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Shields Health Solutions logo
Shields Health SolutionsIrving, TX
Manager Patient Services The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare. Applicant should be service-oriented with a motivational style incorporating a clear focus on performance accountability and employee development. The applicant must be able to work as a member of a close-knit team. The Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model. The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings. The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons Key Responsibilities Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics Coach and develop liaison team and instill Shields culture at health system partner site Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency Establish credible relationships with stakeholders at health system partners including clinic leadership and pharmacy teams up to Manager and Director levels Ensure a high level of partner satisfaction by proactively communicating the value of Shields' clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives Provide performance updates to Shields leadership team Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach Ensures coverage for Specialty Liaisons when absent from work Effective problem-solver who works through barriers for success within clinics and with the support staff within the home office Identifies issues within a clinic and works with their manager to create tangible action plans to improve performance and ensures timely implementation of improvement efforts Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities Identifies, assesses and contributes to continuous process improvement and optimization initiatives Provides subject matter expertise to hospitals and clinics within their span of control Other duties as assigned Education & Experience Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus. Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word This candidate will be able to quickly learn other programs and extract relevant information Possess strong organizational skills is a must Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement Motivates and inspires Results orientation Relationship builder Collaborative, team player A passion to help people Drive to succeed Confidential

Posted 30+ days ago

Cosentino's Food Stores logo
Cosentino's Food StoresOttawa, KS
Pharmacy Technician Position Objective: To assist customers in their shopping experience by assisting them with their pharmaceutical and other wellness needs in the safest, most courteous manner possible. Reporting Structure: This position formally reports to the Pharmacist in Charge. Status: This is a non-exempt position. Knowledge The following is a list of any certifications, formal education, or training requirements for this position. Essential Knowledge Completion of ongoing training and development as listed on the Cosentino Learning Plan. Non-Essential Knowledge Pharmacy Technician Certification is preferred. A high school diploma or equivalent is preferred. Knowledge of MS Word, Excel, PowerPoint, Retail Pharmacy Software, and POS System experience is preferred. Skills The following is a list of the basic skill requirements for this position. Essential Job Functions Know and implement the Cosentino Customer Service Standards. Courteously receives new and refilled prescriptions from customers for filling, as well as accommodating them when they return to pick up those prescriptions. Verifies name and address (if applicable) of the person the new prescription is to be filled for, as well as, legibility of the prescriber's name. Processes cash register transactions for new and refilled prescriptions. Ensures necessary communications are provided to the customer, such as instructions, side effects and medication descriptions. Arranges customer consultations with Pharmacist, when requested. Procures signatures from customers for all prescriptions received. Answers incoming calls and directs to Pharmacist, when appropriate, such as new prescriptions, questions about medication, judgmental decision, etc. Completes and processes third-party documents. Fills prescription books or new prescriptions. Files patient profiles. Fills bins with prescription vials. Processes incoming orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the Pharmacy. Checks items for appropriate 'shelf life' remaining before expiration. Checks stock to remove outdated items, as often as deemed necessary by the Pharmacist-In-Charge. Cleans Pharmacy shelves and work areas and maintains entire premises in a satisfactory state of cleanliness. Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store. Resolve customer complaints in a professional manner and recognize when it is appropriate to involve the Pharmacist in Charge. Able to operate all necessary equipment safely and competently. Meet or exceed productivity standards to produce desired team and individual results. Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions. Demonstrates the basic math and reading skills required for the position. Demonstrates the essential written communication skills required for the position. Non-Essential Job Functions Obtains from the prescription files those prescriptions requested to be refilled. Prepares labels for new/refill prescriptions. Fax or call physician office for additional refills/issues as necessary. Affixes price stickers to the items ordered and places on stock shelves or in refrigerator, when required. Maintain open communication with Pharmacist in Charge regarding any issues, concerns or happenings in the department. Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary. Physical Abilities The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty. Essential Abilities Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 15 lbs. Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces. Occasionally lifting and carrying up to 15lbs. Bending and squatting, at times all the way to floor level. Non-Essential Abilities Climbing a ladder, possibly up to 5ft.

Posted 30+ days ago

B logo
Bond Community Health Center, Inc.Tallahassee, FL
Description POSITION SUMMARY: Detail, accuracy and client relation skills are key traits of pharmacy technicians. It is the job of the pharmacy technician to assist the pharmacist in efficiently operating the pharmacy. Job duties may include setting up and maintaining patient records, handling insurance claims and handling supplies. Pharmacy technicians must be meticulous to avoid possible dangers and ensure safety. They must also be able to communicate accurately with third-parties while handling insurance matters. Pharmacy technicians may also, at the discretion and direction of the pharmacy director, handle inventory to ensure that the pharmacy is stocked with the appropriate amount of medications and supplies. MINIMUM QUALIFICATIONS: Florida Pharmacy License Communication skills: ability to communicate with medical professionals as well as patients in both verbal and written forms Computer skills including pharmacy-based software programs Language skills: ability to read and comprehend medical jargon, including prescriptions and progress notes Math skills: ability to perform basic pharmaceutical calculations, including quantity, volume, percentages Proven understanding of performing confidential work under HIPPA standards Ability to work independently with minimal supervision Ability to work in a team environment while optimally functioning in a continually changing work environment Physical demands: ability to stand for extended periods; perform functions requiring hand and finger dexterity, close vision and depth perception; reach and extend arms and hands; occasionally lift up to 25 pounds. Must be able to efficiently and accurately handle instructions. No record of Substance Abuse or Criminal Record. DUTIES: Registered pharmacy technicians may assist the pharmacist in performing the following tasks: Comply with Florida Board of Pharmacy and rules and regulations Retrieve prescription files, patient files and profiles and other such records pertaining to the practice of pharmacy Data entry Label preparation, price and fill prescriptions Count, weigh, measure, pour and compound prescription medication or stock legend drugs and controlled substances, including the filling of unit dose and automated medication system Initiate communication to a prescribing practitioner or their medical staff (or agents) regarding patient prescription refill authorization requests. Prescription refill means the dispensing of medications pursuant to a prescriber's authorization provided on the original prescription Insurance claims Inventory stock medication and over the counter medications and supplies and act as cashier Initiate communication to confirm the patient's name, medication, strength, quantity, directions and date of last refill Initiate communication to a prescribing practitioner or the medical (or agent) to obtain clarification on missing or illegible dates, prescriber name, brand/generic preference, quantity, DEA registration number or license numbers May accept authorization for a prescription renewal. Prescription renewal means the dispensing of medication pursuant to a practitioner's authorization to fill an existing prescription that has no refill remaining Registered pharmacy technicians shall not: Receive new verbal prescriptions or any change in the medication, strength or directions Interpret a prescription or medication order for therapeutic acceptability and appropriateness Conduct a final verification of dosage and directions Engage in prospective drug review Provide patient counseling Monitor prescription usage Override clinical alerts without first notifying the pharmacist Requirements OTHER RESPONSIBILITIES INCLUDE: All registered pharmacy technicians shall identify themselves as registered pharmacy technicians by wearing a type of identification badge that is clearly visible which specifically identifies the employee by name and by status as a "registered pharmacy technicians" Work with other technicians in the same environment as well as with multiple pharmacists. All registered pharmacy technicians shall state their names and verbally identify themselves as registered pharmacy technicians in the context of telephone or other forms of communication WORKING CONDITIONS: Is subject to frequent interruptions. Works in an office environment for long periods of time. Spend quite a bit of time on their feet, working behind pharmacy counter May need to use ladders and move heavy boxes. May work on the weekends or in the evenings. May be called upon to work beyond normal working hours and in other positions temporarily, when necessary. Communicates with team members, other staff members and representatives of other organizations. SUPERVISION RECEIVED: Pharmacy Director On duty pharmacist SUPERVISION GIVEN: Not Applicable COMPLEXITY: Requires ability to think independently and respond quickly to a variety of demands. Must be able to work within a multicultural environment. INTEGRITY AND TRUST: Is widely trusted; is seen as a direct truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn't misrepresent him/herself for personal gain. MISSION INTEGRATION: Adheres to the Mission of the BCHC during both good and bad times; is dedicated to meeting the expectations and requirements of the BCHC mission (provide quality services in a supportive environment to all people); acts in line with the values of the mission; practices what he/she preaches. TEAM RELATIONS: Understands and supports the team approach. Is seen as team player and is cooperative. Easily gains trust and support of peers; encourages collaboration; can be candid with peers; fosters open dialogue; creates a feeling of belonging to the team. INTERPERSONAL CONTACTS: Pharmacy Technicians will interact with all departments at BOND and those located within Apalachee, Bond-Tallahassee Housing Authority, Kay Freeman and other satellite locations, as needed, outside vendors, contracting agencies and regulatory agencies. RESPONSIBILITY FOR CONFIDENTIAL MATTERS: Confidentiality is of the UTMOST IMPORTANCE. This position is exposed to detailed and sensitive information regarding Center operations and Patient information(disease state, medication, diagnosis, allergies and personal identifiers such as date of birth, social security number, insurance i.d., income, etc.). Any violations direct and implied are grounds for dismissal by the Chief Administrative Officer. THE EFFECT OF ERRORS: Inability to meet organization's obligations: Embarrassment, Loss of Funding, Penalty from funding sources, etc. HOURS OF WORK: 40 hours per week. SALARY RANGE: As specified in the Notice of Hire.

Posted 30+ days ago

Mercy Health logo
Mercy HealthNewport News, VA
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Primary Function/General Purpose of Position The Pharmacy Services Materials Coordinator compiles, prepares, and generates purchase orders for pharmaceutical products ensuring a minimum supply is available always taking into consideration high usage, drug shortages, and unexpected/emergent usage. This position works to ensure proper accountability of all drug receipts and transactions are maintained in compliance with Drug Supply Chain and Security Act (DSCSA), contracts, and 340b as applicable. Essential Job Functions Collaborates with system and local pharmacy teams to ensure standard ordering and approval processes are achieved and maintained related to pharmacy purchases Works with authorizing pharmacist at site to complete controlled substances orders in Controlled Substance Ordering System (CSOS) and on Drug Enforcement Administration 222 forms and ensure proper documentation for ordering narcotics Provides oversight and guidance in ensuring appropriate compliance toward perpetual inventory system Monitors outdated items and process returns accordingly Coordinates annual/other required physical inventory procedures Collaborates with accounts payable to ensure timely processing and reconciliation of invoices Aligns purchases to system contracts, programs, and initiatives Partners with both system and local pharmacy teams to establish plans and processes around current drug shortages Processes and authorizes payment for all invoices for merchandise received or credited per established procedure Manages pharmacy inventory documentation for compliance with Drug Supply Chain Security Act and 340b requirements Provides guidance to pharmacy waste and charge discrepancy tracking process Assists local pharmacy staff with day-to-day operations This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification Possess and maintain registration or licensing as necessary to operate as a Pharmacy Technician in the state in which employed. This may include national pharmacy technician certification and/or registration if site or state requires the pharmacy materials coordinator to perform any activities restricted to certification requirements. (Current certification/licensing required; if not currently certified/registered, must obtain within 12 months of employment.) CPhT (preferred) Education High school diploma (required) Bachelor's degree (preferred) Work Experience 2 years of pharmacy field or materials management experience (required) Training None Language None Patient Population None Patient Population None Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. May be exposed to limited hazardous substances or body fluids.* May be exposed to human blood and other potentially infectious materials.* May have periods of constant interruptions. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Physical Demands Frequency 0% 1-33% 34-66% 67-100% Lifting/ Carrying (0-50 lbs.) __ X __ __ Lifting/ Carrying (50-100 lbs.) __ X __ __ Push/ Pull (0-50 lbs.) __ X __ __ Push/ Pull (50-100 lbs.) X __ __ __ Stoop, Kneel __ X __ __ Crawling X __ __ __ Climbing X __ __ __ Balance __ X __ __ Bending __ X __ __ Work Position Frequency 0% 1-33% 34-66% 67-100% Sitting __ X __ Walking __ X __ __ Standing __ X __ __ Additional Physical Requirements/Hazards Physical Requirements Manual dexterity (eye/hand coordination) Hear alarms/telephone/audio recordings Reach above shoulder Repetitive arm/hand movements Finger Dexterity Color Vision Acuity - near Hazards Depth perception Use of Latex products Exposure to toxic/caustic/chemicals/detergents Exposure to dust/fumes Gaseous risk exposure Skills Attention to detail Critical thinking Written Communication Teamwork Contracts Inventory Drug Supply Chain Security Act Pharmacy Technician Ordering Approvals Pharmaceutical Products Supply Chain Invoices Inventory Planning Purchase orders Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Supply Chain- Pharmacy Svcs It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Posted 5 days ago

Columbus State Community College logo
Columbus State Community CollegeColumbus, OH

$56+ / hour

Job Description: The Pharmacy Tech Adjunct position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the Department Chair, or other leadership members. The incumbent must exhibit strong organizational skills and the ability to multitask while engaging large groups of people with complicated material. INSTRUCTION AND STUDENT LEARNING Teaches assigned courses as scheduled. Designs curriculum embracing diversity, in all forms, to foster talent in students while modeling inclusive teaching strategies, with an understanding of the sociocultural issues of traditionally underrepresented groups. Considers individual differences of students to design and support a range of appropriate learning activities. Participates in the identification of students with academic or other needs and responds by utilizing an appropriate resource. Uses technology in a manner appropriate to the nature and objectives of courses and programs and communicates clearly to students the expectations concerning the use of such technology. Keeps accurate and appropriate records in accordance with departmental policies. Maintains attendance records, determines, and submits grades timely, and in accordance with established policies and procedures of the College and communicates progress feedback as well as other relevant information to students throughout the semester. Distributes and maintains accurate syllabi that incorporate departmental, college, cross-college, and instructor requirements. Conducts classes punctually and in accordance with the prescribed meeting schedule. Employs appropriate assessment techniques to measure students' performance in achieving course goals and objectives. Engages in periodic meetings with the department, Lead Instructor, and Chairperson relative to teaching duties and professional development. STUDENT ENGEGEMENT AND ADVISEMENT Creates a positive classroom atmosphere that encourages active and collaborative learning, student effort, academic challenge, student and faculty interaction, and support for learners. Uses technology to assist in communication with students. Encourages a sense of community among students for learning both inside and outside the classroom. Refers students to appropriate student and academic support services available at the College or in the community. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community Minimum Qualifications Bachelor's degree in a health-related field. Licensed and Certified Pharmacy Technician or Licensed Pharmacist. At least 1 year of teaching or training or preceptor experience with current knowledge in the areas in which they are instructing. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). Preferred Qualifications Advanced Degree Prior college-level teaching Experience with Blackboard or other Learning Management Systems Compensation Details: Compensation: $55.88 per contact hour Contact Hour: Two hours equals one contact hour Hours: Maximum of 12 contact hours per week Full Time/Part Time: Part time

Posted 30+ days ago

A logo
Albany Medical Health SystemAlbany, NY

$38,938 - $50,619 / year

Department/Unit: Outpatient Retail Pharmacy Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 The Pharmacy technician assists and supports the pharmacists. Technicians order and stock medications, transport medications, prepare medications under the supervision of a pharmacists, participate in the coordination of medication distribution. The Technician utilizes medication packaging and dispensing machines and other technologies. Essential Duties and Responsibilities Assist pharmacists by performing routine duties that do not require professional judgment. Maintain patient profiles and other records Handle intra- and inter- departmental requisitions Handle stock receipt/storage/control Package and label medications Assist in preparation of medications Deliver medications Clean and maintain Pharmacy environment and equipment Operate drug dispensing, packaging and preparation machinery / equipment Answers and appropriately handles telephone calls to pharmacy Completes appropriate documentation Work with computer-based applications Train and orient staff Qualifications High School Diploma/G.E.D. - required Functional mathematics skills Good communication skills Good customer service skills Good work practices Able work efficiently and accurately in a dynamic and complex environment. Self- initiating Physical Demands Standing- Constantly Walking- Constantly Sitting- Rarely Lifting- Frequently Carrying- Frequently Pushing- Occasionally Pulling- Occasionally Climbing- Occasionally Balancing- Occasionally Stooping- Frequently Kneeling- Frequently Crouching- Frequently Crawling- Occasionally Reaching- Frequently Handling- Frequently Grasping- Frequently Feeling- Constantly Talking- Constantly Hearing- Constantly Repetitive Motions- Constantly Eye/Hand/Foot Coordination- Constantly Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Posted 1 week ago

Meijer, Inc. logo
Meijer, Inc.Greenville, MI
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! The position must practice the profession of pharmacy in an environment that by philosophy and policy promotes patient care. This person must be friendly and provide remarkable customer service to enhance overall patient health. What You'll be Doing: Retrieving the appropriate medication from inventory. Inputting customer and prescription information in the pharmacy dispensing system. Creating prescription labels and adjudicating insurance claims. Completing paperwork related to filling prescriptions and receiving drug orders. Ordering prescription medication for the Pharmacy Department. Stocking prescription medication. Promoting pharmacy initiatives and clinical services to the customer. Prioritizing workload. Using effective communication skills and be agent of change. Maintaining a clean and orderly pharmacy for a professional appearance. Maintaining confidentiality of patient information. What You Bring with You (Qualifications): High School/GED. Retail/Community Practice experience. Excellent customer service skills. Positive attitude. Proficient typing skills. Neat and legible penmanship. Organizational skills. Prioritizing skills. Teamwork. Attendance. Basic math skills. Professional appearance.

Posted 30+ days ago

CareBridge logo
CareBridgeLatham, NY

$153,720 - $263,520 / year

Director Pharmacy Account Management Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The ideal candidate will reside in New York, Georgia, Connecticut or Minnesota. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Director Pharmacy Account Management is responsible for managing contracts and relationships with PBM vendor. Developing relationships with external vendors and internal stakeholders. How you will make an impact: Promote and strengthen a collaborative, client-centric culture focused on delivering value and enhancing client satisfaction. Oversee the management of large commercial client relationships, ensuring service excellence and contract compliance. Act as an executive-level liaison for key accounts, addressing high-level client concerns and strategic initiatives. Drive client retention and satisfaction by developing strong partnerships and proactively addressing needs. Support contract renewals, upselling opportunities, and expansion of services. Develop and implement strategies to improve account management effectiveness and client outcomes. Partner with sales, clinical, and operations teams to develop solutions that align with client goals. Identify opportunities for process improvements to enhance efficiency and service levels. Travel up to 25% may be required. Minimum Requirements: Requires a BA/BS and a minimum of 5 years of Pharmacy/PBM experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experience: Experience working with local, East Coast clients preferred. Direct or indirect leadership experience preferred. Familiarity with pharmacy claims processing, formularies, and clinical programs preferred. Prior experience working at a PBM and/or as a pharmacy benefit consultant preferred. Experience working with brokers or consultants preferred. Strong written and oral communication skills, problem-solving skills, attention to detail and well-organized preferred. Strong team collaboration skills with a proven ability to work effectively and harmoniously with others, contributing to a positive team environment and promoting collective success preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $153,720 to $263,520. Locations: Minnesota, New York. In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

UnitedHealth Group Inc. logo
UnitedHealth Group Inc.New Braunfels, TX

$110,200 - $188,800 / year

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles. Tour a Genoa Pharmacy at the following link: Genoa Healthcare On-site Pharmacy Tour Pharmacy Location: 358 Landa St., Ste 400, New Braunfels, TX - Located within Comal MHDD Hours: Monday - Friday 8:30 AM - 5:00 PM (Lunch 12:30 PM - 1:00 PM) Primary Responsibilities: Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws Performs wellness services such as immunizations, flu shots and other preventive services Responsible for financial profitability and identifies opportunities to drive growth in the pharmacy Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team Proactively promotes opportunities and recruiting top talent at our pharmacies Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement Conducts workforce planning and business planning to have operational excellence at the site Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business Drives marketing plans and materials to promote all pharmacy offerings You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current pharmacist's license in TX CPR Certification Certified immunizer or willing to become an immunizer within three months of hire Willing to administer Long Acting Injectables Preferred Qualifications: 2+ years of Pharmacy experience 1+ years of leadership experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 3 weeks ago

AxessPointe Community Health Centers logo
AxessPointe Community Health CentersYoungstown, OH
Description AxessPointe is an independent Pharmacy, friendly team, appreciative patient population. Competitive salary and benefits, no weekends, 8:30 to 5:30 schedule, off on major Federal holidays. Senior Pharmacy Technician must be a Certified Pharmacy Technician with the Ohio Board of Pharmacy Pharmacy Technician applicant must be a Registered Pharmacy Technician with the Ohio Board of Pharmacy. For more information about the position description, please email Rowena Dufore (RDufore@axesspointe.org).

Posted 2 weeks ago

Essentia Health logo
Essentia HealthFargo, ND

$21 - $32 / hour

Building Location: 32nd Avenue Building Department: 3012410 HOSPITAL PHARMACY - 32ND HOSP Job Description: Pharmacy Technicians are an integral part of the pharmacy team. Primary responsibilities of this role include processing medications and interacting with and assisting all members of the healthcare team to ensure optimal medication use. Job duties also include inventory control, non-sterile and/or sterile compounding, care of supplies and equipment, management of automation systems, and other duties as assigned by the pharmacist and pharmacy leadership. Education Qualifications: Educational Requirements: If working in a MN location, must meet one of these three education/experience categories as defined by the Minnesota Board of Pharmacy: Previous experience as a pharmacy technician with maintenance of continuous registration as a pharmacy technician with the Minnesota Board of Pharmacy dating back prior to January 1st, 2013 Completion of a board-approved technician training program. Completion of the Essentia Health employer-based technician training program within one year of date of hire Continuous registration with the Minnesota Board of Pharmacy as a Pharmacist Intern If working in a ND location, must meet one of these two education requirements, as defined by the North Dakota Board of Pharmacy: Successful completion of an American Society of Health Systems Pharmacists accredited academic program Completion of, or be enrolled in, an American Society of Health Systems Pharmacists accredited on-the-job training program. Program must be completed and must have obtained certification by a national certification body approved by the Board of Pharmacy within 24 months of hire. The Pharmacy Technician Certification Board is an approved certification body Required Qualifications: If internal transfer: Minimum of 1040 hours of pharmacy technician experience Completion of Essentia Health's orientation requirements Completion of Pharmacy Department's orientation requirements Completion of Pharmacy Department's Core Sterile Compounding Training Program If external hire: Minimum of 1040 hours of pharmacy technician experience Experience with sterile compounding or graduate from an ASHP Accredited Pharmacy Technician Program Completion of Pharmacy Department's Core Sterile Compounding Training Program within 6 months of date of hire Licensure/Certification Qualifications: Required Certification/Licensure: Earns, through employer-based training program, and maintains Certification as a Certified Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA) within 2 years of hire; Must maintain registration(s) (immediately) and certification(s) (post two years of employment) for the duration of employment OR be currently enrolled as a Pharmacy student in an accredited Pharm.D. program; OR for North Dakota locations only, progressing toward acceptance into a Doctor of Pharmacy program. NOTE: Any Pharmacy Technician that has a dual position as an Intern or Pre-Intern does not need to have the State registration as a Pharmacy Technician and Pharmacy Technician Certification Board (PTCB) nor the National Healthcareer Association (NHA) certification. Must maintain registration(s) (immediately) and certification(s) (post one year of employment) for the duration of employment Ongoing continuing education and license renewal as required by the state's Board of Pharmacy FTE: 0.8 Possible Remote/Hybrid Option: Shift Rotation: Evening Rotation (United States of America) Shift Start Time: Shift End Time: Weekends: Holidays: No Call Obligation: No Union: Union Posting Deadline: Compensation Range: $21.49 - $32.24 Employee Benefits at Essentia Health:At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Posted 2 weeks ago

Shields Health Solutions logo
Shields Health SolutionsTyler, TX
The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations. Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. Job Duties: Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members. Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner. Answer, resolve and triage inbound inquiries appropriately. Clarify prescription orders with pharmacist and/or clinician as appropriate. Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills. Following through with claim adjudication and troubleshooting and reject codes. Partnering with pharmacy to ensure proper in-stock of medications. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Properly discontinuing patients off service when appropriate. Documenting work appropriately across all systems. Manage, organize, and update relevant data using database applications. Other duties that facilitate patient access to medications as assigned Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolve problems, recommend improvements, implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator. Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data. Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is required. Continued employment is contingent upon meeting these requirements. Years of Experience: Required: 1+ years, Preferred: 2-5 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus. Education: High school diploma or GED required

Posted 30+ days ago

UnitedHealth Group Inc. logo
UnitedHealth Group Inc.Titusville, FL

$110,200 - $188,800 / year

Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. As a Director of Pharmacy you will lead all aspects of pharmacy operations, including planning, organizing, and supervising services in alignment with hospital policies, professional standards, and regulatory requirements. You will collaborate with hospital leadership to implement innovative pharmacy practices, supported by proprietary CPS software, a dedicated support team including experts in operations, clinical, and regulatory as well as a CPS Area Director or Senior Vice President. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: ACPE-accredited pharmacy degree (PharmD preferred) Active applicable state Pharmacist license in good standing 3+ years of experience as a pharmacist in an acute care hospital setting 2+ years of pharmacy management experience working in an acute care hospital setting Demonstrated teaching, relevant professional publications and involvement with professional organizations Preferred Qualifications: Successful completion of a Pharmacy Practice Residency program 3+ years of pharmacy management experience working in an acute care hospital setting Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 30+ days ago

Vanderbilt Health logo
Vanderbilt HealthNashville, TN
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Pharm Inpt Night Shift Tech 2 Job Summary: Performs tasks within the pharmacy in direct support of the ongoing duties and responsibilities of a pharmacist with occasional guidance. Tasks performed contribute directly to the preparation and/or dispensing of a final dosage form for administration to a patient and are directly supervised by a pharmacist. Provides customer service by answering phone requests and triaging calls to the appropriate person if they cannot answer the requested information. Applies departmental processes regarding inventory control. . Vanderbilt University Hospital is currently hiring Certified Pharmacy Technicians! Position Highlights This is a 7 on/7 off position. Hours are 6:30pm to 6:30am Wednesday through Monday. Tuesday hours are 7:00pm to 6:30am. Inpatient pharmacy. Must be a Certified Pharmacy Technician through either PTCB or NHA in order to be considered. Key Responsibilities Assists the pharmacist in the preparation, dispensing and/or distribution of medications. Applies departmental processes regarding inventory control. Performs activities as directed by Pharmacists &/or Pharmacy Managers in accordance with federal, state and local laws/regulations and hospital policies. Delivers outstanding customer service to both internal and external customers. Operates computer systems and utilizes technology. The responsibilities listed are a general overview of the position and additional duties may be assigned. Technical Capabilities Pharmaceutical Computer Literacy (Fundamental Awareness): Has demonstrated a basic understanding of computers or has successfully completed training for applications that are used to support medication use processes. Pharmaceutical Drug Preparation, Dispensing & Distribution (Novice): Possesses sufficient fundamental proficiency to successfully review, prepare, dispense and distribute prescribed medications. Where applicable, this includes being proficient in the general principles and techniques of asepsis utilized to compound sterile preparations (CSPs) to minimize the risk of contamination. Pharmaceutical Quality Assurance & Compliance (Novice): Demonstrates working knowledge of the appropriate rules and regulations as they apply to the department and work areas. Maintains current understanding of rules and regulations and facilitates processes that support the application of various rules and regulations. Demonstrates knowledge of process improvement, quality assurance and/or programs. Understands the principles upon which the rules and regulations are based. Demonstrates a commitment to continuous quality improvement and supports compliance with a federal, state and local regulations as well as organizational policies and procedures. Drug Inventory & Records Management (Novice): Possesses fundamental proficiency working with drug inventory and records management. Demonstrates ability to maintain appropriate inventory levels of medications. Able to collect, organize and/or maintain evaluations of pharmacy or patient related information. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health's reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion. Core Accountabilities: Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services:- Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.- Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality:- Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.- Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.- Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.- Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Certified Pharmacy Technician- National Healthcareer Association- National HealthCareer Association, Certified Pharmacy Technician- Pharmacy Technician Certification Board- Pharmacy Technician Certification Board, LIC-Pharmacy Technician- Tennessee Work Experience: Relevant Work Experience Experience Level : Less than 1 year Education: Graduate of an approved discipline specific program Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Posted 1 week ago

B logo
BlueCross and BlueShield of MassachusettsBoston, MA

$106,830 - $130,570 / year

Ready to help us transform healthcare? Bring your true colors to blue. Underwriting is instrumental to securing the financial wellbeing of insurance companies. At Blue Cross Blue Shield of Massachusetts, Underwriters are valued partners in contributing to the organization's success by influencing business segments such as Marketing, Product Portfolio, Infrastructure Planning and Network Planning. In addition to account underwriting responsibilities, the Underwriter / Pharmacy Specialist will have opportunities to participate in project teams working to enhance both operational processes and strategic business initiatives. Working on a team with experienced Underwriters as well as peers, this is a great opportunity to deepen skills, contribute to a mission critical business function and develop your career. This role is eligible for our Flex persona. Key Accountabilities: Act as Liaison between Underwriting and Pharmacy departments representing Underwriting in strategy and implementation efforts. Act as Liaison between Underwriting Department and our PBM developing working relationships that drive partnership and accountability. Act as Underwriting Pharmacy SME supporting department in leading completion of RX quotes and RFPs Coordinate with Proposal Unit to ensure accurate and timely RFP completion. Consult with Actuarial Team to develop and implement ASC Pharmacy Pricing Strategies. Master complex components of pharmacy pricing being able to articulate competitive differences of BCBSMA and competitor proposals to internal and external audiences. Master utilization of Rx tracking and settlement processes and report results to leadership. Enforce adherence to Underwriting Guidelines and be responsible for approval of exceptions. Monitor and report on the profitability and persistency of the assigned book of business. Maintain consistent high level of service to our sales representatives and clients with respect to renewal and proposal timeliness and accuracy. Participate in the development of new products and rating methodologies. Meet and present and consult with colleagues in Sales and externally with senior client management and/or their consultant Confidently model and forecast complex analyses in a clear and concise manner and present to senior/executive levels of leadership (internally and externally) on a frequent basis. Identify areas for potential process improvement and take ownership/participate in their development and implementation across the department Education/Relevant Experience: Undergraduate or Masters Degree is required. Minimum of seven years Pharmacy Underwriting or related Underwriting experience is required. PBM experience is a plus. Must have an extensive knowledge of Pharmacy programs, rebate optimization and modeling. Must possess superior oral and written communication skills with the ability to present information to a variety of audiences A creative problem solving ability is required. Ability to work in a fast paced, high-volume environment. Must be familiar with Microsoft Office. Minimum Education Requirements: High school degree or equivalent required unless otherwise noted above Location Boston Time Type Full time Salary Range: $106,830.00 - $130,570.00 The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability. This job is also eligible for variable pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. WHY Blue Cross Blue Shield of MA? We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join our Talent Community to stay "in the know" on all things Blue. At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsAurora, CO

$20 - $22 / hour

Patient Engagement Specialist Location: Remote (Prefer candidates located in Colorado) Job Description: The Patient Engagement Specialist will be responsible for providing service for inbound pharmacy phone calls and/or placing outbound patient refill calls and assisting the patient through the entire refill process. This role will be responsible for some or all of the below types of activities: responding to patient requests and inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy; inbound calls to support the health systems needs in patient; status checks on prescriptions; assists pharmacies to properly adjudicate electronic prescription drug claims and resolve adjudication error messages; responsible for providing knowledgeable and courteous customer assistance and response to members, providers, and pharmacy team member inquiries; serves as a point of contact between patients, pharmacy, liaisons, clinical providers, and various internal functional areas. Key Responsibilities: Proactively coordinate medication refills including data entry and pharmacy claim adjudication Make outbound patient refill phone calls and complete the patient refill request. Answer, resolve and triage inbound inquiries. Clarify prescription orders with pharmacist and/or clinician as appropriate. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Manage, organize, and update relevant data using database applications. Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolves problems; recommend improvements; implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations Flexible scheduling to meet business needs with health system partners starting as early as 7:45 AM (EST)/ 8am EST Other duties and/or responsibilities may apply Experience/Requirements: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are Colorado state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. If the candidate's state of residence does not have a state registration available, then the National certification is required at time of hire. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Experience and Education Requirements: 1-3 years of Pharmacy Technician and adjudicating claims Experience strongly preferred but not required - managing refills, specialty pharmacy, working with clinical care teams, and working remotely Education: High school diploma or GED required Skills: Strong interpersonal communication skills, exceptional phone skills, comfortable with proactively engaging patients telephonically, comfortable reaching out to on-site clinicians, payors, and pharmacies telephonically, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs, adapt to Shields' unique model / tools and able to extract relevant information; strong organizational skills a must Traits: Organized, high-integrity, high accountability, attention to detail, dependable, quality focus, empathetic, good listener/communicator, collaborative, consistently arrives to work on-time with minimal unscheduled time off Other: Energetic, highly motivated, team player with strong personal and communication skills, ability to sit and/or stand with focus at a workstation for a long period of time; discretion and confidentiality essential as position deals with highly sensitive and private data An employee in this position can expect an hourly compensation rate between $20/hr - $22/hr. The actual compensation will depend on experience, seniority, geographic location, and other factors permitted by law. Minimum Remote Role Expectations: Remote role requires to be sitting at desk with two company required monitors Must have high speed, stable, and reliable internet connection (remote roles are not suitable to people that do not have consistent high speed reliable connection) Must be willing able to work overtime to support week to week fluctuations in patient care management Must have a distraction free work environment where you are able to keep your primary focus on patient care throughout the day (including but not limited to background noises or other distractions in your remote location) Ability camera on for most meetings with co-workers or leaders

Posted 1 week ago

Avera Health logo
Avera HealthSioux Falls, SD

$19 - $26 / hour

Location: Avera McKennan Hospital Worker Type: Regular Work Shift: Rotating days/evenings/nights/weekends (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $18.75 - $26.25 Position Highlights Flexible varied shifts based on 24/7 hours of operation May be eligible for a $4,000 sign-on bonus! Shift differentials for evening, overnight, weekend and holidays About us: If you are looking to either change your career focus or continue within a hospital-based pharmacy, Avera Inpatient Pharmacy has roles that fit your pathway. We have a structured professional development program that supports your growth and progression into advanced roles. We serve patients in a variety of settings that include both patient facing and supporting behind the scenes. Highlights: Opportunity for multiple practice settings that include: Taking Medication Histories Avera Behavioral Health Avera Cancer Center Avera Specialty Hospital Avera Hospital Infusion Center Avera Central Pharmacy Pharmacy Distribution Center Structured career progression and compensation that can include, but not limited to, roles as a Pharmacy Technician II, Specialist, Coordinator and Supervisor Opportunity to collaborate with nursing staff, providers, patients and co-workers as part of a team Flexible varied shifts allow individuals to find a work/life balance while meeting the needs of our patients No insurance or prior authorizations to deal with! You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Assists in drug preparation, storage, distribution and inventory management within a variety of pharmacy environments. Technician works under direct supervision of a registered pharmacist. What you will do Under pharmacist supervision, accurately inputs and/or prepares labels and packages inpatient or outpatient medication orders and prescriptions to maintain an efficient, accurate, and high-quality medication delivery system. Successfully communicates with nursing staff, physicians, customers, co-workers, supervisors, and management and participates in interdepartmental work groups and committees as assigned to promote high-quality communication and prevent patient harm. Demonstrates proficient knowledge of medications, calculations, regulations, and regulation limitations, personal protective equipment, and promotion of patient safety to ensure high-quality patient care and compliance. Performs clerical functions such as, but not limited to, billing, patient demographics and pharmacy inventory to promote an efficient medication distribution system. Assists with the collection and maintenance of records as needed by the Pharmacy Department and applicable accreditations such as Utilization Review Accreditation Commission, Joint Commission, NIOSH, OSHA, or other accreditations as may be required by law, practice standards, or departmental policy to maintain compliance with accreditation entities. May be responsible for assisting customers on the phone or in person. May run reports and use the automated dispensing system. Monthly inspections of medication stocks in assigned areas. Assist with inventory to prevent drug shortages or excesses. Proficiency of compounding practices, i.e. botox, chemotherapy. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: Registered Pharmacy Technician- Board of Pharmacy An active registration in the state of practice within 30 Days and Certified Pharmacy Technician (CPhT) - National Healthcareer Association (NHA) Upon Hire or Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) Upon Hire Preferred Education, License/Certification, or Work Experience: High School or GED Equivalent Less than 1 year Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

Posted 30+ days ago

Shields Health Solutions logo
Shields Health SolutionsBaton Rouge, LA
The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations. Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. Job Duties: Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members. Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner. Answer, resolve and triage inbound inquiries appropriately. Clarify prescription orders with pharmacist and/or clinician as appropriate. Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills. Following through with claim adjudication and troubleshooting and reject codes. Partnering with pharmacy to ensure proper in-stock of medications. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Properly discontinuing patients off service when appropriate. Documenting work appropriately across all systems. Manage, organize, and update relevant data using database applications. Other duties that facilitate patient access to medications as assigned Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. Identify trends, resolve problems, recommend improvements, implement change. Actively participate in process improvement initiatives. Act as a value-added business partner to stakeholders throughout the organization. Protect organization's value by keeping information confidential. Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator. Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data. Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus. Education: High school diploma or GED required

Posted 1 week ago

Meijer, Inc. logo
Meijer, Inc.New Albany, IN
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! The position must practice the profession of pharmacy in an environment that by philosophy and policy promotes patient care. This person must be friendly and provide remarkable customer service to enhance overall patient health. What You'll be Doing: Retrieving the appropriate medication from inventory. Inputting customer and prescription information in the pharmacy dispensing system. Creating prescription labels and adjudicating insurance claims. Completing paperwork related to filling prescriptions and receiving drug orders. Ordering prescription medication for the Pharmacy Department. Stocking prescription medication. Promoting pharmacy initiatives and clinical services to the customer. Prioritizing workload. Using effective communication skills and be agent of change. Maintaining a clean and orderly pharmacy for a professional appearance. Maintaining confidentiality of patient information. What You Bring with You (Qualifications): High School/GED. Retail/Community Practice experience. Excellent customer service skills. Positive attitude. Proficient typing skills. Neat and legible penmanship. Organizational skills. Prioritizing skills. Teamwork. Attendance. Basic math skills. Professional appearance.

Posted 3 weeks ago

State of Oklahoma logo
State of OklahomaTulsa, OK
Job Posting Title Director of Pharmacy Services Agency 452 MENTAL HEALTH AND SUBSTANCE ABUSE SERV. Supervisory Organization Central Office - Quality and Safety Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $125,000 annual Job Description Embark on an exciting journey as the Director of Pharmacy Services at Tulsa Center for Behavioral Health (TCBH) in Tulsa, OK In this dynamic role, you will manage a pharmacy dispensing a large variety of medications and medical supplies to multiple facilities while maintaining accreditation standards (TJC, CIHQ, etc.). TCBH, an accredited 56-bed acute care psychiatric hospital, specializes in serving individuals experiencing mental health crises, with or without substance abuse, who are medically stable. This position will transition into our new 140,000 square foot, 106-bed hospital, slated for completion in 2026. This state-of-the-art facility, the Oklahoma Psychiatric Care Center, will feature a 24-hour crisis response Urgent Recovery Center and will be situated in the OSU Academic Medical District, near the new VA Hospital and the OSU Medical Center in downtown Tulsa. Job Type/Salary: Application Deadline: Until filled Employment Type: Full-time Vacancies: 1 Salary: $125,000 annual FLSA Status: Exempt Minimum Qualifications and Experience: Possession of a valid license to practice pharmacy in the State of Oklahoma, plus four years of experience as a pharmacist, including three (3) years in a supervisory or administrative capacity Special Requirements: Applicants must be willing and able to fulfill any job-related travel normally associated with this position. Benefit Highlights: The Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS) offers a robust benefits package, including: State-paid benefit allowance to help off-set the cost of insurance premiums Choice of health insurance plans with comprehensive coverage Flexible spending accounts for healthcare or dependent care expenses Employee assistance programs and health/fitness initiatives 11 paid holidays, 15 days of vacation, and 15 days of sick leave in the first year Retirement Savings Plan with a generous match Longevity Bonus based on years of service Student Loan repayment options Training opportunities to meet CEU requirements About Us: The Oklahoma Department of Mental Health and Substance Abuse Services is the cornerstone of the state's mental health and substance use treatment services. Since 1953, we have been the foremost authority in Oklahoma for mental health and addiction services, spanning prevention, treatment, and recovery support. With a network of state-operated and contracted treatment provider organizations, we are committed to serving our community with excellence and compassion. Join us in making a meaningful difference in the lives of individuals and families in need of behavioral health support. Apply today to lead the transformative initiatives at Tulsa Center for Behavioral Health! Reasonable accommodation to individuals with disabilities may be provided upon request. An Equal Opportunity Employer. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Posted 30+ days ago

Shields Health Solutions logo

Specialty Pharmacy Manager

Shields Health SolutionsIrving, TX

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Job Description

Manager Patient Services

The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare. Applicant should be service-oriented with a motivational style incorporating a clear focus on performance accountability and employee development. The applicant must be able to work as a member of a close-knit team.

The Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model. The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings. The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons

Key Responsibilities

  • Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics
  • Coach and develop liaison team and instill Shields culture at health system partner site
  • Provide consistent, timely and ongoing performance coaching, feedback, training, and development to liaison teams
  • Facilitate effective communication between liaison, Shields functional group, pharmacy, and clinic teams
  • Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes
  • Proactively identify and implement improvement initiatives at health system partners to drive growth and efficiency
  • Engage with Shields functional group leadership to ensure operational targets are met and drive growth and efficiency
  • Establish credible relationships with stakeholders at health system partners including clinic leadership and pharmacy teams up to Manager and Director levels
  • Ensure a high level of partner satisfaction by proactively communicating the value of Shields' clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership
  • Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives
  • Provide performance updates to Shields leadership team
  • Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach
  • Ensures coverage for Specialty Liaisons when absent from work
  • Effective problem-solver who works through barriers for success within clinics and with the support staff within the home office
  • Identifies issues within a clinic and works with their manager to create tangible action plans to improve performance and ensures timely implementation of improvement efforts
  • Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities
  • Identifies, assesses and contributes to continuous process improvement and optimization initiatives
  • Provides subject matter expertise to hospitals and clinics within their span of control
  • Other duties as assigned

Education & Experience

  • Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred
  • 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required
  • National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role
  • Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus.
  • Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word
  • This candidate will be able to quickly learn other programs and extract relevant information
  • Possess strong organizational skills is a must
  • Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality
  • Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals
  • Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information
  • Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement
  • Motivates and inspires
  • Results orientation
  • Relationship builder
  • Collaborative, team player
  • A passion to help people
  • Drive to succeed
  • Confidential

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