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Sosuite logo
SosuitePhiladelphia, PA
At Sosuite , our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months. Sosuite started in 2019 and now boasts over 250 bedrooms throughout Philadelphia.  We are looking for honest, reliable, and hard-working housekeepers to keep Sosuite Philadelphia running smoothly!  In addition to general housekeeping duties, we rely on our Polishers to be our eyes and ears in each Sosuite, anticipating and reporting potential guest issues, and ensuring that each guest's experience is of the highest quality! Who we're looking for: A full-time housekeeper (5 days per week) OR a part-time housekeeper (2-3 days per week) Must be available Friday Saturday, Sunday and Monday, although shifts will vary Someone based in Philadelphia and excited about joining a small team Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone Someone with previous housekeeping experience (required) Eligible to work in the United States Compensation & Benefits: W-2 full time position (28 - 35 hours per week on average) Starting pay: $16.00, depending on experience Eligible for a performance pay increase after the first 60 days: $0.50 (above average performance) or $1.00 (extraordinary performance) Overtime pay: 1.5x on Sosuite's observed holidays (New Years, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas) Paid Time Off and paid Sick Leave accruing throughout the year Flexible Unpaid Time Off accruing throughout the year 401k retirement plan available with employer matching Happy hour events What you'll be doing at Sosuite: Work full-time, including Friday Saturday and Sunday Work 4-8 hours per day, depending on the business needs each day Pick up open shifts throughout the week if desired Work at different locations across Philadelphia Clean and prepare entire short term rental apartments, including bathroom, kitchen, living area, common areas, and similar Change linens, wash windows, polish surfaces, clean floors, remove stains, and similar Restock apartments with consumables, apartment items, linen & terry, and miscellaneous Ensure all furniture, appliances, and amenities are clean and in working order Clean hallways, building common areas, and offices as assigned Conduct special cleaning projects as assigned Conduct stayover cleans, cleaning around guests' personal belongings Conduct inspections Re-clean areas as requested by a manager or supervisor Realign furniture and amenities according to prescribed layout Report any maintenance issues, safety hazards or damage of Sosuite property Complete cleaning tasks within the expected time frame Clock in and out for shifts and breaks on time and as requested by supervisors or managers Use mobile applications to communicate completed cleanings or report problems Return company property and equipment to central locations once work has been completed What you need to be successful: Ability to walk up several flights of stairs to access the apartments at multiple locations in Philadelphia (most buildings will have elevators) Ability and willingness to work at different locations in Philadelphia depending on the day's needs. Previous housekeeping experience The ability to use mobile applications as instructed Knowledge of cleaning and sanitation products, techniques and methods, and cleaning sensitive materials Physical stamina and mobility including ability to reach, kneel, and bend Ability to lift, push, and pull required loads (30 lbs. or more) A positive attitude, and the ability to work effectively both in a team environment as well as independently What you'll get when joining Sosuite: A team to help you grow professionally and personally Quarterly team events An annual free night at a Sosuite location #staycation A positive and empowering team environment We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team!

Posted 30+ days ago

E logo
EHS Operational ExcellenceNew York, NY
About the Role A boutique-style Manhattan property with just over 100 guest rooms and select outlets is seeking a Chief Engineer to manage all building operations and facilities upkeep. The ideal candidate is a hands-on technical leader who combines mechanical expertise with strong organizational skills. This position begins as a full-time temporary engagement with a defined path to permanent hire based on performance. What You’ll Do Supervise day-to-day building operations, including HVAC, plumbing, electrical, and mechanical systems. Lead preventive maintenance programs that minimize downtime and protect assets. Respond promptly to guest-impacting issues, ensuring quick resolution and service recovery. Direct and mentor a small engineering team, setting expectations for safety, quality, and responsiveness. Maintain accurate records of inspections, work orders, permits, and certifications. Ensure full compliance with NYC fire/life-safety regulations, OSHA, EPA, and ADA standards. Partner with outside contractors for specialized work; oversee bids and service contracts. Support renovation projects and property upgrades, tracking progress and costs. Monitor utilities and implement energy-saving initiatives. Serve as the on-site leader for all emergency situations and life-safety protocols. What You Bring Current NYC Fire Life Safety Director (FLSD) certification — required to be considered. 5+ years of engineering or building maintenance experience, including supervisory responsibility. Strong working knowledge of HVAC, electrical, plumbing, and life-safety systems. Experience managing vendors and small capital projects. Ability to balance hands-on technical work with leadership and compliance oversight. Clear communication skills and calm decision-making under pressure. Nice to Have Trade licenses or certifications in electrical, HVAC, or plumbing. Experience in other NYC hotels or boutique hospitality environments. Familiarity with building management systems (BMS) and work order software. Work Setup & Schedule On-site role in Manhattan; requires flexibility for nights, weekends, and emergency response. Compensation & Benefits Temporary (W-2 or C2C): Estimated $35–$45/hour, depending on experience. Conversion (Perm): Base salary between $65,000 – $80,000 annually, with benefits package upon permanent hire. Final compensation determined by experience, certifications, and market factors, in line with NYC pay transparency laws. Equal Opportunity We provide equal opportunity to all applicants regardless of protected status. Accommodations are available upon request. How to Apply Submit a résumé that details your FLSD certification status, hotel or building size managed, and examples of preventive maintenance or compliance leadership. Please include availability for a Manhattan start date. Powered by JazzHR

Posted 1 week ago

Concord Hospitality logo
Concord HospitalityBradenton, FL
Concord Hospitality is currently seeking an experienced hotel leader to manage our Compass Hotel Anna Maria Sound by Margaritaville, located in Bradenton, FL. As a Concord Leader you will be responsible to: Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for all. Lead with integrity, transparency, respect and professionalism. Care for your team and their families. The Ideal Candidate Prior GM experience required, preferably with Boutique experience. Prior Food & Beverage full-service experience required. Able to deliver outstanding financial results. Effective in hiring, mentoring and leading a team toward outstanding results. Proven ability to drive GSS and an excellent customer service track record. Organized, detailed oriented and able to lead a winning team of passionate and service driven hospitality professionals. Strong sales background and established networking skills. Revenue Management experience preferred. As the General Manager you will support our company mission statement, and you will be an ambassador to our five cornerstones. You will be instrumental in coaching and developing a high achieving team. Leading by example, your employees will be focused on providing excellent guest satisfaction. You will also be responsible to liaise with brand representatives, our owners and with Concord, and to orchestrate brand training with your staff. Our GM's administer, direct and control all the operations of the hotel. You will be accountable for attaining budgeted revenues and profit margins, providing attention to detail in standards, and meeting operational deadlines that are in accordance with established objectives, policies, and procedures. Concord GM's are active leaders with the company and the community and serve as role models through involvement in city organizations and networking. Concord provides unmatched property support including our own IT Services, Revenue Management, Digital, Marketing, Accounting and HR Support and guidance. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --We are Concord! "We support diversity and inclusion through our mission to be a "Great Place to Work for All." Pay Range: $112,000 - $141,000

Posted 1 week ago

Hilton Worldwide logo
Hilton WorldwideChicago, IL
The DoubleTree by Hilton Hotel Chicago- Magnificent Mile is looking for a Part Time Guest Service Agent to join the team! This contemporary, vibrant, and newly redesigned hotel is located just a few steps to Michigan Avenue shopping and the sights of Navy Pier. The Guest Service Agent is a part-time position working rotating/flexible shifts, starting at either 7am to 3pm., or 3pm to 11pm. Some overnights may be required. Mainly Weekends Up-selling incentive, with Paid Time Off (PTO), Health & Welfare benefit plans, and Team Member and Family Travel Program Benefits! APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) A Hilton recruiter will reach out! What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries >Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideSan Francisco, CA
The Parc 55 San Francisco a Hilton Hotel is looking to add Room Attendant to their housekeeping team. The Room Attendant is one of the most critical roles in the Parc 55 Hotel as they create a clean and orderly environment for our guests. If you're ready to jumpstart a career in housekeeping services, this is the place to be! What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a timely, friendly and efficient manner Perform guest turn down service, as needed What are we looking for? Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed Excellent customer service and oral communication skills Previous housekeeping or general cleaning experience is a plus! Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability For full time employees, Hilton offers AMAZING benefits: Health insurance (medical, dental, vision), 401k (matching) Extensive Paid Time Off, Team Member/Friend & Family Travel Program to stay in any Hilton brand hotel for a discounted rate Team Member recognition and other AWESOME Hilton Perks! Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Hourly Rate: The hourly rate for this role is $25.32 an Hour.

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideNashville, TN
Nestled in the heart of Nashville, Bankers Alley Hotel, Tapestry Collection by Hilton, is more than a hotel-it's a piece of history. Our historic building tells stories of the past while welcoming guests to modern comfort and impeccable service. We are now seeking a Director of Engineering and Facilities to protect, preserve, and enhance this legacy. In this role, you'll be the backbone of the hotel, bringing structure, consistency, and leadership to every corner of our property. From maintaining life safety systems to guiding capital projects, you'll ensure the hotel continues to shine while honoring its historic charm. Bankers Alley Hotel is a cherished historic gem that has graced the heart of Nashville since its construction in 1900. With over a century of rich history, this elegant establishment stands as a testament to timeless sophistication and luxury. Originally built to serve the city's thriving banking community, the hotel's architecture exudes classic charm while seamlessly blending with modern comforts. Nestled in a picturesque alley, it has long been a sanctuary for travelers seeking an authentic and exceptional experience. What will I be doing? As Director of Engineering and Facilities, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations Conduct facility inspections Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members #LI-JG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* Career growth and development

Posted 6 days ago

PM Hotel Group logo
PM Hotel GroupBaltimore, MD
Job Summary Answer internal and external telephone calls in a friendly and courteous manner and direct calls through the hotel switchboard. Input wake up calls and messages into the system and retrieve messages as requested. Actively coordinate communications within the hotel including emergency procedures, alarms, life safety, natural disaster, and shuttle van services, acting as a liaison to all appropriate local emergency services. Summary of Essential Job Functions Promptly answer telephone calls and greet callers with a positive and clear voice. Listen to ascertain the correct extension. Read and use a moderately complex computer console and direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions. Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests. Receive wake-up call information, input accurately into the automated wake-up system and verbally confirm time to guest. Page guests and patrons using the public address system in a courteous and clear manner. Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc. Briefly answer basic inquiries regarding current time, extension numbers, outlet hours, etc. Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details. Remain calm and polite especially during emergency situations and/or heavy hotel activity. Resolve complications and complaints such as missed wake-up calls or missed messages using previous experience and good judgment. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned by immediate supervisor or anyone in a supervisory position. Required Abilities Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to access and accurately input information using a moderately complex computer system. Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Posted 2 days ago

Hilton Worldwide logo
Hilton WorldwideChicago, IL
The Palmer House, a Hilton Hotel with 1,641 guest Rooms is seeking Highly motivated people with a heart for service to join our Stewarding team. This person will collect all service ware and allocate in accordance with event order to supply the function. Pay Rate: $19.43 per hour Shift: must be able to work a flexible schedule that includes morning, evenings along with weekends and holidays. The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Medical Insurance Coverage- For you and your Family, Mental health resources including Employee Assistance Program. Best-in-Class Paid Vacation, Sick Days and Holidays. Go Hilton travel program: 100 nights of discounted travel. Parental Leave to support new parents. Debt-Free Education: Team members will have access to a wide variety of education, including: college degrees and professional certifications * Pension plan to help save for your retirement. Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount. Career Growth and development, Team Member Resource Groups. Recognition and rewards programs. Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? A Banquet Steward will collect all service ware and allocate in accordance with event order to supply the function. Removal of same following the event to ensure proper clean up. Anticipate equipment needs from event order and count out same. Transport soiled ware to wash area and return empty queen mary trucks to bus area Make coffee in quantity needed just before service Set up equipment stations in designated areas so service staff can carry out their functions. Establish bus stations in service corridor for efficient operation What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Comstock logo
ComstockReston, Virginia
Job Overview The Security Officer for ParkX Management ensures that the hotel property is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests. Please note that you will wear a suit and tie (provided at no cost) for the uniform. Key Responsibilities Complete hourly patrol route of the property using the security system Access control for guests, tenants and vendors Ensure no property is being damaged Conduct of routine foot patrols in and around building. Perform other duties as assigned Observation and reporting of safety Issue Banning notices to rule violators Maintain file for Ban Notices and notify management when necessary Maintain the appearance of the two plaza kiosks Enforce the “no dogs on the plaza” policy Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed Report any unknown work that is occurring at the property to management If anyone parks illegally on the plaza, notify Park X, Commercial property management, and Residential property management immediately Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances Close loading dock doors as needed Report any concerns to management Reston and Loudoun Station: Assist the Marketing team before, during, and after events as needed Reston Station: Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp Reston Station: For Special event, ensure that the plaza marketing plan is followed Reston Station: Manage traffic coming onto the plaza and keep it moving Qualifications High School Diploma Must be certified security officer by the state of Virginia Minimum of at least 1 year experience in customer-service related field Valid driver's license without major violations Flexibility to work after hours and weekends, as needed Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships Strong sense of urgency Strong problem-solving, time management and communication skills Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral and written communication, active listening, and organizational skills Ability to establish strong working relationships with others in team setting Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment Self-directed and able to work independently, with minimal supervision Physical Demands & Work Environment Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach Push, pull or lift up to 50 pounds Continuous repetitive motions Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards Benefits: -Benefit: 401K MatchCareer Development- Opportunities for Advancement within our expanding portfolio- Annual Professional Development Funds to fuel your growthEmployee Perks (to name a few):- Free Parking and EV charging- Parental Leave Program- Enjoy a Friendly Work Environment that values collaboration*Note benefits vary depending on the function of your role

Posted today

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for a Housekeeping Coordinator to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: {Part-Time} Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $25-$27 per hour and is based on applicable and specialized experience and location. What will I be doing? As a Housekeeping Coordinator, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members Respond to emergency calls and monitor the alarm system Coordinate office traffic Perform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance and tracking guest comments and feedback, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-SB3

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideSan Jose, CA
The Signia by Hilton Hotel San Jose is looking for a Food and Beverage Manager to join our team! If you have previous restaurant management experience of at least 1 year, a strong beverage knowledge, and a passion for food and beverage operations, this may be the role for you! Fine dining and hotel experience is a plus! Our property is across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center, Signia by Hilton San Jose offers a prime location in the capital of Silicon Valley. Be part of a team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers meals while on shift, access to parking, discounted SmartPass, and uniforms. The ideal candidate will possess the following: A minimum of 3 years' experience as a manager/supervisor within Food & Beverage, upscale restaurant or hotel environment strongly preferred Prior experience managing a team within a unionized setting Strong understanding of Food & Beverage service Demonstrated history of delivering exceptional guest service The ability to work a varied schedule including nights, weekends and holidays Proven leadership skills with the ability to communicate clearly and motivate teams Shift Pattern: Varied, majority evening shifts Pay Rate: $70,000 - $75,000 depending on experience and qualifications. The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO), Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. A Food and Beverage Manager directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Specifically, you would be responsible for performing the following tasks to the highest standards: Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implements effective controls of food, beverage and labor costs. Ensures compliance with health, safety, sanitation and alcohol awareness standards. Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Interviews, trains, supervises, counsels, schedules and evaluates staff. Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI-MM4

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideNashville, TN
Serve Up Style, Flavor, and Southern Charm-Join us at Gray & Dudley! We are now hiring a part-time server with AM and PM availability! A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 5 days ago

Hilton Worldwide logo
Hilton WorldwideChicago, IL
The Palmer House, a Hilton Hotel with 1,641 guest Rooms is seeking Highly motivated people with a heart for service to join our Stewarding team. This person will perform Sanitation, Cleanliness and storage duties, such as heavy cleaning of floors and equipment during the overnight shift. Pay Rate: $19.43 per hour Shift: 9:30pm- 6am, along with weekends and holidays. The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Medical Insurance Coverage- For you and your Family, Mental health resources including Employee Assistance Program. Best-in-Class Paid Vacation, Sick Days and Holidays. Go Hilton travel program: 100 nights of discounted travel. Parental Leave to support new parents. Debt-Free Education: Team members will have access to a wide variety of education, including: college degrees and professional certifications * Pension plan to help save for your retirement. Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount. Career Growth and development, Team Member Resource Groups. Recognition and rewards programs. Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The Stewarding- Night Cleaner position will perform Sanitation, Cleanliness and storage duties, such as heavy cleaning of floors and equipment during the overnight shift. must be able to mop and sweep kitchens able to handle high heat and moisture and able to lift 50 lbs, stand for long period of times. Read, write and speak English fluently and read labels on chemicals and follow instructions on the labels meet minimum age requirements of jurisdiction Ability to communicate effectively with the public and other Team Members Previous experience- Preferably, but can also train the right candidate Able to clean tablet ops/table legs Able to clean Grills, Fryers Stove Top Ovens. Able to Clean Kitchen Hoods Able to Clean Floor Mats Able to clean Coolers Able to clean dish machines when needed Able to do Dishes when needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for a Banquet Cook II to join the culinary team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $22.92 and is based on applicable and specialized experience and location. The ideal candidate will have a minimum of 2 year's high volume food production, the ability to work in a fast-paced environment, and open availability. Previous banquet and hotel or resort experience is a plus! If you thrive in a fast-paced environment and can adapt to different environments, this may be the role for you! A valid Food Handler's Card is required for this position. What will I be doing? As a Banquet Cook II, you would be responsible for preparing food items in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepares all food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal cooking, in preparation of all menu items. Maintain cleanliness and comply with food sanitation standards at all times. Manage guest orders in a friendly, timely and efficient manner. Ensure knowledge of menu and food products Stock and maintain designated food stations(s) Visually inspect all food sent from the kitchen. Practice correct food handling and food storage procedures according to federal, state, local and company regulations. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable #LI-TB1 #LI-TB1

Posted 6 days ago

PM Hotel Group logo
PM Hotel GroupHarrisburg, PA
Summary of Essential Job Functions: Compose and produce all written correspondence, memos, sales literature and manuals. Generate and distribute various sales reports and statistical analysis as requested. Prepare and send faxes as necessary. Travel locally to conduct outside calls, promote the hotel and review competition. Regulate appropriate copying and distribution of department's correspondence. Screen and direct all incoming phone calls or walk-ins to appropriate person. Compile and maintain current client mailing list and contact details. Maintain office supplies inventories. Conducts tours of the hotel and banquet facilities whenever required. Assist Director of Sales & Marketing in the development and update of the hotel-level business plan. Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction. Champion the use of HOST? - PM Hotel Group's Signature Service Program for delivering aggressive hospitality to our guests and to our internal customers. Respond quickly to guest requests or complaints in a friendly manner and insures that appropriate action is taken. Follow up to ensure guest satisfaction. Provide a professional image at all times through appearance, dress, and behavior. Follow company policies and procedures and department SOP's is able to effectively communicate them to others. Knowledgeable of hotel property, amenities, area attractions and transportation. Support all Hotels and/or Company initiated Guest and Associate Programs (i.e. Catch Me at My Best, Ollie Awards, Heart of the House Olympics, etc.) Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Posted 2 days ago

Hilton Worldwide logo
Hilton WorldwideMiami, FL
The DoubleTree by Hilton Grand Hotel Biscayne Bay is looking for their next Sales Manager. Located in Miami overlooking the Port of Miami and in walking distance to the Adrienne Arsht Center for the Performing Arts of Miami. This hotel features 152 guestrooms and 65 one, two and three bedroom units overlooking Biscayne Bay and Miami's skyline. The hotel offers 6,599 square feet of total meeting space with it's largest room being 3,774 square feet. Our ideal candidate possesses knowledge of hotel group and convention sales, with a proven track record of converting group leads to successful bookings. They demonstrate creativity and enthusiasm in showcasing the hotel to potential group clients and have at least two years of experience or equivalent knowledge in group sales. Shift Pattern: Monday-Friday 9:00AM - 5:30PM with ability to adjust days and times to accommodate meetings and events for client engagement. Pay Rate: $30.00 per hour The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing?: The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management- Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. #LI-ZR1 What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred. Additional Requirements: Ability to travel on short notice and adaptable to schedule changes. Highly professional presentations and oral and written communication skills. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Never Ending Travels logo
Never Ending TravelsOverland Park, KS
We are actively seeking individuals with a sharp attention to detail and an unwavering passion for travel, capable of igniting the aspirations of others. In this remote opportunity, you will play a pivotal role in curating unforgettable travel experiences. Responsibilities • Craft compelling emails to effectively engage with clients. • Conduct thorough research on diverse destinations, culinary offerings, and activities. • Collaborate with suppliers to create personalized travel itineraries. • Maintain up-to-date client travel documents and invoices. • Organize travel logistics for clients, including flights, accommodations, cruises, and ground transportation, with a focus on cost-effectiveness through preferred vendors. Requirements • Maintain a dedicated home workspace equipped with a computer, cell phone, and high-speed internet. • Ensure a focused work environment by minimizing distractions.   Benefits • Comprehensive training will be provided to enhance your skills. • Earn commissions based on performance. • Enjoy flexible work hours that you create • No prior experience required. Training is given. • Access to enticing travel perks. • Receive your personalized website. Powered by JazzHR

Posted 30+ days ago

Phoenix Prime Security logo
Phoenix Prime SecurityThousand Oaks, CA
Join the Fastest Growing Security Team in Southern California Are you motivated, reliable, and looking to grow your skills in the security industry? We’re looking for driven individuals to join our expanding team at a hotel/apartment post in Thousand Oaks . Qualifications: Available for overnight shifts Willing to work on holidays Able to work well in teams Customer service background preferred What We Offer: Competitive starting pay: $18–$19/hr Sick leave Performance bonuses Clear paths for growth and advancement If you’re ready to take the next step in your career and be part of a professional and supportive team, apply now ! Powered by JazzHR

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for a Temporary Director of Purchasing to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. Please note this is a temporary assignment until the end of 2025. Position Statement: This position reports to the Controller and/or Director of Finance. The primary role of this position is to manage all receiving and control all inventory at the property. Position Summary: Plan, organize, direct and control all receiving and inventory functions at the property. Coordinate delivery and receiving with all hotel vendors. This position will also be responsible for managing off-site warehouse storage and inventory. Primary responsibility for the receiving team of approximately 20 team members. Ensure compliance with corporate and regional operating procedures to include participation in HSM purchasing programs. Work with Executive Chef and Director of F&B in collaboration to ensure compliance with all purchasing, receiving and inventory control processes and procedures. Primary responsibility for managing and organizing the hotel main loading dock. Supportive Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Coordinate with managers and department heads for proper storage of inventory and equipment. Coordinate, plan and conduct monthly and quarterly inventories of food, beverage and retail storage and stock rooms. Ensure strong control environment is in place for requisitioning and managing hotel inventory. Qualifications The success in this role will demonstrate itself through the following attributes and skills: Previous experience managing receiving, warehouse and/or loading dock function. Knowledge of internal controls for receiving, inventory and requisitioning processes. Works with a positive "can-do" attitude. Excellent verbal and written communications skills. Ability to multitask and attention to detail. Service from the "HEART" approach toward guests and the team. Required Qualifications Minimum Education: High School Graduate Minimum Years of Experience: 4 Management Experience (type): Managerial and Supervisory experience required. Minimum Years of Management Experience: 3Any Licenses or Certificates Required: None Additional Requirements (i.e. % of travel time, etc.): On-Site Preferred Qualifications Education: Associates or Bachelor's Degree Minimum Years of Experience: 5 Minimum Years of Management Experience: 4+ What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Salary Range for this role is $100,000 to $110,000 dependent upon experience and background. #LI-LV1

Posted 6 days ago

Thind Management logo
Thind ManagementTampa, FL
Hotel Director of Sales Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Director of Sales who is responsible for leading and managing the hotel’s sales team to achieve revenue targets and maximize occupancy. This role requires strong leadership skills, strategic thinking, and a deep understanding of the hospitality industry. The Director of Sales oversees the development and implementation of sales strategies, builds relationships with key clients, and collaborates with other departments to ensure excellent guest experiences and profitability. Core Job Responsibilities & Duties ­­­­­­­ Develop and implement comprehensive sales strategies to achieve revenue goals and market penetration Conduct market research and analysis to identify trends, competitor strategies, and opportunities for growth Set sales targets and develop action plans to ensure they are met or exceeded Regularly review and adjust sales strategies based on market conditions and performance Build and maintain relationships with key clients, corporate accounts, travel agencies and third-party companies Identify new business opportunities and develop strategies to expand the hotel’s client base Conduct regular meetings and negotiations with clients to secure contracts and maintain high customer satisfaction Collaborate with the marketing team to create promotional activities and campaigns to attract and retain customers Monitor and analyze sales performance, revenue, and market demand to identify opportunities for revenue optimization Implement pricing strategies and manage inventory to maximize revenue per available room (RevPAR) Review and negotiate contracts with clients, ensuring favorable terms and conditions for the hotel Collaborate with the revenue management team to optimize pricing, distribution channels, and yield management strategies Recruit, train, and motivate the sales team, providing guidance and support to maximize their potential Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations Foster a positive and collaborative work environment, encouraging teamwork and professional development Provide ongoing coaching and mentoring to the sales team, promoting their skills and knowledge Work closely with other departments, such as operations, marketing, and finance, to ensure seamless coordination and excellent guest experiences Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives Represent the hotel at industry events, trade shows, and conferences to promote the property and establish industry contracts Hold regular briefings and meetings with sales team to ensure progress – daily update meetings, weekly BEO meetings, etc. Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred At least 5-years of experience in the hospitality industry At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales Strong knowledge of hotel operations, revenue management, and market dynamics Excellent leadership and team management skills, with the ability to inspire and motivate a sales team Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients Analytical mindset and the ability to interpret data and make strategic decisions Ability to manage and lead a team Present strong understanding of P&L statements and the ability to reach with impactful strategies Strong organizational and time management skills Ability to work independently and as a team in a fast-paced environment Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 3 days ago

Sosuite logo

Hotel Housekeeper / Apartment cleaner

SosuitePhiladelphia, PA

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Job Description

At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months.

Sosuite started in 2019 and now boasts over 250 bedrooms throughout Philadelphia. We are looking for honest, reliable, and hard-working housekeepers to keep Sosuite Philadelphia running smoothly! In addition to general housekeeping duties, we rely on our Polishers to be our eyes and ears in each Sosuite, anticipating and reporting potential guest issues, and ensuring that each guest's experience is of the highest quality!

Who we're looking for:

  • A full-time housekeeper (5 days per week) OR a part-time housekeeper (2-3 days per week)
  • Must be available Friday Saturday, Sunday and Monday, although shifts will vary
  • Someone based in Philadelphia and excited about joining a small team
  • Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone
  • Someone with previous housekeeping experience (required)
  • Eligible to work in the United States

Compensation & Benefits:

  • W-2 full time position (28 - 35 hours per week on average)
  • Starting pay: $16.00, depending on experience
  • Eligible for a performance pay increase after the first 60 days: $0.50 (above average performance) or $1.00 (extraordinary performance)
  • Overtime pay: 1.5x on Sosuite's observed holidays (New Years, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
  • Paid Time Off and paid Sick Leave accruing throughout the year
  • Flexible Unpaid Time Off accruing throughout the year
  • 401k retirement plan available with employer matching
  • Happy hour events

What you'll be doing at Sosuite:

  • Work full-time, including Friday Saturday and Sunday
  • Work 4-8 hours per day, depending on the business needs each day
  • Pick up open shifts throughout the week if desired
  • Work at different locations across Philadelphia
  • Clean and prepare entire short term rental apartments, including bathroom, kitchen, living area, common areas, and similar
  • Change linens, wash windows, polish surfaces, clean floors, remove stains, and similar
  • Restock apartments with consumables, apartment items, linen & terry, and miscellaneous
  • Ensure all furniture, appliances, and amenities are clean and in working order
  • Clean hallways, building common areas, and offices as assigned
  • Conduct special cleaning projects as assigned
  • Conduct stayover cleans, cleaning around guests' personal belongings
  • Conduct inspections
  • Re-clean areas as requested by a manager or supervisor
  • Realign furniture and amenities according to prescribed layout
  • Report any maintenance issues, safety hazards or damage of Sosuite property
  • Complete cleaning tasks within the expected time frame
  • Clock in and out for shifts and breaks on time and as requested by supervisors or managers
  • Use mobile applications to communicate completed cleanings or report problems
  • Return company property and equipment to central locations once work has been completed

What you need to be successful:

  • Ability to walk up several flights of stairs to access the apartments at multiple locations in Philadelphia (most buildings will have elevators)
  • Ability and willingness to work at different locations in Philadelphia depending on the day's needs.
  • Previous housekeeping experience
  • The ability to use mobile applications as instructed
  • Knowledge of cleaning and sanitation products, techniques and methods, and cleaning sensitive materials
  • Physical stamina and mobility including ability to reach, kneel, and bend
  • Ability to lift, push, and pull required loads (30 lbs. or more)
  • A positive attitude, and the ability to work effectively both in a team environment as well as independently

What you'll get when joining Sosuite:

  • A team to help you grow professionally and personally
  • Quarterly team events
  • An annual free night at a Sosuite location #staycation
  • A positive and empowering team environment



We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team!

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