Auto-apply to these hotel jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

PM Hotel Group logo
PM Hotel GroupRaleigh, NC
What You'll Do: You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service. On a daily basis you will be responsible for: Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel. Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive. Overseeing and participating in guest registration and check out. Managing, training, and scheduling the Front Office staff Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office Where You've Been: We're looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as you'll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Austin, TX
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 days ago

C logo
Country Springs HotelPewaukee, WI

$17+ / hour

Do you have an eye for cleanliness? Do you have a passion for creating welcoming and inviting spaces? Then we have the perfect opportunity for you! The Ingleside Hotel in Pewaukee is hiring full-time (30+ hrs/wk) or part-time Housekeeping staff to clean guest rooms. Your attention to detail and dedication to cleanliness will ensure our guests enjoy a comfortable and memorable stay. Must have weekend availability. Shift hours are flexible, but generally begin at 9:30am on weekends. Wage is $16.80/hr + extra room bonus. Daily tasks: Clean guest rooms Make beds Restock guest room supplies Vacuum and dust Clean bathrooms Deep cleaning projects Knowledge, Skills, and Abilities: Friendly and welcoming to others Strong attention to detail Physical ability to push cart, lift mattress corners to tuck sheets Good organizing and time management skills Reliability and honesty FT staff benefits: health, dental, vision, life and disability insurance. We provide all staff: Free meal in break room during shift Discounted water park entry Free Christmas light show admission Discounted hotel rooms & restaurant meals Same-day cash advance option $1000 Employee Referral bonuses Paid Time Off with cash-out option Tuition reimbursement 401k with company match Pet insurance Free parking Qualified applicants must be able to complete a pre-employment background check. The Ingleside Hotel is a drug free workplace. We participate in E-Verify. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/M/F/D/V/SO

Posted 30+ days ago

AvantStay logo
AvantStayNashville, TN
Who we are... AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. What we are looking for… An organized and detail-oriented Housekeeper to manage and carry out the cleaning processes and procedures for our hotels in Nashville. This person will be responsible for cleaning and servicing our units in a timely manner according to AvantStay guidelines and standards, service sequence, and inspection checklists to exceed guest expectations. The ideal candidate is passionate about providing unparalleled experiences and world class customer service to guests. What you'll do… Maintain general cleanliness throughout our hotel rooms including vacuuming, mopping, and sweeping according to AvantStay standards and guidelines. Remove trash, recycling and compost from receptacles throughout the rooms Clean, sanitize, and replace liners in trash and recycling bins. Replace linens found in the rooms, such as bedding, sheets, and towels (laundry service is done offsite, so you will have clean linens available) Report any issues in our rooms, including damages and/or any security issues. Comply with health and safety regulations and act in line with company policies and licensing laws. Check and report on stocking levels of all consumables and cleaning supplies. Create and complete daily job lists and complete all paperwork/ inspection forms. Other duties as necessary.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Boston, MA

$16 - $18 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15.50-$17.50 per hour plus tips (average $40 in tips per shift). Work Schedule: The work schedule for this position is open availability (site operates 7 days a week from 7am-11pm). Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 2 weeks ago

Atrium Hospitality logo
Atrium HospitalityTampa, Florida

$15+ / hour

Hotel : Tampa Embassy Suites3705 Spectrum BlvdTampa, FL 33612Full timeCompensation Range : $15.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What’s in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverag e – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. Job Description What You Will Do Clean guest rooms and public areas like a pro—beds made, bathrooms sparkling, and not a dust bunny in sight. Restock towels, toiletries, and amenities so guests feel cared for (and never have to ask for an extra roll). Sort laundry, operate machines safely, and handle linen like it's made of gold (or at least 600-thread-count cotton). Keep your cart and closets organized—because a tidy workspace equals a tidy hotel. Pitch in with deep cleaning, special projects, and team training when needed. What We Are Looking For Previous cleaning or housekeeping experience – You know your way around a vacuum and how to spot a smudge from 10 feet away. Customer service mindset – Friendly, helpful attitudes make guest stays memorable (for all the right reasons). High school diploma or equivalent – A solid start to a career in hospitality. Physical stamina – You can lift 50 lbs, bend, squat, and be on your feet for the whole shift—housekeeping is a workout! Flexible schedule – Early mornings, weekends, holidays? You’re ready when guests are. Why Atrium: Hear it from Jennifer: I feel valued and recognized through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, opportunities for growth, peer recognition, and competitive compensation and benefits. ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Posted today

MasterCorp logo
MasterCorpLas Vegas, Nevada

$7 - $16 / hour

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don’t miss out—APPLY TODAY! What We Offer You: Earn UP TO $19 per hour – Our system is designed to reward your efficiency and timeliness! Paid training Immediate hire Benefits package including: Medical, Vision, Dental, Paid Time Off Opportunities for growth and career development Position Overview: Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he/she follows the company mission statement and values. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain a high standard of excellence Strip units of soiled linens Remove trash from units Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks Report clean units as vacant and ready for inspection Report unit maintenance issues as per company procedure Report damaged, dirty or stained carpets, drapes, furniture, and linens Report missing inventory and supplies to Supervisor Perform weekly guest services cleans as directed Assist in maintaining the cleanliness and organization of storage closets Attend all training sessions and perform practical application of training Ensure a safe working environment Assist in solving guest complaints promptly Maintain a high sense of urgency so units are turned on time Experience and Qualifications: Previous experience in housekeeping preferred, but not required Must be able to lift 25 pounds (with or without accommodation) Ability to make decisions Planning and scheduling capabilities Ability to read, write and do basic math Personal timeliness be prompt with all assignments A passion for cleanliness Strong work ethic Ability to learn and change behavior Work irregular hours Work Environment: This job operates in conditions that will include odors/dust, cleaning chemicals, and/or laundry chemicals. The Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management. The salary range provided for this position is$7.25 - $16.13, and will be based on a variance of considerations such as skills, qualifications and experience. Equal Opportunity Employer Statement:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

Posted today

Concord Hospitality logo
Concord HospitalityChattanooga, TN
Join the team of The Waymark, a Hilton Tapestry Collection hotel, to downtown Chattanooga! We are looking for warm, engaging professionals who are passionate about delivering an unforgettable guest experience. As the central point of contact, the Front Desk Agent sets the tone for each guest's stay through attentive, elevated, and personalized service. At Concord Hospitality, we pride ourselves on a culture that values respect, excellence, and genuine hospitality. Role Responsibilities: As a Front Desk Agent, you have the opportunity to give our guests the best hospitality experience possible by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively manage guest concerns timely and satisfactorily. Post guest charges, collect payments and follow all cash handling procedures as required by Concord. Handle guest mail and messages with respect to privacy and professionalism. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Be an excellent communicator to various departments and management on guest comments and concerns. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Have full knowledge of hotel safety and emergency procedures. Why work for Concord Hospitality? Here are some reasons our associates like working for us: Benefits (Full Time Associates) Competitive wages Comprehensive benefit package, which includes medical/dental/vision plans Life insurance ST/LT disability options 401K options Tuition Assistance Discounted room rates at Concord managed hotels Training & Development Career advancement opportunities Why Concord Hospitality? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 3 days ago

Concord Hospitality logo
Concord HospitalityWauwatosa, WI

$17+ / hour

Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a new, AAA Four Diamond, premium distinctive hotel is seeking a Housekeeper to join our team. The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today. We are looking for ambassadors that have a passion to serve others! Working in the Housekeeping (Style) Department, your role is key to the overall guest experience. Your keen sense of cleanliness, being proactive, responsive, and caring will make all the difference. Full-Time and Part-Time Opportunities! Here are some of the great benefits of working with us: Competitive Pay Same-Day Pay Option Hotel and Travel Discounts Worldwide Exclusive discounts on concert tickets, theme park passes, rental cars, and more Verizon wireless discount Free parking in structure and easy access to public transportation Complimentary and deeply discounted food and beverage 401(k) with company contribution - free money! Personal alarm device Clean and secure locker room for personal belongings Personal and professional developmental opportunities; classroom training, online training, and educational assistance program Additionally, full-time ambassadors are also eligible for the following: 2 Weeks Paid Time Off Annually - Begin Accruing Immediately! 7 Paid Holidays Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs Flexible Spending Account Group life insurance (provided by the company) Short-term disability insurance (provided by the company) Voluntary supplemental life insurance and long-term disability insurance Role Summary: Responsible for the cleanliness, arrangement, and supply of all guest rooms in an assigned section. Responsibilities: Provide the highest quality of service to the guest at all times. Ensure guest satisfaction through room cleanliness and attention to guest needs. Clean assigned rooms in accordance with established safety, cleanliness, quality, and timeliness standards. Check fixtures, television, radio, and heating/cooling equipment for proper operation. Set heating/cooling equipment and radio on proper settings. Inspect room for maintenance needs and report on maintenance service requests. Perform daily general cleaning duties and changing of bedspreads, blankets, mattress pads, and shower curtains. Log rooms cleaned. Turn in key and room status report to assigned supervisor. Fold terry and linen while waiting for rooms. Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles). Maintain cart, linen room, and vacuum cleaner cleanliness. Operate laundry equipment and maintain public area cleanliness, as needed. Must wear proper uniform at all times. Have a thorough knowledge of emergency procedures. Practice safety standards at all times. Move luggage, packages, or furniture weighing up to 40 pounds, as needed. Perform other duties as assigned, of which the employee is capable. Schedule: This position will generally be scheduled for first shift (9:00am start time). Weekend availability is required. Compensation: The starting pay for this position is $17.00 per hour. Why Concord Hospitality? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.

Posted 2 weeks ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$19+ / hour

The iconic Hotel del Coronado is looking for a Banquet Captain to join the Banquet team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. The quintessential al fresco dining experience with spectacular ocean views, Veranda is a journey of familiarity rediscovered. The menu of exceptionally prepared American favorites is inspired by The Del's Southern California roots, elevating clean, fresh flavors and regional produce, while classic cocktails and a California-forward wine list provide the finishing touch. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. Classification: Full-Time Shift: Various - must be available weekdays, weekends, and holidays. Pay Rate: The hourly rate for this role is $18.50 plus commission Want to learn more? Hotel Website, Facebook, Instagram, Pinterest What will I be doing? As a Banquet Captain, you would be responsible for overseeing the pre-event, event and post event activities of all food and beverage, Team Members and guests during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Supervise food and beverage service throughout banquet functions to ensure quality service and product quality. Supervise and manage all staff associated with the particular event/function. Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc. Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner. Participate in and lead department meetings. Process banquet checks accurately and efficiently for payment. Ensure guest satisfaction throughout the meal service. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations. Supervising Staff: Directing and motivating banquet staff to ensure efficient service and adherence to service standards, company policies and compliance regulations. Event Coordination: Collaborating with other departments (culinary, event planning) to ensure seamless event execution. Setup and Breakdown: Overseeing the proper setup and breakdown of banquet rooms, including furniture, equipment, and table settings. Guest Interaction: Greet guests, assist with seating, and ensure guest satisfaction. Service Supervision: Monitoring servers and ensuring proper service standards are followed. Inventory and Supplies: Managing banquet supplies and ensuring sufficient inventory. Quality Control: Inspecting the cleanliness and presentation of all banquet areas, equipment, china and Team Member Dress Code. Problem Solving: Addressing any issues or requests that arise during the event. Communication: Communicating with guests, staff, and other departments to ensure smooth operations. Training and Development: Assisting in training new staff and providing ongoing coaching and guidance. Safety and Security: Ensuring all safety and security procedures are followed. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JP2

Posted 2 weeks ago

A logo
Aramark Corp.Wawona, CA

$70,000 - $75,000 / year

Job Description The Chef de Cuisine is the lead culinary person responsible for supervising all culinary operations for a location. COMPENSATION: The salary range for this position is $70,000 - $75,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Trains and leads kitchen personnel Supervises/coordinates all related culinary activities Estimates food consumption and requisition or purchase food Selects and develops recipes and standardize production recipes to ensure consistent quality Establishes presentation technique and quality standards, and plans and prices menus Ensures proper equipment operation/maintenance and ensures proper safety and sanitation in the kitchen Oversees special catering events and may also offer culinary instruction and/or demonstrate culinary techniques At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 2-3 years in a related position Requires at least 2-3 years of post-high school education, preferably a culinary degree Requires advanced knowledge of the principles and practices within the food profession Requires experiential knowledge of management of people and/or problems. Requires verbal, reading, and written communication skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Merced

Posted 2 weeks ago

Towne Park Ltd. logo
Towne Park Ltd.Cleveland, OH

$9 - $13 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. Job Details Valet Drivers- Hotel Cleveland Starting pay $9.30- $13.00 per hour No experience needed All shifts. Select shifts receive bonus pay Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9.30 - $13.00 per hour plus $9 - $11 per hour in tips. Work Schedule: The work schedule for this position is weekdays, weekends, holidays, all shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: A valid driver's license and clean driving record Must be at least 18 years of age and be able to pass a criminal background and drug screen Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 2 weeks ago

Noble House Hotels and Resorts logo
Noble House Hotels and ResortsNew York, NY

$18 - $21 / hour

Description If you are an experienced PAINTER with some General Maintenance skills, that would love to work in a beautiful beachfront luxury hotel, Pelican Grand Beach Resort is the perfect job opportunity for you. We are a very diverse team with a ton of personality that often celebrates our employees accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. We also offer great benefits such as: 401K (and 401K matching) Medical, Dental and Vision plans HUGE employee discounts Multiple parking options One free meal during your shift Many recognition programs Referral programs Growth opportunities Painter job duties include: Covering trim, floors, furniture and other surfaces with masking tape, drop cloths and other protective coverings to keep them free of paint Setting up ventilators and other safety equipment to protect Painters from unhealthy fumes Maintaining an inventory of supplies like paint brushes, rollers and tarps Removing and reinstalling fixtures (e..g, doorknobs, electric switch covers) as necessary Cleaning, sanding, and repairing surfaces (holes, cracks, etc.). Removing old paint, wallpaper, or other coatings. Priming surfaces to ensure proper paint adhesion. Applying paint using various techniques and tools (brushes, rollers, sprayers). Ensuring even and flawless paint application. Cleaning up the work area and disposing of waste materials. Maintaining tools and equipment. Adhering to safety regulations and procedures. General Maintenance job duties include: Performing routine maintenance Diagnosing and repairing issues Ensuring the safety and functionality of the property If you are an experienced PAINTER with some General Maintenance skills, that would love to work in a beautiful beachfront luxury hotel, Pelican Grand Beach Resort is the perfect job opportunity for you.We are a very diverse team with a ton of personality that often celebrates our employees accomplishments.Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family.We also offer benefits such as:401K (and 401K matching)Medical, Dental and Vision plansHUGE employee discountsMultiple parking optionsOne free meal during your shiftMany recognition programsReferral programsGrowth opportunitiesPainter job duties include:Covering trim, floors, furniture and other surfaces with masking tape, drop cloths and other protective coverings to keep them free of paintSetting up ventilators and other safety equipment to protect Painters from unhealthy fumesMaintaining an inventory of supplies like paint brushes, rollers and tarpsRemoving and reinstalling fixtures (e..g, doorknobs, electric switch covers) as necessaryCleaning, sanding, and repairing surfaces (holes, cracks, etc.).Removing old paint, wallpaper, or other coatings.Priming surfaces to ensure proper paint adhesion.Applying paint using various techniques and tools (brushes, rollers, sprayers).Ensuring even and flawless paint application.Cleaning up the work area and disposing of waste materials.Maintaining tools and equipment.Adhering to safety regulations and procedures.General Maintenance job duties include:Performing routine maintenanceDiagnosing and repairing issuesEnsuring the safety and functionality of the propertyort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Requirements At Pelican Grand Beach Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Experience required: 2+ yrs professional painting experience 2+ yrs consistent work experience in hotel and/or residence general maintenance required Ability to Commute to Fort Lauderdale, FL 33305 Required Skills and Qualifications: Physical stamina and dexterity. Knowledge of painting techniques and materials. Attention to detail and an eye for quality. Good color vision and the ability to match colors. Time management and organizational skills. Customer service skills for interacting with clients. Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Salary Description $18 - $21/ph DOE & Credentials

Posted 3 days ago

Concord Hospitality logo
Concord HospitalityRaleigh, NC
We are hiring a experienced Housekeeping Supervisor As the Housekeeping Supervisor you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property's cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property's high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest's needs while staying calm and focused during busy and stressful periods is critical. You are a coach and mentor to your team, while still holding them accountable for their results. You support your teams development while meeting the needs of the guest and achieving the companies goals. Ideal candidates: Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality. Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues. You take pride in your work. You like being in the driver's seat and leading others to success You are actively engaged and passionate about where you work You work with professionalism and integrity. Here are some reasons our associates like working for us: Benefits: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityColumbus, OH
We are hiring a Full-time Houseperson to assist in our Housekeeping Department! This shift is from 3pm-11pm, 5 days a week. Responsibilities: Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. Help clean and reset the meeting rooms. May be asked to assist in folding sheets and towels in the Laundry. Coordinate and help housekeeping with heavy lifting and priority requests. Use your watchfulness to report missing or found articles and any sign of damage or needed repair. Be graciously attentive to guests, answering questions and getting additional help when it's needed. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All." We maintain a drug free workplace.

Posted 1 week ago

Concord Hospitality logo
Concord HospitalityMilwaukee, WI

$25+ / hour

Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, AAA Four Diamond, premium distinctive hotel is seeking an experienced, energized, and curious minded Assistant Chief Engineer. The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today. Here are some of the great benefits of working with us: Competitive Pay 3 Weeks of Paid Time Off Annually 7 Paid Holidays Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs Flexible Spending Account Group life insurance (provided by the company) Voluntary short-term and long-term disability insurance 401(k) with company contribution - free money! Hotel Discounts Worldwide Exclusive discounts on concert tickets, theme park passes, rental cars, and more Verizon wireless discount Free parking in parking structure Complimentary and discounted food and beverage Deeply discounted dry clean services Personal and professional developmental opportunities; classroom training, online training, and educational assistance program Role Summary: Maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel. Responsible for safeguarding of hotel property, asset, guests, visitors, and associates. Responsibilities: Provide the highest quality of service to the customer at all times; set example for all hotel associates. Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment. Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and grounds. Verify completion of all repairs, replacement, and renovation projects to offices and employee work areas. Assist in hiring, training, supervising, and disciplining department staff. Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractor bids, budgets, and schedules. Follow prescribed safety procedures for personnel and equipment by the company and OSHA. Maintain effective Energy Management and Preventive Maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel. Inform supervisor regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost-effective proposals for maintaining these systems. Access and input information into a computer and generate reports. Repair HVAC as required; and clean HVAC coils semi-annually or as required. Repair appliances as required Ensure implementation and compliance of brand standard key control policies and procedures. Check smoke alarms throughout hotel on a scheduled basis according to brand standards. Coordinate with other departments to fulfill guest special requests. Constant and effective communication required. Assist in resolving guest concerns. Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions. Communicate changes in suite/room status with Front Desk and Housekeeping. Answer guest questions regarding hotels and local area facilities and services. Assist sick and injured guests and/or associates; follow and complete all related reporting and documentation as required. Patrol property to ensure the safety of guests and associates with respect to safety, security, and hotel operations. Initiate investigations of crimes committed against property and/or persons. Write incident and accident reports, monitor investigations to their timely conclusion, and ensure appropriate follow up with guests, visitors, and associates. Develop and maintain emergency response procedures. Train associates on safety and security procedures; continually lead by example and coach associates on unsafe behaviors on-the-spot, as needed. Act as primary responder to emergency situations. Maintain accurate records while performing related office duties including, but not limited to camera monitoring, shift activity log, codebook, and employee and guest binder interaction. Comply with hotel policies and procedures. Lift and move items weighing up to 50 pounds, as needed. Perform duties of direct reports, as needed. Other duties as required. Desired Skills and Experience: Prior experience in hospitality leadership. Marriott experience a plus. Flexible availability is required, including weekends. The schedule for this position will be primarily PM shift (generally 2:00pm-10:00pm or 3:00pm-11:00pm); however, flexibility to varying schedules is required, based on business and engineering needs. Compensation: This position is an overtime eligible (hourly) manager position. The starting hourly pay rate is $25.00, depending on experience. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.

Posted 5 days ago

Towne Park Ltd. logo
Towne Park Ltd.Philadelphia, PA

$70,000 - $75,000 / year

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $70,000-$75,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. JOB SUMMARY The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. DUTIES AND RESPONSIBILITIES Financial and Business Systems Management Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. Demonstrates the ability to improve the financial performance and profitability of the account Understands the contractual agreement and recognizes ways to maximize opportunities Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping Ensures that forecasts, payroll and accounting reports are on time and accurate Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures Human Resources Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location Fosters an environment that retains talented associates Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews Sees that new associates get off to the right start through proper orientation and on-the-job training Recognizes great performance and provides opportunities for top performers to learn and grow Recognizes where the team and individual performers need to improve and properly trains and coaches Identifies talent and helps develop future leaders for the organization Conducts regular performance appraisals and provides feedback and coaching for all direct reports Holds effective associate meetings and ensures that shift huddles happen on every shift Practices positive discipline and provides accurate and timely performance documentation Delegates by allocating decision making and other responsibilities appropriately and effectively Service Management Ensures that the guest/patient service experience is delivered consistently on all shifts Efficiently allocates labor resources to support service delivery Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels Understands the client's service standards and effectively integrates Towne Park's standards to complement them Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results Client Relations Management Develops cohesive working relationships with the clients' staff members Maintains regular meeting rhythms and communication channels with the client and follows through on commitments Knows when to be present at the site and maintains a high level of visibility Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park. Systems and Standards Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures Trains others or sees that they are trained to properly use the systems provided Maintains a clean, neat work environment Completes all tasks in a timely manner as instructed by the Area/District Manager Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers Treats clients and associates with courtesy, respect and dignity Maintains strict confidentiality related to associate and client information Safety and Risk Management Understands and follows safety and security procedures Practices preventative safety procedures as set forth by Towne Park Reports all accidents and incidents to the Area/District Manager immediately Uses only equipment trained to use and operates all equipment in a safe manner Reports all potential high risk areas and safety concerns to the Area/District Manager Ensures all associates have been adequately trained in safety and loss prevention procedures Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations Promptly responds to any concerns regarding workplace safety Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation Sales Responsibilities: Maintains relationships with present client to obtain references and leads for new opportunities Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities. KNOWLEDGE, SKILLS AND ABILITIES Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines Demonstrated work ethic, drive, energy, and persistence to achieve goals Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails QUALIFICATIONS Associate's degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience Knowledge of general business practices including accounting, human resources and customer service Must be able to drive manual transmission Must have and maintain a valid driver's license and clean driving record For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances Working extended hours, including evenings and weekends are required. Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 2 weeks ago

Towne Park Ltd. logo
Towne Park Ltd.Cleveland, OH

$50,000 - $55,000 / year

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $50k - $55k. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Ensures that the guest service experience is delivered exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description.- 15% Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client's service standards and effectively integrates Towne Park's standards to complement them to meet business demands and productivity goals. Reviews comment cards and guest satisfaction results with employees.- 20% Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews.- 15% Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary.- 20% Develops cohesive working relationships with the clients' staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations.- 15% Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping.- 15% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: Associate's degree or equivalent degree preferred Required Licensure, Certification, etc.: Valid driver's license and clean driving record Work Experience: A minimum of one (1) year of related experience in hospitality Knowledge: Knowledge of Towne Park's and site-specific preventative safety and security procedures Knowledge of Towne Park's safe driving policies and procedures Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park Knowledge of Towne Park's equipment training, policies and procedures for use in a safe and efficient manner Knowledge of Towne Park's claim check, ticketing and key box training, policies and procedures Knowledge of Towne Park's principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA Knowledge of business writing, basic accounting and business metrics Knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. Skills: Must be able to drive manual transmission Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates. Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations. A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety SCOPE Authority to Act: Performs duties independently with minimal supervision. Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 30+ days ago

The High Companies logo
The High CompaniesEwing, NJ
At High Hotels, hospitality isn't just what we do, it's who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey. It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences-for employees and guests alike-aren't just expected, they're the standard. Are you ready To Spread Joy Through Hospitality? High Hotels, Ltd. is seeking a Full-Time Marriott Hotel Housekeeping Manager in Ewing, NJ. Flexibility to work weekends and holidays is required. Housekeeping Managers for High Hotels, LLC are responsible for the efficient operations of all phases of the housekeeping, laundry and public space areas of the hotel. Successful candidates will have three years of experience maintaining and ensuring the highest level of safety, cleanliness, guest satisfaction, and leadership while overseeing budgetary responsibilities for the housekeeping functional areas. Areas of Responsibility for our Housekeeping Managers Include: Establishes and enforces procedures for the personal safety of guests and co-workers and for the security of their property and the hotel's property. Assures standard of cleanliness in rooms and lobby areas are maintained to pass QA inspections. Assure Marriott Reward/Hilton Honors rooms are set-up to established standards. Selects and hires room attendants, inspector, houseperson, and laundry persons. Assigns rooms to be cleaned and schedules co-workers in all areas of the housekeeping department according to standards and forecasted occupancy. Prepares and assigns cleaning projects monthly. Reports maintenance deficiencies throughout the property as discovered. Conducts regular trainings & orientations. Conducts co-worker performance appraisals. Conducts a monthly inventory for linens and supplies. Functions as Manager-On-Duty (MOD) as part of the management team & participates in all management programs. Our next Housekeeping Manager will ideally possess the following educational and work qualifications: A high school diploma or GED required. A college degree in hotel/restaurant management preferred. Minimum of 3 years of hotel operations experience required. Valid Driver's License required. Ability to operate computer systems such as Microsoft Office, Front Office PMS, ServicePro, and others. Working for The High Companies: At High Hotels co-workers are a high priority! The belief is as strong today as it was when the High Companies were founded over 90 years ago. High Hotels offers a comprehensive total compensation package including: You are eligible for Hilton or Marriott room discounts You are eligible for Hotel Bonus Program You are eligible to utilize our Health Coach and Registered Dietician Employee Assistance Program (EAP) with Aetna Resources for Living You are eligible to participate in the company's 401k retirement savings plan You are eligible to participate in Coworker Activity Committee (CAC) events You are eligible to nominate and to receive the Good Measure Award High Five Safety Shoe Reimbursement

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityChattanooga, TN
Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach. Key Responsibilities Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge). Handle phone system, reservations, and guest inquiries. Perform check-in and check-out procedures. Verify, balance, and review hotel room availability and transactions. Prepare folios for departing guests. Maintain lobby appearance and assist with AM breakfast setup if needed. Monitor hotel safety and emergency procedures during the night shift. Qualifications Previous hotel front desk or hospitality experience preferred. Strong attention to detail and organizational skills. Dependable, responsible, and able to work independently. Professional and customer-service oriented. Benefits (Full-Time Associates Only) Competitive wages Medical, dental, and vision plans Life insurance and short/long-term disability options 401(k) program with company match Tuition assistance Discounted room rates at Concord-managed hotels Training, development, and career advancement opportunities Why Concord? Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow. We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All." We are Concord!

Posted 2 days ago

PM Hotel Group logo

Front Desk Manager |Sheraton Hotel| Raleigh, NC

PM Hotel GroupRaleigh, NC

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

What You'll Do:

You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service.

On a daily basis you will be responsible for:

Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel.

Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive.

Overseeing and participating in guest registration and check out.

Managing, training, and scheduling the Front Office staff

Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office

Where You've Been:

We're looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as you'll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding.

When You're Here:

Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall