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Shields Health Solutions logo
Shields Health SolutionsNew York, NY
At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care. As Shields Health Solutions continues to experience rapid growth and expand our partnerships with leading health systems across the country, we’re actively hiring to support our mission. Our expanding footprint means more opportunities to make a meaningful impact in patients’ lives—so we’re looking for passionate, driven individuals to join our team and continue  to grow with us.  Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient retail and specialty prescription medication needs. Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. Help develop new processes to ensure smooth operations and patient care. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Answer, resolve and triage inbound inquiries. Perform refill reminder calls under the supervision of a pharmacist. Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Ensure appropriate documentation in all required systems/tracking mechanisms. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Other duties as assigned. Skills:   Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must  Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other:   Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties : Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification :  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience : Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician Education:  High School Diploma or GED required Job Salary:  An employee in this position can expect a salary rate between $64,350 and $70,000 plus bonus pursuant to the terms of an any bonus plan if applicable. The actual salary will depend on experience, geographic location, and other factors permitted by law.  California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsSpringfield, MA
Job Purpose: The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services.  Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.   Job Duties: Interpret and enter prescriptions. Clarify prescription orders with pharmacist and/or clinician as appropriate. Label and fill prescriptions for the pharmacist to verify. Perform pharmaceutical calculations. Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Prepares medication for delivery to patients and departments. Answers, resolves, and triages inbound inquiries. Provides outbound therapy/medication adherence check-ups. Secures refill prescriptions. Resolves insurance related issues and assists patients with various forms of financial assistance. Maintains pharmacy inventory including drug ordering and receiving. Communicate directly with patients over the phone to assist them in the awareness of their medications. Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implements change. Actively participates in process improvement initiatives. Acts as a value-added business partner to stakeholders throughout the organization. Protects organization's value by keeping information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Other duties as assigned Skills:   strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must  Traits:  Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other:   energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data   Experience/ Education: Required Licensure/Certification:   We are seeking experienced pharmacy technicians who are registered with the State of employment and nationally certified as a CPhT or equivalent.  Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe.  Continued employment is contingent upon meeting these requirements. Years of Experience:  Required 1+ years, Preferred 5+ years’ experience as a Pharmacy Technician Education: High school diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice  and Privacy Policy .   Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsSpartanburg, SC
The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations. Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. Job Duties: Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members. Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner. Answer, resolve and triage inbound inquiries appropriately. Clarify prescription orders with pharmacist and/or clinician as appropriate. Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills. Following through with claim adjudication and troubleshooting and reject codes. Partnering with pharmacy to ensure proper in-stock of medications. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Properly discontinuing patients off service when appropriate. Documenting work appropriately across all systems. Manage, organize, and update relevant data using database applications. Other duties that facilitate patient access to medications as assigned Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolve problems, recommend improvements, implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Skills : strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator. Other : energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data. Experience/ Education: Required Licensure/Certification : We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience : Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus. Education: High school diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy . Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 3 days ago

Shields Health Solutions logo
Shields Health SolutionsNew York, NY
Overview: We’re seeking a motivated, detail-oriented Pharmacy Technician to join our fast-growing specialty pharmacy team. This role is ideal for someone who thrives in a clinical setting, values patient care, and can work independently while collaborating closely with patients, clinicians, and internal teams. Key Responsibilities: Deliver personalized medication support and adherence services to patients. Collaborate with clinic staff (physicians, nurses, etc.) to integrate pharmacy services into patient care. Educate patients on pharmacy benefits and assist with onboarding. Manage prescription refills, prior authorizations, and financial assistance. Maintain accurate documentation and support process improvements. Identify and manage specialty medications and related supplies. Communicate with centralized service teams to ensure continuity of care. Participate in quality initiatives and contribute to operational enhancements. Qualifications: Licensure: State-registered Pharmacy Technician required; national certification (CPhT) preferred. Experience: Minimum 2 years required; 3–5 years preferred in a pharmacy technician role. Education: High School Diploma or GED required. Skills: Strong communication, organization, and problem-solving skills; proficient in Microsoft Office. Traits: Empathetic, dependable, detail-oriented, and a team player. Bonus: Experience in transplant, hepatitis C, HIV, infectious disease, or oncology is a plus. Compensation: Salary range: $64,350–$70,000 , plus potential bonus based on performance and company plan. Final offer depends on experience, location, and other legal factors. Why Work With Us? Competitive salary and bonus potential. Opportunity to work directly with patients and clinicians. Mission-driven company improving specialty medication access. Supportive team environment with growth opportunities. Commitment to diversity, equity, and inclusion. Apply Today If you're a pharmacy technician passionate about patient care and looking for a meaningful career in specialty pharmacy, we want to hear from you! California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy . Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 4 weeks ago

Shields Health Solutions logo
Shields Health SolutionsHood River, OR
Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient retail and specialty prescription medication needs. Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. Help develop new processes to ensure smooth operations and patient care. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Answer, resolve and triage inbound inquiries. Perform refill reminder calls under the supervision of a pharmacist. Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Ensure appropriate documentation in all required systems/tracking mechanisms. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Other duties as assigned. Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must Traits : Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties : Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification : We are seeking experienced pharmacy technicians who are Oregon state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience : Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician Education: High School Diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy . Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 4 days ago

Nuvance Health logo
Nuvance HealthDanbury, Connecticut
Description Position at Nuvance Health FULLY REMOTE OPPORTUNITY in the United States - Full Time Responsible for performing activities related to the design, build, implementation, and support of the assigned IT Applications throughout the Nuvance Health System. Delivers timely and high quality problem resolution and escalation services. Provides solutions for user questions and requests for information. Works with IT Leadership to recommend plans of action. Works with associates to optimize utilization of the system. Essential Responsibilities: 1. Collaboration with Business Owners: a. Serves as a liaison between departments and HQIT. b. Organizes and conducts various meetings with staff including the physician community. c. Meets with appropriate user department(s) as deemed necessary to review open issues.d. Responsible for supporting staff by achieving and understanding workflows, requirements, priorities and industry best practices. e. Works within the IT team to develop solutions that meet end user needs. f. Assists in assessment of current state processes and develops solutions to meet requirements. 2. System Support – Break Fix/Maintenance: a. Supports the application throughout all hospital sites, troubleshooting problems, and providing technical expertise. b. Provides primary support for system break/fix and maintenance including documentation via Infopoint including root cause, troubleshooting activities, testing, priority setting and resolution. c. Adheres to Change Management Policies. d. Maintains system documentation relevant to system design, specifications, functionality, process flows, etc. as required. e. Table Maintenance - updates system tables/files and configuration to ensure compliance with existing / future expectationsf. Resolves issues/problems within stated guidelines. g. Escalates problems as necessary to IT Leaders and/or vendor Education and Experience Requirements: Bachelor’s degree in health related field or Computer Science, Management Information Systems, Industrial Technology, Business Administration, or a related field from an accredited institution is required or equivalent work experience. A minimum of four years recent experience in a healthcare setting, with two years of direct experience with documentation systems, preferred. An understanding of analytical processes, along with demonstrated proficient computer skills related to spreadsheet use. Primary on-call rotation for 24x7x365 support of the system is required. Strong interpersonal, communication, organizational, and leadership skills are required. Able to “team” effectively with all members of the greater Information System department. Substantial demands for visual acuity and sitting. Considerable demand for analyzing, perception/comprehension, judgment, complex reading and writing, memorization, and decision-making. It is necessary to attend vendor meetings, training and/or User Group Conferences. Working Conditions: Manual: Little or no manual skills/motor coord & finger dexterity Occupational: Little or no potential for occupational risk Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force Physical Environment: Generally pleasant working conditions Company: Nuvance Health Org Unit: 1792 Department: IT Clinical Informatics Exempt: Yes Salary Range: $33.66 - $67.05 Hourly

Posted 1 week ago

SpartanNash logo
SpartanNashGladwin, Michigan
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.” Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! Location: 1204 State St - Gladwin, Michigan 48624 Job Description: Position Summary: This role is responsible to p erform with accuracy and efficiency assistance to licensed pharmacists by providing medication and other healthcare products to patients. Assist with preparing prescribed medication to patients by counting tablets, labeling bottles, stocking products, providing customer service, utilizing the computer systems to maintain patient profiles and insurance claims, and checking out patients that ensures that the shift contributes to the financial interest of the store. Complete all other duties as assigned in a timely manner. Here’s what you’ll do: Stock and take inventory of medications (prescription and over the counter). Notify Pharmacy Manager of supplies/products that need to be ordered. Receive prescriptions/refills from patients. Retrieve, count, pour, weigh, package and label products. Maintain customer profiles and prepare insurance forms. Accurately operate cash register, display cost of customer purchase, make change, cash checks, and issue receipt. Have familiarity with all products carried in the department. Maintain a clean, attractive and well stocked department. Abide by HIPA A and all legal policies and procedures . Any task delegated by pharmacist on duty other than final verification of prescriptions and patient counseling on medications. Additional responsibilities may be assigned as needed . Here’s what you’ll need: High school diplomaor equivalent One (1) year prior customerservice-orientedpharmacy related experience preferred . Must have the state appropriate registration or certification. Ability to read, write, comprehend, and interpret documents. Basic mathematical skills Suggestive Selling/Knowledge of Products Detail Oriented Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.

Posted 3 days ago

Hy-Vee logo
Hy-VeeSioux Falls, South Dakota
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Pharmacy Technician - Certified Department: Pharmacy FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications. Licensed, through a national certification program, as a pharmacy technician. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager, Staff Pharmacists Positions that Report to you: None Primary Duties and Responsibilities: Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they’re looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Handles inquiries that do not require a pharmacist’s expertise and judgment. Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist. Takes orders from or calls doctor’s offices for refill prescriptions. Gathers patient information required to prepare prescriptions. Assists in maintaining correct patient information. Assists pharmacists in preparing prescription drug products for dispensing. Prepares and affixes labels to prescription containers. Prepares prescriptions to be mailed. Prepares and submits insurance claims. Files prescriptions after they have been dispensed. Reports any medication errors to appropriate personnel. Orders, checks-in, and stocks pharmacy supplies. Logs invoices as necessary. Performs cash transactions. Maintains cleanliness of pharmacy and dispensing area. Assists with third party insurance billing and trouble shooting. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to all statutes and regulations pertaining to a pharmacy technician. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Administer Vaccines as allowed by law Secondary Duties and Responsibilities: Assists in other areas of the store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables. Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations. Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data Education and Experience: High school diploma or equivalent. Certified as a licensed technician through a certified national program and maintains continuing education requirements to keep license active. Previous experience as a pharmacy technician or pharmacy clerk is preferred. If applicable, vaccination certification as required by law. Physical Requirements: Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions : This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day.There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs. Equipment Used to Perform Job: PC with pharmacy software and printer, cash register, C.A.R.S. ordering system, pharmacy balance, scanner, calculator, telephone, fax, and copier. Confidentiality: Maintains the confidentiality of the customer’s private medical information according to the HIPPA act. Contacts: Has daily contact with customers, general public, and suppliers/vendors. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies. I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs. Accordingly, I acknowledge that exposure to hazardous drugs may cause acute and chronic effects. Failure to follow pharmacy policies and procedures may put me at greater risk of exposure to hazardous drugs. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Posted 1 day ago

Hy-Vee logo
Hy-VeeDes Moines, Iowa
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Pharmacy Technician – Non Certified Department: Pharmacy FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager; Staff Pharmacists Positions that Report None Primary Duties and Responsibilities: Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they’re looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Handles inquiries that do not require a pharmacist’s expertise and judgment. Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist. Takes orders from or calls doctor’s offices for refill prescriptions. Gathers patient information required to prepare prescriptions. Enters prescription and patient information into the computer. Assists in maintaining correct patient information. Assists pharmacists in preparing prescription drug products for dispensing. Prepares and affixes labels to prescription containers. Prepares prescriptions to be mailed. Prepares and submits insurance claims. Files prescriptions after they have been dispensed. Reports any medication errors to appropriate personnel. Orders, checks-in, and stocks pharmacy supplies. Logs invoices as necessary. Performs cash transactions. Maintains cleanliness of pharmacy and dispensing area. Assists with third party insurance billing and trouble shooting. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to all statutes and regulations pertaining to a pharmacy technician. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Administer Vaccines as allowed by law Secondary Duties and Responsibilities: Assists in other areas of the store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables. Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations. Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data. Education and Experience: High school diploma or equivalent. Working towards a licensed technician certification through a certified national program. Previous experience as a pharmacy clerk is preferred. If applicable, vaccination certification as required by law. Physical Requirements: Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitivemotions. Working Conditions : This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day. There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs. Equipment Used to Perform Job: PC with pharmacy software and printer, cash register, C.A.R.S. ordering system, pharmacy balance, scanner, calculator, telephone, fax, and copier. Confidentiality: Maintains the confidentiality of the customer’s private medical information according to the HIPPA act. Contacts: Has daily contact with customers, general public, and suppliers/vendors. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies. I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs. Accordingly, I acknowledge that exposure to hazardous drugs may cause acute and chronic effects. Failure to follow pharmacy policies and procedures may put me at greater risk of exposure to hazardous drugs. Are you ready to smile, apply today.

Posted 1 week ago

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CHC The Cancer & Hematology CentersFlint, Michigan
Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you’re going through and can offer compassion and resources to help. To us, it’s important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home. Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Pharmacy Technician General Summary: Dispense prescription drugs to patients and assist in the preparation and charging of medications and supplies under the supervision of the pharmacist. Provide quality patient care and excellent customer service. Processes, enters and interprets physician orders focusing on either infusion pharmacy or specialty retail pharmacy. Follow departmental procedures with regard to inventory control, claims submission and other administrative tasks. Desired/ Required Qualification: Education: Michigan Licensed Pharmacy Technician Experience: Retail pharmacy and /or infusion pharmacy, claim reconciliation or accounting background helpful. Primary Duties and Responsibilities (Essential Functions): Pharmacy technician will have primary work duties either to infusion or retail pharmacy. Based on division of activities, duties will be identified as applicable or not. Input customer and prescription data into pharmacy computer system. Create prescription labels, accurately retrieve medication for dispensing, and place medication into prescription containers, done under supervision of pharmacist and in accordance with local and federal law. Ensure excellent customer service in the Retail Pharmacy department. Inventory control and accurate handling of pharmaceuticals, packing slips and invoices. Handle telephone inquiries, and assist in resolving issues and complaints in a timely manner. Ensure claims are properly filed in the QS-1 NRx environment. Enter customer purchases into Point-of- Sale system. Accept telephone prescriptions and refills from physician offices as well as written prescriptions from patients. Complete paperwork related to filling prescriptions. Using aseptic technique, accurately prepares Compounded Sterile Products (CSP), including anticancer chemotherapeutic medications under the direct or indirect supervision of a Pharmacist. Insures the safety of all patients and personnel by following CHC protocols and NIOSH/OSHA guidelines for preparation, delivery, and disposal of potentially cytotoxic agents. Enters physician orders correctly, checks patient profiles, allergies, duplicate therapies and drug interactions for review by a Pharmacist or other qualified healthcare professional. Precisely charges and credits patients, nursing units, and other facilities for medications dispensed from Pharmacy. Monitors and maintains drug (including controlled substances), research, indigent, and sample inventories and associated logs. All other duties assigned.

Posted 2 weeks ago

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Summit Healthcare ExternalShow Low, Arizona
The following information is designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained. General Position Summary: Responsible for providing operational support for the Pharmacy Department under supervision of the Pharmacists. Essential Functions / Major Responsibilities: · Gathers medications to be distributed to departments and omnicell. · Delivers medications and requested items to departments and omnicell. · Prepares IV admixtures and delivers to med rooms. · Gathers medications to be delivered to patient drawers. · Maintain patient records. · Communicates effectively with healthcare providers and nursing. · Performs monthly unit inspections as assigned. · Performs Home Medication Reconciliations on all admitted patients. · Miscellaneous clerical duties. · Displays proper etiquette and mannerisms that reflect the SHINE Behavior Standards. · Promotes the Patient Safety Standards as a core value of the organization. Secondary Functions: · Supplies medications for area paramedic boxes. · Participates in departmental and hospitalwide informational meetings and inservices, including staff meetings, hospitalwide forums, and seminars. · Reviews department and hospitalwide policies and procedures annually. · All other duties as assigned. Job Scope: This job involves: · Recurring work situations with occasional variations from the norm. · A moderate level of complexity.. · Performance of duties under a moderately high level of supervision. Supervisory Responsibility: · None. Interpersonal Contacts: Contacts: · Are normally made with others within the hospital. · Are made with own department, staff, and supervisor as well as other departments and locations. · Contain some discussion about confidential/sensitive matters. · Include face-to-face and telephone contact. · Include contact with staff, physicians and patients. Specific Job Skills & Mental Activities: This position requires knowledge of medical terminology, aseptic techniques and compounding, and operational knowledge of general equipment and office equipment in the Pharmacy department, including: fax, printer, phone systems, computer, and commonly used hospital computer programs (including Hospital Information Systems, MS Office, e-mail, and internet). Must be able to read, write, speak, and understand English. Must also be service oriented and have excellent computer skills, math skills, communication skills, customer service skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, the ability to prioritize work, and telephone etiquette. Education and/or Experience: · High school diploma or equivalent (required). · AZ State Board of Pharmacy Technician License (required). · CPhT licensure (required). · Basic computer skills (required). Physical Demands & Job Conditions: Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of sedentary work. Light work usually requires walking or standing to a significant degree. Worker is subject to extensive computer work and contact with chemicals. Physical motions include finger dexterity, standing, walking, stooping, talking, reaching, feeling, sitting, bending, kneeling, grasping, listening/hearing, handling, lifting up to 20 pounds, and repetitive motions of the hands, wrists, and feet. This is a safety sensitive position. OSHA Exposure Category: Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues and are not a condition of employment.

Posted 30+ days ago

PacificSource logo
PacificSourceSpringfield, OR
Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Support all aspects of the pharmacy services compliance program for Medicare, Medicaid and Commercial lines of business. Assume the primary role of interfacing with the Compliance department, auditors, vendors and pharmacy staff for purposes of monitoring and ensuring compliant pharmacy operations. Interface with the Compliance Department and Fraud, Waste and Abuse teams to evaluate and address fraudulent activities impacting the Pharmacy Department. Conduct internal audits, support external audits, develop policies and procedures, and ensure departmental compliance. Essential Responsibilities: In partnership with Internal Auditors, Compliance staff and Pharmacy leadership, develop formal internal auditing and monitoring plans to assess pharmacy compliance with all State, Federal and internal business rules and regulations. Serve as an inter-departmental liaison for pharmacy compliance and FWA activities. Evaluate pharmacy operations, including workflow decisions to ensure that clinical and administrative programs are compliant with State, Federal and internal business rules and regulations. Conduct independent reviews to ensure compliant processes are in place on all Pharmacy Services business operations, including but not limited to: formulary administration, coverage determination processing, appeals and grievance processing, organizational determinations, OIG status, FWA programs, helpdesk operations including call monitoring, communication strategies, website publications, medication therapy management operations, claims adjudication, PDE processing and all vendor managed programs. Responsible for the research of applicable Medicare, Medicaid and NCQA rules and regulations and pharmacy team education on any new rules or regulations. Investigate, analyze, and provide recommendations related to compliance findings, including assessments and impact reports, and corrective actions. Perform routine independent and objective monitoring activities of all Pharmacy Services business operations, publish results and report out to Pharmacy leadership, Compliance Department, quality committees and other PacificSource leadership teams as applicable. Respond to all compliance related inquiries from internal Compliance Department staff and external auditors in a timely, professional and accurate manner to ensure minimal organizational and operational impact. Develop Pharmacy Department policies and procedures as applicable and ensure regular maintenance to reflect new practices and guidance. Provide interpretation, training, and implementation of Medicare, Medicaid, and Commercial regulations and communicate them appropriately with respective departments and teams. Provide oversight of Pharmacy Benefit Manager operations through the following actions: attending weekly meetings; review and approve external communications; and monitor operational performance reports. Support FWA efforts by identifying cases, conducting preliminary research, and interfacing with the FWA team on findings. Support NCQA best practices, including operational processes and policy development. Support ongoing communication efforts. Maintaining compliant member, pharmacy and provider communications updates in accordance to current models and best practices. Supporting Responsibilities: Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. Work Experience: Minimum of three years of healthcare or health insurance industry required. Strong preference for experience in auditing or compliance related role. Education, Certificates, Licenses: Associate's degree required. An equivalent combination of education and healthcare (or health insurance industry) experience will be considered. Knowledge: Understanding of Medicare and Medicaid rules and regulations preferred. Strong computer skills. Highly proficient verbal and business writing skills. Understanding of Medical Terminology preferred. Ability to work under strict timelines and pressure situations. Requires ability to define and prioritize problems and manage workload without direct supervision. Competencies: Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Posted 3 weeks ago

Sturdy Memorial Hospital logo
Sturdy Memorial HospitalAttleboro, MA
Assists the Pharmacists in the routine duties throughout the department to provide pharmacy services to patients spanning all age groups and cultures. Must work in presence of a Pharmacist. Reports to: Director of Pharmacy, Pharmacists/ Clinical Coordinator Manages: N/A Education/Training: High school diploma Licenses/Certification: Certification license by the Massachusetts Board of Pharmacy. National Certification (CPhT or ExCPT) required Have achieved standing as a student in the first professional year in an approved college/school of pharmacy, or from a foreign school of pharmacy that has arranged internship experiences in collaboration with an approved college/school of pharmacy; (b) be currently enrolled in a Doctor of Pharmacy ("PharmD") program; Registration with the Massachusetts Board of Pharmacy as a Pharmacy Intern with an active license in good standing Required Qualifications and Skills: Minimum of 3 months of experience in a hospital environment. Excellent verbal/written skills Demonstrate knowledge of hospital pharmacy operations Demonstrate knowledge of medications Preferred Qualifications and Skills: Computer literate Positive interpersonal communication skills Essential Job Functions: Able to perform all functions related to the maintenance of automated drug distribution including maintenance of inventory specific to each unit, stocking and de-stocking medications, programming functions, troubleshooting, assisting nursing personnel, ad checking outdates and verifies proper counts and storage Phone answering responsibilities with ability to interpret questions and find appropriate personnel for solutions. Maintains and monitors all emergency code carts to verify contents and dating according to Policy and Procedures. Preparation of intravenous admixtures. This includes being competent in all aspects of aseptic technique, quality and control, and maintenance of the Sterile IV Room. Must pass annual aseptic testing. Checks pharmacy stock, including the night pharmacy, for outdated or improperly stored medications. Other duties: Cleans and dusts certain areas of the pharmacy when appropriate. Must attend all required Code 10-10 training and participate as a member of the Code 10-10 team unless such participation would compromise safety or health of self or others due to verifiable physical/mental/emotional condition. An employee requesting an exemption, per above, will meet with his/her manager and/or OHS to discuss reasonable accommodation. The hospital reserves the right to exempt an employee, for any reason, at its sole discretion. Responsible for general and secondary tasks as needed or assigned. AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures. ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to the perform essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the work place, and with or without reasonable accommodation. PHYSICAL DEMANDS: Stand or walk for long periods of time. Use hands to handle, control, or feel objects, tools, or controls. Repeat the same movements. See details of objects whether they are nearby or far away. Understand the speech of another person. Speak clearly so listeners can understand. See differences between colors, shades, and brightness. Hold the arm and hand in one position or hold the hand steady while moving the arm. Use fingers to grasp, move, or assemble very small objects Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Posted 30+ days ago

Meijer, Inc. logo
Meijer, Inc.Fort Wayne, IN
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! The position must practice the profession of pharmacy in an environment that by philosophy and policy promotes patient care. This person must be friendly and provide remarkable customer service to enhance overall patient health. What You'll be Doing: Level 3 Interacting with patients at various service points of contact. Promoting pharmacy initiatives and clinical services to the customer. Inputting customer and prescription information in the pharmacy dispensing system. Creating prescription labels and adjudicating insurance claims. Retrieving the appropriate medication from inventory. Completing paperwork related to filling prescriptions and receiving drug orders. Ordering prescription medication for the Pharmacy Department. Stocking prescription medication. Excellent organization skills with the ability to prioritize workload. Effective communication skills and agent of change. Maintaining a clean, and orderly pharmacy for a professional appearance. Maintaining confidentiality of patient information. Licensed in their respective state if required. Successful completion of Meijer Employer based training if licensure is not required in their respective state. Completion of Meijer Retrobill training to comply with third party processes. Ability to perform CLIA waived tests as part of the Meijer Health Screening Program. Provide immunizations to Meijer patients. What You Bring with You (Qualifications): High School/GED. Registered and/or licensed as required in the state of practice. Retail/Community Practice. Excellent customer service skills. Positive Attitude. Proficient Typing Skills. Neat and Eligible Penmanship. Organizational Skills. Prioritizing Skills. Teamwork. Attendance. Basic Math Skills.

Posted 30+ days ago

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Azend PharmaNorth Brunswick Township, New Jersey
Benefits: 401(k) Health insurance Paid time off Job Summary We are seeking a Pharmacy Technician to join our team at Medlife Pharmacy ! As a Pharmacy Technician, you will be receiving incoming prescriptions, checking for accuracy, and inputting that information into our system. You will also be accepting payments for prescriptions, receiving incoming inventory, and answering customer questions and concerns. The ideal candidate has strong organizational skills, exceptional customer service skills, and prior experience working in a fast-paced environment. Responsibilities Receive written and faxed prescriptions from both patients and doctor’s offices, verify the information is accurate, and input it into the system as needed Maintain proper storage and inventory of all medications in the pharmacy Receive incoming inventory, verify the accuracy, log it within the system, and put it away as needed Maintain proper pharmacy records, including patient profiles, inventory logs, and more Accept payment for prescriptions and small transactions Answer phones and handle customer inquiries, referring to the pharmacy as needed Qualifications Excellent customer service and communication skills Strong organizational skills The ability to multitask and shift priorities, as needed Familiarity with pharmacy and medical terminology desired Spanish Speaking heavily preferred Schedule Full Time 40 hours Weekend Availability Preferred Pay Rate $17-$25 Hourly Based on experience Compensation: $17.00 - $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. At Azend Pharma , we bring together a team of experienced pharmacy consultants with over 50 years of independent pharmacy experience. We combine industry knowledge, innovation, and a personalized approach to deliver results that exceed expectations. We specialize in empowering pharmacies to reach new heights of success through comprehensive pharmacy management consulting services. Our mission is to pioneer a future where every patient receives exceptional care. Through the relentless pursuit of operational excellence, the integration of cutting-edge innovations, and a steadfast commitment to continuous advancement, we aspire to redefine the standard of healthcare excellence worldwide.

Posted 30+ days ago

Hims & Hers logo
Hims & HersGilbert, Arizona
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . ​About the Role: We are looking for a dependable Pharmacy Technician Trainee that will process and fill prescriptions. You will undertake other tasks under the direction of a pharmacist to provide excellent customer service and ensure the pharmacy runs smoothly. As a pharmacy technician you must be detail-oriented and reliable since the job has high responsibility. You must possess excellent communication skills as well as aptitude in using computers. You Will: Manage pharmacy inventory. Prepare, fill, and label orders and dispensed medications under the supervision of a licensed Pharmacist (pull prepackaged medication or obtains stock containers). Prepackage oral, and external medications using various packaging and labeling equipment. Pick up/receives physician orders and review for completeness; determines availability of drug formularies; obtain patient information on prescriptions and maintain the Pharmacy Patient Medication Profiles. Interpret physician’s directions and types prescription labels. Order medication and pharmaceutical supplies under the supervision of a licensed Pharmacist. Receive and verify delivered orders; restock medication shelves and supply bins; rotate and remove outdated drugs; maintain a clean working environment including Pharmacy equipment and work counters; maintain stock records. You Have: Ability to remain in a stationary position 50% of the time 6+ month of pharmacy experience as a Pharmacy Technician Trainee Ability to frequently move boxes weighing up to 20 pounds across the pharmacy for various needs Required current registration as a Pharmacy Technician Trainee in the State of Arizona Strong communication skills and can work independently Our Benefits (there are more but here are some highlights): Competitive salary & comprehensive health benefits including medical, dental & vision Conditions of Employment: This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required. This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR). Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs. Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .

Posted 2 weeks ago

Roadrunner Pharmacy logo
Roadrunner PharmacyPhoenix, Arizona
Certified and Licensed Compounding Pharmacy Technician Covetrus Specialty Pharmacy - Phoenix, AZ Come and be a part of our expansion at our brand-new facility on I-17 and Bell Road Covetrus is a 5billion+ and growing global animal-health, manufacturing, technology, and services company. Our passion for the well-being of animals and those who care for them drives us to advance the world of a medicine. We have more than 5,500 employees serving over 100,000 customers around the globe, and we are continuing to expand our operations here in the Phoenix area. Reasons you’ll love working here : We value safety in the workplace, diversity in our workforce and opportunities for growth. Which is why we offer the following: 4 weeks of paid vacation in the first year of employment Competitive Pay . We focus on work/life balance – because we know your better when you can be you. Career development . Advancement to grow your skills. See where your Journey can take you. We are a fast-moving dynamic environment where flexibility and adaptability are key attributes needed for success. Compounding experience welcomed but not necessary. We will train. Follow proprietary formulations to compound commercially unavailable prescriptions into the appropriate dosage form. Compounding of sterile injectables, ophthalmics, oral liquids, topical agents, and tablets Participate in regular audits and inspections. Ensure the compounding lab is cleaned and maintained in accordance with procedures. Maintenance, calibration and proper documentation of scales, electronic meters, etc. Routinely checks for outdated or soon to expire chemicals. Complete compounding continuous education responsibilities Follow all safety training for handling hazardous substances. Understand and be familiar with cGMP guidance (21 CFR 211), 503B Guidance, USP<800>, USP<797>, USP<795> and other documents as assigned. Work closely with the Pharmacist in Charge to ensure a quality product is being compounded Monitor inventory levels and report low levels to the supervisor. Dispose of chemicals in the proper containers. Document quality procedures in the appropriate logs Perform continuous QA on compounds. Prepare samples for testing. Submit a QRE (remove) Initiate investigations for any deviations of standard procedure or product. Work closely with facility Pharmacists and internal Quality Assurance personnel SKILLS AND ABILITIES Knowledge of USP 795 , USP 800, USP 795, and cGMP FDA 503B Guidelines Understanding of medical terminology and pharmacy calculations Ability to work efficiently in a timely manner. Close attention to detail Standards for accuracy and potency must be consistently met. Must be capable of working with small, delicate pieces of expensive equipment to complete appropriate dosage forms. Must be capable of donning and wearing all protective wear as required by procedure for each area. This includes, but not limited to: mask, gloves, lab coat, coveralls, hairnet, safety goggles and shoe covers. Must have knowledge of basic principles, theories, laws, policies and procedures that pertain to compounding and cGMP. EDUCATION AND/OR EXPERIENCE High School diploma or equivalent One year of compounding experience preferred. CERTIFICATIONS, LICENSES, AND REGISTRATIONS National certification and state licensure current and in good standing PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment are characteristic of those found in a typical laboratory environment. There is a potential exposure to chemicals used in the preparation of compounds and cleaning agents used in the facility. This position will require the ability to sit in an office or stand for an extended period of time. It also will require enough physical dexterity and fine motor skills to type, manipulate syringes, and work with delicate equipment and devices. The physical demands and work environment require enough flexibility and strength to undergo donning sterile garb from head to foot with all skin covered and the ability to pass medical clearance to wear an OSHA 95 respiratory mask. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. Manual dexterity Adequate vision for tasks assigned. Good hand eye coordination Ability to lift up to 30 pounds. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: • 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits​ • Identity theft protection • Pet insurance • Sales Positions are eligible for a Variable Incentive • Certain positions may include eligibility for a short term incentive plan Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Posted 30+ days ago

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PHILScottsdale, Arizona
Company Overview: Founded in 2015, Phil is a San Francisco-based, Series D health-tech startup that is revolutionizing prescription access by streamlining how doctors, pharmacies, and patients interact. Through our end-to-end B2B2C platform, we enable affordable, timely, and efficient access to therapies, enhancing patient adherence and improving health outcomes. Our work empowers pharma manufacturers to innovate while delivering best-in-class care experiences across the healthcare ecosystem. Our mission-driven team is made up of diverse individuals passionate about technology, healthcare, and patient wellbeing. If you're eager to help transform a legacy industry through smart systems and human-centered solutions, we want to hear from you. Position Overview: Title : Pharmacy Technician Location : Scottsdale, AZ (in-office; remote eligible after 90 days) Hours : Monday – Friday, 6:00 am – 7:00 pm MST (flexibility for early and late shifts required) Compensation : $20–$24/hour (commensurate with experience) Status : Full-time Reports To : Operations/Pharmacy Team Leads Phil is seeking a detail-oriented, self-motivated Pharmacy Technician to join our growing team. You will play a key role in supporting the full prescription lifecycle; including insurance verification, troubleshooting prescription reroutes, and communicating directly with partners and prescribers. This role requires strong decision-making, communication, and multitasking abilities to ensure efficient order resolution and best-in-class patient care. Primary Responsibilities: Troubleshooting electronic, faxed, and verbal prescriptions via routing to appropriate channels into pharmacy systems Review and update patient insurance using payer portals and phone resources Determining appropriate situations for a prior authorization (PAs) need via payer-specific tools; troubleshoot denials and escalations Utilize reroute best practices for orders falling outside normal workflow, including orders with state changes, insurance exceptions, pharmacy rejections, or failed transfers Navigate operational platforms (e.g., BestRx, Ops Dash, Partner Dash, RelayHealth, etc.) and vendor systems effectively Follow reroute protocols for specific tags including: non-contracted pharmacies, state shipping changes, PP send-backs, transfer not received, and more Proactively document process notes with clear routing details, claim updates, and actions taken Communicate with partner pharmacies, provider offices, and insurance carriers to resolve issues or clarify documentation Collaborate with At-Risk, Partner Management, and PPM teams to escalate or flag orders based on system outages, stock issues, or policy refusals Maintain productivity in the Reroute queue even during extended call hold times (e.g., multitask during insurance calls) Ensure all patient, prescriber, and partner communications are clear, professional, and aligned with Phil’s standards of care About You: You thrive in a fast-paced, evolving startup environment and remain composed under pressure You're passionate about helping patients access necessary medications You are tech-savvy, comfortable toggling between multiple software systems and navigating insurance workflows You’re a strong communicator, able to write succinct internal notes and speak clearly with external stakeholders You’re self-driven but collaborative; you seek clarity, ask smart questions, and take initiative You take pride in accuracy and process adherence, especially when rerouting orders or resolving insurance mismatches Qualifications Arizona or Ohio Pharmacy Technician License (required) PTCB certification (preferred) Minimum 1 year of pharmacy technician experience, preferably in a Specialty, Mail Order, PBM (with Manufacturer and Insurance troubleshooting experience) or Retail setting. Working Knowledge of Insurance claim rejections (e.g., Reject 50/40, DUR codes, etc.) Prior authorizations, override codes, and split billing scenarios ICD-10 codes and drug classifications FSA/HSA card restrictions and processing nuances Medicaid/Medicare Experience Routing tools and reroute resolution logic Ability to work efficiently and with attention to detail, especially when handling complex re-routes Strong written documentation and case management skills Why Join Phil Ground-floor opportunity in one of the fastest-growing health-tech startups Help modernize prescription access for real-world impact Competitive compensation and full benefits (medical, dental, vision, etc.) 401(k) Hybrid work model after 90 days (in-office collaboration & remote flexibility) Collaborative, mission-driven team culture focused on innovation and patient care

Posted 30+ days ago

Geisinger logo
GeisingerDanville, Pennsylvania
Location: Geisinger Healthplex Woodbine Shift: Days (United States of America) Scheduled Weekly Hours: 0 Worker Type: Regular Exemption Status: No Job Summary: The Intern of Pharmacy position is for employees actively enrolled as a student in a health professions education degree program with a college or university. The intern works as an extension of the pharmacist, performing duties related to patient, provider, and customer care under the supervision of a pharmacist. The intern has responsibility with care activities which may include (but not limited to) sterile product preparation, clinical interactions with patients and the care team, and performance of a majority of pharmacy technical operations. Job Duties: Performs the job duties of a pharmacy technician I as needed Coordinate with the pharmacist to provide timely, efficient, cost effective, and appropriate pharmaceutical care to the patient while avoiding duplication and waste. Provide patient/provider/customer care Use the pharmacy computer system to facilitate patient care Participate in patient/provider/customer care activities that do not require the expertise of a pharmacist Prepare and label medications appropriately for distribution. Retrieve, review, and perform inventory management for medications and supplies in the pharmacy. Maintain pharmacy records. Perform housekeeping duties in the pharmacy in compliance with hospital and accreditation policies. Participate in the onboarding and training of new pharmacy personnel. Complete additional projects or activities as assigned by their manager. ​Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Education: High School Diploma or Equivalent (GED)- (Required) Experience: Certification(s) and License(s): Skills: Communication, Computer Literacy, Pharmaceutical Names OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Posted 2 weeks ago

U logo
University HealthCare AllianceNewark, Nebraska
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day- 08 Hour (United States of America) This is a Stanford Health Care- University Healthcare Alliance job. A Brief Overview The pharmacy medication pre auth coordinator will join a highly integrated, fast paced team that supports the Stanford Medicine Partner Physician Foundation, Stanford Healthcare Enterprise.The pharmacy medication pre-auth coordinator will support the entire electronic process from submission to processed pharmacy prescribed medication. The coordinator will facilitate the approval of necessary medications to the insurance companies, to ensure patients receive the required medication.The process may result in authorization, denial or closed status and the coordinator is expected to work through all the steps in a timely manner to prevent delays in patient care. This includes sharing Epic related system issues and opportunities which include but are not limited to optimizing clinical workflows to ensure health plan requirements are met prior to submission. The coordinator will support the needs of the Stanford Medicine Partner Physician Foundation clinics and report directly to the REACT Manager, Centralized Referral Team. Locations Stanford Health Care- University Healthcare Alliance What you will do Pharmacy Medicine Pre-Auth Coordinator: Responsible for confidentially reviewing medical records to confirm proper documentation is in the chart to support the pharmacy prescription Responsible for submitting detailed chart notes and other pertinent documentation to support the authorization request. Manages the EMR workqueue pertaining to pharmacy prescriptions for new request submission and re-submission to the health plans. Must be capable of clear communication to all levels: Clinicians, Clinic and Finance Leadership, clinical team members and patients and Pharmacies. Communicates effectively with patients, providers and insurance companies regarding authorization status. Documentation - maintains accurate records of all interactions and documentation related to authorization requests Confirms active insurance is on file. May be responsible to obtain benefits as required or needed. Required to confirm if proper pharmacy benefit workflow is intact. Responsible for following deferred standard workflow to avoid patient care delays. Collaborate with area Lead and Manager to streamline processes. Communication Procedures: Communicates with use of created smartphrases for consistent messaging and/or messages in a courteous and professional manner in accordance with performance standards. Coordinates and Communicates with Clinics, Patients, Pharmacists and Health Plans. Electronic Health Record Documentation: Accesses EHR to communicate to clinical staff members and/or physicians through referral in-basket message, pools or telephone encounters using SBAR format and/or appropriate smart phrases in accordance with performance standards. Manages EHR in-basket(s), referral work queues in accordance with performance standards. All other duties as assigned including department-specific functions and responsibilities: Performs other duties as assigned and participates in organization projects as assigned. Adheres to safety, P4P’s (if applicable), HIPAA and compliance policies. Provides orientation and training to new staff as assigned. Education Qualifications High school graduate or equivalent. Experience Qualifications Two (2) - four (4) years of similar experience pertaining to pharmacy prescriptions that require pre-authorization in a physician office-based setting. Ability to type a minimum of 30 wpm. Experience in healthcare or related setting preferred. Required Knowledge, Skills and Abilities Strong verbal/written communication and listening skills; including excellent interpersonal skills and telephone communication. Legible handwriting. Ability to maintain composure during challenging interpersonal interactions. Basic math skills necessary to collect payments and balance cash drawer. Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information into practice management system and EHR. Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow. Ability to work with others in a flexible, cooperative manner. Physical Demands and Work Conditions Physical Demands Constant Sitting. Frequent Walking. Occasional Standing. Occasional Bending. Occasional Squatting. Occasional Climbing. Occasional Kneeling. Seldom Crawling. Constant Hand Use. Constant Repetitive Motion Hand Use. Frequent Grasping. Occasional Fine Manipulation. Frequent Pushing and Pulling. Occasional Reaching (above shoulder level). Frequent Twisting and Turning (Neck and Waist). Constant Vision (Color, Peripheral, Distance, Focus). Lifting Frequent lifting of 0 - 10 lbs. Occasional lifting of 11 - 20 lbs. Seldom lifting of 21 - 30 lbs. Seldom lifting of 31 - 40 lbs. Seldom lifting of 40+ lbs. Carrying Frequent lifting of 0 - 10 lbs. Occasional lifting of 11 - 20 lbs. Seldom lifting of 21 - 30 lbs. Seldom lifting of 31 - 40 lbs. Seldom lifting of 40+ lbs. Working Environment Occasional Driving cars, trucks, forklifts and other equipment. May be required to drive personal vehicle to sites. Constant Working around equipment and machinery. Office equipment (computers, phones, fax, copy machines, printers, 10-key, etc.). Seldom Walking on uneven ground. Seldom Exposure to excessive noise. Seldom Exposure to extremes in temperature, humidity or wetness. Seldom Exposure to dust, gas, fumes or chemicals. Seldom Working at heights. Seldom Operation of foot controls or repetitive foot movement. Seldom Use of special visual or auditory protective equipment. Seldom Use of respirator. Seldom Working with biohazards such as blood borne pathogens, hospital waste, etc.. Seldom Other (please list each item under Comments):. Blood Borne Pathogens Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment Travel Requirements 10% travel: These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $29.56 - $37.69 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Posted 2 weeks ago

Shields Health Solutions logo

Specialty Pharmacy Technician

Shields Health SolutionsNew York, NY

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Job Description

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace.

Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.

As Shields Health Solutions continues to experience rapid growth and expand our partnerships with leading health systems across the country, we’re actively hiring to support our mission. Our expanding footprint means more opportunities to make a meaningful impact in patients’ lives—so we’re looking for passionate, driven individuals to join our team and continue to grow with us. 

Job Purpose:

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team.

Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.

Job Duties:

  • Provide "legendary" care to hospital patients by providing a full suite of custom medication management services
  • As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
  • Educate prospective pharmacy patients on how hospital serves patients and improves their overall care.
  • Support outpatient retail and specialty prescription medication needs.
  • Grow the specialty pharmacies patient population
  • Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions.
  • Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list.
  • Help develop new processes to ensure smooth operations and patient care.
  • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
  • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
  • Answer, resolve and triage inbound inquiries.
  • Perform refill reminder calls under the supervision of a pharmacist.
  • Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance.
  • Ensure appropriate documentation in all required systems/tracking mechanisms.
  • Manage, organize, and update relevant data using database applications.
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
  • Identify trends, resolves problems; recommend improvements; implement change.
  • Actively participate in process improvement initiatives.
  • Act as a value-added business partner to stakeholders throughout the organization.
  • Protect organization's value by keeping information confidential.
  • Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.
  • Willing to do whatever is necessary for the betterment of the Company.
  • Other duties as assigned.

Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician

Education: High School Diploma or GED required

Job Salary: An employee in this position can expect a salary rate between $64,350 and $70,000 plus bonus pursuant to the terms of an any bonus plan if applicable. The actual salary will depend on experience, geographic location, and other factors permitted by law. 

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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