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$120,000 - $170,000 / year
Posted 1 week ago

Legal Operations Supervisor
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Job Description
- Lead, motivate, coach, and mentor a team of legal operations professionals and support staff. Foster a positive and productive work environment by conducting regular one-on-one meetings, performance reviews, and professional development planning.
- Analyze existing legal workflows and identify opportunities for improvement, automation, and standardization.
- Guide the team in leveraging legal technology software (e.g., case management systems, document management systems, e-discovery tools, and communication platforms) to maximize productivity and effectiveness.
- Develop and maintain key performance indicators (KPIs) and operational metrics. Generate insightful reports to provide clarity on firm performance, identify bottlenecks, and inform strategic decision-making, presenting findings effectively to leadership and team members.
- Assist in the creation, communication, and enforcement of firm-wide operational policies and procedures to ensure consistency, compliance, and efficiency across the team.
- Lead and actively contribute to various operational projects, delegating tasks effectively and ensuring timely and successful completion within scope and budget, while also developing project management skills within the team.
- Support efforts to ensure operational processes comply with legal, ethical, and regulatory requirements, guiding the team in maintaining high standards of compliance.
- The complete lifecycle of personal injury cases from intake through settlement or litigation (e.g., pre-litigation, litigation phases, discovery, mediation, trial preparation).
- Key operational drivers and challenges specific to high-volume personal injury practices.
- The interplay between different departments (intake, case management, litigation, client relations) within a personal injury firm.
- A bachelor's degree is highly preferred in Business Administration, Legal Studies, Information Technology, or a related field.
- Minimum of 5-7 years of progressive experience in legal operations, or a similar leadership role within a law firm environment, preferably in personal injury.
- Demonstrated leadership experience with a proven ability to motivate, coach, mentor, and develop high-performing teams, and an insightful approach to leading and inspiring individuals.
- Proven track record of successfully implementing and optimizing legal processes.
- Proficiency with legal case management software, Microsoft Office Suite (especially Excel), and other relevant business tools.
- Superior communication, presentation, and interpersonal skills, with a high degree of emotional intelligence and the ability to effectively collaborate and influence at all levels of staff.
- High degree of professionalism, integrity, and discretion.
- Ability to thrive in a fast-paced, high-volume environment and adapt to evolving needs, while providing stable leadership for the team.
- Competitive salary (Base + Bonus Structure)
- Full health insurance coverage and life insurance (100% paid by the firm)
- Dental & Vision offered
- Generous paid time off and paid holidays
- 401(k) with employer matching
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