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Mister Sparky Electric logo
Mister Sparky ElectricLowell, AR
Benefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple business units and team members across the US. This in-office, full time, role reports directly to the Director of Systems and Admin, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: Provide onsite and remote IT support as required for company personnel Provide effective communication for issue resolution with company personnel Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership Perform new hire credential and security set up Purchasing, enrollment, and set up of devices, such as laptops, iPads, and iPhones Track and manage the usage of software licenses Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) Assist with managing active directory, group policy, and system updates in coordination with System Admin Administer cloud-based services, such as Zoom, Google Enterprise, Microsoft 365 Management of MDM platform, including deployment, configuration, monitoring, and repairs/replacements Other duties as assigned Requirements: Qualified candidates should possess a minimum 2+ years of recent, professional, hands on and over the phone technical support experience Excellent Customer Service skills (genuine desire to help customers with issues) Strong team player working on both shared and individual assignments Technically minded with a focus on customer service Experience with Apple hardware and general software navigation ability Strong hardware troubleshooting/repair skills (preferably on Mac devices) Ability to troubleshoot common issues with mobile devices (iPhones and iPads) Ability to manage user accounts, groups, etc. through Jamf, Google Enterprise, Microsoft etc. Experience with problem ticket/case management systems Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets Perform daily operations to maintain business functions Preferred Qualifications: Previous experience in a technical support position in a fast-paced environment Previous customer service experience A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access Strong verbal and written interpersonal and communication skills Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly

Posted 1 week ago

C logo
Crossland Construction Company IncRogers, AR
Get to Know Us With a company built on family-by family-it's no surprise that working here is so much more than just putting on a hard hat and work boots. At Crossland, you join a group of Real Builders who care about bringing long-lasting facilities to our clients and providing the best culture and opportunities for our employees. With our own in-house education program, you'll find the resources, support, and training necessary to put you on the path to success. Benefits + Paid Time Off When you want the best team, you offer benefits accordingly. Competitive pay, a family atmosphere, and great benefits are part of our culture of celebrating and appreciating our people. Health, Dental and Vision Insurance Life Insurance 401(k) retirement plan with guaranteed match Flexible Spending Account Paid time off Holiday pay Paid education opportunities Perks Company Apparel Safety Incentives for Field Employees Milestone Anniversary Gifts Company Events (Picnics and Christmas Party) Diaper Bundle Program for new parents Flu Shots, and so much more! About the Role: The position is responsible for managing daily activities and issues related to completing a construction project, including overall project planning, scheduling, project cost accounting, quality control, contract administration, safety management, labor and equipment resources, and owner and architect relationships. Oversees construction projects from start to finish using the Crossland Construction pre-planning guide to start each project and developing a Master Project Schedule that is updated monthly and communicated to all subcontractors, suppliers, owners, architects and field personnel. Develops a Master Variance for accounting of the entire project before the project starts using the CCC master variance guidelines and ensures all bills from subcontractors, suppliers, equipment and labor are coded regularly per the Crossland Company Guidelines. Manages all contracts, pay requests, change orders, RFI's, ASI's, with the Owner and Architect in a timely fashion. Follows up with owners on unpaid invoices. Creates and manages all subcontracts and purchase orders per the Crossland Construction Company Guidelines, and ensures all documents are completed and signed. Checks shop drawings of all items in a timely manner for accuracy and compliance with specifications. Ensures all items are delivered per the contract schedule so as to not slow field progress. Follows up with architects and engineers to make sure they are not delaying progress per internal schedules. Communicates any problems to the Division Manager. Ensures work put in place is to quality standards of the plans and specifications of the project. Drug screen, physical and criminal background check is required of successful candidates. Additional benefits for this position: Company car and fuel card Company provided laptop Company provided cell phone Salary Range: $80,000 to $95,000+ with experience EOE M/F/D/V

Posted 30+ days ago

Taco Bell logo
Taco BellMorrilton, AR
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Team Member You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: Being friendly and helpful to customers and co-workers. Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching from management team. Having a clean and tidy appearance and work habits. Communicating with customers, teammates and managers in a positive manner. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.

Posted 30+ days ago

State of Arkansas logo
State of ArkansasPine Bluff, AR
Position Number: 22177370 County: Jefferson Posting End Date: 11/5/2025 Anticipated Starting Salary: $39,171 REGULATORY-AR RACING COMM-CASINO GAMING The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws. Position Information Job Series: Revenue Programs Classification: Customer Service Specialist - Career Path Class Code: PRP02P Pay Grade: SGS03 Salary Range: $39,171 - $57,973 Job Summary The Customer Service Specialist is responsible for providing exceptional customer service to taxpayers and the public regarding state tax inquiries, payments, child support, or other related services. This position involves assisting customers both in person and via phone, email, and other communication channels. The successful candidate will be skilled in problem-solving, possess a strong understanding of state tax policies and procedures or child support policies and regulations, and deliver timely and accurate information to resolve issues. The Customer Service Specialist will work collaboratively with other staff to ensure the smooth operation of the revenue or child support office, while upholding state and federal regulations and maintaining a positive customer experience. Primary Responsibilities Provide high-quality customer service by responding to taxpayer and customer inquiries, explaining tax laws, payment processes, child support services, and related issues. Assist customers with the completion of tax and other forms, tax filing procedures, and understanding their tax or child support obligations in a professional and courteous manner. Answer questions related to individual and business tax filings, tax payment processes, refunds, penalties, and other revenue-related topics. Help taxpayers resolve issues related to overdue payments, discrepancies, or other concerns by providing accurate information and guidance. Help child support customers with case issues by providing information and assisting with completing applications and forms. Gather information through interviews and contact to employers and other entities. Perform activities to locate parents' address, employer, and income or other assets. Accurately record and document customer interactions, inquiries, and the steps taken to resolve issues in the department's systems. Maintain up-to-date records of taxpayer and customer requests and follow up as necessary to ensure that all issues are addressed. Guide taxpayers through the process of filing taxes online, by mail, or in person. Educate taxpayers on the various tax filing methods and procedures to ensure compliance with state tax laws. Provide clear instructions for completing tax forms and submitting required documentation. Identify, investigate, and resolve customer service issues, including discrepancies, incorrect filings, payment issues, or other challenges. Work with the appropriate departments or units to escalate more complex cases or disputes for further resolution. Provide general administrative support within the revenue or child support office, including data entry, sorting mail, filing documents, organizing records, and other clerical duties. Assist in preparing and processing forms, applications, and payments. Accept and process payments for taxes, fees, fines, or other revenue and child support-related services. Provide receipts and ensure that all transactions are accurately recorded and processed according to state procedures. Knowledge and Skills Demonstrated ability to interact professionally and courteously with taxpayers and customers, ensuring positive experiences even in challenging or stressful situations. Strong interpersonal skills are essential for building rapport and trust with customers. Excellent verbal and written communication skills, including the ability to explain complex tax or child support regulations in a clear, concise, and understandable manner. Ability to actively listen to customers and respond empathetically to their concerns. Ability to assess situations, identify issues, and provide solutions or guidance. Strong critical thinking skills to resolve discrepancies, answer questions accurately, and troubleshoot taxpayer problems efficiently. Meticulous attention to detail in documenting taxpayer information, processing payments, and ensuring accuracy in all aspects of customer service and record-keeping. Ability to handle sensitive taxpayer information with discretion and adhere to confidentiality requirements. Demonstrated integrity in all customer service interactions. Minimum Qualifications A high school diploma. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED. Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination. Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify. Nearest Major Market: Little Rock

Posted 6 days ago

Arkansas Children's Hospital logo
Arkansas Children's HospitalLittle Rock, AR
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/)and search the "Find Jobs" report. Work Shift: Please see job description for details. Time Type: Full time Department: CC017507 Patient Care Administration Summary: The Vice President of Patient Care Services (PCS) provides strategic and operational leadership for nursing and clinical services at Arkansas Children's. This executive partners with organizational leaders to ensure safe, high-quality, patient- and family-centered care. The VP champions professional nursing practice, workforce engagement, clinical excellence, and operational efficiency aligned with Arkansas Children's mission and strategic priorities. Additional Information: Required Education: Bachelor's degree in a related field of study. Recommended Education: Doctorate, Master's Degree Required Work Experience: Bachelor's degree and 10 years of relevant experience, including at least 7 years in a leadership role, OR High School Diploma/GED with 14 years of relevant experience, including at least 7 years in a leadership role Recommended Work Experience: Required Certifications: Certification specific to patient population, leadership role or education - , Registered Nurse (RN) license - Arkansas or Compact State Recommended Certifications: Description Strategic Leadership: Leads short- and long-term planning for Nursing/PCS aligned with enterprise goals. Oversees execution of initiatives across four priority areas: employee experience, patient experience, growth, and efficiency. Clinical Excellence & Innovation: Promotes evidence-based practice and continuous improvement. Establishes performance metrics, monitors outcomes, and drives quality, safety, and patient satisfaction. Leverages data and technology to improve clinical quality, patient outcomes, and operational performance. Workforce & Culture Development: Builds a professional, healthy work environment by mentoring leaders, supporting shared governance, and advancing retention, professional development, and leadership capability. Promotes a culture of belonging, inclusion, and equitable care across all patient care services. Operations & Fiscal Oversight: Accountable for the operational performance, labor productivity, and financial stewardship of all assigned departments. Ensures strategic allocation of resources, regulatory readiness, and efficient use of staff and services. Drives service line growth through effective management of capacity, access, and throughput. Champions patient experience by embedding service excellence into operations, improving flow, and supporting high-reliability care delivery. Collaboration & Integration: Partners with physicians, service lines, and executive peers to coordinate care delivery and achieve system-wide integration. Serves as a visible, trusted leader across all levels of the organization. External Engagement & Reputation: Represents Arkansas Children's in regional and national forums to showcase best practices and elevate the organization's brand in pediatric health care. Other duties as assigned.

Posted 30+ days ago

Taco Bell logo
Taco BellBerryville, AR
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Assistant Manager At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Think About it... Do you know how to inspire and engage? Do you make others smile easily? When you say thank you do you mean it? Are you a foodie? Do you know what it takes to make awesome food? Do you love your team like you love your family? Do you know what it means to create a 5 star customer experience? Do you take your work seriously but not yourself? Are you a proud mama or papa when your team achieves success? If no, your career aspiration with Taco Bell has died here. The success of your day, week, month, and year is ultimately in your hands. Success means following the brand standards, training, coaching and recognizing your team to deliver an amazing customer experience. You achieve results through your team. When they succeed, you succeed. The customer experience should never exceed the Team Member's experience. The experience is your hands. No Brainers... Inspire and engage customers and Team Members alike Treat others as you want to be treated Train, coach, and recognize great talent Grow sales Follow brand standards Last but not least, create a restaurant experience for team members and customers that you are proud of. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.

Posted 30+ days ago

I logo
Independent Case ManagementHope, AR
Hope, AR Sa/Su 8a-4p Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance

Posted 30+ days ago

America's Car-Mart, Inc. logo
America's Car-Mart, Inc.Fayetteville, AR
America's Car-Mart is seeking a dynamic and self-motivated Automotive Sales Associate to join our friendly team. If you have previous experience in retail sales, excellent customer service skills, and a passion for creating positive sales experiences, we want to hear from you. As a part of our team, you will have the opportunity to interact with diverse customers, showcase your creativity, and contribute to our success. Join a company recognized by Forbes as one of America's Best Mid-Size Employers! Compensation: $40,000 to $47,000 annually (hourly + commission) Duties and Responsibilities: Greet customers upon sight and assist them in the selection of a quality vehicle Take customers on test drives Introduce every customer to the General Manager or Assistant Manager Inspect automobiles daily and report problems to the management team Explain current promotions to customers Complete and explain the sales quote and application paperwork Daily prospecting for sales leads Maintain lot merchandising and vehicle presentation materials Benefits: Medical Plan Dental Plan Vision Plan Life Insurance Plan 401(K) with employer match Stock Purchase Plan Paid Time Off Career Path Opportunities for advancement America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are ready to embark on a rewarding career in automotive sales with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story. Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable. #lot1

Posted 5 days ago

Arkansas Children's Hospital logo
Arkansas Children's HospitalLittle Rock, AR
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/)and search the "Find Jobs" report. Work Shift: Weekend Option (Day) Time Type: Full time Department: CC013130 3H Neonatal Intensive Care Unit Summary: Neonatal ICU, RN II, Weekend Option Full time 7a-7p ($10K Sign On Bonus) Provides a competent level of nursing practice to autonomously provide safe and effective patient and family centered care for patients and families. Uses knowledge, skill, and experience to analyze, think critically, plan, prioritize, and organize care, make appropriate clinical judgments and efficiently manage routine and unexpected clinical situations. Additional Information: Required Education: Associate's degree or equivalent from two-year college program or technical school or nursing diploma Recommended Education: Bachelor's Degree Nursing Required Work Experience: 1 of the following Recommended Work Experience: Demonstrated performance of 100% at the previous level and score within documented RN II/III levels via ACHieve career ladder for internal employees., Nursing- 1 year of experience Required Certifications: Registered Nurse (RN) license- Arkansas or Compact State Recommended Certifications: Certification specific to patient population - Description Demonstrates a competent level of understanding and application of the AC Model of Patient and Family-Centered care. Care is complete and addresses physical, psychosocial, and educational needs of the patient and family. Consistently provides safe and effective nursing care at a competent level. Practice is in accordance with policies and procedures, professional practice standards, state Practice Act/Rules and Regulations. Demonstrates competent technical and procedural nursing skills. Communicates and collaborates by meaningful clinical documentation, completes hand-offs and participates in rounds and team meetings to assure continuity of care and to achieve desired patient outcomes. Competently assess patients and provide developmentally appropriate and culturally sensitive care. Anticipates and incorporates appropriate diversional, play, or recreational activities. Analyzes information to identify problems and outcomes, evaluates variations and patterns in patient/family data and recognizes implications to care. Develops, maintains, and applies the plan of care in collaboration with the patient, family, and interdisciplinary team, members. Identifies and competently and promptly responds to changes in patient condition. Provides individualized patient and family education at competent levels. Competently assesses patient and family learning needs and develops appropriate education plans. Consistently documents all patient and family education activities and facilitates comprehensive interdisciplinary teaching. Advances evidence-based nursing practice using best available evidence, patient's and family's preferences and values, and team's clinical expertise at a competent level. Able to successfully search for and apply evidence to guide clinical practice. Exemplifies and supports the AC Professional Practice Model. Evaluates own performance to identify areas of strength and needs for professional development. Provides input for peer evaluations. Participates in interdisciplinary shared decision making activities. Actively participates in the improvement of patient care, nursing practice and the work environment by identifying and providing feedback on areas of improvement, evaluating and implementing new equipment, products and technology, etc. Accountable for the quality of patient care by initiating advocacy actions for patients, families and AC team as needed. Participates in councils, committees, taskforces and hospital initiatives, onboarding, recruitment, and retention activities. Successfully guides individuals, groups and activities to achieve patient goals and positive outcomes. Participates in community activities which promote health and wellness. Competently mentors, coaches, and teaches healthcare professionals and students. Performs other duties as assigned.

Posted 30+ days ago

Rock Dental Brands logo
Rock Dental BrandsBentonville, AR
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Westrock Orthodontics, we're passionate about creating smiles that last a lifetime. We're looking for a talented and caring Orthodontic Assistant to join our team. If you're a motivated team player with a dental or orthodontic assisting background, we'd love to meet you! As an Orthodontic Assistant, you will assist the Orthodontist with patients to ensure the highest quality of care is provided. Perform clinical and technical procedures under the direct supervision of a licensed Orthodontist. Prepare patient operatories, equipment, and assist the doctor during examination and ortho treatment. What You'll Do Assist the Orthodontist during exams and treatments, ensuring patients are comfortable and procedures run smoothly. Prepare operatories, sterilize equipment, and support clinical workflows to maximize efficiency. Perform orthodontic procedures such as placing/removing wires, coil springs, bands, and retainers under direct supervision. Conduct digital scans and assist in fabricating customized appliances and retainers. Educate patients on treatment plans, oral hygiene, and appliance care to ensure they are fully informed and confident. Record treatment notes accurately and collaborate with the team to deliver outstanding care throughout the patient's journey. What We're Looking For Experience in dental or orthodontic assisting. Familiarity with orthodontic appliances, procedures, and terminology. Why Rock Dental Brands? At Westrock Orthodontics, we're dedicated to transforming lives through confident smiles. As part of the Rock Dental Brands family, you'll be surrounded by a supportive team, leadership that empowers your growth, and a company culture built on respect, collaboration, and excellence in patient care. Competitive Pay Career Growth Opportunities Paid Time Off & Holiday Pay Flexible Health Insurance Options 401(k) with Company Match Employer-paid pre-tax Health Savings Account with Employer Contributions Supportive, Collaborative Team Culture Making a Real Impact on Patient Lives We will train the right individual for the job! And More! Join a practice where your passion meets purpose-and where you help people smile brighter every day.

Posted 30+ days ago

Taco Bell logo
Taco BellSearcy, AR
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Restaurant General Manager At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Think About it... Do you go out of your way to make someone smile? When you say thank you do you mean it? Do you believe that everything is possible? Are you a foodie? Would your family members want to work for you? Glass half full? Really? Do you take your work seriously but not yourself? If no, your career aspiration with Taco Bell has died here. The overall success of your restaurant is in your capable hands. You identify the strongest crew and train them to deliver the best customer experience. You will feel the pride of setting the standard that all other managers strive for. You will be in charge of recruiting and training your people, leading them to be promoted and empowering them to have a successful career. By empowering a team of top performers, you create a culture that is exciting, optimistic and rewarding. Your success will be measured by the success of your team. No Brainers... Treat others as you want to be treated Hire, train & develop great talent Manage a P&L Grow sales Follow brand standards Last but not least, create a restaurant experience for team members and customers that you are proud of. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.

Posted 30+ days ago

Simmons Bank logo
Simmons BankLittle Rock, AR
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Facilities Manager ensures that bank-owned properties are maintained in a clean, safe, and cost-effective fashion; provides ongoing evaluation of building infrastructure; dispatches, coordinates, and monitors qualified third-party vendors and service providers to resolve service requests; coordinates multi-faceted facility related projects with others; assists supervisor with budget and variance reporting, as needed. Essential Duties and Responsibilities Monitors incoming service requests from the branch offices; determines schedules and sequences for work activities, based on work priority, quantity of equipment, and skill of personnel. Dispatches, coordinates, and monitors qualified third-party vendors and service providers to resolve service requests. Coordinates complex facility related projects with the Facilities Project Manager, IT, branch office personnel, security, and others, as needed. Reviews vendor invoices for accuracy and confirms that work has been completed in a satisfactory manner. Performs quarterly onsite inspection of each facility, giving consideration to the number of site visits and maintenance history of the location, and completes a branch office inspection report. Coordinates multi-faceted facility related projects with VP-Facilities Project Manager, IT, branch personnel, security, and others. Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training. Performs other duties and responsibilities as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Skills Working knowledge of plumbing, HVAC, electrical and general building maintenance. Ability to read and comprehend simple instructions, short correspondence and memorandums. Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations. Ability to write simple correspondence. Ability to write routine reports and business correspondence. Ability to write procedures. Ability to effectively present information in one-on-one and small group situations, to customers, clients, management, and other employees in the organization. Education and/or Experience High school diploma or its equivalent is required, and Four to six years of work-related experience, on-the-job training, and/or vocational training. Computer Skills MS Office programs Other Qualifications (including physical requirements) Ability to inspect structures, equipment, or materials to identify the cause of problems or defects. Ability to analyze a situation to choose the best solution and solve problems. Ability to travel primarily by vehicle; some overnight stays may be required. Required 24/7 availability Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

Posted 30+ days ago

Taco Bell logo
Taco BellNorth Little Rock, AR
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Late Night Team Member This position is for a night owl who can work during the evening into the early morning hours. You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: Being friendly and helpful to customers and co-workers. Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching from management team. Having a clean and tidy appearance and work habits. Communicating with customers, teammates and managers in a positive manner. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.

Posted 30+ days ago

Marsh & McLennan Companies, Inc. logo
Marsh & McLennan Companies, Inc.Little Rock, AR
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Data Architect at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Senior Data Architect on the Data team, you'll establish consistent data standards, reference architectures, patterns, and practices across the organization for both OLTP and OLAP (Data warehouse, Data Lake house) MDM and AI/ML technologies. You will define reference data architecture and work with agile teams to ensure the documented best practices are used in data platform development. Additionally, you'll create strategies and design solutions for a wide variety of use cases like Data Migration (end-to-end ETL process), database optimization, and data architectural solutions for Analytics Data Projects. You will also design, develop, and troubleshoot highly complex technical problems in OLAP/OLTP/DW, Analytics, and provide solutions for Enterprise-level Applications utilizing Azure Data Platform. Our future colleague. We'd love to meet you if your professional track record includes these skills: 10+ or more years of experience in Information Technology. 5 to 10 years of experience in Enterprise data architecture, Data, Modelling, Data management and Data strategy 5 to 7 years of experience in Cloud database technologies. 7 to 10 years of experience as a data architect Solid understanding of databases and the strengths and weaknesses of platforms and products, with the ability to provide a trusted voice at the decision-making table Expertise in creating ER (Entity Relationship), Logical, Physical, and Conceptual data models for an enterprise Experience in data modeling, streaming skills, and data architecture for operational and analytical datastores Proficiency in the design of batch and streaming data ingestion Knowledge in designing solutions with Data Quality, Data Lineage, and Data Catalogs Experience with solving performance challenges for a variety of velocities, latencies, and volumes of data Designing and maintaining the data models, including conceptual, logical, and physical data models Experience with SOA data layer utilizing data access frameworks and exposing data via web services Experience with Business Intelligence and data mart architecture Experience creating a data architecture vision between lines of business and IT Demonstrated competency in communicating the value of data architecture to stakeholders and senior management Experience in SDLC processes, database patterns, and development frameworks Strong interpersonal, verbal, and written communication skills, with the ability to develop and conduct executive-level presentations Experience crafting solutions that leverage data in NoSQL and SQL datastores for high availability and disaster tolerance Preferred experience with Kubernetes, Cloud Native ecosystem, and Data Lake/Data Warehouse technologies Deep expertise in Data engineering capabilities involving architecture, modeling (physical and logical), data governance, storage, security, resilience, and replication Knowledge of Informatica - IICS task flows development and maintenance Experience with MongoDB or another NoSQL database, PostgreSQL, or any relational database Experience with Azure, Data Lake, Databricks, SQL, ETL, and MDM Experience with data integration services such as Azure Data Factory Experience with business intelligence tools; Power BI or Qlik is preferred Experience in designing and building large-scale, enterprise systems in a highly available, scalable, performant, and distributed environment These additional qualifications are a plus, but not required to apply: Knowledge of Agency Management systems like Applied EPIC and Vertafore Sagitta, Benefit Point Microsoft Azure Data Engineer or other cloud certifications Data bricks experience and certification We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote The applicable base salary range for this role is $113,000 to $197,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: November 10, 2025

Posted 1 week ago

Taco Bell logo
Taco BellLittle Rock, AR
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Team Member You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: Being friendly and helpful to customers and co-workers. Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching from management team. Having a clean and tidy appearance and work habits. Communicating with customers, teammates and managers in a positive manner. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.

Posted 30+ days ago

I logo
Independent Case ManagementMountain View, AR
Mt. View, AR Mon-Fri 12p-4p Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance

Posted 30+ days ago

Driven Brands logo
Driven BrandsBatesville, AR
Company:Take 5 Car Wash Join our impressive Take 5 Car Wash team! We're the world's largest car wash company with close to 400 sites in the United States and growing. Take 5 Car Wash is fast, friendly, and convenient. We are committed to being a great employer, we pride ourselves on putting people-our team members and guests-first. Do you have an outgoing, positive attitude? Do you like to be a part of a something bigger than yourself? We're looking for people like you. Start an exciting career with Take 5. We believe in promoting from within and welcome all backgrounds and experience levels. Learn with us while we invest in you. Why You'll Love Working with Us: Free weekly car wash Flexible scheduling Career growth opportunities Competitive base pay plus commission opportunity Employee recognition Outdoor working environment Health, dental, vision and life insurance 401k match HSA and FSA plans Paid time off and holidays Parental leave JOB DESCRIPTION: Car Wash Crew Member Are you a people person? Self-Motivated? Do you love working in a fast-paced environment? If so, here is good news for you! Take 5 Car Wash is offering an opportunity to showcase your skills and join our growing team of full-time crew members! Our Crew Members ensure every customer has a memorable car wash experience by guiding them through the process, educating them on products and services, all while ensuring safety and quality expectations are met. What our crew members love about Take 5: Free weekly car wash Flexible scheduling Career growth opportunities Competitive base pay plus commission opportunity Employee recognition Outdoor working environment Health, dental, vision and life insurance 401k match HSA and FSA plans Paid time off and holidays Parental leave SAME DAY PAY available through myFlexPay As a Take 5 crew member, your job will be to: Warmly welcome each guest and assist them throughout the wash process Maintain a positive attitude, where a smile is a part of the uniform Engage guests in polite, friendly conversation, providing them with information about our membership offerings and their benefits Work with fellow team members to keep the site clean and organized Become a subject matter expert on wash methods, safety, inspection, and maintenance, and apply that knowledge daily All our crew members need to meet the following requirements: A sociable personality with a desire to work as part of a team serving the public Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning Must be willing to work in hot/cold weather conditions if necessary Reliable transportation to and from the car wash Proof of being at least 16 years old #LI-DNI #DBHVOL Get early access to 50% of your earned wages at any time through our myFlexPay program.

Posted 30+ days ago

G logo
Gerdau Ameristeel CorporationParagould, AR
Job Summary: Perform a wide variety of secretarial, personnel, accounting, data input and related clerical duties pertaining primarily to providing accounts payable, personnel, purchasing and other Division Manager administrative functions for the Rail Products division. Primary Duties and Responsibilities: Utilize word processing software programs to type letters, memos, division newsletters and general correspondence. Utilize approved spreadsheet software programs to generate routine and repetitive schedules and reports used by location management. Operate office equipment, copy machine to prepare letters, memos, schedules, reports and other correspondence, as required or needed. Keep all employee records and files up-to-date. Receive, verify, codify and input accounts payable invoices into Lawson system for payment processing. Check all time cards for proper rates, coding and supervisor approval. Refer questions to supervisor and follow-up for clarification to ensure accuracy. Input time card information to generate labor report and maintain file information in accordance with company policy and practice. Verify information and make corrections as required or directed. Maintain exempt vacation records. Maintain company records for number of temporary employee hours worked. Conduct orientation process of new hires and enroll new employees. Enter new hires and all personnel changes into SAP application. Establish and maintain personnel files and process employee profile changes. Answer inquiries about the company's savings plan and benefits program. Issue job postings and forward accumulated applications for selection. Maintain confidential personnel wage, salary, safety records as well as other Human Resource materials in accordance with established policies and procedures. Call vendors to place orders, complete purchase requisitions, and type customer purchase orders as needed or required. File invoices entered for payment from previous week. Separate and rack time cards; complete temporary rate authorizations and payroll adjustment vouchers; serve as contact person for corporate payroll regarding pay discrepancies or problems. Gather and process information necessary for use in a variety of weekly, monthly, and miscellaneous reports for the Plant Manager or other management team members as needed for division and/or corporate use and review. Perform accounts payable duties in accordance with standard accounting practices and procedures. Assist supervisors with employee attendance reports and performance reviews. Receive, stamp, sort and distribute incoming mail. Prepare overnight and express mail packages for mailing as required or needed. Additional Responsibilities: Assume duties of Administrative Services Clerk in her absence. Other duties as assigned by management.

Posted 3 weeks ago

Arkansas Children's Hospital logo
Arkansas Children's HospitalLittle Rock, AR
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/)and search the "Find Jobs" report. Work Shift: Please see job description for details. Time Type: Full time Department: CC013190 Surgery Summary: Provides basic professional nursing care that is safe and effective and focused on the patient and family. Demonstrates appropriate assessment, planning, evaluation and implementation of patient care within the guidelines of the standards of nursing care. Additional Information: Required Education: Associate's degree or equivalent from two-year college program or technical school or nursing diploma Recommended Education: Required Work Experience: Related Field- 6 months of experience Recommended Work Experience: Required Certifications: Registered Nurse (RN) license- Arkansas or Compact State Recommended Certifications: Description Demonstrates a novice level of understanding and application of the AC Model of Patient and Family-Centered care. Care is complete and addresses physical, psychosocial, and educational needs of the patient and family. Consistently provides safe and effective nursing care at a novice level. Practice is in accordance with policies and procedures, professional practice standards, state Practice Act/Rules and Regulations. Demonstrates base technical and procedural nursing skills. Communicates through accurate clinical documentation and completes hand-offs to ensure continuity of care. Demonstrates basic knowledge and skills to assess patients and provide developmentally appropriate and culturally sensitive care. Utilizes appropriate diversional, play, or recreational activities. Uses patient information to identify basic patient/family needs and desired outcomes. Participates in developing the plan of care in collaboration with the patient, family, and interdisciplinary team members. Identifies, seeks help from others, and responds appropriately to changes in patient condition. Provides individualized patient and family education at novice levels. Participates in assessing patient and family learning needs and developing appropriate education plans. Implements evidence-based nursing practice using best available evidence, patient's and family's preferences and values, and team's clinical expertise at a novice level. Recognizes and supports the AC Professional Practice Model. Evaluates own performance to identify areas of strength and needs for professional development. Participates in interdisciplinary shared decision making activities. Participates in the improvement of patient care, nursing practice and the work environment by identifying and providing feedback on areas of improvement, evaluating and implementing new equipment, products and technology, etc. Accountable for the quality of patient care by advocating for patients, families and AC team as needed. Participates in councils, committees, taskforces and hospital initiatives, onboarding, recruitment, and retention activities. May participate in community activities which promote health and wellness. Performs other duties as assigned.

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsHot Springs, AR
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 1 week ago

Mister Sparky Electric logo

IT Systems Support Technician

Mister Sparky ElectricLowell, AR

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Job Description

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple business units and team members across the US. This in-office, full time, role reports directly to the Director of Systems and Admin, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization.

Duties & Responsibilities:

  • Provide onsite and remote IT support as required for company personnel
  • Provide effective communication for issue resolution with company personnel
  • Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership
  • Perform new hire credential and security set up
  • Purchasing, enrollment, and set up of devices, such as laptops, iPads, and iPhones
  • Track and manage the usage of software licenses
  • Maintain inventory of IT assets (ex: laptops, desktops, mobile devices)
  • Assist with managing active directory, group policy, and system updates in coordination with System Admin
  • Administer cloud-based services, such as Zoom, Google Enterprise, Microsoft 365
  • Management of MDM platform, including deployment, configuration, monitoring, and repairs/replacements
  • Other duties as assigned

Requirements:

  • Qualified candidates should possess a minimum 2+ years of recent, professional, hands on and over the phone technical support experience
  • Excellent Customer Service skills (genuine desire to help customers with issues)
  • Strong team player working on both shared and individual assignments
  • Technically minded with a focus on customer service
  • Experience with Apple hardware and general software navigation ability
  • Strong hardware troubleshooting/repair skills (preferably on Mac devices)
  • Ability to troubleshoot common issues with mobile devices (iPhones and iPads)
  • Ability to manage user accounts, groups, etc. through Jamf, Google Enterprise, Microsoft etc.
  • Experience with problem ticket/case management systems
  • Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets
  • Perform daily operations to maintain business functions

Preferred Qualifications:

  • Previous experience in a technical support position in a fast-paced environment
  • Previous customer service experience
  • A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures
  • Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access
  • Strong verbal and written interpersonal and communication skills
  • Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management

Physical Demands

  • Lifting up to 20 pounds occasionally and frequently moving small objects
  • Frequently sitting for long periods of time
  • Walking or standing occasionally
  • This position works mostly indoors going outdoors may be frequently required
  • Must have manual use of hands and vision to use computer constantly

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