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VXI Global Solutions logo
VXI Global SolutionsMontgomery, Alabama
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Healthcare Call Center Representative Location: Remote (Virtual Environment) Company : Trusted Leader in Healthcare Services Are you passionate about delivering exceptional customer service and building meaningful relationships? As a Healthcare Call Center Representative , you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they get the most out of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, your objective is to deliver extraordinary service while building trust and rapport with current and prospective members. What You'll Be Doing: Customer Interactions: Manage inquiries in areas such as Member Services, Medicare, and Billing. Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines. Quality Service: Uphold the organization’s philosophy of extraordinary customer relations. Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries. Problem Resolution: Analyze and evaluate customer issues to initiate and coordinate service recovery measures. Document all member interactions meticulously following established procedures. Healthcare Knowledge Demonstrate familiarity with health insurance terminology ( copays , deductibles, claims, authorizations, etc.). Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies. Operational Excellence Leverage a thorough understanding of company policies and processes to meet customer needs effectively. Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools. Performance Metrics: Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention. Compliance and Ethics: Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information. Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security. Tools and Systems: Use multiple systems/screens while assisting callers effectively Navigate CRM, EMR/EHR, and ticketing platforms effectively What You Bring: Experience: Minimum of two (2) years of customer service or healthcare member-interaction experience. Previous call center experience and/or prior experience in the health insurance industry (preferred). Education: High School Diploma or GED required. Skills: Outstanding written and verbal communication skills. Proven analytical and problem-solving abilities. Ability to respond concisely and clearly to customer queries. Strong critical thinking and problem-solving skills. Typing speed of at least 35 WPM with a 5% or lower error rate. Success Factors for Working from Home To thrive in this remote role, you’ll need: Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy : Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment. Communication Skills : Strong verbal and written communication skills, especially in a virtual setting. Adaptability : Ability to adapt to changing technologies and procedures while working remotely. What You Will Get: Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases. Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans. Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills. Career Growth: Abundant advancement opportunities within the organization. Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Unique Perks: Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply). Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company. Join Our Team: If you are motivated to make a meaningful impact in the lives of others, we want to hear from you. Apply today to embark on a rewarding career where your skills and dedication will help shape the future of healthcare services. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Posted 5 days ago

Stout logo
StoutChicago, Illinois

$60,000 - $130,000 / year

At Stout, we’re dedicated to exceeding expectations in all we do – we call it Relentless Excellence ® . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team. About Stout’s Forensics and Compliance Group Stout’s Forensics and Compliance group supports organizations in addressing complex compliance, investigative, and regulatory challenges. Our professionals bring strong technical capabilities and healthcare industry experience to identify fraud, waste, abuse, and operational inefficiencies, while promoting a culture of integrity and accountability. We work closely with clients, legal counsel, and internal stakeholders to support investigations, regulatory inquiries, litigation, and the implementation of sustainable compliance and revenue cycle improvements. What You’ll Do As an Analyst, you will play a hands-on role in client engagements, contributing independently while collaborating closely with senior team members. Responsibilities include: Support and execute client engagements related to healthcare billing, coding, reimbursement, and revenue cycle operations. Perform detailed forensic analyses and compliance reviews to identify potential fraud, waste, abuse, and process inefficiencies. Analyze and document EMR/EHR hospital billing workflows (e.g., Epic Resolute), including charge capture, claims processing, and reimbursement logic. Assist in audits, investigations, and litigation support engagements, including evidence gathering, issue identification, and corrective action planning. Collaborate with Stout engagement teams, client compliance functions, legal counsel, and leadership to support project objectives. Support EMR/EHR implementations and optimization initiatives, including system testing, data validation, workflow review, and post–go-live support. Prepare clear, well-structured analyses, reports, and client-ready presentations summarizing findings, risks, and recommendations. Communicate proactively with managers and project teams to ensure alignment, quality, and timely delivery. Continue developing technical, analytical, and consulting skills while building credibility with clients. Stay current on healthcare regulations, payer rules, EMR/EHR enhancements, and industry trends impacting compliance and reimbursement. Contribute to internal knowledge sharing, thought leadership, and practice development initiatives within Stout’s Healthcare Consulting team. What You Bring Bachelor’s degree in Healthcare Administration, Information Technology, Computer Science, Accounting, or a related field required; Master’s degree preferred. Two (2)+ years of experience in healthcare revenue cycle operations, EMR/EHR implementations, compliance, or related healthcare consulting roles. Experience supporting consulting engagements, audits, or investigations related to billing, coding, reimbursement, or compliance. Epic Resolute or other hospital billing system experience preferred; Epic certification a plus. Nationally recognized coding credential (e.g., CCS, CPC, RHIA, RHIT) required. Additional certifications such as CHC, CFE, or AHFI preferred. Working knowledge of EMR/EHR system configuration, workflows, issue resolution, and optimization. Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with Visio, SharePoint, Tableau, or Power BI preferred. Understanding of key healthcare regulatory and compliance frameworks, including CMS regulations, HIPAA, and the False Claims Act. Willingness to travel up to 25%, based on client and project needs. How You’ll Thrive Analytical and Detail-Oriented: You are comfortable working with complex data and systems, identifying risks, and drawing well-supported conclusions. Collaborative and Client-Focused: You communicate clearly, work well in team-based environments, and contribute to positive client relationships. Accountable and Proactive: You take ownership of your work, manage priorities effectively, and deliver high-quality results on time. Adaptable and Curious: You are eager to learn new systems, regulations, and methodologies in a fast-paced consulting environment. Growth-Oriented: You seek feedback, develop your technical and professional skills, and build toward increased responsibility. Aligned with Stout Values: You demonstrate integrity, professionalism, and a commitment to excellence in all client and team interactions. Why Stout? At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.Learn more about our benefits and commitment to your success. https://www.stout.com/en/careers/benefits The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law. Stout is required by applicable state and local laws to include a reasonable estimate of the compensation range for this role. The range for this role considers several factors including but not limited to prior work and industry experience, education level, and unique skills. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000.00 - $130,000.00 Annual. This role is also anticipated to be eligible to participate in an annual bonus plan. Information about benefits can be found here - https://www.stout.com/en/careers/benefits.

Posted 3 days ago

CDW logo
CDWChicago, Illinois

$86,000 - $122,400 / year

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The Sr. Brand Manager, Cisco Sales, serves as the primary execution lead for Cisco business strategies and programs. This role is responsible for implementing marketing plans, managing partner relationships, executing co-op and incentive programs, and driving day-to-day operations that support CDW's Cisco sales objectives. Aligned to specific sales areas and working closely with Cisco counterparts, the Sr. Brand Manager translates strategic initiatives into tactical execution, ensuring seamless coordination between CDW sales teams, Cisco partner teams, and internal stakeholders. This individual manages customer growth programs and promotional activities while serving as the go-to resource for Cisco product knowledge, competitive positioning, and sales enablement within their assigned area. What you’ll do Execute marketing plans and campaigns developed by the Marketing and Solutions team, ensuring alignment with Cisco priorities and CDW strategic objectives Serve as the primary liaison between assigned sales areas and Cisco partner teams, supporting daily communication channels and coordinating initiatives Execute and optimize COOP, MDF, VIR, and other Cisco partner investment programs, ensuring maximum utilization and ROI Provide subject matter expertise on Cisco products, solutions, and programs to sales teams, sales operations, and backbone resources within assigned sales areas Execute competitive positioning strategies and communicate Cisco differentiation to sales teams and customers Coordinate sales enablement activities, including training, product launches, promotional programs and activities, and pricing in partnership with Product Managers Track and report on Cisco sales performance, program effectiveness, and market trends within assigned areas Manage day-to-day partner communications and coordinate responses to partner requests, program updates, and business reviews Host Quarterly Business Reviews with Cisco partner teams to review performance and coordinate joint initiatives Collaborate with segment marketing and sales to execute customer-focused campaigns and solution offerings for Cisco products and support in creating content for collateral and messaging of assigned sales segments Work with CDW sales to forecast sales volumes and manage inventory planning for Cisco products Identify and educate sales teams on new Cisco product introductions, transitions, and competitive advantages Maintain up-to-date knowledge of Cisco's organizational structure, key decision makers, and partner programs Facilitate necessary Cisco certifications and specializations for CDW team members Support cross-functional initiatives with Sales, ITS, Architecture, Customer Success, Renewals, and Operations teams What we expect of you Bachelor's degree and 5 years' experience in sales, marketing, product management, or partner management with a technology focus 9 years' experience in sales, marketing, product management, or partner management with a technology focus 4 years of CDW PPM experience and 5 years' experience in sales, marketing, product management, or partner management Preferred skills, experience, and qualities Strong knowledge of Cisco's product portfolio, including Networking, Security, Collaboration, Data Center, and emerging technologies Understanding of Cisco partner programs, certifications, and specializations (COOP, MDF, VIP/VIR) Proven track record in executing marketing programs and managing partner relationships Experience with solution-based selling and cross-architecture platform approaches Excellent verbal and written communication skills with the ability to effectively interact with sales teams, partners, and stakeholders Demonstrated ability to build and maintain strong business relationships at multiple organizational levels Strong financial acumen with experience managing budgets, tracking ROI, and optimizing program investments Analytical skills with ability to track performance metrics and identify improvement opportunities Ability to work effectively in a matrixed environment and collaborate across cross-functional teams Strong execution focus with proven ability to translate strategies into tactical action plans Proficient in Microsoft Office applications and business intelligence tools Excellent presentation and training skills Self-motivated with ability to manage multiple priorities and meet deadlines Understanding of IT infrastructure, security, and software transformation trends Pay range: $86,000 - $122,400 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .

Posted 4 days ago

A Place for Mom logo
A Place for MomMorristown, New Jersey
Exciting opportunity to join the A Place for Mom team as an outside sales Healthcare Account Executive . You will be the face of A Place for Mom with the hospitals and skilled nursing facilities in your territory and the families being discharged from the facilities as we grow the business. You are responsible for driving lead generation and move-ins to communities from your book of accounts. You are hungry, excited to build relationships with healthcare professionals, and persistent in finding the most effective approaches to grow each account in order to help more families find the care they need. What You Will Do: Work in a fast-paced, growing industry to help families and professional referral sources with seniors urgently needing to be discharged into a community meeting their needs or with a home care agency as they transition out of a hospital or skilled nursing facility Deliver on your target quota of families selecting a senior care option each month by generating daily qualified patient referrals from your assigned market plan accounts Currently maintains a portfolio of clients (social worker, case managers, and discharger planners) specifically in hospitals and skilled nursing centers within this open territory Develop, own, and grow your book of accounts to increase referral volume in your territory Cultivate new contacts within each account through networking, cold calls, and service presentations, following up with each referral source on discharge outcomes to reinforce the value A Place for Mom delivers Educate families on their care options and how they will work with you and a Healthcare Senior Living Advisor to find the right senior living option as they are discharged Work with your partner Healthcare Senior Living Advisors to deliver on your target quota of families in moving into a community or hiring in home care Leverage and analyze reports in our CRM and internal structure to develop and manage your pipeline Pilot new initiatives, tests, and processes (e.g., account scoring, CRM changes) in your territory and provide feedback to improve the tools and resources at your disposal Qualifications: Bachelor’s degree preferred 3-5 years of outside sales experience as an individual contributor with exceptional prospecting and lead generation abilities Knowledge of the Senior Living Industry Hospital/skilled nursing facility sales experience Proven track record of exceeding sales quotas and collaborating with other teams to do so Must be relationship driven with a strategic mindset Successfully demonstrated experience in presenting to target customers and overcoming objections Thrives in a fast-paced, change infused, independent environment with a willingness to roll up your sleeves, test new processes, and get the job done Hungry to learn and improve with a strong competitive approach Expected to travel daily into the accounts in your territory during the 5-day business week (locally) Strong communication skills with both internal and external stakeholders at all levels Effective time management skills Technologically focused and proficient in Microsoft Office, Google Sheets and a CRM (Salesforce preferred) Schedule: You will be in the field daily, working with your Regional Director to build your account plan each week to build, nurture, and grow your accounts to deliver on your monthly targets Your time in the field will include scheduled presentations at accounts, calls, and impromptu drop-ins to meet with case managers, discharge planners, doctors, and the patients being discharged Compensation: Base Salary: $80-90K On Target Earnings: $115-125K+ (Uncapped) Benefits: 401(k) plus match Dental insurance Health insurance Vision Insurance Paid Time Off #LI-JR1 About A Place for Mom A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other. We’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are. Whether you’re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference. Our employees live the company values every day: Mission Over Me : We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.\ Do Hard Things : We are energized by solving challenging problems and see it as an opportunity to grow. Drive Outcomes as a Team : We each own the outcome but can only achieve it as a team. Win The Right Way : We see organizational integrity as the foundation for how we operate. Embrace Change : We innovate and constantly evolve. Additional Information: A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission. All your information will be kept confidential according to EEO guidelines. A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Posted 2 weeks ago

Serenity Mental Health Centers logo
Serenity Mental Health CentersPhoenix, Arizona
Description Start Your Career in Healthcare at Serenity Mental Health Centers If you’re great with people and ready to build a meaningful career, Serenity Mental Health Centers offers the perfect place to begin. We’re looking for individuals with strong customer service backgrounds who want to step into healthcare and make a real difference in the lives of others. At Serenity, your ability to create positive experiences, communicate clearly, and show empathy becomes the foundation for excellent patient care. No healthcare experience is required — just a genuine desire to help and grow. Positions available: What you can do to help patients in our clinics: Receptionist – Greeting every patient when they walk in and giving them a personalized experience. Gather and keep all information up to date. Intake Coordinator – Completing assessments with patients before their appointments and supporting them towards their healing journey. Treatment Technician – Performing TMS treatment while engaging patients in positivity work, goal setting, life skills. Employee Leadership – Supporting clinic management, covering clinic roles, and meet with patients to help them move forward with their treatment plans. What You’ll Gain This role is designed to help you build a long-term future in healthcare, offering: Full, hands-on training — no prior medical experience needed Experience working in a professional clinical setting Skills and knowledge to grow into advanced patient care or leadership roles A supportive team environment Who Thrives Here You’re likely a great fit if you: Have strong customer service, retail, hospitality, and overall people skills. Enjoy helping people and creating positive interactions Are organized, dependable, hardworking, and eager to learn new skills Want to begin a career path in the healthcare industry Build Your Future With Us If you’re ready to turn your people experience into a fulfilling healthcare career, we’d love to welcome you to Serenity Mental Health Centers. Apply today and start your journey in patient care. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.

Posted 5 days ago

Adolfson & Peterson logo
Adolfson & PetersonAurora, Colorado

$87,000 - $167,000 / year

We build trust among our communities and our people by cultivating the right team for every job. We are committed to fostering a creative and collaborative culture with a focus on career growth and balance in the workplace. AP has diligently built a strong foundation of expertise, experience and exceptional results. We continually invest in our talented team by providing the latest tools, technologies and training necessary to stay ahead of the curve. We set our employees up for long-term success through mentorship opportunities and professional growth and advancement for every person in every role. We recognize the contributions of our team members with unique experiences and capabilities and strive to establish a work environment that maximizes our collective potential. Going beyond the build for our employees lays a strong foundation for success across AP. We commit to a balanced, value-centered work environment for meaningful projects, careers and talent. Job Description: Adolfson & Peterson Construction, one of the nation’s top contractors, is recruiting for an experienced Healthcare Superintendent.This position will manage and control assigned projects, including directing field operations, site safety, productivity, schedule, work quality, and trade contractor and supplier coordination while working in conjunction with the Project Manager to lead the project team. Work closely with the owner and design team. Project scopes are generally less than $75 million or occasionally designated components on large, complex projects.Because safety is paramount to AP and embedded into everything we do, all team members are responsible for working safely within our Incident and Injury Free culture. Responsibilities: Take personal responsibility for working safely within an incident and injury free (IIF) culture. Manage on-site construction activities. Understand all the plans, specifications, and details for the project; maintain a complete set of updated construction drawings as a permanent record. Schedule and procure tools, equipment, and materials necessary for the project; ensure all team members on the jobsite(s) have been trained on the tools and processes necessary to perform their jobs; conduct weekly toolbox talks. Provide information in the project start-up and close-out meetings. Ensure that the trade contractors meet the schedule and perform quality work while maintaining a positive relationship with them. Manage, review, and control all project schedules, cost codes, budgets, and production units for the project. Responsible for all site productivity and reporting. Ensure project quality based on AP’s quality management programs; create site-specific quality control plans; monitor compliance and performance. Troubleshoot jobsite challenges and create innovative solutions; document all corrections, changes, and requests. Schedule and direct all inspections with city officials, government agencies, and private agencies as required and ensure documentation is ready for presentation. Create site-specific safety plans; monitor compliance and performance. Implement and maintain AP’s safety program to strive for IIF on all projects; this includes: Ensure that all job safety requirements are understood and implemented by all project team members and trade contractors. Collaborate with the AP safety support team members as needed. Lead on-site safety meetings. Review the trade contractors’ safety programs and SDS information in the trade contractor start-up meeting. Identify and correct all safety hazards on the jobsite; report all safety incidents to AP safety team members. Maintain and post OSHA and Company required safety literature. Develop and maintain a mutually positive relationship with the owner and design team throughout the project; understand and communicate the owner’s goals regarding construction to all field team members. Collaborate with other departments through the pre-construction and planning phases. Provide technical expertise throughout the pre-construction process and participate in the constructability review. Assist in the management of the pre-construction schedule. Review the plans and specifications for constructability and construction schedules; advise the project team of issues or deficiencies. Assist in quantity take-off and pricing estimates. Prepare, manage, and update the detailed project schedule with sequence and activity duration including procurement items. Establish the punchlist process and close-out procedures with the Project Manager, owner, and design team before trade contractor work starts; maintain a Zero Punchlist. Understand the contract between AP and the owner, the project estimate, budget set-up, and trade contractor and supplier contract scopes. Ensure that all subcontractors have met all insurance requirements prior to being onsite. Participate in procuring future projects while helping build client loyalty. Participate in marketing efforts, presentations, and proposal preparations; help determine sequence activities and activity duration on schedules for proposed projects. Maintain a network of possible and client leads; look for potential leads. Participate in at least one industry organization. Other duties as assigned. Requirements: History of progressively more responsible construction experience and proven results including: Bachelor’s degree in construction management, architecture, engineering, or related field with 6+ years of directly related experience or a high school diploma or equivalent and 10+ years of directly related experience. Proficiency with construction management software such as Procore, P6, MS Project, Excel, AutoCad, and project management software. Solid understanding of building plans and specifications, value engineering, and life cycle costing. Proven results in driving safety initiatives and compliance. Current or ability to become current with OSHA 30 and company safety requirements. Ability to climb, walk, lift, carry, push, and complete repetitive motion activities throughout the day. Ability to occasionally lift, move, and/or carry up 100 pounds. Ability to travel to project sites and availability to accept long-term out-of-town assignments. Willingness to work in various (sometimes extreme) climate conditions. Ability to obtain a forklift certification preferred. Demonstrated integrity and ethical standards. Experience in complex projects as an active participant in driving growth and change; demonstrated effectiveness in driving operations and executing plans. Strong analytical and logic skills with the ability to maintain a high degree of precision on detailed work. Developed skills (written, oral, and listening) to effectively communicate with diverse audiences. Ability to efficiently manage multiple projects and priorities simultaneously under time constraints. Excellent interpersonal skills with the ability to build successful and lasting relationships. Application deadline for this position is February 1. Estimated Pay: $87,000.00 - $167,000.00 Benefits: Medical, Dental, Vision and Life Insurance Health Savings Account 401(k) Flexible Spending Accounts (Dependent & Medical Reimbursement) Paid Time Off (PTO) and Holidays Tuition Assistance Program Employee Referral Bonus Adolfson & Peterson Construction’s (AP) ability to adapt and innovate has driven our success for more than 75 years. We are consistently ranked among the top construction managers and general contractors in the nation while maintaining one of the safest records in the industry. We bring positive and measurable change to the communities where we live, work and build. And we invest in new processes and technology to be operationally excellent and remain at the forefront of the ever-changing industry. We have been committed to quality, innovation, safety and strong relationships since our beginning in 1946. AP offers preconstruction, construction and contracting services to commercial, education, healthcare, hospitality, industrial, multifamily, municipal, data center, and senior living markets with offices across Arizona, Colorado, Minnesota, Texas, and Wyoming. We employ more than 650 team members who strive for excellence and embody loyalty, trust and genuine love for what they do. We go beyond the build for our communities and our people. Adolfson & Peterson Construction is an Equal Employment Opportunity Employer

Posted 3 days ago

OpenAI logo
OpenAISan Francisco, California
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Healthcare & Life Sciences, you will own executive-level relationships with leading healthcare and life sciences organizations, including global pharmaceutical manufacturers, medical device companies, and contract research organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to transform R&D productivity, automate documentation, enhance regulatory workflows, and personalize patient and provider engagement. This role blends scientific literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and healthcare-focused solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of healthcare, large pharmaceutical and life sciences accounts, developing long-term strategic account plans Lead complex, multi-stakeholder sales cycles spanning R&D, medical, regulatory, and commercial functions Partner with solutions and research engineering to design pilots that demonstrate measurable business and scientific impact Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments Own a revenue and consumption target; manage forecasts and pipeline reporting Monitor industry and regulatory trends (FDA, EMA, etc.) to guide customer and product strategy Represent OpenAI at industry conferences and thought-leadership events (e.g., HLTH, JPM) Partner cross-functionally with marketing, partnerships, and communications to build the HLS go-to-market motion We’re seeking someone with experience including: 14+ years selling complex enterprise software or platform-as-a-service solutions to healthcare or life sciences customers Proven success achieving annual revenue targets >$2M+ in regulated industries Experience managing C-suite relationships across R&D, IT, medical, and commercial teams Strong understanding of healthcare and life sciences workflows (e.g., drug discovery, clinical trials, regulatory submissions, market access) Familiarity with data privacy, compliance (HIPAA, GxP), and security considerations in healthcare Demonstrated ability to design and execute complex deal and partnership strategies You might thrive in this role if you: Are customer-centric and can translate complex scientific and business needs into transformative AI solutions Are passionate about advancing human health through the safe and ethical use of AI Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up Are a strategist who anticipates industry shifts and guides enterprise customers through them Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Posted 30+ days ago

Sharp HealthCare logo
Sharp HealthCareSan Diego, California

$25 - $32 / hour

Hours : Shift Start Time: 7 PM Shift End Time: 7:30 AM AWS Hours Requirement: 12/36 - 12 Hour Shift Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum- Midpoint- Maximum): $25.150 - $28.950 - $32.420 This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement. In alignment with the SEIU CBA, this position will be posted for 7 days internally from 12/17/25 to 12/24/25 and available only to existing members of the ratified SEIU Bargaining Unit with a contract expiration date of 9/30/2027. What You Will Do Collaborates with the interprofessional team in the delivery of quality patient/resident care under the direction of a licensed nurse. Delivers care with consideration to populations served including age specific needs/care. Contributes to overall unit functions.Functions as the coordinator of communication for the unit and assumes primary responsibility for medical record management. Facilitates patient data management through transcription, order entry, and documentation. Supports best use of resources in management of equipment, supplies, and other department resources. Please Note: As part of our recruitment process, you may receive communication from Dawn, our virtual recruiting assistant. Dawn helps coordinate scheduling for screening calls and interviews to ensure a smooth and timely experience. Rest assured, all candidate evaluations and hiring decisions are made by our recruitment and hiring teams. Required Qualifications AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association- REQUIRED Preferred Qualifications H.S. Diploma or Equivalent Other Comparable to certified nursing assistant course. 1 Year recent experience in geriatric setting or recent experience in an acute care hospital. 1 Year experience as unit clerk/secretary. Essential Functions Teamwork and CommunicationGreets and makes welcome a variety of customers by telephone and in-person.Obtains information from visitors/callers, directs as appropriate or takes complete and accurate messages. Acts on requests for customer assistance.Uses scripts as appropriate including answering phones, transferring calls and service recovery.Answers call lights within four (4) rings or calls into patient rooms to validate request.Answers phone within four (4) rings and transfers calls as indicated.Responds to all inquiries with a timeliness that promotes customer satisfaction.Coordinates with physicians and department team members via paging system or phones.Assists in directing others during crisis intervention (codes, disasters, etc.).Communicates effectively with all levels of staff and uses chain of command per unit guidelines.Prioritizes workload in accordance with patient’s needs and staffing patterns, as appropriate.Validates understanding of new patient needs or changes in assignment.Communicates with other staff to develop plan for best use of resources.Asks for assistance to get workload completed.Reports to license nurse or supervisor when unable to respond to number of current demands.Seeks feedback from co-workers about strategy to complete work more efficiently.Completes and signs appropriate documents accurately and timely. Admissions, Discharge and Transfer ResponsibilitiesEnsures complete room set up for new admission (bedpan, urine container, tissue paper, basin, fresh water, etc.).Meets and greets new patient/resident and family members on admission to the unit.Orients patient/resident and family to the facility/room.Inventories and documents patient’s personal belongings on inventory sheet upon admission and updates as needed.Accounts for patient’s belongings during transfer and discharge process.Transfers/transports patient to activities, therapies and other departments on time and in a safe manner.Removes all patient’s equipment and supplies upon discharge.D/c’s patient from IDX within expected timeframe of patient leaving unit.As directed by RN, appropriately enters orders related to equipment, supplies and dietary needs; seeks RN clarification when needed to ensure accuracy. Patient Care ActivitiesCompletes and signs appropriate documents accurately and timely.Provides patient care within scope of responsibilities.Provides and documents daily care of patient per unit standards.In monitored units, follows telemetry process and collaborates with central telemetry for initiating/discontinuing monitoring.Communicates or questions requests outside of scope of practice to licensed nurse.Identifies and communicates new resident/patient care issues/concerns.Communicates changes in patients/residents condition.Takes rapid action in life threatening situations and immediately notifies the licensed nurse.Communicates plans to transfer patients/residents to other departments or discharge to home. SafetyComplies with universal precautions and hospital infection control policies.Uses proper body mechanics and safe patient mobilization equipment to ensure patient’s safety and avoid personal injury.Follows safety procedures required for equipment use.Reports observed hazards and unsafe practices.Reports personal injury within two hours after incident happened, and completes the ART and state claim forms.Identifies and communicates patients who are at risk for injury to self and others.Complies with hospital policy in management of patients in restraints.Labels/stores, ensures safety of patient belongings (hearing aids, glasses, dentures). Medical Record/Information ManagementObtains chart inserts for admissions and maintains charts, ensuring additional forms are available and placed in charts.Obtains previous charts from medical records.Dismantles charts to return to Medical Records, including old charts.Requests Medical records, films, or other medical information from other facilities as needed.Files interdisciplinary and diagnostic printouts in chart per standards.Dates, times, and initials all entries.Assists team members in locating patient data information.Collects and prepares patient data necessary to support inter-facility transfers.Accurately updates electronic information systems (i.e. tracking shell, Stafflink, NaviCare Hill-Rom systems).Ensures timely teletracking updates/requests.Enters accurate disposition of patient requiring admission, transfer, or discharge per unit time guidelines.Coordinates scheduling of test and retrieving results to support patient progress.Retrieves diagnostic study, lab results, and other relevant patient information supportive of patient assessment.Prepares/stocks downtime packets. Knowledge, Skills, and Abilities Knowledge of basic patient/resident care skills. Effective interpersonal skills. Ability to perform all baseline resident / patient care skills under guidance of licensed nurse. Fluent knowledge (written and spoken) of English. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Posted 1 week ago

Franklin Nursing Home logo
Franklin Nursing HomeFranklin, Texas
Join Our Team as a Marketing/Admissions Coordinator Grow Our Community. Make a Lasting Impact. We are seeking a reliable, outgoing, and self-motivated Marketing/Admissions Coordinator to help grow census and strengthen community relationships. This role is perfect for someone who thrives on making connections, enjoys working independently, and is passionate about long-term care. Your Impact as a Marketing/Admissions Coordinator In this role, you will: Develop and Implement Marketing Plans: Spend at least 24 hours per week connecting with hospital discharge planners, physicians, senior organizations, and social service agencies Drive Community Awareness: Present to local organizations on long-term care, aging, and the benefits of our services Facilitate the Admissions Process: Conduct facility tours and manage all aspects of resident admissions Track and Report Activity: Submit weekly marketing and admissions reports to leadership Strengthen Community Relations: Collaborate with internal teams to support events, campaigns, and outreach efforts What Makes You a Great Fit Experience in marketing, community outreach, or healthcare-related admissions Excellent verbal, written, and public speaking communication skills Strong organizational and time management abilities Ability to work independently and travel locally to establish community partnerships Benefits (for full-time employees) Comprehensive Coverage: Health, Dental, and Vision Insurance Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, Hospital Confinement Life Insurance: Whole and Term Life Policies Professional Growth: Tuition Reimbursement Time to Recharge: Paid Time Off Retirement Planning: Immediate 401(k) eligibility Unwavering Support: Exceptional corporate resources Equal Opportunity Employer Creative Solutions in Healthcare is proud to be an Equal Opportunity Employer.We are committed to fostering an inclusive workplace. Discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.

Posted 30+ days ago

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American Family Care Ladera RanchLadera Ranch, California

$25 - $30 / hour

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To sell and market urgent care medical services to local businesses, physicians, and consumers. The main focus will be to grow the patient counts per day, increase the number of local businesses using our services, and brand American Family Care to the consumer through marketing and sales events. Responsibilities Increase the total number of patients per day Develop strategies to increase market awareness of urgent care and occupational health services in the local area Develop definitions of target markets, business opportunities, and customers through data mining, research, and experience Represent the company through calling on local businesses, medical practices, presentations, or industry events and assume full accountability for the ongoing management of these opportunities Develop and manage the departmental budget Establish and maintain effective, positive working relationships with all departments, center, and corporate employees, and franchisees. Other duties and responsibilities as assigned. Qualifications Bachelor’s degree or relevant education Successful experience developing, implementing, and achieving results with sales and marketing strategies Ability to conduct face to face sales appointments, cold and warm calling, including but not limited to direct-to-consumer, business, and physicians Strong organization and communication skills Possess the skills to be independent, motivated, and results-driven in establishing new business, following through with communication with all accounts, and being held accountable for the growth of business Compensation: $25.00 - $30.00 per hour PS: It’s All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Posted 30+ days ago

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Piper Sandler & Co.Charlotte, New York

$135,000 - $225,000 / year

Job Description: At Piper Sandler, we connect capital with opportunity to build a better future. We believe that diverse teams with unique backgrounds, skills and experiences yield more innovative solutions. This is reflected in our commitment to engage, hire, and retain bright, committed people to work in partnership within an inclusive environment that allows each person to achieve personal success and add value to our teams and communities. We are seeking an experienced Investment Banking Associate for our Healthcare teams in our New York, NY, Minneapolis, MN, Boston, MA, Charlotte, NC or San Francisco, CA offices. Our experienced associate position offers a unique opportunity for ambitious professionals seeking to play an impactful role on the strategically expanding Healthcare investment banking team, gaining extensive sector expertise and in-depth experience in M&A and capital raising transaction execution. The experienced associate will be intimately involved as a core member of the team in providing strategic and financial advice to many of the most relevant public and private health Equity Research Associate/Intern care companies, having an opportunity to work closely with highly seasoned senior bankers and to develop impactful relationships with clients over time. The experienced associate will, among other responsibilities, prepare strategic and M&A analyses, company valuations, marketing materials for company sale and financing assignments, and participate in due diligence and drafting sessions for public offerings. The experienced associate will be responsible for executing high-profile transactions, integral to the coverage of the team’s most important clients, expected to act as a key contact for some clients, and begin to assume increasing responsibilities for new business development over time. Our experienced associate will be expected to demonstrate professional and cultural leadership, together with senior members on the team, in maintaining a highly collaborative team environment that thrives on a commitment to excellence, integrity and mentorship. Learn more about the Healthcare investment banking team here . Attracting only the very best professionals has been and will continue to be a key element of our success. We are focused on hiring candidates with genuine potential and interest for advancement within our firm. A successful candidate will possess the following characteristics: Minimum 3+ years of investment banking experience BA/BS/MS or an advanced degree in life sciences is a plus Experience with equity capital markets and M&A transactions Excellent written and verbal communication skills, including ability to develop internal and external relationships Strong knowledge of accounting and financial modeling Highly motivated, team player with strong attention to detail and an ability to learn in a fast-paced environment As a leading investment bank, we enable growth and success for our clients through deep sector expertise, candid advice and a differentiated, highly productive culture. Our investment banking clients have access to unparalleled guidance through our deep product and sector expertise and ready access to global capital. We take pride in providing our clients with thoughtful advice and diligent execution, no matter the economic environment. Our investment banking group partners with corporate clients and financial sponsors to provide advisory and financing services related to mergers and acquisitions, equity and debt capital markets, private placements, restructuring and corporate & venture services. We offer in-depth knowledge and industry relationships in our core sectors of healthcare, chemicals, consumer, diversified industrials & services, energy & power, financial services and technology. Learn more about our investment banking team here . Piper Sandler values a strong culture dedicated to the emotional and physical well-being of our employees. Learn more about our commitment to our employee’s health, well-being, our benefits program and how we are here for our employees and their families today, tomorrow and beyond here . All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, status as a protected veteran or status with regard to public assistance. The anticipated starting salary range for individuals expressing interest in this position is $135,000 - $225,000 per year. Placement within this range is dependent upon level of experience. This position is eligible for annual incentive compensation which will be a part of the total compensation. Total compensation for this position will be competitive with the market. *LI-AH1

Posted 3 days ago

Latitude logo
LatitudeHouston, Texas

$120,000 - $150,000 / year

This is a hybrid role in Houston TX (3 days remote, 2 days onsite) Salary: $120-150k/year We are seeking an experienced Electrical Engineer with demonstrated experience in hospital and healthcare environments. This role is responsible for the design, analysis, and support of electrical systems that meet the unique regulatory, safety, and reliability requirements of medical facilities. The ideal candidate has hands-on experience with healthcare codes, critical power systems, and coordination with clinical and facilities teams. Responsibilities: Design, evaluate, and maintain electrical systems for hospitals and healthcare facilities, including power distribution, lighting, grounding, and emergency power systems Develop electrical drawings, specifications, and calculations in compliance with healthcare standards and project requirements Design and support critical systems such as normal power, essential electrical systems (EES), emergency generators, UPS systems, and isolated power systems Collaborate with architects, mechanical engineers, medical planners, and hospital stakeholders to support new construction, renovations, and infrastructure upgrades Prepare technical reports, cost estimates, and feasibility studies for hospital electrical projects Requirements: Bachelors Degree in Electrical Engineering or related 6+ years electrical engineering experience Prior hospital or large healthcare experience EIT or PE $120,000 - $150,000 a year

Posted 3 days ago

GetixHealth logo
GetixHealthLakeland, Florida

$16+ / hour

We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others. HealthCare Customer Service Representatives ensure that client-assigned healthcare accounts are billed and paid both accurately and timely. They perform their duties in accordance with applicable laws and regulations and GetixHealth’s policies and procedures. Shift: Monday-Friday 10am-7pm pm EST Compensation: Onsite - $16/hr + all are quarterly bonus eligible * Additional $1/hr Shift Differential after 5pm (if applicable) * Must be able to type a minimum of 35 words per minute (WPM) with no more than 3 errors. A typing assessment will be administered during the interview process. Position Responsibilities Medical Collections Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts Gathering information, performing research and resolving customer inquiries Communicate appropriate options for resolution in a timely manner Inform customers/patients about services available, and assess their needs Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness Other duties as assigned: Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth' s officers, senior management and staff. Requirements Education and Experience High school diploma or college degree from an accredited college or university Spanish fluency preferable Two to five years industry experience in medical revenue cycle management is required. Medical experience, either practical or classroom knowledge needed. Proven understanding of the medical revenue cycle. Demonstrated excellent verbal, written and interpersonal communication skills. Demonstrated knowledge of HIPAA rules and regulations. Attention to detail Good attendance record Proven ability to work collaboratively in a team environment Demonstrated ability to perform work in alignment with company mission and values Proven PC proficiency in MS Office Suite Applications Work Environment / Physical Requirements Work environment is either remote or an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone Occasional lifting may be required up to 25 lbs. Must be able to sit for extended periods of time with frequent bending and stooping Must have current, valid driver license or reliable transportation to commute to/from work Benefits and Incentives Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment. Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D. 401(k) Retirement Savings Plan: Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service. Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment. Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed. GetixHealth is an equal employment opportunity employer.

Posted 4 weeks ago

Clarivate logo
ClarivatePhiladelphia, Michigan

$75,000 - $95,000 / year

We are hiring a Senior Healthcare Research & Data Analyst to join our Provider Analytics team at Clarivate. In this role, you will be understanding how clients’ problems can be answered in a data-driven manner. You will be proposing, executing, and guiding engagements. Additionally, you will be applying advanced methods to big data to solve consequential and complex problems. With access to some of the largest healthcare datasets in the world, you will help transform the structure and delivery of healthcare. About You – experience, education, skills, and accomplishments Bachelor's degree or relevant work experience in statistics, mathematics, or quantitative science 5+ years of experience in analytics, utilizing SQL and relational databases with both structured and unstructured data Experience with medical, hospitals, providers or any health systems data is required At least 1-2 years of experience with data visualization software such as Tableau or Spotfire It would be great if you have… Exposure or experience working in Snowflake Experience with claims data a plus Hands-on experience wrangling through large datasets using BI tools ​​ What will you be doing in this role? Leverage qualitative and quantitative problem-solving skills to develop new data products and enhance existing data products in the healthcare provider vertical Design, develop, and maintain processes and systems to analyze structured & unstructured “big data” sources using tools like Tableau, SQL, Python, and other analytic software Coordinate cross-functional, data-driven projects to ensure deliverables are to scope, timelines and met and – mostly important – clients are satisfied Collaborate with both clients and fellow team members to implement solutions Develop and execute creative solutions to non-standard requests and problems Take initiative to increase group productivity and problem-solving capability Hours of Work: This is a full-time position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. This is a hybrid position working 2-3 days a week in office in any of our US or Canada Clarivate offices (Philadelphia, Alexandria, Ann Arbor, Kansas City, Denver, Tempe, or Toronto) About the team: The Provider Analytics team at Clarivate provides custom and semi-custom data and analytical solutions to healthcare providers across the nation. Our team provides members with objective, actionable best practice research into the business functions of hospitals and health systems nationwide. Compensation - US Only The expected base salary for this position is a base salary of $75,000-95,000 USD per year with eligibility for annual bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Posted 3 days ago

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Advocate Health and Hospitals CorporationCharlotte, North Carolina

$20 - $31 / hour

Department: 34601 Carolinas Medical Center: Mercy - Nursing: Admission Discharge Transition Unit Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additional Information: Part-Time, 16–24 hours per week. Must be flexible to work rotating weekends and holidays based on unit needs. May be floated to other units in the facility during periods of low census. ADTU is a fast-paced environment focused on efficient patient flow and timely care transitions. Pay Range $20.40 - $30.60 Major Responsibilities: Participates in the Admission/Discharge Transfer process of all patients under the guidance of GIP Hospice Nurse or Clinical Supervisor 1)Sets up patient’s room. 2)Orients patient and family to room, including physical layout of the room, call lights, bed functions, TV use and telephone. 3)Obtains vital signs including height and weight. 4)During admission/transfer/discharge ensures that all patient belongings are accounted for and documented. 5)Understands Hospice philosophy and is comfortable providing specialized care to the terminally ill. Provides post-mortem care. Provides general patient care duties that are specific to the patient population served, under the direction of the GIP Hospice nurse or Clinical Supervisor. 1)Provides personal care to include bathing the patient, oral and denture care, shave,backrub and skin care. 2)Assists patient with appropriate activity order, including proper positioning, ambulation, ROM and special transferring needs. 3)Assists with toileting needs of patients including toileting cues, care on the incontinent patient, proper use of diapers, identification of patients with high risk for skin breakdown. Applies skin protection products as instructed. 4)Responds to call lights and patient requests or refers to appropriate person. 5)Provides care and maintenance of indwelling catheters or tubes. 6)Collects, prepares, and transports as directed by GIP Hospice Nurse or Clinical Supervisor. 7)Assists physicians with bedside procedures as deemed appropriate. 8)Performs oral suctioning using a yankauer suctioning instrument, as delegated by RN. 9)Demonstrates ability to cooperate and work well with other healthcare workers. 10)Performs tasks related to meeting the nutritional needs of patients. Contributes to the patient plan of care through the documentation and/or communication of patient needs, problems and outcomes to other health care providers. 5)Demonstrates committment to supporting hospice team, hospital coworkers and organizational goals. 1)Prepares documentation reflecting patient's care. Adheres to documentation standards required by hospice, hospital and Accrediting Organization. 2)Listens and responds to internal/external customers in a respectful manner. Maintains patient confidentiallity as required by HIPPA/Privacy acts. 3)Supports patient and family teaching by working with the health care team to ensure patient access to appropriate information and resources. 4)Acts as a patient/family advocate by providing comfort, assistance and information. Performs tasks related to the integrity of patient care standards and efficient unit operations. 1)Demonstrates ability to respond to emergency situations. 2)Provides a safe environment for patients such as correct use and documentation of restraints and restraint alternatives, proper use of equipment coming in direct contact with patients. 3)Maintains and develops technical skills by maintaining annual inservice hours, hospice education hours and participates in CQI Process. 4)Assist with maintenance of equipment for the unit. 5)Works within the policies and procedures of infection control by demonstrating knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and proper attire when in direct contact with patients on isolation precautions. 6)Assists with problem identification and helps determine solutions. Implements measures to assure patient and family satisfaction. 7)Demonstrates responsibility and accountability for conduct and attire while on duty. 8)When in the capacity of a patient sitter will provide continuous surveillance for patients who have been identified as a safety risk by the attending physician. 9)Cleans and maintains rooms, other patient/staff areas, and unit specific equipment. Education/Experience Required: High School diploma or equivalent. Completion of CAN program preferred. Knowledge, Skills & Abilities Required: Knowledge of basic computer keyboard functions is preferred. Courteous and professional interpersonal skills. Demonstrate responsible and ethical behaviors consistent with the Advocate values (Equality, Compassion, Excellence, Partnership, Stewardship). Certified Nursing Assistant CPR certification required. Physicial Requirements and Working Conditions: This position will need to recognize the needs and behaviors of a variety of age groups of patients treated, i.e., understanding child growth and development, normal patterns of adolescent behavior and look for signs of normal aging. Prior experience with various age groups preferred. Ability to work various shifts any day of the week, including holidays to provide coverage. Exposure to various contagious disease, radiation, chemicals, caustic materials, electrical equipment and hazards associated with their use. Ability to lift 50lbs. or more may be required. If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. Addendum: ADDENDUM TO JOB DESCRIPTIONS RELATED TO PATIENT SAFETY Report patient safety events and near misses in timely fashion Adhere to all behavioral and procedural patient safety practices Promote culture of safety through identifying threats to patient safety and intervening to prevent patient harm Communicate openly and promote team work Report intimidating behavior and other threats to patient safety promptly This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Posted 1 day ago

CNA logo
CNAChicago, Illinois

$72,000 - $141,000 / year

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Individual contributor responsible for the overall management, business development, analysis and monitoring of a highly complex book of business. Recognized as a technical expert in an underwriting specialty. Under general management direction, works within broad limits of authority on assignments requiring a high degree of technical complexity and coordination. May have regional, industry segment or company-wide scope. JOB DESCRIPTION: Job Description Essential Duties & ResponsibilitiesPerforms a combination of duties in accordance with departmental guidelines: Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability. Develops specialized endorsement language for highly complex risk. Determines appropriate pricing of complex risks for assigned book of business based on financial and competitive analysis in line with compliance requirements and with little oversight needed from superiors. Makes recommendations on underwriting policy and pricing strategy. Analyzes quality, quantity, and profitability of highly complex risks underwritten; prepares and presents reports to management. Markets products and services through agencies or through the brokerage community and makes field visits. Develops and maintains agency and/or broker relationships with large producers within the assigned territory to reach positive and profitable outcomes on complex, high-risk business. Keeps current on state/territory issues and regulations, industry activity and trends. May participate in industry trade groups. Mentors and guides less experienced underwriters and assists in the development of underwriting training. Utilizes advanced functionality in relevant CNA systems to perform day-to-day activities.Responsible for special underwriting projects and presentations. Reporting RelationshipManager or above Skills, Knowledge and Abilities 1. Advanced technical expertise, underwriting skill and high level of knowledge of insurance and underwriting principles, practices and procedures. 2. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. 3. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. 4. Ability to deal with ambiguous situations and issues. 5. Creativity in resolving unique and challenging business problems. 6. Knowledge of Microsoft Office Suite and other business-related software. 7. Demonstrated leadership skills. Education and Experience1. Bachelor's degree or equivalent experience. Professional designations preferred.2. Typically a minimum eight years underwriting experience. As determined by CNA and depending on the applicant’s experience and/or qualifications, candidates may be hired into one of four Underwriter positions: Underwriter, Underwriting Specialist or Underwriting Consultant or Underwriting Consulting Director. Typically starting at 2 to 10+ years of related experience. #LI-KC2 #LI-Hybrid I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia ,California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com . CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com .

Posted 1 week ago

Morgan Stanley logo
Morgan StanleyNew York, New York

$150,000 - $225,000 / year

Our New York office is looking for an Investment Banking Associate to join the Healthcare Group. The successful candidate will have the opportunity to work with clients across the healthcare industry on a wide range of complex transactions including strategic advisory assignments and executions of public and private capital markets transactions. The successful candidate will be expected to have advanced technical skills including expertise in all forms of modeling related to strategic advisory and capital markets transactions. The successful candidate will have the opportunity to work closely with professionals throughout the firm to deliver high quality advice to our clients. You will play an important role on a team of high-performing industry professionals who will encourage you to take on meaningful responsibility on some of the most important transactions happening in the industry. Qualifications: - 3-5 years of experience within the investment banking industry as an Analyst and Associate, or an MBA, with a proven track record working on executed deals across M&A and various industry sectors - Experience in the healthcare industry is strongly preferred, but not required - Commercial instinct and ability to perform under pressure and tight deadlines - Expertise in reading and interpreting financial statements - Experience modeling related to all relevant transactions - Strong teambuilding skills - High level of motivation and commitment to working hard - Strong written and verbal communication skills - Bachelor’s degree is required; an MBA, CA and/or CFA designation would be an asset - Series licensing or must obtain WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Expected base pay rates for the role will be between $150,000 and $225,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 4 days ago

H logo
Huron Consulting ServicesChicago, Illinois

$160,000 - $200,000 / year

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. The Huron Managed Services Coding Operations Director oversees a portfolio of clients and is responsible for ensuring smooth day-to-day operations, contractual compliance, and coding operations performance. Core functions include Client Relationship Management, Business Analytics, Resource Management, Culture, Staff Engagement, Training and Solution Development. The Huron Managed Services Coding Operations Director leads the operations management team to execute core activities related to sustained coding operations performance. This position has a pulse on the operational needs for existing client engagements, as well as planning for future client opportunities. This leader works directly with HMS Senior Leadership to design and deliver both internal and client facing work. KEY JOB DUTIES: Executes enterprise-wide coding strategy and innovation initiatives across domestic and international HMS clients Executes the HMS Coding Operations objectives, responsibilities, and initiatives Leads cross-functional steering committees to align coding operations with clinical, financial and IT goals Makes key operational decisions independently and effectively prioritizes projects Responsible for fiscal oversight strategic direction of annual operating budget Establishes quarterly goals and works with both the domestic and international business offices and HMS leadership teams to ensure they are achieved Analyzes, interprets, and summarizes pertinent coding operations data components, and monitors performance against Key Performance Indicators Develop and implement enterprise-wide performance dashboards Identifies issues, risks, barriers, and opportunities for improvement related to Huron Coding Support Services along with both the domestic and international business office responsibilities processes, service level agreements, technology, and people Manages a cohort of Coding Operations Managers and clients (across HMS), providing direction and removing barriers Provides coaching, development, and mentorship to direct reports and other subordinates Strategic and operational oversight for recruitment and retention of coders Establishes and maintains strong relationships with both domestic and international service center stakeholders Establish systems and processes to ensure the quality and compliance of all coding activities Establish systems and processes to ensure coding productivity and compliance with expected coding productivity standards Development of HMS system level organizational structure, policies and procedures, and committee structure to support Mid Revenue Cycle Coding Implementation of cost-effective system wide initiatives such Artificial Intelligence Drive digital transformation through AI, automation, and predictive analytics to optimize coding workflows Supports enterprise-wide change management and workforce transformation initiatives Coding Operational Performance Support across all Huron Managed Services as well as the International Business Office: Work with client function’s directors/managers to: Determine the appropriate, team-/function-specific key performance indicators to monitor regularly Develop goals for those key performance indicators Identify root causes preventing the achievement of any goals Recognize action items necessary to resolve root causes Facilitate sustained resolution of the root causes Implement necessary communication across and outside of function’s teams to promote performance improvement Collaborate with function leadership to monitor and evaluate front-line staff performance against established productivity, quality, and operational standards Management & Meeting Oversight: Oversee key client function meetings Confirm that key meetings are appropriately focused and effective and hold management team accountable for timely completion of identified action items If such a meeting is not already in place, establish a recurring meeting with all directors/managers to tackle barriers, discuss risks, and celebrate successes Summarize key meeting outcomes and action items Maintain an ongoing list of top improvement opportunities and priorities Facilitate timely resolution of priorities Senior Leadership Updates: Document summary-level performance reports for function on a weekly basis and provide findings to client and HMS senior leadership Other operational leadership tasks as assigned per client role responsibilities REQUIRED SKILLS: Leadership and integrity Strong communication skills and executive presence Strategic decision-making and critical thinking Results-oriented Effective relationship building and networking People development and coaching Mental/physical health sufficient to meet the demands and pressures of the position Ability to read and write in the English language Preferred experience in a matrixed organization Proven leadership in large-scale health system and coding modernization Expertise in data science, automation and performance analytics CORE QUALIFICATIONS: Current permanent U.S. work authorization required Bachelor’s degree in healthcare administration, business, finance, or a related field required. A master’s degree is preferred Limited travel required Proficient in Microsoft office (Word, PowerPoint, Excel) Direct Supervisory Experience 7+ years of coding operations experience with 5+ in coding managerial positions Acute care hospital coding experience Professional services coding experience Strong leadership and management skills aligning to Huron’s core values and competencies Excellent analytical, problem-solving, and decision-making skills Proven ability to lead and motivate a team, with strong interpersonal and communication skills Oversight/Management of International teams strongly preferred Demonstrated success in vendor management, contract negotiation and strategic partnerships PHYSICAL DEMANDS: This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time. TECHNICAL QUALIFICATIONS: Required Certifications: Certified Coding Specialist (CCS) or Certified Inpatient Coder (CIC) or Certified Documentation Improvement Practitioner (CDIP) Certified Coding Specialist – Physician (CCS – P) or Certified Professional Coder (CPC) Registered Health Information Administrator (RHIA) preferred Encoder experience (3M/Solventum, Encoder Pro, Codify) preferred Epic experience preferred Cerner experience preferred Meditech experience preferred Experience implementing enterprise-wide coding audit and compliance platforms The estimated salary range for this job is $160,000 - $200,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Director Country United States of America

Posted 2 weeks ago

Clearway Health logo
Clearway HealthBrockton, Massachusetts

$62,000 - $72,000 / year

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs.At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees , our clients and their patients . We welcome you to follow us on LinkedIn where you can also learn more about our company , culture , people , and careers . POSITION SUMMARY: We’re looking for a certified pharmacy technician who’s ready to bring their skills and experience into the specialty pharmacy space. As our Pharmacy Liaison, you’ll play a pivotal role as the bridge between patients and pharmacists, taking a hands-on approach to ensure exceptional care. In this role, your pharmacy background will allow you to support patients with complex therapies while also enabling our clinical teams to deliver outstanding results. You’ll combine customer service excellence with a deep understanding of pharmacy operations, helping reshape the patient experience while contributing directly to the growth and success of our specialty pharmacy—and to the health system’s overall performance. Working with specialty patients and their medications requires the same dedication and precision as managing high-value accounts: it’s about cultivating trust, delivering consistent support, and driving meaningful outcomes. This isn’t just a job—it’s an opportunity to make a measurable impact on patient lives and business excellence at the same time. Learn more about Signature Healthcare, our Client Partner! This position will be located on site at our client partner, Signature Healthcare, founded as Brockton Hospital in 1896, a not-for-profit, integrated healthcare system providing a wide range of services to patients of all ages throughout Southeastern Massachusetts. They are comprised of the award-winning Signature Healthcare Brockton Hospital, Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 15 ambulatory locations, and the Brockton Hospital School of Nursing. At Signature Healthcare, they are transforming how healthcare is delivered by providing integrated care to their patients. They bring together hospitals, healthcare providers, and community medical offices to create a seamless patient experience. This approach improves the quality of care, reduces costs and makes it easier for patients to get the care they need. ESSENTIAL RESPONSIBILITIES/DUTIES: Patient Relationship Development and Client Sales – You will focus on sales/customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health. Sales and Enrollment You accomplish set goals for enrolling patients into the Clearway Health Specialty Pharmacy program. Your success is measured consistently and evaluated through various sales and reporting platforms, focusing on customer relationships and the revenue performance of each individual specialty service line. You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements. Patient Retention You build relationships with patients by offering them friendly, courteous, and efficient service, all while encouraging them to use Clearway Health to access its top-notch patient care services. You work closely with patients, delivering a full continuum of medication adherence support through various tools and applications. You provide outbound therapy/medication adherence check-ups by processing refills to eliminate any gaps. Personnel Responsibilities You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions. Internal & External Relationships You develop and nurture trusting relationships to deliver the highest level of care for complex patients. You maintain and support pharmacy interdepartmental relationships and management, ensuring a smooth transition of patient care from clinic to pharmacy. You take the lead in creating and developing strategic partnerships with various healthcare professionals, providing them with the necessary information and support to ensure successful patient care transitions. Operational Responsibilities You are technically savvy, a natural problem-solver, and an effective communicator at all levels, both internally and externally. You skillfully navigate the patient Electronic Medical Record (EMR) to answer questions and provide documentation as needed for specialty pharmacy prior authorizations. You maintain effective communication with various healthcare professionals, such as doctors, nurses, clinical pharmacists, and practice managers, both in person, over the phone, and through written transmissions via EMR. Your interactions are consistently timely and professional, supporting new and ongoing initiatives. You excel at resolving high-level patient care issues, knowing when to involve managers or clinicians when needed. Your resourcefulness shines through when facing challenges, offering practical solutions to complex problems. EDUCATION: High School diploma or G.E.D. required, higher level education preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED : You must be registered as a Pharmacy Technician with the Board of Pharmacy in the state where Clearway Health operates prior to the start date or per state requirements where registration is only valid upon employment. Active National Certification verified by PTCB or ExCPT. EXPERIENCE: 3-5 years experience as a pharmacy technician in retail or hospital outpatient pharmacy required. 1-3 years experience as a patient liaison, with benefits investigation, copay assistance, and insurance coverage experience is preferred. KNOWLEDGE AND SKILLS: Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone. Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner. Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented. Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations. Must practice discretion and confidentiality as position deals with extremely sensitive and confidential data. Ability to understand, explain, and actively promote the clients' objectives through direct coordination and commitment to the program’s goals. Flexibility to adapt to changes in the departmental needs (i.e., assisting other team members, adjusting assignments, etc.). High proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information. Additional preferred qualifications: Knowledge of outpatient pharmacy operations Knowledge of prescription insurance benefits, copay assistance programs Experience interacting with other healthcare professionals, MDs, RNs, RPhs, social work Knowledge of transplants, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred. Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus. Knowledge of prior authorization request process to third party payors. Familiarity with 340B drug program and ACO hospital models. Knowledge of EPIC, Salesforce, Liberty, or other pharmacy and/or EMR systems. Special Working Conditions (On-call, travel, shift, coverage): Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays, with eligibility for holiday pay. This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is $ 62,000 - $72,000 . The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Posted 2 weeks ago

Owens & Minor logo
Owens & MinorTorrance, California

$20+ / hour

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement The anticipated pay range for this role is as follows:$20.00 Hourly The anticipated pay range for this position is as follows: $20.00/hr POSITION SUMMARY Performs warehouse tasks within the Byram Healthcare Distribution Centers in a safe, accurate and timely manner. Primarily responsible for pulling, packaging and shipping customer orders of healthcare supplies. Unloads, receives, and processes inbound shipments. Performs bin replenishment, moves product around the distribution centers to endure efficient processing, and prepares pick locations. Accurately picks, packs, sorts and loads outbound products in accordance with customer specifications. RESPONSIBILITIES (Exclude if less than 15% ) Meet daily minimum productivity numbers for pulling and packing/shipping Process daily orders in a timely and accurate manner according to department standards in a pick / pack environment; production rates will vary per site: 18-30 orders per hour on average Always maintain productivity and quality standards Follows general sequencing and process procedures Conducts physical inventories as required Place incoming merchandise into inventory Assure regulatory compliance, process controls and safety standards are met. Ensure all company, employee and regulatory policies and procedures are followed Make sure all stock is rotated, and date stickers are on all products. Make sure no expired product is on the shelves. Maintain a safe and clean work environment Performs additional duties as directed EDUCATION & EXPERIENCE High School Diploma or GED required General knowledge of a variety of basic topics including math, reading & problem solving Prior experience working in a warehouse/distribution center a plus KNOWLEDGE, SKILLS, & ABILITIES Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form Ability to work in a fast-paced, team environment and meet performance standards/individual performance goals Proficient computer skills required Good attention to detail while multi-tasking Dependable and able to report to work as scheduled/have regular punctual attendance Willingness to learn how to use new material handling equipment (e.g., forklifts, freight elevators, trucks, vehicles, etc.) Willingness to learn SAP technology and software Ability to adhere to all Standard Operating Procedures for safety rules and requirements ADDITIONAL REQUIREMENTS Ability to frequently work unscheduled overtime hours with minimal notice Ability to work nights, weekends, and holidays as needed Must be able to stand and walk on concrete warehouse floors for long periods of time Must be able to squat and kneel often, and lift up to 50 lbs. individually or greater than 50 lbs. in a team lift Must be able to safely use a step ladder or stool to reach inventory up to 12 feet in height Must be able to safely wear steel-toed protective footwear in accordance with the OSHA General Industry standard Must be able to safely use a provided box cutter Must be able to move up and down multi-level stairways safely Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus Proper handling of hazardous materials is required Must be able to clearly communicate (speak and understand) in English If you feel this opportunity could be the next step in your career, we encourage you to apply. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran , or any other status prohibited by applicable national, federal, state or local law.

Posted 3 days ago

VXI Global Solutions logo

US Virtual - Healthcare Call Center Representative - Work from Home

VXI Global SolutionsMontgomery, Alabama

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Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Healthcare Call Center Representative

Location: Remote (Virtual Environment)Company: Trusted Leader in Healthcare Services

Are you passionate about delivering exceptional customer service and building meaningful relationships?

As a Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they get the most out of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, your objective is to deliver extraordinary service while building trust and rapport with current and prospective members.

What You'll Be Doing:

  • Customer Interactions:

    • Manage inquiries in areas such as Member Services, Medicare, and Billing.

    • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

  • Quality Service:

    • Uphold the organization’s philosophy of extraordinary customer relations.

    • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

  • Problem Resolution:

    • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.

    • Document all member interactions meticulously following established procedures.

  • Healthcare Knowledge

    • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).

    • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

  • Operational Excellence

    • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.

    • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

  • Performance Metrics:

    • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

  • Compliance and Ethics:

    • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.

    • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

  • Tools and Systems:

    • Use multiple systems/screens while assisting callers effectively

    • Navigate CRM, EMR/EHR, and ticketing platforms effectively

What You Bring:

  • Experience:

    • Minimum of two (2) years of customer service or healthcare member-interaction experience.

    • Previous call center experience and/or prior experience in the health insurance industry (preferred).

  • Education:

    • High School Diploma or GED required.

  • Skills:

    • Outstanding written and verbal communication skills.

    • Proven analytical and problem-solving abilities.

    • Ability to respond concisely and clearly to customer queries.

    • Strong critical thinking and problem-solving skills.

    • Typing speed of at least 35 WPM with a 5% or lower error rate.

Success Factors for Working from Home

  • To thrive in this remote role, you’ll need:

  • Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

  • Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

  • Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

  • Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

  • Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

  • Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

  • Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

  • Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

What You Will Get:

  • Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.

  • Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.

  • Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.

  • Career Growth: Abundant advancement opportunities within the organization.

  • Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.

  • Unique Perks:

    • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).

    • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Join Our Team:If you are motivated to make a meaningful impact in the lives of others, we want to hear from you. Apply today to embark on a rewarding career where your skills and dedication will help shape the future of healthcare services.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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