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Vetsource logo
VetsourcePortland, Oregon
Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them. If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you. At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don’t meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply! WHO WE ARE LOOKING FOR Administrative Operations Pharmacy Technician The Administrative Operations Technician is a versatile floater role that assists with returned mail across all pharmacy locations, supports Script Processing Technicians as needed, and fills in for onsite technicians at our Portland, OR Pharmacy. Under the supervision of Pharmacy Services, the technician will manage donations and destruction of returned prescriptions, process mailed-in and faxed prescriptions, and provide backup support to onsite teams, ensuring smooth operations and adherence to established protocols. This position is a full-time, on-site role based at our Pharmacy Warehouse near Gresham, OR. This position requires 40 hours per week, typically scheduled Monday-Friday between 6:30 AM - 3:00 PM. WHAT YOU'LL DO Process and sort returned packages by category (standard, controlled substances, retail orders) and enter return information for tracking. Remove HIPAA information from packaging and medication labels and sort items eligible for charity donations. Update VBoss accounts with return information, notations for customer and call center visibility, and manage Autoship cancellations due to address issues. Track controlled substances in regulatory documents, archive completed reports, and prepare charity donation items with proper labeling. Coordinate with charity organizations and the PIC for donation logistics and maintain open communication with Call Center Leadership for client contact requests. Prescription Processing, including accurate input of all prescriptions and patient data in compliance with policies, record medical comments and other relevant information for pharmacist review, verify prescription name matches screen, profiles correct drug and package size, and correctly calculate quantities needed for corresponding directions and conversions to/from metric system. Data Management, including inputting prescription approval information and respond per policies, process approval/denial authorizations, and making correct decisions on prescription actions. Provide technician support to onsite teams as needed. WHAT YOU BRING 2+ years of experience in a mail-order pharmacy setting or equivalent experience/training 2+ years of customer service experience High school diploma or equivalent Pharmacy Technician License or Certification with the Oregon Board of Pharmacy Outstanding organizational, time management, and judgement abilities, working both independently and collaboratively Excellent computer skills, including the capability to learn and navigate unfamiliar systems and multitask across applications Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders Team oriented: communicate and work well with others Capacity to start and stop projects seamlessly while maintaining attention to detail Preferred Experience and Qualifications: Post-high school course in medical terminology Completion of a recognized technician training program Veterinary experience WORKING CONDITIONS Environment where dogs are present if in the office Lifting and shelving items weighing up to 50 pounds repeatedly Ability to work standing on pressurized concrete for long periods of time Occasionally stooping, lifting, and/or bending Occasionally reaching overhead and using a step ladder WHAT CAN YOU EXPECT FROM VETSOURCE In addition to an inclusive and welcoming culture, Vetsource also offers: Competitive pay and benefits including medical, vision*, dental, and life insurance Employee Assistance Program Pet insurance* and Virtual vet care PTO, Holidays, Floating Holidays, and Volunteer Day Retirement Savings Plan (401k/ RRSP) with employer matching program Paid parental leave Flexible scheduling and remote work where possible The opportunity to join one of our Associate Resource Groups, and fun company events! For Canadian based associates these specific benefits are not included* OUR VALUES In addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive! Pay range (US based applicants): $20.00 - $24.00 / hour Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity. The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process in the US includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email careers@vetsource.com , or if you have general questions relating to this process. No agencies please. We are an equal opportunity employer. Vetsource is an E-verify employer. www.vetsource.com

Posted 2 weeks ago

Thrifty White Pharmacy logo
Thrifty White PharmacyFargo, North Dakota
Pharmacy Intern Thrifty White Pharmacy is seeking a Pharmacy Intern in #085 Fargo, North Dakota to provide exposure in all aspects of the community pharmacy setting and to let them practice as many pharmacist duties as they are prepared to handle (per State Board requirements). A few of the primary responsibilities include: Providing excellent professional service to customers to build loyalty and repeat business. Helping prepare hard copy insurance claims when necessary. Obtaining and documenting approval for refill prescriptions from physicians to ensure proper authorization is recorded on all prescriptions. With experience; counseling patients on their medications. Works with the Pharmacist Preceptor to learn all functions of the Pharmacist's job. Providing and promoting immunizations in store and with local employers, community centers, and government officials. Answering patient questions in the OTC aisles and becoming familiar with products offered there. Supporting full completion of Medication Therapy Management activities. Prepares information for Pharmacists to complete Comprehensive Medication reviews and assists in these meetings with patients. Seeking out and pursuing opportunities to educate at senior centers, employers, doctor's offices, public officials and other community gatherings. Making antibiotic call backs after 3 days of patient being on antibiotic to see if the therapy is helping and if the patient has any questions or concerns. Good attendance and punctuality is required in order to fulfill the essential job functions. PHYSICAL DEMANDS The physical demands described here are representable of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may include long periods of standing. While performing the duties of this job, the employee is also frequently required: to talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Applicant must have or be able to receive a pharmacy intern license and not have any federal sanctions. We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family. Thrifty White Pharmacy is an Equal Opportunity Employer. Pharmacy Innovator of the Year by Drug Store News We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations. As a dynamic organization, we have a variety of different practice sites and positions. No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!

Posted 30+ days ago

Blink Health logo
Blink HealthPittsburgh, PA
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! This is a Full time Onsite role Responsibilities: Enter pharmacy related data as necessary to verify accuracy and completeness of information and proactively seek additional sources when necessary to meet data entry requirements for our pharmacy operations team Work to resolve common data entry issues with internal stakeholders Strive to meet and exceed structured performance targets. Document all process information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Hours/Location: Shift : 40hours/week ( rotational shifts between 9am-8pm) Rotating schedules from 9 AM -5 PM EST and 10 AM -6 PM EST with 12 PM -8 PM EST shift around every two months All shifts require one or two Saturdays in a month shift from 9 AM -5 PM EST Onsite full time position in Pittsburgh (Robinson Township) Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking $18 per hour rates to start Requirements: Desire to work in a customer/patient-centric role High school diploma or GED required Customer service experience preferred Strong verbal and written communication skills A passion for providing top-notch patient care Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

Blink Health logo
Blink HealthBoise, ID
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Hours/Location: Shift: 3 available Shift Options Rotating shifts, 40 hours/week between 6 AM - 7 PM MST, Monday- Friday OR 10 AM - 6 PM MST, Monday- Friday (Fixed Shift) OR 11 AM - 7 PM MST, Monday- Friday (Fixed Shift) All shifts require 1 Saturday shift, every 4 weeks of 7 AM - 3 PM MST Onsite full time position in Boise Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Daily snack stipend for onsite marketplace Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor’s degree strongly preferred Customer service experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

Blink Health logo
Blink HealthPittsburgh, PA
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Full time position hourly, on-site role in Pittsburgh (Robinson) Availability for Monday-Friday across various 8 hours shifts : 8am- 4pm EST , 9am- 5pm EST, 1pm- 9pm EST Availability for rotating Saturday shifts 9am-5pm Scheduling flexibility, as your schedule may change over time according to business needs Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Daily snack stipend for onsite marketplace Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor’s degree strongly preferred Customer service experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

Blink Health logo
Blink HealthChesterfield, MO
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Location: Onsite, 400 South Woods Mills Rd, Suite 100, Chesterfield MO Hours: Fulltime, 40 hrs/week, Monday- Friday 7am-7pm rotating 5 8 hr shifts and every 3rd Saturday 8am-4pm What You’ll Do: Receive, enter, and process prescriptions as per Blink protocols Assists in the preparation of prescription orders, including management of workflow, dispensing, and shipping Maintenance of inventory including inventory storage, ordering, rotating and beyond use dating Place outbound phone calls and receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Provide patient care to accurately support our programs and triage to a pharmacist when required What You’ll Need: Active Pharmacy Technician license in the state of Missouri (in good standing and unrestricted) National certification as a pharmacy technician through PTCB or NHA preferred 1+ years pharmacy technician experience required Ability to work rotating schedules and every 3rd Saturdays Strong command of the English language Ability to solve problems and work as a team player in a fast-paced environment Ability to stoop, stand, and/or walk for long periods of time Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

Blink Health logo
Blink HealthSt. Louis, MO
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! This is a hybrid position based out of our Chesterfield, MO location. What You’ll Do: Perform daily Quality Assurance evaluations on all lines of business, meeting or exceeding the assigned productivity targets Conduct patient interaction evaluations for Patient Services phone, chat and emails Conduct pharmacy workflow audits, such as Prior Authorization process adherence and data entry for the Hub Identify trends and opportunities to improve quality in patient interactions and workflow adherence. Communicate these opportunities to QA leadership or other pertinent stakeholders. Collaborate with agents, leaders, and other QA analysts to identify best practices, knowledge gaps and opportunities to enhance protocols, scripting, training and Knowledge Base articles. Remain current on our products, protocols, scripting, new clients, features and departmental processes Participate in calibration sessions to ensure consistency in grading and auditing practices. Serve as a subject matter expert for assigned business segment(s), and function as the expert scoring interactions that others will be calibrated against. Facilitate discussions to explain rationale for scoring, actively listen and make recommendations as necessary to the appropriate scorecards to drive improvement in calibration scores Cross train to be able to evaluate quality on other business segments as needed Complete other duties as assigned What You’ll Need: A minimum of 2 years of QA experience in a contact center or hub pharmacy environment Experience with healthcare, insurance, or other highly regulated industry preferred Track record of strong performance and QA scores Attention to detail with a knack for precision Analytical and process oriented Comfortable in a fast-paced environment Ability to work independently and as a member a team Confident, patient, respectful, and a clear communicator Passion for problem solving and troubleshooting Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 1 week ago

PersonalRX logo
PersonalRXEast Rutherford, NJ
PersonalRX – Modern Pharmacy with a Human TouchReady to leave the retail grind behind and make a bigger impact in patients' lives?Join PersonalRX, a fast-growing, patient-centered mail-order pharmacy that’s redefining how pharmacy care is delivered across the U.S. With our “concierge-style” approach and cutting-edge technology, we deliver medications with the personalized service people deserve—without the long lines and rushed interactions of a traditional pharmacy. We’re looking for a Pharmacy Dispensing Technician in our Data Entry team who is detail-oriented, tech-savvy, and licensed in New Jersey with CPhT certification. If you're passionate about patient care, excited by innovation, and seeking a role with no retail counter, no weekends, no night shifts, and real career growth, this is the opportunity for you.Location: East Rutherford, NJSchedule: Mon–Fri, 9:00 AM–5:00 PM Why Join Us? Competitive hourly pay Annual performance bonuses Stock options – earn a stake in our success! Career growth & promotion opportunities No standing on your feet all day Direct access to leadership – we move fast and value your input Modern, collaborative environment First-shift hours with better work-life balance – no nights, no weekendsWhat You’ll Do Accurately enter prescriptions into our pharmacy system Assist with prior authorization processing and documentation Collaborate with QA Analysts and Pharmacists on order accuracy and re-ship decisions Communicate with doctors or patients for out-of-stock medications Help patients resolve payment or insurance issues Update patient information (e.g., address, insurance, credit card) Run test claims for potential patients to determine co-pays Maintain patient notes and follow up proactively—especially during insurance transitions All work is performed under close pharmacist supervision with continuous training Expect to be cross-trained in related pharmacy roles for broader skill development Requirements Certified Pharmacy Technician (CPhT) Licensed in the State of New Jersey Organized, accurate, and motivated by patient care Comfortable with pharmacy software and modern digital systems Strong communication and teamwork skills We recently raised significant capital and are rapidly expanding—this is a chance to get in early, grow your career, and help shape the future of pharmacy care. Want to see what patients say about us? Check us out on YouTube .Apply today! Powered by JazzHR

Posted 1 week ago

PersonalRX logo
PersonalRXEast Rutherford, NJ
Dispensing Pharmacy Technician (Full-Time) – NJ Licensed Pay: $21.00 - $23.00 per hour Job description: Job description: Pharmacy Technician (Full-Time) – NJ Licensed Location: Remote Order-Based Pharmacy | PersonalRX (https://www.personalrx.com) Pay: $21.00–$23.00/hour (based on experience)+ Bonus + Stock Options Fast-growing company | Opportunity for advancement | No retail counter duties About Us PersonalRX is a fast-growing mail-order pharmacy that’s changing the way patients experience pharmacy care. Our unique “Patient Concierge” model puts patients first, ensuring personalized service and streamlined medication delivery — no standing in lines, no waiting on hold. Learn more about us at personalrx.com or search for our patient testimonials on YouTube. About the Role We are seeking a Full-Time, Pharmacy Technician with a current New Jersey Pharmacy Technician License and CPhT or EXCPT certification to join our dynamic team. You’ll play a key role in supporting our growing patient base by preparing and dispensing medications using both automated and manual systems. Unlike traditional retail settings, this position offers variety in your daily responsibilities — without the constant customer-facing retail pressure. Key Responsibilities Prepare and label prescription orders for dispensing Dispense medications using automated equipment and manual methods (vials/bottles) Stage prescriptions for final pharmacist verification Manage stock: mark out-of-stock items, reverse status when restocked Place medication orders via our internal system Collaborate with pharmacists and patient care specialists for reshipments Maintain HIPAA compliance and protect patient data Complete required company training and certifications Participate in cross-training for other pharmacy-related roles Required Qualifications NJ State Pharmacy Technician License (Active) National Certification: CPhT (PTCB) or EXCPT (NAHP) Basic computer literacy and comfort working with pharmacy systems Detail-oriented with strong communication and organizational skills What We Offer Competitive hourly pay: $21.00–$23.00/hr (based on experience) Performance-based annual bonus Stock options for high performers Health benefits (medical) Paid Time Off + Holiday Pay Growth potential & promotional opportunities Work in a non-retail, supportive environment focused on efficiency and care We’ve recently raised significant capital and are investing in new technology and expanding our team. If you're a motivated pharmacy technician who thrives in a fast-paced, innovative environment — we want to hear from you! Apply Now! A member of our executive team will personally reach out to qualified applicants. PersonalRX is proud to be an Equal Opportunity Employer. We welcome applicants of all backgrounds, including race, gender identity, sexual orientation, religion, veteran status, disability status, and more. Job Type: Full-time Benefits: 401(k) Employee stock purchase plan Free parking Health insurance Opportunities for advancement Paid time off Referral program Retirement plan Work Location: In person Powered by JazzHR

Posted 1 week ago

Grace Health logo
Grace HealthCorbin, KY
Summary: Assists in providing pharmacy services to patients ESSENTIAL DUTIES AND RESPONSIBILITIES: Assists in dispensing of prescriptions by compounding, mixing suspensions, counting tablets or pouring liquids under pharmacists’ supervision. Being familiar with correct prescription terminology used. Checks all prescriptions for completeness of information. Verifies patient information and proper provider authorization. Enters patient data and prescription information into computer system. Prepares prescription labels. Assists with filing of invoices. Computes prices of prescriptions. Assists with inventory control of medications and supplies. Helps order supplies and medications. Receives and shelves medications. Checks regularly for outdated medications. Provides non-drug information to patients and answers simple inquiries. Operates cash register and performs transactions. Give patients proper receipts. Cleans pharmacy equipment, utensils, and work area. Determines 340b eligibility of prescriptions. Assists pharmacist in review and compliance of Quality measures. Assists financial counselor in ordering medication for indigent drug program. Attends required meetings and participates in meetings as requested. Participates in staff development and educational activities. Maintains patient confidentiality. Performs related work as required. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality incomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES:Assists in providing pharmacy services to patients QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.SKILLS:Knowledge of pharmaceutical and related medical technology. Knowledge of metric and apothecary systems of weights and measurements. Knowledge of medical safety standards to assist in manufacturing and working with pharmaceutical substances. Knowledge of prescription drugs and the dispensing function to check for correctness. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to read and interpret prescription information. Ability to read, understand and follow oral and written instructions. Ability to perform arithmetic computations and use calculator. Ability to communicate clearly.Knowledge of the 340b program preferred. EDUCATION and/or EXPERIENCE: Graduation from high school or GEDOne-year pharmacy experience preferredNone required but Certified Pharmacy Technician recommended after appropriate training BENEFITS: Safe harbor 401(k) with match potential Paid time off Family friendly work environment Health insurance Wellness program Health savings account Pharmacy benefit Employee visits for medical services Dental insurance Vision insurance Life Insurance STD/LTD EAP & Work life services Voluntary benefits Hospital indemnity Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR

Posted 1 week ago

Gastro Health logo
Gastro HealthMiami, FL
Gastro Health is seeking a Full-Time Specialty Pharmacy to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance! No weekends or evenings -- Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Here are some of the duties you will be responsible for: Assist the pharmacist in prescription workflow such as: Registering patients in Pharmacy Software Completing prescription intake by reading medication orders and prescriptions; preparing labels; calculating quantities. Adjudicates claims through insurances and completes necessary authorizations for approvals Filling prescriptions Cashier duties and scheduling deliveries Helps health care providers and patients by greeting them in person and by phone; Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs. Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols. Maintains records by recording and filing physicians' orders and prescriptions. Generates revenues by calculating, recording, and issuing charges. Prepares reports by collecting and summarizing information. Keeping inventory counts and a clean workstation Complies with all federal and state pharmacy laws and regulation pertaining to the pharmacy technicians roles in the practice of pharmacy Minimum Requirements Current and unrestricted Certified Pharmacy Technician (CPhT) Certification - required Current and unrestricted Registered Pharmacy Technician (RPT) License - required Understand medical terminology / physician orders Problem-solving skills to work with patients and providers Customer service skills Verbal and written communication skills Ability to work effectively as a member of a team Ability to perform pharmaceutical calculations, identify drug names and use We offer a comprehensive benefits package to our eligible employees:, 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary Profit-Sharing Contributions of up to 4% Health insurance Employer Contributions to HSA's and HRA's Dental insurance Vision insurance Flexible Spending Accounts Voluntary Life insurance Voluntary Disability insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Identity Theft Insurance Legal Insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health, LLC is the largest gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Posted 4 weeks ago

Shields Health Solutions logo
Shields Health SolutionsAlbany, NY
Why join the specialty pharmacy tech at Albany? Competitive hourly rate Monday-Friday schedule, Saturday coverage as needed Great benefits, start day one, 401k with match, Great PTO and holidays Job Purpose: The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience. Job Duties: Interpret and enter prescriptions; Clarify prescription orders with pharmacist and/or clinician as appropriate; Label and fill prescriptions for the pharmacist to verify; Perform pharmaceutical calculations; Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication; Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids; Prepares medication for delivery to patients and departments; Answers, resolves and triages inbound inquiries; Provides outbound therapy/medication adherence check-ups; Secures refill prescriptions; Resolves insurance related issues and assists patients with various forms of financial assistance; Maintains pharmacy inventory including drug ordering and receiving; Communicate directly with patients over the phone to assist them in the awareness of their medications; Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up; Manage, organize, and update relevant data using database applications; Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards; Identify trends, resolves problems; recommend improvements; implements change; Actively participates in process improvement initiatives; Acts as a value-added business partner to stakeholders throughout the organization; Protects organization's value by keeping information confidential; Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; Other duties as assigned Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment and also nationally certified as a CPhT. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: Required 1+ years, Preferred 5+ years experience as a Pharmacy Technician Skills: strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current salary range for this position is $20.00 per hour to $22.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy . Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

Shields Health Solutions logo
Shields Health SolutionsNew York, NY
At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care. As Shields Health Solutions continues to experience rapid growth and expand our partnerships with leading health systems across the country, we’re actively hiring to support our mission. Our expanding footprint means more opportunities to make a meaningful impact in patients’ lives—so we’re looking for passionate, driven individuals to join our team and continue  to grow with us.  Manager Patient Services The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare.  Applicant should be service-oriented with a motivational style incorporating a clear focus on performance accountability and employee development. The applicant must be able to work as a member of a close-knit team. The Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model.  The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings.  The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons Key Responsibilities Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics Coach and develop liaison team and instill Shields culture at health system partner site Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency Establish credible relationships with stakeholders at health system partners including clinic leadership and pharmacy teams up to Manager and Director levels Ensure a high level of partner satisfaction by proactively communicating the value of Shields’ clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives Provide performance updates to Shields leadership team Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach Ensures coverage for Specialty Liaisons when absent from work Effective problem-solver who works through barriers for success within clinics and with the support staff within the home office Identifies issues within a clinic and works with their manager to create tangible action plans to improve performance and ensures timely implementation of improvement efforts Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities Identifies, assesses and contributes to continuous process improvement and optimization initiatives Provides subject matter expertise to hospitals and clinics within their span of control Other duties as assigned Education & Experience Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus. Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word This candidate will be able to quickly learn other programs and extract relevant information Possess strong organizational skills is a must Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement Motivates and inspires Results orientation Relationship builder Collaborative, team player A passion to help people Drive to succeed Confidential   Job Salary:  An employee in this position can expect a salary rate between $80,000 and $95,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.   California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsManchester, NH
At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care. As Shields Health Solutions continues to experience rapid growth and expand our partnerships with leading health systems across the country, we’re actively hiring to support our mission. Our expanding footprint means more opportunities to make a meaningful impact in patients’ lives—so we’re looking for passionate, driven individuals to join our team and continue  to grow with us.  The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: · Provide "legendary" care to hospital patients by providing a full suite of custom medication management services · As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone · Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. · Support outpatient retail and specialty prescription medication needs. · Grow the specialty pharmacies patient population · Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. · Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. · Help develop new processes to ensure smooth operations and patient care. · Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. · Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. · Answer, resolve and triage inbound inquiries. · Perform refill reminder calls under the supervision of a pharmacist. · Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. · Ensure appropriate documentation in all required systems/tracking mechanisms. · Manage, organize, and update relevant data using database applications. · Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. · Identify trends, resolves problems; recommend improvements; implement change. · Actively participate in process improvement initiatives. · Act as a value-added business partner to stakeholders throughout the organization. · Protect organization's value by keeping information confidential. · Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. · Willing to do whatever is necessary for the betterment of the Company. · Other duties as assigned. Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician Education: High School Diploma or GED required     California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsIrving, TX
At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care. As Shields Health Solutions continues to experience rapid growth and expand our partnerships with leading health systems across the country, we’re actively hiring to support our mission. Our expanding footprint means more opportunities to make a meaningful impact in patients’ lives—so we’re looking for passionate, driven individuals to join our team and continue  to grow with us.  Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient retail and specialty prescription medication needs. Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. Help develop new processes to ensure smooth operations and patient care. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Answer, resolve and triage inbound inquiries. Perform refill reminder calls under the supervision of a pharmacist. Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Ensure appropriate documentation in all required systems/tracking mechanisms. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Other duties as assigned. Skills:   Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must  Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other:   Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties : Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification :  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience : Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician Education: High School Diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsIrving, TX
Manager Patient Services The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare. Applicant should be service-oriented with a motivational style incorporating a clear focus on performance accountability and employee development. The applicant must be able to work as a member of a close-knit team. The Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model. The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings. The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons Key Responsibilities Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics Coach and develop liaison team and instill Shields culture at health system partner site Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency Establish credible relationships with stakeholders at health system partners including clinic leadership and pharmacy teams up to Manager and Director levels Ensure a high level of partner satisfaction by proactively communicating the value of Shields’ clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives Provide performance updates to Shields leadership team Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach Ensures coverage for Specialty Liaisons when absent from work Effective problem-solver who works through barriers for success within clinics and with the support staff within the home office Identifies issues within a clinic and works with their manager to create tangible action plans to improve performance and ensures timely implementation of improvement efforts Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities Identifies, assesses and contributes to continuous process improvement and optimization initiatives Provides subject matter expertise to hospitals and clinics within their span of control Other duties as assigned Education & Experience Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus. Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word This candidate will be able to quickly learn other programs and extract relevant information Possess strong organizational skills is a must Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement Motivates and inspires Results orientation Relationship builder Collaborative, team player A passion to help people Drive to succeed Confidential California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy . Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 3 weeks ago

Shields Health Solutions logo
Shields Health SolutionsTyler, TX
Manager Patient Services The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare. Applicant should be service-oriented with a motivational style incorporating a clear focus on performance accountability and employee development. The applicant must be able to work as a member of a close-knit team. The Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model. The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings. The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons Key Responsibilities Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics Coach and develop liaison team and instill Shields culture at health system partner site Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency Establish credible relationships with stakeholders at health system partners including clinic leadership and pharmacy teams up to Manager and Director levels Ensure a high level of partner satisfaction by proactively communicating the value of Shields’ clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives Provide performance updates to Shields leadership team Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach Ensures coverage for Specialty Liaisons when absent from work Effective problem-solver who works through barriers for success within clinics and with the support staff within the home office Identifies issues within a clinic and works with their manager to create tangible action plans to improve performance and ensures timely implementation of improvement efforts Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities Identifies, assesses and contributes to continuous process improvement and optimization initiatives Provides subject matter expertise to hospitals and clinics within their span of control Other duties as assigned Education & Experience Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus. Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word This candidate will be able to quickly learn other programs and extract relevant information Possess strong organizational skills is a must Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement Motivates and inspires Results orientation Relationship builder Collaborative, team player A passion to help people Drive to succeed Confidential California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy . Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

Shields Health Solutions logo
Shields Health SolutionsKissimmee, FL
Role is 100% onsite Monday - Friday in a outpatient setting Schedule: 8:30am - 5:00pm Monday - Friday alternating Saturday 9:00am - 2:00pm.  Job Purpose: The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services.  Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.   Job Duties: Interpret and enter prescriptions. Clarify prescription orders with pharmacist and/or clinician as appropriate. Label and fill prescriptions for the pharmacist to verify. Perform pharmaceutical calculations. Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Prepares medication for delivery to patients and departments. Answers, resolves, and triages inbound inquiries. Provides outbound therapy/medication adherence check-ups. Secures refill prescriptions. Resolves insurance related issues and assists patients with various forms of financial assistance. Maintains pharmacy inventory including drug ordering and receiving. Communicate directly with patients over the phone to assist them in the awareness of their medications. Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implements change. Actively participates in process improvement initiatives. Acts as a value-added business partner to stakeholders throughout the organization. Protects organization's value by keeping information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Other duties as assigned Skills:   strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must  Traits:  Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other:   energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data   Experience/ Education: Required Licensure/Certification:   We are seeking experienced pharmacy technicians who are registered with the State of employment and nationally certified as a CPhT or equivalent.  Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe.  Continued employment is contingent upon meeting these requirements. Years of Experience:  Required 1+ years, Preferred 5+ years’ experience as a Pharmacy Technician Education: High school diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsCentralia, WA
At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care. As Shields Health Solutions continues to experience rapid growth and expand our partnerships with leading health systems across the country, we’re actively hiring to support our mission. Our expanding footprint means more opportunities to make a meaningful impact in patients’ lives—so we’re looking for passionate, driven individuals to join our team and continue  to grow with us.    Join our Shields team today!  At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations. We are experiencing explosive growth and are looking for new team members to join us. As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly. Shields Health Solutions offers a generous employment package, including: Salary, plus bonus M-F schedule; onsite in an outpatient clinic setting 4 weeks of PTO, plus 10 Holidays 401k with company match Health, Dental and Vision Benefits eligible on the first day of employment What do you need? 2+ years of experience as a pharmacy technician. State pharmacy technician license or registration Nationally certified as a CPhT or equivalent (preferred) High school diploma or GED required. Learn more at www.shieldsrx.com Full posting: https://job-boards.greenhouse.io/shieldshealthsolutions/jobs/6621275003 An employee in this position can expect a salary rate between $77,969.00 to $78,000.00  plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.   California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsCentralia, WA
At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care. As Shields Health Solutions continues to experience rapid growth and expand our partnerships with leading health systems across the country, we’re actively hiring to support our mission. Our expanding footprint means more opportunities to make a meaningful impact in patients’ lives—so we’re looking for passionate, driven individuals to join our team and continue  to grow with us.  Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient retail and specialty prescription medication needs. Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. Help develop new processes to ensure smooth operations and patient care. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Answer, resolve and triage inbound inquiries. Perform refill reminder calls under the supervision of a pharmacist. Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Ensure appropriate documentation in all required systems/tracking mechanisms. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Other duties as assigned. Skills:   Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must  Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other:   Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties : Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification :  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience : Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician Education: High School Diploma or GED required   An employee in this position can expect a salary rate between $77,969.00 to $78,000.00  plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.   California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Vetsource logo

Pharmacy Technician

VetsourcePortland, Oregon

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Job Description

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.

We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don’t meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply!

WHO WE ARE LOOKING FOR

Administrative Operations Pharmacy Technician

The Administrative Operations Technician is a versatile floater role that assists with returned mail across all pharmacy locations, supports Script Processing Technicians as needed, and fills in for onsite technicians at our Portland, OR Pharmacy. Under the supervision of Pharmacy Services, the technician will manage donations and destruction of returned prescriptions, process mailed-in and faxed prescriptions, and provide backup support to onsite teams, ensuring smooth operations and adherence to established protocols.

This position is a full-time, on-site role based at our Pharmacy Warehouse near Gresham, OR. This position requires 40 hours per week, typically scheduled Monday-Friday between 6:30 AM - 3:00 PM.

WHAT YOU'LL DO

  • Process and sort returned packages by category (standard, controlled substances, retail orders) and enter return information for tracking.

  • Remove HIPAA information from packaging and medication labels and sort items eligible for charity donations.

  • Update VBoss accounts with return information, notations for customer and call center visibility, and manage Autoship cancellations due to address issues.

  • Track controlled substances in regulatory documents, archive completed reports, and prepare charity donation items with proper labeling.

  • Coordinate with charity organizations and the PIC for donation logistics and maintain open communication with Call Center Leadership for client contact requests.

  • Prescription Processing, including accurate input of all prescriptions and patient data in compliance with policies, record medical comments and other relevant information for pharmacist review, verify prescription name matches screen, profiles correct drug and package size, and correctly calculate quantities needed for corresponding directions and conversions to/from metric system.

  • Data Management, including inputting prescription approval information and respond per policies, process approval/denial authorizations, and making correct decisions on prescription actions.

  • Provide technician support to onsite teams as needed.

WHAT YOU BRING

  • 2+ years of experience in a mail-order pharmacy setting or equivalent experience/training

  • 2+ years of customer service experience

  • High school diploma or equivalent

  • Pharmacy Technician License or Certification with the Oregon Board of Pharmacy

  • Outstanding organizational, time management, and judgement abilities, working both independently and collaboratively

  • Excellent computer skills, including the capability to learn and navigate unfamiliar systems and multitask across applications

  • Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders

  • Team oriented: communicate and work well with others

  • Capacity to start and stop projects seamlessly while maintaining attention to detail

Preferred Experience and Qualifications:

  • Post-high school course in medical terminology

  • Completion of a recognized technician training program

  • Veterinary experience

WORKING CONDITIONS

  • Environment where dogs are present if in the office

  • Lifting and shelving items weighing up to 50 pounds repeatedly

  • Ability to work standing on pressurized concrete for long periods of time

  • Occasionally stooping, lifting, and/or bending

  • Occasionally reaching overhead and using a step ladder

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

  • Competitive pay and benefits including medical, vision*, dental, and life insurance
  • Employee Assistance Program
  • Pet insurance* and Virtual vet care
  • PTO, Holidays, Floating Holidays, and Volunteer Day
  • Retirement Savings Plan (401k/ RRSP) with employer matching program
  • Paid parental leave
  • Flexible scheduling and remote work where possible
  • The opportunity to join one of our Associate Resource Groups, and fun company events!

For Canadian based associates these specific benefits are not included*

OUR VALUES

In addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!

Pay range (US based applicants): $20.00 - $24.00 / hour

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.

The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process in the US includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email careers@vetsource.com, or if you have general questions relating to this process.  No agencies please. We are an equal opportunity employer.

Vetsource is an E-verify employer.

www.vetsource.com

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