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Shields Health Solutions logo
Shields Health SolutionsManhattan, NY
Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient retail and specialty prescription medication needs. Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. Help develop new processes to ensure smooth operations and patient care. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Answer, resolve and triage inbound inquiries. Perform refill reminder calls under the supervision of a pharmacist. Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Ensure appropriate documentation in all required systems/tracking mechanisms. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Other duties as assigned. Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: Required 2 years, Preferred 3-5 years' experience as a Pharmacy Technician Education: High School Diploma or GED required Job Salary: An employee in this position can expect a salary rate between $64,350 and $70,000 plus bonus pursuant to the terms of an any bonus plan if applicable. The actual salary will depend on experience, geographic location, and other factors permitted by law.

Posted 30+ days ago

Meijer, Inc. logo
Meijer, Inc.Franklin, IN
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! The position must practice the profession of pharmacy in an environment that by philosophy and policy promotes patient care. This person must be friendly and provide remarkable customer service to enhance overall patient health. What You'll be Doing: Retrieving the appropriate medication from inventory. Inputting customer and prescription information in the pharmacy dispensing system. Creating prescription labels and adjudicating insurance claims. Completing paperwork related to filling prescriptions and receiving drug orders. Ordering prescription medication for the Pharmacy Department. Stocking prescription medication. Promoting pharmacy initiatives and clinical services to the customer. Prioritizing workload. Using effective communication skills and be agent of change. Maintaining a clean and orderly pharmacy for a professional appearance. Maintaining confidentiality of patient information. What You Bring with You (Qualifications): High School/GED. Retail/Community Practice experience. Excellent customer service skills. Positive attitude. Proficient typing skills. Neat and legible penmanship. Organizational skills. Prioritizing skills. Teamwork. Attendance. Basic math skills. Professional appearance.

Posted 30+ days ago

Stanford Health Care logo
Stanford Health CarePalo Alto, CA
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Specialty Pharmacy Representative serves as a key point of contact for patients, providing support with prescription management, insurance inquiries, and medication adherence. Working under direct supervision in a fast-paced environment, this role involves handling high volumes of inbound and outbound communication, coordinating refills and deliveries, verifying benefits, and resolving claim issues. Representatives are also responsible for completing patient registration, maintaining accurate records, documenting interactions, and escalating complex matters to pharmacists or senior staff as needed. Locations Stanford Health Care What you will do Answer patient calls: Address questions about prescriptions, refills, insurance information, and other related topics. Medication Management: Ensure patients remain on track with medication regimen-outbound therapy/medication adherence checkups; secures refill prescriptions. Contacts clients to schedule deliveries, confirm address, inform them of any financial responsibility. Troubleshooting and resolving issues: Assisting with claim rejections, verifying insurance information, and helping with program eligibility. Data entry and record-keeping: Updating patient information, documenting calls, and maintaining records. Escalating complex issues: Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate. Providing customer service: Communicates with clients as needed regarding the fulfillment of prescription refills and refers any health-related concerns to a healthcare professional when required. Following company procedures: Adhering to established protocols and guidelines for handling calls and resolving issues. Maintaining confidentiality: Ensuring the privacy and security of patient information. Performs other duties and responsibilities as assigned. Education Qualifications High school diploma or general education degree (GED) Experience Qualifications One year minimum call center experience, or other related experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Experience in insurance, medical, or pharmacy environments is required. Required Knowledge, Skills and Abilities Ability to adapt to and deal with change and ambiguity. Ability to plan, organize, prioritize, work independently and meet deadlines. Ability to solve problems and identify solutions. Ability to speak and write effectively at a level appropriate for the job. Ability to work effectively with individuals at all levels of the organization. Ability to work in a fast-paced work environment. Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility. Knowledge of Medical terminology and abbreviations; and disease states. Strong interpersonal communication skills. Knowledge of computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications. Knowledge of Microsoft Outlook and Word. Knowledge of inflammatory diseases, infectious disease, and/or oncology. These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $31.30 - $35.25 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Posted 30+ days ago

Great Lakes Bay Health Centers logo
Great Lakes Bay Health CentersSaginaw, MI
JOB SUMMARY The Pharmacy Technician assists the pharmacist with activities/duties to maintain a smooth and efficiently functioning pharmacy. Participates in a team-based approach to care in the Patient Centered Medical Home (PCMH). Participates in activities related to Quality Improvement. ESSENTIAL JOB DUTIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist patients who are dropping off prescriptions. Ensures that all appropriate patient and insurance information is obtained. 8% Ensures that patient/insurance profiles are accurate in the computer system. Reads and accurately enters prescription information into the system. 15% Communicate with insurance carriers to obtain payment for prescription claims. 5% Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with local, state and federal regulations and in accordance with GLBHC policies and protocols. 5% Assist the pharmacist with filling and labeling prescriptions. Communicates with prescribers and their agents to obtain new or refill prescriptions. Participates in a team-based approach to Pharmacy Medication Management. 15% At point of sale, verifies that the customer receives correct prescription(s) and signs for them. 10% Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medication and supplies; placing and expediting orders; verifying receipt of orders; removes outdated drugs from inventory. 5% Completes requisitions for supplies as needed and receive incoming orders accordingly. 2% Answers phone properly and in a timely manner. Responds to routine questions from prescribers, nurses or patients and refers phone calls appropriately to pharmacist. Participates as a patient advocate by communicating with prescribers and their agents to receive new prescriptions and clarification on drug orders. 10% Compounds ointments and creams under the supervision of a pharmacist. 1% Pre-packaging of bulk medications and appropriately label /record keeping for outlying sites, migrant camps, school-based programs, etc. 2% Assist other pharmacy staff as needed. 5% Assist pharmacist maintaining workflow utilizing current Pharmacy guidelines/standards. 8% Maintains a clean work area utilizing current Pharmacy guidelines/standards. 3% Maintains an awareness of developments in the community and pharmaceutical fields which relate to job responsibility and integrate them into own practices. 6% Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. MARGINAL JOB DUTIES Under the guidance of the Pharmacy Director conducts Quality Assurance and Quality Control activities. Keeps a record of numerous statistical data. Performs other duties as assigned. JOB SPECIFICATIONS Education: High School graduate or equivalent. Licensure: State of Michigan Pharmacy Technician. Pharmacy Technician through PTCB or NHA encouraged. Basic Life Support (BLS) certification Required. Experience: Six months previous retail or hospital pharmacy experience preferred. Skills: Basic computer skills, pharmacy program literacy preferred. Able to type accurately at 35 wpm. Able to do basic pharmaceutical math quickly and accurately. Knowledge of medication brands and generic names. Knowledge of insurance and third-party payment systems. Must have excellent attention to detail. Must be able to multi-task efficiently and effectively. Understanding of medical terminology and calculations. Ability to follow oral and written instructions. Bilingual (Spanish/English) preferred. Interpersonal Skills: Strong organizational skills. Strong interpersonal and communication skills including the ability to effectively communication with a diverse population. Professional and courteous attitude. Professional respect for patient's rights to confidentiality. Exhibits a team-based approach to customer service. Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. occasionally. Hours of Work: Full-time or Part-time; flexible and varied. Float between sites as necessary. Travel: Local travel between sites as necessary. Reimbursement for expenses provided according to existing rates as established by GLBHC policy. Must be a licensed driver with proof of personal liability and property damage insurance. GLBHC is an equal opportunity employer and prohibits discrimination and or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and or local laws.

Posted 30+ days ago

CareBridge logo
CareBridgeAtlanta, GA
Pharmacy Benefits Manager (PBM) Pricing Strategy Analyst, Senior Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The PBM Pricing Strategy Analyst, Senior is responsible for Administrative Services Only (ASO) support functions. How You Will Make an Impact Primary duties may include, but are not limited to: Implements new processes, process improvements, and best practices related to guarantee monitoring and ASO pass back activities. Creates and implements metrics and supports performance measures to establish performance objectives for revenue maximization. Creates tools and processes to monitor margin revenue and client retention. Monitors revenue performing below thresholds and implements necessary tasks to bring performance to or above targets. Implements pricing in the system related to margin. Supports the Pharmacy Services team in implementing future revenue, member expansion and growth capacity. Minimum Requirements: Requires a BA/BS in Finance or related field and a minimum of 3 years of experience with Pharmacy Benefits Manager (PBM), data analysis; or any combination of education and experience, which would provide an equivalent background. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $86,064 to $129,096 Locations: Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Sutter Health logo
Sutter HealthSan Francisco, CA
We are so glad you are interested in joining Sutter Health! Organization: CPMC-California Pacific Med Center Van Ness Position Overview: Performs pharmaceutical procedures for medication preparation and distribution that ensures safe, effective, and cost-efficient medication therapy. Performs pharmaceutical procedures for medication preparation and distribution that ensures safe, effective, and cost-efficient medication therapy. Prepares, compounds, packages, labels, and dispenses medication, nutritional products, and IV admixture and solutions. Adheres to all standards, procedures, cleaning protocols, and infection control polices to maintain a safe and sterile medication area, clean rooms, and laminar flow hoods. Assists with medicine and supplies inventory management and control, including maintaining adequate stock levels, checking accuracy of pricing, and completing required regulatory documentation. Adheres to all standards, procedures, cleaning protocols, and infection control polices to maintain a safe and sterile medication area, clean rooms, and laminar flow hoods. Exercises sound judgment and developed clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety. May also be responsible for performing specific tasks and/or orienting other staff to the department. Able to serve as the primary trainer and competency administrator for new staff for inpatient pharmacy technician tasks including complex, high cost, and chemotherapy compounding. Able to perform advanced functions such as patient medication history interviews and EMR documentation independent of performance in other pharmacy tasks. Ability to independently research and resolve ADS Pyxis controlled substance discrepancies and complete resolution process with nursing/anesthesia/or other clinical users. Exercises sound judgment and developed clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety. May also be responsible for performing specific tasks and/or orient other staff to the department. Job Description: These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). EDUCATION: Other: Graduation from an accredited Pharmacy Technician program. CERTIFICATION & LICENSURE: PHRMTECHR-Registered Pharmacy Technician. OR PHARMC-Certified Pharmacy Technician. OR PHARMT-Pharmacy Technician. TYPICAL EXPERIENCE: 1year recent relevant experience. SKILLS AND KNOWLEDGE: Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations and laws and regulations. Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures. Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations and symbols commonly used in prescribing, dispensing, and record keeping of medications. Requires a basic working knowledge of legal requirements and accreditation standards including National Association of Boards of Pharmacy (NABP), The Joint Commission (TJC), Title XXII, United States Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA) and United States Pharmacopeia (USP). Ability to perform basic pharmacy buyer duties. Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines. General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), related pharmaceutical technology, EHR, and EPIC. Carry out calculations and execute basic math skills needed for common dosage determination. Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines. Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. Ensure the privacy of each patient's PHI. Build and collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives. PHYSICAL ACTIVITIES AND REQUIREMENTS: See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements Job Shift: Day/Evening Schedule: Full Time Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 32 Employee Status: Regular Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $39.75 to $49.68 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsHartford, CT
Job Purpose: Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy Educate patients on the services offered by the Shields Specialty Pharmacy Program Protect Shields values by keeping information confidential Job Duties: Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model. Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids. Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training). Perform other duties as assigned. Skills: Ability to verbally communicate a compelling reason why patients should use shields pharmacy. Strong verbal communication and phone skills. Enjoys talking with patients and can empathize with their situation. Proactively engaging patients telephonically. Ability to quickly build rapport and relate with patients over the phone. Self-motivation and ability to work effectively in an independent environment with a focus on patient advocacy. Excellent communication, organizational and prioritization skills Attention to detail. Ability to learn new processes and implement them quickly. Results-oriented with a positive outlook. A clear focus on high quality. Proficient in Microsoft Office particularly Excel, Word, and Outlook. Prior customer service experience / outbound call experience. Experience/ Education: Required Licensure/Certification: We are seeking licensed Connecticut pharmacy technicians. Nationally certified from PTCB or equivalent is strongly preferred but not required. Should licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: 0-1 years' experience as a Pharmacy Technician or related experience Education: High school diploma or GED required, Bachelor's Degree or PTCB/ExCPT License is strongly preferred

Posted 3 weeks ago

CareBridge logo
CareBridgeSaint Louis, MO
Pharmacy Tech II Hours: 10am-7pm or 11am-8pm EST with every 3 weeks rotating Saturday or Sunday Locations: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Pharmacy Tech II is responsible for the interpretation and data entry of moderately complex prescriptions, prior authorization processing, and troubleshooting adjudication issues. How you will make an impact: Verifies member information and inputs data for the pharmacists. Processes prior authorization requests from physicians' offices and ensures compliance with Medicare requirements; informs relevant parties of all prior authorization determinations. Provides resolution to grievances and appeals issues. Responds to inquiries from physicians and members related to formulary and prescription benefits Minimum Requirements: Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 4 days ago

Hy-Vee logo
Hy-VeeDes Moines, IA
Additional Considerations (if any): Must be 18+ At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Pharmacy Technician - Certified Department: Pharmacy FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications. Licensed, through a national certification program, as a pharmacy technician. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager, Staff Pharmacists Positions that Report to you: None Primary Duties and Responsibilities: Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Handles inquiries that do not require a pharmacist's expertise and judgment. Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist. Takes orders from or calls doctor's offices for refill prescriptions. Gathers patient information required to prepare prescriptions. Assists in maintaining correct patient information. Assists pharmacists in preparing prescription drug products for dispensing. Prepares and affixes labels to prescription containers. Prepares prescriptions to be mailed. Prepares and submits insurance claims. Files prescriptions after they have been dispensed. Reports any medication errors to appropriate personnel. Orders, checks-in, and stocks pharmacy supplies. Logs invoices as necessary. Performs cash transactions. Maintains cleanliness of pharmacy and dispensing area. Assists with third party insurance billing and trouble shooting. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to all statutes and regulations pertaining to a pharmacy technician. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Administer Vaccines as allowed by law Secondary Duties and Responsibilities: Assists in other areas of the store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables. Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations. Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data Education and Experience: High school diploma or equivalent. Certified as a licensed technician through a certified national program and maintains continuing education requirements to keep license active. Previous experience as a pharmacy technician or pharmacy clerk is preferred. If applicable, vaccination certification as required by law. Physical Requirements: Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day. There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs. Equipment Used to Perform Job: PC with pharmacy software and printer, cash register, C.A.R.S. ordering system, pharmacy balance, scanner, calculator, telephone, fax, and copier. Confidentiality: Maintains the confidentiality of the customer's private medical information according to the HIPPA act. Contacts: Has daily contact with customers, general public, and suppliers/vendors. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies. I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs. Accordingly, I acknowledge that exposure to hazardous drugs may cause acute and chronic effects. Failure to follow pharmacy policies and procedures may put me at greater risk of exposure to hazardous drugs. Are you ready to smile, apply today.

Posted 1 week ago

Shields Health Solutions logo
Shields Health SolutionsPortland, OR
Senior Pharmacy Technician Job Purpose: Within this role, this person will provide patient care by removing the barriers to medication access. Working with insurance companies and clinician offices to facilitate approval of medications through prior authorizations. Working with patients and a variety of funding sources such as foundations, or directly through manufactures to obtain financial assistance for high dollar co-pays. Provide phone support to patients by navigating a variety of pharmacy dispensing systems to adjudicate claims, refill medications, and increase adherence in patients. Job Duties: Directly communicate with insurance companies to facilitate the approval of medications. Navigate pharmacy operating systems to input data, perform adjudication on test claims and prepare action plans for follow-up. Effectively communicate across databases, electronic medical records and emails to document patient concerns, prior authorization status, and financial assistance needs. Review prescriptions with doctors' offices to ensure optimal care of the patient. Keep complete and accurate records of patient communications. Assist patients in the management of their pharmacy insurance claims. Work closely with pharmacists and pharmacy liaisons to provide an integrated approach quality patient care. Communicate directly with patients over the phone to assist them in all aspects of medication compliance. Research and investigate information to enable strategic decision-making by others. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolve problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Minimal in or out of state travel may be required. Perform other duties as assigned. Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who hold an active Oregon state pharmacy technician license. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Years of Experience: Required 1+ years as a Pharmacy Technician Education: High school diploma or GED required

Posted 3 weeks ago

T logo
TarryTown ExpocareWalpole, MA
Description As an Order Entry Pharmacy Technician, you will be licensed as a pharmacy technician who will work to enter new or refill orders, adjudicate insurance claims, and handle order exceptions. Requirements Great New Career Opportunity in Long-Term Care Pharmacy! Now Hiring Pharmacy Technician for our Order Entry Team Hours: Monday-Friday 8-hour shifts scheduled between 7:00 AM and 6:00 PM, including Saturdays, with one day off during the week. This role offers the potential for a sign-on bonus! Greater Boston Long Term Care Pharmacy - We are a long-term care pharmacy that provides specialized care for individuals with intellectual and developmental disabilities throughout the United States. If you are hardworking, dedicated and looking for a change in your career, we may have an opportunity for you! We are proud to offer: Competitive compensation Comprehensive healthcare benefits 401(k) retirement plan with company matching Paid time off Paid Holidays Opportunities to advance and grow your career And More! Duties & Responsibilities Accurately and efficiently enter new or renewed orders Adjudicate insurance claims and resolve rejections Properly handle order exceptions and clarifications such as refill-too-soon, invalid orders, etc. Communicate effectively with leadership and peers Achieve or exceed productivity standards in a fast-paced environment Required Skills & Abilities Minimum one year experience in a retail or long-term care pharmacy; 3+ years preferred. Must possess a Massachusetts State Board of Pharmacy Technician License. Must be PTCB Certified. Type an average of 60 wpm. Excellent verbal and written communication skills. Can meet order deadlines. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Understands basic pharmacy language to interpret prescriptions. Can perform pharmacy calculations. Is available for occasional overtime. Physical Requirements Must be able to withstand long hours of computer screen time. Repetitive motion deskwork.

Posted 30+ days ago

Harris Computer Systems logo
Harris Computer SystemsNew Hampshire, OH
As a Pharmacy Demo Specialist, you'll play a critical role in showcasing the value of our pharmacy solutions to prospective clients within our healthcare vertical. You will prepare and deliver compelling product demonstrations that effectively communicate the benefits of our software and services. Through your expertise and exceptional presentation skills, you will build strong client relationships, foster trust, and drive customer loyalty for this key subsidiary of Harris Computer. KEY RESPONSIBILITIES Work independently with mentors, peers, leadership and support to prepare and deliver competitive solutions presentations Work with mentors, peers and leadership to enhance persuasive, consultative selling skills Work with mentors to expand knowledge of our solutions and presentation delivery skills Identify and promptly communicate solutions and process issues that could negatively impact quality presentation event outcomes Maintain knowledge of practice, industry standards, and legal & regulatory requirements as advancements are made in area of clinical and / or specialty; this is to include maintaining professional licensure, continuing education, professional organization membership and networking Develop and nurture client relationships throughout the presentation event process and other client-facing activities Develop and maintain core presentation skills and competencies Develop and maintain consultative selling skills with the goal of identifying client challenges & problems through discovery, prepare, and delivery Maintain current knowledge and expertise of our solutions, version releases and technology Collaborate with leaders to deliver presentation event opportunities, priorities, competitive messaging and differentiation Manage the presentation event process & readiness throughout request, discovery, preparation, delivery and post event debrief and follow-up activities according to established best practices guidance Coordinate & collaborate with configuration and technology support to utilize the most current demonstration environment(s), version releases, and integration availability to tailor, prepare and deliver a meaningful presentation Select available published scripts and supporting reference materials to prepare and tailor to best present our solutions' value while avoiding redundant modification Participate and contribute to the post presentation event review & quality improvement process. Identify best practices, provide & receive constructive feedback and develop enhancements to existing presentation materials and processes. Gather competitive intelligence during the presentation event process activities and communicate appropriately Participate in ongoing cross-train initiatives ACADEMIC AND PROFESSIONAL QUALIFICATIONS Education Doctor of Pharmacy degree (PharmD) Experience & Skills Experience working with electronic health records (EHRs), pharmacy software, or other healthcare IT systems Strong public speaking abilities, comfortable presenting to groups of varying sizes; able to articulate complex information clearly and concisely. Able to effectively communicate with clients, colleagues, and stakeholders. Proficient in Microsoft Office Suite: Excel, PowerPoint, Word, etc. Able to quickly learn new software and adapt to changing technologies. Strong customer service orientation with a focus on building and maintaining client relationships. Experience with consultative selling methodologies preferred. Able to identify client needs and tailor presentations accordingly while building rapport and trust. TRAVEL REQUIREMENTS 50% travel WORK ARRANGEMENTS Remote role Peak times include end of month, end of quarter and end of year. During this time PTO time may be limited to meet business needs. SALARY 115K-130K

Posted 30+ days ago

Thrifty White Pharmacy logo
Thrifty White PharmacyDenison, Iowa
Pharmacy technicians play a vital role in the safe, effective, and efficient delivery of healthcare for patients. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our Pharmacy Technicians to practice at the top of their license. Now is a great time to start or grow your Pharmacy Technician career with Thrifty White Pharmacy! Looking to start your pharmacy career? Earn some dough as you grow and be a Certified Technician within 9 months! Become a Pharmacy Technician-in-Training where you will work part-time or full-time in the pharmacy while you learn the fundamentals of being a Pharmacy Technician. As a Thrifty White Pharmacy Technician-in-Training, you will be provided with top-notch multifaceted training through online modules, internal video trainings, and hands-on training – all at no cost to you! Already a Pharmacy Technician? Grow your career with Thrifty White! Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our Pharmacy Technicians to practice at the top of their license such as becoming immunization certified and learning long term care pharmacy. Competitive wages and hours of operation. Benefits for Full-Time Employees Include: Medical, Dental, Vision, Life 401k Employee Stock Ownership Plan Paid Holidays - Including your birthday! Paid Vacation after 90 days A few of the primary responsibilities include: Provides excellent customer service to customers by building loyalty and repeat business. Champions Thrifty White programs to patients such as Ready Refill, Medication Synchronization and HealthyPackRx and assists with enrolling patients. Supports the Pharmacist in Clinical Service offerings. Counts, measures, and packages medication in the appropriate container under pharmacist’s supervision and final approval to accurately fill prescriptions. Inputs prescriptions into the computer for accurate transmission to insurance companies. Applicants must: Be at least 18 years of age; Have a High School Diploma or GED equivalent. PHYSICAL DEMANDS The physical demands described here are representable of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position may include long periods of standing. While performing the duties of this job, the employee is also frequently required: to talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms.The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations. As a dynamic organization, we have a variety of different practice sites and positions. No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!

Posted 1 week ago

Hims & Hers logo
Hims & HersNew Albany, Ohio
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . About the Role: As a Lead Compounding Pharmacy Technician, you will be responsible for the completion of the daily tasks and next day preparation by team members. Additionally, as Lead Technician you will assist in the further development and implementation of daily/ overnight weekend workflow documents. You will report to the lab manager and compounding pharmacist. This is an opportunity to assist in the seamless transitions from day to day and weekend to week day operations ensuring the uninterrupted flow of production in the labs. You Will: Create a daily workflow plan for the technician team ensuring that daily, weekly and monthly tasks are being completed Develop a daily, weekly and monthly pharmacy technician task sheet as well as a downtime task sheet Delegate tasks and workflow items when necessary Lead team effort by accomplishing daily, weekly production tasks Train additional pharmacy technicians on the role and responsibilities that are unique to alternative shift technicians Work closely with R&D while performing scale-ups with any new liquid tableting formulas. Know how to troubleshoot any tablet press and help train new technicians. Organize and restock work areas during and prior to end of shift, cycle count and remove expired medication. Interview applicants for pharmacy technician positions Practice all state and federal pharmacy regulations for the ordering, handling, and management of prescriptions and/or prescription drug products Maintain all security and privacy rules regarding the use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulations Update and maintain patient profile records as necessary according to state pharmacy regulations Review weekly pharmacy huddle updates for new information Drive quality efforts by adhering to standard operating procedures Follow all state and pharmacy regulations and rules as designated by the Ohio State Board of Pharmacy and the Food and Drug Administration (FDA) Maintain a clean and safe work environment as mandated by USP 797 and USP 800 Transition compounded medications through various states of workflow Protect patients and employees by adhering to strict infection-control and cross-contamination policies and protocols. You Have: 4+ years as a compounding pharmacy technician with lead experience Active Certified Pharmacy Technician registration with the Ohio Board of Pharmacy Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy Ability to work flexible shift times within alternative schedule demand Attention to detail Strong independent work ethic Willingness to work in a team environment and promote company culture Proficiency in English, verbal and written Proficiency in Windows based computer systems Our Benefits (there are more but here are some highlights): Competitive salary & comprehensive health benefits including medical, dental & vision Conditions of Employment: This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required. This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR). Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs. Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .

Posted 30+ days ago

OU Health logo
OU HealthOklahoma City, Oklahoma
Position Title: Clinical Pharmacy Specialist- Stephenson Cancer Center- Breast Oncology Department: SCC Pharmacy Job Description: New to OU Health? Ask your recruiter about our competitive total rewards package including a $3,000 or $5,000 sign-on bonus and potential r elocation assistance (if you are outside of 100 miles from us)! Discover the OU Health Way to fighting cancer and a place to belong. OU Health Stephenson Cancer Center is looking for a clinical oncology pharmacist for our breast oncology clinic. As Oklahoma’s only NCI-designated and academic health system-based cancer center, our clinical oncology pharmacists are on the front line provider direct care to oncology patients, working as an integral part of the oncology care team. As part of being within an academic health system, we are also involved with our college of pharmacy and other health sciences colleges on campus, including teaching, precepting, and research. I you are ready to contribute to bringing transformative, patient-centered care, OU Health Stephenson Cancer Center is the place for you! General Description: Under the general direction of the Associate Vice President of Pharmacy, the Ambulatory Care Clinical Pharmacy Specialist is responsible and accountable for the provision of safe and effective medication management for a wide variety of patients with chronic health conditions in the outpatient ambulatory care setting. Essential Responsibilities: Provide direct patient care and act as a transition of care for patients with chronic health conditions in the ambulatory care setting. Proficiently provide disease state and comprehensive medication management with evidence-based recommendations as an active member of a multidisciplinary. Complete patient monitoring and review patient charts to identify, prevent, or mitigate drug-related problems, improper drug or dose selection, sub therapeutic dosage, over dosage, adverse drug reactions, drug interactions, failure to receive drugs, untreated indications, medication use without an indication, and treatment failures. Facilitate medication access and specialty medication procurement for patients including assistance with prior authorizations and other mechanisms to ensure patients receive medication therapy in a timely manner. Participate in patent care services including patient advocacy, public health initiatives, wellness and health promotion. Assess assigned clinic care area to assure drug utilization and ensure drug access is aligned with patient care needs and regulatory standards. Actively identify practice related issues which require evaluation and facilitate clinical projects, quality improvement initiatives as needed to advance practice. Identify, design, and implement improvements in the medication-use system to advance patient safety, maximize therapeutic outcomes, or control costs. Maintains proficiency in preceptor roles. Develop student, resident, and staff training experiences/competencies and create relationships for teaching and training opportunities. Understand the importance of the 340B Pricing Program and work directly with the 340B Team to optimize opportunity in assigned clinical area. General Responsibilities: Performs other duties as assigned Minimum Requirements: Education: Doctorate (PhD or MD) from an accredited pharmacy degree program. Experience: PGY-1 Pharmacy Residency (preferred) or 3 years of experience as a clinical pharmacist. Licensure/Certifications/Registrations Required: Licensure as a Doctor of Pharmacy by the Oklahoma State Board of Pharmacy. Certificate as a preceptor by the Oklahoma State Board of Pharmacy when eligible. Board Certified Pharmacotherapy Specialist certification preferred. If an applicant does not have an OK State Board of Pharmacy License, they will be hired as a Graduate Intern and required to obtain the OK State Board of Pharmacy License within 6 months. Knowledge, Skills & Abilities: Knowledge of ambulatory care practice and service. Expertise in advanced pharmacy practice, specialty medication therapy management, and specialty evidence-based medicine in area appropriate for clinical assignments Excellent verbal and written communication skills Proficient with the use of Microsoft Office tools #CB Current OU Health Employees- Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Posted 2 days ago

A logo
Albert Einstein Medical CenterPhiladelphia, Pennsylvania
Job Details The Pharmacy Technician Supervisor is responsible for supervising pharmacy technicians, ensuring compliance with regulatory requirements, and maintaining the quality of pharmaceutical services. This role includes training staff, managing workflow, and collaborating with pharmacists and other healthcare professionals. Job Description EDUCATIONAL/TRAINING REQUIREMENTS: High school diploma or equivalent preferred Leadership/Supervising experience preferred __________________________________________________________________ CERTIFICATES, LICENSES, AND REGISTRATION: Pharmacy Technician Certification preferred Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Albert Einstein Medical Center Primary Location Address 5501 Old York Road, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance. For more benefits information, please click here

Posted 1 week ago

R logo
RoRomeoville, IL
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Lead Compounding Pharmacy Technician you will be responsible to oversee the daily operations of our non-sterile compounding team, with a focus on both hazardous and non-hazardous medication preparation at our Romeoville, IL facility. This role is pivotal in ensuring that all compounding activities are performed safely, accurately, and in full compliance with applicable regulations and internal standards, including adherence to proper protocols, standard of operations and safety procedures. As Lead Compounding Technician, you will be responsible for managing and supporting a team of technicians by coordinating daily workflows, overseeing scheduling, maintaining inventory, and ensuring consistent application of Standard Operating Procedures (SOPs). You will play a key role in technician training and development, performance monitoring, and operational troubleshooting. Working closely with the Lead Compounding Pharmacist and under pharmacist supervision, you’ll help drive a culture of excellence in pharmaceutical compounding, while also partnering with cross-functional teams to address operational needs and ensure an exceptional experience for our patients. This posting is for our location in Romeoville, Illinois . This hire is for a full time role. What You'll Do: Direct and oversee daily operations of the compounding technician team, ensuring efficient execution of workflows and shift coverage Lead performance management efforts, including coaching, conducting regular 1:1s, and delivering feedback to drive accountability and growth Own technician training and development; implement onboarding, enforce adherence to SOPs, and ensure competency in gowning and hazardous drug handling Supervise and perform the compounding of non-sterile hazardous and non-hazardous medications, ensuring compliance with all regulatory and quality standards Establish and maintain a clean, safe, and inspection-ready work environment through leadership in sanitation and compliance practices Work closely with Lead Compounding Pharmacist resolving operational issues related to compounding, meeting order demand and quality Partner closely with the Lead Compounding Pharmacist and PIC to ensure ongoing compliance with USP , , and all federal and state pharmacy regulations Act as a key cross-functional liaison to supply chain, engineering, quality, and product teams to drive process improvements and operational scalability Collaborates with key administrative functions including technician scheduling, inventory management, and cycle counts; ensure timely and thorough training of all staff with proper documentation; develop and track team metrics and performance goals to drive operational excellence and accountability What You'll Bring to the Team: Licensed Pharmacy Technician in the state of Illinois; PTCB certified High School Diploma or equivalent Minimum of 2 years of pharmacy technician experience, with prior leadership or supervisory experience strongly preferred Ability to work on site 40 hours per week (Monday-Friday) plus rotating weekends Proven experience in non-sterile compounding, including hazardous and non-hazardous drug preparation, with a strong understanding of USP and guidelines Demonstrated leadership ability with experience training, mentoring, and managing pharmacy technicians in a fast-paced environment Strong organizational and administrative skills, with experience in scheduling, inventory control, cycle counts, and documentation management Deep knowledge of proper gowning techniques, PPE usage, and safe handling practices for hazardous materials A commitment to quality, accuracy, and compliance, with the ability to enforce SOPs and uphold regulatory standards Excellent communication and interpersonal skills to effectively collaborate with pharmacists, cross-functional teams, and direct reports Proactive problem-solving mindset with the ability to identify process improvements and implement practical solutions Schedule & Availability: This is a full-time role with shifts primarily scheduled Monday through Friday, plus every other Saturday. A rotation system is in place to ensure fair distribution of weekend shifts While we strive to maintain consistent schedules, flexibility is required , as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs Advanced notice of at least two weeks will be provided for any changes to the regular schedule Please note that shift structures may be adjusted in the future based on evolving business needs We've Got You Covered: Full medical, dental, and vision insurance + OneMedical membership Healthcare and Dependent Care FSA 401(k) with company match Flexible PTO Wellbeing + Learning & Growth reimbursements Paid parental leave + Fertility benefits Pet insurance Student loan refinancing Virtual resources for mindfulness, counseling, and fitness The target base salary for this position ranges from $53,100 to $62,000 , in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy here .

Posted 30+ days ago

R logo
RoRomeoville, IL
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Compounding Pharmacy Technician , you will be responsible for the accurate and safe preparation of non-sterile hazardous and non-hazardous medications in accordance with regulatory guidelines, internal Standard Operating Procedures (SOPs), and quality standards at our Romeoville, Illinois facility. As a Compounding Technician, you will support daily production by preparing, labeling, and packaging compounded medications. You will be expected to follow strict gowning protocols, ensure proper handling of hazardous materials, and maintain a clean and compliant work environment. You will collaborate closely with pharmacists, leads, and fellow technicians to ensure timely and accurate fulfillment of compounded prescriptions. This role reports direct to the Lead Pharmacy Technician. This posting is for our location in Romeoville, Illinois . This hire is for a full time role. What You'll Do: Prepare non-sterile hazardous and non-hazardous compounded medications according to USP , , and company SOPs Adhere to strict gowning, personal protective equipment (PPE), and safety procedures for hazardous drug handling Accurately measure, mix, label, and package compounded prescriptions in a timely manner Maintain a clean, organized, and compliant work environment by following validated cleaning protocols Document all compounding activities and batch records with accuracy and completeness Support inventory management through stock rotation, restocking supplies, and cycle counting Report any deviations, equipment issues, or safety concerns promptly to the Lead Technician or Pharmacist Assist in receiving, storing, and verifying ingredients and supplies in accordance with regulatory guidelines Participate in training and ongoing education to stay current with compounding standards and internal procedures Collaborate with pharmacists and team members to troubleshoot and resolve production or fulfillment issues What You'll Bring to the Team: Active Pharmacy Technician License in State of Illinois; PTCB certification preferred or required High School Diploma or equivalent Minimum of 1 year of experience in non-sterile compounding sterile compounding experience preferred Ability to work on site 40 hours per week (Monday-Friday) plus rotating weekends Understanding of USP and and safe handling of hazardous substances Ability to follow SOPs and safety protocols with high attention to detail Familiarity with proper gowning techniques and PPE use Strong organizational skills and commitment to accuracy and compliance Positive, collaborative attitude and ability to work in a fast-paced, team-oriented environment Proficiency in pharmacy systems and basic computer applications Willingness to learn, grow, and contribute to a high-performing team Schedule & Availability: This is a full-time role with shifts primarily scheduled Monday through Friday, plus every other Saturday. A rotation system is in place to ensure fair distribution of weekend shifts While we strive to maintain consistent schedules, flexibility is required , as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs Advanced notice of at least two weeks will be provided for any changes to the regular schedule Please note that shift structures may be adjusted in the future based on evolving business needs We've Got You Covered: Full medical, dental, and vision insurance + OneMedical membership Healthcare and Dependent Care FSA 401(k) with company match Flexible PTO Wellbeing + Learning & Growth reimbursements Paid parental leave + Fertility benefits Pet insurance Student loan refinancing Virtual resources for mindfulness, counseling, and fitness The target hourly rate for this position ranges from $21/hr to $23/hr , in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy here .

Posted 30+ days ago

Mixlab logo
MixlabLos Angeles, CA
Mixlab is seeking a mission-driven and operationally-minded Regional Director of Pharmacy Operations to oversee pharmacy operations across multiple sites and ensure continued excellence in quality, compliance, and service. This role will serve as the PIC at our CA facility as well as assist in scaling our operations nationally, managing pharmacy performance, supporting compliance efforts and supporting our lab leaders and pharmacists to deliver best-in-class care for pets and their parents. The Regional Director of Pharmacy Operations will partner closely with senior leadership across Operations, Sales, Product, and Quality to deliver against Mixlab’s business goals, while maintaining strict adherence to USP guidelines and all relevant state and federal regulations. Hours of Operation are Monday-Friday: 8AM-6:00PM, Saturday: 8:00AM-4:30PM Operational Responsibilities Work alongside the executive team to hone efficiencies, elevate production and uphold operational standards including performance metrics, safety, and compliance Provide direct leadership and oversight of pharmacy operations across both the NY and FL labs. Serve as the PIC for one site (CA) while supervising the designated PICs at Mixlab WI and Mixlab TX. Supervise and support the growth of on-site pharmacists and pharmacy technicians across CA, TX and WI labs. Ensure consistent operational standards, SOP implementation, and performance metrics across both sites. Collaborate closely with site-level pharmacists, technicians, and corporate teams to drive improvements and efficiencies. Work with logistics, supply chain, care, compliance, and engineering teams to ensure seamless end-to-end operations. Own and drive KPIs including but not limited to: Prescription turnaround time: Target new scripts Order accuracy rate: Maintain ≥99.9% across both sites Inventory accuracy: ≥98% via monthly reconciliation audits Labor efficiency: Script per FTE > as defined by quarterly goals Daily Site Script and revenue goal: 100% On-time delivery rates: 92%+ for standard and expedited shipping. Monitor and analyze production workflows to identify and resolve process inefficiencies. Develop and implement capacity planning tools, shift scheduling optimizations, and technician utilization models to meet demand. Process, compound, and review medication orders as needed Compliance Responsibilites Act as the designated person for compounding for CA Site per USP defined as follows: Compounded nonsterile preparations: The responsibility of the designated person(s) includes but is not limited to: Overseeing a training program to ensure competency of personnel: Personnel with direct oversight. Cleaning personnel. Personnel that compound CNSPs. Personnel that perform in-process checks. Personnel that perform final verification. Personnel that dispensing CNSPs. Certifiers/contractors/inspectors/surveyors. *Designated person can delegate training to an assigned trainer. Selecting an acceptable and reliable source to obtain non-active pharmaceutical ingredients (API) components when they are not available via an FDA-registered facility. Monitoring and observing compounding activities and taking immediate corrective action if deficient practices are observed. This includes evaluating when individuals should be excluded from working in compounding areas, which is based on the risk of contaminating the CNSP and the environment. Ensuring that policies and procedures are fully implemented. Making or approving any change(s) or alternations(s) to policy and procedure. Reviewing and approving all policies and procedures initially and at least every 12 months to ensure they reflect current practices. Ensure that follow-up is carried out if problems, deviations, or errors are identified. Have a process that allows for special accommodation for personnel if the quality of the CNSP is maintained and the environment will not be affected. Ensure there is an area designated for nonsterile compounding. Ensure that the organization has a formal, written quality assurance (QA) and quality control (QC) program. Have training, experience, responsibility, and authority in quality assurance. Reviews and documents the QA and QC program at least every 12 months. Reviews all complaints to determine whether the complaint indicates a potential quality problem with the CNSP. Determines whether a CNSP is expected to retain its integrity or quality when temperature excursions occur when compared to USP . Act as the Performance Improvement Coordinator for CA site: Assist with the compounding of non-sterile pharmaceutical preparations Maintain knowledge of and follow applicable SOPs, USP chapters , , and all relevant chapters and regulatory standards Ensure collection of quality related data (e.g. internal/external variances, compound potency, chemical purity) Participate in Performance Improvement (PI) activities, internal audits, training documentation, and variance analysis Participate in preparation of the Annual PI Report with the Compliance team Report ADRS, internal quality concerns, etc. to applicable agency Conduct and complete documentation on annual reassessments Conduct CQI activities in conjunction with the VP of and OPS and Compliance People & Cross Functional Responsibilities Develop the leadership teams at each respective team to deliver on our core values of make it happen, do what’s right, and mix with love. This entails helping them coach their employees, leading process improvement projects, and thinking big picture on who we can ensure Mixlab provides superior service Prepare site teams for the next level of managers for each respective function - processing and compounding Collaborate with the digital and AI team to provide guidance on product features Communicate with Veterinarians and their staff and Pet Parents as required Required Qualifications Active Pharmacist license in California; ability to obtain others as needed. Multiple state licenses preferred. 5+ years of experience in pharmacy operations, with at least 2 years in multi-site leadership roles. Deep knowledge of non-sterile compounding and regulatory requirements (USP 795/800). Proven track record managing quality and compliance across pharmacy operations. Experience leading diverse, distributed teams with 30+ FTEs. Strong communication skills and ability to influence across levels and functions. Highly organized, data-driven, and comfortable in a fast-paced, rapidly changing environment. Travel required (up to 25%) to pharmacy sites across the U.S. Preferred Qualifications Experience in veterinary pharmacy or startup/high-growth environments. Multi-State Licensure. Prior success navigating NABP, state inspections, or DEA audits. Familiarity with pharmacy software platforms and workflow automation tools. What We Offer Competitive salary, equity, and performance bonus 100% employer-paid health, dental, and vision insurance 401(k) plan with annual match Generous PTO, parental leave, and paid holidays Annual pet care allowance and wellness benefits Opportunity to help shape the future of pet healthcare Relocation Package for exceptional candidates

Posted 1 week ago

Shields Health Solutions logo
Shields Health SolutionsIrving, TX
Manager Patient Services The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare.  Applicant should be service-oriented with a motivational style incorporating a clear focus on performance accountability and employee development. The applicant must be able to work as a member of a close-knit team. The Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model.  The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings.  The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons Key Responsibilities Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics Coach and develop liaison team and instill Shields culture at health system partner site Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency Establish credible relationships with stakeholders at health system partners including clinic leadership and pharmacy teams up to Manager and Director levels Ensure a high level of partner satisfaction by proactively communicating the value of Shields’ clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives Provide performance updates to Shields leadership team Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach Ensures coverage for Specialty Liaisons when absent from work Effective problem-solver who works through barriers for success within clinics and with the support staff within the home office Identifies issues within a clinic and works with their manager to create tangible action plans to improve performance and ensures timely implementation of improvement efforts Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities Identifies, assesses and contributes to continuous process improvement and optimization initiatives Provides subject matter expertise to hospitals and clinics within their span of control Other duties as assigned Education & Experience Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus. Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word This candidate will be able to quickly learn other programs and extract relevant information Possess strong organizational skills is a must Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement Motivates and inspires Results orientation Relationship builder Collaborative, team player A passion to help people Drive to succeed Confidential California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Shields Health Solutions logo

Clinic-Based Pharmacy Technician

Shields Health SolutionsManhattan, NY

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Job Description

Job Purpose:

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team.

Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.

Job Duties:

  • Provide "legendary" care to hospital patients by providing a full suite of custom medication management services
  • As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
  • Educate prospective pharmacy patients on how hospital serves patients and improves their overall care.
  • Support outpatient retail and specialty prescription medication needs.
  • Grow the specialty pharmacies patient population
  • Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions.
  • Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list.
  • Help develop new processes to ensure smooth operations and patient care.
  • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
  • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
  • Answer, resolve and triage inbound inquiries.
  • Perform refill reminder calls under the supervision of a pharmacist.
  • Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance.
  • Ensure appropriate documentation in all required systems/tracking mechanisms.
  • Manage, organize, and update relevant data using database applications.
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
  • Identify trends, resolves problems; recommend improvements; implement change.
  • Actively participate in process improvement initiatives.
  • Act as a value-added business partner to stakeholders throughout the organization.
  • Protect organization's value by keeping information confidential.
  • Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.
  • Willing to do whatever is necessary for the betterment of the Company.
  • Other duties as assigned.

Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 2 years, Preferred 3-5 years' experience as a Pharmacy Technician

Education: High School Diploma or GED required

Job Salary: An employee in this position can expect a salary rate between $64,350 and $70,000 plus bonus pursuant to the terms of an any bonus plan if applicable. The actual salary will depend on experience, geographic location, and other factors permitted by law.

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