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The Quality Assurance Technician is responsible for performing quality assurance testing services for video game software developed by external clients. This role focuses on identifying defects, verifying fixes, and ensuring that software meets functional, linguistic, and platform requirements prior to release.

Essential Functions

The essential functions listed below are representative of the duties required for this position.

• Execute assigned beta test cases and test plans to evaluate software functionality, performance, and stability.
• Identify, reproduce, and document software defects using established defect-tracking tools and procedures.
• Perform regression testing to confirm the resolution of reported issues.
• Review in-game text, user interfaces, subtitles, and audio for contextual and linguistic correctness.
• Investigate and resolve root causes to enhance QA effectiveness.
• Communicate test results clearly and professionally to QA Leads and project stakeholders.
• Follow company quality standards, client requirements, and platform compliance guidelines.
• Manage assigned workload to meet project timelines and quality expectations.

Non-Essential Functions

• Participate in team meetings and training sessions.
• Provide feedback on testing processes and tools.
• Support additional QA tasks assigned.

Requirements

Required Knowledge, Skills, and Abilities

• Ability to understand and follow detailed written and verbal instructions.
• Facilitating clear and effective communication within QA processes.
• Ability to document findings clearly and accurately.
• Basic familiarity with video games and interactive software.
• Clear understanding of game development processes.

• Ability to work effectively both independently and as part of a team.

• Ability to maintain attention to detail for extended periods.

Education and Experience

• High school diploma or equivalent required.
• Prior experience in software testing or game quality assurance preferred but not required.
• Experience with quality assurance testing is preferred.

Tools and Technology

• Ability to use standard office equipment and computer systems.
• Ability to learn and use defect-tracking and test Jira and Testrail software.

Physical and Cognitive Requirements

• Ability to sit or stand for extended periods of time.
• Ability to use a computer, keyboard, mouse, and game controllers.
• Ability to visually review on-screen content, including text and graphics.
• Ability to communicate information verbally and in writing.
• Ability to concentrate and perform repetitive tasks with consistency.

Reasonable accommodations may be provided in accordance with the Americans with Disabilities Act (ADA) and the Louisiana Employment Discrimination Law (La. R.S. 23:301–369) to individuals with disabilities to enable them to perform the essential functions of the job.

Work Environment

• Work is typically performed in an office, studio, or remote environment.
• May require exposure to extended screen time and repetitive hand movements.
• Work requires the employee to be engaged in game for 6 or more hours per day.
• Work schedule may vary based on project needs.

Equal Employment Opportunity Statement

Testronic Labs is an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications. The company does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.

Benefits

Bonus Features (What We Can Do For You)

• Medical Plan
• Vision Plan
• Employer Paid Life Insurance
• Employee Assistance Program
• 401K w/ Matching Contribution
• Paid Company Holidays
• Paid Time Off
• Paid Parental Leave
• Testronic Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Testronic Inc. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact USHR@testroniclabs.com.