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Never Ending Travels logo
Never Ending TravelsLong Beach, CA
We know that the world is filled with incredible destinations waiting to be explored, and we're here to make those journeys extraordinary. We're seeking a passionate and detail-oriented individual to join our team as a Remote Resort and Cruise Booker. If you have a love for leisure travel, a knack for crafting memorable experiences, and the desire to create dream vacations, we invite you to embark on a unique journey with us.  This is fully remote and we provide training. Key Responsibilities 1. Client-Centric Excellence - Deliver exceptional customer service by understanding clients' desires and crafting personalized resort and cruise experiences that go above and beyond their expectations. 2. Travel Insight - Stay up-to-date on the latest trends in resort and cruise travel, sharing your knowledge and excitement to inspire clients. 3. Tailored Escapes - Craft customized vacation packages, combining resort stays, cruise adventures, onshore activities, dining, and more to create seamless, unforgettable journeys. 4. Booking Expertise - Manage all reservations, from cruise bookings and resort accommodations to transfers and shore excursions, ensuring each detail is meticulously organized. 5. Solutions Navigator - Seamlessly handle any travel challenges, providing quick, creative solutions to keep clients' vacations running smoothly. 6. Elevated Experiences - Suggest distinctive enhancements and unique experiences that elevate each resort stay and cruise adventure to the extraordinary. Qualifications Leisure Travel Enthusiast - A deep passion for resort getaways, cruise adventures, and the desire to inspire others to explore the world. Effective Communication - Strong written and verbal communication skills, with an emphasis on active listening and clear articulation. Client Focus - A commitment to providing exceptional service and exceeding client expectations. Organized Precision - The ability to manage multiple client requests and bookings with meticulous attention to detail. Remote Work Proficiency - Comfortable working efficiently in a remote work environment. Benefits Full training and support Work remotely, allowing you to achieve work-life balance. A supportive and collaborative team that values your contributions. Exclusive travel perks and discounts for your own remarkable getaways. IATA cards provided for qualified agents Powered by JazzHR

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for a Pastry Cook I to join the Culinary team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Classification: Full-Time Shift: Must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $21.24. This rate is based on applicable and specialized experience and location. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest What will I be doing? As a Pastry Cook, you would be responsible creating, preparing, producing and baking all pastries, breads, rolls and desserts for food and beverage outlets in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare all food items according to standard recipes and ensuring production requirements are met for all aspects of banquet, outlet desserts, breads and breakfast pastries Monitoring age and condition of all food items to rotate and maintain highest quality Maintain cleanliness and comply with food sanitation standards Keeps all refrigeration equipment, storage and working areas clean and clutter free, complying with Health department regulations Develop new products for a-la-carte and catering menus, as needed Display and set baked products on mobile carts according to specifications Prepare daily requisitions for supplies and food items What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-AC2

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideCupertino, CA
The beautiful Juniper Hotel Cupertino is looking to add a Part Time Busperson to their awesome Food and Beverage team. We are looking for individuals dedicated to offering the best experience to our guests and willing to be a team player with a positive attitude. Does this sound like you? Apply today and come join the team and get some of the best benefits in hospitality! The Juniper Hotel in Cupertino, California, about 11 miles west of downtown San Jose, brings a modern boutique atmosphere to Silicon Valley. The hotel is less than 20 minutes from Levi's Stadium and San Jose Airport. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner This is a Combo role, and you will be doing Food running as well. What are we looking for? Previous F&B experience Flexibility to work varying shifts that include weekends and holidays a must Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Hourly Rate Range for this position will be $18.20 an hour and based on experience.

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideShawnee Mission, KS
DoubleTree by Hilton Hotel Kansas City - Overland Park is seeking a Senior Event Manager to join our dynamic team! In this role, you'll lead the planning and coordination of exceptional group events at our beautiful property, ensuring every detail contributes to unforgettable guest experiences. What will I be doing? As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events. Specifically, your essential functions will be to perform the following tasks to the highest standards: Organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. #LI-JW1 What We're Looking For To excel in this role, you should bring the following: 1+ years of hotel industry experience A positive attitude with strong communication skills A commitment to exceptional customer service Flexibility in scheduling, including weekend availability based on group business needs Preferred Qualifications While not required, the following would give you an advantage: Prior events experience within the hotel industry Familiarity with Delphi.fdc A genuine passion for events with a drive to achieve goals and objectives The Benefits: Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to your pay when you need it through DailyPay (Based on hotel) Health insurance Complimentary Parking Uncapped Quarterly Bonus Potential Discounted Employee Meal per day Discount at On Site Starbucks Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Sales Incentive Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout What is it like working for Hilton? Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Posted 3 days ago

Hilton Worldwide logo
Hilton WorldwideSan Jose, CA
DoubleTree by Hilton Hotel San Jose is looking for a Steward (part time) to join their team! We are located 5 minutes away from San Jose airport and we offer over 56,000 sq. ft. of meeting space, five dining options, and an outdoor pool and whirlpool. Be part of a team that was named Great Places to Work eight years straight!!! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. The ideal candidate for this role should have open availability to work various shifts including weekends and holidays, have the ability to work a full shift (8 hours), possess a Food Handlers Certification, able to bend, stoop, walk and lift/push/pull up to 25 - 50 lbs., and have a passion for creating memorable guest experiences. Shift Pattern: Part- Time | PM Shift- Must be available Saturdays and Sundays, with additional scheduling during weekdays dependent on business levels. Hourly Range: Starting at $23.16 per hour, with an increase to $28.95 per hour upon successful completion of 90 days What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils Scrub pots and pans Burnish, de-tarnish and polish silver Stock and maintain supplies and equipment Perform cleaning duties including, but not limited to, mopping and removing trash Transport and store clean serviceware Train other stewards, as needed Prepare and place clean serviceware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! It is the policy of Hilton to employ qualified persons without regard to the individual's sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity of any other protected group status as defined by and subject to applicable local laws. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company's competitiveness in attracting Team Members, customers, corporate partners and owners.

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideChicago, IL
Palmer House a Hilton Hotel is looking for a Busperson to join their Food and Beverage Team! Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to. The ideal candidate will have at least one year of restaurant experience, a guest-centric attitude, excellent communication skills, knowledge of sanitation standards, a strong team-oriented approach, and a passion for providing exceptional customer service. Shift Pattern: AM shift with typical hours from 5:30 AM to 1:30 PM. Full availability to work weekdays, weekends, and holidays is required. Open availability to support PM and mid shifts is also necessary, as this is a union position. Pay Rate: $15.75 per hour Medical Insurance Coverage- For you and your Family The Benefits- Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Mental health resources including Employee Assistance Program. Best-in-Class Paid Vacation, Sick Days and Holidays. Go Hilton travel program: 100 nights of discounted travel. Parental Leave to support new parents. Debt-Free Education: Team members will have access to a wide variety of education, including: college degrees and professional certifications Pension plan to help save for your retirement. Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount. Career Growth and development, Team Member Resource Groups. Recognition and rewards programs. Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideSeatac, WA
DoubleTree by Hilton Hotel Seattle Airport is looking to add a Maintenance Engineer III. We're near to Seattle-Tacoma International Airport and the Link Light Rail Station. An Engineer III is a very hands-on type of position so if you like to work with your hands, this is the position for you. Our property has 850 guest rooms with 40,954 square feet of banquet space and 26 meeting rooms. Join us where we know that you'll love being a part of Hilton, the best hospitality company in the world! The ideal candidate will have: Previous electrical/plumbing working knowledge. Ability to independently troubleshoot. Shift Pattern: Overnight Pay Rate: $24.29, upon 90 days of job completion rate becomes $26.99 The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place to Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay- Paid Time Off, 1 hour accrued after 40 hours worked Vacation- Paid Time Off, 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year Pension plan- Hilton to put $1.35 per hour you work Employee Stock Purchasing Program Access your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistance Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs What will I be doing? As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-house areas. Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment. Perform a variety of repair and maintenance tasks including, but not limited to, carpentry, plumbing, electrical work, painting, HVAC work and masonry. Conduct inspections for preventive maintenance needs. Record and report completed repairs and items that require further attention. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, the Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Posted 6 days ago

Witham Family Hotels logo
Witham Family HotelsBar Harbor, ME
Are you a highly organized professional with strong communication skills and a passion for supporting leadership teams? We're seeking a Full-Time, Year-Round Executive Assistant to provide high-level administrative, operational, and employee support to the General Manager of the Atlantic Oceanside Hotel and Event Center. This role is a vital internal support position that ensures the smooth operation of the property by managing staff-related processes, coordinating departmental communications, and assisting leadership with logistical and administrative tasks. While primarily non-guest-facing, the Executive Assistant serves as a key internal liaison across departments and properties. This position offers year-round stability, 40 hours per week, and competitive pay in a dynamic, professional environment. At Witham Family Hotels, we are dedicated to creating unforgettable experiences for our guests while fostering a family-like environment for our team. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace, we uphold our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family. We are an equal opportunity employer, and we believe our strength lies in our differences. What You May Not Know Is That We Also Offer Amazing Benefits and Perks: Paid Time Off (PTO): Earned leave for vacation, sick time, and personal needs. Medical, Dental, and Vision Insurance: Comprehensive plans to support your health and wellness. Teladoc Virtual Care: Access medical experts 24/7 for a $30 monthly charge. Family members may be added for an additional cost. Heating savings program in partnership with Irving and Dead River—save on heating oil and propane. Core Values Program: Earn points for branded swag! Referral Bonus: Up to $1,000 per new full-time employee you refer. Discounts on hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts collection hotels. Employee Recognition Programs Employee Assistance Program (EAP): Free and anonymous counseling services. Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates! Annual Flu Shot Clinic Witham Family Hotels Gala: An annual event that recognizes YOU! Be part of a company that gives back— The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations. Key Responsibilities: Administrative & Operational Support Coordinate the onboarding process for all new staff members, ensuring documentation, orientation, and systems access are complete. Respond to employee payroll questions and liaise with payroll or HR when needed. Assist with placing internal orders and tracking fulfillment for departmental needs. Maintain and manage property-wide administrative spreadsheets, including: H-2B visa tracking and planning for onboarding and departures Donation certificate logs Guest activity planning Internal communications records Support coordination of recurring processes such as staff surveys, training deadlines, and calendar-based compliance items. Executive Support Assist the General Manager with administrative tasks such as: Reconciling company credit card statements and expense documentation Coordinating meetings, meeting locations, and follow-up communications Preparing materials and assisting with planning for leadership meetings or property visits. Employee Engagement & Support Help plan, set up, and communicate internal staff events and recognition efforts. Reporting Structure: Reports directly to the General Manager of the Atlantic Oceanside Hotel and Event Center. Functionally supports the General Managers. Collaborates closely with Human Resources and department heads. Position Scope: Internally focused role with minimal guest-facing responsibilities. Requires exceptional organizational skills, clear communication, and the ability to navigate multi-departmental environments with discretion and professionalism. Performance Measurement: 90-day performance review, accuracy and timeliness of administrative tasks, communication effectiveness, and leadership support outcomes. If you're an organized, detail-oriented professional looking for a rewarding, year-round opportunity in a supportive and professional environment, apply today to become the next Executive Assistant at the Atlantic Oceanside Hotel & Event Center!

Posted 30+ days ago

M logo
Marvin Love and AssociatesSan Antonio, TX
Job Title: General Manager - Select Service Hotel Location: Central California Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Job Summary: Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor’s degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA) 💰 Salary: $95k+ 20% Company Profit Sharing Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Posted 4 days ago

M logo
Marvin Love and AssociatesSan Jose, CA
Job Title: General Manager - Select Service Hotel Location: Central California Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Job Summary: Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor’s degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA) 💰 Salary: $95k+ 20% Company Profit Sharing Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Posted 4 days ago

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Crystal Creek HospitalityJackson, WY
ABOUT US Crystal Creek Capital is a collection of independently spirited and branded hotels focused on remarkable hospitality ™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values, and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. OUR VALUES We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun JOB OVERVIEW As a Concierge, you are responsible for participating in all aspects of the Concierge and Front Office operations and providing excellent customer service. You must maintain high standards in all aspects of internal and external service and embrace the Marriott Brand service culture. You will work with the Front Office and Guest Experience teams. You must ensure you maximize the guest experience by achieving all Marriott & AAA service standards, maintaining consistent quality of service, exceeding expectations and efficiently completing departmental objectives. REPORTS TO Guest Service Manager KEY RELATIONSHIPS Internal: Guest Service Manager, Hotel Manager, and Sales & Marketing Department. External: Hotel Guests, and Vendors. ESSENTIAL JOB FUNCTIONS 1. Prioritize and accurately complete essential functions, including but not limited to: internal & external reservations, billing, cash, and credit card transactions, operating the switchboard, coordinating delivery of guest requests, delivering safe deposit boxes, and guest follow-up 2. Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and activity rate. Makes appropriate selection of activities based on guest needs. Codes electronic keys. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows itinerary upon confirmation of booking of activities. Provides itinerary, third party waiver, and welcome note at time of arrival 3. Ensure all Brand and service standards are met and adhered to. Remain calm and alert, and resolve guest complaints within guidelines. Protect guest sentiment by representing and promoting the hotel and dealing positively with the public. Follow the LEARN model 4. Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. 5. Ensure completion of all assigned checklists and shift reports accurately 6. Promptly answers the telephone and email inquiries from internal and external communication streams. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested 7. Monitor guest accounts. Properly accounts for services provided by the hotel 8. Accurately reports tips daily at end of shift 9. Be educated and familiar with local and area recreational, dining, and cultural activities and attractions. Provide recommendations and offer services to book activities for guests to guests 10. Be aligned with the culture, values, goals and human resource programs of the Marriott Brand 11. Maintain a professional appearance and attitude at all times. Follow the dress code and uniform standards. Demonstrate positive body language and posture 12. Be proficient using Property Management Systems (OPERA) and other pertinent software as assigned (MGS & GXP) 13. Stock, maintain, clean, and complete transactions at Lobby Market retail shop 14. Follow all best practices, policies and procedures for concierge team 15. Maintain a clean, neat and organized workstation and lobby area 16. Follow safety and emergency guidelines, policies and procedures 17.Complete miscellaneous tasks as assigned, assist in other departments when needed Requirements ESSENTIAL QUALIFICATIONS Minimum of one-year concierge experience preferred Strong background of customer service experience Possess excellent computer, verbal and written communication skills Proven track record resolving guest problems and expediting solutions Understand daily hotel operations and systems Must read, write and speak the English language effectively Flexible schedule during high business volume including weekends, evenings, and holidays Possess complex math skills Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts Ability to work independently, with little to no supervision, use time efficiently and multi-task PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standing, bending, stooping and lifting weights up to and including 25 lbs. may be required The hospitality business functions seven (7) days a week, 24 hours a day, 365 days a year. In addition, the hospitality business and a hospitable service atmosphere must be projected at all times. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Hotel Discounts

Posted 1 week ago

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Crystal Creek HospitalityJackson, WY
ABOUT US Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality ™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. OUR VALUES We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun JOB OVERVIEW The Complex Director of Sales is accountable for the strategic oversight and execution of all sales initiatives for The Cloudveil and SpringHill Suites in Jackson, Wyoming. This senior leadership role is charged with driving top-line revenue growth, optimizing market segmentation, and ensuring full alignment with brand standards and overarching business objectives for each property. The ideal candidate brings a proven track record in both luxury and select-service environments, with the ability to craft and implement differentiated sales strategies that honor the distinct market positioning and guest experience of each hotel. This role demands a dynamic leader who can balance the individuality of each property with a unified sales strategy that maximizes profitability and guest satisfaction. ESSENTIAL JOB FUNCTIONS Strategic Sales Leadership · Develop and implement a comprehensive sales strategy that aligns with each property's brand positioning and overall business objectives. · Oversee all sales segments including group, transient, corporate, and leisure across both hotels · Lead the creation and execution of annual sales plans, segment-specific action plans, and budgets for each property. · Conduct regular competitive set analysis and local market reviews to identify growth opportunities. Team Development and Performance Management · Recruit, lead, mentor, and inspire a multi-property sales team, fostering a culture of accountability, collaboration, and excellence. · Facilitate cross-training and collaboration between luxury and select service sales teams to optimize resources. · Conduct regular performance evaluations, coaching sessions, and professional development initiatives Account Management & Client Development · Cultivate relationships with key accounts, travel advisors, corporate clients, group planners, and travel consortia. · Personally manage top-producing accounts and oversee the handling of high-value RFPs and contracts. · Represent the properties at tradeshows, client events, networking functions, and sales missions. Revenue Generation · Partner with revenue management to optimize pricing, distribution, and channel performance · Monitor sales KPIs and pacing reports, adjusting strategy as needed. Operational Collaboration · Partner closely with General Managers, Marketing, and Operations to ensure that sales strategies align with guest experience standards and property capabilities. · Champion property-specific initiatives, events, packages, and local partnerships that elevate visibility and drive demand. Requirements ESSENTIAL QUALIFICATIONS · Minimum 5 years of progressive hotel sales leadership, preferably in resort or luxury environment · Proven success in managing multi-property or complex sales structures · Deep understanding of leisure, corporate, group, and SMERF segments · Strong analytical skills and fluency in CRM, STR, Salesforce, and revenue systems · Experience with major hotel brand systems (e.g., Hilton, Marriott, IHG) · Excellent communication, negotiation, and leadership skills PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel, reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Benefits Medical, dental and vision insurance, 401k with company match, Generous PTO program.

Posted 30+ days ago

Lafrance Hospitality logo
Lafrance HospitalityNewport, RI
Holiday Inn Express Hotel located in Middletown, RIis looking for a Full-Time Hotel Maintenance Engineer (with comprehensive benefits). We want you to join our team at the Holiday Inn Express as a Hotel Maintenance Engineer! The Hotel Maintenance Engineer is responsible for the maintenance of the hotel’s building and grounds and the operation of its equipment and mechanical electrical systems. As a IHG Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. You'll have a great M-F schedule weekend call ins only in emergency situations. Pay: $24 - $28 Per Hour Refer someone after you join and earn up to $500!!! RESPONSIBILITIES: Reviews maintenance problems, complaints and work orders to prioritize and schedule work assignments. Troubleshoots, diagnoses and repairs malfunctioning electrical/mechanical systems and equipment to his/her level of ability. Inspects property to identify potential and current needs. Plans and executes on-going appropriate maintenance programs. Solicits bids from contractors, evaluates their proposals and, once employed, ensures work is completed to specifications. Coordinates with local health, safety, fire and building inspectors to ensure compliance with all applicable codes and regulations. Performs preventive maintenance assignments on a scheduled basis. Services the hotel’s pool including adjusting chemicals and cleaning filters. Maintains the building’s exterior if not serviced by a contractor (e.g., lawn care, painting.) Keywords: Maintenance, engineer, service, technician Requirements Knowledge of HVAC, troubleshooting and servicing up to his/her ability Skill in maintaining and repairing security hardware Thorough knowledge of the occupation hazards and corresponding safety precautions necessary for the safe performance of assigned duties Pool testing certification, a PLUS if you have it already Weekend availability for emergency situations To effectively use the tracking system, basic computer skills are required Benefits Full Time Benefits (Medical, Dental, Visionins) PTO, 401K Matching DailyPay - Get Paid Any Day ! Brand Wide Hotel Room Discounts Company Wide Hotel Room Discount Program Tuition Reimbursement Annual Review Program Extensive Room for Growth Paid Training

Posted 1 week ago

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ExploreMore with FranHouston, TX
Title: Entry-Level Hotel/Resort Coordinator – Help Create Exceptional Hospitality Experiences Are you passionate about hospitality and looking to start your career in the hotel and resort industry? We are seeking an enthusiastic Entry-Level Hotel/Resort Coordinator to join our team. In this role, you will help ensure that guests have an exceptional experience, from booking to check-out, in some of the finest hotels and resorts. About Us: We are a leading hospitality group specializing in delivering top-tier service at hotels and resorts across the world. As an Entry-Level Hotel/Resort Coordinator, you will play an important role in ensuring smooth operations and excellent customer service. You will work alongside an experienced team to create seamless experiences for our guests. Responsibilities: Assist with coordinating hotel and resort bookings, ensuring all guest requests and preferences are handled. Support the planning of guest accommodations, amenities, and special requests. Communicate with hotel and resort staff to ensure a smooth and seamless experience for guests. Handle guest inquiries and resolve any concerns promptly and professionally. Coordinate check-ins, check-outs, and any additional services such as tours or dining reservations. Monitor and manage reservation systems and hotel software to ensure all bookings are accurate. Collaborate with other team members to maintain high levels of customer satisfaction. Requirements Passion for hospitality and a desire to provide exceptional guest experiences. Strong communication and interpersonal skills. Ability to work well both independently and as part of a team. Strong organizational skills and attention to detail. Basic computer skills, including proficiency in reservation systems and hotel management software. Willingness to learn and grow within the hospitality industry. Benefits Competitive earnings with opportunities for growth within the hospitality industry. Flexible work hours and opportunities for career advancement. Access to exclusive hotel and resort discounts for personal use. A collaborative work environment with ongoing support from a team of hospitality professionals. Opportunities to gain hands-on experience in a high-energy, customer-focused field. How to Apply: If you're ready to start your career in the hospitality industry and help create unforgettable experiences for guests, apply today to become an Entry-Level Hotel/Resort Coordinator !

Posted 2 days ago

Hilton Worldwide logo
Hilton WorldwideSan Francisco, CA
Parc 55 San Francisco - a Hilton Hotel is looking for its next Telecommunication Supervisor to join their Front Office team! This is a perfect opportunity for someone that has a passion for customer service and wants to grow in the hospitality industry. The sleek boutique hotel of 1024 guest rooms sits steps from Powell Street and Westfield San Francisco Shopping Center. It's the perfect location for both work and play! Our team members cherish our award-winning culture, which includes great benefits such as competitive health plans, career advancement opportunities, and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortune's World's Best Workplaces list! The ideal candidate for this position should possess a minimum of two years of customer service experience, one year of supervisory experience, and should be passionate, energetic, and flexible with their schedule. Shift pattern: mornings, evenings, overnight, weekends and holidays are required The hourly rate: $24.73 (First 90 Days), $32.97 (Full Rate) The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Communications Supervisor, you would be responsible for the daily supervision of the Communications Department to deliver an excellent guest experience and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Supervise, support and monitor team member performance in all communications and telephone procedures including, but not limited to, answering and directing calls, recording and relaying messages, responding to emergency situations according to established standards and communicating information to guests Schedule and coordinate installation and service of telephones and high speed internet connectivity in all meeting and conference facilities Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Demonstrate and ensure team members have a thorough knowledge of hotel, local and general product information Schedule, assign daily work, inform and train team members Monitor, observe and assist in evaluating team member performance Perform duties of Communications/Telephone Operator What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records." #LI-VS1

Posted 6 days ago

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ExploreMore with FranDallas, TX
We are seeking a motivated and detail-oriented Entry Level Hotel Coordinator to support our travel planning team. In this role, you will assist with researching hotel accommodations, coordinating reservations, and helping clients select the best lodging options for their trips. This is an excellent opportunity for someone who enjoys hospitality, organization, and providing excellent service in a remote work setting. Key Responsibilities: Research and compare hotel options based on client preferences and budgets Prepare and organize quotes, confirmations, and itinerary details Assist clients with basic hotel inquiries and reservation updates Accurately maintain booking information and client records Collaborate with travel partners and hotel suppliers when needed Provide professional and courteous communication with clients and vendors Requirements Strong communication and customer service skills High attention to detail and ability to multitask Proficiency with basic computer applications (email, Microsoft Office or Google Workspace, internet navigation) Comfortable researching hotels and navigating booking platforms Reliable internet connection and designated workspace at home Previous experience in hospitality, administration, or customer service is helpful but not required Benefits Flexible remote work schedule Career growth potential in the hospitality and travel industry Supportive and collaborative team environment Opportunity to gain valuable hotel and travel industry experience Access to exclusive travel perks and discounts (after meeting eligibility requirements)

Posted 1 week ago

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Marvin Love and AssociatesChicago, IL
Job Title: Executive Sous Chef Location: Marriott Hotel, Alabama About Us: Join us at the prestigious Marriott Hotel, where we aim to provide exceptional hospitality and culinary experiences. As part of a global brand known for excellence, you will work in a vibrant environment where teamwork and innovation are highly valued. Job Summary: The Executive Sous Chef will support the Executive Chef in managing kitchen operations and ensuring that our guests enjoy high-quality dining experiences. This position requires strong culinary skills, leadership abilities, and a commitment to delivering exceptional food and service. The Executive Sous Chef plays a vital role in menu planning, food preparation, and kitchen staff management while maintaining the highest standards in food quality, safety, and presentation. Responsibilities: Assist the Executive Chef in overseeing daily kitchen operations, including food production, presentation, and service. Lead the kitchen team by example, fostering a positive and productive work environment. Ensure consistent preparation and presentation of all menu items in accordance with hotel standards. Manage food costs and inventory levels while minimizing waste. Assist in menu development, including seasonal offerings and special events. Train, mentor, and evaluate kitchen staff to enhance their culinary skills and knowledge. Monitor kitchen operations to ensure compliance with health and safety regulations. Collaborate with the Executive Chef on staff scheduling, budgeting, and culinary initiatives. Requirements Requirements: Proven experience as a Sous Chef, preferably in a hotel or high-volume dining establishment. Culinary degree or equivalent professional certification preferred. Strong knowledge of food preparation techniques, cooking methods, and safety guidelines. Excellent leadership and communication skills with the ability to motivate a diverse team. Creative mindset with a passion for culinary innovation and excellence. Proficiency in menu planning, cost control, and inventory management. Ability to work in a fast-paced environment, multitask, and prioritize effectively. Availability to work flexible hours as needed. Benefits Compensation & Benefits: Base salary of $80,000–$95,000 10% annual bonus potential 5,000 relocation assistance Strong company culture with growth potential Private Health Insurance Paid Time Off Training & Development

Posted 3 days ago

Lafrance Hospitality logo
Lafrance HospitalityDurham, NH
Hotel Sales Leader – Be the Face of Our Growth! At the Homewood Suites by Hilton Dover, NH we are looking to add a Sales Manager to our amazing team! As a Sales Manager at the Homewood Suites by Hilton you will join a welcoming atmosphere filled with Friendly coworkers and experienced managers. We want to support your professional development so working with us means there will be potential growth opportunities & excellent mentorship provided by your managers. The Sales Manager will be responsible for the development and implementation of the total sales effort of the hotel, including securing new accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction. Other responsibilities include: Responsibilities: Soliciting group business within different market segments via tele-prospecting and outside sales calls Maintaining rapport and developing future business with existing contacts Developing and maintaining relationships with key clients to produce group business, including room sales Attending networking events, developing, and maintaining good relationships with officials and representatives of local community groups, companies, and trade organizations, and attending local and out-of-town meetings and conventions in order to generate sales for the hotel Conducting site tours Maintaining customer database via hotel sales software Developing contracts and following up with customers Developing and managing the departmental budget and monitoring sales activity and performance to ensure sales meet or exceed established profit plan and to accurately report variances/projections to management Developing and executing the annual sales and marketing plan Pay: Salary Job Type: Full Time We are looking forward to receiving your resume! keywords: hotel, hotel sales, sales manager, hotel sales manager, HOTEL Requirements 2-5 years prior hotel experience Experience in outside sales calls and prospecting Excellent verbal and written communication skills Strong computer skills including Hotel PMS, Microsoft Office Self-motivated High sense of urgency in managing client relationships Detail oriented The desire to be a team player Benefits PTO, Holiday Pay 401k Matching Global Brand Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Bonus Program Extensive Room for Growth Paid Training

Posted 1 week ago

The Yarrow Group logo
The Yarrow GroupJackson, WY
As a Guest Services Agent, you are responsible for participating in all aspects of the Front Desk operations and providing excellent customer service. You must maintain high standards in all aspects of internal and external service and embrace the Marriott Brand service culture. You will work with the Front Desk, Concierge and Guest Experience teams. You must ensure you maximize the guest experience by achieving all Marriott & AAA service standards, maintaining consistent quality of service, exceeding expectations and efficiently completing departmental objectives. Follow safety and emergency guidelines, policies and procedures Prioritize and accurately complete essential functions, including but not limited to: reservations, check-ins, check-outs, upgrades, room moves, billing, cash and credit card transactions, operating the switchboard, coordinate delivery of guest requests, deliver safe deposit boxes, and guest follow-up Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest Ensure all Brand and service standards are met and adhered to. Remain calm and alert, and resolve guest complaints within guidelines. Protect guest sentiment by representing and promoting the hotel and dealing positively with the public. Follow the L.E.A.R.N. model Promptly answers the telephone and email inquiries from internal and external communication streams. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested Monitor guest accounts and room inventory. Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment Be proficient using Property Management Systems (OPERA) and other pertinent software as assigned (MGS & GXP) Complete all assigned checklists and shift reports accurately Complete all operations of lost and found, including inputting items into database, guest outreach, and shipping of guest items Maintain a professional appearance and attitude at all times. Follow the dress code and uniform standards. Demonstrate positive body language and posture Maintain house bank and operate cash register without error Be educated and familiar with local and area recreational, dining, and cultural activities and attractions. Provide recommendations to guests Be aligned with the culture, values, goals and human resource programs of the Marriott Brand Follow all best practices, policies and procedures for Front Desk team Maintain a clean, neat and organized workstation and lobby area Complete miscellaneous tasks as assigned, assist in other departments when needed Requirements Minimum of one-year front desk or customer service experience, preferable with OPERA and Marriott systems Strong background of customer service experience Possess excellent computer, verbal and written communication skills Proven track record resolving guest problems and expediting solutions Understand daily hotel operations and systems Must read, write and speak the English language effectively Possess complex math skills Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts Ability to work independently, with little to no supervision, use time efficiently and multi-task Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources

Posted 30+ days ago

U logo
Urbana Country ClubUrbana, IL
Urbana Country Club is where timeless hospitality meets bold innovation. We're looking for passionate and dedicated professionals to join our team as we continue to redefine private club and resort experiences in the Midwest. Our team is built on a foundation of respect, inclusion, and excellence. We’re proud to create a workplace where individuals are valued, supported, and empowered to grow. If you're committed to gracious service, exceptional standards, and being part of something extraordinary—we want to meet you. In recent years, we've launched a luxury resort facility with a full-service spa, state-of-the-art fitness center, and guest suites. In Spring 2025, we debuted a championship golf course designed to rival the best in the country. And we're just getting started. Join us as we shape the future of modern leisure—one experience at a time. Requirements The On-Call Hotel Breakfast server provides exceptional, personalized service by delivering food and beverage orders directly to guest rooms or suites. This role requires a strong focus on hospitality, attention to detail, and the ability to create a warm, memorable dining experience in the comfort of the guest’s space. As an on-call position, shifts are assigned based on business needs, often during peak periods, weekends, holidays, and special events. Typical shifts are 6:00 AM to 11:00 AM. Essential Duties and Responsibilities Promptly deliver in-room dining orders according to established service standards and presentation guidelines. Greet guests warmly, using their name when possible, and provide a brief description of menu items and accompaniments. Set up in-room dining tables/trays professionally, ensuring correct presentation of food, beverages, and condiments. Maintain knowledge of the current menu, daily specials, wine list, and promotional offerings. Accurately record and relay special requests or dietary needs to the kitchen. Ensure timely pick-up of trays, carts, and used service ware from guest rooms and corridors. Handle all food and beverage transactions in accordance with cash handling and point-of-sale procedures. Communicate any guest feedback or service opportunities to management promptly. Maintain cleanliness and organization of the in-room dining area, pantry, and equipment. Follow all health, safety, and sanitation standards. Assist with other food & beverage service needs during off-peak hours when directed Education & Experience Previous food & beverage or hospitality experience preferred, ideally in a luxury hotel, resort, or private club. Knowledge of proper food handling, wine service, and fine dining etiquette is a plus. Schedule & Availability On-call position; shifts assigned based on operational needs. Must have flexible availability, including evenings, weekends, and holidays. Benefits Pay: $16-$20 per hour Uniforms provided

Posted 30+ days ago

Never Ending Travels logo

Remote Cruise and Hotel Booker- Entry

Never Ending TravelsLong Beach, CA

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Job Description

We know that the world is filled with incredible destinations waiting to be explored, and we're here to make those journeys extraordinary. We're seeking a passionate and detail-oriented individual to join our team as a Remote Resort and Cruise Booker. If you have a love for leisure travel, a knack for crafting memorable experiences, and the desire to create dream vacations, we invite you to embark on a unique journey with us.  This is fully remote and we provide training.

Key Responsibilities

1. Client-Centric Excellence - Deliver exceptional customer service by understanding clients' desires and crafting personalized resort and cruise experiences that go above and beyond their expectations.

2. Travel Insight - Stay up-to-date on the latest trends in resort and cruise travel, sharing your knowledge and excitement to inspire clients.

3. Tailored Escapes - Craft customized vacation packages, combining resort stays, cruise adventures, onshore activities, dining, and more to create seamless, unforgettable journeys.

4. Booking Expertise - Manage all reservations, from cruise bookings and resort accommodations to transfers and shore excursions, ensuring each detail is meticulously organized.

5. Solutions Navigator - Seamlessly handle any travel challenges, providing quick, creative solutions to keep clients' vacations running smoothly.

6. Elevated Experiences - Suggest distinctive enhancements and unique experiences that elevate each resort stay and cruise adventure to the extraordinary.

Qualifications

Leisure Travel Enthusiast - A deep passion for resort getaways, cruise adventures, and the desire to inspire others to explore the world.

Effective Communication - Strong written and verbal communication skills, with an emphasis on active listening and clear articulation.

Client Focus - A commitment to providing exceptional service and exceeding client expectations.

Organized Precision - The ability to manage multiple client requests and bookings with meticulous attention to detail.

Remote Work Proficiency - Comfortable working efficiently in a remote work environment.

Benefits

Full training and support

Work remotely, allowing you to achieve work-life balance.

A supportive and collaborative team that values your contributions.

Exclusive travel perks and discounts for your own remarkable getaways.

IATA cards provided for qualified agents

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Submit 10x as many applications with less effort than one manual application.

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