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Job Title: IT Network Support II

Job Description: The IT Network Support specialist will provide superior support for clients regarding in-house computer equipment, software, desktops, printers and peripherals.

Responsibilities

• Identify and resolve hardware, software, and network malfunctions.
• Perform minor hardware/software/network maintenance, including board replacement, cable switching, and hardware installations.
• Continuously monitor server room conditions (temperature, humidity, power interruptions) and respond to alerts.
• Provide LAN server support, including network communications hardware, software, and security.
• Maintain 30-day system data backups and manage off-site tape storage.
• Track and document network, system, and web availability, including downtime and performance degradation.
• Coordinate with vendor support services for system issues and degraded performance.
• Configure, install, and document network cabling for operational efficiency.
• Maintain and update IT blueprints, including hardware configurations, cabling diagrams, and network devices.
• Performs other job-related duties as assigned.

Required Skills:

Able to provide support for all data center and desktop environments in a 24/7/365 environment. Polite, patient, and customer focused assistance is a must. Effective verbal, presentation and listening communications skills. Effective written communications skills. Able to maintain current and accurate inventory of technology hardware, software and resources. Be familiar with all current hardware and software. Must be flexible to work comp time and weekends to provide emergency coverage if required. Be familiar with network operating systems. Working knowledge of Remedy Service Management, Microsoft Office, Visio and other software tools.

Education: High School Diploma and Security + Certification

Years of Experience: 3-5 years of experience

Travel: No

Security Clearance Required: NAC/I

Position Type: Full Time

Work Location: Keesler AFB, MS

Desired Certifications: Net+, Sec+

Top salaries paid for qualified candidates.

Agency submissions are not being accepted at this time.

For more information on Sumaria Systems, please visit our website at www.sumaria.com.

Sumaria is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or protected veteran status.

Sumaria is a Full Lifecycle Engineering, Technical Services and Professional Solutions company in support of the Warfighter, supporting modernization, high end services and next generation capabilities in contested domains. Sumaria has been a trusted partner to U. S. Department of Defense for more than 40 years, providing Lifecycle Systems Engineering, Advisory & Analysis/SETA, C5ISR and Enterprise Information Technology solutions. With expertise to lead, insight to deliver and commitment to succeed; we staff each mission with a carefully selected team of seasoned professionals. We’re Headquartered in Peabody, MA, and have regional offices across the nation.

Sumaria Systems only provides engineering services to the federal government and does not provide professional engineering or surveying services to the public within the meaning of Ohio Revised Code Section 4733.16.