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Job Description
JELD-WEN is currently seeking a Customer Processing to join our growing team.
THE ROLE
The Production Customer Service will report directly to the Office Manager and is responsible for all aspects of creating the daily production schedule of a fast-paced manufacturing plant in a make-to-stock and make-to-order environment. This includes but is not limited to; working safely, planning and processing of production schedules, printing and organizing production documents, processing of purchase orders, following SOPs, maintaining historical information, troubleshooting, cost reduction, communicating with suppliers, and continuous improvement.
Principle Duties and Responsibilities
Planning Production Schedules
Processing of Production Schedules in the ERP software
Preparing production paperwork and signing off on deliverables
Places Purchase orders
Maintaining Excel spreadsheets to track software errors, timeliness of task completion, stock targets, etc.
Advises on work progress, material availability and other potential production problems to ensure materials and services are scheduled as needed
Works with suppliers to resolve discrepancies (quality, delivery, etc)
Collects and maintains data and other historical information
Problem solves/Continuously Improves
Supports other office functions as needed
Knowledge, Skills, Abilities
Proficient in the use of computers
Ability to effectively communicate with co-workers, management and suppliers.
Strong work ethic and attendance
Proficient with Microsoft Outlook
Working knowledge of Microsoft Excel
Education and Experience
Must have a HS Diploma; some college or specialized training preferred
2+ years of work experience in an office setting
#LI-NL1
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN worldwide, LaCantina and VPI in North America, and Swedoor and DANA in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of 'America's Best Employers' and by Newsweek as one of the 'World's Most Trustworthy Companies'.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals' physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
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