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DSI Systems logo

Retail Support Specialist

DSI SystemsCoral Springs, FL

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 2 weeks ago

DSI Systems logo

Retail Support Specialist

DSI SystemsAustin, TX

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 3 weeks ago

Blufox Mobile logo

Xfinity Retail Sales Associate - Martinsburg

Blufox MobileMartinsburg, WV
Blufox Mobile is hiring Sales Representatives, and we want you to join our team today! We offer aggressive hourly pay plus a rich commission. Our reps can make $18-35 per hour. Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business. Who we are: Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 15 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE , Home Security, Video and Voice providers to residential and business customers. As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 200 locations across the US in the coming years. What we are looking for: The ideal candidate is someone with retail rales experience and eager to be a part of our growing team! Experience selling Mobile and Cable products is a huge plus. As a Sales Rep your primary duties will be promoting the sale of all Xfinity services and products – Internet, Mobile , Video, Home Security and Voice. You will develop a foundational knowledge of Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. Benefits include: ·       Medical, Dental, Vision, 401k ·       Paid training ·       Opportunities for promotion- We have several managers who have been promoted from within. ·       Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance. ·       Exclusive employee growth and reward programs: Automatic compensation increases through “Blufox Raise Program”. This allows front line employees to earn multiple raises per year. You can influence the increases you get by the work you do. Take charge of your own destiny and never feel like you need to have uncomfortable conversations about pay increases.   Blufox “Milestone Program” provides employees rewards and recognition every time they hit required sales objectives. “Level Up” from Sales Associate to Lead Sales Associate to Senior Lead purely on the basis of your performance. Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.   *Ask your interviewer about these unique employee-focused programs. Core responsibilities: Sales Do you use internet, mobile, cable, voice or home security products? Then you are already familiar with what you have to sell. ·       Present, promote and sell these products/services using effective knowledge to existing and prospective customers. Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features. ·       Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit. ·       Create value around all our products and services and tailor a package to fit our customer's needs. ·       Meet and exceed sales targets consistently and maximize your own commissions. Customer service ·       Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment. ·       Build a positive work relationship with customers to enhance the image and public perception of a company. ·       Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction. Organization goals ·       Work well with the team, have relationship management skills and openness to feedback. ·       Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition. ·       Achieve overall performance goals of the organization. ·       Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. Job Qualifications ·       Wireless/Cable/Retail sales experience preferred ·       High school degree or GED ·       Ability to stand for long periods of time ·       Ability to lift objects weighing up to 25lbs ·       Reliable transportation ·       Full Time, Open Availability   Job Types: Full-time, Commission Pay: $35,000.00 - $65,000 per year  

Posted 30+ days ago

DSI Systems logo

Retail Support Specialist

DSI SystemsEast Lyme, CT

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 4 weeks ago

DSI Systems logo

Retail Support Specialist

DSI SystemsBismarck, ND

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 1 week ago

DSI Systems logo

Retail Support Specialist

DSI SystemsInglewood, CA

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 4 weeks ago

Blufox Mobile logo

Xfinity Retail Store Manager - Towson

Blufox MobileTowson, MD

$65,000 - $85,000 / year

Job Listing: Xfinity Retail Store Manager Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail Store Manager Compensation: Competitive annual compensation: $65,000.00 - $85,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales and Leadership: Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). Implement weekly and monthly sales incentives to meet and exceed growth objectives. Work with the Operations team to improve the cost-effectiveness of operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement and follow cash handling policies and procedures, exceptions reporting, etc. Manage inventory for mobile devices, core cable products, and accessories. Customer Satisfaction (NPS): Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: High School diploma or equivalent 3-5 years of sales experience required. Wireless/Cable/Retail sales experience preferred. Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for promotion Comfortable, state-of-the-art workspace Blufox ESOP (Employee Stock Ownership Program) for select stores. Annual "Blufox Winners Circle" trip to Mexico for top performers How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.  

Posted 30+ days ago

Shinesty logo

Part Time Retail Key Holder (w/a Sense of Humor) Denver International Airport

ShinestyDenver, CO

$18 - $20 / hour

At Shinesty, our mission is to force the world to take itself less seriously. We make people laugh first and sell second. Our mothers don’t always approve of what we do, but the millions of people we’ve entertained over the years do. We are one of the fastest growing DTC brands in the country. And for the first time ever, we’re launching an in-person retail experience. Our second location will be in Denver International Airport. Responsibilities: Engage customers with a smile and a positive attitude Provide technical product education by articulating the value and benefits of the material/product including key feature details and care instructions. Engage in suggestive selling and gentle upsell techniques as well as active listening when working alongside customers. Assess the customer needs to provide customized, effective purchase, return and exchange support. Consistently “Pleasure the Customer”. This is a Shinesty core value, for customers keep it simple and always make it right to the best of our ability Replenish the sales floor as needed and refill inventory. Communicate inventory needs to management accordingly. Maintain a clean store. This includes opening, midday and closing responsibilities such as wiping down counters/surfaces, restocking inventory and general overall appearance to be in alignment with brand visual standards. Requirements Job Requirements Be a joyful person! You don’t have to be a comedian but our brand is fun and we need our retail team to represent that to customers. Enjoy talking to and connecting with customers. Swap names, learn a fun fact about them and personalize their experience. An affinity for Shinesty brand and products Proven record of sales success as well as general understanding of sales dashboard/store goals. Flexibility and willingness to work night and weekend shifts to support staffing needs Enthusiasm for telling customers about the world’s greatest underwear Innovative in problem solving and always looking for new ways to improve the customer experience Eligibility for all Shinesty retail team members: Positive attitude towards both customers and coworkers Stand or move around for extended periods of time Reach, carry, bend, and lift up to 30 lbs Must have the ability to travel to assigned store with own method of transportation Nice to Haves: Experience selling underwear or socks Apparel or accessory sales/buying experience 1-2 years of Customer Service experience including in person sales and support Experience with Shopify POS platform including sales, orders, and performance metrics Benefits Compensation and Benefits: $18-$20/hr base Paid hourly and on bi-weekly pay period Free underwear! We’ll start your collection with some of our favorite prints and styles. Medical, dental, and vision insurance available for full time employees Generous employee discount for duration of active employment at Shinesty Large opportunity for growth and development Work with smart, driven, sometimes funny people

Posted 30+ days ago

Blufox Mobile logo

Xfinity Retail Store Manager - Greeneville

Blufox MobileGreeneville, TN

$65,000 - $85,000 / year

Job Listing: Xfinity Retail Store Manager Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail Store Manager Compensation: Competitive annual compensation: $65,000.00 - $85,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales and Leadership: Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). Implement weekly and monthly sales incentives to meet and exceed growth objectives. Work with the Operations team to improve the cost-effectiveness of operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement and follow cash handling policies and procedures, exceptions reporting, etc. Manage inventory for mobile devices, core cable products, and accessories. Customer Satisfaction (NPS): Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: High School diploma or equivalent 3-5 years of sales experience required. Wireless/Cable/Retail sales experience preferred. Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for promotion Comfortable, state-of-the-art workspace Blufox ESOP (Employee Stock Ownership Program) for select stores. Annual "Blufox Winners Circle" trip to Mexico for top performers How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.  

Posted 30+ days ago

Blufox Mobile logo

Xfinity Retail Sales Associate - Lynchburg

Blufox MobileLynchburg, VA

$18 - $35 / hour

Blufox Mobile is hiring Sales Representatives, and we want you to join our team today! We offer aggressive hourly pay plus a rich commission. Our reps can make $18-35 per hour. Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business. Who we are: Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 15 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE , Home Security, Video and Voice providers to residential and business customers. As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 200 locations across the US in the coming years. What we are looking for: The ideal candidate is someone with retail rales experience and eager to be a part of our growing team! Experience selling Mobile and Cable products is a huge plus. As a Sales Rep your primary duties will be promoting the sale of all Xfinity services and products – Internet, Mobile , Video, Home Security and Voice. You will develop a foundational knowledge of Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. Benefits include: ·       Medical, Dental, Vision, 401k ·       Paid training ·       Opportunities for promotion- We have several managers who have been promoted from within. ·       Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance. ·       Exclusive employee growth and reward programs: Automatic compensation increases through “Blufox Raise Program”. This allows front line employees to earn multiple raises per year. You can influence the increases you get by the work you do. Take charge of your own destiny and never feel like you need to have uncomfortable conversations about pay increases.   Blufox “Milestone Program” provides employees rewards and recognition every time they hit required sales objectives. “Level Up” from Sales Associate to Lead Sales Associate to Senior Lead purely on the basis of your performance. Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.   *Ask your interviewer about these unique employee-focused programs. Core responsibilities: Sales Do you use internet, mobile, cable, voice or home security products? Then you are already familiar with what you have to sell. ·       Present, promote and sell these products/services using effective knowledge to existing and prospective customers. Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features. ·       Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit. ·       Create value around all our products and services and tailor a package to fit our customer's needs. ·       Meet and exceed sales targets consistently and maximize your own commissions. Customer service ·       Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment. ·       Build a positive work relationship with customers to enhance the image and public perception of a company. ·       Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction. Organization goals ·       Work well with the team, have relationship management skills and openness to feedback. ·       Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition. ·       Achieve overall performance goals of the organization. ·       Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. Job Qualifications ·       Wireless/Cable/Retail sales experience preferred ·       High school degree or GED ·       Ability to stand for long periods of time ·       Ability to lift objects weighing up to 25lbs ·       Reliable transportation ·       Full Time, Open Availability   Job Types: Full-time, Commission Pay: $35,000.00 - $65,000 per year  

Posted 30+ days ago

Blufox Mobile logo

Xfinity Retail Store Manager - Cinco Ranch

Blufox MobileKaty, TX

$65,000 - $85,000 / year

Job Listing: Xfinity Retail Store Manager Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail Store Manager Compensation: Competitive annual compensation: $65,000.00 - $85,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales and Leadership: Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). Implement weekly and monthly sales incentives to meet and exceed growth objectives. Work with the Operations team to improve the cost-effectiveness of operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement and follow cash handling policies and procedures, exceptions reporting, etc. Manage inventory for mobile devices, core cable products, and accessories. Customer Satisfaction (NPS): Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: High School diploma or equivalent 3-5 years of sales experience required. Wireless/Cable/Retail sales experience preferred. Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for promotion Comfortable, state-of-the-art workspace Blufox ESOP (Employee Stock Ownership Program) for select stores. Annual "Blufox Winners Circle" trip to Mexico for top performers How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.  

Posted 30+ days ago

Blufox Mobile logo

Xfinity Retail Sales Associate - Lauderhill

Blufox MobileLauderhill, FL

$18 - $35 / hour

Blufox Mobile is hiring Sales Representatives, and we want you to join our team today! We offer aggressive hourly pay plus a rich commission. Our reps can make $18-35 per hour. Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business. Who we are: Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 15 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE , Home Security, Video and Voice providers to residential and business customers. As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 200 locations across the US in the coming years. What we are looking for: The ideal candidate is someone with retail rales experience and eager to be a part of our growing team! Experience selling Mobile and Cable products is a huge plus. As a Sales Rep your primary duties will be promoting the sale of all Xfinity services and products – Internet, Mobile , Video, Home Security and Voice. You will develop a foundational knowledge of Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. Benefits include: ·       Medical, Dental, Vision, 401k ·       Paid training ·       Opportunities for promotion- We have several managers who have been promoted from within. ·       Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance. ·       Exclusive employee growth and reward programs: Automatic compensation increases through “Blufox Raise Program”. This allows front line employees to earn multiple raises per year. You can influence the increases you get by the work you do. Take charge of your own destiny and never feel like you need to have uncomfortable conversations about pay increases.   Blufox “Milestone Program” provides employees rewards and recognition every time they hit required sales objectives. “Level Up” from Sales Associate to Lead Sales Associate to Senior Lead purely on the basis of your performance. Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.   *Ask your interviewer about these unique employee-focused programs. Core responsibilities: Sales Do you use internet, mobile, cable, voice or home security products? Then you are already familiar with what you have to sell. ·       Present, promote and sell these products/services using effective knowledge to existing and prospective customers. Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features. ·       Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit. ·       Create value around all our products and services and tailor a package to fit our customer's needs. ·       Meet and exceed sales targets consistently and maximize your own commissions. Customer service ·       Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment. ·       Build a positive work relationship with customers to enhance the image and public perception of a company. ·       Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction. Organization goals ·       Work well with the team, have relationship management skills and openness to feedback. ·       Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition. ·       Achieve overall performance goals of the organization. ·       Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. Job Qualifications ·       Wireless/Cable/Retail sales experience preferred ·       High school degree or GED ·       Ability to stand for long periods of time ·       Ability to lift objects weighing up to 25lbs ·       Reliable transportation ·       Full Time, Open Availability   Job Types: Full-time, Commission Pay: $35,000.00 - $65,000 per year  

Posted 30+ days ago

DSI Systems logo

Retail Support Specialist

DSI SystemsFarragut, TN

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 3 weeks ago

DSI Systems logo

Retail Support Specialist

DSI SystemsIndian Land, SC

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 4 weeks ago

Blufox Mobile logo

Xfinity Retail Sales Associate- Sunrise

Blufox MobileFort Lauderdale, FL
Blufox Mobile is hiring Sales Associates and we want you to join our team today! We offer aggressive hourly pay plus a rich commission. Our reps can make $18-35 per hour. Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business. Who we are: Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in 10 states and rapidly expanding. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE, Home Security, Video and Voice providers to residential and business customers. As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 150 locations across the US. What we are looking for: The ideal candidate is someone with Retail Sales experience and eager to be a part of our growing team! Experience selling Mobile and Cable products is a huge plus. As a Sales Rep your primary duties will be promoting the sale of all Xfinity services and products – Internet, Mobile , Video, Home Security and Voice. You will develop a foundational knowledge of Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. Benefits include: Medical, Dental, Vision, 401k Paid training Opportunities for promotion- We have several managers who have been promoted from within. Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance. Exclusive employee growth and reward programs: o Automatic compensation increases through “Blufox Raise Program”. This allows front line employees to earn multiple raises per year. You can influence the increases you get by the work you do. Take charge of your own destiny and never feel like you need to have uncomfortable conversations about pay increases. o Blufox “Milestone Program” provides employees rewards and recognition every time they hit required sales objectives. “Level Up” from Sales Associate to Lead Sales Associate to Senior Lead purely on the basis of your performance. o Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership. *Ask your interviewer about these unique employee focused programs. Core responsibilities: Sales Do you use internet, mobile, cable, voice or home security products? Then you are already familiar with what you have to sell. Present, promote and sell these products/services using effective knowledge to existing and prospective customers. Sell additional services by recognizing opportunities and articulating our competitive advantage to up-sell accounts, explaining new features. Execute sales closing techniques consistently, repeatedly, and in a timely manner to maximize your Gross Profit. Create value around all our products and services and tailor a package to fit our customer's needs. Meet and exceed sales targets consistently and maximize your own commissions. Customer service Maintain a courteous and friendly attitude when interacting with customers in a constantly changing environment. Build a positive work relationship with customers to enhance the image and public perception of a company. Strive to achieve the maximum Net Promoter Scores (NPS) with each customer interaction. Organization goals Work well with the team, have relationship management skills and openness to feedback. Stay up to date with current and emerging communications and entertainment technologies for both the Company and its competition. Achieve overall performance goals of the organization. Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. Job Qualifications High School or Equivalent 2-5 years of sales experience preferred Wireless/Cable/Retail sales experience preferred Job Types: Full-time, Commission Pay: $35,000.00 - $65,000 per year

Posted 30+ days ago

Blufox Mobile logo

Xfinity Retail District Manager- Florida

Blufox MobilePort St. Lucie, FL

$80,000 - $110,000 / year

Job Listing: Xfinity Retail District Manager Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail District Manager Compensation: Competitive annual salary: $80,000-$110,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales Leadership and Strategy: Oversee the sales performance and operations of multiple retail locations within your assigned district. Develop and implement strategic sales initiatives to drive revenue growth and exceed targets. Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results. Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement. Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service. Team Management: Recruit, train, and develop Store Managers and Sales Associates. Implement effective sales channel training and development programs in collaboration with the Leadership & Training team. Provide ongoing support, coaching, and feedback to enhance team performance. Operations: Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines. Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations. Customer Satisfaction (NPS): Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations. Implement strategies to enhance the overall customer experience. Job Qualifications: Bachelor's degree or equivalent experience 5+ years of experience in retail management or a related field required. Experience in wireless/cable/retail sales preferred. Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for career advancement Comfortable, state-of-the-art workspace How to Apply: If you are a seasoned retail leader with a passion for driving sales, delivering exceptional customer experiences, and eager to contribute to a growing team, we invite you to apply! Share details about your relevant experience and why you're excited about the opportunity with Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs and the growth opportunities available within the company.  

Posted 30+ days ago

DSI Systems logo

Retail Support Specialist

DSI SystemsSun Prairie, WI

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 3 weeks ago

DSI Systems logo

Retail Support Specialist

DSI SystemsChantilly, VA

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 3 weeks ago

DSI Systems logo

Retail Support Specialist

DSI SystemsPembroke Pines, FL

$26+ / hour

Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Posted 1 week ago

R logo

Retail Sales Representative- Westport

RedLion MobileWilton, CT

$18 - $20 / hour

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

Posted 30+ days ago

DSI Systems logo

Retail Support Specialist

DSI SystemsCoral Springs, FL

$26+ / hour

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Overview

Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Compensation
$26+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

  • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
  • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
  • Troubleshoot wireless devices, network issues, and feature functionality.
  • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

  • Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
  • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
  • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

  • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
  • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
  • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

  • Navigate multiple systems simultaneously while engaging with customers in real time.
  • Document all interactions thoroughly and accurately.
  • Adhere to company policies, compliance requirements, and privacy standards.
  • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
  • Execute and maintain approved planograms for mobile devices and signage
  • Maintain inventory accuracy for display devices and fixtures
  • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates 

Collaboration & Communication

  • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
  • Share insights on recurring issues to improve processes and customer experience.
  • Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

  • Strong customer service and communication skills.
  • Ability to handle high-stress or escalated situations with professionalism.
  • Proficient in multitasking and navigating complex systems.
  • Detail-oriented with strong problem-solving abilities.
  • Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

  • Experience in wireless communications, retail customer service, or technical support
  • Previous call center or retail support experience is a plus.

What We Offer

  • Competitive starting pay of $26 per hour!
  • Comprehensive training and development programs
  • A supportive and engaging team environment
  • Opportunities for career growth and advancement

Benefits

  • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
  • 401k Plan with employer matching after one year of employment
  • Paid vacation, personal/sick days, and bereavement time after 90 days
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!

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