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Job Summary: The Breakfast Attendant ensures a clean, well-stocked, and welcoming breakfast area for hotel guests. This role requires excellent customer service, attention to detail, and time management skills to maintain high-quality service standards. Compensation $10 - $12 Essential Job Responsibilities: Set up and break down the breakfast area, including food, beverages, and supplies. Greet and assist guests as they arrive, ensuring a positive experience. Clean and bus tables; straighten chairs and arrange furniture. Restock food, drinks, and other breakfast supplies as needed. Prepare fresh coffee and monitor beverage stations. Empty trash receptacles and maintain a clean environment. Thank guests as they depart and address any questions or concerns. Clean and store all equipment after breakfast service. Assist with inventory, stock rotation, and supply ordering. Respond to guest requests, special needs, or complaints promptly. Support cleaning and maintenance in other hotel areas as needed. Qualifications: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and manage time effectively. Problem-solving skills and the ability to handle guest issues professionally. Knowledge of basic health and safety regulations is a plus. Physical Requirements: Ability to stand, walk, and lift items up to 50 pounds for extended periods. Frequent bending, stooping, and reaching required. Must be able to work in a fast-paced environment and handle physical demands safely.

At High Hotels, hospitality isn't just what we do, it's who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey. It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences-for employees and guests alike-aren't just expected, they're the standard. Are you ready To Spread Joy Through Hospitality? As a Housekeeping Inspector, you will be responsible for the efficient operation and production in all phases of the housekeeping, laundry, and public space area of the hotel Our ideal candidate will work to effectively maintain and ensure the highest level of safety, security, cleanliness, and guest satisfaction of hotel guest rooms and public areas. The Housekeeping Inspector is responsible for the coordination of the housekeeping staff, including Room Attendants, Laundry Attendants, and Housepersons. This full-time position (32-40 hours per week) is based at two properties in Ewing, NJ: SpringHill Suites and Marriott Courtyard. Hours are 9:00 AM to 5:00 PM, with weekend and holiday shifts required. Schedule includes Fridays, Saturdays, and every other Sunday at SpringHill Suites, and Mondays and Tuesdays at Marriott Courtyard with occasional vacation and request off coverage. Starting Rate: $19.61/hr. Potential for increase is based on experience. Areas of responsibility for our Housekeeping Inspector include: Inspecting rooms that were cleaned and ensuring prompt notification to front desk. Completing opening and closing paperwork daily. Cleaning guest rooms as needed. Assuring standard of cleanliness in rooms and lobby areas are maintained to pass QA inspections. Assigning rooms to be cleaned and scheduling co-workers in all areas of the housekeeping department according to standards and occupancy rates. Reporting maintenance deficiencies throughout the property as discovered. Maintaining open and daily communication with co-workers, management, and guests. Ensuring co-workers have adequate supplies and operating equipment to perform their job correctly, orders as necessary. Conducting monthly linen and supply inventory, orders as necessary. Cultivating and promoting a campus culture within the two Ewing, NJ properties. Our next team-member will ideally possess the following educational and work qualifications: A high school diploma or general equivalent (GED) preferred A minimum of six (6) months hotel housekeeping operations experience, required Bi-lingual, English and Spanish, preferred The ability to work in both a team environment and independently Schedule flexibility, required. Ability to work evenings, weekends, and holidays. Working for The High Companies: At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 90 years ago! High Hotels offers a comprehensive total compensation package including medical benefits, 401(k), vacation time and employee discounts (varies depending on employment status) Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year. 401(k) Retirement Plan with a company match. Worldwide travel discounts. Fun working environment! We feel that work should be fun and the management teams do all they can to promote a fun working environment.

Join the Team at Concord Hospitality! Housekeeping Positions Now Open at $16/hr! Are you ready to kick-start your career with a company that values growth and opportunity? Concord Hospitality is hiring Housekeepers for the Renaissance Westerville Hotel! Enjoy a dynamic work culture with excellent perks and career advancement opportunities. What's in it for you? Competitive Pay: $16 per hour Flexible Schedules and Weekends Available Fantastic Benefits: Medical insurance options, weekly pay, free parking, and employee meals Exclusive Travel Discounts for you and your family! Key Responsibilities: Keep rooms spotless and inviting, following high hotel standards. Maintain a well-organized linen cart stocked with essentials. Report any room issues like door locks or fixtures for prompt maintenance. Safeguard your equipment, keys, and supplies. Respond to guest requests with a friendly, can-do attitude. ¿Listo para comenzar con Concord, una empresa que cree en sus asociados y apoya su crecimiento profesional? ¡Aplica ahora y únete a nuestro equipo! If you're looking for a job where your hard work is truly valued, apply online with Concord Hospitality today!

The Hotel General Maintenance Individual will perform a variety of general maintenance and repairs to help maintain the hotel's level of functionality, cleanliness, safety and security in compliance to company and brand standards while delivering exceptional customer service to our guests. General Maintenance Individual must able to work a combination of AMs and PMs Shifts, weekends and holidays. Pay Rate: $20.00 - $22.00 per hour Job Responsibilities: Maintain the physical functionally and safety of the hotel including, but not limited to guest rooms, public spaces and heart-of-house areas. Performs or assists in preventive maintenance of guest rooms, pubic area and equipment Performs various repairs and tasks involving electrical, plumbing, painting, carpentry and some HVAC. Respond to guest calls and team member work orders in timely, friendly, and efficient manner. Conduct inspections for preventive maintenance and safety needs. Respond to any emergency situation according to help return building back to normal operating status. Qualifications: Overall knowledge and experience in General Maintenance, Plumbing, Electrical, Painting and other Repair Skills Problem Solving Skills Ability to follow a list of tasks in a timely and efficient manner Ability to work independently and in a team Able to stand and walk for a minimum of an 8 hour shift, able to constantly lift/move up to 10 pounds and frequently lifting/moving up to 50 pounds. Benefits: Vacation, Sick and Holiday Pay 401(k) with company match of 4% Medical, Dental, Vision and Life Insurance Short and Long Term Disability Voluntary Critical Illness, Hospital and Accident Insurance Hilton Team Member Travel Discounts Free Uniforms, Safety Shoes and Team Member Parking Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Elizabeth.levin@hiltonboca.com or call 561.852.4007to let us know the nature of your request.

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Hotel Housekeeper. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Hotel Housekeeper, you will be responsible for the overall cleanliness of assigned guest rooms, ensuring cleanliness standards are met while providing pleasant and professional service to all guests. Your specific duties in this role will include: Maintain a clean and organized supply cart. Sort, count, fold, mark, or carry linens. Change linen and make beds. Sweep, scrub, and mop floors. Dust furniture and fixtures. Wash walls, ceiling, woodwork, windows, door panels, and sills. Clean and sanitize bathrooms. Empty wastebaskets and transport trash and waste to disposal area. Vacuum rugs, carpets, upholstered furniture, and draperies. Move furniture, hang and remove drapes, and roll carpets as needed. Replenish guest room supplies, i.e. drinking glasses, bathroom amenities and writing supplies. Ensure lost and found articles are tagged and turned into management. Inspect room for maintenance needs and check all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Clean lobby, lounge, rest rooms, corridors, elevators, and stairways as assigned. Replace light bulbs as needed. Deep clean all assigned guest rooms and replenish guest amenities and supplies as needed. Complete second housekeeping service for assigned rooms as needed. Job Requirements We are looking for a self-motivated Hotel Housekeeper with a strong work ethic and a drive to exceed expectations. Specific qualifications for the role include: Up to 1 month related experience or training in housekeeping Solid organizational, time-management and prioritization skills Benefits As a Hotel Housekeeper with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. Compensation $15.50 - $15.75 per hour Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities

Position Overview The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience. This position will report to Director, Event Technology. Key Job Responsibilities Customer Contact Acknowledge and interact with customers while maintaining a pleasant and professional image. Build relationships with customers to establish trust and open communication. Pro-actively identify potential issues and provides solutions to client's concerns. Respond quickly to questions and requests and handle service problems politely and efficiently. Attend Venue meetings as required. Billing Communicate billing information to customers, resolve billing concerns and obtain signatures. Convey and enter billing changes and communicate billing challenges to appropriate Encore team members. Prepare billing reports daily and submit them to the venue for reconciliation. Data Entry Enter customer contact information and details into CRM system. Enter and reconcile Exhibit customer payments into the billing system. Customer Engagement Accompany selling manager on PreCon and Site Visit meetings as needed. Coordinate customer follow-up and support thank you messages. Coordinate with hotel sales team for site visit attendance and support. Drive customer service excellence by engaging in multiple points of contact throughout the day. Act as a service liaison between customer, Encore team and venue partners. Operational Support Demonstrate knowledge of hotel and facility services. Coordinate and communicate any customer concerns with appropriate venue partner team for resolution. Job Qualifications High School Diploma is required. Associate degree is preferred 1+ years of administrative, sales or hospitality experience preferred. Proficiency Microsoft 365 and web-based applications. Strong written and oral communication skills Strong organizational and interpersonal skills Encore's Service Level 100, 200 & 300 Certifications to be obtained within 90 days Ability to multi-task and work well under pressure Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Ability to Prioritize Value People Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 6-8 hours per day Standing: 2-3 hours per day Walking: 0-1 hours per day Stooping: 0-1 hours per day Crawling: 0-1 hours per day Kneeling: 0-1 hours per day Bending: 0-1 hours per day Reaching (above your head): 0-1 hours per day Climbing: 0-1 hours per day Grasping: 0-1 hours per day Lifting Requirements 0-15 lbs*: Frequently 16-50 lbs*: Occasionally 51-100 lbs: Never Over 100 lbs: Never Carrying Requirements 0-15 lbs*: Frequently 16-50 lbs*: Occasionally 51-100 lbs: Never Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Frequently Color Vision: Continuously Peripheral Vision: Occasionally Depth Perception: Occasionally Hearing: Continuously Pushing/Pulling Requirements 0-15 lbs*: Occasionally 16-50 lbs*: Occasionally 51-100 lbs*: Never Over 100 lbs: Never Identifies the physical requirements that team members perform without assistance. Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Join the opening team of The Waymark, a Hilton Tapestry Collection hotel-coming soon to downtown Chattanooga! We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner. Post guest charges, collect payments and follow all cash handling procedures as required by Concord. Handle guest mail and messages with respect to privacy and professionalism. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Be a great communicator to various departments and management on guest comments and concerns. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Have full knowledge of hotel safety and emergency procedures. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

The iconic Hotel del Coronado is looking for an Executive Sous Chef to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. In this role, you will oversee operations in restaurant outlets and banquet operations. This position will oversee 10 managers and report to the Executive Chef. The ideal candidate will have strong banquet experience, experience with recipe development/menu R&D and has experience leading other leaders For more information on the property, please visit: https://hoteldel.com/ https://www.instagram.com/delcoronado/ What will I be doing? As Executive Sous Chef, you would be responsible for assisting in the direction and administration of the planning, preparation, production and control of all culinary operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist the Executive Chef in the direction and oversight of all culinary operations, to include, but not limited to, preparation and production of all hotel meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability Assist the Executive Chef by interacting with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly Assist the Executive Chef in creating and implementing menu selections for special banquet themes and events based on current food trends and regional tastes in partnership with the Executive Chef and Director of Food and Beverage, as needed Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards Monitor and develop team member performance to include, but not limited to, providing supervision, conducting counseling and assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. Pay Rate: The annual salary range for this role is $120,000-$140,000 and is based on applicable and specialized experience and location. #LI-JS3

All Candidates Must Have Prior Housekeeping And/Or Janitorial Experience Summary of Essential Job Functions Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout entire room and empty trash. Replenish amenities, linens, and supplies in guest rooms. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Required Abilities Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Ability to push and/or pull equipment weighing up to 100 lbs. Ability to clean up to 16 rooms in a 8 hour shift Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.

We are hiring a Hotel Line Cook Great Opportunity to bring your culinary skills to one of North America's fastest growing hospitality companies - Concord Hospitality Enterprises. This position of hotel Cook means you'll be tempting the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures. Responsibilities: Prepare food of consistent quality following brand recipe cards Proper Documentation on all food containers with adherence to rotations per SOP Practice safety standards at all times Report to work in full clean uniform on time and ready to serve Cook orders with adherence to guest requests/special needs in a positive manner Be proactive with ordering and pars, food preparations and equipment upkeep to eliminate service obstacles Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

We are hiring a experienced Housekeeping Supervisor As the Housekeeping Supervisor you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property's cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property's high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest's needs while staying calm and focused during busy and stressful periods is critical. You are a coach and mentor to your team, while still holding them accountable for their results. You support your teams development while meeting the needs of the guest and achieving the companies goals. Ideal candidates: Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality. Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues. You take pride in your work. You like being in the driver's seat and leading others to success You are actively engaged and passionate about where you work You work with professionalism and integrity. Here are some reasons our associates like working for us: Benefits: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10.98 per hour plus tips up to $6 per hour. Work Schedule: The work schedule for this position is AM/PM. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Hotel Maintenance Manager. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Hotel Maintenance Manager, you will directly supervise associates in the Engineering Department and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Your specific duties in this role will include: Trouble shoot and repair equipment and systems, not limited to HVAC, fire suppression system, boilers/chillers, guest internet/TV and related wiring/cabling. Perform appropriate repairs within the facility, not limited to painting and wallpaper repair, tub and sink repair, outlet and bulb replacement, woodworking, concrete and tile repair. Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations. Maintain preventative maintenance schedule for all public space, guest rooms and equipment, i.e. laundry equipment, heating and air conditioner units, ice machines, spa equipment, fire extinguishers, fire/smoke alarms, lawn sprinklers, kitchen appliances and plumbing. Maintenance is performed as required by the manufacturer and in accordance with warranty specifications. Train Engineering and Front Office staff on sprinkler and fire alarm procedures. Assist with outdoor seasonal work including lawn mowing and snow removal. Conduct quarterly fire drills and assist in annual OSHA/Safety training for associates. Review, analyze and report on preventative maintenance results of all key property areas including grounds, guest rooms, common areas, pools, equipment and systems. Ensure proper inventory is kept of necessary equipment, parts and supplies. Coordinate work assignments and maintain records on completed and pending work orders. Maintain up to date records and files. Maintain proper staffing levels through appropriate hiring and scheduling. Manage department expenses including but not limited to payroll and inventories while adhering to budgeted goals. Maintain the cleanliness of the engineering shop and any other areas that work may be performed. Ensure communication of changes in room status with Front Desk and Housekeeping. Assist other departments as needed. Perform activities of associates supervised. Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings. Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, maintaining department budget, processing department payroll and handling any accounting and purchasing functions. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of the Engineering office and surrounding areas. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Job Requirements We are looking for a self-motivated Hotel Maintenance Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: 2 to 4 years related experience in engineering and maintenance or related professional area Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Ability to manage / supervise a staff Ability to work as part of a team and complete tasks individually Ability to prioritize tasks in a fast-paced work environment Solid organizational, time-management and prioritization skills Exceptional customer service skills Benefits As a Hotel Maintenance Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. Compensation $20.00 - $28.00 based on experience plus bonus potential Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. They are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour. Work Schedule: The work schedule for this position is dependent upon hotel business volumes which will be discussed during the interview. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. He/She is also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Shuttles guests to appropriate places that are approved by manager and the client contact. Must be able to learn and remember pick-up and destination points. Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc- 40% Must be able to communicate by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers. Acknowledges and greets guests within 30 seconds while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome to property- 20% May operate a vehicle that seats fifteen people or less, including driver. Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. Monitors vehicle condition and records malfunctioning items or damage and submits to manager- 20% Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of client financial and identifying information. May not provide "lift" services or assistance to any hotel or hospital guest; only offer a hand for assistance. Check wheelchairs for safe operation prior to each use and must clean wheelchairs after each use. Must be able to assist patrons with entering and exiting the vehicle. May be required to use specialized equipment such as wheelchair lifts- 20% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client Due to vehicle leasing contract requirements must be at least 21 years of age Must maintain a valid driver's license at all times Pass annual / semiannual MVR check Must complete the Wheelchair Safety Training course provided by Towne Park as applicable Must possess current Medical Examiners Certificate Must maintain an up to date license as well as DOT endorsements and a bi-annual physical exam as applicable Work Experience: One to three months related experience and/or training; or equivalent combination of education and experience Knowledge: Must be able to drive manual transmission Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Benefits/Perks Competitive wages Thorough training on proper cleaning and disinfecting Career Growth Opportunities Fun and Energetic Environment Ongoing training Job Summary We are looking for a professional Hotel Maintenance to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects. As the Hotel Maintenance you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. Your primary goal is to ensure our hotel is safe and functional for guests and employees. Responsibilities Inspect hotel regularly to ensure it meets safety standards Arrange for routine maintenance in hotel rooms and public areas Undertake repair and maintenance projects without disturbing guests Update operational procedures and process manuals, as necessary Communicate all problems and resolve them or make recommendations to upper management for resolution Qualifications Ability to quickly diagnose the root cause of failures and suggest appropriate solutions In-depth knowledge of health and safety regulations Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents

Join Our Team as a Housekeeper at Hampton Inn Viera! Where Clean Spaces Meet Friendly Faces Wage & Benefits You’ll Love: We believe in rewarding hard work with great perks: Competitive Pay Medical, Dental & Vision Insurance 401(K) with Company Match Paid Time Off – Rest and recharge! Generous Hilton Travel Discounts – Stay with us around the world! What You'll Be Doing: As a valued member of our housekeeping team, you’ll play a key role in creating a warm, welcoming, and spotless environment for our guests. Your attention to detail helps make every stay unforgettable. Your Daily Responsibilities Will Include: Making beds with fresh linens and fluffing pillows to perfection Dusting, vacuuming, and keeping guest rooms spotless and inviting Cleaning bathrooms and refreshing amenities Restocking towels, toiletries, and guest supplies Reporting any maintenance needs or lost & found items Completing a checklist and walking through with a manager to ensure quality Going the extra mile to ensure guest comfort and satisfaction What We're Looking For: A friendly, dependable team player with a can-do attitude Strong attention to detail and pride in a job well done Ability to perform physical tasks and follow a daily schedule Great communication skills and a helpful spirit High school diploma or equivalent preferred, but not required Previous housekeeping experience is a plus – but we’re happy to train! Work Environment: 95% Indoors – protected from the elements 5% Outdoors – occasional property walks and inspections Ready to Make a Difference One Room at a Time? Come be part of something special. Join our Hilton family where your work is valued and your future is supported. Powered by JazzHR

Hotel Room Attendant Supervisor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a dedicated Hotel Room Attendant Supervisor /Housekeeping Supervisor to lead our housekeeping team in delivering outstanding service and maintaining impeccable cleanliness throughout the hotel. In this pivotal role, you will greet guests with warmth and professionalism, provide information about hotel amenities, and ensure that all guest rooms and common areas meet our high standards of cleanliness. You will supervise and train housekeeping staff, coordinate daily operations, and conduct inspections to ensure compliance with hotel standards. Your responsibilities will also include managing inventory, addressing guest inquiries, and maintaining safety protocols. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to thrive in a fast-paced environment. Join us in creating a welcoming and comfortable experience for all our guests! Core Job Responsibilities & Duties Guest Interaction : Greet guests with friendly and sincere acknowledgment and provide information about hotel services, activities, and amenities. Supervision : Oversee and train housekeeping staff, ensuring adherence to cleanliness standards and efficient operations. Cleaning Oversight : Ensure thorough cleaning of guest rooms and common areas, including stripping linens, vacuuming, dusting, mopping, and cleaning bathrooms. Quality Control : Conduct inspections of guest rooms and report any deficiencies to management to maintain compliance with hotel standards. Inventory Management : Replenish linens and guest amenities as needed and manage the inventory of cleaning supplies. Team Support : Assist team members with their tasks as requested and foster a collaborative work environment. Adaptability : Work effectively in a fast-paced environment, responding to spontaneous demands from guests and business needs. Safety Compliance : Follow all safety procedures and protocols, recognizing and responding to emergency situations. Physical Tasks : Perform physical duties, including using ladders and lifting up to 50 lbs. Professional Standards : Maintain a professional image and conduct at all times, in line with hotel policies. Key Control : Adhere to key control protocols to ensure the security of guest rooms and hotel property. Attendance : Maintain regular attendance as per company guidelines. Qualification Requirements Experience : Previous experience in housekeeping or a supervisory role is preferred. Leadership Skills : Strong leadership and communication abilities to manage and motivate a team. Attention to Detail : High attention to detail to uphold cleanliness and quality standards. Customer Service : Commitment to providing excellent customer service and addressing guest needs promptly. Knowledge : Basic knowledge of cleaning equipment, supplies, and safety procedures. Physical Ability : Capability to perform physical tasks, including lifting, pushing, and using ladders. Flexibility : Ability to adapt to changing demands and work in a fast-paced environment. Problem-Solving : Strong problem-solving skills to address issues effectively and efficiently. Professionalism : Maintain a professional appearance and demeanor at all times. This combination of duties and qualifications will help ensure the successful performance of the Supervisor Hotel Attendant/Housekeeping Supervisor role. Additional Requirements Ability to work efficiently and independently in a fast-paced environment. Proficiency in Spanish preferred. Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise. Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals Ability to work a flexible schedule, including weekends and holidays Powered by JazzHR

Hotel Assistant General Manager  Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties . With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Assistant General Manager in a full-service or limited-service hotel who plays a vital role in supporting the overall management and operations of the property. Working closely with the General Manager, the AGM is responsible for assisting in the day-to-day hotel & restaurant operations, ensuring exceptional guest experiences, maximizing revenue and profitability, and maintaining high-quality standards across all departments. The AGM serves as a leader, collaborator, and problem-solver, contributing to the success of the hotel and the achievement of organizational goals. Core Job Responsibilities & Duties ­­­­­­­ Oversee and m anage all hotel & restaurant operations, including but not limited to front desk, housekeeping, maintenance, sales, and food & beverage (restaurant & banquets) Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service Assist the GM in overseeing the coordinating all operational departments, including front office, housekeeping, food and beverage, sales and marketing, events, and maintenance Ensure compliance with brand standards, policies, and procedures to maintain a high level of service quality and operational efficiency Collaborate with department heads to develop and implement strategies for enhancing operational performance, guest satisfaction, and employee productivity Foster a guest-centric culture, ensuring that exceptional service is consistently delivered throughout the guest journey Respond promptly and effectively to guest inquiries, concerns, and complaints, taking necessary actions to resolve issues and exceed guest expectations Monitor guest feedback and online reviews, identifying areas for improvement and implementing appropriate measures to enhance the guest experience Assist in the development and execution of revenue strategies, pricing decisions, and sales and marketing initiatives to optimize revenue and achieve financial targets Monitor financial performance, including revenue, expenses, and budgets, and take proactive measures to control costs and increase profitability Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings Support the GM in leading, motivating, and developing a high-performance team Foster a positive work environment that promotes teamwork, collaboration, and employee engagement Assist in recruitment, selections, training, and performance management processes to ensure a skilled and knowledgeable workforce Conduct regular performance evaluations, provide feedback, and identify opportunities for training and development Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience Oversee risk management and emergency response procedures, ensuring the safety and security of guests and employees Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc. Handling complaints and oversee the service recovery procedures Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services Coordination with the head-of-departments for the execution of all activities and functions Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations Implement and maintain effective open-door communication system across all departments Create and maintain the company culture while educating team members about company motto and values Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations Carry out verbal & written policy changes and instructions Ensure all decisions are made in the best interest of the hotel and management Ensure compliance with all local, state, and federal regulations Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Hospitality Management or a related field (preferred) or equivalent work experience At least 5-years of experience in the hospitality industry Proven experience in hotel operations Excellent communication and interpersonal skills, both written and verbal Strong leadership abilities with the capacity to inspire and motivate a diverse team Strong analytical and problem-solving skills with a solution-oriented mindset Proficient in hotel management systems, property management systems, and relevant software Proficient in Microsoft Office and hotel & restaurant software(s) Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR