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Talkdesk logo

Solutions Engineer - Healthcare & Life Sciences (East)

TalkdeskBaltimore, MD

$144,000 - $235,000 / year

Healthcare & Life Sciences Solutions Engineer The Healthcare Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish clear value, differentiation, and trust in our AI-powered Contact Center and CX solutions. This individual is a seasoned operator or practitioner with deep experience in healthcare environments-across providers, payers, or digital health-bringing knowledge of clinical workflows, regulatory compliance (HIPAA, HITECH), and patient engagement to every interaction. They engage throughout the entire sales lifecycle, from pre-sales engineering and technical qualification to solution architecture and post-sale expansion. The Healthcare Solutions Engineer is a recognized thought leader who confidently supports C-level discussions, accelerates deal cycles, and helps identify and expand revenue opportunities in healthcare. Key Responsibilities Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges. Carries out discovery conversations with customers to understand their needs and requirements for a new solution. Uncovers customer pains, learns about customer's objectives and potential needs, gathers metrics necessary for pricing and/or value discussions. Listens to the customer to gather information that can be leveraged in upcoming presentations. Uses their in-depth knowledge of Talkdesk solutions and capabilities to specify the appropriate solution(s) for customer needs and requirements. The SE is continually learning about Talkdesk solutions to keep up with innovations and new releases of TD software. Designs and delivers presentations to customers, on-site & virtual, showing Talkdesk's capabilities, aligned to the customer's pains and needs that were uncovered during Discovery. Generates simple value statements illustrating the financial value of a Talkdesk solution to customers. Assists with scoping SOWs for customer implementations as needed. Scopes, executes and manages customer pilots and POCs. Respond to functional and technical RFI/RFP requirements and mapping said requirements to the software solution. Work closely with product management and engineering teams to ensure that customer feedback is incorporated into product roadmaps. Assists with marketing and demand generation events as necessary. Core Background B.S. Computer Science, Software Engineering, MIS or equivalent work experience. 3-5 years as a Solutions Engineer in Software, VOIP/Telecommunications, contact centers, premise or cloud selling to Commercial or Enterprise customers. Ability to command the attention in a room by delivering compelling presentations and demonstrations. Good problem solving skills, including the ability to meet a business requirement with a technical solution. Ability to communicate complex technical concepts to both technical and non-technical audiences. Excellent presentation and communication skills, including the ability to lead technical discussions and demonstrations with customers. Knowledge of Customer Relationship Management Software, ITSM, Data Warehousing, Business Intelligence is a plus. Knowledge of UCaaS, CCaaS software is a plus. Knowledge in web / scripting technologies is a plus Desirable Heath & Life Sciences Experience Strong working knowledge of healthcare industry standards, regulations, and data handling practices including HIPAA, HITECH, and HITRUST. Proven ability to align technology solutions to clinical, operational, and financial healthcare KPIs. Experience in SaaS, including 2+ years supporting healthcare-specific customers. Experience in healthcare contact centers (patient scheduling, billing, nurse triage, or CRM integrations such as Epic, Cerner, Salesforce Health Cloud, etc.). Strong internal and external collaboration skills; proven success working with healthcare compliance, security, and IT stakeholders. Willingness to travel 20-50% for customer and internal meetings. Pay Range (OTE): $144,000 - $235,000 Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP). Retirement Benefits: 401(k) plan Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs. Paid Holidays: Talkdesk offers 14 paid holidays each year. Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs. Method of Application: Apply online. Application Window: The application window is expected to close at least 10 days from the posting date. The application was posted on 11/25/2025. All questions or concerns about this posting should be directed to the Talent team at talent@talkdesk.com.

Posted 30+ days ago

PwC logo

Healthcare Provider Business Operations - Director

PwCChicago, IL

$155,000 - $410,000 / year

Industry/Sector Not Applicable Specialism Operations Strategy Management Level Director Job Description & Summary At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle. As a Director in PwC's Strategy Platform, you'll serve as a senior leader within our Provider Business Operations team, driving large-scale, tech-enabled transformation programs for healthcare providers. You will focus on creating meaningful impact for national and regional health systems by advising them on how to leverage technology and operational excellence to achieve strategic goals, including growth and scale, post-merger integration, cost reduction, and the industrialization of differentiated offerings and services. You will bring deep functional and technical expertise across our priority areas of finance, supply chain, HR, workforce management, shared services, and related administrative and operational domains. Responsibilities Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies Build technology solutions using AI and other platforms to enable outstanding client outcomes Lead large-scale healthcare transformation programs across finance, HR, supply chain, and operations and drive strategic alignment, governance, and high-quality delivery Advise healthcare executives by translating strategies into actionable plans that drive operational, financial, and workforce improvements, engaging diverse stakeholders Manage workstreams in program management, technology transformation, change management, and user adoption, while developing multidisciplinary teams and sector specialization Drive business development through opportunity identification, proposal shaping, and fostering client relationships to enhance PwC's market position Enhance delivery and practice by creating innovative tools, AI accelerators, and automated solutions that improve efficiency and client outcomes Codify industry standard practices and lessons learned to support pursuit success, delivery readiness, and continuous improvement of offerings What You Must Have Bachelor's degree At least 10 years of consulting and/or healthcare provider industry experience, including 5 years leading significant components of large, complex business- and technology-enabled transformation programs, as well as using technology to solve complex technology strategy problems. Thought leader-level experience across administrative and operational functions within healthcare provider organizations (e.g., finance, supply chain, HR, workforce management, shared services) Thought leader-level experience with enabling platforms (Oracle, Workday, UKG) Understanding and experience executing the software development lifecycle in large enterprise What Sets You Apart Master's degree preferred Core Technology Strategy Skills Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis Knowledge of enterprise architecture concepts and common architecture frameworks Experience assessing IT capabilities and identifying gaps to better align technology with business needs Ability to support performance management through KPIs/OKRs, dashboards, and governance processes Experience supporting IT governance, process design, and role clarity within modern operating models Digital & AI Strategy Skills Experience using GenAI / Agentic tools for analysis, research, or workflow automation Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers Ability to support workforce strategy initiatives including skill assessments and capability-building plans Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning Provider Business Operations Skills Demonstrating experience owning substantive components of pursuit strategy, proposal development, win themes, or solution design Possessing experience with operational improvement, functional redesign, and performance transformation at scale Having familiarity with automation, analytics, or AI-enabled approaches that accelerate delivery and enhance outcomes Exhibiting proven commercial instincts with hands-on experience shaping and supporting pursuits, proposals, and competitive positioning Being skilled at operating in dynamic, ambiguous provider environments while simplifying complexity, making sound judgments, and driving decisive action Ability to lead cross-functional teams and advise executives in large health systems or integrated delivery networks Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 3 weeks ago

Real Chemistry logo

Associate Account Director (Healthcare Communications)

Real ChemistryBoston - Massachusetts; Carmel - Indiana; Chicago - Illinois; Lambertville, CA

$85,000 - $105,000 / year

At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Job Summary: Real Chemistry is looking for an Associate Account Director to join our growing team! The Account Director is responsible for client relationships and serves as a trusted partner to clients. The ideal candidate for this role has a stellar client services reputation and is passionate about health care and digital health. In addition to leading client engagements, they will manage and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction. This is a hybrid role, based in any of our US offices-including New York City, Boston, Chicago, Carmel, or San Francisco-or remotely within the US, depending on team and business needs. What you'll do: Develop and maintain productive client relationships to ensure that recommendations and results surpass client expectations. Manage internal teams to ensure technical and operational excellence in all executions Act as a gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk Escalate problems and risks appropriately using sound judgement and technical knowledge Collaborate with colleagues and peers throughout the business to identify opportunities to streamline, elevate and innovate our tactical processes Train junior staff on Real Chemistry processes, account management responsibilities and the healthcare / digital landscape Understand cross-functional capabilities and motivates cross-functional teamwork Motivate teams through engaging and active management and career development practices Set clear performance objectives and utilizes all management tools to communicate alignment and performance measures Through your stewardship of client budgets and internal resources you have become a trusted partner for your client, ensuring all campaigns are perfectly executed Thoroughly understands and communicates clients' expectations internally to ensure staffing resources and performance expectations are met Maintain ongoing, effective communications with client peers to ensure there are no surprises and Real Chemistry's work is meeting all expectations Contribute to overall client financial management and establishes and meets internal client and project revenue targets Participate in quarterly and annual strategic communications planning and business analysis Manage multiple client projects of varying sizes in a fast-paced environment Collaborate with client peers to drive solutions that respond to business and communications challenges Develop a thorough understanding of Real Chemistry's capabilities and demonstrates a passion for healthcare, digital and communications to help spot opportunities for the client to achieve greater success Work closely with the client and internal teams to identify organic growth opportunities Successfully create drafts of decks for programs, media strategies, POVs, etc. for review and input from senior team members Look for ways to identify, develop and grow integrated business (social media/digital, content) This position is a perfect fit for you if: Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Alwaysand Accountability with an "I" - really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are highly organized self-starter, able to work independently and under tight deadlines. What you should have: The position may require some domestic travel for client meetings and conferences (10 percent). Bachelor's degree in communications, marketing or a related field or equivalent experience is required (6-8+ years) Must have healthcare PR experience; integrated experience preferred Thorough understanding of the ever-changing digital landscape Exceptional project management skills: demonstrated ability to work under pressure to meet deadlines, prioritize and manage detailed budgets Excellent business communication skills Informal/formal presentation and writing skills; including presenting to clients Skilled in data communication Can explain complex technical terms, clinical trials, and studies pertaining to the brand Able to develop final documents and presentations and guide strategy for junior staff Able to communicate critical information to management and the client Proven ability to develop and maintain strong and productive client relationships Able to develop solutions to client needs and problems: Collaborates with internal partners to strategize ideas Researches the market to identify trends and data to support ideas Understands program objectives and strategies Ability to direct and synthesize research for new business Have a professional presence, perform with a sense of urgency and with a profound client service orientation High energy, able to effectively operate in fast-paced, growing and evolving environment Pay Range: $85,000 - $105,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com. Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know. Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

Posted 30+ days ago

A logo

EVS Specialist - Parham Healthcare And Rehabili - EVS

Aramark Corp.Lakeside, VA
Job Description It's time for a sweeping change to your career so that you can pursue what matters to you! At Aramark, making sure we provide clean environments is something in which we take pride and is a skill set that can help take you further in your career. As a professional Housekeeper on our team, you'll take pride in cleaning and maintaining the cleanliness of our locations to help keep our guests happy and healthy. Integrity and attention to detail are also two must-have tools that you keep in your cleaning case. By helping us create clean, safe, and orderly environments for our guests, you'll pave the way to more opportunities for yourself at Aramark! Job Responsibilities Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs. Maintains all assigned ancillary and department areas and corridors in a clean neat and sanitary manner, to protect safety and health of others and in compliance with accurate preventative maintenance procedures as outlined in department policy. Inspects and uses judgment in determining which cleaning techniques outlined in orientation guidelines to follow. Demonstrates efficient and safe use of housekeeping equipment and solutions as observed by supervisor. May disinfect and sterilize equipment and supplies, using germicides and sterilizing equipment. Diligently employs universal precautions when disposing of trash and bio-hazardous materials. Keeps cart properly stocked with equipment and cleaning supplies; ensures all chemicals are accurately labeled, and all equipment is in good working condition. Promotes effective interpersonal and interdisciplinary relationships, maintains professional conduct at all times. Assists in improving productivity and efficient operations of the department. Demonstrates commitment to professional growth and competence by adherence to component and departmental training commitments. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Past cleaning experience preferred Attention to detail Ability to communicate effectively with clients, senior management, and Aramark support staff Ability to respond effectively to changing demands This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Richmond

Posted 30+ days ago

A logo

Culinary Specialist - Grant Healthcare And Rehabilit - Food

Aramark Corp.Williamstown, KY
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices. Job Responsibilities Prepare quality food and baked goods according to a planned menu Prepare a daily report that verifies transactions Understand what is inclusive of a meal Ensure storage of food in an accurate and sanitary manner Serve food according to meal schedules, department policies and procedures Use and care of kitchen equipment, especially knives Timely preparation of a variety of food items, beverages, and Add garnishments to ensure customer happiness and eye appeal Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment Adhere to all food safety regulations for sanitation, food handling, and storage Adhere to the uniform policy Connect with the Manager daily to understand and accurately prepare menu for the day Supervise the food temperature requirements Maintain a clean and organized work and storage area Scrub and polish counters, clean and sanitize steam tables, and other equipment Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, moping, ware washing Maintain garbage collection site and kitchen floor areas in a neat and sanitary fashion Perform other duties as assigned including other areas in the kitchen This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Food Service Certificate as needed Sufficient education or training to read, write, and follow verbal and written instructions Be able to work quickly and concisely under pressure Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Cincinnati

Posted 2 weeks ago

Fitch Ratings logo

Senior Director - Business Development, Healthcare

Fitch RatingsNew York, NY

$250,000 - $300,000 / year

Senior Director - Business Development, Healthcare Location: New York Position Overview: Fitch Ratings is currently seeking a Senior Director with Fixed Income / Debt Capital Markets (IG and/or Leveraged Finance) and client coverage skills to join our Corporates, Business Development and Relationship Management (BRM) team. The candidate will work closely with senior BRM professionals who are responsible for developing and maintaining relationships with Corporate borrowers/issuers and having them engage Fitch for new ratings. We are seeking candidates with backgrounds primarily in Healthcare. What We Offer: Professional Growth: Work closely with industry-leading professionals and gain expertise in the healthcare sector. Impactful Role: Directly contribute to Fitch's growth by developing and maintaining key client relationships. Dynamic Environment: Collaborate with teams across New York, San Francisco, Chicago, and EMEA to drive strategic initiatives. Innovative Culture: Be part of a team that values innovation and diverse perspectives. We'll Count on You To: Conduct research, develop, prepare, and present marketing messages to external parties highlighting factors that differentiate Fitch and its published ratings and research. Oversee preparation of client presentations, market analyses, post-meeting follow-ups, and data gathering for near-term and longer-term initiatives. Liaise with other BRM colleagues in New York, San Francisco, Chicago (Banker, PE, and Investor teams), as well as EMEA groups to coordinate firm messaging, target lists, and assist in the development of relationships. What You Need to Have: Minimum of 10+ years' experience in Debt Capital Markets (IG and/or Leveraged Finance), Coverage, Corporate Finance, M&A, or Advisory type functions; such experience likely to come from having worked within investment or corporate banking. Fitch will also consider experience gained in Corporate Treasury or on the Buy-Side within the Healthcare sector. Ability to travel as required. What Would Make You Stand Out: Strong understanding of the healthcare sector and its dynamics. Proven ability to build and maintain client relationships. Excellent presentation and communication skills. Ability to work independently and as part of a team. Why Fitch? At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone. Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority. We are building incredible things at Fitch and we invite you to join us on our journey. Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables our clients to make important credit judgements with confidence. Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning. For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. Expected base pay rates for the role will be between $250,000 and $300,000. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch. #LI-JF1 #LI-Hybrid Nearest Major Market: Manhattan Nearest Secondary Market: New York City

Posted 30+ days ago

DLR Group logo

Marketing Leader, Higher Education & Healthcare

DLR GroupDenver, CO

$100,000 - $115,000 / year

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you're in the right place. We have an opening for a Marketing Leader, Higher Education and Healthcare. This role could be based in the following cities: Columbus Denver Minneapolis Nashville Phoenix Other locations may be considered About Marketing Sector at DLR Group At DLR Group, the Marketing team provides strategic support in pursuit of new opportunities and the development of marketing materials. By leveraging a deep understanding of market trends and client needs, the team highlights the firm's expertise in ways that resonate with prospective clients. Position Summary The Marketing Leader guides strategic marketing activity for our Higher Education and Healthcare sectors. The Marketing Leader supports growth and awareness of their sector(s) by promoting its design acumen and value proposition to attract and engage prospects clients and talent. The Marketing Leader develops calendars and executes the sector's external marketing communications outreach and content strategy across all channels. They also lead and manage other communications professionals. What you will do: Monitor trends and have an innate understanding of a sector(s) 12-24-36 month performance and growth outlook in order to identify and validate new breakthrough positioning and differentiation strategies with sector leadership. Manage and mentor a cross-functional marketing media and creative team to achieve brand awareness and maximize market impact driving growth in alignment with sector business plan initiatives. Develop annual sector(s) marketing communications plan content strategy and calendar including multi-channel integrated marketing campaigns client-facing award programs project storytelling and marketing asset management. Master a creative vision for sector-based content marketing across the firm's digital and print channels elevating storytelling through compelling forms of media. Lead development of storytelling and manage sector page/content at dlrgroup.com. Establish and measure KPIs to track the impact of sector-based marketing campaigns and components therein. Analyze review and report on the effectiveness of these efforts to maximize results. Identify systemic red flags and / or improvements to overall marketing metrics and deliverables in designated sectors. Required Qualifications Degree in Marketing Communications English or similar 10+ years of experience with progressive responsibilities in a Marketing Brand or Communications department preferably in the AEC or design industry Experience effectively communicating with public sector audiences including higher education or healthcare institutions. Track record of tying marketing activity and measurable outcomes to established business objectives. Deep understanding of content marketing strategy and best practices for its effective execution. Action-oriented with a knack for managing multiple tasks for multiple interests; strong project and people management skills. Master of prioritization to maintain focus on established strategic direction. Growth mindset: the desire to continually improve processes and outcomes. Proficiency in Microsoft Suite including PowerPoint and Teams; familiarity with information gathering from a database Deltek Vantagepoint preferred. Preferred Qualifications Experience and passion for hiring managing and mentoring a high-performing team. Strategic thinking ability to break down complex issues into sizeable actionable pieces. Proficiency in Adobe Creative Suite especially InDesign. Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k) plan, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills. The suggested pay range for this position is: Pay Range $100,000-$115,000 USD DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects. We are 100% employee-owned: every employee is literally invested in our clients' success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment. Through our values - commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork - we elevate the human experience through design, together. DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays. We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.

Posted 30+ days ago

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Cota - Redlands Healthcare Center

PACSRedlands, CA

$34 - $40 / hour

Certified Occupational Therapy Assistant (COTA) - Part-Time Redlands Healthcare Center is seeking a caring and compassionate Part-Time Certified Occupational Therapy Assistant (COTA) to join our dedicated rehabilitation team. Pay Range: $34-$40 per hour (dependent on experience) Duties and Responsibilities Implement and carry out established patient treatment plans under the supervision of a licensed Occupational Therapist. Communicate effectively and compassionately with patients, families, referring physicians, and interdisciplinary team members. Complete timely and accurate documentation in accordance with facility and department requirements. Monitor patient progress and promptly report any changes in patient status or needs to the supervising therapist. Coordinate treatment goals with other members of the care team. Prepare and submit patient charges accurately to ensure appropriate billing. Support and participate in departmental operations and ongoing program development. Maintain and enhance clinical and professional skills through continuing education and professional involvement. Requirements and Qualifications Associate's degree or higher in Occupational Therapy from an AOTA- or ACOTE-accredited program. Current state licensure or eligibility for licensure as a Certified Occupational Therapy Assistant. Strong interpersonal, communication, and organizational skills. Commitment to providing high-quality, patient-centered care. Equal Employment Opportunity (EEOC) Statement Redlands Healthcare Center is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Posted 1 week ago

Gordon Food Service logo

Healthcare Sales Representative

Gordon Food ServiceEvansville, IN
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Overview For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful culinary operations and experiences. We've grown to be the largest family-operated broadline food distribution company in North America by being passionately committed to the people we serve. At Gordon Food Service, our customers come first. As a Healthcare Sales Representative, you will cultivate relationships, develop new business, and provide innovative solutions to our customers, helping them to achieve their goals and, in return, yours! This position will reside in: Bowling Green, KY Position Benefits A generous 401(k) matching program and profit-sharing that is above industry standards Financial rewards for performance compensation structure which includes salary and bonuses Low-cost benefit options for you and your family's health and future An Automobile expense reimbursement plan Cell phone reimbursement plan Healthcare Sales Representative We invite you to join our sales team where you'll experience a world where servant leadership and cutting-edge tools and training come together to support your career growth and financial objectives. As a Healthcare Sales Representative, you'll be responsible for the overall sales and relationship management efforts for existing customers within your assigned territory. This includes pursuing new customers, deepening and strengthening existing customer relationships, and sales territory management. Pursuing New Customers Researching industry and market trends impacting customers within your territory Identifying and researching prospective customers within your territory Developing sales strategies that highlight products, services, values, and solutions offered by Gordon Food Service and presenting the sales strategy to prospective customers Deepen and Strengthen Existing Customer Relationships Visiting all customers within the assigned territory Conducting business reviews to determine existing customers' needs and areas of opportunity for growing sales Providing training and consultative services to all customers within the territory to access current and future needs of customers and aligning those to GFS products and service offerings Identifying opportunities within existing customer businesses where Gordon Food Service can add value through product and service offerings Sales Territory Management Balancing new customer acquisition and deepening and strengthening existing customer relationships Coordinating visits to prospective customers and existing customers Sales Training - Getting you Ready Gordon Food Service's goal during your first 90 days is to set you up for success! This includes engaging you in various training offerings, including e-learning, classroom sessions, video roleplays, job shadowing, and peer sales representative mentorship. Throughout your first 90 days, you will learn: How to use Gordon Food Service systems, processes, and tools to manage customer relationships About the products available to Gordon Food Service customers The sales process for engaging new customers How to establish your relationships in the vast network of resources available to you, a Gordon Food Service sales representative Best practices on developing relationships with current and prospective customers Strategies on how to effectively manage your territory Position Requirements High School Diploma/GED is required Bachelor's degree and/or culinary certificate preferred Registered Dietician accreditation preferred 1 year of prior sales, business, or food service experience Maintaining a valid state driver's license and a safe driving record Ability to obtain your food safety certification Gordon Food Service encourages veterans and active military members to apply BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US! Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

Posted 1 week ago

Gresham, Smith and Partners logo

Healthcare Student Intern - Interior Design

Gresham, Smith and PartnersOrlando, FL

$21 - $26 / hour

Our Healthcare team of 150+ architects, engineers, interior designers, and planners helps clients move the needle where it matters most: patient safety, operational efficiency, technology integration, adaptability/resiliency, sustainability, and the human experience. Helping create healthier communities for more than 50 years, we've designed over 8,000 projects for longstanding clients across the United States, and we invite you to join us! Internships and Co-Ops at Gresham Smith provide students with the opportunity to develop real-world skills in an environment that supports personal and professional growth. As an Interior Design Intern, you'll work alongside experienced interior designers and architects to gain hands-on exposure to the design and delivery of real-world projects, applying classroom knowledge, building technical skills, and learning how multidisciplinary teams collaborate. Many of our interns have gone on to continue their careers with us as full-time employees after graduation. Responsibilities: Assist with plans, elevations, sections, details, and schedules in Revit; incorporate redlines and follow templates/QA-QC procedures. Help build and maintain BIM models; support drawing coordination with other disciplines. Prepare presentation materials and basic renderings; support client-facing graphics. Research, select, and document FF&E; maintain the materials library; order/manage samples; meet with vendor reps. Assist with finish/color selection, space planning/test fits, and interior spatial design. Support code and accessibility research; document findings for team review. Participate in construction administration under supervision (site verification, photo documentation, submittal/RFI tracking, punch support). Maintain organized project files and logs; meet deadlines and track time accurately. Minimum Qualifications: Currently pursuing a Bachelor's degree in Interior Design or Interior Architecture from an accredited program. Foundational Revit proficiency for interior design documentation with exposure to AutoCAD, SketchUp, and Adobe Creative Cloud; visualization tools (Enscape/Lumion) and advanced modeling (Rhino/Grasshopper) is a plus. Proficiency with Microsoft Office (Word/Excel) and comfort learning new tools/programming. Familiarity with Bluebeam is a plus. Strong communication skills; organized, detail-oriented, and proactive. Effective time management, task prioritization, and professional organization. Ability to work as part of a team and show curiosity and initiative. Students who hold F-1, OPT, or H1-B visas are eligible for consideration. You must include a portfolio showcasing academic or professional work along with a resume/CV in your online application. Potential Hourly Range: $21.00 - $26.00 per hour based on discipline, school year completed, knowledge, skills, and experience related to the open internship position. The disclosed range estimate, unadjusted for location-based differences, may vary where the position is filled. Benefits Based On Hourly Schedule: Medical Insurance, Health Savings Account, Health Flexible Spending Accounts, 401(k)/Roth Retirement Plans, Paid Holiday, and Free Parking. Gresham Smith is an equal opportunity employer and does not discriminate. Everyone is invited to apply! GRESHAM SMITH does not accept unsolicited resumes from recruiters, headhunters, search firms, or agencies. No referral or recruiter fees will be paid without a fully executed GRESHAM PLACEMENT SERVICES AGREEMENT (PSA) in advance. Submissions made without a PSA may be recruited and hired by GRESHAM SMITH with no financial obligation to the submitting party. Any such unsolicited resumes or candidate information sent to hiring managers or any employee becomes the property of GRESHAM SMITH. #LI-DNI

Posted 1 week ago

LCMC Health logo

Healthcare Cost Reporting/Medicare And Medicaid Reimbursement Manager- Remote Opportunity

LCMC HealthNew Orleans, LA
Your job is more than a job REMOTE QUALIFICATIONS Must be a resident of Texas, Louisiana, Mississippi, Alabama, Florida or Georgia GENERAL DUTIES Manages all reporting functions related to gross revenue, revenue deductions, bad debt, patient accounts receivable and settlement receivables for consolidated financials and subsidiaries, and the preparation of all the schedules related to the above-mentioned transactions. Supervises staff and ensures the filing of all the cost reports per timelines, the GME reimbursement applications, the outlier bills and other supplemental funding related reporting. Verifies monthly financial statements and schedules related to revenue, revenue deductions, patient accounts receivable and settlement receivable for accuracy and reasonableness before submission to the leaders. Consults, advises and answers questions raised by the leadership.. Maintains a clear understanding of general ledger and patient accounting systems. Leverages analytical and interpretative skills in analyzing financial statements and reports. Produce revenue budgets and financial projections. Assists with annual 990 filings. Coordinates the completion of audit schedules for revenue, revenue deductions, patient accounts receivable and settlement receivables requested by the audit firm. EXPERIENCE QUALIFICATIONS 5 years in healthcare cost report preparation (Medicare and Medicaid) Experience in healthcare accounting EDUCATION QUALIFICATIONS Bachelor's Degree in Accounting SKILLS AND ABILITIES CMS cost report. Extensive knowledge of health care reimbursement practices and regulatory requirements. Strong analytical, advanced spreadsheet, and database skills. Working knowledge of EPIC, Lawson, Workday systems a plus. Excellent written and verbal communication skills and ability to interact professionally with management and leadership throughout the system. REPORTING RELATIONSHIPS Does this position formally supervise employees? Yes FUNCTIONAL DEMANDS Light: Light physical requirements- Light Work- Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. PHYSICAL DEMANDS Sitting- Frequent (36-66% of day) Standing- Frequent (36-66% of day) Walking- Frequent (36-66% of day) Climbing (e.g., stairs or ladders)- Occasional (0-35% of day) Carrying objects- Occasional (0-35% of day) Push/pull- Occasional (0-35% of day) Twisting- Occasional (0-35% of day) Bending- Occasional (0-35% of day) Reaching forward- Occasional (0-35% of day) Reaching overhead- Occasional (0-35% of day) Wrist position deviation- Frequent (36-66% of day) Pinching/fine motor activities- Occasional (0-35% of day) Keyboard use/repetitive motion- Frequent (36-66% of day) Talk or hear- Frequent (36-66% of day) OCCUPATIONAL EXPOSURE RISK POTENTIAL Bloodborne pathogens- Not Anticipated Chemical- Not Anticipated Airborne communicable diseases- Not Anticipated Extreme temperatures- Not Anticipated Radiation- Not Anticipated Uneven surfaces or elevations- Not Anticipated Extreme noise levels- Not Anticipated Dust/particular matter- Not Anticipated Other (List)- Not Anticipated POPULATION SERVED Neonate/Infant up to 1 year: No Youth (1yr to 15 yrs): No Adult (16 and up): No WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems - it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. To ensure quality care and service, we may use information on your application to verify your previous employment and background. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

Posted 30+ days ago

PwC logo

Healthcare Provider, Business Operations - Senior Manager

PwCNashville, TN

$124,000 - $280,000 / year

Industry/Sector Not Applicable Specialism Operations Strategy Management Level Senior Manager Job Description & Summary At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle. As a Senior Manager, you will play a significant leadership role within our Provider Business Operations team, helping healthcare providers execute large, tech-enabled transformation programs for healthcare providers. Responsibilities Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies Build technology solutions using AI and other platforms to enable outstanding client outcomes Lead large, multi-year transformation workstreams with structured planning, governance, and high-quality delivery, managing complex project activities including issue resolution, dependency management, and executive reporting Shape solution design and transformation strategies across multiple healthcare administrative domains (e.g., finance, HR, supply chain), leveraging deep expertise and a strong understanding of provider operations, business case development, and process improvement Oversee change management and user adoption through readiness assessments, stakeholder engagement, communications, and training, while building trusted relationships and aligning diverse clinical, operational, and functional teams Guide, coach, and develop Managers and Senior Associates to strengthen delivery capabilities, functional expertise, and overall team performance Drive business and practice development by shaping pursuit content, developing proposals, owning initiatives like internal tool creation or AI-enabled accelerators, and identifying growth opportunities during delivery Support client decision-making and transformational outcomes by applying data analysis, benchmarking, structured problem-solving, capturing lessons learned, codifying industry standard practices, and contributing to internal knowledge and offering evolution What You Must Have Bachelor's degree At least 7 years of consulting and/or healthcare provider industry experience, with at least 4 years leading teams, major workstreams within business, or technology-enabled transformation programs Understanding and experience executing the software development lifecycle in large enterprise In-depth technical experience with enabling platforms such as Oracle, Workday, or UKG, and understanding of how they support provider operational processes. What Sets You Apart Master's degree preferred Core Technology Strategy Skills Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis Knowledge of enterprise architecture concepts and common architecture frameworks Experience assessing IT capabilities and identifying gaps to better align technology with business needs Ability to support performance management through KPIs/OKRs, dashboards, and governance processes Experience supporting IT governance, process design, and role clarity within modern operating models Digital & AI Strategy Skills Experience using GenAI / Agentic tools for analysis, research, or workflow automation Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers Ability to support workforce strategy initiatives including skill assessments and capability-building plans Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning Provider Business Operations Skills Experience leading multi-disciplinary functional transformation for healthcare providers. Experience influencing pursuit strategy, shaping win themes, developing competitive proposal content, or supporting solution design for provider clients Familiarity with financial management, performance tracking, and project financials Experience with automation, analytics, or AI-enabled approaches that enhance delivery quality and efficiency Substantial functional depth in at least one provider administrative domain (e.g., finance, HR, supply chain, workforce, shared services) and broad exposure to others Proven ability to lead workstreams, manage cross-functional teams, and drive high-quality execution in complex environments Having the ability to shape transformation strategies and work with provider leaders to translate goals into actionable plans Possessing proven communication, facilitation, and executive presentation skills Demonstrating the ability to coach teams and foster a high-performing, collaborative culture Applying functional and technical depth and cross-functional insight to help clients modernize operations, improve performance, and align business and technology capabilities to their strategic goals Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

T.Y. Lin International logo

Project Architect (Healthcare)

T.Y. Lin InternationalIndianapolis, IN
WHERE PASSION + PURPOSE ALIGN We are the curious. Problem solvers. Driven to unlock the potential in every system. Across five countries are 1,100 engineers, designers, and consultants collaborating to elevate the human experience, create more resilient communities, and protect the health of the planet. We transform the built environment by creating dynamic solutions - living systems - that are smart, resilient, and connected. At Introba, this is why we show up every day. To use our curiosity for good. To inspire change. To empower changemakers Introba provides world-class building engineering design, analytic, and consulting services at all scales, specializing in net-zero first thinking. Through the cultivation of thought leadership, we deliver sustainable and forward-thinking solutions to the most complex design challenges facing the world's leading clients and partners. Job Summary Introba is seeking a Project Architect, with a Healthcare background, for our Indianapolis, IN location. This person will provide architectural design and construction administration services from the initial project inception through completion. Responsibilities & Qualifications Responsibilities: Research, plans, designs, and administers building projects for clients, applying knowledge of design, construction procedures, building codes and materials. Performs field investigations and evaluations of existing buildings to document existing field conditions; and prepares drawings of existing conditions. Develops building designs based on established design criteria and budgets. Prepares drawings utilizing Revit. (preliminary concept, schematic design, design development and construction documents) Prepares technical specifications utilizing Masterspec, UFGS SpecsIntact & VA TIL Specs. Healthcare planning, programming, medical equipment coordination Must possess understanding of the FGI Guidelines and coordination Understanding and knowledge of UFGS & VA criteria and guidelines Presents and explains design of the project to client and other team representatives. Coordinates all components that will comprise the building project including site, interiors, structural and MEPFP disciplines and integrates these elements into a unified design. Coordinates and prepares submittals at appropriate intervals during the design process for submission to client. Assists the client in filing documents for government approvals and permits. Takes an active role during construction administration including shop drawing review; responding to contractor requests for information; performing site visits and preparing field observation reports. Assists in the organized close-out of the project including final site observation and development of punch list, coordination and preparation of record drawings and other closeout documents. Maintains an organized project file documenting the entire design and construction process. Qualifications: Professional degree in Architecture or Design from an accredited college or university 8 plus years related experience and/or training; registration preferred. Fluent in REVIT current version 2025. Development of specifications utilizing MasterSpec format. Ability to learn SpecsIntact (UFGS) specification writing. Experience with Government project is a benefit. Understanding of report writing and design analysis narratives. Familiarity with building codes and building systems Collaborative and organized Editing of PDF documents in Bluebeam. General support software skills include Microsoft Word, Microsoft Excel, Microsoft OneDrive, Microsoft Construct (BIM 360), and Microsoft Teams. Enscape or similar 3D modeling software experience is a plus. Additional Information #LI-Hybrid Introba offers a comprehensive total rewards package. Our benefits may include medical , disability and life insurance coverage , continuing education benefits, paid time off, employee assistance program and a retirement savings plan with company matching contributions. Benefits will vary by country location and may only be available in US or Canada. We encourage all candidates to explore our total rewards offering. Collaboration, mission-driven focus, discipline, and leadership skills developed through military service benefit us all. Whether you are a Veteran, Guardsman or Reservist, a Military Spouse or you are planning to transition to civilian life in the near future, we welcome and value your application. Introba is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. The company and its employees are required to comply with all local health authority, legal or lawful client requirements.

Posted 3 weeks ago

Markel Corporation logo

Executive Underwriter, Healthcare Risk Solutions

Markel CorporationHouston, TX

$116,000 - $160,000 / year

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to underwrite new business and renewals for Healthcare Risk Solutions for the Central Region in a profitable manner and according to authority level and established guidelines, and drive projects having an impact on the business. Assigned larger, and more complex accounts. Use underwriting tools to determine accurate classifications, rates, and premium charges. Knowledgeable in coverage forms and policy language and appropriate use of forms and exclusions. Promotes the growth and development of less experienced underwriters and fosters teamwork. Responsibilities Expert understanding and proven ability to underwrite hospital and complex allied/miscellaneous medical facility business Thorough grasp of policy language including primary, lead umbrella, excess follow form, and captive reinsurance Ability to analyze complex loss data and work with experience rating and loss rating; familiar with actuarial concepts and ability to work collaboratively with internal actuaries. Strong ability to present at underwriting meetings with senior executives from existing and prospective insureds Provide policy review and rating guidance. Actively participate in Claims meetings and reviews Quote and bind new and renewal accounts according to our underwriting guidelines and strategy Actively participate in large risk strategy Maintain and adhere to all underwriting file documentation standards Cultivate and improve retail broker relationships across the Central Region Present innovative marketing strategies with the casualty brokerage community Collaboration with Regional Leadership. Skills & Experience 10+ years of complex retail healthcare professional liability underwriting experience Demonstrated technical knowledge and skills reflective of progression of positions of increasing responsibility. Demonstrated marketing and relationship building skills. Four year college degree and/or CPCU or similar designation preferred. Excellent oral and written communication skills. Microsoft Office skills to include MS Word and MS Excel. Strong analytical and organizational skills. Must be a team player that enjoys a flexible and spontaneous business environment with a desire to succeed. Up to 25% travel (when appropriate) #LI-AB #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, demonstrated competencies, geographic location, and other factors. The base salary range for the Underwriting Specialist position is $116k - $160k/year with a 30% bonus potential. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com. No agencies please.

Posted 2 weeks ago

G logo

Senior Assistant Director / Assistant Director (Healthcare Epidemiology)

Government Technology AgencyCda, ID
[What the role is] The Senior/Assistant Director supports the Deputy Director in leading the outbreak investigation and management unit of NICHE. The unit oversees the surveillance and response for infectious diseases outbreaks, ensuring effective prevention and control of infectious diseases outbreaks across healthcare institutions and facilities in the long-term care sector. You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time. [What you will be working on] You will be assisting to oversee key day-to-day functions within the Healthcare Epidemiology unit of NICHE as follow: Understand the complexity and challenges given the inherent social and family issues, aging population demographics of the long-term care sector Conduct disease epidemiological investigations, propose control measures to break the chain of transmission Implement and evaluate control measures Engaging and collaborating with relevant government agencies and stakeholders on policies to control the spread of infectious diseases Prepare epidemiological reports on disease situations, including regular updates, to management Conduct after action reviews when indicated Part of the work will require the officer to be onsite (e.g., hospitals, nursing homes, and MSF homes) for outbreak investigations, where necessary. To protect the staff, Personal Protective Equipment (PPE) training and the necessary immunisations will be necessary prior to deployment. [What we are looking for] Job responsibilities You will be: Assisting in the formulation of evidence-based policies to control the spread of infectious diseases, evaluation of the effectiveness of the current controls and measures in place today, and recommend improvements to disease control strategies based on evolving epidemiology of diseases and analysis of current disease control programmes and international practices for the long-term care sector. Engaging and collaborating with the sector leads e.g., MOH and MSF, to formulate, implement, monitor and review policies and standard operating procedures for control of disease outbreaks. You will be working closely with the key stakeholders to align strategy, share information, review and refine processes, and maintain high-quality surveillance data for this sector. Leading disease epidemiological investigations, identify possible sources of transmission, propose control measures to break the chain of transmission, recommend control measures, and assist with communications to sector lead, relevant stakeholders and the public. Prepare disease-specific epidemiological situation reports, including regular updates to CDA and MOH Senior Management. Prepare professional inputs, liners, FAQs, and replies for external queries including from media, other government agencies. Crisis communication during public health events: Communicate critical information to stakeholders including healthcare providers, the public, and media during disease outbreaks to ensure timely, coordinated, and effective responses while managing rapid and accurate dissemination of information under time pressure. Interagency coordination: Regularly coordinate with government agencies, healthcare institutions and internal health bodies to align priorities and approaches, ensuring seamless data exchange and resource sharing. Public information and education: Consistently provide the public and external agencies with up-to-date and accurate information about disease prevention and control measures, making complex information understandable and fostering public trust and compliance. Job Requirements Tertiary qualification, preferably good honours in a science or life science discipline; nursing background; or related disciplines e.g., bioengineering, allied health. Postgraduate degree in Public Health or Epidemiology or equivalent would be an advantage 3-5 years of working experience in any Ministry would be an advantage 2-3 years of experience in public health would be an advantage Analytical mindset Ability to write concisely and precisely, structure information logically and coherently, and bridge technical and non-technical perspectives Ability to work under pressure and simultaneously on different projects Excellent organisational skills and resourcefulness Good inter-personal and communication skills Willing to work beyond office hours, especially during outbreaks Willing to continuously keep up-to-date on new developments in the communicable diseases field As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

Posted 3 days ago

Guidehouse logo

Consultant, Healthcare Strategy & Transformation

GuidehouseHanover, MD

$74,000 - $124,000 / year

Job Family: Strategy & Transformation Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are building out of team with Consultants who have a solid understanding of how healthcare payer organizations operate, especially in the commercial market, and how reimbursement, payment structures, and policies influence outcomes. This pipeline supports work across commercial and federal health, including VA-related engagements; commercial payer experience is prioritized and federal experience is a nice to have. Candidates may come from payer strategy/transformation or payer operations/payment environments (or consulting supporting payers), with an interest in bridging "how payers work" with structured problem-solving and data-informed recommendations. Support structured problem solving by breaking down ambiguous questions into well-defined components, helping translate broad client needs into analytic tasks, inputs, assumptions, and outputs under the guidance of senior team members. Contribute to data analysis and insight generation by cleaning data, conducting basic quantitative and qualitative analyses, and identifying trends and drivers related to cost, utilization, quality, access, or operational performance; summarize findings and implications for client decisions. Conduct research and market scans to support strategic recommendations, including reviewing leading industry practices, benchmarks, and policy or reimbursement dynamics, and synthesizing findings into clear, usable inputs for the team. Develop client-ready deliverables (slides, exhibits, brief memos) by drafting content, creating charts and tables, writing clear and concise bullets, and supporting storyline development to ensure outputs are logical, accurate, and appropriate for executive audiences. Assist with stakeholder engagement activities by preparing for meetings and interviews, drafting interview guides, capturing notes, supporting workshop logistics, synthesizing stakeholder input, and tracking follow-up actions. Support federal health transformation initiatives through analysis and documentation across areas such as strategy and planning, performance measurement, data and reporting, process improvement, and operational enablement, incorporating relevant commercial leading practices as directed. Participate in continuous learning and knowledge building by staying current on healthcare market dynamics, emerging technologies, and best practices; seeking and applying feedback; and contributing to internal knowledge sharing, templates, and reusable assets. What You Will Need: Bachelor's degree. 2+ years of experience in consulting and/or healthcare industry roles. Foundational understanding of payer operations and how reimbursement/payment structures and policies influence payment outcomes. Strong analytical skills and comfort working with data; advanced Excel proficiency required (SQL/BI tools a plus). Ability to create clear, well-organized client deliverables and communicate effectively (written and verbal). Ability to obtain a Public Trust clearance (US Citizenship required) Ability to travel as needed; up to 25%. What Would Be Nice To Have: Depth in commercial payer functions (e.g., claims/payment operations, payment policy, network strategy, utilization management, value-based care, risk adjustment, payment integrity/FWA). Provider-side strategy/ops experience (e.g., revenue cycle, access, care coordination, clinical operations, service line strategy). Experience supporting strategy, operating model, and/or performance improvement initiatives for payer/provider organizations. Exposure to federal health programs, including VA-related work. The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 4 days ago

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Floor Technician - Advanced Rehabilitation & Healthcare Of Burleson - EVS Labor

Aramark Corp.Burleson, TX
Job Description The Floor Technician is responsible for floor maintenance, restoration, and the operation of industrial floor care equipment in assigned location(s). Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities Maintains a friendly, efficient, and positive customer service attitude toward customers, clients, and co-workers. Anticipates and responds to customer needs. Uses proper procedures on hard floor care (stripping & refinishing, burnishing, spray cleaning, and spray buffing) in adherence to the principles of hard surface floor maintenance. Uses the proper procedures on carpet and upholstering (shampooing, damp surface, extractions, spot cleaning, vacuuming, etc.). Operates industrial floor care equipment as assigned and according to schedule for cleaning of large area of floor surface. Performs maintenance and restorative processes for all floor surface types. Properly processes all municipal solid waste (MSW), infectious, and pharmaceutical waste including rendering infectious waste as MSW. Removes trash, recyclables, soiled linen, used supplies and equipment from assigned work area. Disinfects receptacles and carts as needed. Follows all Aramark safety standards, sanitation, and infection control standards and procedures and requirements by the appropriate accredited local agencies. Adheres to all Aramark appearance standards and always wears the required uniform and personal protective equipment (PPE) while working. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous experience as a floor care technician or in related role and knowledge of floor care equipment and use is preferred. Must be able to read and write to facilitate proper communication with others and be able to perform simple mathematical calculations. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth

Posted 3 weeks ago

Ivy Rehab logo

Healthcare Customer Care Agent (Temp-To-Perm)

Ivy RehabTampa, FL
State of Location: Florida Position Summary: At Ivy Rehab, we're "All About the People"! As a Patient Engagement Advocate (Healthcare Customer Care Agent), you will play a crucial role in our mission to help enable people to live their lives to the fullest. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Assignment: Temporary (90-Day Assignment) with Opportunity to Become Permanent Schedule: Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team. The Patient Engagement Advocate (Healthcare Customer Service Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a "local" patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians. Your responsibilities will include: Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores. Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient's needs are handled with care. Leverage technology and knowledge base content modules to provide an experience that "feels local" from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid "us vs them" approach and demonstrate an inclusive "we" mentality. Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience. Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices. Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics. Effectively inform and educate patients on insurance and about our financing/payment plan options. Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience. Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth. Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. May work in other channels such as outbound, email, chat, etc. Perform other duties as assigned. To excel in this role, you should possess: High School/GED or equivalent; College degree is preferable Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment. Minimum Internet speeds of 10 Mbps upload and150 Mbps download; Latency Preferred typing aptitude of 50-70 WPM. Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs) Demonstrated tenure in previous positions of at least 2-3 years Must have a dedicated, quiet workspace at home (with a door) to work without distractions Must be able to provide a reliable high-speed internet connection for remote work Excellent verbal and written communication skills and the ability to effectively engage with patients Strong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need) Attention to detail Ability to work in a fast-paced environment Must be technically savvy, with demonstrated experience working with multiple systems and apps We welcome you to apply if you hold the following attributes: Good listener Collaborative and team player Ability to display caring attitude and be empathetic Multi-task-carry on engaging conversation while following proper protocols for information capture Receptivity to coaching as well as understanding your strengths and opportunities for development Why choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. #LI-remote #LI-ST1 We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Posted 30+ days ago

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Maintenance Technician (Cedar Tree Apt.)-Free Healthcare

The Westover CompaniesArden, DE
The Westover Companies is a family-owned and operated property management company. We are located in King of Prussia area and have operated for over fifty years with the purpose of providing quality living, shopping and working space for residents and customers. The Maintenance Technician supports one or multiple apartment properties maintaining routine service requests as well as preventative maintenance. He/she will be responsible for completing this work safely and timely to provide our residents with superior customer service. We are currently looking for a Maintenance Technician for our apartment community in Wilmington, DE. $1000 SIGN ON BONUS Our comprehensive benefits package includes: Medical, vision, and dental insurance- FREE to employees only (Family plans available) Life/AD&D Insurance- FREE to employees only Long and short term disability- FREE to employees only Paid vacation time Paid holidays Paid sick/Personal time Weekly pay Retirement plan 401(k) plan with employer match up to 4%, automatic enrollment 20% discount on apartment at any of our properties Red Wing boot voucher of $175 after the first 90 days of employment Flexible schedule Overtime pay is available Training and certification opportunities Duties and Responsibilities include: Exhibiting strong commitment to the service needs of the internal and external customer Communicating and working well with both leasing and maintenance staff members Always representing the company in a professional and courteous manner Perform routine maintenance tasks, service requests, turnovers, preventative maintenance to units and common areas as well as any other duties assigned Sharing on-call responsibility Diagnosing and repairing HVAC, electrical and plumbing related issues Providing own (basic) hand tools Maintaining a clean and safe work environment Attending in-house training as required Maintaining current preventative maintenance property logs

Posted 3 weeks ago

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Project Interior Designer - Healthcare

RYAN COS. US INCChicago, IL

$68,000 - $85,000 / year

Job Description: Ryan Companies is looking for a creative, innovative, collaborative and forward-thinking Project Interior Designer - Healthcare who aims for the highest standards of excellence. The ideal candidate will be able to problem solve and design both as part of a collaborative team and independently. This individual will be responsible for creating extraordinary design solutions and inspiring design excellence. Candidates with at least 5-7 years of healthcare-specific experience are most likely to be successful in this role, however those with unique career experience or display clear potential for the role will be considered. Ryan Companies uses a unique integrated delivery process that involves architecture, engineering, construction, development, real estate management and capital markets. Ryan's integrated process requires an individual to be able to work in a proactive and positive manner in tandem with local teams and cross regionally within a national design practice. Some things you can expect to do: Works in tandem with Client, Architects, Design Project Manager, Designers, Development, Construction and Consultants to develop documentation for coordination and construction. Project Delivery: Leads team of interior designers through the project delivery process of a variety of sizes and scales. Coordinates a complete and thorough set of Interior design documents to meet project goals, milestones and schedule. Coordinates all phases of the interiors project scope from programming to construction administration, with specific attention to interior related building codes, interior detail documentation and constructability. Leads development and implementation of an overall design palate that supports the aesthetic, budget, and functional goals of the project. Advises client on appropriate interior finish and material selections. Collaborates with healthcare project team and clients during programming and planning efforts. Participates in and can lead design meetings, consultant meetings and project team meetings. Independently solves problems and applies basic principles of design. Provides guidance and resolves unusual or complex technical issues. Reviews interior design codes and coordinates implementation of requirements. Coordinates Ryan's QA/QC process and project specifications for interior scope of work. Identifies and communicates deviations in project scope and works with project team to resolve. Performs tasks with a high level of collaboration and sets an example for others to follow. Establishes and pursues annual goals, based on personal, professional and company growth in the industry. Contributes to Ryan culture through participation in office activities, initiatives and learning programs. Direct, supervise and mentor junior staff. Responsible for execution of Ryan's yearly review and goal setting process based on personal and professional, development goals. Actively participates in Ryan Companies' and Ryan A+E's 5-year vision/initiatives and 1-year business plans and goals. To be successful in this role: You must have at least 5 years of related experience. Advanced knowledge of interiors & design concepts, practices, and methods is required, along with a strong working knowledge of Revit, Adobe Creative Suite, Enscape, SketchUp, and Bluebeam. Proficiency with Microsoft Office Suite is expected. Job Requirements (Qualifications) Professional Interior Design degree or related field experience preferred. Relevant professional work experience in healthcare design, including the design of acute care, ambulatory care, and medical office buildings. Interior Design licensure preferred. Excellent organizational skills. Strong written and verbal communication skills. Strong ability to collaborate and lead a diverse team. Advanced knowledge of interiors and design concepts, practices and methods. EDAC or other healthcare accreditation preferred. Strong knowledge of Revit required. Proficiency in MS Office Suite, Adobe Suite, Enscape, Sketchup and Bluebeam preferred. Knowledge of building regulations, Facility Guidelines Institute (FGI), safety codes and ability to research and apply/incorporate into technical documents. LEED AP and/or WELL AP preferred. You will really stand out if you have: Bachelor's degree in interior design or related field. Interior Design licensure. Leadership in Energy and Environmental Design Accredited Professional (LEED AP) and/or WELL Accredited Professional (WELL AP) Certification(s). Eligibility: Positions require verification of employment eligibility to work in the U.S. Compensation: The base salary is $68,000-$85,000 per year. The base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills and abilities. Benefits: Competitive Salary Medical, Dental and Vision Benefits Retirement and Savings Benefits Flexible Spending Accounts Life Insurance Educational Assistance Paid Time Off (PTO) Parenting Benefits Long-term Disability Ryan Foundation - charitable matching funds Paid Time for Volunteer Events Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Non-Solicitation Notice to Recruitment Agencies: Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Ryan Companies will not be responsible for any fees or expenses associated with unsolicited submissions. If recruitment services are required, we will reach out directly to agencies on our approved vendor list. We appreciate your understanding and cooperation.

Posted 30+ days ago

Talkdesk logo

Solutions Engineer - Healthcare & Life Sciences (East)

TalkdeskBaltimore, MD

$144,000 - $235,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$144,000-$235,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Healthcare & Life Sciences Solutions Engineer

The Healthcare Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish clear value, differentiation, and trust in our AI-powered Contact Center and CX solutions.

This individual is a seasoned operator or practitioner with deep experience in healthcare environments-across providers, payers, or digital health-bringing knowledge of clinical workflows, regulatory compliance (HIPAA, HITECH), and patient engagement to every interaction. They engage throughout the entire sales lifecycle, from pre-sales engineering and technical qualification to solution architecture and post-sale expansion.

The Healthcare Solutions Engineer is a recognized thought leader who confidently supports C-level discussions, accelerates deal cycles, and helps identify and expand revenue opportunities in healthcare.

Key Responsibilities

  • Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges.
  • Carries out discovery conversations with customers to understand their needs and requirements for a new solution. Uncovers customer pains, learns about customer's objectives and potential needs, gathers metrics necessary for pricing and/or value discussions. Listens to the customer to gather information that can be leveraged in upcoming presentations.
  • Uses their in-depth knowledge of Talkdesk solutions and capabilities to specify the appropriate solution(s) for customer needs and requirements. The SE is continually learning about Talkdesk solutions to keep up with innovations and new releases of TD software.
  • Designs and delivers presentations to customers, on-site & virtual, showing Talkdesk's capabilities, aligned to the customer's pains and needs that were uncovered during Discovery.
  • Generates simple value statements illustrating the financial value of a Talkdesk solution to customers.
  • Assists with scoping SOWs for customer implementations as needed.
  • Scopes, executes and manages customer pilots and POCs.
  • Respond to functional and technical RFI/RFP requirements and mapping said requirements to the software solution.
  • Work closely with product management and engineering teams to ensure that customer feedback is incorporated into product roadmaps.
  • Assists with marketing and demand generation events as necessary.

Core Background

  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience.
  • 3-5 years as a Solutions Engineer in Software, VOIP/Telecommunications, contact centers, premise or cloud selling to Commercial or Enterprise customers.
  • Ability to command the attention in a room by delivering compelling presentations and demonstrations.
  • Good problem solving skills, including the ability to meet a business requirement with a technical solution.
  • Ability to communicate complex technical concepts to both technical and non-technical audiences.
  • Excellent presentation and communication skills, including the ability to lead technical discussions and demonstrations with customers.
  • Knowledge of Customer Relationship Management Software, ITSM, Data Warehousing, Business Intelligence is a plus.
  • Knowledge of UCaaS, CCaaS software is a plus.
  • Knowledge in web / scripting technologies is a plus

Desirable Heath & Life Sciences Experience

  • Strong working knowledge of healthcare industry standards, regulations, and data handling practices including HIPAA, HITECH, and HITRUST.
  • Proven ability to align technology solutions to clinical, operational, and financial healthcare KPIs.
  • Experience in SaaS, including 2+ years supporting healthcare-specific customers.
  • Experience in healthcare contact centers (patient scheduling, billing, nurse triage, or CRM integrations such as Epic, Cerner, Salesforce Health Cloud, etc.).
  • Strong internal and external collaboration skills; proven success working with healthcare compliance, security, and IT stakeholders.
  • Willingness to travel 20-50% for customer and internal meetings.

Pay Range (OTE): $144,000 - $235,000

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year.

Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 10 days from the posting date. The application was posted on 11/25/2025.

All questions or concerns about this posting should be directed to the Talent team at talent@talkdesk.com.

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