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Customer Service Rep (Healthcare) On-Site-logo
Customer Service Rep (Healthcare) On-Site
Concentrix Corp.Greenville, NC
Job Title: Customer Service Rep (Healthcare) On-Site Job Description The Healthcare Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.) Applicants need to have a minimum 2 years call center experience for this role. Experience in healthcare is a plus. A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a Healthcare Customer Service Representative position at Concentrix is just the right place for you! As a Healthcare Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Healthcare Customer Service Representative, you will: Assess all in-bound calls to accurately and efficiently address member's needs by maintaining a strong customer focus. Communicate with members in a warm, helpful and professional manner while simultaneously building credibility and rapport. Be patient and compassionate while working as a team player and using all your available resources to provide the best outcome to the member. Be efficient in navigating multiple systems. Participate in ongoing training and self-development. Maintain regular attendance and punctuality as scheduled and adhere to all company time and attendance policies. Participate in activities designed to improve customer satisfaction and business performance. Deliver exceptional customer experiences. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Healthcare Customer Service Representative role, whether English-speaking or Bilingual: (English/Spanish), will include: Two years of call center experience required (healthcare experience preferred) Ability to work in a fast- paced environment with extreme attention to detail and ownership Advanced computer proficiency (including knowledge of windows-based applications) Excellent written and verbal communications and typing skills (30 WPM) required Demonstrate excellent communication skills and abilities to have critical conversations with individuals while maintaining a professional environment Must reside within a 50 mile radius of the site WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: The base salary range for this position is $17.00/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. Paid training (3 weeks/ 2 weeks of OJT) Hours of operation: 8am-9pm; Monday-Friday Lucrative employee referral bonus opportunities Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness DailyPay enrollment option to access pay "early," when you want it Mentorship programs that support your rewarding career journey REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA Greenville SC - 2006 Wade Hampton - Bldg III Language Requirements: Time Type: 2025-08-31 Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.

Posted 4 days ago

ICG Relationship Manager - Nonprofit Healthcare-logo
ICG Relationship Manager - Nonprofit Healthcare
US BankSan Diego, CA
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description U.S Bank's Institutional Client Group (ICG) cultivates clients' trust through customized service and access to the bank's resources and expertise. This One U.S. Bank approach helps companies meet their business needs through expertise in capital markets, credit, payables and receivables, liquidity and investments. The team also provides access to other financial products and services, available throughout U.S. Bank, that can help middle market and corporate companies work toward their financial and operational goals. ICG is looking for an experienced Relationship Manager in our Nonprofit Healthcare space working with clients with revenue greater than $1 billion. This client-oriented individual will handle and grow a complex portfolio of loans, prospect for and close new business relationships as well as retain and expand relationships with existing customers. The Relationship Manager will sell appropriate bank products and services to those prospects and clients, identifying and successfully capitalizing on One U.S. Bank and making appropriate referrals. The Relationship Manager's primary focus involves expanding and servicing a variety of large and highly complex customer relationships, taking a leadership role in all aspects of client relationship management, including dedication to customers, quality, accountability, loan and deposit growth, and fee income growth. Basic Qualifications Bachelor's or Master's degree in finance, accounting or other related field Typically 10 or more years of banking experience Preferred Skills/Experience Considerable knowledge and experience in managing and growing a large portfolio of corporate clients Demonstrated experience in building relationships and credibility with internal stakeholders (portfolio management/credit risk management/product partners) Strong knowledge of bank loan market (i.e., terms, pricing) and comfort with credit underwriting Experience with traditional bank operating products (treasury management, corporate card/payables, capital markets, trust and custody) Excellent verbal and written communication skills Well-developed analytical, decision-making and problem-solving skills If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $159,970.00 - $188,200.00 - $207,020.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 1 week ago

Director of Healthcare Product Management-logo
Director of Healthcare Product Management
TLNT & Spin Hire Seattle, WA
Join a pioneering health technology company dedicated to transforming how people manage their well-being through AI-driven solutions. With a mission to make healthcare more accessible, proactive, and personalized, they leverage cutting-edge technology to empower individuals with real-time health insights and support. Their innovative platform is designed to enhance user engagement and improve health outcomes at scale. They are seeking a Director of Healthcare Product Management to lead the growth of a Remote Care platform for chronic condition management. Ideal candidates have experience with healthcare software like EHRs, care delivery, practice management, billing, or revenue cycle systems. You’ll collaborate with engineering, product teams, and stakeholders to develop core platform features while ensuring a seamless user experience. This role involves direct interaction with patients and healthcare administrators to understand needs and deliver solutions that align business goals with technical requirements. This is an opportunity to shape the future of remote care in a fast-growing digital health company. You’ll play a crucial role in advancing how chronic conditions are managed. This role reports to the Chief Product Officer. What You'll Do Strategic Product Leadership: Define and execute the product vision and strategy for digital health platforms aimed at managing chronic conditions, aligning with the broader goals of the healthcare ecosystem. Lead the development and refinement of product roadmaps, prioritizing features and functionalities that address the needs of providers and patients. Play a leadership and mentoring role within the overall product management team by lending your knowledge and experience to teach others what you know. Design and implement new product ways of working utilizing the best AI tools available. Ecosystem Integration: Develop integration strategies and playbooks for our digital health platform with key components of the primary care health ecosystem such as EHRs, practice management systems, and billing and revenue cycle management systems. Data Analytics and Insights: Utilize data analytics to generate insights into platform usage patterns and support the company’s health outcome objectives. Leverage predictive analytics and machine learning to enhance personalized care plans and decision support tools within the platform. Stakeholder Collaboration and Management: Communicate and collaborate across Product, Engineering, Sales, Partner Success and external partners to ensure the platform meets clinical needs and integrates effectively with the healthcare ecosystem. Manage relationships with third-party vendors and partners to enhance platform capabilities and extend its reach within the primary care ecosystem. Be the voice of product decisions within the organization. Show strong negotiation & logical-reasoning to ensure making the right tradeoffs for optimal prioritization. Confidently share your knowledge & experience with the Product Management team members and other stakeholders to drive the portfolio and product strategy. Market and Competitive Analysis: Conduct ongoing analysis of the healthcare technology market and competitive landscape to identify trends, opportunities, and threats. Adjust product strategy and development priorities based on market dynamics and the evolving needs of the healthcare sector. Operational Excellence: Serve as Product Owner for scrum teams covering the assigned product area. Oversee the agile development process, working closely with engineering teams to ensure timely and coordinated delivery of platform features and functionalities. Implement key performance indicators (KPIs) to measure platform success, user engagement, and clinical impact, using these metrics to inform product iteration and enhancements. What You Need Bachelor's degree and 7+ years of product management experience bringing consumer-facing healthcare or related technology products and experiences to market, ideally through SaaS applications and health devices, is required. 2+ years experience working with external customers and partners. Prior experience with at least two different types of products, B2B2C or B2B, a plus. Prior experience with working on healthcare/healthcare interoperability (integrations/HL7/CCDs/Interface Engines) is a huge plus. Excellent product judgment with the ability to prioritize competing opportunities, balance feedback from users with the business needs of the company, and make the right decisions. Exceptional verbal and written communicator, and can explain tradeoffs and hard decisions from the point of view of various audiences. Demonstrated success at driving results in a fast-paced, swiftly-changing environment and managing simultaneously competing priorities with team members in multiple locations. Comfortable with uncertainty and have the ability to bring a steadying hand to a team moving extremely quickly. Believe deeply in the need for transparency and promote trust and empowerment through open access to information. Salary & Benefits Location: Hybrid in Seattle, WA. (3 days per week onsite, and 2 days remote). Salary: 180,000 - 210,000 / Year. This is a full-time, long-term position. The position is immediately available. Hybrid. Monday through Friday. The next step will take you to an application form that requires you to answer some questions and upload your resume. Please answer completely so that we can get to know you better.

Posted 30+ days ago

Manager- Healthcare Consulting-logo
Manager- Healthcare Consulting
EisnerAmperHouston, TX
Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is seeking a Manager for our Health Care Consulting Group. In this role, you will focus on client service projects pertaining to Hospitals and Medical Centers, Physician Practices and Networks, Government Entities, and Accountable Care Organizations. In addition, you will be responsible for supervising senior staff to execute client engagements while managing multiple client projects. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Manages the client engagement team through all phases of a project, including strategic planning, work planning, mobilization, execution, and closeout to meet the scope, schedule, and budget Experience advising healthcare clients on end-to-end revenue cycle operations, including patient access, charge capture, coding, billing, claims management, and collections Proven ability to assess and improve RCM processes to enhance reimbursement, reduce denials, and decrease days in A/R. Lead RCM transformation projects such as workflow redesign, technology implementation or vendor optimization Exhibits excellent client service skills including the identification of opportunities to provide additional services to clients and/or non-clients. Supports business development activities including client relationship development, program-specific positioning activities, teaming arrangements, proposal preparation, presentations, and contract negotiations consistent with established business development processes. Builds and maintains a growth pipeline, gather referrals, and maintain extensive knowledge on the firm's service lines and offerings, as well as market conditions and penetration of services and solutions. Serves as one of the firm's primary contacts with the client and provides timely communication with client leadership as well as the firm's leadership. Strong involvement in client deliverables May be required to occasionally work extended hours, or travel to/work from different firm offices and/or client locations Basic Qualifications: Bachelor's degree in Business, Health Administration, or related field is required 2+ years in a management or supervisory role 5+ years of related and progressive health care management consulting or health care financial and operations experience Revenue Cycle Management experience is required Preferred/Desired Qualifications: Ability to travel up to 30% Master's Degree in Business, Health Administration, or related field is preferred EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About our Healthcare Sector Services Group: The Health Care Consulting Group provides tailored services to a wide range of clients: hospitals and health systems, academic medical centers, physician and ancillary services practices, entrepreneurs and PE Firms, managed care entities and government agencies. EisnerAmper assists our health care clients in creating and maintaining a value-based network, implementing positive operational improvements and building sustainable plans to meet strategic, financial and growth goals. The Health Care Consulting Group takes a hands-on approach to optimize performance and revenue through improved operations, governance structures and planning processes while leveraging data and analytics. The team has significant experience with deal structure design, valuation, and negotiations, as well as value-based contracting and assessing clinical programs. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com #LI-LH1 #LI-Hybrid #LI-Remote Preferred Location: New York For NYC and California, the expected salary range for this position is between 85000 and 150000 The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

Posted 2 days ago

Privacy Specialist (Healthcare Environment)-logo
Privacy Specialist (Healthcare Environment)
Trilogy FederalArlington, VA
Trilogy Federal provides financial management, information technology (IT) consulting, program management services, and strategic consulting to federal agencies. Trilogy has an extensive history helping federal clients achieve their most ambitious business modernization and optimization goals with the ability to deliver targeted subject matter expertise and full life cycle support. Trilogy Federal is seeking a Privacy Specialist (Healthcare Environment) to support the Department of Veterans Affairs (VA). The ideal candidate will be a knowledgeable privacy expert with specialized experience in healthcare data protection, thriving in a fast-paced, client-focused environment. This role requires a meticulous, collaborative professional to join our team, ensuring the privacy and security of sensitive healthcare information within VA corporate IT systems, including legacy applications and DevSecOps-driven initiatives. The selected Privacy Specialist must hold an active Healthcare Information Security and Privacy Practitioner (HCISPP) certification and bring expertise in safeguarding Veteran health data in alignment with VA’s Veteran-focused Integration Process (VIP) Lean-Agile framework and federal healthcare privacy regulations. This position will focus on implementing and maintaining privacy controls, ensuring compliance, and supporting VA’s mission to protect patient information. Please note this position is contingent upon award (Q2/Q3 2025), and may require occasional customer site visits in D.C. Primary Responsibilities: Develop and implement privacy policies and controls for VA corporate IT systems, ensuring the protection of Veteran healthcare data across legacy and modernized environments (e.g., AWS, Azure). Conduct privacy impact assessments (PIAs) and risk analyses, identifying and mitigating risks to sensitive health information in compliance with HIPAA, FISMA, and VA privacy standards. Collaborate with Cyber Security Architects, Data Architects, and DevOps teams to integrate privacy-by-design principles into Continuous Integration/Continuous Delivery (CI/CD) workflows and Agile processes. Monitor and audit systems handling protected health information (PHI), ensuring adherence to federal regulations (e.g., HIPAA Privacy and Security Rules, NIST 800-66) and VA policies. Serve as a subject matter expert on healthcare privacy, advising VA stakeholders, including the Contracting Officer’s Representative (COR) and Privacy Officer, on compliance requirements and best practices. Utilize VA-approved tools (e.g., Jira, GitHub, ServiceNow) to document privacy controls, track compliance activities, and contribute to Biweekly Status Reports on privacy status and incidents. Support the VIP Lean-Agile framework by embedding privacy considerations into Agile ceremonies (e.g., sprint planning, retrospectives) and ensuring data protection aligns with sprint deliverables. Coordinate with data migration and cloud teams to safeguard PHI during transitions to modern platforms, ensuring secure handling and storage of healthcare data. Respond to privacy incidents, supporting investigations and implementing corrective actions to prevent recurrence and protect VA operations and patients. Stay current on emerging privacy threats and regulations (e.g., GDPR influences, AI in healthcare), recommending enhancements to VA’s privacy posture as needed. Mentor team members on healthcare privacy regulations and practices, contributing to Trilogy’s staff development and compliance-focused initiatives. Drive exceptional customer satisfaction by delivering robust, Veteran-centric privacy solutions that safeguard sensitive health data and align with VA’s healthcare mission. Minimum Requirements: Bachelor’s degree in Healthcare Administration, Information Technology, Cybersecurity, or a related field. Healthcare Information Security and Privacy Practitioner (HCISPP) certification required. 8+ years of experience in privacy management, data protection, or a related role within a healthcare or federal environment, preferably with VA or similar agencies. Proven expertise in healthcare privacy regulations (e.g., HIPAA, HITECH), risk assessment, and compliance, with hands-on experience in auditing and securing PHI. Strong analytical and communication skills, with the ability to navigate complex privacy challenges in a dynamic, fast-paced setting. Familiarity with VA security and privacy standards (e.g., FISMA, NIST, VA Handbook 6500) and the VIP Lean-Agile framework is highly desirable. Proficiency in MS Office Applications (Word, Excel, PowerPoint, Visio, SharePoint) and VA-approved tools (e.g., Jira, GitHub, ServiceNow). Ability to adapt to evolving privacy requirements and travel occasionally to VA sites in Washington, D.C., as needed. Ability to obtain a Public Trust Clearance Preferred Qualifications: Master’s preferred Additional certifications such as Certified Information Privacy Professional (CIPP/US) or CISSP preferred. Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia. Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Posted 30+ days ago

Manager, Global Medical And Healthcare Claims-logo
Manager, Global Medical And Healthcare Claims
Markel CorporationOmaha, NE
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for managing a team of Senior Claims Examiners to Claims Examiners I, II and Associate Clams Examiners, handling a wide variety of low to moderately high exposure bodily injury, primary and excess healthcare/medical malpractice claims. This position will report to the Director of Healthcare Claims and be responsible for conveying the organization's objectives and priorities to staff and measure progress towards stated goals. Responsibilities Confirms coverage of claims by reviewing policies and documents submitted in support of claims Direct and monitor assignments of new loss activity for healthcare bodily injury claims Review and approve correspondence and reports including coverage position letters and Large Loss Reports Review and approve reserves and settlements in excess of the authority of the handling specialist Make recommendations concerning reserve changes to Director or Senior Management Participate in review and discussion of large loss activity in the HPL book with interested stakeholders (Underwriting, Actuarial, Executive Management) Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives Assess and evaluate individual specialist and team performance, provide feedback and develop training needs Prepare and distribute reports by collecting and summarizing information Assist in preparation of budgets, evaluation of expenses and assess resource needs Foster and encourage strong relationships with internal stakeholders (Underwriting, Actuarial) Promote and enhance strong relationships with customers and channel partners Participate in special projects as requested Travel to other claim offices, mediations, trials, and conferences as required Education Bachelor's degree or equivalent work experience JD, RN, other advanced degree, or focused technical degree a plus Certification Must have or be eligible to receive claims adjuster license Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or I-Lead or other Management Training Qualifications Minimum of 10 years of claims handling experience or equivalent combination of education and experience Successful completion of 5 years as a Senior Claims Specialist or Executive Claims Specialist a plus Excellent written and oral communication skills Strong analytical and problem solving skills Strong organization and time management skills Ability to deliver outstanding customer service Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word) Ability to work in a team environment Strong desire for continuous improvement Markel offers hybrid working schedules of 3 days in the office and 2 days remote. US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $90,500 to $150,900 with a 25% bonus potential. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com. No agencies please.

Posted 1 week ago

Claims Complex Director - Healthcare Professional Liability (Hpl)-logo
Claims Complex Director - Healthcare Professional Liability (Hpl)
American International GroupCA, CA
Claims Complex Director - Healthcare Professional Liability (HPL) Join us as a Claims Complex Director to take on key responsibilities within a world-class claims function. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact This position will ensure high quality claims handling within the Healthcare Professional Liability ("HPL") Claims Department of General Insurance (AIG Claims, Inc.). Manages an active claims portfolio of the most complex and high exposure medical malpractice (and some GL) claims at primary and excess coverage layers, applying best claims handling practices and following company protocols to manage and oversee all aspects of claims handling, including coverage determinations, investigations, and trial and resolution strategies. The analyst will investigate losses, orchestrate defense strategies for healthcare provider insureds, conduct independent assessments as to exposures and develop/implement effective litigation and action plans, including opportunities for contribution. Drives resolution of claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, negotiating complex settlements, and partnering with insureds and counsel to manage complex litigation. Determines the scope and extent of available coverage and vets/reports complex coverage issues when conflicts arise or are conceivable which may require increased internal coordination with the corporate legal team. Achieves quality standards by effectively managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. Reports large losses and potential challenges anticipated in a given claim early and often to senior leadership. Prepares and presents high profile, complex information to senior leadership, customers, counsel, insureds, brokers, and others by effectively identifying high profile matters, developing executive loss summaries, coordinating and communicating resolution strategies and sharing relevant current events and case law. Maintains full compliance with NPDB and state medical malpractice reporting requirements. Participates in mediations, attend trials and occasionally conduct outside claim audits. Obtains appropriate authority to independently negotiate multi-million dollar claims with premier plaintiffs' counsel nationwide. Utilize ADR when necessary. Effectively strategizes and coordinates litigation budgets with counsel, insureds and third party vendors. Establish clear ground rules with defense and coverage counsel to maintain budget and work product expectations. Keeps abreast of significant changes in the law, claims and industry trends (not limited to medical malpractice), and regulatory changes. Some travel will be required. What you'll need to succeed 7+ years of medical malpractice / professional liability complex claims and/or complex litigation experience. Law Degree (J.D.) or equivalent preferred. Strong written and verbal communication skills along with strong negotiation, litigation management and interpersonal skills. Excellent organizational and computer skills combined with the ability and flexibility to work in a dynamic, challenging and fast-paced environment. Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. Extensive experience in leading complex negotiations, as well as developing and implementing resolution strategies. Ability to lead multiple and shifting priorities in a fast-paced and challenging environment. Must be willing and able to travel occasionally. Ready to take your career to the next level? We would love to hear from you. For positions based in San Francisco, the base salary range for this position is $97,000-$134,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview. #LI-NT1 #claims #legalcareers #legaljobs #healthcare Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. We consider qualified applicants with criminal histories, consistent with applicable law. Functional Area: CL - Claims AIG Claims, Inc.

Posted 30+ days ago

Manager- Healthcare Consulting-logo
Manager- Healthcare Consulting
EisnerAmperIselin, NJ
Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is seeking a Manager for our Health Care Consulting Group. In this role, you will focus on client service projects pertaining to Hospitals and Medical Centers, Physician Practices and Networks, Government Entities, and Accountable Care Organizations. In addition, you will be responsible for supervising senior staff to execute client engagements while managing multiple client projects. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Manages the client engagement team through all phases of a project, including strategic planning, work planning, mobilization, execution, and closeout to meet the scope, schedule, and budget Experience advising healthcare clients on end-to-end revenue cycle operations, including patient access, charge capture, coding, billing, claims management, and collections Proven ability to assess and improve RCM processes to enhance reimbursement, reduce denials, and decrease days in A/R. Lead RCM transformation projects such as workflow redesign, technology implementation or vendor optimization Exhibits excellent client service skills including the identification of opportunities to provide additional services to clients and/or non-clients. Supports business development activities including client relationship development, program-specific positioning activities, teaming arrangements, proposal preparation, presentations, and contract negotiations consistent with established business development processes. Builds and maintains a growth pipeline, gather referrals, and maintain extensive knowledge on the firm's service lines and offerings, as well as market conditions and penetration of services and solutions. Serves as one of the firm's primary contacts with the client and provides timely communication with client leadership as well as the firm's leadership. Strong involvement in client deliverables May be required to occasionally work extended hours, or travel to/work from different firm offices and/or client locations Basic Qualifications: Bachelor's degree in Business, Health Administration, or related field is required 2+ years in a management or supervisory role 5+ years of related and progressive health care management consulting or health care financial and operations experience Revenue Cycle Management experience is required Preferred/Desired Qualifications: Ability to travel up to 30% Master's Degree in Business, Health Administration, or related field is preferred EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About our Healthcare Sector Services Group: The Health Care Consulting Group provides tailored services to a wide range of clients: hospitals and health systems, academic medical centers, physician and ancillary services practices, entrepreneurs and PE Firms, managed care entities and government agencies. EisnerAmper assists our health care clients in creating and maintaining a value-based network, implementing positive operational improvements and building sustainable plans to meet strategic, financial and growth goals. The Health Care Consulting Group takes a hands-on approach to optimize performance and revenue through improved operations, governance structures and planning processes while leveraging data and analytics. The team has significant experience with deal structure design, valuation, and negotiations, as well as value-based contracting and assessing clinical programs. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com #LI-LH1 #LI-Hybrid #LI-Remote Preferred Location: New York For NYC and California, the expected salary range for this position is between 85000 and 150000 The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

Posted 2 days ago

Government Healthcare Financial Consultant-logo
Government Healthcare Financial Consultant
Clark InsuranceMinneapolis, MN
Company: Mercer Description: We are seeking a talented individual to join our Government Healthcare Consulting team (GHSC) at Mercer. This role will be based in Phoenix, Atlanta or Minneapolis. This is a hybrid role that has a requirement of working at least three days a week in the office. The Government Healthcare Financial Consultant partners with state governments to examine financial reports in order to understand emerging Medicaid health care experience as well as the financial performance of managed care organization and interacts with credentialed actuaries and financial executives to ensure Medicaid dollars are being utilized efficiently. We specialize in assisting government-sponsored programs in becoming more efficient purchasers of health services. We bring the best critical thinkers forward in helping our clients address their issues. We will count on you to: Work with client and team project managers to clearly define the scope, timelines and deliverable(s) of the project; ensure development and proposes essential project documents, including the budget and work plans Ensure regular communication with client to review project status and expectations; provide expertise and insight to the client and team to solve potential problems within the project; manage scope of project, budget and timelines What you need to have: BA/BS degree 3+ years of healthcare financial analysis experience, including financial modeling, or rate setting Ability to work on team projects and initiatives in a dynamic environment Advanced MS Office skills What makes you stand out? Medicaid program experience is strongly preferred Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. The applicable base salary range for this role is $68,500 to $137,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Posted 3 days ago

Business Development Manager - Life Sciences & Healthcare-logo
Business Development Manager - Life Sciences & Healthcare
Airgas IncBronx, NY
R10066410 Business Development Manager - Life Sciences & Healthcare (Open) Location: Bronx, NY - Retail shopLincoln Park, NJ - Filling industrial, White Plains, NY - Retail shop How will you CONTRIBUTE and GROW? The Business Development Manager is responsible for developing new business opportunities within the Healthcare and Life Science sector. This role will be focused on expanding Airgas's market share by identifying and winning new customers across this growing sector. Identify and develop new business opportunities within the Healthcare and Life Science sector. Develop and execute strategic sales plans to penetrate new accounts. Build strong relationships with key decision makers at customer sites. Negotiate contracts and agreements to secure new business. Provide input to marketing initiatives to drive awareness of our products and services. Maintain accurate records and forecasts to ensure management have visibility of pipeline and progress. ____ Are you a MATCH? Bachelor's Degree preferred from four-year College or University or one to two year of related experience and/or training or equivalent combination of education and experience. 3+ years of experience selling medical, specialty or industrial gases and equipment to independent distributors and customers while working for an industrial or specialty gas producer. Industry experience and related product knowledge is essential. Negotiating and selling skills required with a proven record of achieving or exceeding assigned sales goals. Prior experience with SAP order entry software preferred. Excellent presentation, good negotiating and public speaking skills are required. Experience selling into the Healthcare and Life Science sector. Proven track record of success in developing new business opportunities. Strong understanding of the Life Science industry and its applications. Pay Rate: 70k-85k ____ We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children. _ ____ Your differences enhance our performance At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _ ____ Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request. Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _ ____ California Privacy Notice

Posted 30+ days ago

Adjunct - Healthcare Specialist-logo
Adjunct - Healthcare Specialist
Ivy Tech Community CollegeAnderson, IN
Adjunct Faculty positions are temporary, part-time positions hired each semester on an as-needed basis. The adjunct faculty member will be responsible for creating a learning environment that assists students in reaching their goals; and for providing effective instruction and assessment within the framework of common syllabi provided by the School. Major Responsibilities: PROGRAM OPERATION: Perform all instructional duties necessary to teach and facilitate student learning in assigned classes. Provide syllabus appropriate to course(s) being taught to students and follows syllabus content and requirements. Maintain student attendance and grading records according to College policy as outlined in the Adjunct Handbook. Submits requested information within established timelines. STUDENTS: Is available to students outside scheduled class time to answer questions/provide assistance. Deal with student concerns and, if necessary, consult with program coordinator to resolve issues. INSTRUCTION: Meet all scheduled classes of contracted course(s). Use technology such as Blackboard, PowerPoint, etc. as appropriate. In event of emergency absence, notifies program/department chair. Conduct all activities with an appreciation and respect for diversity of people, styles, and views. Promote same as an integral part of one's work. Minimum Qualifications: A qualified faculty member in Healthcare Specialist meets all three of the following criteria: Possesses an earned baccalaureate or higher degree from a regionally accredited institution; and Has a minimum of 2 years directly related work experience; and Holds certification or licensure in a health care discipline providing care or service directly to patients. HLHS 113 Course Standard: A qualified faculty member teaching HLHS 113 meets both of the following criteria: Meets the Healthcare Specialist Program Standard, or Possesses an earned associates degree or higher from a regionally accredited institution with at least 5 years directly related work experience; and Possesses current certification in Dementia Care. HLHS 117 and HLHS 130 Course Standard: A qualified faculty member teaching HLHS 117 and HLHS 130 meets all of the following criteria: Possesses an earned associate's or higher degree from a regionally accredited institution, and Is a licensed Registered Nurse holding an unencumbered license in the state of Indiana, and Has a minimum of two years licensed nursing experience, of which at least one year must be in the provision of long term care services, and Completed the required Indiana state department of health instructor QMA course. HLHS 112, 114 Course Standard: A qualified faculty member teaching HLHS 112 and 114 meets all four of the following criteria: Possesses an earned associate's or higher degree from a regionally accredited institution, and Is a registered Nurse, and Has a minimum of two years licensed nursing experience, of which at least one year must be in the provision of home health care, and Completed the required train the trainer sessions from the Indiana Home and Hospice Care Foundation HLHS 117 and HLHS 130 Course Standard: A qualified faculty member teaching HLHS 117 and HLHS 130 meets all of the following criteria: Possesses an earned associate's or higher degree from a regionally accredited institution, and Is a licensed Registered Nurse holding an unencumbered license in the state of Indiana, and Has a minimum of two years licensed nursing experience, of which at least one year must be in the provision of long term care services, and Completed the required Indiana state department of health instructor QMA course. HLHS 221/222 Course Standard: A qualified faculty member for HLHS 221 and 222 meets both of the following criteria: Is a licensed Registered Nurse holding an unencumbered license in the state of Indiana, and Has a minimum of two years of licensed nursing experience, at least one of which must be experience in an acute care setting. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Posted 30+ days ago

Manager, Major Account Sales, Healthcare & Education-logo
Manager, Major Account Sales, Healthcare & Education
BrotherSpokane, WA
The Company at a Glance Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother's Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru. Why Work at Brother? Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning. The Manager, Major Account Sales, Healthcare & Education develops a sales strategy/business plan to expand Brother sales within the assigned territory and achieve sales quota with Healthcare and Education vertical end-user accounts in the U.S. The Manager opens net new accounts and continue to increase business with current customers through an executable sales strategy. Additionally, the role manages current accounts and engages with customers to foster strong relationships and add critical net new sales. WHAT YOU'LL DO Account Management: Identify top current end-users in territory; engage regularly with these customers to drive solid relationships, continue current customer sales, and add critical new net sales Participate in relevant market events, including but not limited to trade shows, technology seminars, and association meetings Collaborate with cross functional teams such as marketing, engineering, and business development to discuss Healthcare and Education vertical solutions and provide feedback on customer needs, workflows, and applications Coordinate team selling activities to ensure utilization of all available resources in prospecting/account management activities Manage all territory HC-EDU bids and RFPs that Brother participates in- both directly and via authorized resellers Stay current with and monitor all variants of contracts in the HC/ED space--- including state contracts, GOV-SLED buying groups, consortiums, and cooperative agreements Sales Strategy Development: Develop an ongoing sales & market business plan/strategy for the territory with objectives and measures to meet sales goals Identify key applications and solutions market for our printing, scanning, and labeling products in the territory Identify and capitalize on strategic partnerships, both internally and externally, communicating frequently so as to penetrate specific end-user customers through a variety of ways, including but not limited to training, inside sales strategy, new solutions, webinars, promotions, and key sales calls Execute strategic sales plan & review findings with management chain weekly Reporting & Administrative Requirements: Provide a monthly report on events of the month and keep all details updated in CRM system weekly Manage and keep an updated calendar at least 90 days in advance Review all vertical sales information from the CRM (Salesforce) detailing specific sales opportunities and all relevant activity Analyze and strategize on report findings with management chain, continually monitoring and adjusting sales strategy as needed ABOUT OUR IDEAL CANDIDATE Education Bachelor's Degree (or equivalent experience) in Business, Marketing, IT, or related field- Preferred Experience Minimum 7 years a combination of experience spanning the following areas: Experience in a Sales environment, managing accounts within a region Experience managing Medium-Large end-user accounts, preferably with specific knowledge on industry operations Licenses & Certifications HIPPA Privacy and Security Trained; Google for Education- Certified Education Level 1- Preferred Software/Technical Skills "Computer peripheral" area (e.g. Printer/Fax/MFC products & solutions) Automation products (e.g. Digital copiers network applications) Customer Relationship Management (CRM) (Salesforce preferred) Other Skills, Knowledge, & Abilities Demonstrated ability to collaborate effectively with internal/external teams, and maintain positive client relationships Excellent communication & presentation skills (verbal & written) Ability to diagnose customer issues & problem-solve for solutions Knowledge of existing contacts, Book of Business with Healthcare, and/or Education (K-12, Higher Education) end customers ADDITIONAL DETAILS FOR THIS ROLE The salary (or hiring) range for this position is $ 115,000 - $ 130,000 per year Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/ #LI-Remote WHAT WE OFFER OUR EMPLOYEES At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us: Competitive Compensation: We offer a competitive salary and bonus program to reward your hard work and dedication Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match Professional Development: We're committed to helping you grow in your career with opportunities for training and development Work-Life Balance: We support your well-being with flexible work arrangements and a focus on work-life balance Employee Engagement: Join a team that values your contributions and celebrates success together Learn more about our benefits: https://careers.brother-usa.com/benefits Learn more about life at Brother: https://careers.brother-usa.com/lifeatbrother Benefits We offer a comprehensive benefits package with diverse plan options to meet your family's needs, including health, vision, and dental insurance-all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. To learn more, visit our benefits page: https://careers.brother-usa.com/benefits Our Mission, Vision, & Culture Our mission is to live our "at your side" promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed. To learn more about our culture drivers and company culture, visit: https://careers.brother-usa.com/ourculture About Where We Work Brother's corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always "at your side" for our customers. Links to Learn More To hear more about our business and culture, visit these helpful links: Brother's Product Categories: https://careers.brother-usa.com/our-products Diversity, Equity, and Inclusion (DEI) and Employee Resource Groups (ERGs): https://careers.brother-usa.com/employee-resource-groups-diversity Corporate Social Responsibility: https://careers.brother-usa.com/our-corporate-social-responsibility-sustainability Work-Life and Flexibility: https://careers.brother-usa.com/lifeatbrother Growth and Development: https://careers.brother-usa.com/career-development Follow us on LinkedIn: https://www.linkedin.com/company/brother-usa/ Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.

Posted 30+ days ago

Healthcare Outside Sales Executive-logo
Healthcare Outside Sales Executive
Patientpoint, IncHerndon, VA
Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Job Summary: The position is responsible for marketing and 'selling in' various patient engagement and educational digital programs within a selected territory/region to both current clients and new physician offices, specialty provider groups, and health systems. Travel will be required. What You'll Do Creatively execute sales activities for assigned territory to meet business objectives. Prospecting new customers including in-person, email, and phone 'cold call' outreach. Develop strategies and enhance relationships with physician offices, specialty group practices and health systems in assigned territory - across all communication (phone, email, Skype/Webinar, In-person). Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations and outreach on daily basis. Constant follow-up to ensure effective and timely communication on all sales calls. Daily use of Salesforce.com to record all sales activity, prospect accounts and submit paperwork. Staying up to date on customer needs and the competitive landscape. Attend and staff PatientPoint booth at various regional / national trade shows throughout the year. Team collaboration: establishing and maintaining effective working relationships with teammates and internal support departments. Attend and participate effectively in territory, regional and national sales meetings. Communicate and collaborate with Regional VP / SVP on specified quarterly goals and achievements. What We Need Bachelor's preferred degree or equivalent professional sales experience 1+ years of sales experience; requisite comparable experience as deemed appropriate by PatientPoint; ideal candidate can provide goals and how they reached those goals consistently. Proficient in Microsoft Word, Excel, Outlook Desired Qualifications: Experience selling into provider medical practices is desired Experience in using Salesforce.com is preferred What You'll Need to Succeed An entrepreneurial "own the business" work ethic is critical Persuasive-A convincing communicator and presenter Self-Starter-Excels working independently Highly Organized- Effective time management, organization and multi-tasking skills. Goal Oriented-Possesses a winning competitive spirit Resourceful-Clever, industrious and adapts quickly Self-Assured-Exhibits and inspires confidence Integrity- Provides accurate information to customers and corporate personnel Strong Communicator- Exhibits very strong verbal and written communication skills Positive "Can Do" Attitude Professional - we are presenting to Doctors, Hospital marketers and Medical professionals and a demeanor of professionalism, diplomacy, sensitivity, and tact is key Team Player - must be able to collaborate with other employees on projects About PatientPoint: PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation's largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year. Latest News & Innovations: Named A Best Place to Work Across Multiple Prestigious Platforms! Read More Featured on Built In's article "Companies That Pay Well". Read More Now Culture Content Certified by VentureFizz. Read More What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates. PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

Posted 30+ days ago

Designer I - Healthcare Education-logo
Designer I - Healthcare Education
McAdamsRaleigh, NC
McAdams is a full-service land planning, landscape architecture, civil engineering, transportation, and geomatics firm located in North Carolina, South Carolina, Texas, and Florida. We seek to partner with our clients to create meaningful experiences through inspired design. Our employees are what make McAdams different. We bring experiences to the forefront of everything we do, and to do that takes special people. Position Overview A Designer I (DI) will work as an integral part of a team to produce plans with a high degree of accuracy in a fast-paced environment. A DI will primarily work in a support role to assist the team with individual design elements of the project. Key Responsibilities Learn, apply, and uphold McAdams' CAD and design standards to ensure consistency and quality in plan production Set up comprehensive sheet packages for construction drawing plan sets, accurately incorporate internal and external redlines, and maintain precise documentation Compile detailed plan sheets, including standard notes, construction sequences, and relevant technical specifications to support project completeness Collaborate on conceptual designs and develop detailed site layout plans using due diligence documents to guide design accuracy and regulatory compliance Contribute to the development of both preliminary and final utility layouts, focusing on efficient water distribution and sanitary sewer infrastructure Assist in the creation of preliminary and final grading plans, generate 3D surface models, and conduct thorough earthwork volume analysis to ensure cost-effective project execution Utilize Civil 3D software proficiently to create and modify complex alignments, profiles, surfaces, and comprehensive pipe network designs Support storm drainage system planning and sediment/erosion control design efforts to align with environmental and project-specific requirements Act as a liaison by effectively communicating and coordinating tasks with various internal project teams to foster integrated project delivery Work collaboratively with the project team, following company standards from initial concept design through construction administration to achieve successful project outcomes Actively participate in team discussions, share insights, and contribute to a collaborative work environment that enhances the overall McAdams experience and promotes professional growth across departments Perform other duties as assigned Skills + Experience Four-year bachelor's degree from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field required 0 - 2 years of experience in civil engineering or related field preferred Experience with AutoCAD Civil 3D preferred EI on path to PE preferred Strong attention to detail, effective communication skills, ability to work collaboratively, and willingness to learn Demonstrated ability to think critically and contribute to creative solutions for design challenges Ability to manage multiple tasks and meet deadlines in a fast-paced environment Work Environment + Physical Demands The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions. Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time. Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally. Additional physical duties may be required as necessary. McAdams is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran's status, or any other legally protected status. If you need assistance with our online application system process, please contact the Human Resources Team at 919.361.5000 or hrteam@mcadamsco.com. Please read these notices for important information regarding applying for work with McAdams. Know Your Rights: Workplace Discrimination is Illegal E-Verify (English/Spanish) Right to Work (English/Spanish)

Posted 1 week ago

Healthcare Planner-logo
Healthcare Planner
Flad ArchitectsRaleigh, NC
Overview If you enjoy solving complex challenges in a collaborative environment that celebrates each person's ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm, with ten offices across the country, specializing in science, healthcare, academic, and workplace spaces. Flad is a team of creative, intelligent, energetic people who help our clients tackle the issues that change people's lives. How will your days be spent This position is responsible for planning, programming, and developing healthcare departments within large, complex medical facilities. Collaborate with multi-disciplinary teams to deliver specific pieces of projects (e.g., departments, floors, etc.) on schedule and within budgets. Guide and manage user/client expectations by coordinating and running user meetings for needs assessment in order to prepare functional and space programs. Responsible for articulating and communicating the client's vision, goals, and objectives through development of the project work plan during the planning phase. Participate in client presentations and project meetings, helping to provide direction for team members and consultants. Begin presenting to upper-level client groups. Assist the production team to produce documents reflective of the owner's goals and consistent with project goals, planning parameters, and program intent. Be available to the CA team to answer clinically significant questions and provide solutions. Oversee the shop drawing review process to ensure design intent is met. May mentor less experienced planning team members. Travel to clients may be involved depending upon client needs. What you bring to this role Experience Minimum of ten years of recent experience in planning, programming, and developing healthcare departments within large, complex medical facilities required. Broad base of experience with inpatient, ambulatory, diagnostic, and academic medical facilities required. Projects completed with multiple clients preferred. Thorough knowledge of codes and standards as related to healthcare facilities, individual municipalities, State, IBC, ADA, ANSI, NFPA, FGI Guidelines, and specialty-specific standards required. Software Proficiency in Revit required AutoCAD preferred Education Associates degree in architecture, engineering, planning or related field required; architectural degree preferred. Professional registration preferred. Sustainability accreditation preferred. Flad offers a wide range of benefits including: Health, dental, and vision insurance Generous paid time off and paid holidays Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection - life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP) Continuing education and career development - internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration and organization reimbursement Hybrid work environment Flad Architects is an Equal Employment Opportunity employer. Flad will provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you need a reasonable accommodation to apply for a position, please contact Human Resources at 608-238-2661 or email us at humanresources@flad.com.

Posted 30+ days ago

Product Strategy Senior Manager, Wellness And Chronic Solutions - Cigna Healthcare - Hybrid-logo
Product Strategy Senior Manager, Wellness And Chronic Solutions - Cigna Healthcare - Hybrid
CignaBloomington, MN
This is a hybrid position (3 days per week in-office + 2 days work at home). This position is a Hybrid role where the Cigna policy requires office alignment. This role is part of the Cigna Product Core Solutions organization focused on driving the wellness and chronic product strategy for Cigna Healthcare with a primary focus on US Employer. The Product Strategy Senior Manager is responsible for identifying, prioritizing, scoping, and delivering on Cigna's needs and driving strategy for product management and implementation. This individual will interface with and collaborate with respective Evernorth product peers, vendor partners, segment representatives, and development teams to elevate Cigna Healthcare needs threading through solution design, development and delivery. This position is a people manager role which requires well-developed matrix management skills with proven ability to drive to consensus and demonstrate high influencing without authority. This person will accomplish significant objectives in a highly complex environment to develop and execute strategies that maximize innovation, growth and revenue while enhancing the customer experience and improving health outcomes. Responsibilities: Cigna Healthcare Product Lead for Wellness and Chronic Solutions represents Cigna buyer group needs and drives the associated go to market strategy to meet those needs. Defines Cigna's 3-5 year strategy for wellness and chronic solutions by leveraging data and insights, understanding client needs, assessing the landscape and trends and identifying cost opportunities. Working with the segments and Go to Market team to align on the strategy and priorities and influencing the Wellness and Chronic Solutions roadmap aggregating Cigna Healthcare needs across segments for wellness and chronic solutions. Provides strategic guidance / oversight to stand-up a massively complex set of solutions that leverage enterprise assets and value proposition. Overall responsibility for the design and investment to ensure on-time and on-budget delivery of new products and enhancements. Write business requirements, oversee technical development and product refinements including architecture, requirements, and documentation for the end-to-end experience. Lead and manage a team of product managers inclusive of providing guidance, mentorship and support as the team manages multiple product initiatives. Be a player coach. Coordinates with Evernorth product team/peers to align on solution roadmap, product pipeline and solutions Cigna will enable across segments. Supports Cigna Healthcare compelling business case development and value analysis for wellness and chronic solutions inclusive of portfolio submission requirements, pricing analysis and associated required materials to socialize strategy and facilitate funding submission. Reviews performance of solution (Evernorth to provide performance reporting of legacy solutions) and provides collective feedback to Evernorth on improvements needed, driving and owning tactical resolution with the Evernorth team. Management of escalated solution service issues, interfacing with colleagues to drive root cause, resolution and remediation plan holding owners accountable remediation timelines. Defines and accountable for Cigna Healthcare end to end go to market approach of selected Wellness and Chronic Solutions including but not limited to: market requirements such as pricing, packaging, feature requirements, implementation requirements, performance guarantees, reporting. Defines and accountable for all aspects of Cigna launch enablement/ongoing maintenance of selected Wellness and Chronic Solutions including but not limited to: development of B2B marketing materials, sales trainings and demos, RFPs responses, proposal library, KnowledgeXchange Content, ongoing sales support to drive adoption and penetration in support of sales targets, PBAB/ERC, issue escalation/resolution/remediation, collaborating with Evernorth Product on solution performance management. Qualifications: Bachelor's degree or equivalent experience 10+ years of experience within the healthcare industry with 3-5 years healthcare product experience required. People management experience required. Knowledge of Cigna's segments, products and supporting platforms preferred. Experience with sales, consultants and clients. Strong financial acumen with financial analysis experience, knowledge of pricing methodologies and/or business case development preferred. Trusted team player with proven ability to foster, effectively manage working relationships and influence without authority within a matrix environment. Tenacious self-starter, ability to work independently. Demonstrated ability to drive results with heightened sense of urgency. Ability to travel to consultant meetings and client meetings as appropriate. Ability to work in a consultative manner with peers, internal matrix partners and brokers/clients. Creative thinker with ability to think outside the box and translate ideas into actions; ability to demonstrate problem solving skills. Ability to juggle multiple priorities and work with frequently shifting priorities and due dates. Comfort with and ability to manage through ambiguity. Experience with difficult conversations and holding partners accountable. Proven oral and written communication skills across various levels of the organization. Ability to craft clear, concise communications/language to be shared externally with clients and brokers. Demonstrated experience in delivery of presentations to internal and external parties, including client and consultants. Heightened attention to detail and quality. Strong proficiency in Microsoft Office Suite If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 133,900 - 223,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 30+ days ago

Government Healthcare Actuarial Consultant-logo
Government Healthcare Actuarial Consultant
Clark InsuranceMinneapolis, MN
Company: Mercer Description: We are seeking a talented individual to join our Government Human Service Consultant (GHSC) - Informatics team at Mercer. This role can be based in Phoenix, Atlanta, Washington DC or Minneapolis, and it is a hybrid role with a requirement of working at least three days a week in the office. Medicaid is a government-sponsored health insurance program in the United States designed to provide healthcare coverage to low-income individuals and families. As a consulting firm specializing in Medicaid, Mercer's GHSC team assists state governments in optimizing their Medicaid programs. Our team plays a vital role in managing and analyzing Medicaid claims data to enhance patient access to care, improve cost efficiency, and elevate the quality of services provided to these individuals. As a Government Healthcare Actuarial Consultant, you will have the opportunity to collaborate with experienced programmers, actuaries, and clinicians, contributing to meaningful projects that aim to positively impact the lives of individuals and families in need. Join us in making a difference! We will count on you to: Serve as actuary on large and complex capitation rate setting and other actuarial projects. In conjunction with the project leader, work with the client to define the scope of the project and serve as an expert on rate structure and methodology and ensure consistency with federal regulations and actuarial standards Develop the rate setting assumptions that are built into the data model and informs client and project team on impact of data assumptions and provide on-going review and guidance during the data analysis process Collaborate with client team and project team to finalize rates and educate client on the impact of their policies on the data and rates Draft project communications, including rate capitation letters and act as actuarial authority that signs and certifies rate capitation letters What you need to have: BA/BS degree Actuarial credentials (ASA or FSA, MAAA) strongly preferred. We may consider otherwise qualified candidates that are close to receiving actuarial credentials 3+ years minimum health actuarial experience, with Medicaid actuarial experience strongly preferred Excellent interpersonal skills; strong oral and written communication skills Ability to prioritize and handle multiple tasks in a demanding work environment Strong critical thinking and analytical problem-solving skills What makes you stand out? Medicaid actuarial experience (any state program) or actuarial consulting experience Experience related to health plan analysis or capitated rate development Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. The applicable base salary range for this role is $73,500 to $147,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Posted 3 days ago

Business Analytics Manager (Healthcare Product)-logo
Business Analytics Manager (Healthcare Product)
WhoopBoston, MA
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. We're seeking a strategic, insights-oriented Health Product Analytics Manager to join our Product Analytics team and embed directly with WHOOP's Healthcare Product group. This role is ideal for someone who is passionate about behavior change, health outcomes, and creating world-class digital experiences. You'll support the development of new features focused on early detection, physiological coaching, and personalized health guidance. We are looking for an individual who can be fluent in data, driven by product thinking and is looking to deeply understand and tackle complex analytics challenges. This person should feel empowered to foster their own curiousity and raise support for ideas that meaningfully impact the WHOOP member experience. Ultimately this person should feel comfortable getting their hands dirty as a player-coach, leading and developing analysts alongside their own work-streams. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.* RESPONSIBILITIES: Partner with key stakeholders across the Product team, as well as Software, UX, Data Science, Marketing, and Strategic Finance teams to align on goals and quantify impact for key member touchpoints, and identify new sources of value for our members. Help build and refine health-specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member-reported value. Uncover insights about key member segments - including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support. Create repeatable tools and processes for analytics across new health features and algorithms- from data pipelines to dashboards and weekly health performance reviews. Generate and drive the strategic analytic roadmap to unlock insights about our members, how they are using the product and guide our product team with action-oriented recommendations. Collaborate with a high-performance team, providing thought leadership to identify the most impactful ways to drive decisions and improve retention. Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement. QUALIFICATIONS: 6+ years of experience in a deeply strategic/analytical role, including partnership with product and development teams. A self-serve player-coach; able to take broad business questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations. Strong storytelling skills - able to create compelling and concise presentations that convey actionable solutions to complex, ambiguous problems. Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations. Experience and knowledge running experiments (e.g. A/B testing) and working with development teams Advanced skills in SQL and understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (eg. Looker, Tableau, Hex) Experience leading and developing a team, including driving large projects and mentoring junior analysts. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 30+ days ago

Associate, Healthcare Investment Banking - Cain Brothers (Relocation Provided - Nyc, Chicago Or SF)-logo
Associate, Healthcare Investment Banking - Cain Brothers (Relocation Provided - Nyc, Chicago Or SF)
Keybank National AssociationAlbany, NY
Location: 1301 Avenue of the Americas - New York, New York 10019 Cain Brothers We advise the interconnected healthcare industry with a holistic viewpoint, unrivaled expertise, and innovative strategic and financial solutions. We offer a comprehensive range of investment banking services to meet the M&A, capital raising and strategic needs of our clients. Deep knowledge of the industry and significant experience to efficiently execute the most complex transactions of all sizes. We focus on corporate and not-for-profit healthcare, have a deep understanding of all key sectors, long-term relationships with leaders of all key constituencies, and experienced senior bankers. Position Overview Associates provide day-to-day execution of investment banking mandates (merger & acquisitions, capital raising and strategic advisory assignments) as well as support sector coverage and business development. Our bankers are engaged in industry verticals, including providers / services, payers, information technology, and life sciences / medtech. Qualifications Three years of relevant experience in healthcare investment banking Experience in managing and training junior investment bankers Strong educational background with a Bachelors and Masters degree preferred Excellent business writing and financial analysis skills Proven ability to work well in a fast-paced team environment Outstanding work ethic Must be willing to travel when necessary Series 79 and 63 licenses preferred KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status COMPENSATION AND BENEFITS Equal Pay Posting Language This position is eligible to earn a base salary in the range of $175,000 to $225,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 07/01/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote

Posted 30+ days ago

Healthcare Project Manager-logo
Healthcare Project Manager
Perkins WillCoral Gables, FL
At Perkins&Will, we passionately believe that design can transform lives and enhance communities, creating healthy, sustainable places to live, learn, work, play, heal, move, and explore. We're in it for the greater good, we design to create places with meaning, and we design with purpose. Join the brightest minds in Healthcare architecture. Who Are You? Perkins&Will Miami is seeking a highly motivated individual with a minimum of 8 years of professional experience to fill the role of Project Manager for our Healthcare Practice. To join us you should have: Professional degree in architecture or related discipline. Professional architectural license. Experience in Healthcare. High level of creativity, innovative thinking and problem solving. Strong verbal and written communication skills. Collaborative and professional work ethic. LEED GA and Professional Accreditation in one area of Living Design (LEED AP with Specialty, WELL AP, etc.) or obtained within 6 months of hire. Strong mentorship skills, as proven in previous experience. Knowledge of building codes, site analysis, preliminary design studies, contract documents, construction contract administration, and specifications Be highly proficient with Word, Excel, PowerPoint, Outlook, Adobe Acrobat, Revit. What will you Do? As a Project Manager - Healthcare on the Perkins&Will team, you will: Manage project teams, fostering collaboration, demonstrate strong and effective communication and direction which inspires high team performance, design ideas and successful project delivery. Take full responsibility for managing all aspects of projects to ensure efficient execution within scope and budget. Participate in developing and validating project scope and fee, budget and scope of services during the marketing and contract development process. Provide on-going communication through team meetings/minutes/up-date memos to project team. Interact comfortably with clients, consultants, and team members, while maintaining client's objectives. Responsible for managing projects using the Deltek Project Management system; completes work plans in Deltek; including identification of project team members, budget, consultants, schedule for completion, fees and costs as well as project change notices or other actions taking place on the assigned project. Communicate with clients, consultants, contractors, sub-consultants and other disciplines to ensure effective communication. Participate in marketing opportunities and develops successful client relationships for continuing business. Review work for accuracy, omissions, legibility, and for document compliance in accordance with the Project Delivery Manual. Coordinate staffing resources with Operations Director. Mentor Staff. Qualified and interested candidates should submit a resume and work samples. Include your resume and a compact, representative sample of your work (no larger than 4MB). Equal Employment Opportunity Statement Perkins&Will has established and adopted an Equal Employment Opportunity policy ("EEO"), which is part of the Company's Human Resources Policy. The purpose of this EEO policy is to ensure that all employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity or expression, gender reassignment, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state, or local law. In some cases, local laws and regulations may provide greater protections than those outlined here and employees will be covered by the laws of their local jurisdiction.

Posted 5 days ago

Concentrix Corp. logo
Customer Service Rep (Healthcare) On-Site
Concentrix Corp.Greenville, NC
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Job Description

Job Title:

Customer Service Rep (Healthcare) On-Site

Job Description

The Healthcare Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)

Applicants need to have a minimum 2 years call center experience for this role. Experience in healthcare is a plus.

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a Healthcare Customer Service Representative position at Concentrix is just the right place for you!

As a Healthcare Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Healthcare Customer Service Representative, you will:

  • Assess all in-bound calls to accurately and efficiently address member's needs by maintaining a strong customer focus.

  • Communicate with members in a warm, helpful and professional manner while simultaneously building credibility and rapport.

  • Be patient and compassionate while working as a team player and using all your available resources to provide the best outcome to the member.

  • Be efficient in navigating multiple systems.

  • Participate in ongoing training and self-development.

  • Maintain regular attendance and punctuality as scheduled and adhere to all company time and attendance policies.

  • Participate in activities designed to improve customer satisfaction and business performance.

  • Deliver exceptional customer experiences.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Healthcare Customer Service Representative role, whether English-speaking or Bilingual: (English/Spanish), will include:

  • Two years of call center experience required (healthcare experience preferred)

  • Ability to work in a fast- paced environment with extreme attention to detail and ownership

  • Advanced computer proficiency (including knowledge of windows-based applications)

  • Excellent written and verbal communications and typing skills (30 WPM) required

  • Demonstrate excellent communication skills and abilities to have critical conversations with individuals while maintaining a professional environment

  • Must reside within a 50 mile radius of the site

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:

  • The base salary range for this position is $17.00/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
  • Paid training (3 weeks/ 2 weeks of OJT)
  • Hours of operation: 8am-9pm; Monday-Friday
  • Lucrative employee referral bonus opportunities
  • Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
  • DailyPay enrollment option to access pay "early," when you want it
  • Mentorship programs that support your rewarding career journey

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Location:

USA Greenville SC - 2006 Wade Hampton - Bldg III

Language Requirements:

Time Type:

2025-08-31

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

  • English
  • Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.