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Guidehouse logo

Credit Balance Specialist - Physician Healthcare Claims

GuidehouseLewisville, Texas
Job Family : PFS General Travel Required : None Clearance Required : None What You Will Do: The Credit Balance Specialist (Physician Claims) will manage credit balance workloads and respond and follow-up on external and internal inquires in a timely manner. This position will be on a hybrid schedule working two days in the Lewisville, TX office and three days from home. Timely and accurately resolves credit balances. Process internal and external refund requests. Identify trends and escalate where appropriate. Maintain accurate, clear, concise and complete account notes and other relevant information. Respond to requests for information and resolve accounting discrepancies. Resolves unidentified payments through research. Research and respond to all patient inquiries received by telephone and mail. Update patient demographic information and initiate account adjustments. Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections. What You Will Need : High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED. 1-3+ years working within the following sectors: healthcare, insurance, business, finance or customer service. Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities. What Would Be Nice To Have : Credit balance experience within a hospital background PC skills in a Windows environment. Knowledge and utilization of desktop applications to include Word and Excel. Ability to initiate and follow through on projects and work independently with minimal supervision. #IndeedSponsored #LI-DNI What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 2 weeks ago

Crowe logo

Audit Manager - Healthcare

CroweFranklin, Tennessee

$81,000 - $192,000 / year

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Crowe is growing tremendously. We are looking for future leaders, which means a partner career path or growth opportunities . Are you up for the challenge? We’re looking for Audit Managers with experience in the Healthcare industry vertical. As an Audit Manager , you will further learn to lead, gain deep industry insight, and continue to grow relationships. With access to many resources and the support of executive leadership and your team, this is what your work includes: Responsibility of client relationships with a variety of clients to build positive relationships. Leading multiple teams and providing performance feedback to all members of those teams when engagements end. Your feedback is valuable. Anticipating and addressing client concerns and resolving problems as they arise. Promoting new ideas and business solutions that result in extended services to existing clients. We encourage creativity and to grow your expertise, which could make a difference at our firm. Continue learning the latest developments and the firm's standards and policies. Staying on top of industry developments and their effects on client's competitive position. Qualifications: 5+ years of recent and relevant public accounting external audit experience within the Healthcare industry. Your background should have experience in external audit working with Healthcare clients. Organization, communication, technical, time management, and accounting and auditing skills as you work efficiently with clients and adequately work on multiple engagements and teams. It is important that you interact with clients, prospects, all levels of staff, and colleagues in a professional fashion. You will need to be able to multi-task since planning, executing, and wrapping up various engagements may have to be performed concurrently. We require experience supervising engagement team members and instructing them on completing assigned task. This position requires you to be a licensed CPA in your aligned home office state or being able to acquire a reciprocal one for that state. Ability to work additional hours as needed and travel to various client sites. About the Team: The Audit & Assurance team at Crowe provides traditional attestation services as well as accounting and consulting on applying accounting principles. Audit & Assurance professionals demonstrate deep specialization through an understanding of the market and business challenges their clients face and a dedication to audit quality. Though Crowe has various different business units, Audit & Assurance is one of the largest practices. Learn more about our Audit & Assurance team! ​#LI-Hybrid #LI-Onsite We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $81,000.00 - $192,000.00 per year. Our Benefits: Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable. If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation

Posted 2 days ago

ClinDCast logo

Healthcare Technology Consultant – Business Analysis & Sales Analytics

ClinDCastAlbany, Alabama

$65 - $70 / hour

JOB DESCRIPTION: Job Title: Healthcare Technology Consultant – Business Analysis & Sales Analytics Location: USA (100% Remote) Experience: 10+ Years Job Description (Short) We are seeking an experienced Healthcare Technology Consultant to support business analysis and sales analytics initiatives for a national healthcare sales organization. The role focuses on delivering data-driven insights, dashboards, and strategic recommendations to internal stakeholders. Mandatory Skills 10+ years of experience in healthcare technology or technical consulting Strong experience in Business Analysis & Sales Analytics Advanced proficiency in SQL and Excel Hands-on experience with BI tools (Power BI / Tableau / Qlik) Experience working with healthcare data (Medicare, Medicaid, KPIF, etc.) Experience with CRM platforms (Salesforce preferred) Strong stakeholder communication and presentation skills Knowledge of HIPAA / healthcare data compliance Good to Have Healthcare Informatics or Analytics background Experience supporting national or enterprise sales teams This is a remote position. Compensation: $65.00 - $70.00 per hour Empowering the Future of Healthcare The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health. As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience. ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.

Posted 30+ days ago

FWD People logo

Group Account Supervisor, Healthcare

FWD PeopleBrooklyn, New York

$135,000 - $150,000 / year

Overview FWD People is a full-service strategic marketing agency delivering meaningful and measurable results in the health and non-profit sectors. We take pride in being our clients' trusted strategic partner—staying ahead of the curve, and leveraging our expertise and foresight to help them navigate change and seize opportunities. We approach every challenge with a commitment to innovation, excellence, and empathy, and we seek the same qualities in our team. As a fast-growing, senior group, we're excited to welcome more forward-thinking individuals who will help us drive growth, foster positive change within our clients' industries, and have fun along the way. As a Group Account Supervisor, you will oversee multiple workstreams or a larger, more complex integrated workstream within the healthcare portfolio. You will serve as the primary day-to-day partner for mid-level and select senior clients, ensuring clarity, momentum, and strategic alignment across projects. You bring strong experience in healthcare marketing, confidence interpreting scientific and competitive insights, and the operational rigor to manage cross-functional delivery at scale. Internally, you will mentor Account Supervisors, Senior Account Managers, and junior team members—elevating thinking, sharpening execution, and strengthening team cohesion across projects. What You'll Do Serve as the primary day-to-day contact for mid-level and select Director-level clients across multiple or highly complex workstreams. Provide strong workstream leadership: setting direction, aligning teams, and ensuring delivery meets strategic, creative, and regulatory expectations. Oversee integrated workflows across creative, strategy, medical, digital, and project management partners; ensure clarity of roles, responsibilities, and handoffs. Translate brand strategy, insights, and clinical context into actionable briefs and guidance for internal teams. Review and interpret scientific and competitive materials to ensure workstreams remain evidence-based and strategically grounded. Lead MLR planning and review processes; anticipate risks, guide clean submissions, and ensure efficient team alignment. Manage timelines, resourcing needs, and cross-functional reviews with increased autonomy and accountability. Provide day-to-day coaching and oversight to Account Supervisors, Senior Account Managers, and AEs; may manage direct reports. Lead quality control for assigned workstreams ensuring accuracy, strategic alignment, and consistency across deliverables. Partner with the Account Director or Group Account Director on brand planning, operational alignment, and integrated team workflows. Identify risks, inefficiencies, and opportunities for improvement across workstreams, bringing forward thoughtful recommendations. Play a key role in strengthening internal ways of working, supporting best practices across client service and operational excellence. What You'll Bring 7–9 years of experience in healthcare/pharma account or project management within agency settings. Strong understanding of brand strategy, clinical context, competitive landscapes, and regulated marketing. Demonstrated ability to lead multiple workstreams with clarity, ownership, and cross-functional confidence. Experience interpreting scientific and competitive materials and applying insights to project direction. Excellent communication skills: clear, direct, compassionate, and solutions-oriented. Strong MLR and regulatory experience, with the ability to run and troubleshoot processes independently. Ability to coach and mentor junior team members and elevate overall team performance. Highly organized and proactive; able to anticipate needs, solve problems, and maintain calm under pressure. Growing strategic instincts and comfort contributing to early-stage planning and discussions. A collaborative, team-driven approach with a commitment to high standards and operational rigor. Nice-to-Haves Experience in oncology, immunology, neurology, or rare disease categories. Background working with biotech or small-to-mid-sized pharma clients. Familiarity with digital marketing channels and integrated campaign execution. Experience managing direct reports or leading mentorship programs. Participation in new business pitches or business development initiatives. Who You Are A confident leader who brings clarity and calm to complex workstreams while empowering teams to excel. A strategic thinker who connects clinical insights, brand objectives, and operational realities into cohesive execution. A trusted partner who builds strong relationships with clients and colleagues through transparent communication and reliable delivery. A proactive problem-solver who anticipates challenges, identifies solutions, and drives continuous improvement. Working at FWD People We are a senior team that champions integrity, adaptability, excellence, and growth. Here, you'll collaborate with solution-focused colleagues to advance both our clients and our teams. Our office is located in Brooklyn Heights, and we offer a flexible hybrid work schedule. We value in-person collaboration and connection but also understand the importance of offering the flexibility to work from home. We are dedicated to creating a diverse, equitable, and inclusive workplace where everyone feels valued and respected. As an equal-opportunity employer, we welcome differences in race, gender, age, sexual orientation, disability, and more. We believe that diversity drives innovation and success, and we are committed to ensuring equal opportunities and fostering a culture of respect and collaboration. Interviewing at FWD People We believe in transparency and respect for your time. Our hiring process is designed to be open, fair, and as straightforward as possible, giving you a clear picture of what to expect while also giving us a chance to get to know you. Here's how it works: Initial Conversation: A friendly chat to learn about your background, goals, and what excites you about this opportunity (and in general). In-Depth Interview: A deeper discussion about your skills, experiences, and how you envision contributing to our team. Scenario Conversation: A collaborative discussion where we'll walk through a few real-world scenarios together. This is an opportunity to show us how you think through challenges, make decisions, and approach problem-solving. Final Interview: An onsite conversation with some additional folks on our team and leadership to explore how your unique talents align with our mission and values. We know that interviewing can sometimes feel overwhelming, which is why we're committed to keeping the process clear and communicative every step of the way. We're excited to learn more about you and appreciate you taking the time to get to know us! Benefits & Comp At FWD, we believe in supporting our team both personally and professionally. We offer excellent benefits, including 25 days off per year +16 paid holidays, matching 401(k), medical, dental & vision, paid maternity & paternity leave, home office setup, yearly team retreats, and a comprehensive professional development program including executive coaching and a yearly professional development stipend. As we continue to grow, we enhance our benefits package to meet the needs of our team. The salary range for this role is $135,000-$150,000. This role is based in NYC (Brooklyn) with a flexible hybrid work schedule.

Posted 1 week ago

A Place for Mom logo

Healthcare Account Executive - Knoxville

A Place for MomKnoxville, Tennessee

$80,000 - $115,000 / year

Exciting opportunity to join the A Place for Mom team as an outside sales Healthcare Account Executive . You will be the face of A Place for Mom with the hospitals and skilled nursing facilities in your territory and the families being discharged from the facilities as we grow the business. You are responsible for driving lead generation and move-ins to communities from your book of accounts. You are hungry, excited to build relationships with healthcare professionals, and persistent in finding the most effective approaches to grow each account in order to help more families find the care they need. What You Will Do: Work in a fast-paced, growing industry to help families and professional referral sources with seniors urgently needing to be discharged into a community meeting their needs or with a home care agency as they transition out of a hospital or skilled nursing facility Deliver on your target quota of families selecting a senior care option each month by generating daily qualified patient referrals from your assigned market plan accounts Currently maintains a portfolio of clients (social worker, case managers, and discharger planners) specifically in hospitals and skilled nursing centers within this open territory Develop, own, and grow your book of accounts to increase referral volume in your territory Cultivate new contacts within each account through networking, cold calls, and service presentations, following up with each referral source on discharge outcomes to reinforce the value A Place for Mom delivers Educate families on their care options and how they will work with you and a Healthcare Senior Living Advisor to find the right senior living option as they are discharged Work with your partner Healthcare Senior Living Advisors to deliver on your target quota of families in moving into a community or hiring in home care Leverage and analyze reports in our CRM and internal structure to develop and manage your pipeline Pilot new initiatives, tests, and processes (e.g., account scoring, CRM changes) in your territory and provide feedback to improve the tools and resources at your disposal Qualifications: Bachelor’s degree preferred 3-5 years of outside sales experience as an individual contributor with exceptional prospecting and lead generation abilities Knowledge of the Senior Living Industry Hospital/skilled nursing facility sales experience Proven track record of exceeding sales quotas and collaborating with other teams to do so Must be relationship driven with a strategic mindset Successfully demonstrated experience in presenting to target customers and overcoming objections Thrives in a fast-paced, change infused, independent environment with a willingness to roll up your sleeves, test new processes, and get the job done Hungry to learn and improve with a strong competitive approach Expected to travel daily into the accounts in your territory during the 5-day business week (locally) Strong communication skills with both internal and external stakeholders at all levels Effective time management skills Technologically focused and proficient in Microsoft Office, Google Sheets and a CRM (Salesforce preferred) Schedule: You will be in the field daily, working with your Regional Director to build your account plan each week to build, nurture, and grow your accounts to deliver on your monthly targets Your time in the field will include scheduled presentations at accounts, calls, and impromptu drop-ins to meet with case managers, discharge planners, doctors, and the patients being discharged Compensation: Base Salary: $80,000 On Target Earnings: $115,000+ (Uncapped) Benefits: 401(k) plus match Dental insurance Health insurance Vision Insurance Paid Time Off #LI-JR1 About A Place for Mom A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other. We’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are. Whether you’re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference. Our employees live the company values every day: Mission Over Me : We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy. Do Hard Things : We are energized by solving challenging problems and see it as an opportunity to grow. Drive Outcomes as a Team : We each own the outcome but can only achieve it as a team. Win The Right Way : We see organizational integrity as the foundation for how we operate. Embrace Change : We innovate and constantly evolve. Additional Information: A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission. All your information will be kept confidential according to EEO guidelines. A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Posted 2 weeks ago

Owens & Minor logo

Byram Healthcare - Distribution Specialist

Owens & MinorSomerset, New Jersey
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement RESPONSIBILITIES Receiving Unloads pallets and cases from inbound trailers and/or containers manually using the pallet jack. Accurately counts, verifies, and receives product using radio frequency (RF) equipment and/or Voice Pick Technology; documents variances. LUM Picking Selects products and quantities as directed by Voice Pick Technology and/or RF scanner and places items into totes on conveyor belt. Removes empty cartons from pick module as needed. Sortation Prepares sortation area by setting up pallets and carts for product. Moves cartons and totes from conveyor belts and/or rollers and places on pallets and/or carts according to assigned batch. Loading Uses RF scanner to ensure that totes, pallets, and carts are loaded correctly onto trucks for customer delivery. Uses pallet jack to load pallets. General requirements for all functions Follows general sequencing and process procedures. Maintains a safe and clean work environment. Follows safety policies and procedures and corrects or communicates hazards to management. Places incoming merchandise into inventory. Conducts physical inventories as required. Counts and performs basic math calculations. Maintains productivity and quality standards. Performs additional duties as directed. EDUCATION & EXPERIENCE General knowledge of a variety of basic topics (math, reading, basic accounting, typing, etc.) Prior experience working in a warehouse/distribution center a plus Warehouse/Operations certification a plus KNOWLEDGE, SKILLS, & ABILITIES Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form Ability to work in a fast-paced, team environment and meet performance standards/individual performance goals Good attention to detail Dependable and able to report to work as scheduled/have regular punctual attendance Willingness to learn how to use new material handling equipment Willingness to learn WMS Technology Ability to adhere to all Standard Operating Procedures for safety rules and requirements received in training If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran , or any other status prohibited by applicable national, federal, state or local law.

Posted 2 weeks ago

Berkeley Research Group logo

Associate - Corporate Finance - Healthcare Transaction Advisory (Experienced Hire)

Berkeley Research GroupNashville, Tennessee

$65,000 - $110,000 / year

We do Consulting Differently The BRG Transaction Advisory practice is seeking to add professionals due to client and market opportunities and demand. The ideal candidate should be prepared to work in a team-oriented environment on a diverse range of transaction advisory assignments. Articulating findings and recommendations around the key financial and business issues in a transaction and key value drivers are critical components for this position. The ideal candidate will have skills in the following areas: Financial Statement Review and Reconciliations Quality of Earnings Quality of Net Working Capital Business and Transactional Performance Responsibilities Support the day-to-day activities of BRG's Corporate Finance – Transaction Advisory client service teams executing on buy and sell side diligence engagements. Demonstrate consistent, balanced project delegation, supervision and leadership skills across all areas of an engagement. Utilize business, finance, accounting, and analytical skills to perform tasks including, but not limited to quality of earnings, financial trend analysis, working capital trending, and benchmark, financial statement review, and business plan assessments. Demonstrate the ability to work in a team environment; collaborate with TA and BRG experts, professionals from other firms and client contacts to achieve engagement objectives. Lead the preparation of reports, written analyses, presentations, and other client deliverables. Participate in the development of a fast-growing, entrepreneurial consulting practice including assisting in marketing, client pitches, and product and practice development. Demonstrate the highest degree of professionalism, ethics, quality, and integrity. Assist in identifying issues for purchase price adjustments and potential deal structuring insights. Basic Qualifications Bachelors or Masters degree equivalent in Business, Accounting/Finance, Management, Engineering, Economics, Mathematics, or related field (MBA or CPA is a plus); 1 to 3 years of prior work experience; ideally in a consulting or professional services environment; Interest and knowledge in the Healthcare Financial industry; Strong data analysis skills and problem solving abilities; Desire and ability to manage processes and other staff; Strong written and oral communication skills and a demonstrated ability to interact with senior management; Ability to work independently on smaller transactions; and Willingness to travel up to 40% when/if needed Preferred Skills: Proficient in Microsoft Word, Excel, PowerPoint; Experience with Big Data analysis, Data Visualization, and/or Business intelligence tools; Ability to manage multiple tasks and prioritize changing work demands; Ability to understand legal documents and complex agreements; Familiarity with financial research tools (e.g., Capital IQ, Bloomberg, etc.); and/or Experience and depth of knowledge of industry players, key industry drivers, and current trends. Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship. Salary Range: $65,000 to $110,000 per year. About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Posted 30+ days ago

Halifax Health logo

Integrated Healthcare Technology Technician

Halifax HealthDaytona Beach, Florida
Integrated Healthcare Technology TechnicianThe Biomed Tech will perform routine maintenance and testing of medical equipment, as required by the hospitals preventative maintenance program. This individual will perform inspections, assembly, testing, and documentation of new and repaired equipment. - High School Diploma or GED equivalent required. - Electronic Technology degree, or certification from an accredited college/trade school, or equivalent experience required.- Entry level position- should have related work experience, either electronics or medical equipment.- Performs maintenance on medical equipment including:- Patient life support equipment- Medical gas and vaccum systems- Intercom and patient communication systems- Surgical tools and equipment- Sterilization, cleaning and drying equipment- Performs electrical safety testing and documentation for P.M. program and patient owned equipment- Demonstrates electrical safety procedures for hospital Team Members, and in-service on new equipment.- Performs other duties, as assigned. JOB SUMMARY: Works with Technical Support Analysts to provide first tier support for hardware, software and communication related issues. Assist in performing Service Desk, Field Support, and Deployment duties as needed and document operational procedures daily in call tracking software. Key Responsibilities: IT Support & Troubleshooting: Provide technical support for IT systems, including computers, servers, networking, and software applications used in clinical settings. Troubleshoot and resolve hardware and software issues across clinical and IT systems. Assist with system configurations, updates, and installations of IT infrastructure, ensuring compliance with security and regulatory standards. Clinical Equipment Maintenance: Perform routine preventive maintenance, calibration, and testing of clinical engineering equipment such as medical devices, imaging systems, and diagnostic instruments. Ensure all clinical equipment operates within manufacturer specifications and complies with healthcare regulations (e.g., FDA, ISO). Troubleshoot and repair clinical equipment failures, escalating complex issues to senior engineers or vendors as needed. System Integration & Support: Collaborate with clinical and IT teams to ensure smooth integration of medical devices with hospital information systems (HIS), EMRs, and other hospital applications. Assist with the configuration and maintenance of interfaces between medical devices and IT systems to facilitate seamless data exchange and workflow integration. Support the deployment and testing of new integrated technologies, ensuring they align with both IT standards and clinical needs. User Training and Support: Provide training to healthcare staff on the proper use of integrated clinical technologies, including both IT and medical devices. Offer on-site support and troubleshooting to ensure that end-users can effectively use clinical and IT systems. Ensure staff are educated on system changes, updates, and new technologies. Documentation & Compliance: Maintain accurate records of equipment maintenance, software updates, system changes, and repairs for clinical and IT systems. Ensure compliance with healthcare regulations and standards (e.g., HIPAA, FDA, Joint Commission). Assist with audits, quality control processes, and maintaining certifications related to clinical equipment and IT systems. Collaboration & Communication: Work closely with clinical engineering, IT, and healthcare staff to assess needs and recommend technology solutions. Act as a liaison between clinical and IT departments to ensure mutual understanding and effective problem-solving regarding technology-related issues. Qualifications: Education: Associate’s degree in Information Technology, Biomedical Engineering, Clinical Engineering, or a related field. Bachelor’s degree preferred. Experience: Minimum of 2-3 years of experience in a healthcare IT or clinical engineering role. Strong understanding of both IT infrastructure and clinical engineering devices. Experience working with hospital information systems (HIS), electronic medical records (EMR), and other healthcare technology integrations. Skills and Knowledge: Proficient in IT hardware, software, and networking troubleshooting and support. Knowledge of medical device maintenance, calibration, and repair. Familiarity with FDA, HIPAA, and other regulatory requirements in healthcare technology. Strong analytical and problem-solving skills. Ability to effectively communicate technical concepts to non-technical staff. Certifications (Preferred): CompTIA A+ or similar IT certifications. Biomedical Equipment Technician (BMET) certification or related clinical engineering certification. ITIL or other IT service management certifications. Working Conditions: Full-time position with on-call availability as required. Work in a healthcare environment with a focus on clinical and IT systems integration. Occasional travel to various clinical departments or satellite locations for troubleshooting, maintenance, or training. Physical Requirements: Ability to lift, move, or transport medical equipment (up to 50 lbs). Ability to work in potentially stressful healthcare environments. Frequent standing, walking, and occasional bending or kneeling during equipment installation, maintenance, and troubleshooting.

Posted 30+ days ago

P logo

Experienced Investment Banking Analyst - Healthcare IT

Piper Sandler & Co.Minneapolis, Minnesota

$110,000 - $135,000 / year

Job Description: At Piper Sandler, we connect capital with opportunity to build a better future. We believe that diverse teams with unique backgrounds, skills and experiences yield more innovative solutions. This is reflected in our commitment to engage, hire, and retain bright, committed people to work in partnership within an inclusive environment that allows each person to achieve personal success and add value to our teams and communities. We are currently looking for an experienced Investment Banking Analyst to join our Healthcare IT team in Minneapolis, MN. Learn more about the team here . Attracting only the very best professionals has been and will continue to be a key element of our success. We are focused on hiring candidates with genuine potential and interest for advancement within our firm. A successful candidate will possess the following characteristics: Minimum 2+ years of investment banking experience Experience with M&A transactions Excellent written and verbal communication skills, including ability to develop internal and external relationships Strong knowledge of accounting, financial modeling and financial valuations Highly motivated, team player with strong attention to detail and an ability to learn in a fast-paced environment As a leading investment bank, we enable growth and success for our clients through deep sector expertise, candid advice and a differentiated, highly productive culture. Our investment banking clients have access to unparalleled guidance through our deep product and sector expertise and ready access to global capital. We take pride in providing our clients with thoughtful advice and diligent execution, no matter the economic environment. Our investment banking group partners with corporate clients and financial sponsors to provide advisory and financing services related to mergers and acquisitions, equity and debt capital markets, private placements, restructuring and corporate & venture services. We offer in-depth knowledge and industry relationships in our core sectors of chemicals, consumer, diversified industrials & services, energy & power, financial services, healthcare and technology. Learn more about our investment banking team here . Piper Sandler values a strong culture dedicated to the emotional and physical well-being of our employees. Learn more about our commitment to our employee’s health, well-being, our benefits program and how we are here for our employees and their families today, tomorrow and beyond here. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, status as a protected veteran or status with regard to public assistance. The anticipated starting salary range for individuals expressing interest in this position is $110,000 - $135,000 per year. Placement within this range is dependent upon level of experience. This position is eligible for annual incentive compensation which will be a part of the total compensation. Total compensation for this position will be competitive with the market. *LI-AH1

Posted 30+ days ago

Thomas Cuisine logo

Grill Cook/Food Attendant - Healthcare

Thomas CuisinePhoenix, Arizona

$17 - $18 / hour

Join Our REAL Food Mission! Grill Cook/Food Attendant - Healthcare| Location: Phoenix, AZ 85031 Compensation: $17-$18 per hour| Full-Time Schedule: Monday, Tuesday, Thursday: 10:30am-7pm, Saturday, Sunday: 5:30am-2pm Job Summary Bring your passion for great food and outstanding service to our team! As a Grill Cook/Food Attendant , you’ll blend strong culinary skills with friendly, efficient guest service in a fast‑paced healthcare dining environment. You’ll take the lead on the grill—preparing meats, seafood, and vegetables with precision—while also supporting essential front‑of‑house service tasks such as cash handling, stocking, cleaning, and assembling items for meal service. If you love the sizzle of a hot grill, enjoy interacting with guests, and take pride in maintaining a clean, safe, and welcoming environment, this hybrid role is a great match for you. What You'll Do Operate and maintain grills, ovens, and kitchen equipment safely Prepare and cook meats, seafood, poultry, and vegetables to specification Follow recipes, portion guidelines, and food safety standards Monitor and record food temperatures Assist with food prep, stocking, and inventory Provide friendly and efficient service to guests Operate a cash register and handle transactions accurately Stock beverages, condiments, and supplies Clean and sanitize work areas, dishes, and equipment Follow kitchen opening/closing procedures Follow all sanitation, safety, and health department regulations Perform other duties as assigned. What You Will Bring High school diploma or GED Prior grill cook, line cook, or food service experience preferred Knowledge of grilling techniques and safe food handling Prior experience operating POS systems Basic math and cash-handling skills Strong customer service and communication skills; at least six (6) months of prior customer facing customer service experience required Ability to follow written and verbal instructions Ability to stand for long periods, bend, stoop, and lift up to 50 lbs Ability to work in a fast-paced environment Flexibility to work evenings, weekends, and holidays Ability to pass a background check and drug screen ServSafe Certification and Food Handler Card (or ability to obtain) Physical and Sensory Requirements This job involves regular exposure to moving mechanical parts and a kitchen environment with fumes, airborne particles, and moderate noise. Employees must have the physical stamina to stand for long periods, lift trays, and perform repetitive tasks. Occasional exposure to wet or humid conditions, extreme temperatures, and vibration may occur. Reasonable accommodations are available for individuals with disabilities. At Thomas Cuisine, our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our healthcare community. What We Offer! Life/Work Integration Paid Bereavement Leave Paid Parental Leave Paid Baby Bonding Leave Paid Elder Care Leave Paid Time Off (Accrued) Holiday Premium Pay Health & Wellness 3 Medical Plans (Blue Cross) Prescription, Dental, and Vision Coverage Reimbursed Wellness Massages (Portion of cost) Voluntary HSA with Company Match Voluntary FSA Free Employee Assistance Program (Behavioral Health Support) Access to Wellness Initiatives (Fitness Memberships, etc.) Financial Wellness 401(k) Retirement Plan with Company Match Company-Paid Basic Life Insurance Company-Paid Accidental Death & Dismemberment (AD&D) Policy Voluntary Short-Term Disability Voluntary Employee, Spouse, and/or child(ren) Life Insurance, with AD&D Plus A supportive, collaborative work environment Opportunities for growth Who We Are Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Our people are purposeful, they care about food and quality, and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish, but also contribute significantly to the satisfaction and well-being of our growing community. Our Commitment To You At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture. REAL Food | Genuine Service | Enduring Relationships

Posted 2 weeks ago

RSM logo

Audit Partner - Healthcare

RSMLos Angeles, California
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM is currently seeking a strong Health Care Audit Partner with an entrepreneurial mindset for our Health Care Audit practice in Los Angeles. This partner will help shape the future of our business in the market and help design and implement a plan to build internal resources as we aggressively grow this practice over the next five years. Successful candidates will have experience as an audit leader, have deep meaningful relationships within the health care industry, and a proven track record of growing and developing new business. Health care organizations face a complex array of issues. Our professionals deliver effective and affordable solutions to nearly 3,000 health care institutions across the nation. If you have a strong entrepreneurial spirit, the ability to inspire others, and being a key architect in building something special is important to you, then RSM is the place for you. Overview of the position: The Health Care Audit Partner will focus on and drive service offerings throughout the Los Angeles market Oversee delivery of solutions for clients and collaborate to introduce other service offerings. Collaborate and represent RSM to clients and prospects in the marketplace. Assist in building, developing, and managing a book of business to meet goals and objectives Use professional network and existing relationships to actively develop new business for the health care assurance team as well as extend opportunities to other lines of business within the firm. Work across regions as a collaborator and leader within the Audit function. Assist in developing business plans, leading and developing audit personnel in their interactions with clients in the marketplace. Develop and execute the Firm's strategy aligned with regional and national expectations to drive growth. Support the RSM Audit services line of business as needed which may include concurring or other technical involvement on firm assurance clients. Provide exceptional leadership and mentoring skills to manage and motivate teams for success. Experience required : 12 + years’ Audit experience in public accounting Big Four or similar national or regional leadership experience preferred Significant Audit experience with Health Care organizations including: providers, insurers, services, and related product companies Technical proficiency in financial statement audits of dynamic health care companies that engage in complex transactions including: mergers and acquisitions, complex equity structures, complex debt structures, etc. Excellent client service and organizational management skills Proven success and track record in building, developing growing and sustaining client and people relationships. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits . All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com . RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

Posted 5 days ago

Rosendin logo

Electrical Project Manager - Healthcare

RosendinSan Francisco, California

$104,400 - $156,600 / year

Whether you’re a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin? Committed. Innovative. Engaged. If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best . As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The Project Manager I is a mid-level electrical project management professional responsible for leading healthcare-related projects from initial planning through final completion, ensuring strict compliance with healthcare facility standards and delivering exceptional client service. This role provides comprehensive project management support for multiple small to medium electrical projects—or one large, complex healthcare project—while partnering closely with senior project management. The Project Manager I coordinates electrical scopes, oversees scheduling and budgeting, and maintains seamless communication with clients, subcontractors, and healthcare facility stakeholders to ensure safe, code‑compliant, and high‑quality project outcomes. WHAT YOU’LL DO: Plan and organize a project under the direction of a Senior Project Manager and/or Division Manager. Supervise and direct project activities, including assigning tasks to Assistant Project Managers, planning, coordinating, circumventing/resolving problem areas, and maintaining all company/project policies, procedures, standards, etc. Provide project management expertise to establish initial client contact. This will include the assessment of the scope of work, schedule, and resources necessary to complete a project successfully. Responsible for preparing a complete estimate for the selected project with a detailed review of plans, specifications, and bid form. Establish project objectives, policies, procedures, and performance standards within the guidelines of corporate policies. Supervise the preparation of all change orders on the project. Negotiate all change orders on the project. Monitor construction activities with the onsite Foreman and Area Superintendent to ensure the project is built on schedule and within budget. Investigate potentially serious situations and implement corrective measures within company guidelines and under supervision. Supervise the preparation of all change quotations for presentation to the prime client and assist in negotiating all change quotations to a conclusion. Prepare monthly costing reports under the supervision of a Senior PM or Division Manager. Manage financial aspects of contracts (progress billing, rental equipment, income/expenses) to protect the company’s interest and simultaneously maintain good relationships with the client. Review any documentation prepared by Assistant Project Manager before submission. Represent the company in project meetings under the guidance of PM II or Sr. Project Manager. The duties and responsibilities describe this position's general nature and scope of work. This is a partial listing, and other responsibilities will be assigned based on the position’s role within the business unit. WHAT YOU’LL NEED TO BE SUCCESSFUL: Ability to perform duties in a professional manner and appearance Effective performance management skills Extensive knowledge of safety protocols and procedures Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Accubid and Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive, and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others WHAT YOU BRING TO US: Bachelor’s degree in Construction Management, Civil Engineering, Structural Engineering, or other related discipline preferred Minimum 3 years of experience in the construction industry in a Project Management role Can be a combination of training, education, and relevant work experience TRAVEL: Up to 25% WORKING CONDITIONS: General work environment – This position is performed primarily on active construction sites. Activity includes sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. Noise level is typically low to medium. Occasional lifting of up to 30 lbs. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter – Our Benefits ESOP – Employee Stock Ownership 401k Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Pay Range $104,400.00-$156,600.00 Annual The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate’s pay can vary based on location, job-related experience, skills, and education. Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Posted 3 days ago

Akicita Federal logo

Phlebotomist (Correctional Healthcare Setting)

Akicita FederalSeattle, Washington

$65,000 - $70,000 / year

$65,000 - $70,000 a year Location Federal Detention Center (FDC) SeaTac 2425 S 200th St, SeaTac, WA 98198 Onsite – No Remote Option Position Type -Contract | Full-Time -40 hours per week Schedule -Monday–Friday -Normally 5:30 a.m. – 2:00 p.m. -8-hour shifts with a 30-minute unpaid lunch -No work on Federal Holidays Position Overview The Phlebotomist provides professional clinical laboratory specimen collection services within a federal correctional healthcare environment. Services are delivered in accordance with federal, state, and accreditation standards, supporting diagnostic testing and patient care while maintaining strict security, safety, and confidentiality requirements. Key Responsibilities -Perform venipuncture and capillary blood draws -Collect and instruct patients on proper collection of: -Blood -Urine -Stool -Sputum and other specimens -Process specimens including: -Centrifugation -Aliquoting -Mixing -Transport preparation -Handle infectious and biohazardous materials safely -Maintain accurate inventory of needles, syringes, and lab supplies -Enter orders and documentation into computerized laboratory systems -Assist with laboratory paperwork, storage, and supply management -Participate in Quality Management activities, meetings, and in-service training -Maintain required competency and continuing training per accreditation standards -Perform additional technical or clerical duties as needed to support operations Required Qualifications -Completion of one of the following: -Accredited post-secondary phlebotomy program, OR -Washington State–approved phlebotomy training program, OR -Military training meeting WA State licensing requirements -Active, unrestricted Washington State Medical Assistant–Phlebotomist license -Minimum 6 months of phlebotomy experience -Current CPR certification -Ability to pass: -Drug screening -Federal law enforcement background investigation -Knowledge of: -Infection control and safety principles -Medical equipment and automated systems -Strong interpersonal and communication skills -Ability to recognize, report, and document changes in patient condition Preferred Qualifications -Experience working in a correctional or institutional healthcare setting -Familiarity with AAAHC and ACA accreditation standards

Posted 2 days ago

Guidehouse logo

Healthcare Technology Consulting - Testing Lead

GuidehouseBoston, Massachusetts

$130,000 - $216,000 / year

Job Family : Technology Consulting Travel Required : Up to 25% Clearance Required : None What You Will Do : The Testing Lead will serve as the overall owner of the testing program for the Commonwealth of Massachusetts’ statewide Oracle Health (Cerner) EHR implementation. This role is responsible for designing, executing, and validating a comprehensive testing strategy that spans all phases of the implementation lifecycle, including unit, system, integration, regression, and user acceptance testing. The Testing Lead will ensure that all workflows—clinical, financial, operational, and technical—are validated for safety, reliability, and compliance across DPH hospitals, DMH facilities, SOPS, and community-based services. Key Responsibilities Testing Strategy and Governance Develop and maintain the Master Test Plan , including scope, schedule, entry/exit criteria, traceability, and risk posture. Chair the Testing Governance Committee , escalating risks, defects, and go/no-go recommendations to the Steering Committee. Establish consistent application of methodology across all facilities and testing events. Provide executive-level reporting to EOHHS leadership on readiness, defect posture, and overall progress. Testing Execution and Oversight Lead all testing events including: Unit Testing : Validate build objects (orders, flowsheets, dictionaries, charge codes). Build Quality Audit (BQA) : Confirm configuration accuracy and compliance with Oracle Health standards. System Testing : Validate end-to-end workflows within facilities. Integration Testing : Confirm HL7/FHIR message integrity across labs, imaging, MIIS, PBM claims, and SOPS Meta. Security Testing : Validate role-based access, HIPAA, and 42 CFR Part 2 compliance. Accessibility Testing : Confirm WCAG 2.1 AA standards for behavioral health and vulnerable populations. Charge and Claims Testing : Validate financial workflows and payer adjudication. Parallel Revenue Cycle Testing : Reconcile Oracle Health Patient Accounting with legacy MEDITECH systems. Data Migration Testing : Confirm completeness and accuracy of migrated data. Device Testing : Validate integration of bedside and ancillary devices. Performance and Stress Testing : Confirm system responsiveness and resilience. User Acceptance Testing (UAT) : Validate real-world workflows with EOHHS super users. Post-Live Smoke Testing : Confirm core functions are stable immediately after cutover. Regression Testing : Ensure upgrades and patches do not disrupt validated workflows. Tools and Automation Manage automation frameworks using Oracle Health Test Studio , Tricentis Tosca , and interface replay harnesses. Prioritize automation for repetitive workflows (e.g., admit → order → MAR → charge) to reduce burden on state staff. Maintain defect tracking in Jira/Confluence , with dashboards for aging, velocity, and closure trends. Use Smartsheet and Power BI for readiness dashboards and reporting. Environment and Data Management Maintain stable, synchronized testing environments across Waves 1 and 2. Manage test data creation, de-identification, and seeding. Coordinate with Oracle Health on environment refresh cycles and defect fix migrations. Stakeholder Engagement and Collaboration Collaborate with Domain Test Managers, Defect Manager, Automation Lead, and EOHHS champions. Facilitate daily stand-ups, defect triage sessions, and readiness reviews. Ensure EOHHS staff are engaged as validators, not burdened as primary testers. Document all testing decisions, results, and evidence in the Oracle Project Portal . Organizational Impact and Communication Leads cross-functional testing teams across clinical, financial, and technical domains. Communicates complex testing strategies to stakeholders at all levels. Ensures alignment with Commonwealth’s enterprise architecture and governance standards. Innovation and Complexity Designs scalable, compliant, and resilient testing architecture across diverse care settings. Navigates complex legacy environments and fragmented workflows. Applies structured, repeatable methodologies for high-risk testing domains. Leadership and Talent Management Manages domain test managers, automation engineers, defect analysts, and environment coordinators. Provides mentorship, performance feedback, and escalation support across all testing workstreams. Coordinates with PMO, Technical Lead, and Functional Leads to ensure delivery milestones are met. What You Will Need : Minimum 10 years of experience in healthcare IT testing, with at least 5 years in leadership roles. Proven experience with Oracle Health Millennium and RevElate testing frameworks. Deep understanding of EHR testing best practices, including parallel revenue cycle testing, EMPI validation, and integrated testing. Experience testing in public sector environments, including DPH, DMH, and SOPS workflows. Familiarity with HL7/FHIR standards, device integration, and interface validation. Strong knowledge of compliance testing (HIPAA, 42 CFR Part 2, ADA/Section 508). Expertise in testing governance, defect management, and automation tools. Excellent communication, stakeholder engagement, and documentation skills. What Would Be Nice To Have : Certifications in ISTQB, HIMSS, or Oracle Health testing tools. Experience with federal/state EHR implementations, including VA or DoD projects. Familiarity with Oracle Cloud Infrastructure (OCI) and hybrid hosting models. Experience with behavioral health, correctional, and long-term care testing scenarios. The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 2 days ago

I logo

Healthcare Customer Service Representative (Temp-to-Perm)

IvyrehabAtlanta, Georgia
State of Location: Georgia Position Summary: At Ivy Rehab, we're "All About the People"! As a Patient Engagement Advocate (Healthcare Customer Service Representative), you will play a crucial role in our mission to help enable people to live their lives to the fullest. Join Ivy Rehab ’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Assignment: Temporary (90-Day Assignment) with Opportunity to Become Permanent ​ Schedule: Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team. The Patient Engagement Advocate (Healthcare Customer Service Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a “local” patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians. Your responsibilities will include: Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores. Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient’s needs are handled with care. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid “us vs them” approach and demonstrate an inclusive “we” mentality. Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience. Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices. Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics. Effectively inform and educate patients on insurance and about our financing/payment plan options. Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience. Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth. Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. May work in other channels such as outbound, email, chat, etc. Perform other duties as assigned. To excel in this role, you should possess : High School/GED or equivalent; College degree is preferable Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment. Minimum Internet speeds of 10 Mbps upload and150 Mbps down load; Latency Preferred typing aptitude of 50-70 WPM. Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs) Demonstrated tenure in previous positions of at least 2-3 years Must have a dedicated, quiet workspace at home (with a door) to work without distractions Must be able to provide a reliable high-speed internet connection for remote work Excellent verbal and written communication skills and the ability to effectively engage with patients Strong verbal communicator ( very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need) Attention to detail Ability to work in a fast-paced environment Must be technically savvy, with demonstrated experience working with multiple systems and apps We welcome you to apply if you hold the following attributes: Good listener Collaborative and team player Ability to display caring attitude and be empathetic Multi-task-carry on engaging conversation while following proper protocols for information capture Receptivity to coaching as well as understanding your strengths and opportunities for development Why choose Ivy ? Best Employer: A prestigious honor to be recognized by Modern Healthcare , signifying excellence in our industry and providing an outstanding workplace culture. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes . Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning . Empowering Values: Live by values that prioritize teamwork, growth, and serving others. #LI-remote #LI-ST1 We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Posted 1 week ago

PricewaterhouseCoopers logo

Healthcare Provider, Business Operations - Senior Manager

PricewaterhouseCoopersChicago, Illinois

$124,000 - $280,000 / year

Industry/Sector Not Applicable Specialism Operations Strategy Management Level Senior Manager Job Description & Summary At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team , you will support delivery of digital and technology transformation engagements. Y ou will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle . As a Senior Manager, you will play a significant leadership role within our Provider Business Operations team, helping healthcare providers execute large, tech-enabled transformation programs for healthcare providers. Responsibilities Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies Build technology solutions using AI and other platforms to enable outstanding client outcomes Lead large, multi-year transformation workstreams with structured planning, governance, and high-quality delivery, managing complex project activities including issue resolution, dependency management, and executive reporting Shape solution design and transformation strategies across mult iple healthcare administrative domains (e.g., finance, HR, supply chain), leveraging deep expertise and a strong understanding of provider operations, business case development, and process improvement Oversee change management and user adoption through readiness assessments, stakeholder engagement, communications, and training, while building trusted relationships and aligning diverse clinical, operational, and functional teams Guide, coach, and develop Managers and Senior Associates to strengthen delivery capabilities, functional expertise , and overall team performance Drive business and practice development by shaping pursuit content, developing proposals, owning initiatives like internal tool creation or AI-enabled accelerators, and identifying growth opportunities during delivery Support client decision-making and transformational outcomes by applying data analysis, benchmarking, structured problem-solving, capturing lessons learned, codifying industry standard practices, and contributing to internal knowledge and offering evolution What You Must Have Bachelor’s degree At least 7 years of consulting and/or healthcare provider industry experience, with at least 4 years leading teams, major workstreams within business, or technology-enabled transformation programs Understanding and experience executing the software development lifecycle in large enterprise In-depth technical experience with enabling platforms such as Oracle, Workday, or UKG, and understanding of how they support provider operational processes. What Sets You Apart Master’s degree preferred Core Technology Strategy Skills Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis Knowledge of enterprise architecture concepts and common architecture frameworks Experience assessing IT capabilities and identifying gaps to better align technology with business needs Ability to support performance management through KPIs/OKRs, dashboards, and governance processes Experience supporting IT governance, process design, and role clarity within modern operating models Digital & AI Strategy Skills Experience using GenAI / Agentic tools for analysis, research, or workflow automation Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers Ability to support workforce strategy initiatives including skill assessments and capability-building plans Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning Provide r Business Operations Skill s E xperience leading multi-disciplinary functional transformation for healthcare providers. Experience influencing pursuit strategy, shaping win themes, developing competitive proposal content, or supporting solution design for provider clients Familiarity with financial management , performance tracking, and project financials Experience with automation, analytics, or AI-enabled approaches that enhance delivery quality and efficiency Substantial functional depth in at least one provider administrative domain (e.g., finance, HR, supply chain, workforce, shared services) and broad exposure to others Proven ability to lead workstreams, manage cross-functional teams, and drive high-quality execution in complex environments Having the ability to shape transformation strategies and work with provider leaders to translate goals into actionable plans Possessing proven communication, facilitation, and executive presentation skills Demonstrating the ability to coach teams and foster a high-performing, collaborative culture Applying functional and technical depth and cross-functional insight to help clients modernize operations, improve performance, and align business and technology capabilities to their strategic goals Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-workPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlinesThe salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

W logo

Project Director (Healthcare Construction)

Webcor ConstructionLos Angeles, California

$215,000 - $245,000 / year

The Project Director has overall project responsibility and supervision of projects from preconstruction to close-out. Serve as company interface between Owner-Architect-Contractor-Webcor team. Accountable for profits/losses. Delivers projects on time and budget. Identifies and manages risk and opportunities. If opportunity presents itself, lead pursuits; develop strategy and management of the proposal to assure they align with the pursuit strategy. Support business development and broadening of customer base. Builds positive personal reputation inside and outside of Webcor. Creates project-specific work teams, and trains and mentors staff. Manages resources on assigned project using a corporate resource planning tool. Enforces safety on job site and implements, enforces, and effectively manages Webcor’s safety policy and procedures. TECHNICAL SKILLS AND KNOWLEDGE REQUIRED Ability to run a significant portion of a mega job as a Senior Project Manager. Proven knowledge of all aspects of the project lifecycle, ideally seeing a project from project initiation through closeout. Broad knowledge of cost control, budgeting, and accurate and decisive cost reporting, billing, and forecasting. Extensive knowledge of Prime Contract and contract types: includes lump sum, GMP, hard bid, negotiated, design-build, etc. Advanced knowledge of estimating: full estimating services, preconstruction, and value engineering. Ability to identify and manage risk and a proven track record of protecting Webcor with professional written documentation, such as letters, team notifications, etc. Familiar with and understanding of insurance and rates. Ability to manage resources on assigned project and use of corporate resource planning tool, including staffing and destaffing projects with little impact to other projects or departments. Working knowledge of MEPS, interiors, exteriors, structure, "anything in the dirt" and other technical parts of a project. Ability to independently assemble GCs/GRs. Ability to lead a Precon effort independently including client management, resource management, etc. BEHAVIORAL COMPETENCIES REQUIRED Demonstrated ability to promote Webcor’s core values internally and externally and exemplifies Webcor’s commitment to diversity and inclusion in everything they do. Proven ability to identify, manage, develop, and mentor staff and teams and make difficult team decisions. Ability to engage in difficult internal facing conversations with empathy. Holds others and themselves accountable. Ensures psychological safety for everyone at project level/department. Possesses a strong self-awareness, empowering them to make changes and to build on their areas of strength as well as identify areas where they would like to make improvements. Able to ensure project goals and expectations are realistic, achievable, and revisited/revised at appropriate times during the life of the project. Relentless for success. Strategic communication skills. Ability to address an audience of various sizes and effectively communicate messages and ideas. Ability to write clear and concise thoughts in a professional manner. Strategic decision quality and use of sound judgement. Strategic customer focus and the ability to build trust. Able to build strong relationships with owners and architects and hold them accountable. Be accountable for mistakes while ensuring others are acknowledged for their effort. REQUIRED EDUCATION AND WORK EXPERIENCE Bachelor's degree or equivalent work experience required. Typically, 15 years of diversified construction experience. Typically, five years in field management on multiple projects as a Sr. Project Manager or Sr. Superintendent. Ability to run an entire project or a significant portion of a mega job as a SPM. Self-Perform experience preferred. PHYSICAL REQUIREMENTS Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus Performing this job requires use of hands to finger, handle, or feel objects, tools or controls, sit, talk, hear, stand, climb, balance, stoop, kneel, crouch, or crawl While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock The noise in these work environments is usually moderate to very loud . The range of base pay is $215,000 - $245,000. Actual pay is based on individual skill level and experience. Webcor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Posted 30+ days ago

GetixHealth logo

Customer Service Specialist - Healthcare (San Antonio, Texas)

GetixHealthSan Antonio, Texas

$17+ / hour

Are you the type of person who loves to solve problems, bring smiles to people’s faces, and make a positive impact every day? If so, we want YOU to join our team as a Customer Service Specialist! We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- POSITION RESPONSIBILITIES: As a Customer Service Representative at GetixHealth, you will be on the front lines of delivering exceptional service and support to patients and clients. Your primary responsibility is to handle high-volume calls related to billing, payments, medical claims, benefits, and coverage. You'll use established procedures and tools to resolve inquiries efficiently and with empathy—ensuring both compliance and customer satisfaction in every interaction. This is a fast-paced, high-impact role, perfect for someone who thrives in a collaborative environment, values precision, and is passionate about helping patients navigate their healthcare journey. KEY RESPONSIBILITIES: Handle 60+ inbound and outbound calls per day regarding billing, payments, medical claims, and coverage questions. Respond to telephone inquiries using standard procedures and scripts. Gather necessary information, research account details, and resolve customer concerns accurately and promptly. Clearly explain billing information, insurance benefits, and available services to patients. Assess patient needs and provide appropriate solutions or escalate as necessary. Schedule work to ensure optimal call coverage and maintain daily productivity. Collaborate with leadership and peers using screen-sharing tools to support real-time problem-solving and performance goals. Support department initiatives and contribute to continuous improvement efforts. Maintain strict adherence to HIPAA regulations and internal confidentiality policies. Assist in planning department goals and recommend improvements to enhance efficiency. Perform other duties as assigned to support the team and organizational success. EDUCATION AND EXPERIENCE: High school diploma or GED required; additional education is a plus. 1–2 years of experience in customer service, ideally in a healthcare, insurance, or medical collections environment. Familiarity with Medicaid, Medicare, Workers' Compensation, and liability claims preferred. Basic understanding of medical terminology and the healthcare revenue cycle. Proven experience working with multiple systems and databases in a fast-paced setting. SKILLS AND QUALITIES: Strong verbal, written, and interpersonal communication skills. Excellent problem-solving ability with a calm, empathetic approach. High attention to detail and accuracy. Ability to work independently and collaboratively to meet and exceed performance targets. Comfort using Microsoft Office Suite and adapting to new technologies. Bilingual abilities are a plus. Additional Notes: Hours: Monday - Friday Various Shifts from: 8am- 5pm, 9am- 6pm, 10am- 7pm, 11am- 8pm Compensation- $17/hr+ (bonus eligible quarterly) This is a fast-paced, high-volume role where you will be required to handle multiple systems and patient inquiries daily. You will have support from your leadership team to ensure success, and you'll be expected to collaborate with colleagues to improve service delivery. Benefits and Incentives: Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment. Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D. 401(k) Retirement Savings Plan: Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service. Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment. Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed. Note: This job description outlines the primary duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions. GetixHealth is an Equal Opportunity and E-Verify Employer.

Posted 2 weeks ago

The Healthcare Resort of Leawood logo

Physical Therapist - The Healthcare Resort of Leawood

The Healthcare Resort of LeawoodLeawood, Kansas
The Healthcare Resort of Leawood Come join our team and start making a difference! Full-time Physical Therapist (PT) We offer: In-house therapy team Mentorship Flexible schedule - work-life balance Medical, dental, vision 401K (Match) Paid Time Off DailyPay Leadership development Live unlimited CEU opportunities Career advancement opportunities Scholarship Opportunities Employee discounts on entertainment events, hotels, movies, theme parks, cell phones, and much more! C.A.P.L.I.C.O. (Core Values) C ustomer Second, Employee First A ccountability P assion for Learning L ove one Another I ntelligent Risk Taking C elebration O wnership Duties: Conduct effective screening and evaluation of patients with physical functioning disorders and/or wound care, developing appropriate care plans adhering to regulatory and clinical standards. Deliver rehabilitative, skilled, and medically necessary treatment interventions to patients with physical functioning disorders and/or wound care, in accordance with regulatory and clinical practice requirements. Administer various procedures as part of the rehabilitation plan, including manual techniques, ambulation, therapeutic exercises, modalities, use of supportive and assistive devices, and wound care. Provide consultation and counseling to patients, families, caregivers, and other service providers regarding physical disorders. Generate comprehensive discharge summaries of services provided, ensuring compliance with regulatory and clinical requirements. Qualifications: Physical Therapy license is required. Open to Physical Therapists at all experience levels. New grads are welcome! For benefit details check us out here http://ensignbenefits.com/ Benefits eligibility for some benefits dependent on full time employment status. Disclaimer: Pay rates are competitive and determined by various factors. Please note that any rates labeled as "estimated" are provided by third-party job boards and may not accurately reflect the actual pay rates. EOE disability veteran

Posted 6 days ago

Home Healthcare Agency logo

Physical Therapist Assistant - Home Healthcare

Home Healthcare AgencyAtlanta, Georgia
Home Health Physical Therapist Assistant (PTA) Midtown / Downtown Atlanta GA Fulton County Interim HealthCare of Atlanta, GA is seeking a full time Home Care Physical Therapist Assistant (PTA) to join our team. Work a flexible schedule maintaining a healthy work/life balance while receiving top notch pay and an impressive benefit package Step into a therapy career where you are valued, supported and empowered to make a positive impact in a patient’s life. At Interim HealthCare®, these are just a few of the rewards you’ll enjoy as a Home Health PTA making Home Health visits. What sets us apart? For starters, more than 65 percent of our leaders are nurses and medical professionals. So, we know firsthand what it takes to care for patients and the sacrifices you make to do so. Moreover, we recognize the crucial role PTAs play in the healing process. If you’re ready to experience the rewards of home health therapy, you are made for this! Our Home Health Physical Therapist Assistant enjoy some notable benefits: Best pay rates in town 1:1 therapist-to-patient ratios where you impact outcomes Flexible schedule, autonomy and work-life balance Tuition discounts through Rasmussen University Online training courses to promote growth PTO, Holiday Pay, Medical/Dental/Vision/Life/ Short & Long Term Disability/ Accident & 401k with company match benefits As a Home Health Physical Therapist Assistant, here’s a big-picture view of what you’ll do: Provide home-based care to patients with illnesses, injuries and chronic diseases—often after discharge from a hospital, rehab or nursing facility Work with a team of physicians and oversee paraprofessional staff providing patient care Examine patients, complete assessments, document progress and report changes to their physician Educate patients on their plan of care, prescribed medication, therapy, diet and exercise Coach family members on the patient’s plan of care, medication and home safety Ensure goals are met by effectively communicating with members of the interdisciplinary healthcare team providing care to promote coordination of patient care and planning for discharge A few must-haves for Home Health Physical Therapists Assistants: Active licensure or certification as a Physical Therapist Assistant in the state of GA Within the last 5 years, minimum of 2 years of experience as a PTA in home healthcare HCHB charting experience CPR certification, negative ppd screening or chest x-ray Drivers license, reliable transportation & auto insurance Knowledge of state and federal home health regulations Good clinical judgement /proficiency, strong communication skills, dexterity and compassion Able to pass federal and state required criminal / abuse background checks and drug screen Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Home Health Physical Therapist Assistants (PTAs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates therapists, and a passion to put patients first. Join a nationwide network of PTAs who are making a significant impact in the lives of others through the personalized, home-based therapy they provide. Interim HealthCare is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #ATLIND1

Posted 5 days ago

Guidehouse logo

Credit Balance Specialist - Physician Healthcare Claims

GuidehouseLewisville, Texas

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Hybrid remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Job Family:

PFS General

Travel Required:

None

Clearance Required:

None

What You Will Do:

The Credit Balance Specialist(Physician Claims) will manage credit balance workloads and respond and follow-up on external and internal inquires in a timely manner. 

This position will be on a hybrid schedule working two days in the Lewisville, TX office and three days from home.

  • Timely and accurately resolves credit balances.

  • Process internal and external refund requests.

  • Identify trends and escalate where appropriate.

  • Maintain accurate, clear, concise and complete account notes and other relevant information.

  • Respond to requests for information and resolve accounting discrepancies.

  • Resolves unidentified payments through research.

  • Research and respond to all patient inquiries received by telephone and mail.

  • Update patient demographic information and initiate account adjustments.

  • Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

What You Will Need:

  • High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED.

  • 1-3+ years working within the following sectors: healthcare, insurance, business, finance or customer service.

  • Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities.

What Would Be Nice To Have:

  • Credit balance experience within a hospital background

  • PC skills in a Windows environment.

  • Knowledge and utilization of desktop applications to include Word and Excel.

  • Ability to initiate and follow through on projects and work independently with minimal supervision.

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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