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Overview
Remote
On-site
Compensation
$19-$21/hour
Job Description
Title: Customer Service Representative Location: Little Rock, AR 72201 (3 days Onsite, Mon - Fri 8 am to 4:30 pm) Duration: 9+ months Interview: 1 round (could be virtual or onsite depending on manager) Pay Rate: $19.00/hr to $21.00/hr on W2 Mandate Skills/Experience:
Proficient in Client Office Suite
Preferred Experience- 2 years Pharmacy tech experience(not required)
At least 2 years of customer service experience in a pharmacy or health care environment
Education-2 years of college (at least 48 credit hours)
Skills-Adaptable, clear communication skills, responsible, and dependable
Attributes: Customer Empathy/Compassion and patience
Competencies: Professionalism, decision making, and stress tolerance
Personality-up-beat and positive
Job Summary:
Immediate need is someone who is proficient in Client Office Suite.
The applicant will be typing response letters and other administrative work needed by the team.
The candidate would be handling correspondence via fax and email.
This includes routing and filing it appropriately.
The applicant will need to answer incoming calls providing pharmacy related claims resolutions and provide pharmacy benefits information to members, providers, group administrators, and internal customer service.
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