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Rightway logo
RightwayDallas, TX
This position will be in our Irving, TX office 5 days a week. ABOUT THE ROLE: As the Supervisor of the Pharmacy Contact Center, you will provide day-to-day leadership and oversight of front-line pharmacy service representatives, ensuring the delivery of high-quality support to our members, pharmacies, and providers. This role is critical to maintaining service level performance, coaching team members, and resolving escalated issues in real time. You will work closely with Contact Center Managers and cross-functional teams to uphold operational standards, support training and quality efforts, and foster a collaborative team environment. This is an opportunity to lead with empathy, drive frontline excellence, and make a direct impact on the member experience in a dynamic and fast-growing organization. WHAT YOU’LL DO: Provide day-to-day supervision and support for pharmacy contact center representatives as their direct supervisor, including managing timecards, monitoring schedules, tracking attendance, and overseeing individual performance. Support workforce management by collaborating with the Workforce Planning department to adjust staffing and queue assignments to maintain service level performance and optimize team productivity. Help implement and refine contact center workflows to meet department standards, client expectations, and service guarantees. Foster a positive team culture by conducting regular structured feedback conversations, coaching team members, reinforcing development goals, and promoting collaboration. Monitor individual and team performance metrics, identifying trends and supporting action plans to improve outcomes. Participate in quality monitoring initiatives and NPS survey programs that promote first-call resolution and reduce member call-backs. Assist with onboarding new clients by preparing frontline teams and coordinating across internal stakeholders to ensure readiness. Proactively monitor call activity to identify emerging issues and escalate or support issue resolution as needed. Help maintain knowledge base materials, standard operating procedures, and training documentation. Demonstrate a working understanding of PBM workflows, including pharmacy claims processing and industry terminology. Uphold compliance with regulatory and privacy requirements across all member interactions. WHO YOU ARE: Bachelor’s degree preferred or equivalent work experience Nationally Certified Pharmacy Technician Preferred Prior experience (2–4 years) in a healthcare contact center, PBM, or pharmacy operations setting, with a strong understanding of pharmacy-related customer service Proven ability to coach, motivate, and support frontline team members in a high-volume, service-driven environment Comfortable balancing team performance metrics with individual development and engagement Strong problem-solving skills with the ability to think quickly and resolve member or provider issues in real time Skilled at using data to identify trends, support team improvements, and drive operational efficiency Excellent verbal and written communication skills, with confidence in handling escalations and communicating across teams Detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced setting Familiarity with pharmacy claims, PBM systems, and HIPAA/privacy requirements preferred SALARY: $60,000-80,000 Offer amounts for both remote and in office roles are influenced by geographic location. ABOUT THE OFFICE: Our new office in Las Colinas is designed with employee experience in mind, offering a mix of comfort, convenience, and community: Free onsite parking and round-the-clock security team Free onsite fitness center and outdoor garden space for breaks Fully stocked kitchen with coffee, snacks, and beverages Discounted onsite café with a refreshed menu Modern, light-filled workspace with collaborative and quiet areas Regular happy hours and community events hosted by building management Walking distance to restaurants and retail in the Las Colinas area This office brings together the perks of in-person connection with a supportive, well-equipped environment. CYBERSECURITY AWARENESS NOTICE In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @ rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. ABOUT RIGHTWAY: Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs. HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values: 1) We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding. 2) We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems. 3) We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team. 4) We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity. 5) We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success. Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

Posted 30+ days ago

Rightway logo
RightwayDallas, TX
This position will be located in our Irving, Tx office 5 days a week. THE ROLE: We’re looking for a Pharmacy Customer Service Representative  who is motivated by our mission to unlock transformational healthcare outcomes.  To simplify the healthcare experience for employers and members, we have created a single digital platform across medical, pharmacy benefits & virtual care.  Our pharmacy benefit management (PBM) offering represents an important growth area for Rightway.  Helping clients better manage pharmacy spend to make drugs more affordable for their employees and dependents is critical to their business sustainability.  RightwayRx is responsible for designing, building and operating a new-to-the-world PBM model base on our core tenets: fairness & transparency, unlocking the supply chain, supporting the physician-patient relationship, and utilizing navigation to empower consumers The Pharmacy Customer Service Representative is a member of the RightwayRx Operations team reporting to the Sr Director of PBM Operations. This role works regularly with members and providers to resolve inquiries related to benefits, claim adjudication and utilization management. WHAT YOU’LL DO: Handles calls and correspondence (electronic and written) regarding pharmacy benefit inquiries from providers (pharmacy/physician) and members. Effectively communicate issues and resolution to members and providers. Document calls within a call tracking system using established protocols to ensure resolutions are clear, concise, and accurate. Assist network pharmacies in processing prescription claims. Review claims for accuracy against benefit guidelines and contract standards. Serve as a customer advocate in problem resolution and follow through. Creates and supports and environment which fosters teamwork, cooperation, respect and diversity. Perform other duties and projects as assigned. WHO YOU ARE: Education level: Bachelor’s Degree or equivalent relevant work experience.  Active/Current National Pharmacy Technician Certification Work experience: 3-5 years of relevant work experience in a health plan, TPA or PBM contact center. Important characteristics of ideal candidate: Detail-oriented, analytical, intellectually curious, good listener, empathetic, ability to challenge status quo, values exemplar Specific skills needed for job: Prior experience working with health plan, TPA, or PBM contact center, effective & creative problem-solver, ability to prioritize and manage through change. Solid communication skills. SALARY: $21-22/HR CYBERSECURITY AWARENESS NOTICE In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @ rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.  ABOUT RIGHTWAY: Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs. HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values: 1) We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding. 2) We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems. 3) We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team. 4) We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity. 5) We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success. Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

Posted 30+ days ago

Rightway logo
RightwayDallas, TX
This position will be located in our Irving, TX office 5 days a week. ABOUT THE ROLE: This position provides additional PBM operational experience as we grow our Pharmacy Navigation team to scale with new memberships. This role will be key in supporting our Clinical Pharmacists to deliver on the “pharmacist in the family” approach to engaging our members. We are looking for an experienced certified pharmacy technician to engage with our members in a caring and empathetic manner. Written and verbal communication skills will be critical when interacting with members on the phone, via email, and via the chat function on the Rightway app. A willingness to go the extra mile to provide outstanding customer service is an essential requirement of this role. WHAT YOU'LL DO: Serve as direct member and provider contact for pharmacy benefit information, prior authorization requests, and navigation support. Inquiries may be received by telephone, chat, fax, email, or written correspondence Fields questions from members, human resources departments, pharmacies, and providers related to mail order, benefit design, formulary coverage and cost of medication, prior authorization criteria, claims adjudication and ensures individual’s questions and issues are resolved Supports Clinical Pharmacists in patient and provider outreaches, including scheduling of appointments between members and pharmacists, enrollment of members into Rightway clinical programs, medication adherence support, and other administrative tasks Assists in ensuring all operating and productivity standards are met, which may include conducting quality reviews of calls, chats, and documentation notes to identify opportunities for improvement WHO YOU ARE: Associate’s or Bachelor’s degree preferred 1-2 years’ experience in a pharmacy technician role within a PBM, pharmacy department of a health plan, or similar managed care setting. Or 1-2 year’s experience working in a mail order or specialty pharmacy Active Certified Pharmacy Technician (CPhT) Detail-oriented, adaptable, critical thinker, empathetic, ability to dig deep in understanding an issue to get to true root cause and resolution, desire to improve a patient’s healthcare experience and provide concierge level service Knowledge of pharmacy claims adjudication and benefit designs/terminology, ability to multi-task and prioritize work, ability to work independently SALARY: $21-23/HR ABOUT THE OFFICE: Our new office in Las Colinas is designed with employee experience in mind, offering a mix of comfort, convenience, and community: Free onsite parking and round-the-clock security team Free onsite fitness center and outdoor garden space for breaks Fully stocked kitchen with coffee, snacks, and beverages Discounted onsite café with a refreshed menu Modern, light-filled workspace with collaborative and quiet areas Regular happy hours and community events hosted by building management Walking distance to restaurants and retail in the Las Colinas area This office brings together the perks of in-person connection with a supportive, well-equipped environment. CYBERSECURITY AWARENESS NOTICE In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @ rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. ABOUT RIGHTWAY: Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs. HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values: 1) We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding. 2) We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems. 3) We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team. 4) We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity. 5) We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success. Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

Posted 30+ days ago

CVS Health logo
CVS HealthClaremont, New Hampshire

$16 - $25 / hour

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Monitoring and managing vaccine supplies Required Qualifications: Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program State-level licensure and national certification requirements vary by state Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus: Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands: Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1-3 years previous experience as a Pharmacy Technician Previous experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business needs Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $25.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/13/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted 1 day ago

Johnson & Johnson logo
Johnson & JohnsonPittsburgh, Pennsylvania
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function: Supply Chain Planning Job Sub Function: Inventory Management Job Category: Business Enablement/Support All Job Posting Locations: Pittsburgh, Pennsylvania, United States of America Job Description: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine We are searching for the best talent for a Pharmacy Technician to be located in Pittsburgh, PA. #Li-Hybrid Purpose: The Pharmacy Technician is responsible for preparing medications for patient use under the general supervision of a licensed pharmacist, in accordance with federal and state laws, and Patient Service Center policies. This position reports to the Manager of Pharmacy Operations. Responsibilities: Assists pharmacist(s) with pharmacy fulfillment activities Communicates with staff about sufficient inventory quantities regarding medication delivery Fulfillment of prescriptions including, but not limited to: product receipt, lot tracking, and shipping coordination Accurately enter patient prescription information in the pharmacy dispensing system Additional projects and activities assigned Required Qualifications: High school diploma or general education degree (GED) Preferred Qualifications: Active Certified Pharmacy Technician (CPhT) licensure Minimum of 2 years’ experience as a pharmacy technician Minimum of 1 year experience of non-commercial pharmacy or specialty pharmacy experience Minimum of 1 year of experience performing prescription data entry Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Posted 2 weeks ago

CVS Health logo
CVS HealthWilmington, Delaware

$16 - $25 / hour

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Monitoring and managing vaccine supplies Required Qualifications: Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program State-level licensure and national certification requirements vary by state Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus: Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands: Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1-3 years previous experience as a Pharmacy Technician Previous experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business needs Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $25.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted 1 day ago

CVS Health logo
CVS HealthBenton, Kentucky

$16 - $24 / hour

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Monitoring and managing vaccine supplies Required Qualifications: Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program State-level licensure and national certification requirements vary by state Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus: Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands: Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1-3 years previous experience as a Pharmacy Technician Previous experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business needs Anticipated Weekly Hours 28 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/14/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted 1 day ago

CVS Health logo
CVS HealthColumbia, South Carolina

$20 - $42 / hour

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Graduate Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a Graduate Pharmacy Intern, you will apply your didactic learning from pharmacy school and pharmacy practice into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor and District Leader, you will complete a comprehensive training roadmap within 120 days of graduation designed to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such as corresponding responsibility and red flag detection. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered. As tenure and readiness increase, you will take on greater accountability for supporting the management, oversight, and operations within the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Graduate Pharmacy Intern may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about vaccines and answering questions to obtain informed consent Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Required Qualifications: PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment. Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus: Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands: Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1+ years of related work experience in pharmacy, retail, medical, or customer service setting Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function Ability to work in home store, and across the market in other locations, to meet business needs Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.) Pay Range The typical pay range for this role is: $19.75 - $42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 05/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted 1 day ago

CVS Health logo
CVS HealthVestavia Hills, Alabama

$18 - $20 / hour

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it’s like to be part of a pharmacy team while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time spent with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered. 3rd year Pharmacy Interns are responsible for completion of a comprehensive training roadmap, focusing on KLEs that build aptitude in the following areas. As tenure increases, 3rd year Pharmacy Interns take on increasing responsibility of the safety and effectiveness of operations in the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the 3rd year Pharmacy Intern may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Required Qualifications: Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus: Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands: Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately ; Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1+ years of related work experience in pharmacy, retail, medical, or customer service setting Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function Ability to work in home store, and across the market in other locations, to meet business needs Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.) Pay Range The typical pay range for this role is: $18.00 - $19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 12/28/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted 1 day ago

CVS Health logo
CVS HealthKaneohe, Hawaii

$16 - $27 / hour

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Monitoring and managing vaccine supplies Required Qualifications: Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program State-level licensure and national certification requirements vary by state Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus: Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands: Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1-3 years previous experience as a Pharmacy Technician Previous experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business needs Anticipated Weekly Hours 15 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $27.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/06/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted today

Oscar Health Insurance logo
Oscar Health InsuranceTempe, AZ

$144,000 - $189,000 / year

Hi, we're Oscar. We're hiring a Manager, Formulary & Medical Pharmacy Operations to join our Pharmacy team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role You will oversee and manage clinical pharmacy initiatives driving affordability savings including core formulary management operations. You will partner across Pharmacy, Medical Economics, and the Office of Clinical Affairs to operationalize pharmacy related workflows and monitor existing savings initiatives for drugs on both the pharmacy and medical benefits. You will report to the Senior Manager, Formulary Operations and Pharmacy Utilization Management. Work Location: This position is based in our Tempe, AZ office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $144,000 - $189,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities Provide insights and recommendations for trend management and clinical effectiveness, including serving as a key contributor in the enterprise affordability process for pharmacy Manage the pipeline of enterprise affordability projects across the pharmacy department (program operations and clinical) and oversee the performance of active initiatives Partner with leads across the organization as necessary in order to communicate, understand and identify upstream and downstream impacts to the business Contribute to the design and implementation of clinical programs focused on improving patient outcomes and reducing costs. These programs may include medication adherence initiatives, chronic disease management programs, and patient education efforts Operationalize, develop and maintain a clinically appropriate and cost-effective formulary by operating and managing Oscar's P&T committee, which includes evaluating new developments in the drug treatment landscape and providing recommendations on how to manage new to market drugs and new drug indications. Oversee and optimize medical pharmacy preferred drug lists and strategies to supports utilization of lowest unit cost infusion products Provide written recommendations with responses and corresponding documentation for regulatory inquiries, feedback on future legislation, and other business questions that probe at formulary operations. Accountable and responsible for maintaining mental health parity NQTL responses and working cross-functionally for future filings and responding to ongoing objections during the audit process. Compliance with all applicable laws and regulations Other duties as assigned Qualifications Doctor of Pharmacy degree (PharmD) 4+ years working for PBM or Payer in clinical pharmacy operations 4+ years leading cross-functional teams/projects and change management 3+ years supporting formulary management (P&T Committee, clinical policy development, formulary run operations) Bonus points Residency Training Experience with Marketplace Exchange and Medicare Advantage This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Posted 3 weeks ago

CVS Health logo
CVS HealthTraverse City, Michigan

$18 - $20 / hour

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it’s like to be part of a pharmacy team while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time spent with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered. 3rd year Pharmacy Interns are responsible for completion of a comprehensive training roadmap, focusing on KLEs that build aptitude in the following areas. As tenure increases, 3rd year Pharmacy Interns take on increasing responsibility of the safety and effectiveness of operations in the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the 3rd year Pharmacy Intern may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Required Qualifications: Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus: Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands: Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately ; Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1+ years of related work experience in pharmacy, retail, medical, or customer service setting Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function Ability to work in home store, and across the market in other locations, to meet business needs Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.) Pay Range The typical pay range for this role is: $18.00 - $19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 12/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted today

CVS Health logo
CVS HealthStaten Island, New York

$19 - $20 / hour

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to every moment of your health and gain support and commitment Facilitate a team culture that promotes caring, energy, enthusiasm, and pride Education: Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy Required Qualifications: Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy 0-3 years relevant work experience Must possess or be in process of obtaining valid intern and/or technician licensure as required Strong communication and presentation skills Complete all required training within state guidelines and required timeframe Ability to: Have regular and predictable attendance, including nights and weekends Be mobile and remain upright for extended periods of time Lift, scan, and bag items Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm Reach overhead; able to stretch or reach out with the body, arms, and/or legs to grasp items Extend hand(s) and arm(s) multiple directions to place, move, or lift items Precision control: able to adjust machines to exact positions Stoop to a considerable degree and requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Visual Acuity: Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Able to orally communicate information and instructions to colleagues and customers Occasional lifting of up to 20 lbs; exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects Ability To: Have regular and predictable attendance, including nights and weekends Complete any additional tasks as directed by supervisor or manager Complete all required training and obtain required licensure (if applicable) within state guidelines Preferred Qualifications: Immunization eligibility Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function Pay Range The typical pay range for this role is: $18.50 - $20.25 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 01/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted today

CVS Health logo
CVS HealthTulsa, Oklahoma

$16 - $24 / hour

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we’re helping people on their path to better health— from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we’re present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day.Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers.The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times.Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you!As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State’s Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career.Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals!Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply.DISCLAIMER:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications Must be at least 16 years of age Licensure requirements vary by state Attention and Focuso The ability to concentrate on a task over a period of time without being distracted Customer Service Orientationo Actively look for ways to help people, and do so in a friendly mannero Notice and understand customers’ reactions, and respond appropriately Communication Skillso Use and understand verbal and written communication to interact with customers and colleagueso Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoningo The ability to use math to solve a problem, such as calculating day’s supply of a prescription Problem Resolutiono Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problemo Choosing the best course of action when faced with a complex situation with several available optionsPHYSICAL DEMANDS: Remaining upright on the feet, particularly for sustained periods of time Moving about on foot to accomplish tasks, particularly for moving from one work area to another Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm Extending hand(s) and arm(s) in any direction Bending body downward and forward by bending spine at the waist Stooping to a considerable degree and requiring full use of the lower extremities and back muscles Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication Visual Acuity:o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects Preferred Qualifications Previous experience in a pharmacy, retail, medical, or customer service setting Previous experience as a Pharmacy Technician PTCB National Certification Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted today

AssistRx logo
AssistRxMaitland, FL

$23 - $27 / hour

Primary Responsibilities: Flex into any program that requires assistance in any role Identify SME’s and Leads for each program and assist to achieve career path Understand all program roles and work instructions for each program you're assigned Assist with providing feedback Set priorities for the team to ensure task completion and performance goals are met Coordinate work activities with other supervisors, managers, departments Identify and resolve operational problems using defined processes, expertise and judgment Serve as a resource for all call and claim questions for each program assigned Conduct ongoing training as needed, both in group setting and with individuals Ensure quality customer service for internal and external customers with focus on needs identification, problem solving and partnering with billing and eligibility specialists Monitor delegated customer service issues to ensure timely and accurate resolution Use appropriate communication techniques when responding to customers, particularly in stressful situations Inform and educate new customers regarding billing / invoicing set up and billing / payment procedures Place outgoing phone calls to complete follow - up for any tasks per program requests as necessary Requirements Required Qualifications: 1+ year of leadership experience (Training, Subject Matter Expert, Related experience) 3+ years of customer service experience analyzing and solving customer problems OR 3+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties Ability to master multiple programs work instructions and work as CSR or BI when required Availability to work varying shifts (weekdays and weekends) with hours anywhere from 6 am to as late as 8 pm Experience with Microsoft Office applications: Microsoft Word, Microsoft Excel and Microsoft Outlook, which includes the ability to create, modify, edit and send documents, spreadsheets and emails. Preferred Qualifications : 2+ years of customer service experience Ability to multi - task including ability to understand multiple products and multiple levels of benefits within each product Demonstrated ability in customer service problem resolution and relationship building Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Why Choose AssistRx: Competitive Compensation: 23.00-27.00 per hour starting pay rate Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work : Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award : This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Posted today

CVS Health logo
CVS HealthIowa City, Iowa

$20 - $42 / hour

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Graduate Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a Graduate Pharmacy Intern, you will apply your didactic learning from pharmacy school and pharmacy practice into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor and District Leader, you will complete a comprehensive training roadmap within 120 days of graduation designed to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such as corresponding responsibility and red flag detection. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered. As tenure and readiness increase, you will take on greater accountability for supporting the management, oversight, and operations within the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Graduate Pharmacy Intern may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about vaccines and answering questions to obtain informed consent Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Required Qualifications: PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment. Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus: Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands: Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1+ years of related work experience in pharmacy, retail, medical, or customer service setting Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function Ability to work in home store, and across the market in other locations, to meet business needs Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.) Pay Range The typical pay range for this role is: $19.75 - $42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 05/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Posted today

Walmart logo
WalmartRiver Falls, Wisconsin

$18 - $37 / hour

Position Summary... What you'll do... Are you a recent pharmacy graduate looking to kickstart your career in a energetic and supportive environment? Join our pharmacy team as a Grad Intern and gain hands-on experience making a impact on our customers' health and well-being. You will learn and improve customer health and wellness, advocating for patient wellbeing in a community pharmacy setting. About Walmart Pharmacy Our pharmacy team operates with a focus on customer care and safety. We are dedicated to providing clinical care and ensuring compliance with all legal and company policies. As a Pharmacy Grad Intern, you will help support our team's goals and contribute to the success of our pharmacy operations. What you'll do: Ensure confidentiality of information, documentation, and assigned records according to Company policies, and local, State, and Federal guidelines. Help with processing prescription and over-the-counter (OTC) orders and purchases. Deliver patient care by recognizing the patient, assessing their needs, and helping navigate clinical therapies. Receive and stock merchandise/supplies from distribution centers and suppliers. What you'll bring: Proficiency in pharmaceutical care and implementing best practices. Excellent ability to foster relationships with customers and pharmacy team. Capability to cater to individual patient needs. Enthusiasm for participating in community activities, outreach, and events. Commitment to following HIPAA and PHI guidelines. Manage inventory and maintain the pharmacy area. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.#LI-CM3At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart . The hourly wage range for this position is $18.00 - $37.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location) ㅤ ㅤ ㅤ ㅤ ‎ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Enrolled in final year at an accredited Pharmacy school. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Bachelors: SciencePharmacy-Based Immunization Delivery Certification - Certification Primary Location... 611 State Highway 54, Black River Falls, WI 54615-5453, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Posted today

Brigham and Women's Hospital logo
Brigham and Women's HospitalBurlington, NC

$22 - $31 / hour

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Work directly with patients, Specialty Pharmacy staff, and clinic staff to manage the specialty medication needs of Mass General Brigham patients. Understand the complex medication needs of patients and coordinate with pharmacy and medical/nursing staff to meet those needs while providing extraordinary service. Assist patients with benefit coordination and financial assistance, manage prior authorizations, and ensure patients receive their medications at the appropriate time. Qualifications Work with physicians, nurses and pharmacists to ensure that each patient receives the medications he/she needs at the appropriate time Review medication regime with patient to determine which medications need to be dispensed Process medication orders confirming that they are billed to all third parties correctly Monitor patient concerns, charts and profiles to meet their medication therapy needs A Pharm Tech certification, PTCB is required for this role. Support MGBSP Patient Needs: Answer patient questions about the service, insurance issues, financial assistance needs, etc Ensure all questions are answered timely and accurately Ensure clinical questions are appropriately escalated to a pharmacist Ensure employee back-up coverage is trained and knowledgeable Report any Patient Safety Events according to MGB SP guidelines Commit to Building Relationships: Quickly forge and sustain (or develop and maintain) strong relationships with pharmacists, co- workers, prescribers, nurses and patients to build/support the services we provide Provide caring service, adjusting approaches to reflect developmental level and cultural differences of population served Improve processes to facilitate communication and service between patient, and clinic, infusion center and discharge pharmacy teams to ensure accurate and timely delivery of medications Participates in MGB SP Clinical Subcommittees Act as the insurance specialist: Understand Medicare/Medicaid regulations and billing guidelines as they pertain patient pharmacy benefits Understand billing primary, secondary and tertiary insurance claims Resolve any billing issues and obtain Prior Authorizations for medications. Obtain benefit information and verify patient insurance eligibility and level of coverage Cross train within PCC roles as directed to support emergent and ongoing business needs. Demonstrates Commitment to Customers: Seeks to understand and value differences between employees Treats other employees with dignity and respect Demonstrates open, honest communication and behavior Resolves conflict in a positive manner Contributes to the productivity of the workgroup Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration Provide immediate call support to patients, caregivers, and clinics as needed. Other duties as assigned Demonstrates Commitment to Fellow Employees: Seeks to understand and value differences between employees Treats other employees with dignity and respect Demonstrates open, honest communication and behavior Resolves conflict in a positive manner Contributes to the productivity of the workgroup Demonstrates Commitment to Health System: Lives the values of dignity, integrity, service and compassion Supports the mission/vision Speaks positively about Health System Chooses to make Health System a better place Additional Job Details (if applicable) M-F Full Time 830am-5pm ET (no weekends, MGB holidays are paid, on-call 24/7 rotation) 100% onsite for first 90 days. A hybrid model after training will be issued: business needs will dictate this; must be flexible for monthly or weekly onsite attendance. Remote Type Hybrid Work Location 31 North Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 3 weeks ago

Oscar Health Insurance logo
Oscar Health InsuranceGeorgia, AL

$17 - $22 / hour

Hi, we're Oscar. We're hiring a Pharmacy Technician to join our Pharmacy team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: As a Pharmacy Technician, you will be dedicated to high-quality pharmacy decision-making and to improving the member and provider experience. You will process prior authorization requests and provide support for escalated issues related to those authorizations. You will report into the Associate Manager, Pharmacy Technicians. Work Location: This is a remote position, open to candidates who reside in: Georgia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is: $16.62 - $21.81 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Use Oscar and vendor tools to determine eligibility, screen for required documents, create, process, and track pharmacy prior authorization requests Prepare, organize, and distribute pharmacy prior authorization requests for review by pharmacist/physician and respond to pharmacist/physician requests for additional information Collect relevant medical information (via telephone, fax, and portal) and apply the appropriate PA criteria, documenting all communication and decision making Meet required decision-making timeframes, including promptly triggering escalation for cases requiring pharmacist review Communicate oral and written prior authorization outcome notifications that comply with standards and requirements for timeliness, content and accuracy Compliance with all applicable laws and regulations Other duties as assigned Requirements: 1+ years of work experience in a pharmacy related field Active, unrestricted Pharmacy Technician certification (CPhT) Excellent customer service, phone etiquette, and typing skills Bonus points: 1+ years of performing pharmacy reviews for a managed care plan or pharmacy benefits manager Experience working with CVS Caremark's portal and criteria In-depth understanding of how to operationalize step therapy rules and regulations Strong verbal and written communications, and interpersonal interactions This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Posted 2 weeks ago

Shields Health Solutions logo
Shields Health SolutionsSpringfield, MA
Pharmacy Technician (Part-Time, Evenings) – Springfield, MA 💰 $4,000 Sign-On Bonus | 💼 Onsite Role | 🌙 Evening Shift Premium: +$7.50/hr after 5:30pm Are you a pharmacy technician looking for a meaningful role where you can truly make a difference in patients' lives? Join a fast-growing leader in specialty pharmacy management and be part of a team that’s redefining medication adherence and patient care. We’re hiring a Pharmacy Technician for a part-time evening position in Springfield, MA . This is more than just a job—it’s a chance to be a hands-on partner in total quality patient care. 🕒 Schedule & Compensation Hours: Monday–Friday, 4:00 PM–8:00 PM EST (20 hours/week) Location: Onsite in Springfield, MA Evening Premium: Additional $7.50/hr for hours worked after 5:30 PM Hourly Pay Range: $21.37–$24.88 (based on experience, skills, and location) Sign-On Bonus: $4,000 🌟 What You’ll Do As a key member of our pharmacy team, you’ll: Support patients and pharmacists with medication adherence and therapy check-ins Interpret, enter, and label prescriptions Prepare medications and supplies for delivery Resolve insurance issues and assist with financial support options Maintain inventory and manage drug ordering/receiving Communicate directly with patients to ensure understanding and compliance Participate in process improvement and operational excellence initiatives 🧠 What You Bring Certification: Nationally certified (CPhT) and registered with the state of employment Experience: Minimum 1 year required; 5+ years preferred Education: High school diploma or GED Skills: Strong phone communication Proficiency in Microsoft Excel and Word Quick learner with database systems Excellent organizational and interpersonal abilities 💡 Traits We Value Detail-oriented and dependable Empathetic communicator and active listener High integrity and discretion with sensitive data Energetic, motivated, and a true team player Why Join Us? At Shields Health Solutions, you’ll be part of a mission-driven organization that values your expertise and empowers you to grow. We offer: A collaborative, supportive team environment Opportunities for continued education and professional development A role that directly impacts patient outcomes and quality of life Ready to take the next step in your pharmacy career? Apply today and help us deliver exceptional care—one patient at a time. This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current salary range for this position is $21.37 per hour to $24.88 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy . By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

Rightway logo

Supervisor, Pharmacy Contact Center

RightwayDallas, TX

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Job Description

This position will be in our Irving, TX office 5 days a week.

ABOUT THE ROLE: 

As the Supervisor of the Pharmacy Contact Center, you will provide day-to-day leadership and oversight of front-line pharmacy service representatives, ensuring the delivery of high-quality support to our members, pharmacies, and providers. This role is critical to maintaining service level performance, coaching team members, and resolving escalated issues in real time. You will work closely with Contact Center Managers and cross-functional teams to uphold operational standards, support training and quality efforts, and foster a collaborative team environment. This is an opportunity to lead with empathy, drive frontline excellence, and make a direct impact on the member experience in a dynamic and fast-growing organization.

WHAT YOU’LL DO:

  • Provide day-to-day supervision and support for pharmacy contact center representatives as their direct supervisor, including managing timecards, monitoring schedules, tracking attendance, and overseeing individual performance.
  • Support workforce management by collaborating with the Workforce Planning department to adjust staffing and queue assignments to maintain service level performance and optimize team productivity.
  • Help implement and refine contact center workflows to meet department standards, client expectations, and service guarantees.
  • Foster a positive team culture by conducting regular structured feedback conversations, coaching team members, reinforcing development goals, and promoting collaboration.
  • Monitor individual and team performance metrics, identifying trends and supporting action plans to improve outcomes.
  • Participate in quality monitoring initiatives and NPS survey programs that promote first-call resolution and reduce member call-backs.
  • Assist with onboarding new clients by preparing frontline teams and coordinating across internal stakeholders to ensure readiness.
  • Proactively monitor call activity to identify emerging issues and escalate or support issue resolution as needed.
  • Help maintain knowledge base materials, standard operating procedures, and training documentation.
  • Demonstrate a working understanding of PBM workflows, including pharmacy claims processing and industry terminology.
  • Uphold compliance with regulatory and privacy requirements across all member interactions.

WHO YOU ARE:

    • Bachelor’s degree preferred or equivalent work experience
    • Nationally Certified Pharmacy Technician Preferred
    • Prior experience (2–4 years) in a healthcare contact center, PBM, or pharmacy operations setting, with a strong understanding of pharmacy-related customer service
    • Proven ability to coach, motivate, and support frontline team members in a high-volume, service-driven environment
    • Comfortable balancing team performance metrics with individual development and engagement
    • Strong problem-solving skills with the ability to think quickly and resolve member or provider issues in real time
    • Skilled at using data to identify trends, support team improvements, and drive operational efficiency
    • Excellent verbal and written communication skills, with confidence in handling escalations and communicating across teams
    • Detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced setting
    • Familiarity with pharmacy claims, PBM systems, and HIPAA/privacy requirements preferred

SALARY: $60,000-80,000

Offer amounts for both remote and in office roles are influenced by geographic location.

ABOUT THE OFFICE:

Our new office in Las Colinas is designed with employee experience in mind, offering a mix of comfort, convenience, and community:

  • Free onsite parking and round-the-clock security team
  • Free onsite fitness center and outdoor garden space for breaks
  • Fully stocked kitchen with coffee, snacks, and beverages
  • Discounted onsite café with a refreshed menu
  • Modern, light-filled workspace with collaborative and quiet areas
  • Regular happy hours and community events hosted by building management
  • Walking distance to restaurants and retail in the Las Colinas area

This office brings together the perks of in-person connection with a supportive, well-equipped environment.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. 

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, firstOur humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possibleWe always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commitWe believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate gritChanging healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delightHealthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

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