Jobs in Mississippi 2026 (Now Hiring) - Smart Auto Apply

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Client Support Supervisor

Soma Global, Inc.Jackson, MS

$50,000 - $55,000 / year

The Technical Support Supervisor is responsible for overseeing the daily operations of the Customer Support Team as well as participating as an active member of the team. This posi...

Posted 30+ days ago

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Licensed Psychiatric Nurse Practitioner

HeadwayJackson, MS
" Licensed Psychiatric Nurse Practitioner Wage: Between $89-$203 an hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practition...

Posted 1 day ago

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Senior Data Scientist - MS - Mdcps

RICEFW Technologies IncJackson, MS
Position Description and Job Skill Set Description of the job functions the contractor will be expected to perform. The Mississippi Department of Child Protective Services seeks a...

Posted 4 days ago

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PRN Nurse (Rn) - Hospice

Arden Home Health and HospiceTupelo, MS
We are looking for a dedicated and compassionate Registered Nurse to join our hospice team. In this critical role, you will coordinate and oversee patient care, ensuring each indiv...

Posted 30+ days ago

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Email Support Agent

Defense Holdings, Inc.Jackson, MS

$45,000 - $55,000 / year

Defense Holdings, Inc. (DHi) Location : Hybrid (US) Employment Type : Full-Time Department : Customer Service / Support Reports To : Customer Support Manager Position Summary Defen...

Posted 1 week ago

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Production Control Clerk

OpenworkOlive Branch, MS

$16 - $18 / hour

Production Control Clerk Levels I, II, and III Responsibilities: Generates run cards for MFG work orders. Printing labels in support of MFG. Maintains daily reports on labels. Comp...

Posted 30+ days ago

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Client Consultant

Alpine Legacy GroupColumbus, MS
At Alpine Legacy Group, we believe in people — their stories, their goals, and their potential. We help protect families, nurture leaders, and build meaningful careers grounded in...

Posted 1 day ago

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Technical Writer

LancesoftJackson, MS
Role: Technical Writer Location: Jackson, MS 39211 (Primarily remote work with some planned onsite work in Jackson, MS) Req. ID.: 156228 Duration: 12 Months Pay Range: $60/hr - $65...

Posted 4 days ago

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Bartender

BIG DADDY RESTAURANT GROUP LLC - McComb, MSMcComb, MS
Job Description: Must be friendly, outgoing, and must possess good communication skills. Is organized and able to think and act quickly and effectively. Retains self-composure. Is...

Posted 30+ days ago

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Ssho/Quality Manager

R&D Maintenance Services, IncColumbus, MS
GENERAL DESCRIPTION: This position is responsible for effective implementation of the Safety and Quality Control programs for R&D’s shop and field maintenance work on the Tennessee...

Posted 1 week ago

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CDL A Truck Driver

American Trucking GroupMadison, MS

$1,300 - $1,400 / week

Drive with American Trucking Group - Where Respect Meets the Road At American Trucking Group, we don't just offer truck driving jobs - we offer long-term careers with competitive p...

Posted 30+ days ago

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Entry-Level Sales Agent

True North Group LLC.Southaven, MS
Join Our Team at True North Group! Position: Entry-Level Sales Agent Number of Openings: 1 Territory Role Available Start Your Career with True North Group If you're ready to stop...

Posted 2 weeks ago

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Nissan Technicians ALL Levels TOP PAY IN South Mississippi

National Automotive Training AcademyDiberville, MS

$30 - $65 / hour

NISSAN TECHNICIANS ALL LEVELS TOP 20% PAY IN SOUTH MISSISSIPPI EARN MORE NOW Matt Bowers Nissan D'Iberville, Mississippi 11325 Cedar Lake Rd, D'Iberville, MS 39540 Matt Bowers Niss...

Posted 4 days ago

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Warehouse Site Director

Abacus Solution GroupSouthaven, MS
Abacus Solutions Group is currently sourcing for a Warehouse Site Director for a brand-new warehouse opening in the Southaven, MS area. This role is for a large, growing apparel br...

Posted 3 weeks ago

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Caregiver/Cna

About You Sitting Service LLCGulfport, MS

$13 - $14 / hour

Are you a compassionate and dedicated Certified Nursing Assistant (CNA) or caregiver looking for an opportunity to bring comfort and joy to the lives of elderly clients? We are act...

Posted 3 weeks ago

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Certified Nursing Assistant

Avardis HealthClarksdale, MS
Certified Nursing Assistant (CNA) - Full-Time | Onsite Location: Greenbough Health & Rehabilitation Center - Clarksdale, MS Join Our Compassionate Team At Greenbough Health & Rehab...

Posted 30+ days ago

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Class A CDL Driver

H&H RecruitingMeridian, MS

$1,450 - $1,450 / week

. SEEKING CDL A TRUCK DRIVER - WILL TRAIN Will Train Inexperienced CDL A Drivers Position Information: Home Every 2 Weeks Southeast Lane Live Load, Live Unload, Preload, Drop and H...

Posted 30+ days ago

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Registered Nurse (Rn) - Medsurg 5S

Baptist Memorial Health CareJackson, MS
Overview Job Summary Provides direct and indirect patient care in the assigned care setting. Communicates and collaborates with physicians, leadership, co-workers, and other multid...

Posted 4 days ago

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Sales Representative

Altitude Development GroupMoss Point, MS
Our sales team is growing, and we are looking for a sharp and energetic new individual to grow with us! Ideally, we are looking for candidates with previous sales experience who ha...

Posted 2 weeks ago

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Licensed Practical Nurse (Lpn)

Avardis HealthGulfport, MS
Looking for qualified Licensed Practical Nurse - LPN to join our team! Location: Coastal Nursing and Rehabilitation Center Job Type: Full-Time (7p-7a) Shift Are you a compassionate...

Posted 30+ days ago

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Client Support Supervisor

Soma Global, Inc.Jackson, MS

$50,000 - $55,000 / year

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Overview

Compensation
$50,000-$55,000/year

Job Description

The Technical Support Supervisor is responsible for overseeing the daily operations of the Customer Support Team as well as participating as an active member of the team. This position will partner with the Customer Support Team members to deliver exceptional customer support and customer experience through phone, email, and chat and will oversee scheduling, call queue monitoring, and meeting management.  This team member will be expected to lead by example, organize work, build reports, handle escalations, and help with ad hoc projects, and training. The Customer Support Supervisor will work within the Customer Support Team and will report to the COO. This position is an advocate in the overall culture, vision, and values of Kologik.

Responsibilities

·       Assume Supervisory responsibilities for Customer Support Team representatives

·       Manage work schedule and availability in support systems (attendance and performance)

·       Oversee timecard entry and approvals

·       Monitor and manage call queue as it pertains to Support Team and customer resource needs

·       Manage escalated ticket queue and attend internal meetings regarding escalations as appropriate

·       Ensure Support processes are followed and identify new processes where appropriate

·       Promote a Customer Centric environment and help to ensure support issues are handled in a timeline manner and customers receive updates on existing tickets

·       Oversee Tier-2 to Tier-3 escalation process for tracking and customer follow up including accurate DevOps creation for ticket escalations

·       Coordinate with Tier-3 to provide Support priorities for existing escalations

·       Ensure Tier-3 updates are provided to Tier-1/Tier-2 members and ultimately customers

·       Oversee product release coordination for resolved tickets

·       Train & mentor Tier-1 & Tier-2 Customer Support Representatives

·       Coordinate and lead monthly Team meetings with an Agenda sent in advance

·       Suggest topics for Support training to improve team skills

·       Create and distribute performance reviews for team members

·       Oversee Zendesk configuration

·       Assist in call queue as needed for overflow support

Expectations

·       Embody and exemplify Kologik’s core values

·       Winning mindset - Hungry, driven, passionate, execution focused, committed, urgency

·       Coachable change agents – Fail quick and learn, continuous improvement, critical thinkers – question why, innovative

·       Servant leaders – When no one is looking, we do the right thing; teamwork, collaborative, not siloed, customer-centric

·       Teamwork: Build consensus and use active listening skills.

·       Customer Service: Provide prompt, high-quality service to members, staff, vendors and internal/external customers.

·       Communication: Create effective working relationships by sharing information.

·       Achievement: Demonstrate ability and willingness to achieve organizational and individual goals by seizing opportunities and learning from experience.

·       Flexibility/Innovation: Initiate new ideas, exhibit creative thinking and grasp new concepts.

·       Technical Excellence: Apply and develop enhanced technical and role specific skills and organizational knowledge.

Requirements

  • Attend and complete Kologik provided Management/Leadership Training as assigned
  • Be able to pass and maintain FBI and State Criminal Justice Information Security (CJIS) background check(s) and certifications
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Proficiency in English
  • High school diploma or GED is required, an Associates Degree or higher or technical certifications are highly desirable
  • 2-4 years of experience as a Technical or Customer Support Representative or similar Customer Service role is highly desirable
  • Familiarity with our industry is a plus
  • Experience using help desk software and remote support tools
  • Aptitude for learning new technologies quickly
  • Strong client-facing and communication skills
  • Troubleshooting and multi-tasking skills
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

Physical Requirements

·       Prolonged periods sitting at a desk and working on a computer

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