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AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... Job Description: Directly supervises all program employees within CoAssist and its subpart pharmacies.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Manages assigned program responsibilities per the scope of work, standard operating procedures, and process flows.  Meets program key performance indicators for area of work.  Manages day-to-day activity of the assigned program duties, including supervision and direction of staff.  Drives assigned performance responsibilities of team and team members by monitoring staff dashboards, investigating outlying performance metrics, and provides coaching and development where necessary.  Implements disciplinary action where needed to resolve performance issues and failure to comply with company standard operating procedures.  Supervises daily technician/supervisor tasks and performance levels applying operating discipline across both front end and fulfillment.   Provides coaching and performance feedback as needed.  Participates in client calls to discuss program results and provide operational updates  Works with process writers to document work instructions for current and future projects  Performs periodic reviews of all policies and procedures, standard operating procedures, work instructions, etc. and work with key internal stakeholders to ensure compliance and accuracy.   Makes recommendations to improve operational efficiency of programs.  Performs other related duties as assigned by management.  Requirements High school diploma or general education degree (GED) required.   Bachelor’s degree preferred, or one to two years of related experience/and or training, or equivalent combination of education and experience  Certificates, licenses, and registrations:   Florida Pharmacy Technician License (required)  National Pharmacy Technician Certification (preferred)  Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams)  Experience:  5-7 years of reimbursement of patient services experience preferred  2-4 years’ experience as a pharmacy technician supervisor preferred.  Excellent communication skills, both written & verbal, preferred.  Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans. Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry! We are now seekingPharmacy Relationship Managers in your area! * What does a Pharmacy Relationship Manager do? Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers Requirements What you need to qualify: Pharmaceutical/medical sales experience is preferred but not required Sales skills with a proven track record Exceptional interpersonal skills (building strong relationships) Excellent verbal and written communication skills Ability to work independently to oversee accounts and increase revenue Reliable transportation (this position is partially remote and you will be visiting medical professionals in your area) * We are currently hiring Pharmacy Relationship Managers in the San Antonio metropolitan area. Please only apply to one city ; your desired territories will be discussed during the interview. Benefits Training and compensation: We include comprehensive training and ongoing coaching Monthly Bonuses Great Commission!

This a PRN opportunity to work across multiple clinic locations. Summary The PRN Pharmacy Technician performs an essential role in the preparation, compounding, dispensing, and distribution of sterile and nonsterile hazardous medications in the ambulatory oncology setting, including handling of hazardous waste, documentation, and inventory management. Essential Duties and Responsibilities: Technician is responsible for ensuring safe preparation and dispensing of intravenous hazardous and non-hazardous medications. Technician should practice correct usage of PPE, including compliance with regulatory requirements mandating PPE be donned across all aspects of hazardous drug handling. Technicians should play a role in embracing CSTDs for preparation of anticancer medications, including involvement in the evaluation process and familiarity with regulatory standards. Technicians shall be fully trained in the storage, handling, and disposal of hazardous drugs per employer, state, and national guidelines; this training shall occur before preparing or handling hazardous preparations and the effectiveness of the training should be verified by testing specific techniques. All training should be documented, and competency should be reassessed and documented at least every 12 months. Technicians should be trained on hazardous drug exposure and spill control, including treatment of individuals accidentally exposed to hazardous medications and on the disposal of hazardous medications. Technicians may aid in CADD pump preparation upon demonstration of competency. Technicians should support multiple aspects of investigational drug management, including inventory, information and record keeping, and preparation of investigational products for dispensing. Technicians should minimize medication waste through monitoring compliance with policies and procedures including dose rounding and optimizing drug use through schedule coordination. Pharmacy technicians should carry out daily purchasing activities and assist with vendors, group purchasing organizations, and manufacturer contracts. Technicians should promote inventory control strategies, including minimization of expired products, promotion of adequate medication turnover, and alignment with product-line purchasing, to ensure inventory control management of high-cost items while reducing overall stock supplies. When receiving products, pharmacy technicians should employ special precautions for hazardous substances and ensure fidelity of drug product specific shipping and handling requirements. Technicians should contribute to drug shortage management, including managing purchasing strategies and investigating procurement of alternative products. Technicians should leverage information technology resources to improve quality and efficiency of Alabama Oncology, including preparation of reports from clinical and automation systems to facilitate organizational, departmental, and individual decision making. Technicians should evaluate monitoring for equipment and storage facilities based on current standard operating protocols for continued fidelity checks of equipment for medication storage, compounding, and delivery. Education, Experience, and Licensure Must be registered as a Pharmacy Technician at the Alabama State Board of Pharmacy. Understanding and demonstrating proper aseptic technique as outlined in USP <797> and USP <800>. Compounding and dispensing hazardous medications is highly preferred. Technicians may attain the necessary knowledge base in a variety of ways, ranging from on-the-job training to online or publication-based training, employer-based structured didactic learning, and formalized study with programs that have proper accreditation status. Must obtain 3 hours of continuing education; one hour of which is subject to a live credit hour. Technicians can receive CE credit for any CE hour that is either approved by the Alabama Board of Pharmacy (ABOP) or Accreditation Council for Pharmacy Education-Technician (ACPE-T). Company Benefits Family/Work balance Monday - Friday work schedule Company Holidays Company Vacation Excellent Medical with vision included. Excellent Dental Free parking EOE

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis. Pharmacy Technician Type of Work: Part Time  Shift Availability: Mornings, nights, weekends, holidays Hourly Pay Rate: $20-22/hr Location: 79 Gold Star Hwy, Groton, CT 06340 Curaleaf Culture:  At Curaleaf, we have a passionate commitment in everything we do. From innovative products to promoting social justice, from environmental sustainability to building world-class brands, we know that none of this is possible without our Team Members, which is why we’ve committed to fostering a diverse and inclusive experience for all. What You’ll Do: As a Pharmacy Technician you will be responsible for collaborating with the Pharmacist, processing and filling prescriptions, managing inventory, dispensing medication, and ensuring each Curaleaf patient receives outstanding service by providing a positive and friendly experience. Assist guests and patients with questions, maintain solid product knowledge, dosage information, and always provide the highest level of customer service. Educate guests and patients on safe and responsible use of cannabis products Assist in the preparation of cannabis products, adhering to regulatory guidelines Collaborate with Pharmacists to ensure accurate dispensing of products Stay up to date in cannabis state laws and regulations Maintain a positive work environment conducive to trust and respect Maintain strictest confidentiality in compliance with HIPAA guidelines Maintain a clean and organized work environment.  Keep abreast of industry trends and changes in regulations Perform other related work as required Who You Are: You must have had an active Pharmacy Technician registration in the state in which you are applying within the past five (5) years and is or was in good standing at the time their registration lapsed You have at least 6 months of experience as pharmacy technician, cannabis experience is a plus Knowledgeable of medication and dosage measurement, pharmacy law and medical terminology An excellent communicator with outstanding customer service skill Reliable with a keen eye for detail High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience Working knowledge of Microsoft Office. Experience in medical cannabis industry highly desirable, but not required Must be a minimum of 21 years old    Connecticut Hiring Range $20 — $22 USD What We Offer: Career Growth Opportunities Competitive Pay and Benefits (Health, Dental Vision) Generous PTO and Parental Leave 401(K) Retirement Plan Life/AD&D Insurance, Short & Long-Term Disability Community Involvement Initiatives Employee Referral Bonuses and Product Discounts Not all benefits listed above are available to all employees at all locations.   Curaleaf Awards and Achievements: 2023 Ragan’s Top Places to Work 2022 TIME100 Most Influential Companies 2020 Cannabis Doing Good’s Good Neighbor Award 2020 Minorities for Medical Marijuana’s Diversity & Inclusion Award Follow us on Social Media:  Instagram: @curaleaf.usa Twitter:  @Curaleaf_Inc LinkedIn: Curaleaf LinkedIn Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence Our corporate Social Responsibility  is  Rooted in Good.  We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives, and local causes. Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.  Our Vision:  To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.  Our Values: Lead and Inspire.   Commit to Win.   ONE Curaleaf.   Driven to Deliver Excellence.   Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Individuals adversely impacted by the war on drugs are encouraged to apply. Current Curaleaf employees should use our internal job board to apply for current openings: https://app2.greenhouse.io/internal_job_board  

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! As a Senior Pharmacy Operations Lead, you will oversee a team of pharmacy technicians managing pharmacy-related workflows and queues. This role is critical in driving operational excellence, ensuring high team performance, maintaining quality standards, and fostering a collaborative and efficient work environment. The supervisor is responsible for hiring, onboarding, coaching, and supporting agents while ensuring compliance with company policies, performance metrics, and regulatory requirements. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Team Management & Development Lead, coach, and mentor a team of Pharmacy Technicians, to ensure the delivery of top-tier care for our patients and clients. Coordinate and monitor workload distribution and productivity within and across teams, ensuring efficient operations and that performance metrics are consistently met. Drive hiring efforts, ensuring selection of qualified candidates who align with company culture and operational standards. Oversee the onboarding process, ensuring agents are equipped with necessary tools, knowledge, and resources to succeed. Conduct regular performance evaluations, providing constructive feedback and development plans for continuous improvement. Address underperformance promptly through coaching, improvement plans, or, when necessary, termination processes. Operational Excellence Leverage data to assess team performance, making informed decisions to enhance efficiency and meet organizational goals. Monitor and manage workflow queues to ensure timely and accurate resolution of tasks. Set clear performance targets for agents and ensure adherence to service level agreements (SLAs). Identify operational challenges and implement innovative, data-driven solutions to optimize team and queue performance and productivity. Assist in developing change management plans, coordinate with stakeholders for implementation, and monitor / address resistance to change. Deliver exceptional service and patient satisfaction by owning and solving all escalated patient concerns. Compliance & Quality Assurance Ensure adherence to all regulatory requirements and company policies in pharmacy operations. Monitor quality standards by conducting audits and reviewing agent work for accuracy and compliance. Proactively identify and address any compliance risks or errors in operational processes. Collaboration & Communication Foster open communication within the team to ensure alignment on goals and priorities. Communicate updates, changes, and best practices effectively to the team. Leadership & Problem-Solving Serve as a role model for professionalism, accountability, and excellence in operations. Address escalations or complex issues promptly and effectively, ensuring satisfactory resolutions. Promote a positive work environment that values teamwork, accountability, and employee satisfaction. Foster continuous growth by developing technicians and supporting their professional development; cultivate a positive, engaging work environment that inspires the team to excel and innovate. Requirements: 5+ years of leadership experience in a data-driven, high-growth environment, with a proven track record of leading large, cross-functional teams. Bachelor’s degree in healthcare, business administration or similar field is strongly preferred. Experience in the pharmacy, healthcare, or medical insurance industry, with an understanding of the regulatory landscape and operational complexities. Demonstrated success in overseeing teams and operations, driving initiatives, and delivering results. Strong leadership and coaching skills with the ability to motivate and develop teams, foster accountability and elevate team performance. Excellent organizational and multitasking abilities to manage competing priorities effectively. Expertise in leveraging data and technology to optimize processes, enhance operational efficiency, and drive continuous improvement.  Proven track record of managing employees and workflow in a high-volume environment. Critical thinking and problem-solving abilities, with a keen eye for detail and accuracy in managing complex, dynamic operations. Strong attention to detail with a high degree of accuracy. Data-driven mindset with experience in analyzing performance metrics and reporting. Exceptional communication and interpersonal skills to foster collaboration and engagement. Knowledge of pharmacy regulations, compliance, and operational standards (preferred). Proficiency in queue management tools, workflow systems, and office software. Location/Hours: 400 South Woods Mills Rd, Suite 100, Chesterfield MO; Monday- Friday   Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor’s degree strongly preferred Customer service or inbound call center experience required Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Full time position, on-site in Pittsburgh Location/Hours Shifts : This is a full-time, 40-hour per week role. 3 shift options are available : Rotating shifts between 8 AM – 4 PM CST, Monday – Friday OR 10::00 AM - 6:00 PM CST, Monday - Friday EST (fixed shift) OR 11:00 AM - 7:00 PM CST , Monday - Friday EST (fixed shift) All shifts require a rotational Saturday shift 8:00 AM - 4:00 PM CST There will be a required shift during the 8 week training period of 9 AM - 5 PM CST Onsite  full time position, located at 400 South Woods Mills Rd, Suite 100, Chesterfield MO Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! We are looking for you to join our Prior Authorization team to raise the bar on our customer service we provide to our patients and partners. This is your opportunity to join a health-tech enterprise focused on making medications more affordable for all Americans.  This is a fully onsite role in Robinson Township (Pittsburgh) Responsibilities: Assist in the initiation of new prior authorization requests to providers Identify the correct prior authorization form required for the patient’s insurance provider  Coordinate with prescribers and medical offices to ensure applicable information is translated onto prior authorization forms Follow up with medical offices to check the status of prior authorization requests Assist with communicating the status of prior authorizations to both patients and providers Coordinate with medical offices to handle Appeals Respond to internal questions from other departments related to prior authorization requests Requirements: High school diploma or GED required, Bachelor’s degree strongly preferred Customer service or inbound call center experience required Strong verbal and written communication skills Sound technical skills, analytical ability, attention to detail, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Must be flexible to work shifts ranging from 8am - 8pm.  Full time position, on-site in our Robinson location Preferred Qualifications: 1+ year(s) working with prior authorizations or insurance verification in a pharmacy Knowledge of pharmacy benefits and pharmacy claims Hours/Location: Shift : 40hours/week ( rotational shifts between 9am-8pm)  Rotating schedules from 9am-5pm EST and 10am-6pm EST with 12pm-8pm EST shift around every two months *** All shifts require rotational Saturday shift 9am-5pm*** Onsite  full time position in Robinson Township  Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Team Management & Development Lead, coach, and mentor a team of Insurance Verification and Patient Outreach Specialists, to ensure the delivery of top-tier care for our patients and clients. Coordinate and monitor workload distribution and productivity within and across teams, ensuring efficient operations and that performance metrics are consistently met. Drive hiring efforts, ensuring selection of qualified candidates who align with company culture and operational standards. Oversee the onboarding process, ensuring agents are equipped with necessary tools, knowledge, and resources to succeed. Conduct regular performance evaluations, providing constructive feedback and development plans for continuous improvement. Address underperformance promptly through coaching, improvement plans, or, when necessary, termination processes. Operational Excellence Leverage data to assess team performance, making informed decisions to enhance efficiency and meet organizational goals. Monitor and manage workflow queues to ensure timely and accurate resolution of tasks. Set clear performance targets for agents and ensure adherence to service level agreements (SLAs). Identify operational challenges and implement innovative, data-driven solutions to optimize team and queue performance and productivity. Assist in developing change management plans, coordinate with stakeholders for implementation, and monitor / address resistance to change. Deliver exceptional service and patient satisfaction by owning and solving all escalated patient concerns. Compliance & Quality Assurance Ensure adherence to all regulatory requirements and company policies in pharmacy operations. Monitor quality standards by conducting audits and reviewing agent work for accuracy and compliance. Proactively identify and address any compliance risks or errors in operational processes. Collaboration & Communication Foster open communication within the team to ensure alignment on goals and priorities. Communicate updates, changes, and best practices effectively to the team. Leadership & Problem-Solving Serve as a role model for professionalism, accountability, and excellence in operations. Address escalations or complex issues promptly and effectively, ensuring satisfactory resolutions. Promote a positive work environment that values teamwork, accountability, and employee satisfaction. Foster continuous growth by developing specialists and supporting their professional development; cultivate a positive, engaging work environment that inspires the team to excel and innovate. Requirements: 5+ years of leadership experience in a data-driven, high-growth environment, with a proven track record of leading large, cross-functional teams. Bachelor’s degree in healthcare, business administration or similar field is strongly preferred. Experience in the pharmacy, healthcare, or medical insurance industry, with an understanding of the regulatory landscape and operational complexities. Demonstrated success in overseeing teams and operations, driving initiatives, and delivering results. Strong leadership and coaching skills with the ability to motivate and develop teams, foster accountability and elevate team performance. Excellent organizational and multitasking abilities to manage competing priorities effectively. Expertise in leveraging data and technology to optimize processes, enhance operational efficiency, and drive continuous improvement.  Proven track record of managing employees and workflow in a high-volume environment. Critical thinking and problem-solving abilities, with a keen eye for detail and accuracy in managing complex, dynamic operations. Strong attention to detail with a high degree of accuracy. Data-driven mindset with experience in analyzing performance metrics and reporting. Exceptional communication and interpersonal skills to foster collaboration and engagement. Knowledge of pharmacy regulations, compliance, and operational standards (preferred). Proficiency in queue management tools, workflow systems, and office software. Location/Hours: Fully onsite role in Chesterfield, Missouri, Monday - Friday Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Team Management & Development Lead, coach, and mentor a team of Insurance Verification and Patient Outreach Specialists, to ensure the delivery of top-tier care for our patients and clients. Coordinate and monitor workload distribution and productivity within and across teams, ensuring efficient operations and that performance metrics are consistently met. Drive hiring efforts, ensuring selection of qualified candidates who align with company culture and operational standards. Oversee the onboarding process, ensuring agents are equipped with necessary tools, knowledge, and resources to succeed. Conduct regular performance evaluations, providing constructive feedback and development plans for continuous improvement. Address underperformance promptly through coaching, improvement plans, or, when necessary, termination processes. Operational Excellence Leverage data to assess team performance, making informed decisions to enhance efficiency and meet organizational goals. Monitor and manage workflow queues to ensure timely and accurate resolution of tasks. Set clear performance targets for agents and ensure adherence to service level agreements (SLAs). Identify operational challenges and implement innovative, data-driven solutions to optimize team and queue performance and productivity. Assist in developing change management plans, coordinate with stakeholders for implementation, and monitor / address resistance to change. Deliver exceptional service and patient satisfaction by owning and solving all escalated patient concerns. Compliance & Quality Assurance Ensure adherence to all regulatory requirements and company policies in pharmacy operations. Monitor quality standards by conducting audits and reviewing agent work for accuracy and compliance. Proactively identify and address any compliance risks or errors in operational processes. Collaboration & Communication Foster open communication within the team to ensure alignment on goals and priorities. Communicate updates, changes, and best practices effectively to the team. Leadership & Problem-Solving Serve as a role model for professionalism, accountability, and excellence in operations. Address escalations or complex issues promptly and effectively, ensuring satisfactory resolutions. Promote a positive work environment that values teamwork, accountability, and employee satisfaction. Foster continuous growth by developing specialists and supporting their professional development; cultivate a positive, engaging work environment that inspires the team to excel and innovate. Requirements: 5+ years of leadership experience in a data-driven, high-growth environment, with a proven track record of leading large, cross-functional teams. Bachelor’s degree in healthcare, business administration or similar field is strongly preferred. Experience in the pharmacy, healthcare, or medical insurance industry, with an understanding of the regulatory landscape and operational complexities. Demonstrated success in overseeing teams and operations, driving initiatives, and delivering results. Strong leadership and coaching skills with the ability to motivate and develop teams, foster accountability and elevate team performance. Excellent organizational and multitasking abilities to manage competing priorities effectively. Expertise in leveraging data and technology to optimize processes, enhance operational efficiency, and drive continuous improvement.  Proven track record of managing employees and workflow in a high-volume environment. Critical thinking and problem-solving abilities, with a keen eye for detail and accuracy in managing complex, dynamic operations. Strong attention to detail with a high degree of accuracy. Data-driven mindset with experience in analyzing performance metrics and reporting. Exceptional communication and interpersonal skills to foster collaboration and engagement. Knowledge of pharmacy regulations, compliance, and operational standards (preferred). Proficiency in queue management tools, workflow systems, and office software. Location/Hours: Fully onsite role in Pittsburgh, PA (Robinson Township) Monday - Friday Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Data entry of electronic, faxed, and verbal prescriptions as per Blink protocols Handle provider/physician communications including, but not limited to voicemails, outbound and inbound calls Resolve open issues submitted by a variety of departments, including pharmacists, other technicians, and Incident Coordinator team Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Other duties as assigned in Pharmacy Technician role Requirements: Minimum 6 months of prior Pharmacy Technician, or similar industry experience required Professional phone presence in a support/service capacity Attention to detail with a high degree of accuracy Strong technical aptitude and ability to learn complex new software Competent in basic pharmacy calculations Shifts: 3 available shift options: 12 PM - 8 PM (Monday - Friday) 1 PM - 9 PM (Monday - Friday) Rotational 40-hour per week shifts are also available between the hours of 8 AM -9 PM (Monday - Friday) *** All shifts require rotational Saturday shift 9am-5pm*** Location: Onsite full time position in Robinson Township  Perks: Full time position, on-site in Robinson Township (Pittsburgh); Closed door environment Paid Time Off - Vacation and Sick Time Health Benefits, 401K Holiday pay Overtime eligible (if available) Casual dress code Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.   Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient retail and specialty prescription medication needs. Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. Help develop new processes to ensure smooth operations and patient care. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Answer, resolve and triage inbound inquiries. Perform refill reminder calls under the supervision of a pharmacist. Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Ensure appropriate documentation in all required systems/tracking mechanisms. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Other duties as assigned. Skills:   Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must  Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other:   Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties : Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification :  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience : Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician Education: High School Diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.   Join our Shields team today!  At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations. We are experiencing explosive growth and are looking for new team members to join us. As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly. Shields Health Solutions offers a generous employment package, including: Salary, plus bonus M-F schedule; onsite in an outpatient clinic setting 4 weeks of PTO, plus 10 Holidays 401k with company match Health, Dental and Vision Benefits eligible on the first day of employment   Compensation: Salary + Bonus Annual Salary: $55,000 - $60,000 Hourly Equivalent: Approximately $26.44 - $28.85 per hour, based on a 40-hour workweek.   What do you need? 2+ years of experience as a pharmacy technician. State pharmacy technician license or registration Nationally certified as a CPhT or equivalent (preferred) High school diploma or GED required. Learn more at www.shieldsrx.com Full posting: https://shieldshealthsolutions.com/careers/?gh_jid=6498403003#/job/6498403003   California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.   Location: Must be able to commute onsite Monday - Friday to Wilmington, DE. Sign on bonus: $1,000.00   The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations.  Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls.  Job Duties: Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members. Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner. Answer, resolve and triage inbound inquiries appropriately. Clarify prescription orders with pharmacist and/or clinician as appropriate. Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills. Following through with claim adjudication and troubleshooting and reject codes. Partnering with pharmacy to ensure proper in-stock of medications. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Properly discontinuing patients off service when appropriate. Documenting work appropriately across all systems. Manage, organize, and update relevant data using database applications. Other duties that facilitate patient access to medications as assigned Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolve problems, recommend improvements, implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Skills : strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must.  Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator. Other : energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data. Experience/ Education: Required Licensure/Certification : We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience : Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus. Education: High school diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.   Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient retail and specialty prescription medication needs. Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. Help develop new processes to ensure smooth operations and patient care. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Answer, resolve and triage inbound inquiries. Perform refill reminder calls under the supervision of a pharmacist. Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Ensure appropriate documentation in all required systems/tracking mechanisms. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Other duties as assigned. Skills:   Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must  Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other:   Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties : Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification :  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience : Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician Education: High School Diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.   Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care; Support outpatient retail and specialty prescription medication needs; Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions, etc; Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list; Help develop new processes to ensure smooth operations and patient care; Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication; Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids; Answer, resolve and triage inbound inquiries; Perform refill reminder calls under the supervision of a pharmacist; Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance; Ensure appropriate documentation in all required systems/tracking mechanisms; Manage, organize, and update relevant data using database applications; Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards; Identify trends, resolves problems; recommend improvements; implement change; Actively participate in process improvement initiatives; Act as a value-added business partner to stakeholders throughout the organization; Protect organization's value by keeping information confidential; Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations; Willing to do whatever is necessary for the betterment of the Company; Other duties as assigned; Experience/ Education: Required Licensure/Certification:  We are seeking experienced pharmacy technicians. Nationally certified as a CPhT is required. Years of Experience: Required 2 years, Preferred 3-5 years experience as a Pharmacy Technician Education: High School Diploma or GED required Skills:   Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must  Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other:   Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties : Knowledge of hepatitis C, inflammatory, neurology, cardiology, and/or oncology a plus. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Compounding Pharmacy Technician , you will be responsible for the accurate and safe preparation of non-sterile hazardous and non-hazardous medications in accordance with regulatory guidelines, internal Standard Operating Procedures (SOPs), and quality standards at our Romeoville, Illinois facility. As a Compounding Technician, you will support daily production by preparing, labeling, and packaging compounded medications. You will be expected to follow strict gowning protocols, ensure proper handling of hazardous materials, and maintain a clean and compliant work environment. You will collaborate closely with pharmacists, leads, and fellow technicians to ensure timely and accurate fulfillment of compounded prescriptions. This role reports direct to the Lead Pharmacy Technician. This posting is for our location in Romeoville, Illinois . This hire is for a full time role. What You'll Do: Prepare non-sterile hazardous and non-hazardous compounded medications according to USP , , and company SOPs Adhere to strict gowning, personal protective equipment (PPE), and safety procedures for hazardous drug handling Accurately measure, mix, label, and package compounded prescriptions in a timely manner Maintain a clean, organized, and compliant work environment by following validated cleaning protocols Document all compounding activities and batch records with accuracy and completeness Support inventory management through stock rotation, restocking supplies, and cycle counting Report any deviations, equipment issues, or safety concerns promptly to the Lead Technician or Pharmacist Assist in receiving, storing, and verifying ingredients and supplies in accordance with regulatory guidelines Participate in training and ongoing education to stay current with compounding standards and internal procedures Collaborate with pharmacists and team members to troubleshoot and resolve production or fulfillment issues What You'll Bring to the Team: Active Pharmacy Technician License in State of Illinois; PTCB certification preferred or required Minimum of 1 year of experience in non-sterile compounding sterile compounding experience preferred Ability to work on site 40 hours per week (Monday-Friday) plus rotating weekends Understanding of USP and and safe handling of hazardous substances Ability to follow SOPs and safety protocols with high attention to detail Familiarity with proper gowning techniques and PPE use Strong organizational skills and commitment to accuracy and compliance Positive, collaborative attitude and ability to work in a fast-paced, team-oriented environment Proficiency in pharmacy systems and basic computer applications Willingness to learn, grow, and contribute to a high-performing team Schedule & Availability: This is a full-time role with shifts primarily scheduled Monday through Friday, plus every other Saturday. A rotation system is in place to ensure fair distribution of weekend shifts While we strive to maintain consistent schedules, flexibility is required , as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs Advanced notice of at least two weeks will be provided for any changes to the regular schedule Availability is required between 7:00 AM–5:00 PM on weekdays and 8:30 AM–5:00 PM on weekends Please note that shift structures may be adjusted in the future based on evolving business needs We've Got You Covered: Full medical, dental, and vision insurance + OneMedical membership Healthcare and Dependent Care FSA 401(k) with company match Flexible PTO Wellbeing + Learning & Growth reimbursements Paid parental leave + Fertility benefits Pet insurance Student loan refinancing Virtual resources for mindfulness, counseling, and fitness The target hourly rate for this position ranges from $21/hr to $23/hr , in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy here .

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. The Role The Pharmacy Technician, Compounding will be part of all compounding operations on site. They will work closely with the rest of the compounding team to help build out operations, make compounded medications on a daily basis, and develop new ideas for the future. Based on business need, this role may also include prescription fulfillment responsibilities. Who are you? Great question. You love to drive continuous change and improvements within our compounding department. You are passionate about quality and have a fine attention to detail. You are a strong communicator who works effectively with the team to help Ro best service its patients’ current and future needs. You possess an appreciation for the complexity and responsibility required to be an excellent compounding technician, and both excite you! This posting is for our location in Boynton Beach, FL. This is a Full-time (40hr/wk) opportunity. It is a 6-month assignment to start with a potential to either extend or convert to a full-time role, based on business needs. What You'll Do: Compound prescription medications. This includes mixing and packaging orders, managing inventory, and ensuring a compliant, organized working environment Work side by side with a pharmacist to ensure the safe, accurate, and timely compounding of medication Follow best practices and Policies and Procedures to safely and effectively create compounded products under the supervision of the compounding manager/pharmacist Process prescription and OTC medication orders. This includes picking orders, packing orders for shipment, and ensuring an organized working environment Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams What You'll Bring to the Team: 1+ years of experience in a compounding role where you were responsible for compounded product preparation. Working knowledge of the compounding process, best practices for formulations and procedures Highly independent and autonomous High School Diploma or equivalent Active and unrestricted Pharmacy Technician license in the state of FL Strong, metric-driven operator who works well in a team environment Benefits + Perks: Full medical, dental, and vision insurance + OneMedical membership Healthcare and Dependent Care FSA 401(k) with company match Flexible PTO Wellbeing + Learning & Growth reimbursements Paid parental leave + Fertility benefits Pet insurance Student loan refinancing Virtual resources for mindfulness, counseling, and fitness Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy here .

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Pharmacy Technician Trainee , you’ll gain hands-on experience in pharmacy operations while participating in a state-approved pharmacy technician training program designed to set you up for long-term success. You will be front and center ensuring members get accurate orders on time. You’ll be at the heart of our mission and work closely with multiple teams to deliver timely, accurate, and seamless pharmacy services to our members. You will work in a fast-paced pharmacy environment while maintaining exceptional quality and service standards. This program is great for folks who have an interest in starting a career in pharmacy and have a passion for helping people. The Pharmacy Technician Trainee must complete a minimum of 160 hours of training within 3 months and pass a mandatory written exam. To become registered as a pharmacy technician, you must additionally submit an application to the Board of Pharmacy in Florida, comply with applicable requirements, and pay the registration fee (approximately $105). This posting is for our location in Boynton Beach, FL. This is a Full-time (40hr/wk) opportunity. It is a 3-month assignment to start with a potential to either extend or convert to a full-time role, based on business needs. What You'll Do: Under immediate supervision, you will process prescription and OTC medication orders. This includes picking orders, packing them for shipment, and ensuring an organized working environment. Receive medication and packaging deliveries and be able to lift up to 55lb boxes Work side by side with a pharmacist to ensure the safe, accurate, and timely dispensing of medications Successfully complete Ro’s state-approved pharmacy technician trainee program within the required timeframe Become a Florida-registered pharmacy technician Work with a multidisciplinary team of doctors, engineers, product managers, and more Find creative, fun, and professional ways to deliver the best possible experience for our patients What You'll Bring to the Team: Unrivaled empathy and patience when helping patients Ability to think quickly and a willingness to learn Ability to lift up to 55lb boxes Strong organization skills and attention to detail Connection with the mission of Ro Eagerness to learn and a passion for the pharmacy world High School Diploma or equivalent Applicants must be 17 years of age or older Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy here .

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. The Role The Pharmacy Technician, Compounding will be part of all compounding operations on site. They will work closely with the rest of the compounding team to help build out operations, make compounded medications on a daily basis, and develop new ideas for the future. Based on business need, this role may also include prescription fulfillment responsibilities. Who are you? Great question. You love to drive continuous change and improvements within our compounding department. You are passionate about quality and have a fine attention to detail. You are a strong communicator who works effectively with the team to help Ro best service its patients’ current and future needs. You possess an appreciation for the complexity and responsibility required to be an excellent compounding technician, and both excite you! This posting is for our location in Buffalo Grove, IL. This is a Full-time (40hr/wk) opportunity. It is a 3-month assignment. What You'll Do: Compound prescription medications. This includes mixing and packaging orders, managing inventory, and ensuring a compliant, organized working environment Work side by side with a pharmacist to ensure the safe, accurate, and timely compounding of medication Follow best practices and Policies and Procedures to safely and effectively create compounded products under the supervision of the compounding manager/pharmacist Process prescription and OTC medication orders. This includes picking orders, packing orders for shipment, and ensuring an organized working environment Receive medication and packaging deliveries and be able to lift up to 55lb boxes Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams What You'll Bring to the Team: Previous pharmacy or fulfillment experience 1+ years of experience in a compounding role where you were responsible for compounded product preparation Working knowledge of the compounding process, best practices for formulations, and procedures Ability to lift up to 55lb boxes Highly independent and autonomous High School Diploma or equivalent Active and unrestricted Pharmacy Technician license in the state of IL Strong, metric-driven operator who works well in a team environment Bonus Point: PTCB certified or actively studying for the exam We've Got You Covered: Medical insurance (on your 90th day of employment) + OneMedical membership 401(k) with company match Pet insurance Virtual resources for mindfulness and fitness The hourly rate for new hires in this position is $23, in addition to a benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy here .