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CrossCountry Mortgage logo

Dialer - Veteran's Lending Group

CrossCountry Mortgage
Meridian, ID
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all...

Posted 4 days ago

Dollar Tree logo

Assistant Manager II

Dollar Tree
Boise, ID
We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the followin...

Posted 3 weeks ago

G logo

Gm/Cadillac Certified Technician - George Gee Cadillac KIA

George Gee Automotive
Dalton Gardens, ID
George Gee Cadillac KIA is growing faster than ever! We are interested in bringing on a certified GM / Cadillac Certified Technician. You'll have more than your fair share of billa...

Posted 30+ days ago

Northwest Nazarene University logo

Accreditation Coordinator (Part-Time)

Northwest Nazarene University
Nampa, ID
Apply Description Description of the Position The Counselor Education Department seeks a qualified individual to coordinate assessment program and provide support for accreditation...

Posted 1 week ago

Les Schwab logo

Brake & Alignment Technician - Lewiston #82

Les Schwab
Lewiston, ID

$15 - $25 / hour

Job Description: Brake & Alignment Technician Brake & Alignment Technicians are responsible for the service and installation of brake, alignment, and suspension system parts and co...

Posted 30+ days ago

C logo

Temporary Customer Service Professional I

Cambia Health
Boise, ID

$19 - $22 / hour

Temporary Customer Service Professional I Temporary remote opportunity available to candidates in WA, ID, OR, and UT. This position has the potential to become a Cambia Full-Time p...

Posted 30+ days ago

Gold's Gym International, Inc. logo

Housekeeping

Gold's Gym International, Inc.
Pocatello, ID
Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Wellness resources Housekeeping P...

Posted 1 week ago

Ebara Technologies logo

Sales Support Associate I (31206)

Ebara Technologies
Boise, ID
POSITION SUMMARY As a Sales Support Associate I, you will receive comprehensive training on all products and services offered by the Components Division, with a focus on the dynami...

Posted 30+ days ago

Keybank National Association logo

Personal Banker

Keybank National Association
Rexburg, ID

$21 - $31 / hour

Location: 110 East Main Street- Rexburg, Idaho 83440 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal...

Posted 6 days ago

C logo

Supervisor

C-A-L Ranch
Rexburg, ID
Apply Job Type Full-time Description Primary Purpose To work with and support the store management team with daily operations of the store. Essential Duties and Responsibilities Gr...

Posted 6 days ago

Admiral Beverage logo

Pepsi Merchandiser- Island Park Summer JOB

Admiral Beverage
Idaho Falls, ID

$17+ / hour

Admiral Beverage believes in investing in its people, business partners, and communities, to continually grow and offer the best products and services in the region. With the stren...

Posted 1 week ago

S logo

Savers / Value Village Careers - Customer Service Associate

Savers Thrifts Stores
Boise, ID
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owne...

Posted 2 weeks ago

HDR, Inc. logo

Wastewater Treatment & Effluent Management Business Class Leader

HDR, Inc.
Boise, ID
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authe...

Posted 30+ days ago

Red Robin International, Inc. logo

Dishwashers

Red Robin International, Inc.
Boise, ID

$13 - $15 / hour

Dishwasher Range: $12.60 - $15.21 Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! D...

Posted 30+ days ago

Red Robin International, Inc. logo

Shift Supervisor

Red Robin International, Inc.
Cda, ID

$21 - $26 / hour

Shift Supervisor Range: $21.17 - $25.54 Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage da...

Posted 30+ days ago

Optiv logo

Principal Consultant - Endpoint Security | Remote, USA

Optiv
Boise, ID

$134,600 - $184,500 / year

This position will be fully remote and can be hired anywhere in the continental U.S The Principal Consultant will be pivotal to problem definition and discovery of the overall solu...

Posted 3 weeks ago

Multiquip Inc logo

Assembler L

Multiquip Inc
Boise, ID

$19 - $21 / hour

Assembler - Production (Boise, ID) Full‑Time Non‑Exempt On‑Site Day Shift (5:00am-3:30pm M-TH) and Night Shift (3:00pm-1:30am M-TH) Overtime on Friday as needed Multiquip is seekin...

Posted 6 days ago

Aerovironment logo

Senior Electronic Component Librarian

Aerovironment
Moreland, ID

$81,481 - $115,500 / year

Worker Type Regular Job Description Summary AV delivers battlefield-proven systems and next-generation capabilities across all domains of modern defense. The Senior Electronic Comp...

Posted 1 week ago

The Buckle logo

Part-Time Sales Teammate

The Buckle
Pocatello, ID
Summary The Sales Teammate position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." Additi...

Posted 3 weeks ago

S logo

Savers / Value Village Careers - Associate Manager

Savers Thrifts Stores
Nampa, ID
Description Job Title: Associate Manager Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothin...

Posted 30+ days ago

CrossCountry Mortgage logo

Dialer - Veteran's Lending Group

CrossCountry MortgageMeridian, ID

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Overview

Schedule
Full-time
Career level
Entry-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

CrossCountry Mortgage's Dialer role serves as the vital connection between incoming leads and Loan Officers, ensuring every client experiences a seamless transition and exceptional service from first contact to application. This role combines relationship management with loan coordination - following up with new inquiries, scheduling consultations, and preparing clients for the next stage in their home financing journey. The Dialer communicates with warmth, precision, and professionalism, embodying CrossCountry Mortgage's commitment to making every mortgage feel like a win.

This position supports our Veteran's Lending Group team.

Job Responsibilities:

  • Take inbound leads via corporate phone system.
  • Gather basic customer information and identify customer needs.
  • Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system.
  • Utilize corporate training methods and tactics in converting potential prospects to CCM customers.
  • Schedule initial appointments as well as maintaining database to ensure customer service expectations are met.
  • Appropriately classify and distinguish each lead contacted.
  • Manage high volume of incoming phone calls.
  • Apply training to live interactions with CCM clients both internally and externally.

Qualifications and Skills:

  • High School Diploma or equivalent.
  • 1+ years of experience as a telemarketer or similar sales/customer service role.
  • Experience supporting military veterans or active-duty service members, preferred.
  • Excellent communication and customer service skills.
  • Excellent prioritization and time management skills.
  • Proficient in Microsoft Office Suite (i.e., Word, Excel, PowerPoint and Outlook).
  • Veterans are strongly encouraged to apply.
  • Experience Supporting Military veterans or active-duty service members, preferred.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

#LI-CCMREC

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

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Submit 10x as many applications with less effort than one manual application.

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