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14 Top Hiring Companies in the Consumer Services Industry
Considering a job in the consumer services industry? Learn more about this exciting field, which companies are hiring, and what kind of career it could offer you.
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Imagine finding a job in a stable and growing field, where your skills and experience are always in demand, no matter the company or profession.
Sounds good, right? Then consider a job in the consumer services industry, a massive, dynamic sector that provides exciting benefits and diverse job opportunities.
Just how many jobs are available in consumer services? Millions. In fact, by aggregating data from the U.S. Bureau of Labor Statistics (BLS), we found over 90 million consumer services jobs in the United States, with an estimated 4.5 million openings available as of September 2025.*
With so many options and opportunities, let’s take a deeper look at the consumer services industry, the top companies hiring, and the job outlook to help you determine if it’s the right career path for you.
What Is the Consumer Services Industry?
The consumer services industry is made up of businesses that cater directly to the needs of individuals. Part of the business-to-consumer (B2C) model, it differs from business-to-business (B2B) and manufacturing industries.
Consumer services encompass a broad variety of economic sectors, including:
- Retail: In-store and online retail, grocery stores, home goods outlets, and clothing stores that exchange goods directly between businesses and consumers, with jobs such as customer service associate, cashier, and floor manager
- Hospitality and tourism: Hotels, restaurants, travel agencies, and tourism services that cater to individuals traveling for leisure or business in jobs such as concierge, server, and tour guide
- Entertainment: Music venues, theme parks, sporting events, and media companies like Disney and Netflix, which offer jobs such as box office associate, security guard, and wedding singer
- Healthcare: Hospitals, clinics, nursing homes, and social support services, with jobs such as registered nurse, health insurance representative, and social worker
- Financial services: Banks, insurance companies, and financial firms that offer personal banking and financial advice to individuals, as opposed to businesses, in jobs like bank teller, financial analyst, and actuary
- Education: Primary schools, universities, training organizations, and tutoring services that hire for jobs such as teacher, administrator, and personal tutor
- Personal care and wellness: Salons, spas, gyms, and childcare services, with jobs like hairdresser, fitness instructor, and daycare associate
Consumer services jobs are defined by people-to-people interactions that focus on individual consumers. This is increasingly important as automation and AI take on a larger role in the economy, putting companies in a unique position to differentiate themselves among competitors by offering personalized services.
Since the consumer services industry touches almost every aspect of daily life, there are an incredible number of job opportunities for people from all backgrounds.
14 Top Hiring Companies in Consumer Services
According to BLS data, consumer services jobs make up about 57% of the U.S. workforce, so there are a lot of different professions to choose from.
However, you may be wondering, what companies are in the consumer services field, and what kind of jobs do they offer? The following companies are excellent choices based on their high volume of available job openings:
1 Amazon
- Job outlook: 10,000+ job openings
- Job samples: AWS Alliance Manager; Delivery Driver
A leader in ecommerce and retail, Amazon provides products and services directly to consumers. The company operates a vast network of online marketplaces and logistics services to quickly and conveniently deliver goods to customers.
2 Bank of America
- Job outlook: 1,000+ job openings
- Job samples: Financial Solutions Advisor; Relationship Banker
Bank of America plays a major role in the consumer services industry by providing large-scale personal banking, lending, and investment services through a broad network of financial centers and a robust digital platform that helps individuals manage their finances 24/7.
3 CVS
- Job outlook: 19,000+ job openings
- Job samples: Shift Supervisor; Store Associate
Combining healthcare and retail, CVS serves a wide range of customer needs, offering pharmaceuticals, health and wellness products, groceries, and basic home supplies. Its consumer services business model centers on in-store convenience and accessibility for millions of customers.
4 Disney
- Job outlook: 900+ job openings
- Job samples: 3D Art Manager; Stage Hand
Disney is a classic example of how consumer services can draw from many different sectors of the economy. Through its world-renowned theme parks, resorts, cruise lines, and vast portfolio of media and entertainment content, it aims to create magical experiences for guests and audiences.
5 Dunkin’
- Job outlook: 21,000+ job openings
- Job samples: Restaurant Team Member; Store Manager
Dunkin’ offers quick, convenient food and beverage experiences, primarily through its restaurant chains, Dunkin’ Donuts and Baskin-Robbins. Its business model is largely franchise-based, allowing for rapid expansion and a widespread presence of its fast-food restaurants around the world.
6 HCA Healthcare
- Job outlook: 13,000+ job openings
- Job samples: Registered Nurse; Ultrasound Tech
HCA Healthcare is one of the largest healthcare providers in the U.S. The company manages hospitals and clinics across the country to deliver a wide range of medical services, highlighting how consumer services can play a critical role in others’ lives.
7 Hilton
- Job outlook: 3,000+ job openings
- Job samples: Bartender/Cashier; Sous Chef
A world-renowned leader in hospitality, Hilton aims to provide exceptional service and accommodation to travelers. The company meets the needs of different customer segments worldwide by operating a diverse portfolio of brands that offer everything from budget-friendly stays to exclusive resort experiences.
8 KinderCare
- Job outlook: 3,000+ job openings
- Job samples: Program Administrator; Teacher
KinderCare is a great example of how childcare and early education programs provide an important consumer experience for families. The company operates childcare centers that provide safe, enriching environments for healthy development for children from infancy through elementary school.
9 Live Nation
- Job outlook: 1,000+ job openings
- Job samples: Graphic Designer; Production Runner
Live Nation is an entertainment company that curates audience experiences through live events. It’s a major player in the performance industries, promoting concerts and shows, selling tickets, and managing hundreds of venues around the globe.
10 Marriott
- Job outlook: 12,000+ job openings
- Job samples: Front Desk Supervisor; Massage Therapist
Another key employer in the hospitality industry, Marriott provides high-quality travel and accommodation for guests. The company manages and franchises a global portfolio of hotel and resort properties that serve a wide range of travelers.
11 McDonald’s
- Job outlook: 52,000+ job openings
- Job samples: Crew Team Member; Shift Manager
A staple of the fast-food industry, McDonald’s provides affordable meals through an innovative franchise model that reaches billions of people across the planet. McDonald’s is a great example of how to successfully scale consumer services with logistics that focus on the customer’s needs.
1 2 UnitedHealth Group
- Job outlook: 3,000+ job openings
- Job samples: Patient Access Representative; Pharmacy Technician
UnitedHealth Group insures over 50 million people, making it the largest health insurance company in the U.S. It offers a wide range of health benefits and technology-enabled services directly to individuals and families.
13 University of California
- Job outlook: 3,000+ job openings
- Job samples: Administrative Assistant; Marketing & Communications Manager
As one of the largest educational institutions in the U.S., the University of California system provides a vital service to students and the public through teaching, research, and public services, such as healthcare.
1 4 Walmart
- Job outlook: 45,000+ job openings
- Job samples: Member Specialist; Overnight Stocking Coach
A retail powerhouse, Walmart provides goods and services to meet the everyday needs of millions of consumers. Known for its low-price strategy across its global network of stores and ecommerce sites, the company is competitive in retail markets, such as groceries, pharmaceuticals, electronics, and clothing.
Job Outlook for Consumer Services
As a large, stable sector of the U.S. economy, the consumer services industry offers a positive outlook for job seekers. The BLS projects growth across many of its subindustries, driven by an aging population, an increasing focus on consumer experiences, and evolving consumer needs.
Here’s a closer look at the job outlook for five key sectors:
1. Healthcare
Healthcare is projected to be one of the fastest-growing sectors, with 8.7% expected growth between 2024 and 2034, fueled by the needs of aging baby boomers. Salaries vary widely by occupation, with median wages ranging from $34,800 to $108,040 for many roles. Some of the best-paying jobs in consumer services, such as specialized nurses or medical and health services managers, can be found in this sector.
2. Arts, Entertainment, and Recreation
Arts, entertainment, and recreation sectors are expected to grow by 5.1% from 2024 to 2034, as consumers increasingly prioritize leisure and experiences. Median salaries in this sector can range from $29,910 to $60,220, depending on the role.
3. Accommodation and Food Services
Accommodation and food services may see 3.9% growth from 2024 to 2034. While some roles in this sector have lower median salaries, ranging from $30,140 to $33,710, it offers a high volume of jobs and serves as a strong entry point into the workforce.
4. Financial Services
With a projected growth of 3.4% from 2024 to 2034, the financial services sector offers a variety of career paths. Median salaries can be lucrative, ranging from $39,280 to $87,980. Several of the best-paying jobs in consumer services, such as financial advisors, can be found in this field.
5. Educational Services
Expected to grow by 1.9% from 2024 to 2034, the educational services sector offers various roles, with median salaries ranging from $35,430 to $104,070. It offers many opportunities for those passionate about teaching and helping others.
Note on Technological Impact
It’s important to note that while sectors like healthcare are growing, others are being impacted by technology. For instance, the BLS projects that automation and the rise of ecommerce will lead to a decline in certain retail and sales-related jobs. However, this shift also creates new opportunities in logistics, customer experience, and digital services.
Is Consumer Services a Good Career Path?
Thanks to how many jobs are available in consumer services and the following core characteristics, you can be reassured that consumer services is a good career path:
Accessible and Transferable Skills
Consumer services is a great choice for those who enjoy working with people and curating positive experiences. Success is often tied to strong soft skills, such as communication, active listening, problem-solving, empathy, and patience.
These are skills that can be developed without any special training or education, and once learned, they become transferable in any consumer services job.
Variety of Work Environments
Since several sectors make up consumer services, there are diverse work environments to choose from, meaning you have a better chance of finding one that aligns with your preferences and lifestyle.
For example, if you prefer a fast-paced workplace with constant stimulation, jobs like a retail store manager or emergency room nurse fit the bill. If you prefer to work from the comfort of your own home, online jobs like virtual sales representative or IT specialist are available.
Opportunities for High Pay and Benefits
Alongside flexible options for skills and environments, there’s potential for high-paying consumer services jobs. Starting pay for some roles may be lower, but they provide a launchpad for future growth. Specialized areas, like financial advising or healthcare management, are great high-income career paths.
What’s more, many full-time positions provide competitive benefits, including health insurance, 401(k) plans, and opportunities for professional development. So, regardless of where you start, you have a stable baseline from which to grow.
Overall Stability
The consumer services industry is generally stable, since many services are essential to daily life. This means demand remains consistent even during economic downturns or disruptions.
Some fields, such as healthcare and entertainment, are even expected to expand considerably as a result of the growing aging population and changes to market demands.
Feel Great About Serving Others
If you’re looking for a job in consumer services, you’re likely interested in more than just a paycheck; you want to make a positive impact on people’s lives.
Every day, you’ll have the opportunity to solve a problem, brighten a person’s day, or provide a service that makes their life easier. This direct connection to the customer is deeply rewarding and can provide a strong sense of purpose. By focusing on empathy and helpfulness, you can build a successful career and contribute to a more positive community, one interaction at a time.
*The numbers are calculated by refining official BLS data. Based on the most recent Employment Situation Summary, there are a total of 136.16 million jobs in the “service-providing” supersector, as well as 7.2 million total job openings according to the Job Openings and Labor Turnover Summary (JOLTS). By subtracting government, business-to-business professional, and goods-producing services, a more precise figure for consumer-focused roles was determined.
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