Entertainment Jobs 2026 (Now Hiring) – Smart Auto Apply
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General Manager Family Entertainment
$72,560 - $76,960 / year
Posted 3 weeks ago

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$26 - $28 / hour
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Assistant General Manager (Family Entertainment Center)
$62,400 - $66,560 / year
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Entertainment Character Ambassador
$16 - $16 / hour
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Customer Service Associate (Entertainment Center)
$19 - $21 / hour
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Operations Manager - 2 Month Contract (Sports & Entertainment Usa)
undefined35,000 - undefined50,000 / year
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Family Entertainment Server
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Entertainment Associate
Posted 30+ days ago
Team Member - Launch Entertainment
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Entertainment Leadership
$80,000 - $96,000 / year
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Freelance Social Media Strategist (Film & Entertainment)
Posted 1 week ago
Freelance Social Media Strategist (Film & Entertainment)
Posted 1 week ago

General Manager Family Entertainment
$72,560 - $76,960 / year
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Overview
Job Description
- Responsible for the sales and profit projections as outlined by Executive Management.
- Meet or exceed sales goals through the efficient execution of Company policies and procedures.
- Directly supervise department managers to ensure they are in compliance with established store policies and procedures.
- Provide operational and customer service training for store employees at all levels.
- Investigate employee issues with assistance from Human Resources.
- Maintain confidential discussions of employees’ increases, promotions or transfers until approved by executive management and paperwork has been prepared and a meeting is scheduled with the employee.
- Hold weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc.
- Ensure the store presents a pleasing image by changing store displays for better traffic flow.
- Create, prepare and submit reports to corporate such as Daily Sales, Monthly Sales, COGS, Petty Cash, Labor Control.
- Create the manager’s monthly schedule.
- Provide store operations and personnel budget plan to Executive Management for review and approval.
- Write operations manual to include day-to-day procedures to be followed by the department.
- Prepare and present performance evaluations and counseling notices to direct reports.
- Know and understand all store employees’ job responsibilities.
- Proactively support any promotional activity within the store and contribute to an effective working environment.
- Performs special projects and other miscellaneous duties as assigned by Executive Management.
- Interact with customers in a courteous and professional manner.
- Provide exceptional customer service by taking care of customer disputes and readily accessible to our customers.
- Inform the customer of all services and specials we can provide them.
- Extend job offers to candidates considered for employment at the store level.
- Develop a diverse, high-performance team by coaching, counseling and mentoring.
- Review department timesheets for the accuracy of hours and overtime.
- Provide new hire orientation for store employees.
- Monitor store staffing on a daily basis to ensure each department is adequately staffed.
- Audit refunds and/or credits against itemized sales from the previous day.
- Audit cash drawers and transactions.
- Audit and track special events.
- Create Daily Audit Report with sales information and auditing discoveries for executive management.
- Research problems discovered during audits.
- Administer IIPP procedures, Safety programs, and procedures.
- Assist with curbing internal and external theft.
- Support the achievement of employee safety and loss prevention objectives via all available media, (i.e. monthly meetings, one-on-one counseling).
- Ensure satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances.
- Enforce compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention.
- Comply with all OSHA requirements.
- Contributes to improvement or more efficient and less expensive ways and means in-store processes.
- Assists in the research and development of resources that create timely and efficient store workflow.
- Performs special projects and other miscellaneous duties as assigned by Executive Management.
- Maintains store IIPP and OSHA records.
- Maintains high ethical standards in the workplace.
- Reports all irregular issues and problems to Executive Management for a solution.
- Maintains good communication with all workers including outside contacts.
- Complies and maintains the confidentiality of all company policies and procedures.
- Bachelor's degree from preferred but not required.
- 3+ years of GM management experience in team building, sales development, strong operational skills within a fast-casual theme concept.
- Superior customer service skills.
- Strong verbal communication skills supported by a pleasant and positive attitude of “can do” success.
- Ability to gain, demonstrate, and coach with operation knowledge.
- Ability to plan activities, set goals, effectively manage time and work.
- Shows the ability to consistently contribute to the overall improvement of the team.
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