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Shields Health Solutions logo
Shields Health SolutionsNew York City, NY
Manager Patient Services The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare. Applicant should be service-oriented with a motivational style incorporating a clear focus on performance accountability and employee development. The applicant must be able to work as a member of a close-knit team. The Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model. The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings. The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons Key Responsibilities Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics Coach and develop liaison team and instill Shields culture at health system partner site Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency Establish credible relationships with stakeholders at health system partners including clinic leadership and pharmacy teams up to Manager and Director levels Ensure a high level of partner satisfaction by proactively communicating the value of Shields' clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives Provide performance updates to Shields leadership team Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach Ensures coverage for Specialty Liaisons when absent from work Effective problem-solver who works through barriers for success within clinics and with the support staff within the home office Identifies issues within a clinic and works with their manager to create tangible action plans to improve performance and ensures timely implementation of improvement efforts Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities Identifies, assesses and contributes to continuous process improvement and optimization initiatives Provides subject matter expertise to hospitals and clinics within their span of control Other duties as assigned Education & Experience Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus. Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word This candidate will be able to quickly learn other programs and extract relevant information Possess strong organizational skills is a must Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement Motivates and inspires Results orientation Relationship builder Collaborative, team player A passion to help people Drive to succeed Confidential Job Salary: An employee in this position can expect a salary rate between $80,000 and $95,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Posted 30+ days ago

Vizient logo
VizientCentennial, CO
When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will support client objectives by analyzing and presenting data, which may include supporting strategy development, implementing performance improvements and / or supporting project management activities to enhance engagement and value. You will enable and empower clients to realize measurable, sustainable improvements in their initiatives by driving utilization and adoption of Vizient products & solutions. Responsibilities: Provide leadership and direction to develop creative and innovative solutions along with new program offerings. Coordinate with leaders in Spend Management and Analytics to enhance pharmacy products and services and improve operational, clinical, and financial performance. Build relationships and foster networking opportunities among Vizient clients on topics related to strategic and operational imperatives. Collaborate with Vizient clients, Vizient team members and Data and Digital on product enhancements, custom analyses, data mining, and report generation. Develop and support new program offerings to build greater value for participating clients. Execute portions of assigned project plans; prioritize tasks to achieve project milestones and deliver intended objectives. Draft presentations; present data and recommendations to client management. Suggest ideas for improving products / services / tools / methods in functional areas of focus. Contribute to the development of intellectual capital materials (e.g., case studies). Qualifications: Relevant degree preferred. Advanced degree is a plus. 5 or more years of relevant experience required. Strong analytical, organization, and problem-solving skills required. (i.e., analyze and interpret data, identify opportunities, and develop actionable insights). Advanced level knowledge of MS Excel, PowerPoint, and SQL (or other database tools) required. ACE Certification for 340B or the ability to obtain the ACE Certification within the first year of hire required. Certified Pharmacy Tech (CPhT) preferred. Experience with 340B, Pharmacy Revenue Integrity, and Retail/Specialty Pharmacy preferred. Knowledge of pharmaceutical industry, pharmacy supply chain, and GPO contracting preferred. Possess strong client-facing and group presentation skills. Strong written, verbal, and interpersonal communications skills. Ability to think strategically and creatively to solve complex business challenges. Ability to travel regularly and expeditiously throughout the year to meet clients' needs and timetables. #LI-LH #IDS Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Posted 1 week ago

G logo
GW Medical Faculty AssociatesArlington, VA
Position Summary The Prior Authorization Technician will process prior authorizations and locate foundation assistance for GW Medical Faculty Associates providers. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Under the direct supervision of a licensed Pharmacist: Initiate prior authorizations for medications and work with providers on completion Confirm patient demographics are accurate and insurance information is correct Communicate with the clinical team and patients about prior authorization status and provide updates accordingly Identify patient foundation assistance and manufacturer copay assistance programs Follow up with the pharmacy to ensure the medication is in process after approval received Process prior authorization renewals Work with the provider to resolve prior authorization denials, peer-to-peer reviews, and denials At all times, maintain a courteous interaction with patients, visitors, departments, and medical personnel Refer issues that require professional judgment to a pharmacist for follow-up Other duties assigned Minimum Qualifications Education High school diploma or an equivalent combination of education, training, and experience Experience A minimum of 2 years of Pharmacy Technician experience in retail, specialty, or mail-order pharmacy and a pharmacy license A minimum of 2 years in an alternative healthcare role (i.e. Certified Nurse Assistant, Medical Assistant, Licensed Practical Nurse) will be considered Physical Requirements Stand, walk, bend, twist, and reach for long periods of time in a clinical setting. Must be able to occasionally lift or carry and push or pull up to 100 lbs. as part of the role Regularly exposed to healthcare settings that may require personal protective equipment Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment. About GW MFA MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals. The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Posted 30+ days ago

CommuniCare logo
CommuniCareSan Antonio, TX
Pharmacy delivery driver must have knowledge of the regions they deliver to and be able to properly handle sensitive, confidential materials, such as prescription drugs and related documents. Responsibilities include, but not limited to, coordinating and performing deliveries to patients and campuses and vehicle maintenance. DUTIES AND RESPONSIBILITIES: Ensures assigned vehicle is inspected annually. Maintains gas or electric charge, oil, water and appropriate tire inflation. Maintains cleanliness of vehicle by vacuuming and washing at least once a week. Ensures credit slips are signed and mileage annotated when fueling vehicles. Efficiently coordinates daily deliveries between all delivery drivers. Ring up deliveries at the point of sale. Make scheduled and unscheduled deliveries of interoffice mail and other documents to campuses. Follow driving safety guidelines including speed limits, lane changes, and use of turn signals at all times. Complete all required paperwork, including delivery reports and signatures from recipients of packages. Carefully load and unload pharmaceutical products from vehicle, pharmacy and various locations. Verifies pharmacy products are delivered to the appropriate individuals and location. Provides excellent internal/external customer service. Performs other related duties as assigned. JOB QUALIFICATIONS: High school diploma or equivalent Minimum of one (year) delivering products or providing transportation services for an organization Clean driving record of no less than one year required Current Class C license in the State of Texas Familiar with the areas serviced by agency facilities Possess strong communication skills in English required Bilingual in English and Spanish preferred Ability to safely operate a vehicle eight or more hours per day Scheduled hours and/or work locations are subject to change PHYSICAL ACTIVITIES AND REQUIREMENTS: Finger Dexterity: Using fingers to make small movements such as spraying or picking up small objects. Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly. Hearing: Able to hear average or normal conversations and receive ordinary information; hear whispered voice at five (5) feet. Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers. Visual: Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials. Physical: Walking, standing for extended periods of time. Climbing stairs/ladders; crouching or crawling during custodial maintenance activities. May have to lift, pull, push heaving equipment, and other such items weighing up to approximately 50 lbs.

Posted 2 weeks ago

Lcmc Health logo
Lcmc HealthNew Orleans, LA
Your job is more than a job. Why a Great Place to Work At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can. And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce. It's a responsibility we take seriously. Because we don't just serve the New Orleans community-we're at the beating heart of it. Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you. When you know you're making an authentic impact, you give a little extra to every day- as a person, with your team, in your community-and that's one of the reasons why you'll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do. LICENSES AND CERTIFICATIONS Required:Certified Pharmacy Technician WORK SHIFT: Variable Hours (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary Children's Hospital, at the heart of LCMC Health's incredible community of care, has been the go-to hospital for expert children's health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about Children's Hospital's 40+ specialties and our national ranking by U.S. News & World Report as a Best Children's Hospital Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems - it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. To ensure quality care and service, we may use information on your application to verify your previous employment and background. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

Posted 30+ days ago

Brigham and Women's Hospital logo
Brigham and Women's HospitalBoston, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine support tasks that are integral to the operation of the pharmacy department. Tasks include, but are not limited to, compounding sterile and non-sterile medications, filling compounded medication orders, repackaging medications into unit dose form, preparation and distribution of unit dose medications, outpatient prescriptions, stock orders while maintaining the safe handling and integrity of medications. Tasks may also include responsibilities of technical training and participation in departmental projects. Staffing assignments will include roles throughout central pharmacy and designated specialized pharmacy areas. Does this position require Patient Care? No Essential Functions Perform all required pharmaceutical dosage calculations necessary to prepare extemporaneous dosage forms as applicable under the direct supervision of a pharmacist. Adhere to safety requirements for handling non-hazardous medications in accordance with organizational policies and regulatory requirements. May prepare compounded sterile products using principles of aseptic technique, distribute and transport controlled substances under the appropriate state of control, or maintain code cart inventory. Responsibilities are unit specific. Responsible for assisting with training of Pharmacy Technician Trainees Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Pharmacy Technician [State License] - Generic- HR Only required Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) preferred Experience Previous hospital-related experience, formal training, or certification from a pharmacy technician training program desired 1-2 years Knowledge, Skills and Abilities Perform intermediate mathematical calculations associated with preparing non-sterile, extemporaneously manufactured pharmaceutical products and other medication doses. Follow all applicable state and federal controlled substance regulations. Continuously improve skills necessary of area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information system. Read, interpret, and follow complex verbal and written instructions to prepare medications in a sterile environment in an accurate manner. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs- 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 4 weeks ago

UMass Memorial Health Care logo
UMass Memorial Health CareMilford, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Friday, Monday, Thursday, Tuesday, Wednesday, Weekends (Saturday and Sunday) Scheduled Hours: Per Diem, varies, 7am-3:30pm, occasional 12:30pm-9pm or 3pm-11:30pm, as needed weekends and Occasional Holidays Shift: 4 - Mixed Shift, 8 Hours (United States of America) Hours: 0 Cost Center: 26000 - 3800 Pharmacy This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Under the direct supervision of a pharmacist and technician supervisor, performs medication related tasks such as packaging, preparation of all forms of medications, record keeping, and all aspects of drug distribution. As competency allows, may assist the pharmacist in specific functions requiring judgment based on appropriate pharmacist oversight. I. Major Responsibilities: Reviews, evaluates and clarifies physician medication orders. Processes orders using pharmacy computer system. Delivers patient medications to patient's rooms and medication room areas. Checks for accuracy of all drugs assembled or prepared by pharmacy technicians, prior to release for distribution. Assembles, prepares, and delivers, as necessary, drugs to patient care areas. Reviews physician orders and interacts with physicians and nurses, as necessary, relative to appropriateness of therapeutic regimens with preceptor oversight. Provides information concerning therapeutic alternatives to physicians in regards to UMMHC formulary. Troubleshoots technical problems of varying complexity. Serves as resource to less experienced interns in problem resolution. Prepares and packages all forms of medications. Prepares IV drugs using aseptic technique in compounding parenteral nutrition, antibiotics, chemotherapy and other IV drugs. Maintains inventory including floor stock medication, reorders, restocks, and monitors expiration dates of all medications. Maintains required documentation in accordance with regulatory and hospital requirements and maintains respect for patient confidentiality. Generates necessary pharmacy reports. Conducts medication room inspections in assigned patient care area in accordance with regulatory requirements. Triages pharmacy calls. Maintains a clean work area and assists in quality indicator monitoring. Assists with yearly inventory in assigned areas. Participates in identifying problems or areas for improvement and assists supervisor with problem solving projects and improving operations; participates in Continuous Quality Improvement activities and/or teams. Aids technicians, technician supervisors, and pharmacists as warranted. II. Position Qualifications: License/Certification/Education: Required: Massachusetts registration as an intern with the Board of Registration in Pharmacy is required. Preferred: Experience/Skills: Required: Completion of two years of education within a pharmacist internship program. OR Designated status as a student beyond the second professional year, in an approved college/school of pharmacy in which the candidate is currently enrolled. Familiarity with pharmacy technology and equipment. Ability to troubleshoot technical problems of moderate to high complexity. Preferred: Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 30+ days ago

Mercy Health logo
Mercy HealthYoungstown, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: Days/Evenings (United States of America) Reports to Title: Pharmacy Supervisor, Manager, or Director Summary of Primary Function/General Purpose of Position Under general supervision, assist the pharmacist in processing of medication orders by selecting, assembling, and preparing medications to be dispensed for inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) services. The Certified Pharmacy Technician will have a variety of job responsibilities within the pharmacy that may encompass various activities. Essential Job Functions Assisting the pharmacist in preparation of medications for patients within an inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) service area. Functions include, accepting new written, faxed or electronic prescription orders from a prescriber or a prescriber's agent; accepting new verbal prescription orders for non-controlled drugs from a prescriber or a prescriber's agent as authorized by state law and responsible pharmacist authorization. Entering information into and retrieving information from an electronic health record or prescription processing computer system. Ensuring the accurate charge and credit functions related to medication orders are processed for patient billing. Preparing and affixing labels; stocking prescription drugs and retrieving those drugs from inventory locations; counting and pouring drugs into containers prior to dispensing by a pharmacist; performing non-sterile drug compounding as defined under guidelines published by United States Pharmacopeia Stocking automated drug dispensing cabinets, floor stock, and crash carts; Transport of medications by vehicle to off-site locations. Operating technology used for drug dispensing (robotics) As permitted by state law/regulations: Accepting verbal refill authorizations for dangerous drugs that are not controlled substances from a prescriber or the prescriber's agent, so long as there is no change from the original prescription and clarifying prescriptions when no professional judgment is needed; Sending or receiving copies of non-controlled prescriptions (i.e.. Prescription transfers). Technician checking of associate technician work prior to dispensing. Assisting in the education and precepting of new pharmacy technicians, pharmacy students and participation in performance improvement activities. Outpatient: Packaging and selling a prescription drug to a patient or patient representative and assisting with insurance claim processing. Performing diagnostic laboratory testing as defined in state laws/guidelines. Inpatient/Home infusion: Performing sterile drug compounding as defined under guidelines published by United States Pharmacopeia and infection-control procedures Assist in maintaining a clean and safe work environment. Other functions as outlined, and in accordance with, respective State Board of Pharmacy rules and regulations. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Pharmacy Technicians may practice at the top of their respective State Licensing Board Regulations. Licensing/Certification ExCPT Certification provided by the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with State Board of Pharmacy (required) Education High School Diploma or GED (required) Completion of ASHP/ACPE tech training program - or - pharmacy technician training via Armed Forces/Veterans Affairs - or respective state department approved career tech high school program (preferred) Work Experience Previous experience working in Retail, Ambulatory, Outpatient, Hospital, Acute Care, or Home Infusion pharmacy (preferred) Training None Language None Patient Population Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Working Conditions Periods of high stress and fluctuating workloads may occur May be exposed to high noise levels and bright lights May be exposed to limited hazardous substances or body fluids* May have periods of constant interruptions Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Lifting/Carrying (0-50 lbs.) 1-33% Lifting/Carrying (50-100 lbs.) 0% Push/Pull (0-50 lbs.) 1-33% Push/Pull (50-100 lbs.) 0% Stoop/Kneel 1-33% Crawling 0% Climbing 0% Balance 0% Bending 1-33% Sitting 1-33% Walking 34-66%% Standing 67-100%% Additional Physical Requirements/Hazards Manual dexterity (eye/hand coordination) Perform shift work Hear alarms/telephone/audio recorder Reach above shoulder Repetitive arm/hand movements Finger Dexterity Color Vision Acuity - near Hazards Use of latex products Exposure to toxic/caustic/chemicals/detergents Exposure to moving mechanical parts Exposure to dust/fumes Skills Electronic Medical Records (EMR) Stocking Medications Mathematically Proficient Point of Sale Equipment Operation Processing Prescriptions Dispensing Prescriptions Robotic Dispensing Systems Prioritization Performance Improvement Packaging Medications Insurance Claim Processing Compounding Medications Attention to Detail Customer Service Problem Solving Active Listening Verbal Communication Written Communication Professional Judgement Diagnostic Testing Medication Transport Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Pharmacy- St. Elizabeth It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Posted 2 weeks ago

Monument Health logo
Monument HealthRapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department RCH Infusion Services Scheduled Weekly Hours 40 Starting Pay Rate Range $20.50 - $23.56 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Certified Pharmacy Technician at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Certified Pharmacy Tech, you are a critical part of providing pharmacy services to patients within the Monument Health system. Inpatient Pharmacy Technicians have a passion for helping others and do so by preparing sterile compounds, non-sterile compounds, packages, and appropriately labeling medication doses for distribution to patients and operating automated technology. The environment is exciting and challenging where no two days are the same. No matter what stage you are in your career, you can build a future with Monument Health. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: Supportive work culture Medical, Vision and Dental Coverage Retirement Plans, Health Savings Account, and Flexible Spending Account Instant pay is available for qualifying positions Paid Time Off Accrual Bank Opportunities for growth and advancement Tuition assistance/reimbursement Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends) Flexible scheduling Job Description Essential Functions: Create an environment where responsiveness to patient and customer needs is a personal priority. Interact with staff, patients and the public in a courteous and respectful manner using appropriate verbal or written skills. Restock unit dose medications, liquids and injectables; accurately fill controlled substances and file paperwork; receive orders, unpack supplies, assure items are bar coded and scannable, and place inventory into the appropriate location when relevant to hospital site. Accurately pick medications from appropriate automated technology for replacement into Automated Dispensing Cabinets (ADC) or distribution to another campus. Sort and restock/waste returned medications; restock code carts, emergency boxes, and ADCs; deliver medications in a timely manner; answer phones professionally and transfer calls appropriately. Act as a positive member of the team. Assist in orienting new personnel; use time wisely; communicate pertinent information; work effectively with pharmacists, technicians and other hospital caregivers; work independently without direct supervision; assist other staff and exhibit an approachable, interactive demeanor. Process and accurately dispose of all waste materials, including all levels of hazardous waste. Knowledgeable of appropriate use of Personal Protective Equipment (PPE) and necessary action when receiving or manipulating hazardous medications or during hazardous spills. Maintain ability to effectively navigate computer software, troubleshoot and report problems to prevent repetitive issues in the future. Pass and maintain sterile compounding competencies and fingertip testing. Utilize proper sterile technique while performing sterile compounding preparation. Follow all deactivation, decontamination, cleaning and disinfecting procedures required by USP . Participate in department committees as assigned. All other duties as assigned. Additional Requirements Required: Within 30 days of hire: Technician Registration- South Dakota Board of Pharmacy Upon Hire: Certification- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) OR Certified Pharmacy Technician (CPhT) - National Healthcare Association (NHA) Preferred: Experience- 1+ years of Healthcare Experience; 1+ years of Pharmaceutical Experience; 1+ years of Retail Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occasionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Clinical Care Job Family Pharmacy Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Posted 1 week ago

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The University Of Kansas HospitalKansas City, KS
Position Title Medication History Pharmacy Technician Bell Hospital Position Summary / Career Interest: This position will assist in accurate medication order filling, compounding and record keeping to assure timely delivery of medications. This position will include responsibility to prepare medications using appropriate technique and equipment. Medications include, but are not limited to intravenous admixtures, chemotherapy, total parenteral nutrition, oral bulk/unit-dose or prepackaged medications, compounds, and investigational drugs. Responsibilities and Essential Job Functions Performs ALL duties defined by standard work or other guidelines communicated by leadership under the direct supervision of a licensed pharmacist Operates computer systems to accurately input medication orders and obtain necessary patient information. Assists in maintaining pharmacy inventory and record keeping in accordance with state and federal law. Reports medication errors on a continuous basis. Assures timely distribution of prescribed medications and stock items as needed. Utilizes effective listening and communication skills. Maintains supervisor awareness of personal and team activities affecting the department. Exhibits proactive problem solving to address issues impacting departmental services. Maintains a plan for personal development and completion of competency validation records. Participates in personal goal setting and ongoing development of team members. Shares expertise by participating in the orientation and education of pharmacy employees and students. If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions. Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program. Other duties may be assigned as required. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience High School Graduate or GED. Preferred Education and Experience Bachelors Degree 1 or more years experience as a pharmacy technician in a hospital pharmacy offering comprehensive pharmacy services. Required Licensure and Certification Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) successful initial completion of PTCB or equiv National Pharmacy Technician Certification examination in accordance with Board of Pharmacy registration requirements. upon Hire Pharmacy Technician Registration - State Board of Pharmacy upon Hire Technician must maintain certification on an ongoing basis and complete all continuing education requirements. Preferred Licensure and Certification Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) OR equivalent National Pharmacy Technician Certification. Time Type: Job Requisition ID: R-35378 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Posted 30+ days ago

Sutter Health logo
Sutter HealthSan Francisco, CA
We are so glad you are interested in joining Sutter Health! Organization: CPMC-California Pacific Med Center Van Ness Position Overview: Performs pharmaceutical procedures for medication preparation and distribution that ensures safe, effective, and cost-efficient medication therapy. Performs pharmaceutical procedures for medication preparation and distribution that ensures safe, effective, and cost-efficient medication therapy. Prepares, compounds, packages, labels, and dispenses medication, nutritional products, and IV admixture and solutions. Adheres to all standards, procedures, cleaning protocols, and infection control polices to maintain a safe and sterile medication area, clean rooms, and laminar flow hoods. Assists with medicine and supplies inventory management and control, including maintaining adequate stock levels, checking accuracy of pricing, and completing required regulatory documentation. Adheres to all standards, procedures, cleaning protocols, and infection control polices to maintain a safe and sterile medication area, clean rooms, and laminar flow hoods. Exercises sound judgment and developed clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety. May also be responsible for performing specific tasks and/or orienting other staff to the department. Able to serve as the primary trainer and competency administrator for new staff for inpatient pharmacy technician tasks including complex, high cost, and chemotherapy compounding. Able to perform advanced functions such as patient medication history interviews and EMR documentation independent of performance in other pharmacy tasks. Ability to independently research and resolve ADS Pyxis controlled substance discrepancies and complete resolution process with nursing/anesthesia/or other clinical users. Exercises sound judgment and developed clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety. May also be responsible for performing specific tasks and/or orient other staff to the department. Job Description: These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). EDUCATION: Other: Graduation from an accredited Pharmacy Technician program. CERTIFICATION & LICENSURE: PHRMTECHR-Registered Pharmacy Technician. OR PHARMC-Certified Pharmacy Technician. OR PHARMT-Pharmacy Technician. TYPICAL EXPERIENCE: 1year recent relevant experience. SKILLS AND KNOWLEDGE: Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations and laws and regulations. Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures. Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations and symbols commonly used in prescribing, dispensing, and record keeping of medications. Requires a basic working knowledge of legal requirements and accreditation standards including National Association of Boards of Pharmacy (NABP), The Joint Commission (TJC), Title XXII, United States Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA) and United States Pharmacopeia (USP). Ability to perform basic pharmacy buyer duties. Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines. General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), related pharmaceutical technology, EHR, and EPIC. Carry out calculations and execute basic math skills needed for common dosage determination. Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines. Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. Ensure the privacy of each patient's PHI. Build and collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives. PHYSICAL ACTIVITIES AND REQUIREMENTS: See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements Job Shift: Day/Evening Schedule: Full Time Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 32 Employee Status: Regular Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $39.75 to $49.68 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 30+ days ago

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TarryTown ExpocareWalpole, MA
Description As an Order Entry Pharmacy Technician, you will be licensed as a pharmacy technician who will work to enter new or refill orders, adjudicate insurance claims, and handle order exceptions. Requirements Great New Career Opportunity in Long-Term Care Pharmacy! Now Hiring Pharmacy Technician for our Order Entry Team Hours: Monday-Friday 8-hour shifts scheduled between 7:00 AM and 6:00 PM, including Saturdays, with one day off during the week. This role offers the potential for a sign-on bonus! Greater Boston Long Term Care Pharmacy - We are a long-term care pharmacy that provides specialized care for individuals with intellectual and developmental disabilities throughout the United States. If you are hardworking, dedicated and looking for a change in your career, we may have an opportunity for you! We are proud to offer: Competitive compensation Comprehensive healthcare benefits 401(k) retirement plan with company matching Paid time off Paid Holidays Opportunities to advance and grow your career And More! Duties & Responsibilities Accurately and efficiently enter new or renewed orders Adjudicate insurance claims and resolve rejections Properly handle order exceptions and clarifications such as refill-too-soon, invalid orders, etc. Communicate effectively with leadership and peers Achieve or exceed productivity standards in a fast-paced environment Required Skills & Abilities Minimum one year experience in a retail or long-term care pharmacy; 3+ years preferred. Must possess a Massachusetts State Board of Pharmacy Technician License. Must be PTCB Certified. Type an average of 60 wpm. Excellent verbal and written communication skills. Can meet order deadlines. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Understands basic pharmacy language to interpret prescriptions. Can perform pharmacy calculations. Is available for occasional overtime. Physical Requirements Must be able to withstand long hours of computer screen time. Repetitive motion deskwork.

Posted 30+ days ago

UnitedHealth Group Inc. logo
UnitedHealth Group Inc.Yankton, SD
"A Day in the Life" video Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. We seek a Pharmacy Technician to support all functions of the Genoa mental health and specialty pharmacy primarily through dispensing medical prescriptions and performing necessary clerical duties while under the direct supervision of a Registered Pharmacist. Hours: Monday-Friday 8:30am to 5:00pm CT; with lunch from 12:30pm to 1:00pm CT Location: 3111 Shirley Bridge Avenue, Suite P, Yankton, SD, 57078 Primary Responsibilities: Provides exceptional customer service to all consumers and members of the clinic staff Fills prescription orders and makes them available for verification under direct supervision of the Registered Pharmacist Orders, receives and stores incoming pharmacy supplies Receives and processes wholesaler medication orders Verifies medication stock and enters data in computer to maintain inventory records Works with the Pharmacist to assist in the pharmacy functions and keeping the pharmacy in compliance with all federal and state requirements Performs various clerical duties relating to the department Communicates with strong professional verbal and written communication skills Delivery of medications if needed Other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: http://uhg.hr/uhgbenefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active and unrestricted Pharmacy Technician license in the state of South Dakota National Pharmacy Technician Certification Access to reliable transportation & valid US driver's license Ability to use your own car to make deliveries if needed Preferred Qualifications: Pharmacy and prescription data entry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Posted 2 weeks ago

Cigna logo
CignaWhitestown, IN
Weekly Schedule: Onsite, Monday- Friday, 12:45 p.m.- 9:15 p.m. This position may be eligible for a shift differential. Are you passionate about making medicine safer, more affordable, and more accessible? Take your career to the next level with Accredo Specialty Pharmacy, a division of Evernorth Health Services a part of The Cigna Group. We're looking for energetic and detail-oriented pharmacy technician associate representatives to join our team. You'll help process and ship medications to patients who rely on us. For more than 30 years, Accredo has delivered dedicated, first-class care and services for patients. We partner closely with prescribers, payers, and specialty manufacturers. Bring your drive and passion for purpose. You'll get the opportunity to make a lasting impact on the lives of others. What you'll do: Process new and refill prescription requests Select and retrieve appropriate medications Verify quantities and prepare accurate labels Send orders to pharmacy staff for completion and verification of prescription-based programs Prepare packages for shipment Clean equipment and refill workstation supplies Learn new internal systems and processes Perform other tasks as needed in a fast-paced, pharmacy production setting Requirements: High School diploma or GED Pharmacy technician license in the state of Indiana Basic math and computer skills (i.e. Microsoft Office) Strong verbal and written communication skills Strong attention to detail, accuracy, and quality Willingness to work a flexible schedule to accommodate peak volume times Physical Requirements: Sit and/or stand for lengthy periods. Lift up to 50 lbs. occasionally and 20 lbs. frequently Perform repetitive motion with fingers, hands, and arms. Work may be in confined areas close to machinery. Work may be performed in an environment with varying levels of noise. Why choose us: Benefits start on Day 1 18 days of PTO within a full calendar year 401(k) Career advancement opportunities Bonus eligibility through incentive plans If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 3 weeks ago

UnitedHealth Group Inc. logo
UnitedHealth Group Inc.Pearland, TX
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Pharmacy Technician II assists the Pharmacist in the preparation of prescriptions as permitted by state law. Primary Responsibilities: Maintains good customer service by accepting prescriptions or refill requests, processing sales and answering questions for customers Achieves customer satisfaction by promptly processing prescriptions, sales transactions, and answering questions Other duties include stocking and pricing over the counter (OTC) items, maintaining the OTC areas, processing clinic medication requisitions, and other duties as required by the pharmacist You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school diploma or equivalent TSBP Registration 2+ years of retail pharmacy experience or completion of an Accredited Pharmacy Technician Program Demonstrated ability to read merchandise labels and invoices; to ask and answer questions over the phone; to write information on prescriptions Demonstrated ability to communicate with customer to handle complains and problems Demonstrated ability to operate computer terminal for processing prescriptions Math cash handling - demonstrated ability to add and subtract; able to make change; able to complete daily cash report Ability to type 20 WPM Stress tolerance - to receive prescriptions and ring up sales in a fast-paced environment Physical Stamina - to work in fast paced environment, and maneuver around pharmacy Preferred Qualifications: PTCB Certification HMO and 3rd Party Managed Care experience 10 key by touch Know when to refer questions, problems, and complaints to a pharmacist Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 2 weeks ago

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The University of Kansas HospitalLenexa, KS
Position Title Pharmacy Coordinator- Controlled Substance Diversion Southlake Campus Position Summary / Career Interest: The Pharmacist Coordinator provides comprehensive collaborative pharmaceutical care for patients. This consists of ensuring drug therapy that results in safe, effective, and cost-conscious use of pharmaceuticals. Must demonstrate excellent interdisciplinary communication and exhibit strong educational and precepting skills. This also includes education of healthcare professionals, guideline and protocol development, and implementation and analysis of data and outcomes. Through these activities, this position will support and expand clinical pharmacists' ability to perform daily monitoring of specific patients or regimens in relation to clinical area of expertise. Responsibilities and Essential Job Functions Actively participates on the multidisciplinary team by consistently attending patient care rounds and providing patient - focused pharmaceutical care by assessing and monitoring drug therapy to ensure safe and cost - conscious treatment regimens. Actively supports department staffing needs by flexing to other areas or alternative scheduling in order to assist in coverage of supplemental shifts when primary team is in need. Assures timely medication order processing by participating in order entry, order verification and reviewing medication orders for timely resolution of problem orders. Continually reports medication incidents and adverse drug reactions in Patient Safety Net (PSN) and participates in medication incident review, peer review, or other activities to establish safe medication systems. Demonstrates personal effectiveness in leading the unit/team towards it goals and inspires a spirit of intra-team and inter-team cooperation. Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization and leads organizational and departmental performance improvement efforts to strengthen existing systems, processes, policies and procedures by introducing new ideas that lead to improved pharmaceutical care in clinical areas and in the pharmacy department as a whole. Identifies personal professional development needs and maintains a plan for continued growth. Maintains focus on all key stakeholders and supports the unit/team ability to deliver on all valid stakeholder expectations. Participates in projects resulting in contributions to pharmacy department, external publication and/or poster presentation for a local, regional, or national pharmacy association meeting. Shares pharmaceutical expertise by coordinating and providing educational presentations or in-services for pharmacy and non-pharmacy staff. Demonstrates excellence in personnel management by identifying strengths of team members and assisting employees in leveraging those strengths in their work. Supports pharmacy residency programs, clerkship students and interns by precepting organized rotations, providing timely and constructive feedback, participating in training and orientation, providing mentor-ship, and collaborating on presentations and projects. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Bachelors Degree or Doctorate in Pharmacy Completion of an ASHP accredited PGY-1 and PGY-2 Pharmacy Residency Program OR Completion of an ASHP accredited PGY-1 Pharmacy Residency Program and 2 years of practice experience in area of focus OR 3 or more years of practice experience in area of focus. Preferred Education and Experience Master's Degree in Pharmacy Administration, Health Administration or Business Administration Required Licensure and Certification Licensed Pharmacist- State Board of Pharmacy in state of primary practice site required within the first 120 days from start date Basic Cardiac Life Support (BLS or BCLS)- American Heart Association (AHA) Preferred Licensure and Certification Neonatal Resuscitation Program (NRP)- American Academy of Pediatrics (AAP) PALS - Pediatric Advanced Life Support- American Heart Association (AHA) Advanced Cardiac Life Support (ACLS)- American Heart Association (AHA) Time Type: Job Requisition ID: R-45924 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Posted 30+ days ago

CareBridge logo
CareBridgeSaint Louis, MO
Pharmacy Tech II Hours: 10am-7pm or 11am-8pm EST with every 3 weeks rotating Saturday or Sunday Locations: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Pharmacy Tech II is responsible for the interpretation and data entry of moderately complex prescriptions, prior authorization processing, and troubleshooting adjudication issues. How you will make an impact: Verifies member information and inputs data for the pharmacists. Processes prior authorization requests from physicians' offices and ensures compliance with Medicare requirements; informs relevant parties of all prior authorization determinations. Provides resolution to grievances and appeals issues. Responds to inquiries from physicians and members related to formulary and prescription benefits Minimum Requirements: Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 4 days ago

Tufts Medicine logo
Tufts MedicineBoston, MA
Job Profile Summary This role focuses on providing pharmacy related services in a hospital or retail setting. In addition, this role focuses on performing the following Pharmacy Services duties: Delivers pharmaceuticals. Includes professionals who are trained and sometimes licensed to dispense medicine/controlled substances. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An experienced level role that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision, problems faced are difficult but typically not complex, and may influence others within the job area through explanation of facts, policies and practices. Job Overview Clinical pharmacists (CP) work closely with other health practitioners to meet the various needs of our patients by reviewing and approving medication orders, monitoring drug therapies, and providing drug information. This position improves the health of patients by providing pharmaceutical care to individual patients and by serving as a resource to physicians, nurses, and other health professionals. Provides leadership by facilitating the development, implementation, and maintenance of hospital and departmental systems that promote desirable patient outcomes. Educates students, interns, residents, nurses and patients and they participate in drug therapy research. Supervises and directs support personnel. Job Description Minimum Qualifications: Bachelor's degree in Pharmacy. Pharmacist License. One (1) year of related experience. Preferred Qualifications: Doctor of Pharmacy (PharmD). Board Certification. Four (4) years of related experience Clinical pharmacy expertise with direct patient care experience required, either through residency training or prior job experience. Experience in drug utilization review and analysis. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. Directs and coordinates the clinical activities of the assigned pharmacy service area. Responsible for preparing, compounding and dispensing medications to patients in accordance within state, federal laws. Reviews and accurately interprets physician's orders checking for appropriateness of orders as to indication, clarity, accuracy of dose, drug allergy, potential drug interactions and duplication (two or more drugs with the same therapeutic action). Contacts and confers with physicians if there are any questions or irregularities regarding medication orders. Interventions with outcome are routinely in the Meditech Clinical Intervention routine. Ensures that medication is accurately prepared and labeled with all necessary and appropriate information. Supervises support staff (when applicable) during an assigned shift. Ensures the pharmacy is operated within the limits of State and Federal regulations. Provides accurate, appropriate and timely drug information utilizing knowledge of pharmacology, reference books and scientific literature. May conduct medication history interviews, reconcile patients' medication therapies and provide drug information to patients and their families. Accurately anticipates controlled drug needs of each patient care area based on completed Controlled Drug Disposition Record. Completes medication station inspections are completed by designated Pharmacy Assistants (or in the absence of a Pharmacy Assistant by the Pharmacist). Participates in medication education by discussing medications with the patient and appropriately documenting in the patient's progress notes. Understands and participates in the Medication Use Evaluation. Must be able to perform order entry and utilize all Registered Pharmacist functions of the Pharmacy computer system accurately and efficiently. All necessary information is entered including drug allergy information, information for pharmacists and nurses and information necessary for accurate charging. Participates in multidisciplinary team meetings, review discharge medication lists from skilled nursing facilities and inpatient hospitalizations, improve medication reconciliation process, and provide medication optimization consults for patients. May conduct home visits for the identified patient population to review medications, help the patient understand how to take medications as prescribed and provide education such as inhaler teaching to optimize medication therapies. Participates in Pharmacy Quality Programs that relate to: People; Clinical excellence; Operational excellence; Financial performance and growth; Safety and quality; and Research. Collaborates with other pharmacists to provide operational support. This includes weekend, holiday, evening, night and on-call coverage as described in departmental policies and procedures. Provides continuing education for the clinical staff (e.g., pharmacists, physicians, nurses), serves as preceptor for pharmacy student, interns, and residents. May participate in the development and implementation of treatment guidelines, protocols, and clinical pathways. May participate in the development of departmental drug-specific and population-specific initiatives. Physical Requirements: Frequent standing & walking, and lifting of 5-10 lbs. May required lifting and carrying light loads, including boxes, equipment, and stooping or kneeling Requires manual dexterity using fine hand manipulation to operate prescription medications and computer keyboard. Requires ability to see medications, computer screen, and reports. Skills & Abilities: Demonstrates knowledge of Pharmacy Laws, regulations and professional standards by keeping appropriate records (i.e., accurately maintains the Pharmacy Department perpetual inventory for controlled drugs). Superior verbal and written presentation skills. Superior communication skills, including developing and giving presentations, both 1-1 and group. Knowledge of integrated health networks. Knowledge of health plan drug formularies. Project and resource management skills. Creative thinking and problem-solving skills. Ability to understand importance of and respect for the confidentiality of all patient information in accordance with applicable standards and regulations. Knowledge of clinical best practices and standards for optimizing medication use. Proficiency in Microsoft Office applications, including Access, Excel, PowerPoint and Word. Ability to work with all ages, backgrounds, ethnicities, and life experiences. A robust understanding of chronic health condition management and population management. Motivational Interviewing proficiency. Ability to prioritize and resolve critical issues efficiently and effectively. Detail oriented, with strong organizational skills and multi-tasking abilities. Very strong working knowledge and proficiency with technology and business software (Microsoft Office). Experience with Electronic Medical Records. Willingness and ability to learn and utilize new technology and procedures that will continue to develop in their role and throughout the organization. Ability to work independently with minimal supervision and as part of a team.

Posted 2 weeks ago

Shields Health Solutions logo
Shields Health SolutionsManhattan, NY
Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient retail and specialty prescription medication needs. Grow the specialty pharmacies patient population Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions. Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list. Help develop new processes to ensure smooth operations and patient care. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Answer, resolve and triage inbound inquiries. Perform refill reminder calls under the supervision of a pharmacist. Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Ensure appropriate documentation in all required systems/tracking mechanisms. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Other duties as assigned. Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: Required 2 years, Preferred 3-5 years' experience as a Pharmacy Technician Education: High School Diploma or GED required Job Salary: An employee in this position can expect a salary rate between $64,350 and $70,000 plus bonus pursuant to the terms of an any bonus plan if applicable. The actual salary will depend on experience, geographic location, and other factors permitted by law.

Posted 30+ days ago

Hy-Vee logo
Hy-VeeUrbandale, IA
Additional Considerations (if any): Night & Weekend Shifts Required At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Retail Pharmacy Intern Department: Pharmacy FLSA: Non-Exempt General Function Provides prompt, efficient and friendly customer service. Fills prescriptions in accordance with all state and federal statutes and regulations under supervision of registered pharmacist. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Pharmacy Department Manager Positions that Report to you: None Primary Duties and Responsibilities Fills and helps process prescriptions Provides prompt and efficient service Assists with inventory control, maintaining inventory levels by ordering and stocking merchandise, checking invoices, and entering inventory information into the computer Works with co-workers as a team to ensure strict adherence to standard operating procedures and facility policies Prepares prescriptions Reports any medication errors to appropriate personnel Prepares and affixes labels to prescription containers Assists in training employees Assists with monthly inventory Follows security and regulatory procedures including Quality Assurance Programs Maintains cleanliness of pharmacy and dispensing area Maintains a professional appearance Adheres to company policies Reports to work when scheduled and on time Secondary Duties and Responsibilities Assists in other areas of the store as needed. Performs other job related duties and special projects as required. Supervisory Responsibilities None Education and Experience Six months or less of similar or related work experience. Enrolled in accredited college of pharmacy and registered with State Pharmacy Board as an intern. Knowledge, Skills, Abilities, and Worker Characteristics Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables. Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data. Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations. Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects. Visual requirements include clarity of vision at distances of more than 20 inches and less than 20 feet, and field of vision. The following physical activity is necessary to perform this job: Fingering, grasping, feeling, repetitive motions, talking, hearing, lifting, stooping, and reaching. Working Conditions Frequent exposure to noise on a daily basis. This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day. There is an occasional exposure to dangerous chemicals/solvents. Equipment Used to Perform Job PC with pharmacy software and printer, Parata Express, Gladiator Hand-held unit, pharmacy balance, scanner, calculator, telephone, fax, and copier. Financial Responsibility Is fully responsible for company assets including prescription inventory, third party accounts receivable, pharmacy computer and software, and pharmacy fixtures. Contacts Has daily contact with pharmacy operations support staff and customers. Has occasional contact with general public, and suppliers/vendors, community or trade/professional organizations and federal/state governmental or regulatory agencies. Confidentiality Maintains the confidentiality of the customer's private medical information according to the HIPAA act. Maintains the confidentiality of prescription drug pricing and costs. Are you ready to smile, apply today.

Posted 3 weeks ago

Shields Health Solutions logo

Pharmacy Technician Manager

Shields Health SolutionsNew York City, NY

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Job Description

Manager Patient Services

The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare. Applicant should be service-oriented with a motivational style incorporating a clear focus on performance accountability and employee development. The applicant must be able to work as a member of a close-knit team.

The Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model. The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings. The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons

Key Responsibilities

  • Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics
  • Coach and develop liaison team and instill Shields culture at health system partner site
  • Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams
  • Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams
  • Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes
  • Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency
  • Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency
  • Establish credible relationships with stakeholders at health system partners including clinic leadership and pharmacy teams up to Manager and Director levels
  • Ensure a high level of partner satisfaction by proactively communicating the value of Shields' clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership
  • Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives
  • Provide performance updates to Shields leadership team
  • Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach
  • Ensures coverage for Specialty Liaisons when absent from work
  • Effective problem-solver who works through barriers for success within clinics and with the support staff within the home office
  • Identifies issues within a clinic and works with their manager to create tangible action plans to improve performance and ensures timely implementation of improvement efforts
  • Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities
  • Identifies, assesses and contributes to continuous process improvement and optimization initiatives
  • Provides subject matter expertise to hospitals and clinics within their span of control
  • Other duties as assigned

Education & Experience

  • Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred
  • 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required
  • National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role
  • Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus.
  • Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word
  • This candidate will be able to quickly learn other programs and extract relevant information
  • Possess strong organizational skills is a must
  • Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality
  • Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals
  • Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information
  • Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement
  • Motivates and inspires
  • Results orientation
  • Relationship builder
  • Collaborative, team player
  • A passion to help people
  • Drive to succeed
  • Confidential

Job Salary:

An employee in this position can expect a salary rate between $80,000 and $95,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

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