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Blufox Mobile logo

Xfinity Retail Store Manager - Chesterfield

Blufox MobileRichmond, VA

$65,000 - $85,000 / year

Job Listing: Xfinity Retail Store Manager Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail Store Manager Compensation: Competitive annual compensation: $65,000.00 - $85,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales and Leadership: Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). Implement weekly and monthly sales incentives to meet and exceed growth objectives. Work with the Operations team to improve the cost-effectiveness of operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement and follow cash handling policies and procedures, exceptions reporting, etc. Manage inventory for mobile devices, core cable products, and accessories. Customer Satisfaction (NPS): Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: High School diploma or equivalent 3-5 years of sales experience required. Wireless/Cable/Retail sales experience preferred. Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for promotion Comfortable, state-of-the-art workspace Blufox ESOP (Employee Stock Ownership Program) for select stores. Annual "Blufox Winners Circle" trip to Mexico for top performers How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.  

Posted 30+ days ago

Blufox Mobile logo

Xfinity Retail Store Manager - Saugus

Blufox MobileSaugus, MA
Job Listing: Xfinity Retail Store Manager Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail Store Manager Compensation: Competitive annual compensation: $65,000.00 - $85,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales and Leadership: Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). Implement weekly and monthly sales incentives to meet and exceed growth objectives. Work with the Operations team to improve the cost-effectiveness of operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement and follow cash handling policies and procedures, exceptions reporting, etc. Manage inventory for mobile devices, core cable products, and accessories. Customer Satisfaction (NPS): Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: High School diploma or equivalent 3-5 years of sales experience required. Wireless/Cable/Retail sales experience preferred. Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for promotion Comfortable, state-of-the-art workspace Blufox ESOP (Employee Stock Ownership Program) for select stores. Annual "Blufox Winners Circle" trip to Mexico for top performers How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.  

Posted 30+ days ago

DSI Systems logo

Retail Support Specialist

DSI SystemsOwings Mills, MD

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 2 weeks ago

DSI Systems logo

Retail Support Specialist

DSI SystemsWaipahu, HI

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 1 week ago

DSI Systems logo

Retail Support Specialist

DSI SystemsWharton, NJ

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 1 week ago

Blufox Mobile logo

Xfinity Retail Sales Associate - Delray Beach

Blufox MobileDelray Beach, FL
Blufox Mobile is hiring Sales Representatives, and we want you to join our team today! We offer aggressive hourly pay plus a rich commission. Our reps can make $18-35 per hour. Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business. Who we are: Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 15 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE , Home Security, Video and Voice providers to residential and business customers. As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 200 locations across the US in the coming years. What we are looking for: The ideal candidate is someone with retail rales experience and eager to be a part of our growing team! Experience selling Mobile and Cable products is a huge plus. As a Sales Rep your primary duties will be promoting the sale of all Xfinity services and products – Internet, Mobile , Video, Home Security and Voice. You will develop a foundational knowledge of Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. Benefits include: ·       Medical, Dental, Vision, 401k ·       Paid training ·       Opportunities for promotion- We have several managers who have been promoted from within. ·       Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance. ·       Exclusive employee growth and reward programs: Automatic compensation increases through “Blufox Raise Program”. This allows front line employees to earn multiple raises per year. You can influence the increases you get by the work you do. Take charge of your own destiny and never feel like you need to have uncomfortable conversations about pay increases.   Blufox “Milestone Program” provides employees rewards and recognition every time they hit required sales objectives. “Level Up” from Sales Associate to Lead Sales Associate to Senior Lead purely on the basis of your performance. Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.   *Ask your interviewer about these unique employee-focused programs. Core responsibilities: Sales Do you use internet, mobile, cable, voice or home security products? Then you are already familiar with what you have to sell. ·       Present, promote and sell these products/services using effective knowledge to existing and prospective customers. Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features. ·       Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit. ·       Create value around all our products and services and tailor a package to fit our customer's needs. ·       Meet and exceed sales targets consistently and maximize your own commissions. Customer service ·       Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment. ·       Build a positive work relationship with customers to enhance the image and public perception of a company. ·       Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction. Organization goals ·       Work well with the team, have relationship management skills and openness to feedback. ·       Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition. ·       Achieve overall performance goals of the organization. ·       Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. Job Qualifications ·       Wireless/Cable/Retail sales experience preferred ·       High school degree or GED ·       Ability to stand for long periods of time ·       Ability to lift objects weighing up to 25lbs ·       Reliable transportation ·       Full Time, Open Availability   Job Types: Full-time, Commission Pay: $35,000.00 - $65,000 per year  

Posted 30+ days ago

Blufox Mobile logo

Xfinity Retail Store Manager - Delray Beach

Blufox MobileDelray Beach, FL
Job Listing: Xfinity Retail Store Manager Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail Store Manager Compensation: Competitive annual compensation: $65,000.00 - $85,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales and Leadership: Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). Implement weekly and monthly sales incentives to meet and exceed growth objectives. Work with the Operations team to improve the cost-effectiveness of operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement and follow cash handling policies and procedures, exceptions reporting, etc. Manage inventory for mobile devices, core cable products, and accessories. Customer Satisfaction (NPS): Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: High School diploma or equivalent 3-5 years of sales experience required. Wireless/Cable/Retail sales experience preferred. Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for promotion Comfortable, state-of-the-art workspace Blufox ESOP (Employee Stock Ownership Program) for select stores. Annual "Blufox Winners Circle" trip to Mexico for top performers How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.  

Posted 30+ days ago

N logo

Retail Sales Associate

Nambe'Taos, NM
Join Nambe', a leader in exquisite home decor and premium handcrafted giftware, as a Retail Sales Associate. In this pivotal role, you will be the face of our brand, providing exceptional customer service and creating memorable shopping experiences. Your responsibilities will include engaging with customers, understanding their needs, and offering personalized product recommendations that align with the Nambe' ethos of quality and style. You will also assist in maintaining an inviting and organized sales floor, contribute to visual merchandising, and partake in inventory management. If you have a passion for retail and design, and thrive in a collaborative environment, we invite you to be part of the Nambe' team. Responsibilities Warmly greet customers and engage them in meaningful conversations. Deliver in-depth product knowledge and assist customers in making informed choices. Maintain a tidy and attractive sales environment, ensuring displays are updated and appealing. Accurately process transactions with attention to detail. Handle customer concerns and returns with professionalism. Assist with stock management, including replenishment and organizing inventory. Work collaboratively with colleagues to achieve sales objectives and create a positive shopping atmosphere. Requirements Retail experience is preferred, but enthusiasm for the role is essential. Strong communication and interpersonal skills. Ability to adapt in a fast-paced, dynamic retail environment. Genuine interest in home decor and design. Availability to work flexible hours, including weekends and holidays. Basic numeracy skills for cash handling and sales processing. Team player with a customer-first mindset. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development

Posted 30+ days ago

DSI Systems logo

Retail Support Specialist

DSI SystemsCarlsbad, CA

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 3 weeks ago

DSI Systems logo

Retail Support Specialist

DSI SystemsTumwater, WA

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 3 weeks ago

Blufox Mobile logo

Xfinity Retail District Manager- Connecticut

Blufox MobileVernon, CT
Come join our team at BluFox Mobile as a District Manager! Turn enthusiasm for wireless technology into a profitable endeavor! Blufox is hiring District Managers and we want you to join our team today! Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business. The District Manager is responsible for overseeing all sales and operational functions of all locations in the assigned area. Who we are: Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 10 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE, Home Security, Video and Voice providers to residential and business customers. As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 150 locations across the US. What are we looking for: The ideal candidate is a driven Sales leader aspiring for a long-term career and eager to be a part of our growing team! Experience selling Mobile and Managing sales teams is a plus. Requirements Sales and Leadership Responsible for supervision and profitability of all stores in assigned area Analyze sales trends for the locations, unlock the full potential of each store location by maximizing resources, available sales promotions, and team effectiveness. Conduct and maintain regular sales channel analysis, reporting, and benchmarking for the purpose of continually improving sales productivity, cost per acquisition, and quality of sale. Develop and manage monthly forecasts for sales performance expectations, commissions, expenses, and other special projects. Coordinate with inbound sales and retention departments to leverage best practices for product positioning, sales presentations, promotional offer use, retention tools, and overall customer sales and service expectations. Oversee sales quotas and operational effectiveness for all Managers and Sales Reps in assigned store locations. Conducting regular meetings with all sales staff to assist them in achieving their goals Operations Responsible for ensuring all team members are compliant with policies and procedural issues Maintain standards of appearance as established by Blufox Mobile. Other duties assigned as needed Customer Experience (NPS) Manage NPS (Customer Satisfaction) score for customer interactions within District. Works with team to ensure excellence in customer service with every customer contact. Coordinate with Leadership & Development personnel to initiate and sustain effective sales channel training and development programs. Benefits Commission Medical Plan Dental Plan Vision Plan 401K Vacation, Sick and Personal Time Off

Posted 30+ days ago

DSI Systems logo

Retail Support Specialist

DSI SystemsFresno, CA

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 3 weeks ago

DSI Systems logo

Retail Support Specialist

DSI SystemsLandover, MD

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 1 week ago

DSI Systems logo

Retail Support Specialist

DSI SystemsSarasota, FL

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 1 week ago

Blufox Mobile logo

Xfinity Retail Sales Associate - Muncie

Blufox MobileMuncie, IN

$18 - $35 / hour

Blufox Mobile is hiring Sales Representatives, and we want you to join our team today! We offer aggressive hourly pay plus a rich commission. Our reps can make $18-35 per hour. Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business. Who we are: Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 15 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE , Home Security, Video and Voice providers to residential and business customers. As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 200 locations across the US in the coming years. What we are looking for: The ideal candidate is someone with retail rales experience and eager to be a part of our growing team! Experience selling Mobile and Cable products is a huge plus. As a Sales Rep your primary duties will be promoting the sale of all Xfinity services and products – Internet, Mobile , Video, Home Security and Voice. You will develop a foundational knowledge of Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. Benefits include: ·       Medical, Dental, Vision, 401k ·       Paid training ·       Opportunities for promotion- We have several managers who have been promoted from within. ·       Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance. ·       Exclusive employee growth and reward programs: Automatic compensation increases through “Blufox Raise Program”. This allows front line employees to earn multiple raises per year. You can influence the increases you get by the work you do. Take charge of your own destiny and never feel like you need to have uncomfortable conversations about pay increases.   Blufox “Milestone Program” provides employees rewards and recognition every time they hit required sales objectives. “Level Up” from Sales Associate to Lead Sales Associate to Senior Lead purely on the basis of your performance. Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.   *Ask your interviewer about these unique employee-focused programs. Core responsibilities: Sales Do you use internet, mobile, cable, voice or home security products? Then you are already familiar with what you have to sell. ·       Present, promote and sell these products/services using effective knowledge to existing and prospective customers. Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features. ·       Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit. ·       Create value around all our products and services and tailor a package to fit our customer's needs. ·       Meet and exceed sales targets consistently and maximize your own commissions. Customer service ·       Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment. ·       Build a positive work relationship with customers to enhance the image and public perception of a company. ·       Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction. Organization goals ·       Work well with the team, have relationship management skills and openness to feedback. ·       Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition. ·       Achieve overall performance goals of the organization. ·       Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. Job Qualifications ·       Wireless/Cable/Retail sales experience preferred ·       High school degree or GED ·       Ability to stand for long periods of time ·       Ability to lift objects weighing up to 25lbs ·       Reliable transportation ·       Full Time, Open Availability   Job Types: Full-time, Commission Pay: $35,000.00 - $65,000 per year  

Posted 30+ days ago

DSI Systems logo

Retail Support Specialist

DSI SystemsMesa, AZ

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 3 weeks ago

Blufox Mobile logo

Xfinity Retail Sales Associate - Marlton

Blufox MobileMarlton, NJ

$18 - $35 / hour

Blufox Mobile is hiring Sales Representatives, and we want you to join our team today! We offer aggressive hourly pay plus a rich commission. Our reps can make $18-35 per hour. Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business. Who we are: Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 15 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE , Home Security, Video and Voice providers to residential and business customers. As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 200 locations across the US in the coming years. What we are looking for: The ideal candidate is someone with retail rales experience and eager to be a part of our growing team! Experience selling Mobile and Cable products is a huge plus. As a Sales Rep your primary duties will be promoting the sale of all Xfinity services and products – Internet, Mobile , Video, Home Security and Voice. You will develop a foundational knowledge of Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. Benefits include: ·       Medical, Dental, Vision, 401k ·       Paid training ·       Opportunities for promotion- We have several managers who have been promoted from within. ·       Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance. ·       Exclusive employee growth and reward programs: Automatic compensation increases through “Blufox Raise Program”. This allows front line employees to earn multiple raises per year. You can influence the increases you get by the work you do. Take charge of your own destiny and never feel like you need to have uncomfortable conversations about pay increases.   Blufox “Milestone Program” provides employees rewards and recognition every time they hit required sales objectives. “Level Up” from Sales Associate to Lead Sales Associate to Senior Lead purely on the basis of your performance. Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.   *Ask your interviewer about these unique employee-focused programs. Core responsibilities: Sales Do you use internet, mobile, cable, voice or home security products? Then you are already familiar with what you have to sell. ·       Present, promote and sell these products/services using effective knowledge to existing and prospective customers. Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features. ·       Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit. ·       Create value around all our products and services and tailor a package to fit our customer's needs. ·       Meet and exceed sales targets consistently and maximize your own commissions. Customer service ·       Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment. ·       Build a positive work relationship with customers to enhance the image and public perception of a company. ·       Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction. Organization goals ·       Work well with the team, have relationship management skills and openness to feedback. ·       Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition. ·       Achieve overall performance goals of the organization. ·       Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. Job Qualifications ·       Wireless/Cable/Retail sales experience preferred ·       High school degree or GED ·       Ability to stand for long periods of time ·       Ability to lift objects weighing up to 25lbs ·       Reliable transportation ·       Full Time, Open Availability   Job Types: Full-time, Commission Pay: $35,000.00 - $65,000 per year  

Posted 30+ days ago

Blufox Mobile logo

Xfinity Retail District Manager- Maryland

Blufox MobileRehoboth Beach, DE

$80,000 - $110,000 / year

Job Listing: Xfinity Retail District Manager Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail District Manager Compensation: Competitive annual salary: $80,000-$110,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales Leadership and Strategy: Oversee the sales performance and operations of multiple retail locations within your assigned district. Develop and implement strategic sales initiatives to drive revenue growth and exceed targets. Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results. Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement. Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service. Team Management: Recruit, train, and develop Store Managers and Sales Associates. Implement effective sales channel training and development programs in collaboration with the Leadership & Training team. Provide ongoing support, coaching, and feedback to enhance team performance. Operations: Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines. Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations. Customer Satisfaction (NPS): Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations. Implement strategies to enhance the overall customer experience. Job Qualifications: Bachelor's degree or equivalent experience 5+ years of experience in retail management or a related field required. Experience in wireless/cable/retail sales preferred. Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for career advancement Comfortable, state-of-the-art workspace How to Apply: If you are a seasoned retail leader with a passion for driving sales, delivering exceptional customer experiences, and eager to contribute to a growing team, we invite you to apply! Share details about your relevant experience and why you're excited about the opportunity with Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs and the growth opportunities available within the company. Requirements

Posted 30+ days ago

DSI Systems logo

Retail Support Specialist

DSI SystemsNashua, NH

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 2 weeks ago

Blufox Mobile logo

Xfinity Retail District Manager- Florida

Blufox MobileJacksonville, FL

$80,000 - $110,000 / year

Job Listing: Xfinity Retail District Manager Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail District Manager Compensation: Competitive annual salary: $80,000-$110,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales Leadership and Strategy: Oversee the sales performance and operations of multiple retail locations within your assigned district. Develop and implement strategic sales initiatives to drive revenue growth and exceed targets. Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results. Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement. Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service. Team Management: Recruit, train, and develop Store Managers and Sales Associates. Implement effective sales channel training and development programs in collaboration with the Leadership & Training team. Provide ongoing support, coaching, and feedback to enhance team performance. Operations: Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines. Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations. Customer Satisfaction (NPS): Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations. Implement strategies to enhance the overall customer experience. Job Qualifications: Bachelor's degree or equivalent experience 5+ years of experience in retail management or a related field required. Experience in wireless/cable/retail sales preferred. Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for career advancement Comfortable, state-of-the-art workspace How to Apply: If you are a seasoned retail leader with a passion for driving sales, delivering exceptional customer experiences, and eager to contribute to a growing team, we invite you to apply! Share details about your relevant experience and why you're excited about the opportunity with Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs and the growth opportunities available within the company.

Posted 30+ days ago

Blufox Mobile logo

Xfinity Retail Store Manager - Chesterfield

Blufox MobileRichmond, VA

$65,000 - $85,000 / year

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Overview

Schedule
Full-time
Career level
Director
Compensation
$65,000-$85,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Job Listing: Xfinity Retail Store Manager

Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Retail Store Manager

Compensation:

  • Competitive annual compensation: $65,000.00 - $85,000
  • Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF

Job Type: Full-time

Responsibilities:

Sales and Leadership:

  • Maximize sales in the assigned retail location by leading a team of Representatives.
  • Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
  • Analyze the business of the retail location and implement practices to fulfill goals.
  • Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
  • Implement weekly and monthly sales incentives to meet and exceed growth objectives.
  • Work with the Operations team to improve the cost-effectiveness of operations.
  • Manage inventory for mobile devices, core cable products, and accessories.
  • Follow cash handling policies and procedures, exceptions reporting, etc.
  • Ensure excellence in customer service with every customer contact.
  • Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Operations:

  • Implement and follow cash handling policies and procedures, exceptions reporting, etc.
  • Manage inventory for mobile devices, core cable products, and accessories.

Customer Satisfaction (NPS):

  • Strive to achieve high Net Promoter Scores with every customer interaction.

Job Qualifications:

  • High School diploma or equivalent
  • 3-5 years of sales experience required.
  • Wireless/Cable/Retail sales experience preferred.

Benefits:

  • Medical, Dental, Vision, 401k
  • Paid training
  • Vacation, Sick, and Personal Time OFF
  • Opportunities for promotion
  • Comfortable, state-of-the-art workspace
  • Blufox ESOP (Employee Stock Ownership Program) for select stores.
  • Annual "Blufox Winners Circle" trip to Mexico for top performers

How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile.

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.

 

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