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Complaint Technician / US 50 General Staffing
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Overview
Job Description
US-below 50 General Staffing PHIAJP00003829
Description: Complaint Technician Job ResponsibilitiesHelps to execute diverse complex tasks based on individual understanding and technical knowledge to support complaint return product processes.
Assists in remedying complex return device malfunctions, helps to execute product quality inspection activities within the project scope.
Works with limited supervision, escalating issues to superiors as needed and develops a substantial understanding of relevant regulations, requirements, and standards.
Aids to implement process improvements, supports protocols, ensuring adherence to good laboratory practices (GLP) and good documentation practices (GDP).
Provides support towards the execution of validation protocols and testing methods for new products and processes to ensure they meet quality standards as needed.
Engages in continuous learning and on-the-job training to enhance skills and knowledge, and ensures quality of own work by conducting checks and taking responsibility for the accuracy of work.
Adheres to all safety protocols and guidelines, including the proper handling and disposal of used devices, hazardous materials, to maintain a safe working environment for oneself and others.
Escalates issues to superiors and participates in planning and priority settings within their area of responsibility.Requirements
Minimum required Education: High School Diploma, Vocational Education or equivalent.
Minimum required Experience: No prior experience required
Minimum required Certification: N/APreferred Skills
Digital Literacy
Quality Specifications
Quality Control
Inspection
Quality Management Systems (QMS)
Troubleshooting
Regulatory Requirements
Technical Documentation
Process ImprovementsWork Location:
BothellWashingtonUSA98021
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