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Job Description
HOPE Overview
HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at HOPECU.org
Title: Human Resources Generalist I
Department: Human Assets
Reports To: SVP Human Assets
Supervises: N/A
Job Classification: Full-time, Exempt
Job Summary
HOPE is seeking a mission-driven individual who will be responsible for performing HR-related duties on a professional level and work closely with the Human Resources Vice President. The Human Resources Representative must be sensitive to corporate needs, employee goodwill and the business needs. This position will perform work of moderate difficulty in human resources and benefits administration as well as other duties as assigned. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization.
Primary and Essential Functions
Benefits Administration
- Manage health, dental, vision, life insurance, and retirement plans
- Coordinate open enrollment and liaise with benefit vendors
- Participates in benefits administration, including claims resolution, approval of invoices for payment, distribution of annual employee notices as required and assisting with benefits reporting requirements.
- Participates in leaves of absence administration including worker's compensation, family and medical leaves, ADA interactive process, and other leaves of absence.
- Conducts new employee orientations for benefits.
Compensation System Management
- Maintain and update salary structures and compensation databases (UKG)
- Support annual merit and bonus processes
- Support promotion process and profile updates
HRIS (UKG) Management
- Serve as the primary administrator for UKG HRIS platform
- Ensure data accuracy and generate reports for compliance and strategic planning
- Coordinate training for staff on UKG functionalities and troubleshoot system issues
General HR Support
- Assists the department in carrying out various human resource programs and procedures for all HOPE associates.
- Maintain personnel files and ensure compliance with employment laws
- Runs reports and completes EEO-1, VETS-4212, OFCCP annually for management review and filing; maintains applicant and current employee EEO records.
- Maintains human capital management system records, including time keeping, and compiles reports from the database as needed.
- Maintains HOPE's organizational charts and updates associate information in Conetrix/Tandem.
- Performs other related duties as required and assigned.
Secondary Functions
- Assist with recruitment, onboarding, and associate relations
- Assist with 401K loan administration
- Assist with the preparation & delivery of New Hire Orientation
- Perform general administrative duties such as setting up and attending meetings, report production, copying, writing, editing, compiling, organizing, etc.
- Provide input into HR programs, policies, and procedures
- Occasional travel to various worksites
Regulatory Compliance Requirements
- Must comply with provisions of the Bank Secrecy Act (BSA) as relates to position
- Must comply with provisions of HIPPA as relates to position
- Must comply with all provisions of the Privacy of Consumer Financial Information regulations
- Must comply with all provisions of the Right to Financial Privacy Act
Specified Authority Level
- Authority to enter approved leave, time worked, & personal & work-related data into HR data base
- Access to electronic & physical personnel files
- Expenditures under $25.00
Competencies/Skills
- Good verbal and written communication skills
- Flexibility
- Excellent interpersonal skills and ability to maintain confidentiality
- Professional image
- Initiative
- Strong clerical & organizational skills
- Strong computer skills, especially with Microsoft Word, Excel, & Outlook
Desired Qualifications
- A Bachelor's Degree in human resource management or any similar combination of education and experience
- 2+ years' experience in HR with benefits experience
- 3+ years' Administrative Assistant experience
- Familiarity with UKG, payroll and Human Capital Management Systems
- Human resource experience in the financial services industry
- SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential
- Fluent in English and Spanish preferred
- Knowledge of basic employment legislation
- New hire orientation experience
Physical Demands
- Employee is regularly required to sit, stand and walk
- Employee will use hands to finger, handle or feel, reach with hands and arms, and talk or hear
- Employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
- Employee spends the majority of time in office environment, generally accessible to the public, customers, and potential customers
- Noise level in the work environment is usually moderate
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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