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Bilingual Healthcare Self-Pay & Customer Service Representative

Wolcott, Wood and TaylorChicago, Illinois
Job Title : Self-Pay & Customer Service Representative *BILINGUAL REQUIRED* Reports to: SBO Manager and Director Summary: The Healthcare Self-Pay & Customer Service Representative plays a critical role in supporting the Single Billing Office (SBO) by providing excellent customer service to patients and conducting self-pay collections. This dual-function role involves managing both inbound and outbound patient calls, responding to billing inquiries, negotiating payment plans, and ensuring compliance with all regulatory guidelines including HIPAA, FDCPA, and internal policies. The ideal candidate is a self-starter with strong communication skills, high emotional intelligence, and a solid background in healthcare billing and collections. This position requires an understanding of insurance billing, payment posting, and patient advocacy with a goal-oriented and empathetic approach. Essential Duties and Responsibilities: Customer Service: Respond to inbound calls, emails, and written inquiries from patients regarding billing questions, statement explanations, and payment options. Clarify insurance coverage, update patient demographics, and explain outstanding balances or payment obligations. Resolve patient disputes with professionalism and empathy; conduct service recovery where necessary. Route and follow up on complex billing issues including coding disputes or provider charge questions. Self-Pay Collections: Make outbound calls to patients to follow up on self-pay balances, aged accounts, and defaulted payment plans. Set up and manage payment plans in Epic, including converting legacy account balances from McKesson or other systems. Negotiate prompt-pay discounts and settlements within department guidelines. Research and process returned mail by updating addresses and contact information. Collect payments securely over the phone and document activity to maintain compliance and transparency. Administrative and Analytical Tasks: Resubmit insurance claims and follow up on unpaid balances as needed. Review accounts for billing accuracy, insurance coverage, and contract compliance. Use multiple systems such as Epic, McKesson (HealthQuest), Cerner (PAM), Availity, Ecare, HealthPay24, and Medicare Connex for account management and research. Process bankruptcy notices, charity applications, and other account exceptions appropriately. Provide support to the SBO Customer Service team when needed. Knowledge, Skills & Abilities: Working knowledge of Epic and other electronic billing systems (McKesson, Cerner, etc.) Understanding of billing procedures, UB04 and HCFA 1500 forms, CPT/ICD/HCPCS/DRG codes. Strong understanding of self-pay workflows, insurance processes, and charity or discount policies. Familiarity with FDCPA, HIPAA, 501r, and Fair Patient Billing Act regulations. Ability to read and interpret Explanation of Benefits (EOBs) and patient account histories. Exceptional verbal and written communication skills with a patient-focused attitude. Critical thinking, time management, and organizational skills. Strong customer service skills with the ability to handle sensitive or difficult conversations. Bilingual Spanish-speaking is a plus. Proficiency with Microsoft Office Suite (Word, Excel, Outlook). Education and Experience Requirements: High School Diploma or GED required. 2–4 years of experience in a medical billing, collections, or healthcare customer service role. Prior call center or hospital/professional billing environment experience strongly preferred. Demonstrated ability to analyze and resolve complex billing issues efficiently and compassionately. Work Environment & Schedule: Full-time, Monday to Friday, 8-hour shifts. Occasional overtime may be required depending on department needs. Hybrid or on-site options may vary depending on organizational policy.

Posted 1 week ago

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Healthcare Research Data Annotator

AlignerrSan Francisco, California

$30 - $50 / hour

Remote-first labeling and verification of research datasets, localized to Chicago. This role requires careful judgment, consistent annotation quality, and attention to detail in complex datasets. $30 - $50 an hour

Posted 30+ days ago

Guidehouse logo

Healthcare Technology Consulting - Data Migration Lead

GuidehouseBoston, Massachusetts

$130,000 - $216,000 / year

Job Family : Technology Consulting Travel Required : Up to 50% Clearance Required : None Guidehouse’s Health IT Solutions team works with clients to measurably improve their technology outcomes through a mix of IT strategies, improvement in IT operations, and adoption of technology initiatives. By leveraging a deep understanding of health system IT operational best practices supported by data, Guidehouse propels IT operational improvement and technology adoption across departments and service lines at client organizations. What You Will Do : The Data Migration Lead will oversee the full lifecycle of data migration activities for an expansive EHR implementation project. This role is responsible for architecting, executing, and validating the migration of clinical, demographic, and operational data from legacy systems into the new EHR platforms. The Lead will collaborate with technical, clinical, and operational stakeholders to ensure data integrity, patient safety, and compliance throughout the transition. Key Responsibilities: Lead the data migration workstream , including planning, execution, testing, and cutover coordination Develop and maintain the Data Migration Plan , including bulk and cutover strategies, catch-up file schedules, and validation protocols Oversee data extraction, transformation, and loading (ETL) processes from legacy systems into Oracle Health platforms Collaborate with Federal and client health teams to ensure data mapping, quality assurance, and reconciliation meet federal and state standards Manage data quality checks , including daily audits, discrepancy resolution, and reporting Coordinate mock cutovers , dress rehearsals, and go-live support for up to 10 concurrent sites Maintain and update the Data Migration Application User Guide and Technical Guide Ensure compliance with HIPAA, 42 CFR Part 2 , and other applicable privacy and security regulations Support integration with external systems , including state registries , SureScripts, PBM claims, and HIEs for data supplementation Provide weekly and monthly progress reports , including validation logs and data quality metrics Collaborate with the Testing Lead and Interface Architect to validate migrated data in end-to-end workflows What You Will Need : Bachelors degree 5+ years of experience in healthcare IT, specific to data migration leadership roles Proven experience with Oracle Health (Cerner) EHR implementations, including Millennium and RevElate platforms Expertise in ETL tools, FHIR/HL7 standards, interface engines (e.g., Cloverleaf, Rhapsody), and data warehouse architecture Experience with MEDITECH and other legacy systems, including interface reconciliation and data harmonization Strong understanding of clinical data domains: allergies, immunizations, medications, pharmacy demographics Familiarity with behavioral health and long-term care workflows and regulatory requirements Experience with cloud environments, preferably Oracle Cloud Infrastructure (OCI) Excellent communication, stakeholder engagement, and documentation skills What Would Be Nice To Have : Experience with federal/state EHR implementations Certifications in PMP, HIMSS, or relevant technical domains Experience with data governance frameworks, data quality tools, and 508 compliance Familiarity with interoperability strategies and data syndication models The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 1 week ago

Aura Staffing Partners logo

Part Time Home Healthcare RN Case Manager

Aura Staffing PartnersFort Collins, Colorado

$38 - $45 / hour

Seeking a compassionate and skilled Part-Time Home Healthcare RN Case Manager to join our team in Fort Collins, Colorado. If you're passionate about providing exceptional care to patients in the comfort of their homes, this role is for you. Requirements: Registered Nurse (RN) license in the state of Colorado Experience in home care nursing preferred Strong communication and organizational skills Responsibilities: Assess patient needs and develop individualized care plans Coordinate care with other healthcare professionals and agencies Provide direct patient care as needed Educate patients and families on treatment plans and self-care techniques Compensation: Competitive pay rate: $38.00 - $45.00 per hour, based on experience Mileage reimbursement Join us in making a difference in the lives of our patients. Apply today to become part of our dedicated team! Compensation: $38.00 - $45.00 per hour Great jobs. Great company. Great community of caregivers. At Aura Staffing Partners, we know that partnering with you to find the right opportunity in healthcare is just the beginning. We don’t leave you high and dry, instead we help you grow even brighter with quarterly reviews, continued training and plenty of communication.

Posted 30+ days ago

Thrive Health Systems logo

Operations Manager For Healthcare and Finance Management Company

Thrive Health SystemsColorado Springs, Colorado

$52,000 - $72,000 / year

Dream Machine Asset Management has an immediate opening for a motivated Operations Manager. For the right person this is a life-changing career.WHO WE AREDream Machine Asset Management is a boutique, family-owned asset management company. We have assets in the Chiropractic, Assisted Living, and Real Estate verticals, and our small team manages these assets...from financial reporting, to operations, to facilities management, sales and marketing, and more. We are enthusiastic, creative, motivated people looking to add someone to our corporate team to assist with operations. WHO YOU AREA person that loves helping solve the day to day challenges while at the same time can focus on the "big picture". Being able to zoom into the granular details of a particular problem, while also being able to speak high-level about system and process design. Keys to Success: Organizational skills. The ability to prioritize problems, “racking and stacking” issues and adapting in real time, is a necessary skill for this position. Communication skills. The ability to communicate through disagreement and/or non-compliance and ensure alignment. High standards. This position requires a backbone. The person must be unafraid of “holding the line” and holding people accountable, while also ensuring people are lead with a communication style that de-escalates tense and stressful situations. Analytical skills. Dispassionately evaluating problems, defining problems clearly and in a solvable way, and identifying multiple options for solutions. Technical skills. High level of comfortability utilizing and building spreadsheets, documents, google products, database programs, etc. Understanding of basic computer setup and networking principles. Creativity. This role is about helping people to win. Enabling them to win (through the environment) and communicating a standard that wins, is the core responsibility. Leadership. The ability to lead others, maintain “grace under fire”, inspire others to push themselves to achieve they thought they could not, and aligning interests. Discretion. This role requires interaction with multiple locations, and ensuring the protection of sensitive information from one business to the next is vital in building trust, avoiding “drama”, and creating clarity. We offer competitive compensation, Paid Time Off, and a very rewarding work environment.If you can see yourself in this role, let's have a conversation. Thank you for your time and interest! Compensation: $52,000.00 - $72,000.00 per year Thrive Health Systems was founded out of the back of a small home in Colorado Springs. You can read about our story , but the big idea is simple: we are about natural healthcare. All about it. If you hurt today, then we want to help. The thing is, your body probably didn’t always hurt. Your body wasn’t always broken. If you have pain or discomfort, we believe this is the way the body communicates there is a problem. Therefore, the key to solving the problem is to understand the root cause, and address it. Address the root problem, and the symptom (which is usually pain or discomfort) takes care of itself. There are ranges of measurement that indicate health, or dysfunction, for just about anything in life. Including health. We belive that getting AHEAD of problems is better than reacting to problems. We believe that an ounce of prevention is worth a pound of cure (just like Ben Franklin said so). We believe that healthcare can be far less expensive when a pro-active approach is used. We believe, and have seen, quality of life get restored when someone gets out of pain, gets off their meds, move away from the “battle of the side effects” and step into REAL health. That’s the big idea. We’re passionate about health. And the reason is because, without health, most people tend to not have much. We’ve seen first-hand how a health problem can impact a marriage, or a father-child relationship. We’ve seen first-hand how a health problem can impact job performance, and earning potential. The consequences of neglecting one’s health are real and severe. We invite anyone who disagrees to take a tour through our clinics, and hear the stories from people who walked a road in which health was lost…and then regained. And how through regaining their health, they got their ENTIRE life back. All our Chiropractors do is give the body that chance.

Posted 1 week ago

Guidehouse logo

Healthcare Analytics – Payor/Provider Finance Data and AI, Managed Care Contracting & Optimization

GuidehouseChicago, Illinois

$102,000 - $170,000 / year

Job Family : Data Science Consulting Travel Required : Up to 10% Clearance Required : None What You’ll Do : The Healthcare Finance Data and AI team translates healthcare data into measurable healthcare financial performance. This role is dedicated to managed care contracting – you will learn to read payer contracts (commercial and government), model reimbursement terms in our existing tools, and enhance those tools with automation using SQL and Python. You will partner with contracting, revenue integrity, and patient financial services teams to ensure our modeled rates and rules align with contract language and adjudication behavior, and you will turn findings into clear, executive-ready recommendations. Learn and interpret payer contracts (fee schedules, DRG/APC, per diem, percent-of-charge, case rates, carveouts, stoploss/outlier, multiple procedure reductions, modifiers, bundling/packaging rules, lesser-of logic, escalators, effective dates, term/renewal, amendments). Translate contract terms into machine-readable logic and configure/model those terms in our existing pricing/adjudication tools. Validate modeled results by reconciling remittance advice (835/ERA) and historical payments; investigate and resolve discrepancies with root cause analysis. Maintain a controlled library of contract models (versioning, effective/expiry dates, audit trail, documentation of assumptions). Build/optimize ETL/ELT pipelines to ingest fee schedules and contract artifacts; implement QA/validation checks (e.g., dimensional completeness, rate reasonableness, variance thresholds). Use advanced SQL (window functions, CTEs, stored procedures, query tuning) to automate contract lookups, grouper logic, case mix normalization, and variance analytics. Use Python (preferred) for parsing artifacts, applying calculation engines, regression/variance checks, and generating repeatable validation reports. Develop Power BI/Tableau dashboards for contract performance (e.g., allowed vs. expected, underpayment/overpayment detection, denial patterns, yield by payer/product). Own analytics workstreams; present findings that connect contract mechanics to RCM KPIs (denial rate, DNFB, AR days, first pass yield, cash acceleration, net revenue). Work with Managed Care/Finance, Revenue Integrity/CDM, PFS, and IT/Data teams to align interpretation, data sources, and operationalization. Support pursuits (POVs, demos) showcasing our contract modeling capabilities and automation. Enhance our contract modeling tooling: propose schema/logic improvements, performance tuning, error handling, and test harnesses. Contribute reusable assets (SQL/Python modules, validation checklists, samples, documentation); uphold SDLC/Agile practices and code review standards. What You Will Need: Bachelor's degree is required Minimum THREE (3) years of experience in healthcare analytics, consulting, or adjacent healthcare services with measurable data driven outcomes (revenue cycle management exposure strongly preferred). Experience building production-grade ETL/ELT processes and implementing data quality frameworks. Proficiency with BI/visualization tools (Power BI or Tableau) and strong Excel skills. Excellent communication—able to translate technical and contractual details into concise, executive-ready insights. Detail oriented, self-directed, collaborative teammate comfortable leading workstreams. What Would Be Nice To Have : Hands‑on with Azure Data Factory, Databricks, SSIS (or similar). Understanding of payer/provider operations and payment methodologies; experience with contract modeling or payment variance analytics is a strong plus (we will train on contract reading). Experience with Agile practices and Git-based version control. Experience with regulatory reporting and transparency initiatives (e.g., CMS price transparency, charge master reviews). The annual salary range for this position is $102,000.00-$170,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 2 weeks ago

Team Select Home Care logo

Healthcare Recruiter

Team Select Home CareBroward, Florida

$55,000 - $70,000 / year

The Healthcare Recruiter is a sales orientated individual who is responsible for the external recruitment of clinical staff to fulfill open shifts and cases at the branch level. In this role, you will report to the Director of Operations (DOO) or the Talent Acquisition Manager (TAM). Duties/Responsibilities: Establishes recruiting priorities with branch leadership team to fulfill open shifts and cases at the branch level Source new candidates using resume databases, internet searches, job boards, asking for referrals, meeting with community services and local schools Complete interviews/screens to ensure candidate meets position qualifications and is interested in providing clinical care Properly documents recruiting actions and process steps in application tracking system Creates offer letter and initiates onboarding for new hire Works closely with branch staff to assign new hire to a case and/or case Coordinates completion of new hire paperwork with People Services Specialist (HR) Provides feedback to improve recruiting policies and practices; including but not limited to compensation, benefits, and other areas in which the company may not be competitive within the market Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training Demonstrates an ability to identify and solve problems with initiative and good judgment to reach quality decisions Maintains rapport with candidates and employees and effectively promotes harmonious interpersonal relationships Meets both hiring and start expectations of the branch to grow the business Maintains confidentiality of all employees, patient/client and company issues Performs all other job duties as assigned Required Skills/Abilities/Knowledge: Ability to leverage interpersonal skills with a diverse population of candidates Excellent organizational skills with attention to details Basic understanding of Microsoft Office required Education/Experience/Licenses/Certifications: High School Diploma Required. Bachelor’s degree in Business/Marketing/Communications/Provider Relations (preferred) One year of sales or recruiting experience (preferred) HB531 | Florida Agency for Health Care Administration Benefits + Perks of Joining the Team Select Family Medical, Dental, and Vision Insurance Paid Time Off and Paid Sick Time 401(k) Referral Program Pay Range: $55,000 - $70,000 / salary with bonus Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.

Posted 1 week ago

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Per Diem Registered Nurse Home Healthcare

North ShoreWoburn, Massachusetts
Responsive recruiter Benefits: Travel reimbursement Referral bonuses Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development 401(k) Signing bonus Are you an experienced RN ready to make a difference in home healthcare ? Are you passionate about promoting quality of life by providing world-class care ? Boost Home Healthcare- North Shore is seeking an exceptional per diem RN to join our growing team and become a key part of our healthy, respectful, and fun team culture - and we're not just saying that. We take work-life balance seriously and are building an employee-centric culture while supporting our mission to make it easier for patients to focus on recovery and wellness by personalizing and coordinating care. We're thoughtfully designing our teams to serve patients on the North Shore and Merrimack Valley that are within a reasonable range from home.As a member of our team, you’ll play a key role in providing quality home healthcare, where patients are able to remain independent at their place of residence in the healthiest and happiest state of being possible. The per diem RN administers skilled nursing care to patients on an intermittent basis in their place of residence. This is performed in accordance with physician orders and plan of care under the direction of the Clinical Manager. Why join us at Boost Home Healthcare- North Shore: Treated with respect and dignity Supportive team environment while you're in the field Work-life balance with Flexible scheduling Training & development Competitive wage paid on a weekly basis Performance bonuses throughout the year Referral bonuses What you’ll be doing for your patients: Make the initial evaluation visit and regularly reevaluate your patient’s nursing needs. Initiate the plan of care and necessary revisions. Provide services requiring substantial specialized nursing skills. Initiate appropriate preventative and rehabilitative nursing procedures. Prepare clinical and progress notes for each patient visit and summaries of care conferences on your patients. What we’re looking for in you: A passion to serve and help others live their best lives possible. Graduate of an accredited school of professional nursing. Currently licensed as a registered nurse in Massachusetts. Minimum of one (1) year's experience as a practicing RN in a home health setting. One (1) year's experience as a nurse in a hospital/acute care setting Must have current BLS Certification. Access to reliable transportation for patient visits. A great sense of humor. BE PART OF A GROWING INDUSTRY THAT CHANGES LIVES. Inspired by nurses, Boost Home Healthcare makes it easier for patients to focus on recovery and wellness by personalizing and coordinating care.

Posted today

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Certified Nursing Assistant (CNA) - Camarillo Healthcare Center

Skilled Nursing ProfessionalsCamarillo, California
Camarillo Healthcare Center is looking for full time, part time, and PRN Certified Nursing Assistants (CNA). Our 114-bed skilled nursing and rehab facility has an excellent reputation in the community and has a 5 star CMS rating for Quality Measures. We are committed to providing an excellent clinical experience for our patients and an amazing work environment for our employees. Camarillo Healthcare Center operates with the core values of CAPLICO in mind: C elebration A ccountability P assion for Learning L ove One Another I ntelligent Risk Taking C ustomer Second O wnership This is what makes us unique! Job Description Camarillo Healthcare is looking for talented, caring Certified Nursing Assistants for the following shifts: Days: 7 am- 3 pm Evenings: 3 pm- 11 pm Nights: 11 pm- 7 am If interested please reach out to Kayla @ 818-941-8322 If you are dedicated to caring for others and excited about leading others to do the same, we look forward to hearing from you! Qualifications Possess or be eligible to receive a current, active Certified Nursing Assistant license from the State of California. New graduate? That’s ok! If you are dedicated to caring for others, we would love to hear from you. Comprehensive on-the job training and mentorship provided. Additional Information: CAMARILLO HEALTHCARE CENTER 205 GRANADA ST CAMARILLO, CA 93010 (805) 482-9805 camarillohealthcare.com Comprehensive benefits package is available to all full time employees- including competitive pay, medical and dental benefits, 401K with company match, HSA and more! Back to Jobs

Posted today

Optimal Care logo

Healthcare Operations Specialist

Optimal CareGrand Rapids, Michigan

$21 - $24 / hour

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) with Employer Match Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Operations Specialist is responsible for performing a wide range of operational processes including knowledge of a wide variety of software programs utilized throughout the company. The Operations Specialist will complete assigned projects of a wide range to support the Operations Manager. Must have an understanding and knowledge of software applications as well as procedures surrounding daily back office activities including dashboards, management of reports, and is responsible for completion of activities related to the applicable EMRs utilized by all service lines. In this role you will be responsible for: Accountable for processing report requests, analyzing data, processing of any required workflow requirements, and provide support for all operational processes when needed Adheres to procedures surrounding daily office activities including but not limited to accessing workflow, reports, dashboards, and supplying report findings to appropriate staff Performs a wide varies of duties related to maintaining, creating, and analyzing data to monitor operational processed and support management staff with report requests in the software systems Participate in the implementation of new software and devices, if applicable Support the Integration team and may actively participate in the transition of patient entry into the appropriate EMR software, if applicable Prepares, compiles, and sorts documents for data entry Transcribes information, text, and data into the required applications, such as word processors, spreadsheets, and databases Responds to requests for information and access relevant files Maintain accurate and organized filing systems Provide back-up assistance for other clerical positions and perform routine office support duties Required Qualifications High school diploma or GED Strong verbal and written communication skills Demonstrate ability to multi-task Discreet and maintain HIPAA and confidentiality Able to demonstrate problem solving skills, organizational skills, and attention to detail Proficient in Microsoft Office Suite Comfortable using digital hardware and software Desired Qualifications Associates degree preferred 1 year experience working in a clerical setting preferred Location Office Location: Grand Rapids, MI 49546 Hours 8:00 AM – 5:00 PM, Monday through Friday Pay Range $21 - $24 USD Background Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.

Posted today

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Spanish Healthcare Interpreter, PRN

Advocate Health and Hospitals CorporationWake Forest, North Carolina

$24 - $36 / hour

Department: 11604 Enterprise Corporate - Language Services Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Variable shifts. PRN roles offer flexible, variable hours and are expected to provide coverage as needed, including weekdays from Mon-Fri, weekends, holidays, and both day and night shifts. There are plenty of opportunities to pick up hours. Please note that PRN positions do not include benefits. Pay Range $24.10 - $36.15 Job Summary: The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The Interpreter accurately and skillfully interprets oral communication and basic written information, related to the healthcare encounter, between the Limited English Proficient (LEP) customer and the care team. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes. Position Highlights: Shift Schedule:PRN , may include holidays Department: Language Access Location: Winston Salem, NC Requirements: High school diploma required. 3-year related experience required. Bachelor's degree preferred. Knowledge of medical terminology and prior experience in a healthcare setting is required. National medical interpreter certification preferred. Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required. Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required. The Successful Candidate will assume responsibility for a variety of functions, which include, but are not limited to: Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation. Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed. Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed. Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc. Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences. Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare. Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards Translates basic written information as needed and within department guidelines. Serves as a cultural mediator and educate customers appropriately. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Posted today

NVIDIA logo

Solutions Architect - Healthcare and Life Sciences

NVIDIAUs, California

$152,000 - $241,500 / year

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. NVIDIA is recruiting a Solutions Architect to innovate in AI-driven drug discovery within the biopharma industry. You will collaborate with researchers to accelerate breakthroughs by building robust data strategies and AI models on NVIDIA’s computing platform. This role focuses on designing scalable ETL pipelines, curating high-quality scientific datasets, and implementing advanced machine learning workflows. Our solutions architects are elite developers and scientists who thrive in a fast-paced environment, applying deep learning, machine learning, and high-performance computing to solve complex scientific challenges. Candidates should have strong domain expertise in computational sciences and life sciences, with significant data engineering and deep learning experience. If you are passionate about AI and computational science and have a background in life sciences or related fields, we invite you to help shape the future of healthcare with NVIDIA. What you will be doing: You will partner with researchers and scientists to develop a keen understanding of their data challenges and scientific goals, helping to define and deliver high-value data strategies that drive AI innovation. Staying up on the state of the art in Generative AI and data engineering for scientific applications. You will architect and implement high-performance ETL (Extract, Transform, Load) pipelines and data curation workflows to feed large-scale AI models on NVIDIA GPU supercomputers. Be an industry leader with a vision of integrating NVIDIA technology into the end-to-end data lifecycle—from raw scientific data ingestion to model training and inference. Building, optimizing, and deploying complex machine learning and deep learning training workflows, ensuring data efficiency and model performance at scale. What we need to see: MS or PhD in Computational Biology, Computational Chemistry, Computational Physics, Chemical Engineering, Biophysics, or Computer Science with strong applied experience in these domains (or equivalent experience). 3+ years of work-related experience in data science, machine learning engineering, or computational science. Proficient in scientific Python (Pandas, NumPy, Scikit-learn) and deep learning frameworks (PyTorch, TensorFlow). Experience with workflow management tools (e.g., Airflow, Nextflow) is essential. Strong background in molecular modeling, life sciences, and familiarity with biological data formats (e.g., SMILES, PDB, FASTA). Excellent communication skills, particularly in the presentation of highly technical data strategies. Must enjoy interacting with forward-thinking people and bridging the gap between data engineering and scientific research. Ways to stand out from the crowd: Demonstrated work in processing scientific data at scale (Terabyte/Petabyte scale) for cheminformatics, bioinformatics, or drug discovery. Experience preparing datasets for Large Language Models (LLMs), Generative AI, or geometric deep learning models in a scientific context. Experience in the biopharma industry or with customers/partners in the pharmaceutical domain, specifically with data governance and security. Published record of thought leadership in data science, AI, or a related industry segment. NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you! NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/ Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 152,000 USD - 241,500 USD for Level 3, and 184,000 USD - 287,500 USD for Level 4. You will also be eligible for equity and benefits . Applications for this job will be accepted at least until January 28, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.#deeplearning

Posted today

H logo

Account Executive - Commercial Lines (Healthcare)

Hub International InsuranceMelville, New York

$38 - $41 / hour

About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 750 offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. Our Northeast division is seeking an energetic, self-motivated individual who will serve as an Account Executive on our Healthcare Solutions team. Responsibilities : Ongoing service and communication with clients, including promoting client/insurer relationship as needed, executing contracted services for all lines and performing contract reviews, adjustments and audits. Coordinates brokerage and client service efforts with captive management, actuarial, claims and loss prevention as required. Working with Producer and client team, developing an understanding of the clients' business, strategic priorities, risk strategies and risk management needs and developing innovative approaches to unique client needs. Responsible for the execution of the renewal strategy in accordance with client instructions. Collaborates with Producer on presentations for existing & prospective clients. Responsible for managing the claims process – working closely with claims resources. Responsible for marketing, including advising customers regarding renewals and recommending coverage/products/risk control approaches. Experience and Skills Required : 3-5 years of experience in a Commercial servicing role Property & Casualty License required Proficient in Microsoft Excel formulas Experience creating Acord forms such as 125, 126, 127, 130, 131, and 140 Demonstrated ability to complete oral and written client presentations, RFPs, exposure analysis, and evaluate and recommend appropriate insurance coverage for client. Highly organized with great attention to detail. Experience with marketing coverage lines Knowledge of EPIC is a plus The expected pay for this position is $38.46 an hour to $41.21 an hour and will be impacted by factors such as the successful candidate’s skills, experience, and work location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and commissions for some positions. Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Posted today

Houlihan Lokey logo

Associate, Healthcare Capital Solutions Group - Chicago

Houlihan LokeyChicago, Illinois

$175,000 - $225,000 / year

Business Unit: Capital Solutions Industry: Capital Markets Group Overview Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm’s commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions for the past two years, the No. 1 M&A advisor for the past 10 years in the U.S., the No. 1 global restructuring advisor for the past 11 years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG. Capital Solutions Houlihan Lokey’s Capital Solutions Group comprises more than 170 professionals globally and offers clients a broad range of tailored financing alternatives and strategic financial advice. Our team has deep senior-level relationships across the capital markets and a long track record of raising capital across varying market conditions. With deep expertise in both private and public markets, we are committed to delivering innovative, value-enhancing solutions that support long-term success for our clients. Houlihan Lokey’s Healthcare Capital Solutions Group originates, structures, and executes private and public debt and equity financings on behalf of the firm’s corporate and private equity clients across the healthcare industry. Associates work on transactions that provide exposure to various financing products, techniques and applications, such as bank debt / senior loans, second-lien debt, unitranche debt, mezzanine debt and equity / equity-linked securities for a variety of situations, including growth capital, leveraged buyouts (LBOs), acquisition financing, refinancings, dividend recapitalizations and special situations. Members of the Healthcare Capital Solutions Group work closely with a range of sponsor-backed, public and privately-owned clients, as well as with Houlihan Lokey’s Healthcare M&A and financial restructuring teams. You will: Work side-by-side with a talented, dedicated staff of senior professionals who will provide broad exposure to the many different considerations affecting public and private debt and equity financings; Assist with evaluating and structuring customized financing alternatives for private equity and corporate clients; Gain hands-on transaction experience by playing an integral role on deal teams from the initial pitch through closing; Develop general corporate finance and valuation skills relevant to raising capital, while building a detailed understanding of key developments in the debt and equity capital markets; and Interact with a broad range of healthcare businesses across various veritcals including but not limited to healthcare services, medtech, HCIT, pharma and pharma services with unique capital needs. The environment at Houlihan Lokey is collegial and entrepreneurial, and, as such, rewards financial associated with substantial responsibility and interaction with senior-level professionals. Qualifications The ideal candidate would possess the following qualities and background: Three years of relevant work experience in similar roles within investment banking / private equity / corporate roles (healthcare credit underwriting, debt structuring and syndication, lending, or M&A experience preferred, but not required) Undergraduate degree (business/economics degree preferred, but not required) and/or MBA from a strong academic institution Top academic performer and a quick learner capable of performing in an unstructured environment Basic Qualifications Proven accounting, finance, financial modelling, and analytical abilities Excellent verbal and written communication skills A demonstrated ability to work cooperatively with all levels of staff Very strong work ethic and careful attention to detail Strong organizational skills and a proven self-starter Compensation and Benefits Houlihan Lokey is committed to providing its employees with an exciting career opportunity and competitive total compensation package, which may include other components such as discretionary incentive compensation. The firm’s good faith and reasonable estimate of the possible salary range for this role at the time of posting is: $175,000.00-$225,000.00 Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate’s relevant qualifications, skills, and experience and the location where this position may be filled. Houlihan Lokey provides a competitive benefits package. Our current benefits offerings can be found here: 2025 Benefits We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law. #LI-112682

Posted today

IQVIA logo

Healthcare Collection Associate- Albuquerque, NM

IQVIACarlsbad, California

$25 - $27 / hour

We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete. Position Description: Healthcare Associates will be responsible for collecting reprocessed medical equipment in a hospital. You will be working with surgical, non-invasive and vascular equipment within areas of the hospital such as Operating Rooms and Sterile Processing Departments. This is a great opportunity for you to gain medical experience! You will have a flexible schedule Monday thru Friday - No evenings/No Weekends and an opportunity to grow and expand into new opportunities while earning supplemental income and learning about the medical device industry. Responsibilities: Visit assigned hospitals weekly to collect products to be reprocessed Package and ship product to client manufacturing plant Document and log daily collections totals Notify the local Sales team of shipping supply needs Appropriate PPE is provided to all employees prior to the start of assignments. Commitment of 25 hours per week. IQVIA takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. Job Requirements: An active and unrestricted driver license is required for this position High school diploma or equivalent Reliable vehicle for transportation Must be comfortable with basic software programs and Microsoft operating system Excellent customer service skills and strong attention to detail Ability to lift 30-50 lbs Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated Experience in healthcare, general labor, warehouse or customer service, is beneficial for this position. However, training is provided. #LI-CES#LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $25-$27 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Posted today

W logo

Bilingual Healthcare Self-Pay & Customer Service Representative

Wolcott, Wood and TaylorChicago, Illinois

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Job Description

Job Title:  Self-Pay & Customer Service Representative *BILINGUAL REQUIRED*

Reports to: SBO Manager and Director

Summary: The Healthcare Self-Pay & Customer Service Representative plays a critical role in supporting the Single Billing Office (SBO) by providing excellent customer service to patients and conducting self-pay collections. This dual-function role involves managing both inbound and outbound patient calls, responding to billing inquiries, negotiating payment plans, and ensuring compliance with all regulatory guidelines including HIPAA, FDCPA, and internal policies.

The ideal candidate is a self-starter with strong communication skills, high emotional intelligence, and a solid background in healthcare billing and collections. This position requires an understanding of insurance billing, payment posting, and patient advocacy with a goal-oriented and empathetic approach.

Essential Duties and Responsibilities:

Customer Service:

  • Respond to inbound calls, emails, and written inquiries from patients regarding billing questions, statement explanations, and payment options.
  • Clarify insurance coverage, update patient demographics, and explain outstanding balances or payment obligations.
  • Resolve patient disputes with professionalism and empathy; conduct service recovery where necessary.
  • Route and follow up on complex billing issues including coding disputes or provider charge questions.

Self-Pay Collections:

  • Make outbound calls to patients to follow up on self-pay balances, aged accounts, and defaulted payment plans.
  • Set up and manage payment plans in Epic, including converting legacy account balances from McKesson or other systems.
  • Negotiate prompt-pay discounts and settlements within department guidelines.
  • Research and process returned mail by updating addresses and contact information.
  • Collect payments securely over the phone and document activity to maintain compliance and transparency.

Administrative and Analytical Tasks:

  • Resubmit insurance claims and follow up on unpaid balances as needed.
  • Review accounts for billing accuracy, insurance coverage, and contract compliance.
  • Use multiple systems such as Epic, McKesson (HealthQuest), Cerner (PAM), Availity, Ecare, HealthPay24, and Medicare Connex for account management and research.
  • Process bankruptcy notices, charity applications, and other account exceptions appropriately.
  • Provide support to the SBO Customer Service team when needed.

Knowledge, Skills & Abilities:

  • Working knowledge of Epic and other electronic billing systems (McKesson, Cerner, etc.)
  • Understanding of billing procedures, UB04 and HCFA 1500 forms, CPT/ICD/HCPCS/DRG codes.
  • Strong understanding of self-pay workflows, insurance processes, and charity or discount policies.
  • Familiarity with FDCPA, HIPAA, 501r, and Fair Patient Billing Act regulations.
  • Ability to read and interpret Explanation of Benefits (EOBs) and patient account histories.
  • Exceptional verbal and written communication skills with a patient-focused attitude.
  • Critical thinking, time management, and organizational skills.
  • Strong customer service skills with the ability to handle sensitive or difficult conversations.
  • Bilingual Spanish-speaking is a plus.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Education and Experience Requirements:

  • High School Diploma or GED required.
  • 2–4 years of experience in a medical billing, collections, or healthcare customer service role.
  • Prior call center or hospital/professional billing environment experience strongly preferred.
  • Demonstrated ability to analyze and resolve complex billing issues efficiently and compassionately.

Work Environment & Schedule:

  • Full-time, Monday to Friday, 8-hour shifts.
  • Occasional overtime may be required depending on department needs.
  • Hybrid or on-site options may vary depending on organizational policy.

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