creating moments of delight. ⭐ Do the Right Thing We empower our team to make decisions that put people first. Whether it's making an exception to policy for a grieving customer or taking accountability for mistakes, we always strive to do what's right, not what's easy. Why Join Nothing Bundt Cakes? Be a Part of a Fun, Team-Oriented Environment where we celebrate our successes and help each other out. Learn and Grow : This role is a great entry point into the world of baking, with room for growth within our team. Flexible & Consistent Scheduling to balance your work with life’s other priorities. Employee Discounts on our delicious cakes. Competitive Hourly Rate $14-15/hour Ready to Join Our Team? Click "Apply Now" to start your journey with Nothing Bundt Cakes! Nothing Bundt Cakes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation: $14.00 - $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 3 weeks ago

Guest Service Representative-logo
Nothing Bundt CakesMansfield, TX
Benefits: Employee discounts Flexible schedule At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 4 days ago

Front Desk Attendant-logo
World GymGlen Burnie, Maryland
JOB SUMMARY The Front Desk Attendant is the lead customer service contact for all members, guests, or prospects. The Front Desk attendant is also responsible for selling all products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES Greets and checks in all members and guests Sells all products and services Liaison between members and Membership Office: Including prospects and current members Schedules for both Skin Care and Massage Offices Answers and directs all incoming phone calls Fields all member complaints and concerns Performs Opening and Closing Procedures for the club if assigned those shifts Responsible for keeping both Program and Check-In desks clean, neat, and orderly Attends monthly departmental meetings Maintains professionalism when not assisting members; avoids eating, sitting, reading, Internet surfing, or any other activities that are not work-related Creates the “First Impression” Other duties as assigned REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Must be highly motivated and energetic Excellent communication and interpersonal skills Organizational skills Strong attention to detail Ability to multi-task An understanding of health club operations Must be a team player, willing to cover or trade shifts when necessary Must be able to work days, evenings, and weekends as necessary REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE Must have experience in customer service Experience in health club or the hospitability industry is preferred CPR, First Aid, and AED certifications (must be obtained within 60 days of hire) The iconic World Gym brand was founded in 1976 by Joe Gold during the glory days of "Muscle Beach" in Venice, CA. Joe was one of the original ringleaders of Muscle Beach. In his prime, he toured with Mae West, and was at the heart of the cozy connection that has always existed between the Muscle Beach fitness scene and the celebrity of Hollywood. Joe blazed a trail followed later by the likes of Arnold Schwarzenegger, Lou Ferrigno, and Dave Draper to name just a few - all of whom had significant Hollywood careers and an intimate connection to and love for World Gym. Since that time, World Gym has evolved into an internationally recognized brand that has captured the imagination of people around the globe. Given its storied past, it is no surprise that World Gym is one of the most celebrated fitness brands in the world today. World’s Gym is committed to always remaining a true gym, not a resort. This is the place for the serious, no-nonsense workout; where great shape is an authentic passion. We believe in empowering our members to lift themselves to greatness and letting confidence thrive while the mind and body grow strong. By offering expertise and state of the art equipment, we have the inspiration and tools to change lives.

Posted 30+ days ago

Night Auditor-logo
Excel Hotel GroupSan Diego, California
Job Summary Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensación: $17.00 - $19.00 per hour Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley. We are a growing hotel ownership/management company that has an outstanding reputation for quality products and services. We are a privately owned family run business and treat our associates like family. Credit for our success goes to every one of our Associates. Every job here is important, and we depend on each other to help achieve our professional and personal goals. We are looking for individuals that thrive in a fast paced environment, enjoy being at the service of others, and who do the right thing.

Posted 1 day ago

H
Hilton Garden Inn Cincinnati/West ChesterWest Chester Township, Ohio
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information. Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members. Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. Assist with hotel shuttle or transportation services, ensuring timely and courteous service. Assist guests with luggage upon arrival and departure. Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Be aware of and prepare for incoming VIP guests. Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. Exhibit a positive and cooperative attitude as part of the team. Communicate effectively with coworkers and contribute to a supportive work environment. Handle and account for keys properly. Understand and adhere to emergency procedures and security policies. Ensure the confidentiality and protection of guest room numbers. Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. Strong verbal and written communication skills. Basic computer skills. Knowledge of the hotel, its services, and the surrounding area. Ability to stand for extended periods, up to 8 hours. Ability to lift up to 15 lbs on occasion. Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Posted 5 days ago

G
General AccountsSan Diego, California
Job Summary Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $18.00 - $19.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 1 week ago

Nothing Bundt Cakes logo

Guest Service Representative

Nothing Bundt CakesConcord, North Carolina

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Job Description

 The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
 
Accountabilities/Duties: 
  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.   
  • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.   
  • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. 
  • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. 
  • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. 
  • Replenishes retail merchandise and cake display case to ensure a strong visual presentation. 
  • Assists the Crafter in preparing cake decorations and packaging supplies as needed. 
  • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.  
  • Maintains a consistent work attendance and punctuality record.  
 
Core Values and Competencies: 
  • Servant’s Heart
    • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. 
    • Keeps the good of the team or guest ahead of personal interests or gain. 
    • Displays humility and empathy in interactions with others.
  • Spirit of a Champion 
    • Demonstrates pride in responsibilities, an intense drive and a passion to succeed. 
    • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.  
    • Operates with a strong sense of urgency and adheres to NbC brand standards.
  • Genuine Connections 
    • Projects warmth, enthusiasm, and optimism that attracts others. 
    • Builds positive, productive relationships with all team members. 
    • Listens actively and communicates openly, clearly and respectfully. 
 
Knowledge, Skills, and Abilities:
  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. 
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.  
  • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. 
  • Is diligent, organized and self-motivated.  
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system. 
  • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. 
  • Has the capacity to stand for extended periods of time and work in a fast-paced environment. 
 
Education, Certifications and Work Experience Requirements:
  • Applicants must be 16 years of age or older. 
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.  
 
Work Availability: 
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. 
 
 
Compensation: $9.00 - $13.00 per hour




Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

 

California Applicant Privacy Policy

 

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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