Border States Industries, Inc.Fargo, ND
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Phoenix, AZ or Bismarck, ND or Rapid City, SD or Billings, MT or Albertville, MN or Fargo, ND Job Summary Carries out various supportive duties for project managers. Plans, organizes, and executes special project requests. Projects may deal with power distribution systems, substations, transmission, and utility scale wind and/or solar energy. Responsibilities Essential Functions Assists with quotes for ongoing projects owned by a project manager. Assists in purchasing functions, product evaluations, pricing development, and other related services. Acts as a temporary backup for ongoing projects while covering for those out of office. Acts upon information and feedback of customer needs, pricing, and product requests. Finds alternate solutions to material requests that don't meet the customers' requirements, lead time, price, or preference. Provides complete bid based on bill of material (BOM) or information given by a peer or customer. Utilizes the quoting software for material proposals and logging bid information. Maintains the schedule of open tasks, and assures required specifications are met. Follows up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer's required deadlines. Provides customers with timely follow-up on technical inquiries and requests. Maintains a high level of teamwork and communication in ensuring a balanced workload within the team. Provides consistent responsive and quality service to customers. Provides complete and accurate handoffs to a Project Coordinator for order placement. Non-essential Functions Assists with vendor negotiations for best pricing and delivery of products to customers and/or jobsites. Sets up customer meetings, maintains and uploads negotiated pricing into bidding software and provides invoices. Documents missed opportunities. Participates in some or all of the following: product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, and project close out. Contacts vendors for pricing, as needed. Attends training programs, as required. May assist with trade shows, as needed. Writes orders in SAP and delivers material. Qualifications Minimum of a business or trade degree preferred or the equivalent in work experience. 2+ years of prior customer service, quotation, or sales experience. Strong knowledge of electrical products and utility systems, preferred. Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies, preferred. Proficiency in quoting software, preferred. Requires the ability to read, write and speak in English. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), Internet, Email and SAP software. Skills and Abilities Technical ability to understand electrical systems and product applications with prior electrical distribution experience, preferred. Technical ability to read specifications and drawings is highly preferred. Excellent interpersonal, written, and verbal communication, reading, and customer service skills. Ability to effectively plan and organize and work well on a team. Excellent customer service skills include being competent, accurate, responsive, and engaged. Physical Requirements Lift and carry requirements (weight and frequency): Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100% Lift from Floor to Waist: 10 to 25 lbs.- Occasionally 26 to 50 lbs.- Occasionally 51 to 75 lbs.- Occasionally 76 to 100 lbs.- Occasionally 101 + lbs.- Occasionally Above Waist Lift: 10 to 25 lbs.- Occasionally 26 to 50 lbs.- Occasionally 51 to 75 lbs.- Occasionally 76 to 100 lbs.- Occasionally 101+ lbs.- Not at all Unilateral Carry: 10 to 25 lbs.- Occasionally 26 to 50 lbs.- Not at all 51 to 75 lbs.- Not at all 76 to 100 lbs.- Not at all 101+ lbs.- Not at all Bilateral Carry: 10 to 25 lbs.- Occasionally 26 to 50 lbs.- Occasionally 51 to 75 lbs.- Occasionally 76 to 100 lbs.- Not at all 101+ lbs.- Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Frequently Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Continuously Bending/Stooping (downward and forward)- Not at all Crawling (moving about on hands and knees or hands and feet)- Not at all Climbing/Walking Stairs (ascending or descending)- Occasionally Reaching (extending arms in any direction)- Occasionally Crouching/Squatting (bending the body downward and forward by bending leg and spine)- Occasionally Kneeling (bending legs at knee to come to rest on knee(s))- Occasionally Balancing (maintaining body equilibrium to prevent falling) - Frequently Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers)- Occasionally Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor)- Not at all Pushing/Pulling (using upper extremities to press against or draw or tug)- Occasionally Handling (applying pressure to an object with the fingers and palm) - Frequently Fingering (picking, pinching, typing; working primarily with fingers and not whole hand)- Occasionally Talking (expressing or exchanging ideas by means of the spoken word) - Continuously Driving (the control and operation of a fork lift)- Occasionally Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Frequently Travel (travel needed to perform job duties)- Not at all Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Our History Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others. Values As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver. Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do. Service Standards Border States employee-owners are competent, accurate, responsive, and engaged . Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for? Border States has a competitive benefits package which includes but is not limited to: Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals. Equal Opportunity For All It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer. Drug Free/Smoke Free workplace
Posted 1 week ago