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Job Type

Full-time

Description

Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? Join our team of compassionate, empathetic, and dedicated staff!

With a career at Riveon Mental Health and Recovery, you'll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You'll also have access to a wealth of opportunities for your personal growth and development.

We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs.

Our Total Rewards Package - What We Offer:

• Inclusive Culture with a Team Atmosphere

• Collaborative environment dedicated to clinical excellence

• Company-Wide All Staff Events - have fun while Teambuilding

• Wellness Programs and Activities

• Up to 41 days off per year (32 days of paid time off plus 9 paid holidays)

• Paid Bereavement Leave

• Paid Jury Duty Time

• Parental Leave

• Company Supported Continuing Education & Certification

• PPO & HDHP Health Plan Options

• Flexible Dental & Vision Plan Options

• Company funded Health Savings Account

• Company-Sponsored FSA and DSA Tax Savings Accounts

• 100% Company Paid EAP Emotional Well-Being Support

• 100% Company Paid Life Insurance and AD&D

• 100% Company Paid Long-Term Disability Insurance

• Added Value Benefits including:

• Critical Illness Plans for Employee and Family

• Accident Plans for Employee and Family

• Identity Theft Plans for Employee and Family

• Pet Insurance

• Whole and Term Voluntary Life Plans for Employee and Family

• Voluntary AD&D Plans for Employee and Family

• 403(b) Retirement Plan with Company Match

• Access to Personal Financial Advisor

• Generous Team Member Referral Bonus Program

• License and Certification Reimbursement

• License Testing Fee Reimbursement

• Annual Tuition Reimbursement

• Travel Expense Reimbursement

• On-Site Pharmacy

• Casual Dress Code

• Shift Differentials and On-Call Stipends

• Stipend for Bilingual, Spanish-Speaking

Pay is commensurate with credentials and experience

POSITION PURPOSE AND OBJECTIVES

The Director of Pharmacy ensures that pharmacy operations meet all regulatory requirements and uphold the mission, policies, and standards of Riveon Mental Health and Recovery. This leader develops and maintains procedures that promote efficient workflow, exceptional service delivery, and safe medication practices. The Director of Pharmacy will report to the Chief Executive Officer and in close collaboration with the Chief Medical Officer.

ESSENTIAL JOB FUNCTIONS

Operational Leadership

• Oversees daily pharmacy operations, ensuring timely, accurate, and patient-centered medication dispensing.
• Develops and maintains workflows that support high-quality, high-value pharmacy services.
• Ensures compliance with state and federal regulations, accreditation standards, and internal policies.
• Leads staff through operational changes, new initiatives, and process improvements.
• Collaborates with leadership and senior leadership team in a manner that is self-driven and focus on integration and innovation
• Participate in interdepartmental initiatives and organizational planning

Performance Metrics & Quality Improvement

• Analyzes pharmacy performance data, including financial indicators, customer service metrics, prescription volume, and workflow efficiency.
• Identifies trends, operational gaps, and opportunities for improvement, implementing data-driven strategies to enhance performance.
• Establishes and monitors key performance indicators (KPIs) related to accuracy, wait times, patient satisfaction, refill compliance and medication safety.
• Conducts regular performance reviews and provides coaching to support staff development.

Inventory, Access, and Sustainability

• Manages pharmacy asset protection and oversees inventory management to ensure optimal inventory levels and minimize waste.
• Implements sustainable practices related to purchasing, storage, and disposal of medications and supplies.
• Ensures consistent access to essential medications, including strategies to reduce barriers for underserved or high-risk populations.
• Collaborates with suppliers, payers, and internal teams to maintain cost-effective procurement and improve medication affordability.
• Oversee prior authorization workflows for Riveon Pharmacy clients
• In collaboration with the Chief Financial Officer, manage the pharmacy financial operations including billing, revenue generation, reimbursement systems, budget margins and contract/payer source enrollment.

Innovation & Workflow Optimization

• Designs and implements innovative workflows that enhance efficiency, reduce errors, and support a positive patient experience.
• Evaluates and integrates new technologies, automation tools, and digital solutions to streamline operations.
• Encourages staff participation in continuous improvement initiatives and pilots new service models that expand pharmacy capabilities.
• Develops and refines procedures that support clinical services, medication therapy management, and patient education.
• Support programmatic development across non-pharmacy departments

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

In order to perform the essential functions of this job, after an orientation period, the employee must possess the following: a working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients' rights, confidentiality, and health and safety issues. Must exhibit sensitivity to different cultures. Bilingual Spanish/English is a plus.

WORKING CONDITIONS

• All time is spent in an office environment and involves substantial client contact.
• The individual must be able to speak and communicate clearly, both orally and in writing.
• Due to the amount of paperwork that is required, the individual must have excellent documentation skills.
• The employee will likely be required to stand for extended periods and will spend a portion of their time on the telephone.
• Must be able to bend, stoop, walk, and lift and push minimal loads at various times.
• A considerable amount of time may also be spent working on a computer so the employee should have close vision ability.
• In addition, the individual must be able to operate basic office equipment.

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that many be assigned. This job description is subject to change at any time.

Requirements

REQUIREMENTS/ QUALIFICATIONS

• Active Ohio Pharmacist License in good standing.
• Minimum of 5 years of pharmacy management experience, preferably outpatient healthcare setting (preferred)
• Strong problem-solving skills and the ability to respond effectively in dynamic environments.
• Demonstrated leadership ability, including guiding teams through organizational change.
• Commitment to high-quality, patient-centered care and operational excellence.
• Experience with PioneerRx pharmacy software
• Prior experience in a behavioral health, SUD, community health, or integrated care setting