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Overview
Job Description
Job Title: Entertainment SupervisorDuration: 3 Months Location: Universal City, CA 91608
Qualifications:- Bachelor’s degree
- Working knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook
- Minimum 2 years’ experience in event management, theme park operations or equivalent experience
- Minimum 2 years entertainment experience
- Excellent organizational skills, as position will assist high volume department
- Flexible, personable, self-starter, and extremely detail-oriented with the ability to interface with the creative community as well as all levels of staff
- Ability to work well with others and collaborate across the organization to achieve goals
- Ability to work well in a fast paced, deadline driven environment
- Multi-task oriented, strong organizational process and time management skills
- Provides duty coverage for event, including media shoots + PR events.
- Ensure timely opening of venues and efficient operations on a daily basis.
- Assists in maintaining integrity and operation of the event; partners with management and elevates issues as needed.
- Provides direction, development, and support to Seasonal staff, performers, partners, and employees.
- Communicate feedback and address all disciplinary & performance issues, providing recognition, and coaching.
- Collaborates efficiently with other park operating departments, leaders and stakeholders.
- Ensures all safety concerns, incidents, injuries, and discipline issues are resolved and reported appropriately.
- Learns and adheres to all union contracts and guidelines.
- Ensure that all compliance training/requirements are developed, updated, and completed in accordance with plan and deadlines.
- Understand and actively participate in Environmental, Health and Safety responsibilities by following established policy, procedures, training, and employee involvement activities. Includes completion of I&I, housekeeping and/or other safety follow up documentation as required for department.
- Demonstrate appropriate discretion with IP and proprietary information for all creative and internal communications.
- Prepares event documentation/materials and performs clerical duties as needed (requires Microsoft Office proficiency).
- Performs other duties as assigned.
- Previous leadership experience overseeing a large group of team members.
- Strong leadership and motivational skills
- Excellent decision-making abilities
- Ability to work safely in a fast-paced, constantly changing environment
- Strong organization and time management skills
- Ability to remain patient and calm under pressure
- Demonstrates excellent guest service, composure, and ability to lead and motivate team members
- Approachable to team members and guests
- Proficient computer skills, including Microsoft Office
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