Jobs in Maine 2026 (Now Hiring) - Smart Auto Apply

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Department of Health and Human Services (DHHS)

Eligibility Specialist II

Opening Date: October 29, 2026

Closing Date: November 12, 2026

Job Class Code: 5073

Grade: 21 (Professional & Technical Services)

Salary: $22.51 - $31.50 per hour*

*New State employees begin at Step 1, $22.51 per hour

Position Number: 20002-4874

Location: Augusta

-Limited Period Position-

This position allows for partial telework with management approval.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

The limited period HOPE Eligibility Specialist II position will assist with the administrative and operational functions that allow the Higher Opportunity for Pathways to Employment (HOPE) Program's development and implementation of Maine's Rural Health Transformation Plan to engage and support student parents who will grow the rural healthcare workforce. Work is done in a fast-paced environment that has high standards for customer service and program accuracy. The position gathers sensitive and personal information to make timely and accurate eligibility determinations. Strong interpersonal and conflict resolution skills are necessary as the Eligibility Specialist interacts with people from different walks of life and/or in various emotional states.

Typical Duties:

• Interview clients, obtains and assesses all necessary facts, data, supporting information, and documentation pertaining to the application or recertification for public assistance.

• Evaluate information and applies allowable standards and criteria.

• Explain program eligibility requirements, rules, regulations and individual rights and responsibilities to clients and their representatives.

• Reviews and analyzes information for accuracy; identifies inconsistencies; requests necessary documentation; verifies and validates data.

• Answers inquiries and refers clients to various programs.

• Accurately enters data into an automated system and ensures accurate eligibility results.

• Communicate verbally and in writing with clients, co-workers and other agencies.

• Perform intermediate mathematical calculations.

• Maintain confidentiality of all applicant and recipient information.

Minimum Qualifications:

A four (4) year combination of education, training, and/or progressively responsible experience a social services setting which demonstrates interviewing and data gathering skills as needed to form basis for judgments in eligibility determinations, claims resolutions, and/or customer service requests- OR - a Bachelors Degree in Social Services, Business Administration, or other related field

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office for Family Independence (OFI) is responsible for administration of eligibility determination for a number of programs, including MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement, Fraud and Recovery, and Child Support.

Application Information:

For additional information about this position please contact Marcus Hatch at (207) 890-6810 or by email at Marcus.Hatch@Maine.gov

To apply, please upload a resume, cover letter, and transcript (transcript needed only if education is used to meet the minimum qualifications).

Please submit all documents or f