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Vice President, Operations
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Job Description
Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role.
We're seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions. This person will work with customers, team members and partners to implement and support EHR hospital software.
The Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role.
We're seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions. This person will work with customers, team members and partners to implement and support EHR hospital software.
Does this describe you?
Prefer more autonomy and less direction in reaching goals
Find collaborating with colleagues energizing
Like to question the status quo
Need to explore "why not?" before dismissing an option
Comfortable experimenting with conflicting concepts
Expect and welcome accountability
Uncomfortable with delays and stagnation
Able to start and sustain meaningful relationships with peers, teams and customers
Thrives in difficult situations and in finding solutions
Get excited by creating and improving processes to streamline implementing software
Those attributes will help in achieving these goals for the role:
Manage all billable and non-billable team activities to improve the billable utilization
Monitor, challenge and implement methodologies to speed up the implementation processes
Implement processes and practices to achieve financial, employee and client success measures
Strategic planning for operational growth
·Collaborate with the R&D department to meet customer requirements and market needs
Lead with the Harris Core Values
Manage all revenue streams associated with Operations
Innovate on ways to efficiently implement new software
Create and maintain effective collaboration between the variety of experts on staff
Experience in Project Management
Ability to speak French a plus for this position
Our expectation of some actions you will take:
Form cross-functional teams of experts to drive constituent- and customer-driven enhancements
Collaborate with Sales on opportunities, share ownership on wins and losses
Modify current and create new implementation processes that increase competitive advantage
Engage with customers to build lasting, mutually beneficial relationships
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