Legal Jobs 2026 (Now Hiring) – Smart Auto Apply
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Legal Case Matching Specialist
$38,000 - $50,000 / year
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Overview
Job Description
- 401(k)
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Vision insurance
- Wellness resources
- Analyze Case Profile
- Contact Member Specialist or Manager for any additional information
- Search for a Provider using the CMS search function and proper procedures
- Confirm Provider is properly credentialed and approved
- Makes phone calls to Providers for case matching; All actions and information concerning matching must be documented within the case
- A minimum of five (5) match attempts must be made daily per case
- Confirmation of all matching points must be satisfied: distance, timeliness of referral, benefits, costs, area of practice, and member preferences/needs
- Send proper confirmations to Provider
- Send all proper documents to Provider (i.e. Questionnaire and Contract)
- Notate all applicable information into each case within the CMS
- Properly update the Attorney Database
- Communicate effectively and in a timely fashion with customers, teammates, and management
- Complete a Daily Status Updates when referrals are not ready the same day or the next day, so that the information can be communicated to the member
- Respond to all phone messages and emails within two (2) business hours
- Report daily activity, using the standard Daily Report format
- Assist with status updates, providing referrals, and making follow up calls as needed when call volume or staffing issues require
- Excellent verbal and written communication skills.
- Ability to take ownership of project.
- Ability to meet aggressive deadlines while maintaining a positive attitude.
- Ability to work under pressure and follow through on tasks.
- Strong organizational skills, Ardent, with an applicable sense of urgency.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimum supervision.
- Ability to build relationships with leadership team/department heads
- Ability to maintain in-depth working knowledge of LegalEASE’s systems and processes.
- High School Diploma, College Degree preferred
- Must demonstrate strong customer service skills, displaying sound judgement and decision-making
- Must manage customer expectations by resolving issues in a timely manner
- Must plan work appropriately and balance multiple priories
- Excellent communication skills, both written and verbal
- Must maintain the highest level of professionalism
- Microsoft Office proficiency
- Culture built on Trust, Respect, and Integrity
- Hybrid Schedule
- Environment that supports the personal drive for excellence
- Access to robust Medical, Dental insurance and legal benefit plans
- Training and Development opportunities
- Paid vacation
- Paid Holidays
- Free Fitness Center on property
- 401 (k) Retirement plan
- Candidate must have valid work authorization for the U.S.
- A criminal background investigation is conducted on every Legal Access Plans employee.
- All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
🌟 Join the LegalEASE Team
💙Our Mission
⚖️Who we are
💜 Life and Culture
- Collaboration — we work together to create real impact.
- Innovation — we encourage creativity and continuous improvement.
- Community — we give back through our outreach and volunteer programs.
- Balance — we promote well-being, growth, and flexibility.
“We’re not just helping people with legal issues—we’re helping them move forward with confidence.” — LegalEASE Team Member
🌟 Our Guiding Principles
- Create a customer focused work environment by providing your coworkers with the same level of service, respect and dignity you would a member.
- Embrace diversity as an essential component in the way we do everything.
- Apply the highest standards of excellence in the credentials of our Providers, level of service and processes we use daily.
- Help each member individually and ensure that everything you do is in the interest of the member.
- Contribute positively to our industry, community and our environment.
- Recognize that productivity is essential to our profitability and future success.
🚀 Why LegalEASE?
- Meaningful work that helps millions of people each year.
- A supportive team environment that values your voice and ideas.
- Professional development opportunities through our Leadership Academy and training programs.
- Competitive pay, benefits, and a culture that celebrates success.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
