Jobs in Arkansas 2026 (Now Hiring) - Smart Auto Apply

• schedule evaluations,
• complete required paperwork,
• navigate insurance and intake requirements,
• understand next steps,
• and stay informed throughout the process.

• You will serve as the primary point of contact for Josi Health's patients and families via phone, email, and live chat
• Schedule and coordinate diagnostic evaluations
• Collect and verify intake information, insurance details, and required documentation
• Follow up with patients regarding missing forms or appointment requirements
• Respond professionally and empathetically to patient questions and concerns
• Maintain accurate records and documentation within internal systems
• Coordinate with operations and clinical teams to resolve scheduling or workflow issues
• Research and provide post-diagnosis support resources when needed
• Help identify recurring operational issues and suggest workflow improvements

• Strong written and spoken English communication skills
• Excellent organizational skills and attention to detail
• Ability to remain calm and professional in high-volume or emotionally sensitive situations
• Comfortable managing multiple conversations and tasks simultaneously
• Reliable remote work setup with high-speed internet
• Backup power and backup internet solution available during outages
• Ability to work primarily during US business hours
• Comfortable working independently within a structured remote workflow

• Previous healthcare support, patient coordination, or customer service experience
• Experience working remotely in fast-paced environments
• Familiarity with tools such as Slack, Google Workspace, Zendesk, Intercom, or EHR systems
• Basic understanding of healthcare or insurance terminology

• Fully remote work environment
• Competitive monthly compensation
• A supportive and collaborative startup team
• Opportunity to help shape and improve patient experience operations
• Meaningful work supporting families through important healthcare decisions
• High-autonomy environment focused on results, communication, and accountability.
• Zero Micromanagement

1. A short application questionnaire
2. A brief video interview with the recruitment team
3. A final interview with the hiring manager 
4. If all goes well, an offer of employment

Powered by JazzHR