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Home Bancshares, Inc.Cabot, AR
GENERAL DESCRIPTION OF POSITION The Customer Care Center Associate receives and responds to customer inquiries by phone while maintaining tight control of customer identity and privacy. The Customer Care department complies with all legal and regulatory guidelines related to Call Center operation and specific customer transactions. The Customer Care Associate improves customer service by obtaining resolution to customer issues or concerns in a timely manner. The Customer Care Center Associate evaluates cross selling opportunities by referring customers to other departments within the bank. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer incoming phone calls from customers regarding all types of Retail Accounts. This duty is performed daily, about 10% of the time. Quote CD Rates, loan payoffs and resolve loan general questions. This duty is performed daily, about 5% of the time. Maintain a thorough understanding of marketing promotions and bank products. This duty is performed daily, about 10% of the time. Review complaints, issues or concerns and refer customers to other bank personnel. This duty is performed as needed, about 10% of the time. Take information and perform maintenance on check orders, internet and telephone banking, ATM/debit cards. This duty is performed daily, about 10% of the time. Review, research and process limited refund decisions. This duty is performed as needed, about 5% of the time. Perform research on Bankway for customer inquiries. This duty is performed daily, about 5% of the time. Identify cross selling opportunities through customer interactions. This duty is performed daily, about 5% of the time. Verify and complete telephone transfer of funds and stop payment requests. This duty is performed daily, about 10% of the time. File Debit Card, Zelle, Bill pay and ACH disputes. This duty is performed daily, about 5% of the time. Request EBanking adds and updates. This duty is performed daily, about 5% of the time. Request Debit Card Limit Increases. This duty is performed daily, about 5% of the time. Research and assist with Bill Pay trouble shooting. This duty is performed daily, about 5% of the time. Maintain a daily call log of each call taken. This duty is performed daily, about 5% of the time. Adhere to assigned work schedule and remain flexible for shifts that include the hours of 7 am- 7 pm Monday- Friday and 8 am- 2 pm on Saturdays. This duty is performed daily, about 5% of the time. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Basic: 10-Key, Accounting, Alphanumeric Data Entry, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION 1 year experience in Customer Service, Call Center experience preferred but not required 1 year experience using personal computers Experience using Microsoft Office products Proficient telephone skills Ability to sit for long periods Knowledge of bank products, policies/procedures is preferred, but not required
Posted 30+ days ago
Arkansas Children's HospitalLittle Rock, AR
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/)and search the "Find Jobs" report. Work Shift: Variable Time Type: Part time Department: CC014190 Heart Station- Little Rock Summary: Performs quality exams and creates preliminary reports. Assists with interpreting imaging for each study. Required to work in the regional clinical setting, and the UAMS NICU (at AC only) on a rotational basis. This position also includes call. Additional Information: Required Education: Recommended Education: Certificate from college program or technical school Required Work Experience: Entry Level- Experience not Required. Recommended Work Experience: Required Certifications: 1 of the following certifications is required - , Registered cardiac sonographer in either adult echocardiography or pediatric echocardiography OR Become registered in either specialty within 12 months from date of graduation from an ultrasound program that includes cardiac imaging. Must be registered in pediatric echocardiography by 2 years from date of hire. - various Recommended Certifications: RDCS, AE, PE, Cardiovascular Credentialing International (CCI) - American Registry of Diagnostic Medical Sonography (ARDMS), Registered Diagnostic Cardiac Sonographer with PE (RDCS-PE) - American Registry of Diagnostic Medical Sonography (ARDMS) Description Reviews physician order, and verifies patient/procedure and performs echocardiograms. Prepares and processes echo studies for interpretation. Assists in training of Cardiology Fellows performing Pediatric Echocardiography (AC only). Monitors equipment during procedures for equipment malfunctions and notifies of major malfunctions. Inventories supplies and submits list to proper personnel, to keep adequate supply stock for department. Performs other duties as assigned.
Posted 30+ days ago
Murphy USA, Inc.Maumelle, AR
Job Posting As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer. As a Murphy USA Store Manager, you'll drive a best-in-class customer experience while managing all facets of a fast-paced retail business. And while you're empowered to lead your team and elevate customer experience, you'll enjoy more than your average benefits, plus a structured career path designed to support your continuous growth. It's time to work where you matter! Hiring immediately - we're ready for you! Benefits Daily pay - work today, get paid tomorrow (easy access to a portion of earned wages after completed shifts)Store commissions - paid monthlyHealthcare- medical and prescription, dental, vision insuranceRetirement- 401K plan, company matches 6% plus annual retirement contribution, 100% funded by Murphy and valued at 3% of base payPTO- time accrues based on hours you work and how long you've been part of our teamEducation assistance- tuition reimbursement and 100% of GED costs covered by MurphyCareer advancement opportunitiesDiverse and inclusive culture putting people first - rated one of America's Best Employers for Diversity Responsibilities Our store managers are the backbone of our teams and keep us united. While leading your team to greatness, you'll have the autonomy to run your own small business by:Hiring, training and developing your team to grow with us - assume the role of a coach and mentor to your team, guiding them toward success and developmentMaintaining a proactive operational excellence mindset to efficiently manage operation expenses, drive sales growth and promotional activities, manage product orders and inventory, schedule shifts, conduct surveys and continuously strive to exceed company metricsSupporting rollouts of company initiatives and reaching store-level and district goalsHelping your team by demonstrating best-in-class customer service when assisting customersStocking, cleaning, working the cash register and any other additional duties, as needed RequirementsMust be 18+ Years of age, 19 in Indiana, 20 in Kentucky and 21 in Illinois, Arkansas, Kansas, and AlabamaMust have at least ONE of the following: Bachelor's Degree One year of continuous store or retail management experience Two years of continuous Assistant Store Manager or Supervisor experience Murphy Oil USA, Inc is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, gender, national origin, disability, veteran status, age, or any other class or category protected by federal, state, or local law.
Posted 3 weeks ago
Aramark Corp.Rogers, AR
Job Description It's time to bake new dreams! As an integral member of our amazing Food Services Team, you'll feel right at home at Aramark. With the chance to try different flavors and baking styles, you'll follow mouth-watering recipes and work with top-of-the-line equipment to 'bake' your dreams come true. Your health and safety are important to us, so we have production and safety guidelines in place to help you do what you love most. So, come on board, ignite your passion, and start your sweet career with Aramark. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities Bakes and prepares a variety of food according to production guidelines and standardized recipes Sets up workstation with all needed ingredients and equipment Prepares ingredients by measuring, weighing, mixing, chopping, etc. Operates equipment such as ovens, stoves, mixers, etc. Safely uses a variety of utensils including knives Properly stores food by adhering to food safety policies and procedures Cleans and sanitizes work areas, equipment, and utensils Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc. Adheres to Aramark safety policies and procedures including proper food safety and sanitation Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous experience as a baker or in a related role preferred Proven knowledge of baking methods, standards, and food safety regulations such as proper food handling, sanitation, and storage Required to obtain food safety certification(s) Demonstrates basic math and counting skills Demonstrates interpersonal and communication skills, both written and verbal This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Fayetteville
Posted 30+ days ago
Taco BellParagould, AR
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Team Member You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: Being friendly and helpful to customers and co-workers. Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching from management team. Having a clean and tidy appearance and work habits. Communicating with customers, teammates and managers in a positive manner. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.
Posted 30+ days ago
Simmons Prepared FoodsVan Buren, AR
Purpose of the Position Responsible for oversight and assistance on all requirements related to Quality Assurance programs and policies. Ensures the Quality Assurance department is effective at ensuring the facility is meeting customer specification requirements and audit requirements related to the facility and products being produced. Supports the facility in ensuring programs and regulatory requirements are being met. Essential Position Responsibilities - This is a Salary Exempt position. Ensures accurate inspection and reporting of required information. Establishes and maintains inspection procedures and frequencies. Oversees statistical charting and inspection findings. Uses available data to aid in continuous improvement on products and processes. Accomplishes all paperwork in accordance with established tim frames and record keeping requirements. Facilitates organization of quality related records. Demonstrates knowledge of inspection requirements and customer expectations. Schedules staff effectively to cover all required inspections and tasks. Assists in management of food safety programs and audit requirements. Oversees implementation of HACCP, SSOP, GMP, prerequisite programs, and other audit related programs by appropriate personnel. Daily review of the records and inspections related to these programs. Demonstrates knowledge of food safety programs and regulatory requirements related to the programs. Facilitates organization of audit materials. Manages people and resources to meet business goals. Manages people and resources to meet regulatory requirements and expectations. Ensures effective scheduling and spending to meet quality requirements and ensure product meets expectations. Builds strong plant leadership and quality teams. Effectively communicates specifications, quality, and food safety related requirements to necessary personnel. Guides and develops cooperative relationships between plant and quality personnel. Effectively manages staffing to meet business and customer needs. Ensures accurate and effective training of necessary personnel. Manage Employees. Directs and supervises employees' work activities and monitors work performance. Collaborates with Human Resources to screen, interview and hire candidates. Administers disciplinary actions and recommends performance improvement actions in collaboration with the HR Manager. Monitors work performance and recommends compensation decisions based on guidelines. Follows Simmons values to develop and maintain a favorable working relationship with all employees. Promotes a cooperative and harmonious environment in order to facilitate positive employee morale, productivity, and continued improvement. Participates as a member of the Team. Participates in the ongoing development, communication and implementation of team concepts, programs and policies; coordinates work to ensure best practices with all team members. Attends appropriate team meetings. As a member of the Team, fosters strong cohesiveness regarding all major issues; e.g., direction, annual plan, budget, policy changes, etc. Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues and actively look for ways, and reinforce actions needed, to achieve synergy possible within the larger organization. Simmons Operating systems principles and objectives: Is familiar with Simmons' established operating systems (e.g. quality, security, office environment, company policies, LEAN); understands the responsibility to maintain familiarity with the systems and this position's role in support of these systems - including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas. Performs other duties as necessary in support of business objectives: This position description is intended to guide the activities of the person in this position and is not intended to limit the thinking and creativity of the person as to the work of this function nor is it intended that this describe all the work that may be required of the person in this position. Physical Activities: Enters and locates information on a computer. Visually verifies information, often in small print. Communicates with Customers, Vendors, or Employees via telephone, in person, and/or electronic mail. May present information to small or large groups. Must be able to work in various temperatures. Move about in a manufacturing environment and surrounding property. May travel via car or plane to various work locations. Must be able to stoop, bend, and climb ladders to perform inspections. Must be able to lift up to 50 lbs. Personal Protective Equipment (PPE): Hairnets, earplugs, slip resistant shoes, and any other protective equipment as needed or required. Travel: Minimum local travel to other work sites. Occasional travel for training. Technical Experience: Willingness to lead, take charge, and offer opinions and direction required. Must be able to read and write English. Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Knowledge of business and management principles involved in strategic planning, resource allocation, human resource management, leadership technique, production methods, and coordination of people and resources. Must be familiar with computers and be proficient in Microsoft Office suite. Industry Experience: Preferred experience within a food processing organization Minimum Education: Bachelor's Degree in Food Science, Animal Science, Poultry Science, Microbiology, or related field, or 4 years related work experience with a minimum of 1 year experience in a leading role included in the 4 years related work experience. Preferred Education: N/A We value military experience and welcome veterans to join our team.
Posted 1 week ago
Firehouse SubsTontitown, AR
REPORTS TO: General Manager POSITION SUMMARY STATEMENT: This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations. Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Ensures profitability of business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" and mission and vision statements. Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner. Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Implements and promotes all Public Safety Foundation initiatives. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Owner all issues that may impact business. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by GM/Owner. Compensation: $13.50 - $16.50 per hour Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation. The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
Posted 30+ days ago
Academy Sports & Outdoors, Inc.Benton, AR
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose. Job Description: Click the link(s) below to see each individual positions full job description: Logistics Team Lead Operation Team Lead Store Inventory Control Team Lead Store Merchandising Team Lead Sales Team Lead Softlines Sales Team Lead Hardlines Education: High school diploma or general education degree (GED) preferred. Work Experiences: At least two years of relevant work experience required. In-direct support of people and processes to drive operational excellence and expected sales targets. Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: Excellent customer service orientation; an effective problem solver and communicator with customers and team members. Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. Prepare routine reports and correspondence. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: Please see job description for more details. Other Requirements (Excluding Lead Cashier): Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
Posted 30+ days ago
Savers Thrifts StoresFort Smith, AR
Description Position at Savers / Value Village Job Title: Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Merchandise Processing Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Merchandise Processing Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 7751 Rogers Avenue, Fort Smith, AR 72903
Posted 30+ days ago
Taco BellWest Helena, AR
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Restaurant General Manager At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Think About it... Do you go out of your way to make someone smile? When you say thank you do you mean it? Do you believe that everything is possible? Are you a foodie? Would your family members want to work for you? Glass half full? Really? Do you take your work seriously but not yourself? If no, your career aspiration with Taco Bell has died here. The overall success of your restaurant is in your capable hands. You identify the strongest crew and train them to deliver the best customer experience. You will feel the pride of setting the standard that all other managers strive for. You will be in charge of recruiting and training your people, leading them to be promoted and empowering them to have a successful career. By empowering a team of top performers, you create a culture that is exciting, optimistic and rewarding. Your success will be measured by the success of your team. No Brainers... Treat others as you want to be treated Hire, train & develop great talent Manage a P&L Grow sales Follow brand standards Last but not least, create a restaurant experience for team members and customers that you are proud of. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.
Posted 30+ days ago
Murphy USA, Inc.El Dorado, AR
Job Posting GENERAL DESCRIPTION OF POSITION The Strategy Analyst supports the Murphy USA Strategy department in articulating and developing the company's strategy and works across the business to better understand how current and anticipated macro trends impact the business. The Strategy Analyst serves as a supporting analyst on strategic initiatives and the EPMO in estimating, measuring, and tracking the performance of strategic enterprise projects and programs using various analysis techniques. - This role works closely with the Manager of Strategy and Murphy USA senior management to deliver Strategy assignments. The assignments span a wide range across delivering on new technological system implementations to the introduction of new capabilities in store. ESSENTIAL DUTIES AND RESPONSIBILITIES Supporting research and analytical projects in collaboration with business leads. Conducting financial and statistical analyses on new enterprise initiatives in support of estimating potential and tracking value post implementation. Building productive relationships across departments and levels. Partnering with business leaders to understand business performance and the impact of macro trends Monitoring macro short- and long-term trends that may impact the industry and/or the consumer Preparing clear, persuasive and concisely written presentations. Delivering both formal and informal presentations. Providing comprehensive support in coordinating internal and external resources required across various projects and initiatives. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as advanced accounting, marketing, business administration, finance, etc. Equivalent to four years of college, plus 3-5 years related experience and/or training. Or equivalent combination of education and experience.
Posted 1 week ago
GoodLeapBentonville, AR
About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary GoodLeap's Consumer Solutions Business Unit is redefining how homeowners manage and benefit from sustainable home solutions. As a Staff Software Engineer, you will lead the design and delivery of our intelligent platform capabilities that power delightful, data-driven consumer experiences. This is a high-impact role for a technical leader who thrives on marrying architectural excellence with AI/LLM innovation. You'll help shape how our systems interact with and serve personalized, secure, and scalable content across mobile and web apps, all while mentoring others and influencing the broader engineering culture. This is a hybrid role reporting one day a week into the nearest tech hub. Key Responsibilities Design and lead backend architecture that supports AI/ML-powered features across mobile and API surfaces Own end-to-end technical strategy for embedding LLMs, embedding stores, and personalized content delivery Partner with product and design to scope features, validate feasibility, and ensure execution aligns with business impact Build tools and services to help other team members experiment and ship AI-enhanced features responsibly and efficiently Influence engineering standards and promote excellence in observability, performance, and security Mentor engineers across teams, helping them level up in areas of backend architecture, AI integration, and delivery quality Collaborate with cross-functional partners across QA, Mobile, Data Science, Product, and Marketing Required Qualifications 8+ years of experience in backend development, with at least 2+ years working with AI/ML solutions or LLM Experience working with vector databases, embeddings, and semantic search Familiarity with MLOps, CI/CD for AI pipelines, and AI observability tools Strong experience in Node.js, TypeScript, GraphQL, and REST APIs Deep familiarity with AWS architecture - especially Lambda, ECS, S3, DynamoDB, API Gateway, and Step Functions Experience building and integrating LLM features (e.g., via OpenAI, Claude, Vertex AI, or similar), including prompt design, vector storage, and retrieval strategies Fluency in system design principles, scalability, reliability, fault-tolerance Ability to drive clarity and make architectural tradeoffs, balancing idealism with pragmatism Strong communication and collaboration skills, able to work effectively across product and engineering orgs Preferred Skills Experience with AWS Bedrock Familiarity with mobile tech stacks (Flutter, Kotlin, Swift) Soft Skills & Culture Fit Strong collaboration skills with a willingness to mentor junior developers and contribute to code reviews. Problem-solving ability: capable of breaking down complex problems and taking ownership of tasks from start to finish. Customer-centric mindset: ability to align development decisions with delivering an excellent user experience. Opportunities for Growth At GoodLeap, there are always opportunities for team members to grow and advance within the company. As you outgrow your current role, we will support your development into new opportunities. $173,000 - $200,000 a year In addition to the above salary, this role may be eligible for a bonus. Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Posted 30+ days ago
Taco BellFort Smith, AR
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Team Member You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: Being friendly and helpful to customers and co-workers. Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching from management team. Having a clean and tidy appearance and work habits. Communicating with customers, teammates and managers in a positive manner. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.
Posted 30+ days ago
Driven BrandsBatesville, AR
Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil. We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions! JOB DESCRIPTION: Assistant Shop Manager- Paid Training Available The Take 5 Family is hiring customer service maniacs! People person? Driven? A leader? If so, here is good news for you! Take 5 Oil Change is offering an opportunity to showcase your leadership skills and join our growing team! Experience is VALUED but not required! Some of our most successful employees are those that joined the team with no experience at all, but many others were once servers, restaurant workers, mechanics, retail employees, landscapers, and other skilled trade workers! All you need to do is be willing to learn, work hard, and bring a positive attitude to the shop! PAID TRAINING! No matter what your background is, we will provide PAID TRAINING on the Take 5 way to manage a shop location, change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services. Move up fast! Over 90% of our Shop Managers started as Crew Members or Assistant Shop Managers. We help our motivated team members to advance quickly through the company and become Take 5 leaders who earn salaries and bonuses! What our assistant managers love about Take 5: Earn up to $15.00 - $18.00/hour with our competitive base pay rates & weekly bonuses FREE oil changes! Full-time employees get PAID TIME OFF Health, Vision, & Dental Insurance 401(k) company match for all employees Industry and Company Paid Training- We invest in you so you can gain more momentum in the industry by expanding your knowledge/skills set! As an Assistant Shop Manager (ASM) you will: Provide excellent customer service and process payment for services performed Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence Run the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave) Perform opening and closing procedures Assist with counting and adjusting inventory Train new employees to fulfill duties in the Take 5 way Drain motor oil, change oil filters, and perform other auto services as necessary Restock and maintain inventory levels on the floor Maintain shop, office, and bathroom cleanliness All our crew members need to meet the following requirements: Must be able to lift to fifty (50) pounds Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning Must be willing to work in hot/cold weather conditions if necessary Must have reliable transportation to and from the shop #LI-DNI #DBHVOL Get early access to 50% of your earned wages at any time through our myFlexPay program.
Posted 30+ days ago
Tractor SupplyOzark, AR
Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements: Maintain regular and predictable attendance. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Operate cash register/computer following cash handling procedures as established by Tractor Supply Company. Recovery of merchandise. Participate in mandatory freight process. Complete Plan-o-gram procedures (merchandising, sets, and resets). Assemble merchandise. Perform janitorial duties. Execute price changes/markdowns. Operate Forklift (unless under the age of 18). Operate Cardboard Baler (unless under the age of 18). Assist customers with loading purchases. Ensure the customer has a Legendary shopping experience that differentiates from the competition. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Complete all documentation associated with any of the above job duties. Team Members also may be required to perform other duties as assigned. Required Qualifications Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Ability to read, write, and count accurately. Strong communication and problem-solving skills. Basic computer skills. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete all required training. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Posted 30+ days ago
Driven BrandsWest Memphis, AR
Company:Take 5 Car Wash Join our impressive Take 5 Car Wash team! We're the world's largest car wash company with close to 400 sites in the United States and growing. Take 5 Car Wash is fast, friendly, and convenient. We are committed to being a great employer, we pride ourselves on putting people-our team members and guests-first. Do you have an outgoing, positive attitude? Do you like to be a part of a something bigger than yourself? We're looking for people like you. Start an exciting career with Take 5. We believe in promoting from within and welcome all backgrounds and experience levels. Learn with us while we invest in you. Why You'll Love Working with Us: Free weekly car wash Flexible scheduling Career growth opportunities Competitive base pay plus commission opportunity Employee recognition Outdoor working environment Health, dental, vision and life insurance 401k match HSA and FSA plans Paid time off and holidays Parental leave JOB DESCRIPTION: Car Wash Crew Member Are you a people person? Self-Motivated? Do you love working in a fast-paced environment? If so, here is good news for you! Take 5 Car Wash is offering an opportunity to showcase your skills and join our growing team of full-time crew members! Our Crew Members ensure every customer has a memorable car wash experience by guiding them through the process, educating them on products and services, all while ensuring safety and quality expectations are met. What our crew members love about Take 5: Free weekly car wash Flexible scheduling Career growth opportunities Competitive base pay plus commission opportunity Employee recognition Outdoor working environment Health, dental, vision and life insurance 401k match HSA and FSA plans Paid time off and holidays Parental leave SAME DAY PAY available through myFlexPay As a Take 5 crew member, your job will be to: Warmly welcome each guest and assist them throughout the wash process Maintain a positive attitude, where a smile is a part of the uniform Engage guests in polite, friendly conversation, providing them with information about our membership offerings and their benefits Work with fellow team members to keep the site clean and organized Become a subject matter expert on wash methods, safety, inspection, and maintenance, and apply that knowledge daily All our crew members need to meet the following requirements: A sociable personality with a desire to work as part of a team serving the public Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning Must be willing to work in hot/cold weather conditions if necessary Reliable transportation to and from the car wash Proof of being at least 16 years old #LI-DNI #DBHVOL Get early access to 50% of your earned wages at any time through our myFlexPay program.
Posted 30+ days ago
Tractor SupplyMaumelle, AR
Overall Job Summary This position is responsible for performing a variety of administrative and clerical support of department functions and work processes. This position provides direct support to the General Manager (GM) that requires the ability to maintain strict confidentiality in handling sensitive information regarding team members in various areas of the Distribution Center. Essential Duties and Responsibilities (Min 5%) Plan and organize work to meet schedules and timelines. Provide day-to-day administrative support to assigned team or department. Receive and route incoming telephone calls; take messages. Provide project support to management and processes when assigned. Oversee inventory management and order necessary parts and supplies. Organize, maintain and update specialized records, workbooks, planning tools, reports and files as required. Coordinate with various outside service providers and vendors. May perform other duties as assigned. Required Qualifications Experience: Minimum 1 year experience Education: Associates degree in business preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Proficiency in Microsoft Office products. Proficiency is other Distribution Center software as required. Attention to detail and organizational skills Verbal and written communication skills Working Conditions Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift Physical Requirements Sitting Standing (not walking) Walking Kneeling/Stooping/Bending Lifting up to 10 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Posted 1 week ago
Golden CorralRogers, AR
Golden Corral Rogers AR, is currently seeking energetic, friendly individuals to join our team! The main responsibility of the Server is "Making Pleasurable Dining Affordable." Fulfilling Golden Corral's mission statement requires a positive attitude and on going professionalism. Hospitality is the most important part of the Server's responsibilities. The keys to success for a Server include a clean, neat appearance, positive attitude, and courtesy. Hospitality: Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service. Practices positive public relations through ensuring our restaurant is welcoming and an inclusive environment for all guests. Aware of the guests' needs and works to make the guests' experience pleasurable. Shows enthusiasm and knowledge about new products and special promotions. Promotes teamwork by assisting other Servers to ensure outstanding guest service. Operational Excellence: Thoroughly understands product specifications and ensures guests' receipts match the number of guests dining in their party. Performs opening and closing procedures and side work duties. Brings equipment and facility problems to the attention of the Manager. Familiar with the correct table bussing procedures. Follows safe work practices to ensure personal safety and the safety of other Co-workers and guests. Cleanliness: Performs duty roster and meets cleanliness, service, and quality standards. Follows local health department laws. Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Corral Corporate.
Posted 30+ days ago
Golden CorralJonesboro, AR
Our franchise organization, Buffet Joint LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! Golden Corral restaurants are currently accepting applications for the opportunity to join our team with our family buffet restaurant chain with nearly 500 company and franchise restaurants located across the United States. Come be a part of our team while contributing to our vision "To be the leader in family dining by making pleasurable dining affordable to every guest, at every restaurant, every day." Golden Corral restaurant Co-worker positions consist of Bakers, Buffet Attendants, Bussers, Catering, Guest Experience Attendant, Grill, Fry, and Hot Cooks, Line, Local Store Marketing Coordinator, Host/Cashier, Prep Person, ProStart Intern, Meat Cutter, Utility Person, and Servers. Opportunities may vary based on location. If a current position is not available at a location in which you are interested, your information will be retained for future consideration. As a new Co-worker, you will begin orientation and practice in one skill position and can track your own progress to becoming certified in this position. After being certified in a position, Co-workers may cross-train in other skill positions as part of our FastTracks training program. It's this camaraderie and team spirit that makes working here so rewarding. There are plenty of other rewards for full or part-time employees too including: Great pay Flexible schedules Fun, friendly team environment Training aimed at advancement Recognition for achievement We value the diversity of our employees, franchisees, guests and suppliers by demonstrating respect for the individual and providing a meaningful, inclusive team environment where everyone has an equal opportunity to be successful and productive. Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job posting listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Corral Corporate.
Posted 30+ days ago
InstructureManila, AR
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: As the Manager, Marketing Operations, you will be a strategic partner for our Marketing field teams, guiding the lead process, systems, and business intelligence strategy and execution across four teams of our Marketing organization: Events, International Marketing, Higher Ed and Professional Learning, and K12. You will report to the Director of Marketing Strategy & Operations. In addition to streamlining Marketing field operations, you'll maintain a business-development perspective, identify growth opportunities and collaborate cross-functionally to drive innovation across the organization. To do this you'll work closely with Revenue Operations, Enterprise Systems, Sales, Customer Experience, and Product teams to develop scalable solutions, impact organizational metrics, and ensure alignment with our Go-to-Market strategy. About the Role Leadership & Team Development Assisting the Marketing Ops team with planning, hiring, and developing new hires into expert MOps professionals. Foster a culture of growth and innovation across the Marketing Operations team. Oversee tool and system needs for the Marketing Field team, including business requirements, vendor demos, implementation, and ongoing maintenance. Drive forward the Marketing organization's vision of success through strategic partnership and alignment with Marketing leadership and cross-functional partners. Collaboration & Stakeholder ManagementPartnering with teams in Enablement, Engineering, GTM Systems, Product, Customer Experience, Revenue Strategy, Sales, BI, and Finance for Marketing project intake, prioritization, and handoffs.Representing Marketing in enhancement requests and product roadmap influence, both with the Enterprise Systems team as well as the Marketing Operations Systems team.Maintaining strong relationships with stakeholders for cohesive execution of Marketing strategies.Partnering with teams for goal setting and performance tracking. Operational ManagementSupport strategic Field Marketing initiatives, business process transformation, and execution of standard operating procedures (SOPs) for Marketing and SDRs.In partnership with the Marketing Systems team, support internal tools for marketing system & process monitoring and prospect & customer communication. Data Analytics, Forecasting & Performance TrackingReporting on and identifying trends in Marketing performance data, from awareness to acquisition, to renewal.Partner with the Business Intelligence team to ensure Marketing teams are equipped with the data needed to make decisions.Analyze, interpret, and translate more complex data sets for the Marketing team on a regular cadence. About You Experience & Qualifications Minimum of 3 years as a Marketing Operations Manager or similar Operations role. Experience in Marketing preferred. Proven expertise in Marketing operations, business analysis, and program management. Hands-on experience with Marketing tools (e.g., Marketo, Salesforce, Demandbase/6sense, Bizzabo, Qualified, LeanData, Google Analytics, etc.). Experience implementing and iterating upon Marketing tools and platforms. Leadership & Collaboration Experience driving a roadmap cross-functionally. Strong passion for driving growth through technology, process, and innovation. Proven ability to manage relationships with senior stakeholders. Ability to partner with leadership in Product, Revenue, and Customer Experience to drive growth. Marketing Knowledge Strong understanding of marketing methodologies and best practices. Strong understanding of marketing operations methodologies and best practices. Project & Program Management Ability to manage complex projects and execute marketing initiatives. Experience in programmatic execution and program management. Communication & Interpersonal Skills Strong communication skills. Proven experience in presenting reports and data insights. Outstanding networking and relationship management skills. Ability to work independently and collaboratively in a fast-paced environment. Proven ability to partner across departments and functions. Problem-Solving & Adaptability Excellent problem-solving skills. Ability to proactively address challenges and adapt in a fast-paced environment. Commitment to continuous improvement and innovation in processes and marketing practices. We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Posted 30+ days ago
Customer Care Center Associate
Home Bancshares, Inc.Cabot, AR
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Job Description
GENERAL DESCRIPTION OF POSITION
The Customer Care Center Associate receives and responds to customer inquiries by phone while maintaining tight control of customer identity and privacy. The Customer Care department complies with all legal and regulatory guidelines related to Call Center operation and specific customer transactions. The Customer Care Associate improves customer service by obtaining resolution to customer issues or concerns in a timely manner. The Customer Care Center Associate evaluates cross selling opportunities by referring customers to other departments within the bank.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer incoming phone calls from customers regarding all types of Retail Accounts. This duty is performed daily, about 10% of the time.
Quote CD Rates, loan payoffs and resolve loan general questions. This duty is performed daily, about 5% of the time.
Maintain a thorough understanding of marketing promotions and bank products. This duty is performed daily, about 10% of the time.
Review complaints, issues or concerns and refer customers to other bank personnel. This duty is performed as needed, about 10% of the time.
Take information and perform maintenance on check orders, internet and telephone banking, ATM/debit cards. This duty is performed daily, about 10% of the time.
Review, research and process limited refund decisions. This duty is performed as needed, about 5% of the time.
Perform research on Bankway for customer inquiries. This duty is performed daily, about 5% of the time.
Identify cross selling opportunities through customer interactions. This duty is performed daily, about 5% of the time.
Verify and complete telephone transfer of funds and stop payment requests. This duty is performed daily, about 10% of the time.
File Debit Card, Zelle, Bill pay and ACH disputes. This duty is performed daily, about 5% of the time.
Request EBanking adds and updates. This duty is performed daily, about 5% of the time.
Request Debit Card Limit Increases. This duty is performed daily, about 5% of the time.
Research and assist with Bill Pay trouble shooting. This duty is performed daily, about 5% of the time.
Maintain a daily call log of each call taken. This duty is performed daily, about 5% of the time.
Adhere to assigned work schedule and remain flexible for shifts that include the hours of 7 am- 7 pm Monday- Friday and 8 am- 2 pm on Saturdays. This duty is performed daily, about 5% of the time.
Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Accounting, Alphanumeric Data Entry, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
- 1 year experience in Customer Service, Call Center experience preferred but not required
- 1 year experience using personal computers
- Experience using Microsoft Office products
- Proficient telephone skills
- Ability to sit for long periods
- Knowledge of bank products, policies/procedures is preferred, but not required
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