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TouchPoint

Reports to: Director, Environmental Services

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

The Assistant Director of Environmental Services supports the overall leadership, management, and operations of the Environmental Services (EVS) department. This role partners with the Director to ensure the department operates efficiently and in compliance with all regulatory requirements while delivering a clean, safe, and welcoming environment for patients, staff, and visitors. The Assistant Director also plays a key role in financial stewardship, team development, and fostering strong relationships across departments to align EVS operations with the hospital's overall goals.

Key Responsibilities:

• Maintain a clean, sanitary, safe, and aesthetically pleasing environment throughout the facility
• Assist in planning, organizing, directing, and supervising all departmental activities
• Ensure the department remains "survey-ready" at all times and complies with federal, state, and local regulations
• Support budget management by monitoring expenses and maximizing value within approved financial guidelines
• Conduct regular management and staff meetings; collaborate with other departments to coordinate services and activities
• Build and maintain strong relationships with hospital leadership and departmental stakeholders
• Promote a culture of service excellence and high customer satisfaction
• Lead, coach, and develop team members to support professional growth and departmental success
• Implement process improvements and program enhancements that increase operational efficiency and service quality
• Encourage innovation and engagement among associates through recognition programs and continuous improvement initiatives
• Maintain appropriate security and accountability for supplies, equipment, and departmental resources
• Participate in professional organizations, committees, and ongoing education and training
• Ensure compliance with all organizational policies, procedures, and safety standards

Preferred Qualifications:

• Bachelor's degree in a related field preferred
• 3-5 years of Environmental Services, housekeeping, or related management experience in a healthcare or senior living environment
• Certified Healthcare Environmental Services Professional (CHESP) certification strongly preferred
• Demonstrated knowledge of healthcare regulatory and accreditation standards (federal and state surveys)
• Strong financial acumen, including experience with budget management and P&L oversight
• Experience working in a contract-managed services environment preferred
• Excellent leadership, communication, and customer service skills
• Excellent administrative and organizational skills and the able to prioritize
• Ability to function appropriately in fast paced environments
• CRCST or other applicable sterile processing certification is preferred
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1533771

TouchPoint

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