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Contentnea Health logo

Risk Management Specialist - Healthcare

Contentnea HealthSnow Hill, NC
Company Overview Contentnea Health is a Community Health Center providing comprehensive medical, dental and behavioral health services for members of our communities in Greene, Pitt and Pamlico counties in eastern North Carolina. Job Summary Leads the risk management initiatives of the organization and ensures compliance with regulatory requirements. Responsibilities and Duties Manages the organization’s Risk Management program. Administers the organization’s emergency management and safety plans. Serves as the point of contact for external community partners (i.e. Fire, County Emergency Management, etc.). Performs and communicates the results of internal safety/compliance audits and identifies training needs based on these results. Provides support for risk management meetings and presentations. Assists and provides guidance to staff with risk management, safety, and compliance projects. Develops, monitors, and evaluates the effective implementation of the organization’s Risk and Safety Programs. Facilitates a culture of safety in the organization that creates an atmosphere of mutual trust for staff to talk about safety concerns and solutions. Compiles and summarizes program activities into reports for the Board of Directors and executive leadership. Maintains and updates all required regulatory forms, patient notices, and clinic signage to comply with federal, state and local guidelines. Manages and maintains confidential information and records in accordance with HIPAA and organizational policies. Ensures compliance with internal initiatives and external regulatory requirements. Identifies potential risks by analyzing data, observing processes, and communications with staff. Collaborates with the Quality Improvement (QI) Department for projects and initiatives. Safeguards the organization from liability with current incentive, regulatory, and certification requirements (such as Patient Centered Medical Home (PCMH), Federal Tort Claims Act (FTCA) and Uniform Data System (UDS) through documentation, participation in initiatives, and other activities as directed. Creates and generates routine and ad hoc reports as needed to support risk management activities. Assists in the establishment and monitoring of information privacy policies and procedures in coordination with management to ensure HIPAA compliance. Ensures proper reporting of violations or potential violations to internal management as appropriate, and duly authorized external enforcement agencies as required. Manages patient complaints and grievances. Reviews patient feedback, complaints, and grievance reports and facilitates resolution through consultation or assignment to the appropriate party. Tracks resolution of complaints and grievances. Works directly with the health center’s legal team as needed to manage complaints to clinical oversight agencies such as the NC Medical Board, NC Board of Nursing, and NC Board of Dental Examiners. Manages environment of care and emergency preparedness assessments. Manages and investigates Occupational Safety and Health Administration (OSHA) claims. Leads environmental safety tours. Recommends revisions for emergency plans based on operational and compliance needs. Coordinates and oversees emergency drills twice a year. Conducts Fire Drills and prepares After Action Reports. Coordinates fire marshal inspections every three years. Conducts fire extinguisher inspections annually. Assesses patient events and near-misses. Reviews and analyzes patient incidents and near-miss reports. Coordinates action plans to address patient safety incidents in consultation with leadership. Determines training needs of the organization based on findings and collaborates with leaders to develop training plan. Qualifications and Skills Possesses advanced general skills, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a general Bachelor’s Degree program or Associate’s Degree with acquired business experience. Possesses knowledge of healthcare regulations and standards, including HIPAA, OSHA, CMS, HRSA and other federal/state regulatory requirements. Possesses knowledge of risk assessment and mitigation strategies, incident reporting systems, and root cause analysis (RCA). Possesses understanding of insurance claims, liability management, and legal terminology as it relates to healthcare risk. Previous risk management experience in a healthcare setting is preferred. Powered by JazzHR

Posted 1 day ago

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Calling All Future Healthcare Heroes

Comfort Keepers of North GeorgiaDawsonville, GA
Calling All Future Healthcare Heroes! Medical, Nursing, and Allied Health Students – Start Gaining Real-World Experience Now! Are you a nursing student, medical student, or enrolled in any healthcare-related program?Looking for a flexible job that fits your class schedule, builds your resume, and helps you earn extra income (with scholarship opportunities, too)?Comfort Keepers in Dawsonville, GA is hiring, and we want YOU on our team! Why Join Us? • Flexible Scheduling – We work around your classes & clinicals• Scholarship Opportunities – Ask us how we can help with tuition• Hands-On Experience – Start gaining real-world skills NOW• Extra Cash – Starting pay up to $23/hr (based on experience & availability)• Work More Over Breaks – Pick up extra shifts when school’s out The Role: Part-Time & PRN Caregiver You’ll provide one-on-one care for seniors in their homes – a chance to apply your bedside manner, communication skills, and patient care skills. Must live within 30 minutes of Dawsonville, GA Must enrolled in a medical programReliable transportation required – this is not a remote position Perks & Benefits: • Premium Weekend Pay• Holiday Pay at Double Time (For Holidays Worked)• Paid Continued Education• Medical, Dental & Vision Options (Full Time Employees)• Scholarship Program• Retirement Plan with Employer Match (Full Time Employees)• Flexible Schedules & Monthly Calendars• Smart Apps for Scheduling & Payroll• Paid Travel Time + Mileage (For Transportation For or With Client in Your Vehicle).• Pay Day Advance Options• Direct Deposit• Supportive Team + Career Growth Ready to apply or want to talk with someone now?Call us M-F 9am to 5pm at 770-887-0499 and press option 3 to connect directly with a recruiter! or apply 24-7 online. Make your time as a student count — gain experience, earn money, and help others while preparing for your future in healthcare.Join Comfort Keepers and become the hero someone needs today. Powered by JazzHR

Posted 30+ days ago

Y logo

Healthcare Marketing & Business Development Representative (Commission-Based)

Your Tailor Made Senior ServiceFort Worth, TX
Healthcare Marketing & Business Development Representative (Commission-Based) Location: Fort Worth & Surrounding Areas (Field-Based | Flexible Hours) Status: Independent Contractor (Commission-Based) Reports To: Director of Outreach & Business Development Drive Growth in Home Health Through Strategic Healthcare Marketing Your Tailor Made Senior Service Home Health is seeking an experienced Healthcare Marketer / Business Development Representative to expand our presence across the DFW area. This is a commission-only opportunity for a self-motivated professional who already has established referral source connections and can immediately drive client growth. Job Summary In this role, you will be responsible for building and maintaining strong referral relationships with physicians, hospitals, rehab centers, skilled nursing facilities (SNFs), assisted living facilities (ALFs), independent living facilities (ILFs), and other healthcare providers. Your primary goal is to generate qualified home health referrals and onboard new clients into our services. Key Responsibilities Develop and execute a territory marketing plan focused on referral growth. Build and manage relationships with physicians, SNFs, ALFs, ILFs, inpatient/outpatient rehab centers, and discharge planners. Educate referral partners about Your Tailor Made Senior Service’s non-medical home health services. Generate, track, and convert leads into active clients. Represent the company at healthcare networking events, professional associations, and industry conferences. Report outreach activities and maintain an updated pipeline of referrals. Ideal Candidate Profile Proven track record in healthcare marketing, physician liaison, or business development within home health, hospice, senior care, or rehab. Existing referral source relationships strongly preferred. Strong knowledge of the post-acute care continuum and local healthcare providers. Goal-driven, persuasive, and results-oriented. Ability to work independently, manage territory, and close referrals. Reliable transportation and ability to travel locally. Compensation Commission-based pay for every qualified referral that successfully enrolls in services. High earning potential for top performers. Flexible schedule – you set your own hours. Branded marketing materials and training provided. Keywords for SEO & Job Boards Healthcare Marketing | Home Health Marketer | Business Development | Physician Liaison | Skilled Nursing Marketing | Assisted Living Outreach | Referral Development | Healthcare Sales Jobs | Commission-Based Healthcare Jobs | Post-Acute Care Marketing | DFW Healthcare Sales About Us Your Tailor Made Senior Service is a trusted provider of non-medical home care across the Dallas–Fort Worth area. We specialize in personalized in-home support for seniors—offering companionship, personal care, respite services, and more. Our mission is to provide compassionate, reliable care that allows seniors to age with dignity and independence. Apply TodaySubmit your resume or a brief summary of your background and community involvement to:📧 humanresources@ytailormadess.com 📞 469-960-4004 🌐 www.ytailormadess.com Powered by JazzHR

Posted 30+ days ago

LGA Partners logo

Project Architect, Healthcare

LGA PartnersPittsburgh, PA
Project Architect, Healthcare LGA Partners, a leading architecture firm headquartered in Pittsburgh, is currently seeking an experienced and detail-oriented Project Architect to support our Healthcare Studio. This role is ideal for an architect who is passionate about healthcare design and is looking for professional growth opportunities within our fast-growing studio. How You’ll Make an Impact: Support and implement project design as directed by Project Leaders Ensure the overall design quality aligns with firm standards and client expectations Develop and prepare project deliverables, ensuring accuracy, consistency, and alignment with LGA’s design standards Coordinate consultant deliverables and design integration across disciplines Conduct QA/QC reviews to ensure compliance with life safety, constructability, and quality standards Verify that all designs and documents meet applicable building codes, zoning regulations, and other jurisdiction requirements Conduct thorough site analyses, addressing geotechnical, environmental, social, and contextual factors Monitor construction progress to ensure design intent is accurately implemented during the construction phase Manage and maintain accurate project documentation, including forms, correspondence, client communications, and project data Communicate design-related updates and decisions with clients and internal teams throughout all project phases Support project organization through administrative tasks such as filing, document control, and archiving What You Bring to the Table: Bachelor’s or Master’s Degree in Architecture or similar degree required Minimum 5 years of experience in AEC industry, healthcare market highly advantageous Professional licensure in Architecture preferred Thorough knowledge of building construction systems, materials, code, and industry standards including life safety codes, FGI guidelines, and regulatory requirements specific to healthcare occupancies Knowledge of healthcare permitting process within PA, OH, and WV desired Proficient in REVIT, AutoCAD, Bluebeam, and other industry software, as well as Microsoft Office Suite Excellent interpersonal skills including written and oral communication Strong design and technical skills, as well as strong attention to detail Able to meet deadlines and manage conflicting priorities in a fast-paced environment Why LGA? Here’s What Sets Us Apart: We take immense pride in being the only architecture firm in the region to earn the Pittsburgh Business Times Best Places to Work award for seven consecutive years and to be recognized as an AIA Pennsylvania EPiC Firm for our commitment to emerging professionals. At LGA, our work spans the nation and beyond, but our strength starts within. We’re a studio-driven firm fueled by innovation, collaboration, and a shared commitment to delivering thoughtful, award-winning design. What sets us apart is our people-first culture — built on curiosity, mutual respect, and a genuine investment in every team member’s growth. We embrace the diverse perspectives that shape our studios and strengthen our practice, knowing that great design comes from dynamic and collaborative teams. What You’ll Enjoy as Part of LGA: Competitive, experience-based compensation packages Comprehensive medical, dental, and vision coverage to support your well-being Company-paid life and disability insurance — because your peace of mind matters A generous 401(k) plan to invest in your future Robust paid time off, including parental leave and personal wellness days Annual professional development stipends to support licensure, conferences, and more Continuing education through lunch & learns, guided tours, conferences, and study groups Flexible work schedules that empower work-life harmony A calendar full of company-sponsored celebrations — from semi-annual parties to monthly town halls, happy hours, and community outreach events LGA Partners is an equal opportunity employer and will not discriminate in hiring, promotion, discharge, pay, job training, fringe benefits classifications, referral and other aspects of employment without bias or discrimination towards race, color, religion, national origin, sex (including pregnancy), age, marital status, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, gender identity/ expression or any other protected characteristic as established by law. Powered by JazzHR

Posted 2 weeks ago

K logo

Healthcare Construction Project Manager

KR WOLFE INC.Phoenix, AZ

$100,000 - $110,000 / year

Job Summary Working under the general guidance of the Healthcare Renovation Business Unit Manager, the Healthcare Renovation Project Manager is responsible for all project management activities of their assigned Business Unit. The Project Manager will ensure all work is compliant with contract documents and is executed within the established schedule and budget by (1) coordinating schedules, budgets, and resources; (2) communicating with contractors and employees;(3) monitoring cost, staffing, and scheduling. Essential Duties and Responsibilities Generates, manages, and schedules all project schedule requests Manages field activities to ensure all work is compliant with contract documents, specifications and scope of work Monitors job site safety while taking necessary action to address and correct issues Execute field activities to ensure projects are completed on schedule and within the established budget. Analyze and compile data to determine the amount of labor, materials and any other special equipment or machinery necessary for each project to create an estimate of the total project costs. Prepare cost estimates for projects including design/build, conceptual budgets, schematic, design development, and construction document estimates. Create and maintain new projects in Company database, QuickBase, including defining the scope of the project; estimated costs of labor, material and travel to successfully maintain profit margins for the Healthcare Renovation Business Unit. Ensures project quality is maintained to meet or exceed company standards. Thoroughly document track and convey all action items and activities via meeting minutes and weekly project reports. Maintains communication with staff and/or vendors/subcontractors to provide project information to ensure that they have a complete understanding of the scope of work, along with the necessary tools/equipment/materials to successfully complete the project. Partners with co-workers and management to provide world-class customer service to clients. Complete all assigned projects in a high-quality manner and in compliance with scope of project assignment. Follow-up at the end of a project to close any loops in the estimating process to include invoicing and cost tracking. Other duties as assigned by Manager Specific Job Knowledge, Skill and Ability Demonstrate complete understanding and awareness of each project and have the ability to estimate, recognize changes and take appropriate action. Proven ability to estimate projects Advanced knowledge of discipline, construction technology, designs and standards OSHPD experience a preferred Ability to respond effectively to sensitive inquiries or complaints. Ability to make sound decisions and escalate matters quickly and efficiently. Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Qualification Standards Education High School Diploma, technical trade school or equivalent Experience Minimum of two years of progressive experience in healthcare construction and renovation Minimum of two years of experience in project coordination Compensation and Benefits $100,000.00-$110,000.00 annual salary Health, Dental and Vision Benefits 401K Contribution and Match Powered by JazzHR

Posted 30+ days ago

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Healthcare Superintendent

Corenic Construction GroupWashington, DC
Corenic Construction Group , a leader in the Washington, DC construction industry, and named  2022 Winning General Contractor  by the AGC of Metropolitan Washington, DC is seeking talent for their corporate office.  At Corenic, a commitment made is a commitment delivered! Our Core Values: Quality Innovation Integrity Collaboration We stand by our Core Values with our clients, our partners and our employees.  As a member of our valued team, you will have the opportunity to not only grow professionally, but use these core values in every aspect of your work. Our Opportunity: Corenic is seeking a Healthcare  Superintendent  for their Field Operations department. In this role, the candidate will carry out the following essential duties and key responsibilities: Manage day-to-day construction activities to ensure adherence to schedules, budgets, and quality standards. Ensure all work complies with healthcare-specific safety, infection control, and regulatory standards. Act as the primary on-site liaison between the construction team, clients, architects, and hospital administration. Conduct regular inspections to verify compliance with plans and specifications and resolve issues promptly. Enforce strict adherence to safety protocols and infection control measures to protect patients and staff. The ideal candidate will have the following experience, skills and qualifications: 5+ years of experience in supervising healthcare or similar complex construction projects Familiarity with healthcare-specific codes (e.g., Joint Commission, NFPA, infection control standards) Excellent problem solving skills Ability to read and understand blue prints Demonstrated experience with MS Project and ProCore Ability to adjust to changing assignments with ease Ability to organize and schedule subcontractors Must possess a minimum of 5 years experience as Superintendent with a general contractor Demonstrated experience leading teams, subcontractors, and coordinating with stakeholders effectively Prior experience working with a project management team and coordinating with Superintendents, clients, vendors, etc. Strong communication skills both written and verbal OSHA 30, CPR/First Aid, and infection control training (ICRA)  CHC highly preferred We offer a wide range of benefits including: Comprehensive health insurance (medical, dental, vision, disability, life) Matching 401k with immediate eligibility Flexible Spending Account (FSA) Paid time off Paid Holidays Parental leave Professional development assistance and training programs Employee referral program Corenic Construction Group is an Equal Opportunity Employer (EOE). Employment decisions are made without regard to sex, gender, race, ethnicity, religion, disability, or any other protected class under federal and required state laws. Powered by JazzHR

Posted 30+ days ago

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Healthcare Sourcing Specialist

GiaMed, IncSan Antonio, TX

$59,000 - $65,000 / year

GiaMed is seeking a proactive and resourceful Talent Sourcer to join our talent acquisition team and fuel our candidate pipeline across high-demand healthcare roles. This position is ideal for someone passionate about strategic sourcing, market research, and engaging passive candidates. As the first touchpoint in the talent journey, you’ll play a critical role in identifying qualified healthcare professionals for federal government healthcare contracts and delivering them to recruiters for continued engagement.You will also take ownership of sourcing campaigns and play a key role in improving our employer brand visibility across platforms to attract high-quality candidates and strengthen GiaMed’s presence in the federal healthcare staffing space. Key Responsibilities Mission-Critical Sourcing: Identify, engage and attract qualified healthcare provider roles supporting Military Treatment Facility staffing hospital contracts nationwide. Clinical and Compliance Pre-Screening: Evaluate candidates for clinical skills, licensure, certifications, availability, and preliminary eligibility for military and federal employment standards and military installation access. Pipeline Management: Build and maintain proactive candidate pipelines aligned to anticipated task order demands, surge staffing requirements, and difficult-to-fill specialty roles. Seamless Collaboration: Partner closely with credentialing, operations, and program management teams to ensure candidate submissions align with contract requirements, onboarding timelines, and government performance expectations. Candidate Experience and Engagement: Maintain consistent communication with candidates throughout the sourcing and qualification process to support retention and successful onboarding transitions. Market Research: Conduct targeted workforce and compensation research to support recruiting strategy, capture planning, and staffing forecasting initiatives. Technology and Process Innovation: Proactively leverage recruiting technologies, CRM platforms, sourcing automation tools, and data analytics to improve candidate pipeline development, workflow efficiency, and recruiting outcomes. Candidates are encouraged to contribute ideas that improve internal processes, system integration, and recruiting effectiveness. Required Qualifications Experience: 2+ years in healthcare-specific recruiting. Geography: Must be physically located in Florida or Texas . Skills: Expert proficiency in LinkedIn, Indeed, and Boolean search techniques. Industry Knowledge: Deep understanding of healthcare terminology, certifications (BLS, ACLS, etc.) Comfortable learning and adopting new recruiting technologies, automation tools, and workflow systems. Benefits & Perks Stable Salary: Guaranteed $59k–$65k annual salary. 120 Hours PTO: Paid time off to support a healthy work-life balance. Health Insurance: GiaMed pays 100% for employee-only health insurance. Dental, Vision, and Short-term disability are offered and are elective for the employee. Life Insurance: 50,000 coverage is offered and paid by GiaMed. Remote Work: 100% remote within Florida or Texas. Powered by JazzHR

Posted 1 day ago

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Construction Superintendent- Healthcare

Marand Builders IncPompano Beach, FL
We are seeking a dynamic and experienced General Contractor Healthcare Construction Superintendent to join our team and play a crucial role in ensuring the successful execution of construction projects from inception to completion. We are seeking a candidate with previous ground up Hospital or free-standing Emergency Room experience that is familiar with local government entities and their requirements. Estimated Start Date: ASAP About Us In 1999, armed with an Electrical Engineering degree, 14 years of business experience with Hoechst Celanse and a restless entrepreneurial spirit, Francisco Alvarado decided to embark on a new venture and Marand Builders, Inc was established. Since the conception of Marand, our goal has been to understand the individual needs of our customers and provide them with a customized solution. We have built our reputation on reliability, attentiveness, and quality of execution. We succeed when we have provided our clients with the best construction experience. We started in Charlotte, NC, but rapidly expanded to cover the Carolinas, Mid-Atlantic and Southeast US regions. We have 7 regional offices in Virginia, North Carolina, Georgia, and Florida. Our team of highly talented professionals has allowed us to become a preferred vendor with many of our clients, exceeding 95% repeat business. Marand specializes in serving the healthcare, financial services, commercial / administrative and light-industrial industries. Our ideal candidate will have: A bachelor’s degree in construction management, engineering, or a related field, or equivalent work experience At least ten years of experience in the Healthcare construction industry, overseeing all aspects of ground-up projects in hospitals, medical clinics, facilities, and lab upfits Strong leadership, communication, and interpersonal skills, with the ability to manage multiple teams, subcontractors, and stakeholders A Construction OSHA 30 within the last 5 years or ability to renew ICRA certification and familiarity with local government entities Proficient in project reporting software, MS Office, and blueprint reading Knowledge of building codes, safety regulations, air flow standards, and quality standards Problem-solving and decision-making abilities, with a proactive and results-oriented approach A valid driver’s license and the ability to travel to various job sites Requirements Leadership: individual needs to have the ability to supervise and lead the team. Organization: individual should be able to schedule and supervise multi-tasking work of a multi-member team. Experience: individual should have required and proven knowledge in commercial building and construction and related sectors. Scope of Work: individual should have experience with running all aspects of large commercial projects from inception to full profitable completion, to including the following: large ground up projects, interior renovation projects of all sizes, finish work, and all relocation and replacement work on project sizes in the $2M+ valuation range. Safety: A Superintendent Level 3 is required, at a minimum, to possess a valid OSHA 30 card at all times while working on Marand projects. Problem-Solving: individual should have and demonstrate good problem-solving skills. Communication: individual should possess and demonstrate excellent communication skills not only with team members, but also with the Project Management and the Customer. Computer Skills: individual needs to be computer literate and should have basic computer knowledge and experience in the use of Microsoft Office and Procore software. OSHA-30 Hour Training Required as well as recertification every 5 years per Marand policy The successful Construction Project Superintendent should have the minimum of a High School Diploma. A Bachelor’s Degree from a 4-year College or University or an Associate’s Degree from a Vocational School is a plus. A minimum of five to ten years’ experience “on the job” is required. Travel is a requirement of this job. Travel can be up to 75% Responsibilities Enforcing safety compliance (OSHA and Marand safety plan and policies) and advocating for safety is the number one priority. Supervise the construction effort in the field to ensure that the project is completed in accordance with design, budget, schedule, and customer objectives. Conduct weekly on-site meetings with subcontractors, vendors, and others as appropriate with respect to schedule safety issues, and other matters relating to performance in the field. Enforce compliance with all project procedures, safety program requirements, and work rules. Supervises and ensures the health and safety of the workers by enforcing all company, state, and federal guidelines. Prepare and distribute field reports in a timely manner (i.e., daily superintendent’s reports, safety reports, etc.). Completion of punch list items in a time frame consistent with the customer’s requirements and the project budget. Procore for punch list management Monitor and direct subcontractor’s progress and ensure manpower is adequate to meet project schedule and customer expectations. Prepare as necessary subcontractor work schedules and provide input to the Project Manager in preparing and updating project construction schedules to jointly ensure timely completion. Verification of all layouts and/or checking of layout by subcontractors and the establishment of initial control lines and grades. Respond with clarity to subcontractors with respect to questions regarding the project documents and their work. Provide documentation and coordinate with Construction Manager as appropriate. Participate in pre-construction planning, including logistics, means and methods, bid and scope reviews, and project estimates. Maintain an up-to-date set of contract documents on site. Ensure that the subcontractors are maintaining record drawings (“red line as builts”) during construction. Responsible for the organization, establishment, and maintenance of the on-site field office to project a professional image (organized, clean, signage, etc.) The timely communication with the Construction Manager on matters regarding financial issues, safety, construction progress, labor issues, material problems, quality, code issues, etc. Interface and work harmoniously with respective Project Managers and other personnel. Manage, oversee, provide training, and act as a mentor to other Superintendent levels. Work in harmony with other Superintendents that may be assigned as part of a team on larger projects. Continue education in areas including OSHA and safety, means and methods, codes, management skills, new technology, etc. Maintain current Red Cross First Aid and CPR certification. Maintain a current working knowledge of the permit process in those communities where performing work and communicate information on changes to the office. Ensures overall cleanliness of the jobsite to Marand’s standards. Physical Demands: This position involves work at a construction site where duties will be performed both indoors and outdoors Working hours may be extended to meet project deadlines Ability to work night shifts Dexterity of hands and fingers to operate a company iPad, phone, and other business machines While performing the duties of this job, the employee is regularly required to sit, stand and walk. Generally, the job requires 20% sitting, 40% walking, and 40% standing. Includes crawling, standing, stooping, bending, crouching, kneeling, sitting, reaching. Physical work is a primary part (more than 70%) of the job Talk or hear The employee must occasionally lift and/or move up to 50 pounds Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction Work Environment The job is performed indoors in a variety of settings, including the office, interior building job sites, and job sites outside. While performing the duties of this job on a construction job site, the employee may be exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles (before the use of air scrubbers); outside weather conditions; extreme cold and extreme heat. The employee may potentially run the risk of being exposed to toxic or caustic chemicals, risk of electrical shock and risk of vibration. The noise level in the work environment is occasionally loud. Personal protective equipment (hard hat, safety glasses and vest) and safety gear (including appropriate clothing, shoes, and gloves) are required on job sites. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHR

Posted 3 weeks ago

Satori Digital logo

Enrollment Specialist (Healthcare)

Satori DigitalSalt Lake City, UT
Our client is on a mission to transform the future of caregiving by providing critical support to families caring for loved ones with dementia and other conditions. With strong traction and rapid growth, the team is scaling its impact to empower millions of caregivers in need. To support this mission, we are hiring multiple Enrollment specialists to join their fully remote team. This role is pivotal as Enrollment Specialists will act as the first voice struggling caregivers hear—bringing empathy, support, and encouragement while enrolling them into the program.This is a remote position Why Join Us 100% remote role – flexible and accessible anywhere High-growth team – up to 50 hires in the next 6 months Fast hiring process – interview to offer in as little as 1 day Flexible schedules – both part-time and full-time opportunities available Unique talent pool – we welcome applicants from all backgrounds, including retirees Make real impact – directly support caregivers and families navigating dementia What You will do Make outbound cold calls to a set list of potential users Introduce Ceresti and enroll caregivers into our program Be the compassionate, empathetic first point of contact for struggling families Handle rejection with resilience and keep driving toward enrollment goals Collaborate with our team to continuously improve outreach and caregiver experience Who we are looking for Resilient communicators – comfortable with high-volume cold calling Empathetic listeners – able to connect with caregivers authentically Persuasive enrollers – strong ability to sign people up over the phone Mission-driven individuals – personal or professional connection to dementia/caregiving is highly valued Powered by JazzHR

Posted 30+ days ago

Boston Health Care for the Homeless Program logo

Director of Major Gifts - Non-Profit Healthcare

Boston Health Care for the Homeless ProgramBoston, MA

$88,600 - $141,760 / year

Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Summary of Position: Reporting to the Chief Development Officer, the Director of Major Gifts will implement strategies to increase philanthropic support from individual and major donors to advance the mission of BHCHP. The successful candidate will have a demonstrated track record of identifying, cultivating, soliciting, and stewarding major gifts from individuals in the five and six-figure range, as well as strong experience in overseeing all aspects of planned giving. Key Responsibilities: Donor Strategy, Cultivation, Solicitation, and Engagement: Collaborate with Chief Development Officer, senior leadership, President, CEO, and board members to set funding priorities and engage in individual donor cultivation and solicitation activities; Develop mutually agreed upon fundraising goals and metrics for mid-level and major donors to ensure progress towards overall Development Team goal; Develop a comprehensive individual major gifts strategy aligned with the organization’s mission and goals; Identify potential major gift prospects, including re-engagement of lapsed donors, and create personalized cultivation plans; In partnership with CDO and Director of Development Operations, create and prioritize portfolio assignments for individual giving; Work closely with the Individual Giving Manager to maximize opportunities to engage and steward mid-level donors and, as appropriate, identify prospective major donors; Organize and oversee donor cultivation events, facility tours, personalized meetings, and engagement activities. Meet with approximately 10 -15 donors monthly; Coordinate with Development Team colleagues on engagement and stewardship of leadership donors sponsoring the annual Medicine that Matters Gala; Prepare and write briefings for CDO and senior leadership; Develop and implement stewardship plans to ensure engagement and retention of major donors; and Prepare compelling and effective funding requests and proposals, stewardship reports and ongoing communication pieces for leadership and prospective donors. Leadership and Collaboration: Supervise and provide guidance, mentorship, and professional development to the Individual Giving Manager and potentially to an additional Major Gifts Officer in the future; Work closely with the development and leadership teams to integrate major gifts initiatives into overall fundraising efforts; Work with donors, the President and CEO, and independently to open doors to potential major gift donors and leverage the existing relationships of the President and CEO to secure meetings when appropriate. Reignite BHCHP’s Philanthropic Advisory Council to engage leadership donors in broadening BHCHP’s base of support; and Collaborate with the Communications Team to create targeted messaging and communications materials for major gift prospects. Data Management, Research, and Reporting: In collaboration with the Development Operations Team, create a system for timely documentation of detailed information relating to current mid-level, major, and prospective individual donors and donor interactions in Raisers Edge donor database; Generate regular reports to track progress, analyze fundraising metrics, and evaluate the effectiveness of strategies; Conduct research to identify new potential major gift prospects; and Analyze donor-giving patterns and wealth indicators to prioritize and qualify prospects; Perform other duties as needed and assigned by the CDO. Key Qualifications 4-year college degree required, with 8 - 10 years of demonstrated success in soliciting/securing gifts from individuals in the five to six-figure range; Strong commitment to social justice and the mission of BHCHP, knowledge of issues relating to healthcare, poverty, and homelessness preferred; Proven experience in major gift fundraising, including experience in planned giving, legacy giving, and campaign fundraising; Excellent interpersonal, relationship-building, communication (verbal and written), and organizational skills, with the ability to manage multiple projects and deadlines; Demonstrated ability to take primary responsibility for a diverse number of projects and to complete them promptly with limited supervision; Strategic, creative thinker skilled in matching donors’ philanthropic goals with the programs of BHCHP; Experience tracking and assessing major gift fundraising metrics, including use of Raiser’s Edge, Word, Excel, PowerPoint and Outlook; Ability to be flexible and available for occasional evening meetings and weekend events as necessary; and Strong supervisory and leadership experience and skills. Compensation and Benefits: The compensation ranges from $88,600 - $141,760 annually and increases based on years of experience. BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas. Powered by JazzHR

Posted 30+ days ago

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Commercial Account Executive - Financial Services & Healthcare

Gong.ioSalt Lake City, UT

$130,000 - $145,000 / year

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io . As a Commercial Account Executive specific for the Emerging Markets vertical , you’ll play a key role in expanding our business accounts and acquiring new customers within the financial services, healthcare, consulting, manufacturing, and energy industries. You will own and manage the sales cycle to ensure Gong's growth within the commercial market. Once fully ramped you'll have knowledge of our technology and solid business-to-business sales skills. As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can't wait to meet you! RESPONSIBILITIES Manage prospects from lead to close Provide an exceptional customer experience Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects Cultivate lasting relationships with customers Run and implement pilot programs Maintain weekly sales forecast and achieve quota quarterly QUALIFICATIONS  6+ months of relevant closing experience in addition to outbound SDR/BDR experience preferably having sold to Financial Services, Healthcare, Consulting, Manufacturing or Energy organizations You are located in Salt Lake City and willing to come into the office 3 days a week Previous SaaS and enterprise software experience, with clear examples of consistently closing deals at $20-$100K+ Previous outbound prospecting experience into greenfield territory Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc.) Comfortable selling to VP, C-Suite executives, and sales leaders while navigating through multiple decision makers in an organization Excellent verbal and written communication skills Self-motivated with an entrepreneurial spirit PERKS & BENEFITS  We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual OTE for this position is $130,000 - $145,000 USD.  Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.  We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. #LI-NB2

Posted 30+ days ago

CannonDesign logo

Project Manager V - Healthcare

CannonDesignNew York, NY

$127,600 - $159,500 / year

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply.    ABOUT THE ROLE This role is a high level specialist, focused on providing project management within an office or market and team leadership, mentoring our people, advancing the quality of our work, integrating our range of design services, managing our processes, and delivering solid financial performance.    HERE’S WHAT YOU’LL DO Lead, develop and nurture a successful partnering relationship with our clients which will lead to future opportunities for CannonDesign. Develop and maintain positive client relations throughout the life of the project. Communicate design, construction, and other issues to clients in a clear and compelling way. Develop a Partnering relationship with the client early in an engagement to establish shared expectations and provide clarity on how we will work together, the involvement of key stakeholders, and the timing of key decisions. Ensure appropriate client and internal communication including written project documentation. Play a lead role in key meetings and presentations. Participate in Business Development activity and partner with Marketing and Office Leadership as needed to help grow top line. Understand our contractual obligations to the client and the project to ensure that the team delivers on expectations for our scope of work and required services. Work proactively with the client to identify and obtain approvals for additions to scope of work or services prior to undertaking the work. Proactively communicate with and influence clients to approve and process payables for our services. Lead project teams, in conjunction with the client leadership, to develop project goals and work plans, and achieve quality, budget, schedule, innovation and profitability objectives. Facilitate the development, evolution and management of the work plan, budget, and schedule. Preferred tools include MS Project and Deltek Project Planning. Manage design and documentation process and implementation of the design during the construction process. Accountable to maintain the project record, includes but not limited to capture and documenting key decisions and records within the CannonDesign standard file structure. Accountable for Risk mitigation and Compliance. Accountable for developing a risk management plan and managing project Risks. Collaborate effectively with all team members. Generate and support a positive team environment: participation, empowerment, and accomplishment. Implement CannonDesign Method using process expectations, best practices, reference standards, tools, templates, and technology to achieve competitive advantage, superior service delivery and quality, and enhanced team productivity and profitability. Manage and coordinate workload of team and provide leadership of team activities. Communicate client objectives to team members in a clear and compelling way. Provide constructive feedback and mentoring to team members. Identify and share lessons learned with teams. Be a proactive resource to project teams in their decision-making processes and in the development of technically sound and innovative planning and design solutions. Meet with project team members on a regular basis to monitor work in progress and to assure that the firm’s best practice standards and procedures are being implemented. Responsible for ensuring that all statutory requirements for the project are achieved. Accountable for the QA/QC process. Monitor the technical quality of the projects. Enforce the application of QA/QC process standards and requirements. Additionally, be an active participant in the QAQC process. Coordinate with the Project Architect and the Quality leader in planning the work. Participate in negotiating the contract with other project leadership, the Business Practice Leader and Legal Team. Perform other duties as assigned.   HERE’S WHAT YOU’LL NEED Bachelor's degree in Architecture, Engineering, Construction or related degree required.  Minimum of 10 years related experience required. Previous experience on Healthcare projects is required. Capability of performing in a project management role for single or multiple projects.  Licensure or registration in the United States preferred. LEED accreditation preferred. Must have advanced knowledge in discipline Must possess business acumen. Must have strong client leadership skills. Strong project team management skills, capable of managing single or multiple projects. Must be capable of leading and mentoring less experienced staff. Strong verbal and written communication skills. Familiarity with Revit, Microsoft Office, MS Project, Deltek Vision, Bluebeam as well as other data management software is required.   The salary range for this position to be filled in the New York City office is $127,600 to $159,500 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time summer hours, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits . Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.   ABOUT OUR FIRM CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don’t just dream up solutions — we create and bring them to life in ways to solve some of the biggest challenges facing our clients and the society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better. It’s more than a philosophy — it’s who we are, and it drives us to make a meaningful, lasting difference every day.   ABOUT WORKING HERE We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about. We are committed to ensuring our practice is equitable for all employees, representative of the communities around us – and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives. We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.   Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.   As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.   CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.

Posted 30+ days ago

Inovalon logo

Healthcare Software Sales - Full Cycle - Acute Space

InovalonTampa, FL
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Associate Business Development Manager is responsible for selling INOVALON Software as a Service products directly to the healthcare industry. Duties and Responsibilities: Responsible for selling INOVALON SaaS products and services directly to the healthcare industry Consistently attain and exceed monthly sales quotas; Use CustomerCentric™ sales techniques, process, and pipeline milestones to manage sales process with prospects and customers; Initiate outbound prospecting, qualifying, and contact verification for INOVALON services utilizing the CustomerCentric™ sales techniques; Work in a team environment driving, all prospecting, qualification, sales activities and sales targets in a defined geography or territory; Utilize issue-based prospecting and sales techniques to uncover customer/prospect needs and correspondingly the value of the business problem we are attempting to solve; Become proficient with using the CRM Salesforce Automation tools for contact management, opportunity tracking, sales pipeline management, forecasting and sales reporting; and Other duties as requested and/or determined. Maintain compliance with Inovalon’s policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. Job Requirements: 0-2 years of successful tele-sales experience selling technology products or services, calling on business influencers and meeting monthly performance objectives; 0-2 years of experience in Microsoft Office suite including Word, Excel, Visio and PowerPoint; Experience working in a fast paced, matrix sales environment with close attention to detail; Experience making 30+ outbound phone calls per day; and Experience working with sales force automation and contact management systems. Education: Bachelor’s Degree in a relevant field or equivalent combination of education and experience. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time). Exerting up to 10 pounds of force occasionally and/or negligible amount of force. Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions. Subject to inside environmental conditions. Travel for this position may be up to 5%, typically for training purposes. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $52,000 — $65,000 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply . Inovalon is most interested in finding the best candidate for the job , and you may be just the right person for this or other roles. By embracing inclusion , we enhance our work environment and drive business success. Inovalon strives to provide equal opportunit ies to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or v eteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Posted 1 week ago

Inovalon logo

Senior Product Manager (Healthcare Data Products)

InovalonCanonsburg, PA

$112,600 - $140,000 / year

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: Senior Product Manager is responsible for managing key partner and platform integration products within the business unit product portfolio. This role is responsible for managing inputs from external and internal stakeholders, product planning, managing platform dependencies, leading cross functional teams for release and go-to-market plans and activities, enhancing and differentiating product within our core markets to best position the products within our markets and the competitive landscape. Interfaces with engineering, operations and sales to develop new products and enhance existing products.Business Unit: Insights Duties and Responsibilities: Develop business cases to justify investment required to build, partner or buy. Be the trusted thought leader for your product area; being the ‘voice of the market/customer’ within Inovalon and externally with customer interactions and events. Build and maintain roadmap for products and work with cross-functional teams to deliver a unified product plan to the market. Work with Marketing and Sales to define the go-to-market strategy, product positioning, and pricing strategies. Develop, drive and coordinate complex product priorities in a fast-paced environment with intra-team and inter-team dependencies. Develop and implement a company-wide commercialization and launch plan for the products within the product line, working with all departments and the Product PMO to execute. Translate product strategy into requirements and prototypes, and then work with architects, developers and customers to implement these features. Serve as a product evangelist with Marketing, Sales, and the go-to-market organization to confirm the vision, roadmap and best practices are understood. Analyze and manage to product metrics/KPI’s that inform the success of your products in the market. Maintain compliance with Inovalon’s policies, procedures and mission statement. Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. Job Requirements: Minimum of 8 years of Software Product Management experience managing platform or integration products. Minimum of 5 years of healthcare information technology experience with a focus on partner integration products. Clinical trials experience preferred. Experience with Pragmatic Marketing or Certified in Pragmatic Marketing. Proven to perform strategically and execute operationally. Proven track record of leading cross-functional teams from product concept to reference customers. Proven track record of creating and launching new products. Minimum of 3 years’ experience in Agile development methodologies. SaaS or cloud software experience. Proficient in Microsoft Office suite including Word, Excel, Visio and PowerPoint. Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail. Excellent written and oral presentation skills. Ability to work in a fast- paced environment. Education: BA/BS Degree. Physical Demands and Work Environment: Sedentary work (i.e., sitting for long periods of time). Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions. Subject to inside environmental conditions. Travel for this position will include less than 10% locally usually for training purposes. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $112,600 — $140,000 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply . Inovalon is most interested in finding the best candidate for the job , and you may be just the right person for this or other roles. By embracing inclusion , we enhance our work environment and drive business success. Inovalon strives to provide equal opportunit ies to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or v eteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Posted 1 week ago

Rightway logo

Director, Healthcare Navigation Service Contact Center

RightwayDenver, CO
ABOUT THE ROLE: Rightway Care Navigation helps members confidently navigate the healthcare system by combining human advocacy, clinical expertise, and technology to deliver personalized, end-to-end support. Our Care Navigation teams guide members through complex medical decisions, benefits understanding, provider selection, care coordination, and cost transparency—driving better health outcomes, lower costs, and a simpler healthcare experience. The Director, Navigation Service Delivery is a senior operational leader accountable for scaling and continuously improving Rightway’s Care Navigation delivery team. This role is responsible for the end-to-end operational performance of the Navigation contact center, ensuring exceptional member and client outcomes, strong employee engagement, and disciplined operational execution as the business continues to grow rapidly. This leader will build and mature a high-performing leadership team, establish operational rigor and repeatability, and partner cross-functionally across Clinical, Product, Client Success, Analytics, Finance, and Commercial teams. The Director will also serve as a client-facing operational executive, representing Care Navigation performance, risks, and improvement plans with clarity and credibility. The ideal candidate is a strategic, employee-centric, and transformational operator: someone who thrives in ambiguity, scales teams and systems thoughtfully, and leads with empathy, accountability, and operational discipline. WHAT YOU’LL DO: Operational Leadership & Scale Own and scale the day-to-day Care Navigation service delivery operation, ensuring reliable performance, quality, and compliance in a rapidly growing environment. Translate Care Navigation and enterprise strategy into clear operational plans, metrics, and execution roadmaps. Establish and evolve operational structures, governance, and operating rhythms that drive accountability, clarity, and sustainable execution. Own financial and operational efficiency for Care Navigation by driving cost containment, productivity optimization, and disciplined resource allocation to consistently achieve budgetary goals while maintaining high-quality member and client outcomes. Leverage forecasting, capacity planning, and efficiency metrics to balance growth, service levels, and cost to serve. Provide executive oversight of omni-channel Care Navigation operations (phone, chat, digital, outbound), including ownership of call center performance metrics such as service levels, productivity, quality, utilization, and member experience KPIs, ensuring scalable, data-driven management as volumes and complexity grow. People Leadership & Talent Development Build, coach, and develop a high-performing leadership team with a strong focus on growing current and next-generation leaders. Mentor, challenge, and empower leaders by creating a feedback-rich, psychologically safe environment that encourages thoughtful risk-taking, learning through failure, and continuous growth. Invest deeply in leadership development by providing clarity, coaching, and accountability while giving leaders the autonomy and trust to stretch beyond their comfort zones. Partner with Human Resources on workforce planning, recruiting, onboarding, retention, performance management, and employee relations. Cultivate a culture of accountability, ownership, compassion, and continuous improvement across the Care Navigation organization. Client & Cross-Functional Partnership Serve as a client-facing operational leader, partnering with Client Success to address delivery performance, risks, and remediation plans. Collaborate closely with Product, Clinical, Finance, Analytics, and Technology teams to improve workflows, tools, and member experience. Act as the Voice of Operations and Voice of the Customer, using data and insight to influence product roadmaps, operational investments, and service design. Performance Management & Analytics Define, monitor, and act on key operational KPIs to identify trends, risks, and opportunities for improvement. Leverage root cause analysis and customer insight to drive meaningful, sustainable operational change. Advance member experience outcomes, including NPS and CSAT, through targeted interventions and continuous improvement efforts. Partner closely with Product and Technology teams to ensure operational systems, tools, and workflows are continuously optimized and modernized to support scale, efficiency, and adaptability in a rapidly evolving environment. Advocate for solutions that reduce manual work, improve data visibility, and drive measurable gains in operational efficiency and member experience. Process Excellence & Compliance Ensure process effectiveness through well-defined standard operating procedures, training programs, and quality frameworks. Drive continuous process improvement to enhance outcomes, minimize friction, and lower the cost to serve. Ensure full compliance with healthcare regulations, including HIPAA, and internal policies across all operational functions. Stay current on industry trends, emerging technologies, and best practices to inform operational evolution and continuous improvement. WHO YOU ARE: A seasoned operational leader with demonstrated success scaling complex, people-intensive service organizations. Proven ability to build high-performing teams and develop leaders at multiple levels. Strategic yet execution-oriented, able to translate vision into disciplined operational delivery. Deeply employee-centric, with high emotional intelligence and a track record of building engaged, accountable teams. Comfortable operating in ambiguous, fast-changing environments while bringing structure and clarity where needed. Strong business acumen with the ability to influence cross-functional partners and senior stakeholders. Data-driven, analytical, and decisive, with a bias toward action and continuous improvement. Confident and credible in client-facing settings, particularly around performance, risk, and outcomes. Bachelor’s degree required; advanced degree preferred. 7+ years of progressive operational leadership experience, including managing managers. Healthcare, healthcare advocacy, care navigation, or related experience strongly preferred. Extensive experience leading and scaling multi-channel service delivery or contact center operations, preferably in healthcare or a regulated environment. Demonstrated success managing geographically distributed and remote teams. Strong performance management, forecasting, and capacity planning experience. Experience building, revamping, or scaling operations during periods of rapid growth. Proven ability to lead transformation while maintaining service stability. Excellent written and verbal communication skills. SALARY: $130,000-$150,000/yr Offer amounts for both remote and in office roles are influenced by geographic location.

Posted 2 weeks ago

Rightway logo

Customer Support Associate, Healthcare Navigation

RightwayDenver, CO
This role is located in our Denver Tech Center Office. This is not a remote position. THE ROLE: We’re looking for a Health Guide who is motivated by our mission to unlock transformational healthcare outcomes. To simplify the healthcare experience for employers and members, we have created a single digital platform across medical, pharmacy benefits & virtual care. As a Health Guide you play a vitally important role in supporting our members with all their healthcare related questions and needs. Navigating healthcare is oftentimes complex, confusing and down right frustrating. At Rightway, our goal is to change that experience for the members we serve by providing them with a “go-to” expert resource to support them every step of the way throughout their healthcare journey. Our Navigation Operations is a fast-paced, dynamic, and a growing environment. We are looking for individuals who are passionate about concierge service delivery and changing the healthcare experience for consumers. This role will be office based, not a remote position. WHAT YOU’LL DO: Healthcare navigation concierge service delivery via phone, chat, text, and email. Sources high-quality care providers based on a member’s needs and preferences Answers benefit questions; ensures members understand their options and shared financial responsibility, e.g. deductibles, coinsurance, and out of pocket maximum Supports members with healthcare billing questions and issue resolution Supports members with care coordination, such as schedules doctors’ appointments and arranging other ancillary support services. WHO YOU ARE: Strong organizational skills Customer-centric orientation Strong verbal and written communication skills A high degree of empathy Strong critical thinking and problem solving skills Comfortable with continuous process improvement and change as Rightway is growing and evolving Computer literacy College degree preferred Expected hourly rate $19-$23/HR Offer amounts for both remote and in office roles are influenced by geographic location. ABOUT US Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values: 1) We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding. 2) We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems. 3) We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team. 4) We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity. 5) We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success. Rightway is PROUDLY an Equal Opportunity Employer that believes in ‘strength in the diversity of thought processes, beliefs, background and education’ and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

Posted 1 week ago

Project Management Advisors logo

Project Manager- Healthcare and Higher Education (Design and Construction)

Project Management AdvisorsChicago, IL
Project Management Advisors, Inc. (PMA) i s a national real estate advisory firm providing consulting services as the owner's representative, including development management, project management, program management and investor representation. Recognized among the commercial real estate industry's top professional services firms, including being named to Engineering News-Record top CM firms for the past four years in a row, we partner with our clients as their unbiased advocate to provide leadership and strategic guidance for increasingly sophisticated real estate needs and challenges, minimizing risk while maximizing outcomes. CREATE YOUR FUTURE WITH PMA Curious to stimulate your career growth through meaningful mentorship and thoughtful training? Are you interested in collaboration, working as an integral part of a team to deliver complex real estate projects across the country? Are you diligent, enthusiastic, and eager to work with clients having an impact? Project Management Advisors, Inc. (PMA) is hiring a Project Manager for our Chicago office who will work on a variety of projects with an initial focus on higher education and healthcare. Accelerate both your professional and personal growth by joining our team! Our Work and Culture PMA is a national real estate advisory firm providing consulting services as the owner’s representative, meeting sophisticated real estate needs across a diversity of markets and project types. Recognized among the commercial real estate industry’s top professional services firms, including being named to Engineering News-Record Top Lists for three years in a row, PMA is headquartered in Chicago with offices in Austin, Los Angeles, New York, Orlando, Tampa, San Diego, and San Francisco. We know that where you work matters. The people on your team. The culture of the environment. The client and project opportunities. The potential for learning, growth, and evolution. These all impact the quality of your work and the quality of your life. We get it. Fit is critical for you and for us. That’s why we’re curious to learn about you and to help you discern if a career with PMA is a good fit for you, your values, and your goals. Your Role As a Project Manager, you will interface with PMA clients and project teams through a successful process of strategic real estate planning, design and construction of new buildings, tenant improvement buildouts, and facilities assignments. Some of the ways you will support our projects: You have 5+ years of project management experienceYou have a Bachelor's degree or higher in Architecture, Engineering, or Construction Management You will have experience working on higher education or healthcare projects and being involved in the project from programming through close-outYou demonstrate skills in managing successful projects and consistently meeting/exceeding client expectations and deadlines You competently review and evaluate qualitative program aspects with the owner and verify program conformance with project goalsYou easily establish partnerships and serve as a liaison between the client and design and construction professionals You initiate and manage the procurement of design, construction, and consultant servicesYou responsibly draft, review, communicate, negotiate, and enforce contractual documents for design, construction, and consultant professionals You consistently direct and monitor project budget and schedule, including updating and maintaining web-based project controlsYou create meaningful analysis of budgets and schedules and their effect on the financial objectives of the project You oversee and review the development of architectural and engineering construction drawings and bid documentsYou effectively establish, direct, and/or document project meetings You successfully engage with clients, city officials, architects, engineers, contractors, and consultants to present the project status and anticipate issues You actively anticipate potential changes to the budget or schedule and provide solutions on the review and analysis of changes when presented You organize and review value engineering alternatives with the ownerYou determine requirements and facilitate the procurement of peer reviews and specialty consultants You motivate and direct internal resources (Assistant Project Managers and Project Managers), as requiredYou partner with the design professionals and contractors in their review of onsite activities to verify they are in contractual compliance with design specifications, schedules, and workmanship standards You are responsible for authorizing the issuance of contracts, purchase orders, as well as developing and processing scheduled progress draw packages for paymentYou observe and report on the construction process and construction-related issues You manage the project close-out process to a successful completionYou proactively seek out and represent PMA in networking and business development opportunities, in addition to assisting PMA leadership in project proposals and subsequent interviews Your Values and Skills You are a motivated self-starter with a positive attitudeYou operate with a high level of personal integrity and business ethics, thriving in a collaborative team environment You have a polished presence and excellent verbal and written communication skillsYou have strong interpersonal skills (i.e., high emotional intelligence) You exercise enthusiasm and curiosity, committed to seeking creative solutionsYou practice diligence and discipline to refine options into the optimal result You exude confidence and courage to cultivate yourself as a leaderYou value fairness, understanding it is fundamental to transparency and consensus-building Your Success The day-to-day experience at PMA promises challenge, collaboration, and growth, while our comprehensive benefits create opportunities for you and your family to prosper, including: Being part of a respected company with high-caliber clients and projectsA workplace that is values-based and consciously practices its values every day A culture that respects work/life balanceCompetitive salary and bonus program Formal and informal training, leadership development, mentoring programs, and other opportunities for growth and advancementQuality benefits including medical, dental, vision, life, and disability insurances, education reimbursement, and much more 401(k) plan with employer match The salary range for this position is $100,000-150,000 annually; the base pay offered may vary depending on location, experience, skills, relevant education, and training. PMA is comprised of over 150 project professionals experienced and licensed in nearly every aspect of the real estate industry with multi-disciplined backgrounds that are heavily rooted in the built environment, including architecture, development, asset management, brokerage, construction, engineering, finance, and urban planning. Our local market knowledge and ability to leverage broad and diverse experience across a national portfolio of projects is unmatched in the industry, including assignments in civic, cultural, education, healthcare, hospitality, industrial, life sciences, multi-family residential, office and retail. PMA is headquartered in Chicago, with offices in Austin, Los Angeles, New York, Orlando, San Diego and San Francisco, delivering expertise to a broad range of clients from developers to institutional investors based on 30 years of practical experience, allowing our teams to consistently anticipate issues, understand potential impacts and provide proactive solutions. Please review our US Application Privacy Policy

Posted 1 week ago

D logo

Aesthetic Healthcare Provider – Nurse Practitioner or Physician Assistant

Dermafix SpaSarasota, FL

$50 - $65 / hour

Job description Position: Aesthetic Healthcare Provider – Nurse Practitioner or Physician Assistant Job Type: Part-Time Compensation: $50–$65 per hour Are you a passionate Nurse Practitioner or Physician Assistant with a flair for aesthetics? Ready to elevate clients' confidence by enhancing their natural beauty? Join our dynamic medical aesthetics team and bring your expertise to life in a role where your skills truly make an impact. In this part-time position, you'll perform advanced, non-invasive cosmetic treatments that transform lives while delivering personalized skincare solutions. If you thrive in a fast-paced, client-focused environment and love staying ahead of the latest beauty trends, this opportunity is for you. What You'll Do: Lead in-depth consultations and medical assessments to understand each client's unique goals Administer Botox, dermal fillers, and weight loss injections with precision and care Craft personalized skincare treatment plans tailored to each individual Educate clients on effective skincare routines and post-treatment care to ensure lasting results Create a safe, comfortable, and welcoming environment for every client Keep detailed and accurate medical records for all treatments performed Stay up-to-date with cutting-edge techniques and innovations in medical aesthetics Uphold the highest standards of professionalism, ethics, and confidentiality What We're Looking For: Current and valid Nurse Practitioner or Physician Assistant license At least 2 years of hands-on experience in aesthetic medicine or cosmetic treatments Expert knowledge and skill with injectables and non-surgical procedures Deep understanding of skincare products, services, and industry best practices Exceptional communication and interpersonal skills to build strong client relationships Outstanding time management and organizational skills A genuine passion for helping clients look and feel their absolute best Ready to Join Us? If you're excited to make a real difference in people's lives through expert aesthetic care, send us your updated resume along with your best contact number and email. Our recruiting team can't wait to connect with you!

Posted 30+ days ago

A logo

Project Architect - Healthcare

A2HMemphis, TN
A2H is a collaborative planning and design firm of engineers, architects, landscape architects, interior designers, planners, and land surveyors founded in 1986. Our firm provides a diverse range of consulting services for both public and private clients, with over 10,000 completed projects spanning 48 states and offices located across Tennessee and Mississippi. Our portfolio includes projects from a wide range of markets, including: Civic, Commercial, Education, Healthcare, Hospitality, Industrial, Infrastructure, Logistics, Placemaking, Recreation, and Transportation. We are guided by the fact that intentional, purposeful design has the power to enhance the world around us. The team at A2H buys into our mission statement: Creating an Enhanced Quality of Life for our Clients and Community. Our mission guides everything we do: from the projects we undertake to the people we hire. A2H is currently seeking a Project Architect in our Lakeland , TN  office with strong design experience in the healthcare market. The successful candidate shall have the following responsibilities: Summary Of Responsibilities Promotes and engages the firm's mission, vision, and goals through project leadership. Focus on Healthcare Projects of all sizes and complexities. Manage all aspects of complex and architecturally demanding projects ranging from small to midsize, from conception stage through construction and completion. Responsible for developing project work plans with the project team for project success, making sure the project team meets quality, schedule, contractual, and budget goals. Serve as the primary client liaison to bring the schedule, budgets, and scope of work to completion and the client's satisfaction. Estimate fees, determine scopes of work, prepare proposals, and write contracts. Provide expert input in marketing, contractual, design and production meetings. Responsible for the quality, schedule, and budget for design activities. Actively manage client budgets, schedules, and programs; project communications and documentation; office administrative tasks; and project team assignments. Establish and sustain client relations, participate in assessing and procurement of consultants, and collaborate with governmental agencies. Observe project performance and coordinate workload through the entire project to complete documents on schedule. Strengthen our market reputation and image through thought leadership that is based on value proposition and a differentiated point of view. Qualifications: Bachelor of Architecture or Master of Architecture degree from NCARB accredited school Strong leadership, organization, and communication skills Effective verbal and written communication skills. Problem solving skills, attention to detail, and motivation to learn, Collaborative and professional work ethic Must process a thorough knowledge of the professional practice of architecture with emphasis on client expectations Advanced knowledge of project design process, construction documentation, construction administration The ability to help define project scope, fees, and mitigate risk management Ability to direct or coordinate work efforts to technical staff. Demonstrated effectiveness in working in multi-disciplinary team setting, collaborating, and mentoring and client satisfaction. Strong knowledge of building codes and other engineering disciplines Thorough knowledge of the entire project delivery process and ability to lead construction administration efforts including leadership with the client, contractors, and internal project team Experience with sustainable design and benchmarking, LEED accredited preferred. Benefits Health/Dental/Vision Insurance 401k Plan Flextime Scheduling Hybrid Work Offering PTO hours (Personal Time Off) Paid Volunteer Time Off Family oriented atmosphere

Posted 30+ days ago

Kimmel & Associates logo

Senior Superintendent-Healthcare

Kimmel & AssociatesCharleston, SC
About the Company The company is a large general contractor based in South Carolina, specializing in large-scale construction projects, with a particular focus on healthcare, commercial, and institutional facilities. Known for its dedication to quality, safety, and timely project delivery, they are committed to creating exceptional structures that positively impact communities. With a strong track record in delivering hospital projects exceeding $100 million, the company offers a dynamic work environment for skilled professionals looking to contribute to major projects. About the Position The company is seeking an experienced Senior Superintendent to join their healthcare construction team in Charleston, SC. This key role will oversee the on-site management of hospital projects, ensuring successful project execution from start to finish. The Senior Superintendent will be responsible for managing the daily operations, scheduling, quality control, safety, and overall project performance, working closely with clients, project managers, subcontractors, and design teams to deliver exceptional healthcare facilities. Key Responsibilities: Lead the on-site construction team for large-scale hospital projects, ensuring projects are completed on time, within budget, and meet quality standards. Manage daily site operations, including coordinating subcontractors, scheduling, and maintaining a safe and productive work environment. Oversee and enforce safety procedures to ensure compliance with company standards and regulatory requirements. Develop and manage construction schedules, ensuring critical milestones are met. Coordinate with project managers, clients, architects, engineers, and other stakeholders to ensure clear communication and smooth project execution. Conduct regular site inspections to ensure quality control and resolve any issues or discrepancies. Maintain up-to-date project documentation, including daily logs, safety reports, and progress reports. Requirements 10+ years of experience in construction supervision, with a focus on healthcare or hospital projects. Proven experience managing hospital construction projects valued at $100 million or more. Strong knowledge of healthcare construction requirements, including codes, regulations, and safety standards. Demonstrated ability to lead and motivate large teams of subcontractors, trades, and staff. Experience with project scheduling software and construction management tools. Bachelor's degree in Construction Management, Civil Engineering, or a related field is preferred. Benefits Competitive salary ranging from $170,000 to $200,000, based on experience. Comprehensive benefits package, including health, dental, and vision insurance. 401(k) with company match and other retirement plan options. Paid time off (PTO) and holidays. Career growth opportunities and professional development. Stable, long-term project work within the Charleston area or within a 1.5-hour radius.

Posted 2 weeks ago

Contentnea Health logo

Risk Management Specialist - Healthcare

Contentnea HealthSnow Hill, NC

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Overview

Schedule
Full-time
Career level
Senior-level

Job Description

Company Overview

Contentnea Health is a Community Health Center providing comprehensive medical, dental and behavioral health services for members of our communities in Greene, Pitt and Pamlico counties in eastern North Carolina. 

Job SummaryLeads the risk management initiatives of the organization and ensures compliance with regulatory requirements.Responsibilities and Duties

  1. Manages the organization’s Risk Management program.
  1. Administers the organization’s emergency management and  safety plans. Serves as the point of contact for external community partners (i.e. Fire, County Emergency Management, etc.).
  2. Performs and communicates the results of internal safety/compliance audits  and identifies training needs based on these results.
  3. Provides support for risk management meetings and presentations.
  4. Assists and provides guidance to staff with risk management, safety, and compliance projects.
  5. Develops, monitors, and evaluates the effective implementation of the organization’s Risk and Safety Programs.
  6. Facilitates a culture of safety in the organization that creates an atmosphere of mutual trust for staff to talk about safety concerns and solutions.
  7. Compiles and summarizes program activities into reports for the Board of Directors and executive leadership.
  8. Maintains and updates all required regulatory forms, patient notices, and clinic signage to comply with federal, state and local guidelines.
  9. Manages and maintains confidential information and records in accordance with HIPAA and organizational policies.
  1. Ensures compliance with internal initiatives and external regulatory requirements.
  1. Identifies potential risks by analyzing data, observing processes, and communications with staff.
  2. Collaborates with the Quality Improvement (QI) Department for projects and initiatives.
  3. Safeguards the organization from liability with current incentive, regulatory, and certification requirements (such as Patient Centered Medical Home (PCMH), Federal Tort Claims Act (FTCA) and Uniform Data System (UDS) through documentation, participation in initiatives, and other activities as directed.
  4. Creates and generates routine and ad hoc reports as needed to support risk management activities.
  5. Assists in the establishment and monitoring of information privacy policies and procedures in coordination with management to ensure HIPAA compliance.
  6. Ensures proper reporting of violations or potential violations to internal management as appropriate, and duly authorized external enforcement agencies as required.
  1. Manages patient complaints and grievances.
    1. Reviews patient feedback, complaints, and grievance reports and facilitates resolution through consultation or assignment to the appropriate party.
    2. Tracks  resolution of complaints and grievances.
    3. Works directly with the health center’s legal team as needed to manage complaints to clinical oversight agencies such as the NC Medical Board, NC Board of Nursing, and NC Board of Dental Examiners.
  1. Manages environment of care and emergency preparedness assessments.
    1. Manages and investigates Occupational Safety and Health Administration (OSHA) claims.
    2. Leads environmental safety tours.
    3. Recommends revisions for emergency plans based on operational and compliance needs.
    4. Coordinates and oversees emergency drills twice a year.
    5. Conducts Fire Drills and prepares After Action Reports.
    6. Coordinates fire marshal inspections every three years.
    7. Conducts fire extinguisher inspections annually.
  1. Assesses patient events and near-misses.
    1. Reviews and analyzes patient incidents and near-miss reports.
    2. Coordinates action plans to address patient safety incidents in consultation with leadership.
    3. Determines training needs of the organization based on findings and collaborates with leaders to develop training plan.

Qualifications and Skills

  • Possesses advanced general skills, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a general Bachelor’s Degree program or Associate’s Degree with acquired business experience.
  • Possesses knowledge of healthcare regulations and standards, including HIPAA, OSHA, CMS, HRSA and other federal/state regulatory requirements.
  • Possesses knowledge of risk assessment and mitigation strategies, incident reporting systems, and root cause analysis (RCA).
  • Possesses understanding of insurance claims, liability management, and legal terminology as it relates to healthcare risk.
  • Previous risk management experience in a healthcare setting is preferred.

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